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Bahia Tolok

83 $

/ Nacht

Ø-Preis November

Bahia Tolok - Image 1

Bahia Tolok - Zimmer

Bahia Tolok - Zimmer

Bahia Tolok - Ausblick vom Zimmer

Bahia Tolok - Rezeption

Preise für Bahia Tolok

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83 $

/ Nacht

Ø-Preis November

Monatliche Durchschnittspreise

Bei Bahia Tolok ist Oktober mit durchschnittlich 69 $ pro Nacht der günstigste Monat und Februar mit 137 $ der teuerste. Grundlage sind die letzten 12 Monate.

Durchschnittl. Preis pro Nacht in Bahia Tolok nach Monat, letzte 12 Monate (USD)
Monat	Durchschnittspreis
Januar	116 $
Februar	137 $
März	115 $
April	82 $
Mai	84 $
Juni	86 $
Juli	84 $
August	84 $
September	77 $
Oktober	69 $
November	83 $
Dezember	105 $

Am teuersten: Februar (ca. 137 $)

Am günstigsten: Oktober (ca. 69 $)

Über diese Unterkunft

Entspann dich im Wellnessbereich, der Massagen und Gesichtsbehandlungen bietet. Kostenloses WLAN, ein Concierge-Service und ein Hochzeitsservice stehen ebenfalls zur Verfügung.

Parkmöglichkeiten
Flughafen-Shuttleservice
Restaurant
Pool
Zimmerservice
Informationsschalter für Ausflüge

Lage

Av. Rueda Medina, Colonia Bahia, Prolongación Aeropuerto SM 72, MZ 88, LT 7, Isla Mujeres, Bundesstaat Quintana Roo, Mexiko

Garrafon Natural Reef Park (0.1 Meilen)

Terminal Marítima Isla Mujeres (0.8 Meilen)

Miguel Hidalgo (0.9 Meilen)

Aztlán Galería (1 Meilen)

Faro de Punta Norte (1.1 Meilen)

Crayola House (1.1 Meilen)

Zimmeroptionen

9

Premier-Studiosuite

Zimmerdetails

1 Extragroßes Doppelbett

oder

1 Schlafsofa

Für bis zu 4 Personen

646 ft²

Balkon

Separater Essbereich

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

8

Basic-Zimmer, 1 King-Bett, Kühlschrank

Zimmerdetails

1 Extragroßes Doppelbett

Für bis zu 3 Personen

269 ft²

Balkon

Klimaanlage

WLAN (kostenlos)

Kühlschrank

11

Honeymoon-Studiosuite, 1 King-Bett, Poolzugang, Meerblick

Zimmerdetails

1 Extragroßes Doppelbett

Für bis zu 3 Personen

431 ft²

Balkon

Klimaanlage

WLAN (kostenlos)

Küche

11

Deluxe-Apartment, 2 Schlafzimmer, Terrasse, Meerblick

Zimmerdetails

1 Extragroßes Doppelbett

und

1 Großes Doppelbett

Für bis zu 5 Personen

646 ft²

Balkon

Balkon oder Veranda

Klimaanlage

WLAN (kostenlos)

Kühlschrank

7

Standard-Doppelzimmer, 2 Queen-Betten

Zimmerdetails

2 Große Doppelbetten

Für bis zu 4 Personen

431 ft²

Balkon

Klimaanlage

WLAN (kostenlos)

Kühlschrank

12

Comfort-Apartment, Mehrere Betten, Balkon, Meerblick

Zimmerdetails

2 Extragroße Doppelbetten

Für bis zu 6 Personen

600 ft²

Balkon

Separater Essbereich

Klimaanlage

WLAN (kostenlos)

Küche

7

Comfort-Penthouse

Zimmerdetails

1 Extragroßes Doppelbett

und

1 Schlafsofa

Für bis zu 4 Personen

Balkon

Separater Essbereich

Klimaanlage

WLAN (kostenlos)

Separates Wohnzimmer

Eigener Pool

7

Presidential-Ferienhütte

Zimmerdetails

1 Extragroßes Doppelbett

Für bis zu 4 Personen

Balkon

Klimaanlage

WLAN (kostenlos)

Kühlschrank

5

Familienzimmer, Terrasse, Stadtblick

Zimmerdetails

2 Große Doppelbetten

Für bis zu 4 Personen

377 ft²

Balkon

Klimaanlage

WLAN (kostenlos)

Küche

23

Comfort-Studio, barrierefrei, Küche

Zimmerdetails

1 Extragroßes Doppelbett

oder

1 Schlafsofa

Für bis zu 4 Personen

431 ft²

Balkon

Klimaanlage

WLAN (kostenlos)

Küche

Gästebewertungen zu Bahia Tolok

8.6

Fantastisch

Basierend auf 424 verifizierten Bewertungen

Was Gäste sagen

KI-Zusammenfassung aktueller Gästebewertungen

Reisende beschreiben Bahia Tolok als ein ruhiges, malerisches Boutique-Hotel mit freundlichem Personal, komfortablen Zimmern und entspannenden Außenbereichen. Die Erfahrungen variieren jedoch aufgrund der Entfernung zum North Beach, der unregelmäßigen Verfügbarkeit des Restaurants sowie gelegentlichen Problemen mit dem Service, der Instandhaltung oder der Abrechnung.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

Was Gäste sagen

Reisende beschreiben Bahia Tolok als ein ruhiges, malerisches Boutique-Hotel mit freundlichem Personal, komfortablen Zimmern und entspannenden Außenbereichen. Die Erfahrungen variieren jedoch aufgrund der Entfernung zum North Beach, der unregelmäßigen Verfügbarkeit des Restaurants sowie gelegentlichen Problemen mit dem Service, der Instandhaltung oder der Abrechnung.

Viele schätzen den Pool mit Salzwasser, die Hängematten und den Blick auf die Bucht sowie die bequemen Golfwagen-Mietmöglichkeiten. Gäste erwähnen Straßenlärm in einigen Zimmern, schlecht ausgestattete Küchenzeilen und unzuverlässiges WLAN, während Suiten mit Balkon und Aussicht hervorstechen. Das Feedback zur Sauberkeit reicht von gepflegten Räumlichkeiten bis hin zu versäumten Reinigungen und Berichten über schmutzige Zimmer oder Einrichtungen. Erwarten Sie einen friedlichen Aufenthalt fernab der Menschenmassen, mit Kompromissen bei Komfort und Konsistenz.

Ausstattung

Sauberkeit

Zimmer

Service

Lage

Gastronomie

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Ausstattung

Die Außenbereiche mit einem kleinen Pool mit Salzwasser, Hängematten, einem Steg und Blick auf die Bucht werden sehr geschätzt, und die Golfwagen-Mietmöglichkeiten vor Ort sind praktisch. Mehrere Bewertungen berichten, dass das Restaurant oder die Bar geschlossen oder nur begrenzt geöffnet war und es keinen Badeableger Strand gibt.

Ähnliche Gästebewertungen

10

Penny

30. März 2025

·

Aufenthalt für 7 Nächte

Love salt water pool

Love salt water pool

10

Annie

18. März 2025

·

Aufenthalt für 4 Nächte

My husband, my toddler and I stayed for a long weekend at Tolok. Absolutely recommend. I was a little nervous bc I hadn’t heard much about it, but this boutique hotel exceeded my expectations. The honeymoon suite was fabulous. Nicely appointed and had its own little balcony. The salt water pool was clean and beautiful. The nights were quiet, the staff was kind, and the restaurant was convenient and well priced for breakfast. Loved our stay. 10/10

My husband, my toddler and I stayed for a long weekend at Tolok. Absolutely recommend. I was a little nervous bc I hadn’t heard much about it, but this boutique hotel exceeded my expectations. The honeymoon suite was fabulous. Nicely appointed and had its own little balcony. The salt water pool was clean and beautiful. The nights were quiet, the staff was kind, and the restaurant was convenient and well priced for breakfast. Loved our stay. 10/10

10

Frédéric

6. Juli 2025

·

Aufenthalt für 5 Nächte

Vraiment un bel emplacement! Tranquille, bon petit resto sur place. Le personnel attentionné! Nous avons eu un enjeu au départ sur le fait que c’était un forfait déjeuner inclus, mais Hôtel.com et le Bahia Tolok ont réglé ça rapidement. Location sur place du kart de golf un atout!! Près de tout!! Nous avions la chambre penthouse et nous avions une section privée avec piscine sur le toit à nous seuls incluant un balcon immense!! On recommande très fortement! Et en plus, un membre du personnel nous a fait 2 lifts lorsque nous n’avions pas le kart de golf, incluant notre changement d’hôtel à Isla Mujeres! Fantastique!!!

Vraiment un bel emplacement! Tranquille, bon petit resto sur place. Le personnel attentionné! Nous avons eu un enjeu au départ sur le fait que c’était un forfait déjeuner inclus, mais Hôtel.com et le Bahia Tolok ont réglé ça rapidement. Location sur place du kart de golf un atout!! Près de tout!! Nous avions la chambre penthouse et nous avions une section privée avec piscine sur le toit à nous seuls incluant un balcon immense!! On recommande très fortement! Et en plus, un membre du personnel nous a fait 2 lifts lorsque nous n’avions pas le kart de golf, incluant notre changement d’hôtel à Isla Mujeres! Fantastique!!!

10

Richard

14. Mai 2023

·

Well maintained and beautiful property. The rooms were clean and comfortable, the condo came with a nice balcony that overlooked the water. Gorgeous sunset views every night. The pool is really nice!! We all loved the hammocks hanging from the trees, great nooks for reading and relaxing. Next door is Skulls restaurant - great place, we recommend the fish and chips, so fresh!

Well maintained and beautiful property. The rooms were clean and comfortable, the condo came with a nice balcony that overlooked the water. Gorgeous sunset views every night. The pool is really nice!! We all loved the hammocks hanging from the trees, great nooks for reading and relaxing. Next door is Skulls restaurant - great place, we recommend the fish and chips, so fresh!

10

Kelsea

25. Feb. 2024

·

We weren’t sure what to expect of Bahia Tolok but we were very pleasantly surprised. It was VERY clean and the staff were all so nice. It is very walkable to many locations, which we loved. If you weren’t up for walking it may not be the number one choice. Only complaints: the restaurant is closed so getting good coffee is a bit of a hike and the pillows were pretty hard.

We weren’t sure what to expect of Bahia Tolok but we were very pleasantly surprised. It was VERY clean and the staff were all so nice. It is very walkable to many locations, which we loved. If you weren’t up for walking it may not be the number one choice. Only complaints: the restaurant is closed so getting good coffee is a bit of a hike and the pillows were pretty hard.

8

dianna

24. Feb. 2024

·

Aufenthalt für 7 Nächte

The property is well maintained and beautiful however, it does not have all of the amenities advertised. They advertise having a restaurant and bar and even show pictures on their website of the food that they serve. However, there is not a bar or restaurant on site. Both have been shut down and are non existent. This left a very sour note with us as we booked this hotel especially since they advertised both. We spoke to the manager about our concern and she said “oh, sorry for the inconvenience “ and nothing more. We explained to her that we booked this place because of the amenities advertised and she shrugged us off. We were very disappointed. And to top things off, we had stayed at another hotel the week before staying here and 2 days before the start of our reservations at Bahia Toluk, we visited this hotel and gave our deposit and this same manager confirmed with us when we questioned why the restaurant wasn’t open at the time of visit, that it is open daily from 8am to 3pm and said that the bar was open the same hours. We laughed at the time and questioned why the bar opened so early. In fact, she was lying to us as she wanted to secure the cost of half of our stay. To say the least, we will never stay here again

The property is well maintained and beautiful however, it does not have all of the amenities advertised. They advertise having a restaurant and bar and even show pictures on their website of the food that they serve. However, there is not a bar or restaurant on site. Both have been shut down and are non existent. This left a very sour note with us as we booked this hotel especially since they advertised both. We spoke to the manager about our concern and she said “oh, sorry for the inconvenience “ and nothing more. We explained to her that we booked this place because of the amenities advertised and she shrugged us off. We were very disappointed. And to top things off, we had stayed at another hotel the week before staying here and 2 days before the start of our reservations at Bahia Toluk, we visited this hotel and gave our deposit and this same manager confirmed with us when we questioned why the restaurant wasn’t open at the time of visit, that it is open daily from 8am to 3pm and said that the bar was open the same hours. We laughed at the time and questioned why the bar opened so early. In fact, she was lying to us as she wanted to secure the cost of half of our stay. To say the least, we will never stay here again

8

Justin

9. Feb. 2023

·

Aufenthalt für 7 Nächte

We really enjoyed our stay at Bahia Tolok. It’s a quick cab ride to the North, and walkable (15 min) to the main grocery store. Our room was cleaned daily. It did face the road, so it was a little noisy during commuting times. Keep in mind that if you get an ocean facing room, you’ll most likely get full afternoon sun (ok for some, but not others). The staff was super helpful and friendly! The sand area is ok, there is no “beach”. There are a couple comfortable hammocks but because it’s a marina, it’s not really swimmable. Saying that there are so many beach clubs and also free beaches to go to, we didn’t find it was that detrimental to our experience on the Island. The pool is great for a quick dip, but it is on the smaller side. I (husband) found the pool nice and refreshing, my wife found it a little on the cold side. We only went to the restaurant for coffee and found it a little expensive. There are so many amazing restaurants on the island, that we didn’t have time to check out Bahia’s food. All in all we really enjoyed our stay. If you’re Canadian and booking through Expedia, we ended up having to wire transfer a deposit from our bank. Ensure you pay in pesos. If you transfer in USD, you’ll lose twice on the exchange. That goes for the whole island, just bring pesos with you, the best exchange was ordering pesos before we left from RBC. Getting extra cash - we didn’t bring enough -from the HSBC ATM was crazy.

We really enjoyed our stay at Bahia Tolok. It’s a quick cab ride to the North, and walkable (15 min) to the main grocery store. Our room was cleaned daily. It did face the road, so it was a little noisy during commuting times. Keep in mind that if you get an ocean facing room, you’ll most likely get full afternoon sun (ok for some, but not others). The staff was super helpful and friendly! The sand area is ok, there is no “beach”. There are a couple comfortable hammocks but because it’s a marina, it’s not really swimmable. Saying that there are so many beach clubs and also free beaches to go to, we didn’t find it was that detrimental to our experience on the Island. The pool is great for a quick dip, but it is on the smaller side. I (husband) found the pool nice and refreshing, my wife found it a little on the cold side. We only went to the restaurant for coffee and found it a little expensive. There are so many amazing restaurants on the island, that we didn’t have time to check out Bahia’s food. All in all we really enjoyed our stay. If you’re Canadian and booking through Expedia, we ended up having to wire transfer a deposit from our bank. Ensure you pay in pesos. If you transfer in USD, you’ll lose twice on the exchange. That goes for the whole island, just bring pesos with you, the best exchange was ordering pesos before we left from RBC. Getting extra cash - we didn’t bring enough -from the HSBC ATM was crazy.

10

Alix

1. Jan. 2025

·

Aufenthalt für 8 Nächte

My 2 kids and i stayed for 8 days in the penthouse and loved it. Staff was great, always ready to help you out. The location (middle of the island) is ideal if you rent a golf cart and want to zoom around between Playa Norte and the calmer south side of Isla. The pools are fun for kids of all ages (one in the penthouse if you rent that room, one downstairs for everyone). The vibes of this smaller boutique hotel are much cozier than some of the big hotels we visited throughout our stay (some were truly depressing). All in all, yes it's a bit pricey, but so is everything on the island. I would definitely recommend this place to friends!

My 2 kids and i stayed for 8 days in the penthouse and loved it. Staff was great, always ready to help you out. The location (middle of the island) is ideal if you rent a golf cart and want to zoom around between Playa Norte and the calmer south side of Isla. The pools are fun for kids of all ages (one in the penthouse if you rent that room, one downstairs for everyone). The vibes of this smaller boutique hotel are much cozier than some of the big hotels we visited throughout our stay (some were truly depressing). All in all, yes it's a bit pricey, but so is everything on the island. I would definitely recommend this place to friends!

8

Elizabeth

21. Feb. 2024

·

Aufenthalt für eine Nacht

Bed was very soft and comfy! The pool is not heated, so we got in the ocean instead! Hammocks were very relaxing. Sunset was beautiful! The restaurant is not open at all, so that was disappointing. Would stay at this quaint boutique hotel again!

Bed was very soft and comfy! The pool is not heated, so we got in the ocean instead! Hammocks were very relaxing. Sunset was beautiful! The restaurant is not open at all, so that was disappointing. Would stay at this quaint boutique hotel again!

10

Jennifer

30. Jan. 2025

·

Aufenthalt für 4 Nächte

We recently had a group of 7 that stayed in 4 different room types on the property! All were clean, beautifully decorated and exceeded our expectations. Staff were courteous and helpful! The restaurant on site had excellent food and service as well. Although there isnt a sandy beach out front it still met all of.our needs! Will certainly stay here again!

We recently had a group of 7 that stayed in 4 different room types on the property! All were clean, beautifully decorated and exceeded our expectations. Staff were courteous and helpful! The restaurant on site had excellent food and service as well. Although there isnt a sandy beach out front it still met all of.our needs! Will certainly stay here again!

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Sauberkeit

Viele Bewertungen erwähnen sehr saubere Zimmer und gepflegte Außenanlagen. Andere berichten von Versäumnissen wie schmutzigen Zimmern oder Pool, versäumter Reinigung und Instandhaltungsproblemen.

Ähnliche Gästebewertungen

10

Berta

12. Mai 2023

·

Aufenthalt für 4 Nächte

Excellent customer serivce, nice location, confortable bed, the shower had nice pressure. I will definitely recomend the hotel to family and friends.

Excellent customer serivce, nice location, confortable bed, the shower had nice pressure. I will definitely recomend the hotel to family and friends.

2

Ineisha

13. Aug. 2023

·

Aufenthalt für 7 Nächte

Overall, I do not recommend Bahia Tolok. The staff was nice but the owner has not met basic necessities for livable conditions. He threw some subpar rooms together and called it a hotel. Please take the time to read all reviews 1- The bathroom was filled with E.coli! The poop trash can, toilet, and entire bathroom got soaked during each shower. They do not mop the floors. They ran out of towels for 3 days during our stay. The bathroom was lined with black mold due to the poor ventilation and no fan. 2- None of the rooms have working wifi. 3-The pool had food lining the bottom. Old chips and fish sandwiches. They didn’t clean it at all during our stay. 4- The rooms are filthy! Dust everywhere. Dirty floors and the not maintained. 5- The AC was subpar. It blew hot air. 6- Intermittent power loss. They do not have a backup generator to accommodate power outages during the night. 7- The manager is impossible to reach. The manager is not located in isla mujeres so when things go wrong they throw their staff under the bus and hide behind a phone. The staff spent hours trying to call the managers. The mangers scream policy when they know the property is not anything like what they advertise. The irony of this poorly kept property is the beautiful owner suite located above all the hostel rooms. The owner living like a king off a poorly kept property. I feel bad for the staff! Even if you are in a pinch do not stay here! You will regret it!

Overall, I do not recommend Bahia Tolok. The staff was nice but the owner has not met basic necessities for livable conditions. He threw some subpar rooms together and called it a hotel. Please take the time to read all reviews 1- The bathroom was filled with E.coli! The poop trash can, toilet, and entire bathroom got soaked during each shower. They do not mop the floors. They ran out of towels for 3 days during our stay. The bathroom was lined with black mold due to the poor ventilation and no fan. 2- None of the rooms have working wifi. 3-The pool had food lining the bottom. Old chips and fish sandwiches. They didn’t clean it at all during our stay. 4- The rooms are filthy! Dust everywhere. Dirty floors and the not maintained. 5- The AC was subpar. It blew hot air. 6- Intermittent power loss. They do not have a backup generator to accommodate power outages during the night. 7- The manager is impossible to reach. The manager is not located in isla mujeres so when things go wrong they throw their staff under the bus and hide behind a phone. The staff spent hours trying to call the managers. The mangers scream policy when they know the property is not anything like what they advertise. The irony of this poorly kept property is the beautiful owner suite located above all the hostel rooms. The owner living like a king off a poorly kept property. I feel bad for the staff! Even if you are in a pinch do not stay here! You will regret it!

2

Jessica

2. Aug. 2025

·

Aufenthalt für 3 Nächte

Cabelo que não era nosso em todas as fronhas, solicitamos a troca e a pessoa achou ruim. Apesar do hotel dizer que tem estacionamento, mais de uma pessoa nos pediu para deixarmos o carro na rua, pois o que seria o estacionamento para hóspedes é usado para parar os carrinho de golf de uma empresa. Disse que não ia andar 300 metros com minha filha no colo pois o hotel mencionava que tinha estacionamento. O recepcionista me disse que não poderia deixar o carro no hotel, então sugeri que poderia mudar de hotel e me devolvessem a outra diária. Ele concordou, quando desci com toda minha bagagem ele disse que não devolveria meu dinheiro. Eu já havia feito outra reserva enquanto arrumava as minhas coisas. Pedi nota fiscal e me negaram, disseram que só no fim de cada mês e deveria pedir por e-mail! A limpeza realmente era pessima e a equipe muito mal treinada

Cabelo que não era nosso em todas as fronhas, solicitamos a troca e a pessoa achou ruim. Apesar do hotel dizer que tem estacionamento, mais de uma pessoa nos pediu para deixarmos o carro na rua, pois o que seria o estacionamento para hóspedes é usado para parar os carrinho de golf de uma empresa. Disse que não ia andar 300 metros com minha filha no colo pois o hotel mencionava que tinha estacionamento. O recepcionista me disse que não poderia deixar o carro no hotel, então sugeri que poderia mudar de hotel e me devolvessem a outra diária. Ele concordou, quando desci com toda minha bagagem ele disse que não devolveria meu dinheiro. Eu já havia feito outra reserva enquanto arrumava as minhas coisas. Pedi nota fiscal e me negaram, disseram que só no fim de cada mês e deveria pedir por e-mail! A limpeza realmente era pessima e a equipe muito mal treinada

10

Laura

26. Feb. 2023

·

Aufenthalt für 8 Nächte

Bahia Tolok is a lovely, quiet little spot. The staff are amazing and the pool and restaurant area are small but very relaxing. Our room was clean and well maintained.

Bahia Tolok is a lovely, quiet little spot. The staff are amazing and the pool and restaurant area are small but very relaxing. Our room was clean and well maintained.

10

Kelsea

25. Feb. 2024

·

We weren’t sure what to expect of Bahia Tolok but we were very pleasantly surprised. It was VERY clean and the staff were all so nice. It is very walkable to many locations, which we loved. If you weren’t up for walking it may not be the number one choice. Only complaints: the restaurant is closed so getting good coffee is a bit of a hike and the pillows were pretty hard.

We weren’t sure what to expect of Bahia Tolok but we were very pleasantly surprised. It was VERY clean and the staff were all so nice. It is very walkable to many locations, which we loved. If you weren’t up for walking it may not be the number one choice. Only complaints: the restaurant is closed so getting good coffee is a bit of a hike and the pillows were pretty hard.

4

Oscar

26. Juli 2023

·

Aufenthalt für 2 Nächte

I booked a room with a small private pool, i arrived friday and found it dirty, I requested at front desk to get it cleaned, I waited all night, I went back again to front desk around 9pm to follow-up, she said that they spoke with the "pool cleaning guy" and that he would be in first thing in the morning, I followed-up Saturday morning, followed-up again at noon, then again around 7pm, and still nothing, and all i got was apologies, I asked for the manager, "apparently he travel to every weekend" so the place runs itself with ZERO accountability.

I booked a room with a small private pool, i arrived friday and found it dirty, I requested at front desk to get it cleaned, I waited all night, I went back again to front desk around 9pm to follow-up, she said that they spoke with the "pool cleaning guy" and that he would be in first thing in the morning, I followed-up Saturday morning, followed-up again at noon, then again around 7pm, and still nothing, and all i got was apologies, I asked for the manager, "apparently he travel to every weekend" so the place runs itself with ZERO accountability.

10

charles

2. Apr. 2025

·

Aufenthalt für eine Nacht

Excellent facility, wonderful service, great location. Very clean and modern

Excellent facility, wonderful service, great location. Very clean and modern

6

Mark

5. März 2025

·

Aufenthalt für 7 Nächte

The property is conveniently located about a 20-minute walk from North Beach and slightly less to Chedraui and the ballpark. We rarely needed a taxi, as walking was more convenient with several attractions in the area. However, given the price, I feel I paid more than it was worth and would likely choose a different place next time. I found myself having to ask daily for things that were initially promised, such as cleaning, fresh drinking water, and towels. Unfortunately, these services were inconsistent, and on some days, even after asking, replacements still weren’t provided

The property is conveniently located about a 20-minute walk from North Beach and slightly less to Chedraui and the ballpark. We rarely needed a taxi, as walking was more convenient with several attractions in the area. However, given the price, I feel I paid more than it was worth and would likely choose a different place next time. I found myself having to ask daily for things that were initially promised, such as cleaning, fresh drinking water, and towels. Unfortunately, these services were inconsistent, and on some days, even after asking, replacements still weren’t provided

4

Tara

13. Nov. 2025

·

Aufenthalt für 7 Nächte

I did not really enjoy this stay. Check in was super stressful coming off traveling and 2 hours of sleep. First I had to pay upon arrival (wish they had allowed me to pay via Expedia ahead of time). My bank locked my card and they charge in CAD varied between the 2 terminals they had. My card was not working on one terminal and the charges were supposed to be $2214.00 CAD. When I used their other terminal minutes later the charges went up to $2370.00 CAD. The room was outdated and dirty. I found hair in my bed and under the bed was utterly disgusting. I was hoping to get a kettle in my room (it was an apartment style room) but they told me to use the coffee maker. There was no free breakfast. I asked the restaurant for hot water and they said I had to bring my own water to boil. All in just not worth the price whatsoever. I did go to a different hotel after this and it was a fraction of the price and significantly cleaner and better overall.

I did not really enjoy this stay. Check in was super stressful coming off traveling and 2 hours of sleep. First I had to pay upon arrival (wish they had allowed me to pay via Expedia ahead of time). My bank locked my card and they charge in CAD varied between the 2 terminals they had. My card was not working on one terminal and the charges were supposed to be $2214.00 CAD. When I used their other terminal minutes later the charges went up to $2370.00 CAD. The room was outdated and dirty. I found hair in my bed and under the bed was utterly disgusting. I was hoping to get a kettle in my room (it was an apartment style room) but they told me to use the coffee maker. There was no free breakfast. I asked the restaurant for hot water and they said I had to bring my own water to boil. All in just not worth the price whatsoever. I did go to a different hotel after this and it was a fraction of the price and significantly cleaner and better overall.

10

Cynthia S

5. Juli 2025

·

Aufenthalt für 4 Nächte

Clean and very friendly service. The onsite restaurant is great

Clean and very friendly service. The onsite restaurant is great

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

Zimmer

Die Suiten sind geschmackvoll eingerichtet und komfortabel, einige mit Balkon und herrlichem Ausblick. Es wird auf Straßenlärm, harte Kissen oder einfache Möbel in einigen Zimmern, schlecht ausgestattete Küchenzeilen und instabiles WLAN hingewiesen.

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10

Annie

18. März 2025

·

Aufenthalt für 4 Nächte

My husband, my toddler and I stayed for a long weekend at Tolok. Absolutely recommend. I was a little nervous bc I hadn’t heard much about it, but this boutique hotel exceeded my expectations. The honeymoon suite was fabulous. Nicely appointed and had its own little balcony. The salt water pool was clean and beautiful. The nights were quiet, the staff was kind, and the restaurant was convenient and well priced for breakfast. Loved our stay. 10/10

My husband, my toddler and I stayed for a long weekend at Tolok. Absolutely recommend. I was a little nervous bc I hadn’t heard much about it, but this boutique hotel exceeded my expectations. The honeymoon suite was fabulous. Nicely appointed and had its own little balcony. The salt water pool was clean and beautiful. The nights were quiet, the staff was kind, and the restaurant was convenient and well priced for breakfast. Loved our stay. 10/10

2

joseph

6. Sept. 2023

·

Aufenthalt für eine Nacht

When we got to the hotel, we were given a room that had water dripping down the walls. When we asked for a new room, they gave it to us, but tried to charge us the upgrade when we checked out. In the new room, the shower did not drain correctly and the toilet did not flush. also, the hairdryer did not work. The bathroom mirror was broken and the bed was hard and the pillows terrible. We also wanted to rent a golf cart from them to use for 24 hours we wanted the golf cart at 4:30 pm and wanted to return it at 4:30 PM the next day. However, the young girl at the front desk told us that we had to have it from the moment of check in. We argued about this for 30 minutes. It was ridiculous. The resort pictures look nothing like the actual hotel and if I could give this hotel, zero stars, I would. do not book this.

When we got to the hotel, we were given a room that had water dripping down the walls. When we asked for a new room, they gave it to us, but tried to charge us the upgrade when we checked out. In the new room, the shower did not drain correctly and the toilet did not flush. also, the hairdryer did not work. The bathroom mirror was broken and the bed was hard and the pillows terrible. We also wanted to rent a golf cart from them to use for 24 hours we wanted the golf cart at 4:30 pm and wanted to return it at 4:30 PM the next day. However, the young girl at the front desk told us that we had to have it from the moment of check in. We argued about this for 30 minutes. It was ridiculous. The resort pictures look nothing like the actual hotel and if I could give this hotel, zero stars, I would. do not book this.

8

Lisa

4. Feb. 2025

·

Aufenthalt für 2 Nächte

Great staff. Poor WiFi

Great staff. Poor WiFi

8

Thomas

17. März 2023

·

Aufenthalt für 4 Nächte

Very nice rooms and comfortable beds

Very nice rooms and comfortable beds

10

Robert

19. Jan. 2025

·

Aufenthalt für 4 Nächte

Beautiful boutique hotel and lovely sunset and surrounding areas. Apartment was handy but a few starting essentials would be nice.

Beautiful boutique hotel and lovely sunset and surrounding areas. Apartment was handy but a few starting essentials would be nice.

10

Tammy

17. Dez. 2023

·

Aufenthalt für 5 Nächte

We loved the suite, the Terrace room oceanview. Enjoyed sitting on private patio in morning and evening. Staff were awesome . King size bed was decently comfortable but pillows are too lumpy. However this maybe a personal opinion. Overall really liked this boutique hotel. Location kinda mid island where walking is definitely possible, which is a plus for us.

We loved the suite, the Terrace room oceanview. Enjoyed sitting on private patio in morning and evening. Staff were awesome . King size bed was decently comfortable but pillows are too lumpy. However this maybe a personal opinion. Overall really liked this boutique hotel. Location kinda mid island where walking is definitely possible, which is a plus for us.

6

Hilary

7. März 2023

·

Aufenthalt für 5 Nächte

Cute hotel but not on a beach. Some sand in a courtyard with hammock seats and outdoor restaurant seating. Basic room - bed was comfortable. We had room facing road and heard traffic noise. Staff not particularly friendly. Was expensive for what you get. 15 minute walk into town. I would stay closer to North Beach next time.

Cute hotel but not on a beach. Some sand in a courtyard with hammock seats and outdoor restaurant seating. Basic room - bed was comfortable. We had room facing road and heard traffic noise. Staff not particularly friendly. Was expensive for what you get. 15 minute walk into town. I would stay closer to North Beach next time.

6

Luis

25. Feb. 2025

·

Aufenthalt für eine Nacht

Todo bien, menos el internet, no hay señal de celular y el internet que tienen es súper malo, lo demás excelente.

Todo bien, menos el internet, no hay señal de celular y el internet que tienen es súper malo, lo demás excelente.

10

Victor

2. Okt. 2024

·

Aufenthalt für 4 Nächte

Penthouse was incredible!

Penthouse was incredible!

10

Michele

27. Jan. 2025

·

Aufenthalt für 7 Nächte

Great place to stay. Room was spacious, clean and comfortable. Close enough to downtown to walk but far enough away from the noise. Staff was excellent.

Great place to stay. Room was spacious, clean and comfortable. Close enough to downtown to walk but far enough away from the noise. Staff was excellent.

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Service

Das Personal wird häufig als freundlich, aufmerksam und hilfsbereit beschrieben. Einige Gäste berichteten jedoch von unfreundlichen oder nicht reagierenden Rezeptionsmitarbeitern, zusätzlichen Gebühren oder Streitigkeiten um Kautionen sowie mangelnder Kontinuität.

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10

Amy

21. Feb. 2025

·

Aufenthalt für 5 Nächte

We absolutely loved our stay here! They were incredible at helping us arrange for transport to and from the airport to the ferry and from the ferry to their hotel and they had golf cart rental right there for us as well. We will most definitely be back again and highly recommend this hotel! The staff Were amazing and the facilities were beautiful and clean.

We absolutely loved our stay here! They were incredible at helping us arrange for transport to and from the airport to the ferry and from the ferry to their hotel and they had golf cart rental right there for us as well. We will most definitely be back again and highly recommend this hotel! The staff Were amazing and the facilities were beautiful and clean.

10

Berta

12. Mai 2023

·

Aufenthalt für 4 Nächte

Excellent customer serivce, nice location, confortable bed, the shower had nice pressure. I will definitely recomend the hotel to family and friends.

Excellent customer serivce, nice location, confortable bed, the shower had nice pressure. I will definitely recomend the hotel to family and friends.

10

Miranda

1. Nov. 2023

·

Aufenthalt für 5 Nächte

We stayed at Bahia Tolok for 5 nights. We felt very safe the entire stay, the staff and owners are so nice and helpful with anything we needed, the room was very comfortable - plenty of room and the air conditioner worked great! Best shower pressure ever single day and we always had plenty of hot water. Definitely recommend! We will stay here again.

We stayed at Bahia Tolok for 5 nights. We felt very safe the entire stay, the staff and owners are so nice and helpful with anything we needed, the room was very comfortable - plenty of room and the air conditioner worked great! Best shower pressure ever single day and we always had plenty of hot water. Definitely recommend! We will stay here again.

2

Jessica

2. Aug. 2025

·

Aufenthalt für 3 Nächte

Cabelo que não era nosso em todas as fronhas, solicitamos a troca e a pessoa achou ruim. Apesar do hotel dizer que tem estacionamento, mais de uma pessoa nos pediu para deixarmos o carro na rua, pois o que seria o estacionamento para hóspedes é usado para parar os carrinho de golf de uma empresa. Disse que não ia andar 300 metros com minha filha no colo pois o hotel mencionava que tinha estacionamento. O recepcionista me disse que não poderia deixar o carro no hotel, então sugeri que poderia mudar de hotel e me devolvessem a outra diária. Ele concordou, quando desci com toda minha bagagem ele disse que não devolveria meu dinheiro. Eu já havia feito outra reserva enquanto arrumava as minhas coisas. Pedi nota fiscal e me negaram, disseram que só no fim de cada mês e deveria pedir por e-mail! A limpeza realmente era pessima e a equipe muito mal treinada

Cabelo que não era nosso em todas as fronhas, solicitamos a troca e a pessoa achou ruim. Apesar do hotel dizer que tem estacionamento, mais de uma pessoa nos pediu para deixarmos o carro na rua, pois o que seria o estacionamento para hóspedes é usado para parar os carrinho de golf de uma empresa. Disse que não ia andar 300 metros com minha filha no colo pois o hotel mencionava que tinha estacionamento. O recepcionista me disse que não poderia deixar o carro no hotel, então sugeri que poderia mudar de hotel e me devolvessem a outra diária. Ele concordou, quando desci com toda minha bagagem ele disse que não devolveria meu dinheiro. Eu já havia feito outra reserva enquanto arrumava as minhas coisas. Pedi nota fiscal e me negaram, disseram que só no fim de cada mês e deveria pedir por e-mail! A limpeza realmente era pessima e a equipe muito mal treinada

10

Óscar salazar

14. Juli 2025

·

Aufenthalt für 2 Nächte

Just as advertised, also staff is amazing. Thanks Ernesto!!

Just as advertised, also staff is amazing. Thanks Ernesto!!

10

Justin

12. Aug. 2025

·

Aufenthalt für 2 Nächte

First, Jesus was giving us the best service and advice for the entirety of our stay! It was five stars from beginning to end- recommendations, accommodations, cleanliness, kindness… this is the best hotel in the area we’ve stayed in and will return! Not to mention the beautiful decor and theme

First, Jesus was giving us the best service and advice for the entirety of our stay! It was five stars from beginning to end- recommendations, accommodations, cleanliness, kindness… this is the best hotel in the area we’ve stayed in and will return! Not to mention the beautiful decor and theme

2

CESAR

1. Juli 2024

·

Aufenthalt für 4 Nächte

Worst experience I had on Mexico in all the years. No one at the Frond Desk. Did not clean the room twice even as we asked to clean in the morning. Took a cash deposit for incidentals and would not return it because we check out at 12:30 instead of 12. Charged for 2 people even though there was only one guest.

Worst experience I had on Mexico in all the years. No one at the Frond Desk. Did not clean the room twice even as we asked to clean in the morning. Took a cash deposit for incidentals and would not return it because we check out at 12:30 instead of 12. Charged for 2 people even though there was only one guest.

6

Matthew

4. Jan. 2025

·

Aufenthalt für 3 Nächte

Rude staff charged us extra for everything, including having guests over

Rude staff charged us extra for everything, including having guests over

2

Natalie

1. Apr. 2024

·

Aufenthalt für 2 Nächte

ASSAULTED by staff member, terrorized with multiple visits at my door in the middle of the night... Hotel.com... shame on you for your lack of taking this matter seriously. I have no words!!!

ASSAULTED by staff member, terrorized with multiple visits at my door in the middle of the night... Hotel.com... shame on you for your lack of taking this matter seriously. I have no words!!!

6

Michael

8. Dez. 2023

·

Aufenthalt für 8 Nächte

Bad first impression with the hotel manager. She changed our price at the hotel for the stay. She changed the shuttle price 3xs then charged me again on the way out. The shuttle company was trying charge us as well. There was a big miscommunication. We definitely will be back to Isla Mujeres but definitely not to this hotel. The apartment description don’t match photos. I don’t like to review. But we just did not really feel the welcome from the two women working the reception it was more like we were annoying them. I’m pretty sure they felt the same way we did. The bad first impression and attitude from them sparked this bad energy. I’ve had much better experiences in other hotels on the island. I must say that Brandon the hotel restaurant manager was super cool. Every morning I had coffee and he was super respectful and very helpful along with his assistant. The cleaning lady is great and the night security guy are awesome as well

Bad first impression with the hotel manager. She changed our price at the hotel for the stay. She changed the shuttle price 3xs then charged me again on the way out. The shuttle company was trying charge us as well. There was a big miscommunication. We definitely will be back to Isla Mujeres but definitely not to this hotel. The apartment description don’t match photos. I don’t like to review. But we just did not really feel the welcome from the two women working the reception it was more like we were annoying them. I’m pretty sure they felt the same way we did. The bad first impression and attitude from them sparked this bad energy. I’ve had much better experiences in other hotels on the island. I must say that Brandon the hotel restaurant manager was super cool. Every morning I had coffee and he was super respectful and very helpful along with his assistant. The cleaning lady is great and the night security guy are awesome as well

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Lage

Ruhige Lage mitten auf der Insel mit Blick auf die Bucht bei Sonnenuntergang; etwa 15–20 Minuten zu Fuß oder eine kurze Taxifahrt oder Golfwagenfahrt zum North Beach und zur Innenstadt. Für einige gut zu Fuß erreichbar, aber nicht ideal, wenn man direkt am Strand sein möchte.

Ähnliche Gästebewertungen

10

Angie

24. Apr. 2023

·

Aufenthalt für 5 Nächte

Beautiful little hideaway, we were on the island for 10 nights and stayed stayed 8 we will be back! Great location, close to N beach but not in all the hustle, fun bars next door, beautiful sunsets!!

Beautiful little hideaway, we were on the island for 10 nights and stayed stayed 8 we will be back! Great location, close to N beach but not in all the hustle, fun bars next door, beautiful sunsets!!

6

Daniel

9. Aug. 2025

·

Aufenthalt für 2 Nächte

The rooms and place were nice and clean… But the location to go to beach(playa north) a little bit to far …taxi $100 to $150 pesos to downtown o the beach each way … And you have to go its must the best restaurant are in downtown and Playa Norte it’s the best beach in the world

The rooms and place were nice and clean… But the location to go to beach(playa north) a little bit to far …taxi $100 to $150 pesos to downtown o the beach each way … And you have to go its must the best restaurant are in downtown and Playa Norte it’s the best beach in the world

10

Kelsea

5. Jan. 2025

·

I love that the property is totally walkable to North Beach and el centro. There are many great dining options nearby. Staff is friendly. Full size refrigerators and options for cooking in your room. Also, the beds are very comfortable. Will definitely return. Of note, this is more of a harbor location and you won’t be swimming in the water, but we knew that upfront.

I love that the property is totally walkable to North Beach and el centro. There are many great dining options nearby. Staff is friendly. Full size refrigerators and options for cooking in your room. Also, the beds are very comfortable. Will definitely return. Of note, this is more of a harbor location and you won’t be swimming in the water, but we knew that upfront.

8

Barbara

2. Nov. 2025

·

Aufenthalt für 4 Nächte

Location good for us as a bit removed from town/port area so quieter and more scenic. Pool and outside areas pleasant and clean. Nice to have restaurant onsite with good service and music. Not all menu items available probably due to limited demand or availability. Biggest negative was lack of hot water for showers.

Location good for us as a bit removed from town/port area so quieter and more scenic. Pool and outside areas pleasant and clean. Nice to have restaurant onsite with good service and music. Not all menu items available probably due to limited demand or availability. Biggest negative was lack of hot water for showers.

6

Hilary

7. März 2023

·

Aufenthalt für 5 Nächte

Cute hotel but not on a beach. Some sand in a courtyard with hammock seats and outdoor restaurant seating. Basic room - bed was comfortable. We had room facing road and heard traffic noise. Staff not particularly friendly. Was expensive for what you get. 15 minute walk into town. I would stay closer to North Beach next time.

Cute hotel but not on a beach. Some sand in a courtyard with hammock seats and outdoor restaurant seating. Basic room - bed was comfortable. We had room facing road and heard traffic noise. Staff not particularly friendly. Was expensive for what you get. 15 minute walk into town. I would stay closer to North Beach next time.

8

Justin

9. Feb. 2023

·

Aufenthalt für 7 Nächte

We really enjoyed our stay at Bahia Tolok. It’s a quick cab ride to the North, and walkable (15 min) to the main grocery store. Our room was cleaned daily. It did face the road, so it was a little noisy during commuting times. Keep in mind that if you get an ocean facing room, you’ll most likely get full afternoon sun (ok for some, but not others). The staff was super helpful and friendly! The sand area is ok, there is no “beach”. There are a couple comfortable hammocks but because it’s a marina, it’s not really swimmable. Saying that there are so many beach clubs and also free beaches to go to, we didn’t find it was that detrimental to our experience on the Island. The pool is great for a quick dip, but it is on the smaller side. I (husband) found the pool nice and refreshing, my wife found it a little on the cold side. We only went to the restaurant for coffee and found it a little expensive. There are so many amazing restaurants on the island, that we didn’t have time to check out Bahia’s food. All in all we really enjoyed our stay. If you’re Canadian and booking through Expedia, we ended up having to wire transfer a deposit from our bank. Ensure you pay in pesos. If you transfer in USD, you’ll lose twice on the exchange. That goes for the whole island, just bring pesos with you, the best exchange was ordering pesos before we left from RBC. Getting extra cash - we didn’t bring enough -from the HSBC ATM was crazy.

We really enjoyed our stay at Bahia Tolok. It’s a quick cab ride to the North, and walkable (15 min) to the main grocery store. Our room was cleaned daily. It did face the road, so it was a little noisy during commuting times. Keep in mind that if you get an ocean facing room, you’ll most likely get full afternoon sun (ok for some, but not others). The staff was super helpful and friendly! The sand area is ok, there is no “beach”. There are a couple comfortable hammocks but because it’s a marina, it’s not really swimmable. Saying that there are so many beach clubs and also free beaches to go to, we didn’t find it was that detrimental to our experience on the Island. The pool is great for a quick dip, but it is on the smaller side. I (husband) found the pool nice and refreshing, my wife found it a little on the cold side. We only went to the restaurant for coffee and found it a little expensive. There are so many amazing restaurants on the island, that we didn’t have time to check out Bahia’s food. All in all we really enjoyed our stay. If you’re Canadian and booking through Expedia, we ended up having to wire transfer a deposit from our bank. Ensure you pay in pesos. If you transfer in USD, you’ll lose twice on the exchange. That goes for the whole island, just bring pesos with you, the best exchange was ordering pesos before we left from RBC. Getting extra cash - we didn’t bring enough -from the HSBC ATM was crazy.

10

Roger

13. Juli 2023

·

Aufenthalt für eine Nacht

Fantastic little hotel right on water about 1mile from ferry terminal.

Fantastic little hotel right on water about 1mile from ferry terminal.

6

Mark

5. März 2025

·

Aufenthalt für 7 Nächte

The property is conveniently located about a 20-minute walk from North Beach and slightly less to Chedraui and the ballpark. We rarely needed a taxi, as walking was more convenient with several attractions in the area. However, given the price, I feel I paid more than it was worth and would likely choose a different place next time. I found myself having to ask daily for things that were initially promised, such as cleaning, fresh drinking water, and towels. Unfortunately, these services were inconsistent, and on some days, even after asking, replacements still weren’t provided

The property is conveniently located about a 20-minute walk from North Beach and slightly less to Chedraui and the ballpark. We rarely needed a taxi, as walking was more convenient with several attractions in the area. However, given the price, I feel I paid more than it was worth and would likely choose a different place next time. I found myself having to ask daily for things that were initially promised, such as cleaning, fresh drinking water, and towels. Unfortunately, these services were inconsistent, and on some days, even after asking, replacements still weren’t provided

10

Michele

27. Jan. 2025

·

Aufenthalt für 7 Nächte

Great place to stay. Room was spacious, clean and comfortable. Close enough to downtown to walk but far enough away from the noise. Staff was excellent.

Great place to stay. Room was spacious, clean and comfortable. Close enough to downtown to walk but far enough away from the noise. Staff was excellent.

8

Pascale

15. Jan. 2023

·

Aufenthalt für 19.371 Nächte

Une vingtaine de minutes de marche vers l’épicerie et une vingtaine aussi vers le centre ville et la plage. Endroit propre et calme.

Une vingtaine de minutes de marche vers l’épicerie et une vingtaine aussi vers le centre ville et la plage. Endroit propre et calme.

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Gastronomie

Wenn es geöffnet ist, erhält das Restaurant vor Ort Lob für schmackhafte Gerichte und guten Service, obwohl das Frühstück einfach ist. Mehrere Bewertungen besagen, dass das Restaurant oder die Bar geschlossen oder nur begrenzt geöffnet war, und einige fanden die Preise hoch.

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10

John

20. März 2025

·

Aufenthalt für eine Nacht

The views are remarkable. The staff are all very friendly and the restaurant serves not only a great meal but a wonderful experience!

The views are remarkable. The staff are all very friendly and the restaurant serves not only a great meal but a wonderful experience!

8

Michael

22. Aug. 2024

·

Aufenthalt für eine Nacht

I spent my whole trip at super expensive hotels that let me down this room was cheap and it was my absolute favorite I would 109% stay here again. The ONLY reason I’m not giving this place 5 stars is the restaurant. Me and my girlfriend got eggs bacon and potatoes both the exact same thing. Food looked great tasted great. Then they brought the bill. The hotel restaurant completely screwed us the bill was 1200 pesos without tip. I was totally oissed I felt like they ruined everything literally breakfast cost me $20 less than what my room there cost. Total ripoff just ruined the entire vibe

I spent my whole trip at super expensive hotels that let me down this room was cheap and it was my absolute favorite I would 109% stay here again. The ONLY reason I’m not giving this place 5 stars is the restaurant. Me and my girlfriend got eggs bacon and potatoes both the exact same thing. Food looked great tasted great. Then they brought the bill. The hotel restaurant completely screwed us the bill was 1200 pesos without tip. I was totally oissed I felt like they ruined everything literally breakfast cost me $20 less than what my room there cost. Total ripoff just ruined the entire vibe

8

Barbara

2. Nov. 2025

·

Aufenthalt für 4 Nächte

Location good for us as a bit removed from town/port area so quieter and more scenic. Pool and outside areas pleasant and clean. Nice to have restaurant onsite with good service and music. Not all menu items available probably due to limited demand or availability. Biggest negative was lack of hot water for showers.

Location good for us as a bit removed from town/port area so quieter and more scenic. Pool and outside areas pleasant and clean. Nice to have restaurant onsite with good service and music. Not all menu items available probably due to limited demand or availability. Biggest negative was lack of hot water for showers.

10

Kelsea

25. Feb. 2024

·

We weren’t sure what to expect of Bahia Tolok but we were very pleasantly surprised. It was VERY clean and the staff were all so nice. It is very walkable to many locations, which we loved. If you weren’t up for walking it may not be the number one choice. Only complaints: the restaurant is closed so getting good coffee is a bit of a hike and the pillows were pretty hard.

We weren’t sure what to expect of Bahia Tolok but we were very pleasantly surprised. It was VERY clean and the staff were all so nice. It is very walkable to many locations, which we loved. If you weren’t up for walking it may not be the number one choice. Only complaints: the restaurant is closed so getting good coffee is a bit of a hike and the pillows were pretty hard.

8

dianna

24. Feb. 2024

·

Aufenthalt für 7 Nächte

The property is well maintained and beautiful however, it does not have all of the amenities advertised. They advertise having a restaurant and bar and even show pictures on their website of the food that they serve. However, there is not a bar or restaurant on site. Both have been shut down and are non existent. This left a very sour note with us as we booked this hotel especially since they advertised both. We spoke to the manager about our concern and she said “oh, sorry for the inconvenience “ and nothing more. We explained to her that we booked this place because of the amenities advertised and she shrugged us off. We were very disappointed. And to top things off, we had stayed at another hotel the week before staying here and 2 days before the start of our reservations at Bahia Toluk, we visited this hotel and gave our deposit and this same manager confirmed with us when we questioned why the restaurant wasn’t open at the time of visit, that it is open daily from 8am to 3pm and said that the bar was open the same hours. We laughed at the time and questioned why the bar opened so early. In fact, she was lying to us as she wanted to secure the cost of half of our stay. To say the least, we will never stay here again

The property is well maintained and beautiful however, it does not have all of the amenities advertised. They advertise having a restaurant and bar and even show pictures on their website of the food that they serve. However, there is not a bar or restaurant on site. Both have been shut down and are non existent. This left a very sour note with us as we booked this hotel especially since they advertised both. We spoke to the manager about our concern and she said “oh, sorry for the inconvenience “ and nothing more. We explained to her that we booked this place because of the amenities advertised and she shrugged us off. We were very disappointed. And to top things off, we had stayed at another hotel the week before staying here and 2 days before the start of our reservations at Bahia Toluk, we visited this hotel and gave our deposit and this same manager confirmed with us when we questioned why the restaurant wasn’t open at the time of visit, that it is open daily from 8am to 3pm and said that the bar was open the same hours. We laughed at the time and questioned why the bar opened so early. In fact, she was lying to us as she wanted to secure the cost of half of our stay. To say the least, we will never stay here again

8

Michelle

13. März 2023

·

Aufenthalt für 4 Nächte

We enjoyed the hotel, however given the fact we paid close to 300.00 cdn per night, we felt it was considerably overpriced for what you got. We specifically paid extra for the suite with a kitchen so we could cook meals however that was next to impossible as the kitchen had bare minimum supplies, which were in poor condition. There was no dinner available at the hotel and the breakfast and lunch were extremely overpriced, as were the drinks. We did enjoy the quietness of the property. Fortunately there were not many guests there when we were there, otherwise it would have been an issue for lounge chairs around the pool as there were only 5.

We enjoyed the hotel, however given the fact we paid close to 300.00 cdn per night, we felt it was considerably overpriced for what you got. We specifically paid extra for the suite with a kitchen so we could cook meals however that was next to impossible as the kitchen had bare minimum supplies, which were in poor condition. There was no dinner available at the hotel and the breakfast and lunch were extremely overpriced, as were the drinks. We did enjoy the quietness of the property. Fortunately there were not many guests there when we were there, otherwise it would have been an issue for lounge chairs around the pool as there were only 5.

8

Elizabeth

21. Feb. 2024

·

Aufenthalt für eine Nacht

Bed was very soft and comfy! The pool is not heated, so we got in the ocean instead! Hammocks were very relaxing. Sunset was beautiful! The restaurant is not open at all, so that was disappointing. Would stay at this quaint boutique hotel again!

Bed was very soft and comfy! The pool is not heated, so we got in the ocean instead! Hammocks were very relaxing. Sunset was beautiful! The restaurant is not open at all, so that was disappointing. Would stay at this quaint boutique hotel again!

10

Cynthia S

5. Juli 2025

·

Aufenthalt für 4 Nächte

Clean and very friendly service. The onsite restaurant is great

Clean and very friendly service. The onsite restaurant is great

8

Hollie

13. Juli 2025

·

Aufenthalt für 2 Nächte

Pros: The room was very nice and tastefully designed! The salt water pool was very relaxing. We had an amazing fish dinner at the restaurant that is adjoining and the waiter was fantastic! The dock was beautiful and we were able to see lots of ocean life. Cons: One of the front desk workers was not the kindest - seemed put off when we asked for anything. The free breakfast is a choice of eggs with sausage, pancakes or a fruit plate - it was definitely not enough to fill a belly but was still nice. Would be nice to offer more breakfast options. The view is nice but note that the water has heavy vegetation and so the crystal clear waters that you see for Isla Mujeres will not translate the same in the bay.

Pros: The room was very nice and tastefully designed! The salt water pool was very relaxing. We had an amazing fish dinner at the restaurant that is adjoining and the waiter was fantastic! The dock was beautiful and we were able to see lots of ocean life. Cons: One of the front desk workers was not the kindest - seemed put off when we asked for anything. The free breakfast is a choice of eggs with sausage, pancakes or a fruit plate - it was definitely not enough to fill a belly but was still nice. Would be nice to offer more breakfast options. The view is nice but note that the water has heavy vegetation and so the crystal clear waters that you see for Isla Mujeres will not translate the same in the bay.

8

Meredith

7. Nov. 2025

·

Aufenthalt für 7 Nächte

Great spot. Tranquil and really good food. Staff was courteous.

Great spot. Tranquil and really good food. Staff was courteous.

War das hilfreich?

KI-Zusammenfassung aktueller Gästebewertungen

2

Heidi

10. Juli 2026

·

Aufenthalt für 9 Nächte

Don’t waste your money or your valuable vacation time on this hotel. The service was terrible! The woman checking people in couldn’t speak any English and upon arrival their credit card machine wasn’t working. It took us over 45 minutes waiting for her to troubleshoot the problem before she let us into the room. She also requested a deposit of $1000 in pesos or some form of identification to keep throughout our stay. We had just arrived and hadn’t obtained funds, so I was forced to give her my drivers license. She gave us no information about the hotel, amenities, potential fees, or details like the restaurant is a separately owned business. Because of how uncomfortable we were with my identification being held we spent about an hour and a half getting money to get my id back. And every time we passed the desk we were reminded that we owed the hotel fee to the point it felt like a money scam not a welcomed customer! We continued to have many issues!! Don’t waste another thought on Bahia Tolok!

Don’t waste your money or your valuable vacation time on this hotel. The service was terrible! The woman checking people in couldn’t speak any English and upon arrival their credit card machine wasn’t working. It took us over 45 minutes waiting for her to troubleshoot the problem before she let us into the room. She also requested a deposit of $1000 in pesos or some form of identification to keep throughout our stay. We had just arrived and hadn’t obtained funds, so I was forced to give her my drivers license. She gave us no information about the hotel, amenities, potential fees, or details like the restaurant is a separately owned business. Because of how uncomfortable we were with my identification being held we spent about an hour and a half getting money to get my id back. And every time we passed the desk we were reminded that we owed the hotel fee to the point it felt like a money scam not a welcomed customer! We continued to have many issues!! Don’t waste another thought on Bahia Tolok!

10

Cynthia S

26. Juni 2026

·

Aufenthalt für 2 Nächte

Staff is outstanding

Staff is outstanding

10

Sajada

21. Juni 2026

·

Aufenthalt für 2 Nächte

From beginning to end, all the staff were very friendly and helpful! The food is excellent especially the burgers. Highly recommend staying here as it's not to far from downtown and the ferry.

From beginning to end, all the staff were very friendly and helpful! The food is excellent especially the burgers. Highly recommend staying here as it's not to far from downtown and the ferry.

10

Keyna

10. Apr. 2026

·

Aufenthalt für eine Nacht

We had a very nice stay. Quiet, clean relaxing and beautiful.

We had a very nice stay. Quiet, clean relaxing and beautiful.

6

Nathan

8. Apr. 2026

·

Aufenthalt für eine Nacht

This is a basic hotel. The rooms are a bit outdated, but the staff is nice. The pool is small with only four lounge chairs. You will need to walk to get to the beach - this hotel has a dock only.

This is a basic hotel. The rooms are a bit outdated, but the staff is nice. The pool is small with only four lounge chairs. You will need to walk to get to the beach - this hotel has a dock only.

Richtlinien der Unterkunft

Hinweise zum Check-in

Alles, was Sie wissen müssen, um problemlos einchecken zu können.

Check-in

Check-out

Von 15:00 bis 22:00

Bis 12:00

Kaution

Sie müssen für diese Unterkunft eine Kaution bezahlen, die vollständig zurückerstattet werden kann.

Gut zu wissen

Zusätzliche Richtlinien und Informationen zu dieser Unterkunft.

Optionale Extras

Zusätzliche kostenpflichtige Dienstleistungen, die Sie anfragen können.

Haben Sie eine Frage?

Die KI antwortet sofort, auf Basis der Hotelinformationen.

Preise für kommende Reisedaten

November 2026

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
1	2	3 $74	4 $104	5 $105	6 $103	7 $95
8 $95	9 $43	10 $94	11 $132	12 $105	13 $85	14 $105
15 $94	16 $95	17 $105	18 $105	19 $105	20 $105	21 $105
22 $105	23 $105	24 $92	25 $105	26 $105	27 $105	28 $105
29 $105	30 $105

Dezember 2026

Günstiger

Teurer

Durchschnittl. Preis pro Nacht aus den verfügbaren Tarifen, inkl. Steuern und Gebühren.

Preise in USD für 2 Gäste, täglich aktualisiert.

2026-11-03: 74.18084884765625USD
2026-11-04: 103.64802946777343USD
2026-11-05: 104.56016812499999USD
2026-11-06: 103.47083670410156USD
2026-11-07: 95.33373903320312USD
2026-11-08: 95.33373903320312USD
2026-11-09: 42.820200458984374USD
2026-11-10: 94.42321324707031USD
2026-11-11: 132.2129202392578USD
2026-11-12: 104.56016812499999USD
2026-11-13: 84.87698098632812USD
2026-11-14: 104.59338640624999USD
2026-11-15: 94.33262651367187USD
2026-11-16: 94.53369491699218USD
2026-11-17: 104.56016812499999USD
2026-11-18: 104.56016812499999USD
2026-11-19: 104.56016812499999USD
2026-11-20: 104.56016812499999USD
2026-11-21: 104.59338640624999USD
2026-11-22: 104.59338640624999USD
2026-11-23: 104.56016812499999USD
2026-11-24: 91.69018602050781USD
2026-11-25: 104.56016812499999USD
2026-11-26: 104.56016812499999USD
2026-11-27: 104.56016812499999USD
2026-11-28: 104.59338640624999USD
2026-11-29: 104.56016812499999USD
2026-11-30: 104.56016812499999USD
2026-12-01: 94.53369491699218USD
2026-12-02: 104.59338640624999USD
2026-12-03: 104.59338640624999USD
2026-12-04: 104.56016812499999USD
2026-12-05: 104.59338640624999USD
2026-12-06: 104.56016812499999USD
2026-12-07: 104.59338640624999USD
2026-12-08: 104.56016812499999USD
2026-12-09: 104.56016812499999USD
2026-12-10: 104.56016812499999USD
2026-12-11: 104.59338640624999USD
2026-12-12: 97.22157033203125USD
2026-12-13: 104.59338640624999USD
2026-12-14: 104.59338640624999USD
2026-12-15: 105.49852451660155USD
2026-12-16: 104.59338640624999USD
2026-12-17: 104.59338640624999USD
2026-12-18: 104.56016812499999USD
2026-12-19: 104.56016812499999USD
2026-12-20: 104.45294651367186USD
2026-12-21: 186.48360465820312USD
2026-12-22: 177.3402727441406USD
2026-12-23: 184.0131494140625USD
2026-12-24: 186.48360465820312USD
2026-12-25: 186.33655885742186USD
2026-12-26: 186.33655885742186USD
2026-12-27: 186.48360465820312USD
2026-12-28: 186.33655885742186USD
2026-12-29: 186.33655885742186USD
2026-12-30: 186.33655885742186USD
2026-12-31: 186.33655885742186USD
2027-01-01: 186.33655885742186USD
2027-01-02: 186.33655885742186USD
2027-01-03: 177.54158994140624USD

Es wird ein Transferservice vom Flughafen angeboten (eventuell gegen Gebühr). Bitte teile der Unterkunft dazu vor der Anreise deine Ankunftszeit mit. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung. Die Rezeption ist täglich von 07:00 Uhr bis 23:00 Uhr besetzt. Bitte kontaktiere die Unterkunft mindestens 24 Stunden vor der Anreise, um den Check-in zu arrangieren. Bitte setz dich im Voraus mit der Unterkunft in Verbindung, wenn du eine Anreise nach 22:30 Uhr planst. Kontaktiere die Unterkunft bitte im Voraus, um Hinweise zum Check-in zu erhalten. Die Rezeption ist zu bestimmten Zeiten besetzt. Von der Unterkunft zur Verfügung gestellte Informationen werden ggf. mit automatischen Übersetzungstools übersetzt.

Der Check-in muss von einer Person durchgeführt werden, die mindestens 18 Jahre alt ist.

Sie müssen die folgende Kaution bezahlen, die vollständig zurückerstattet werden kann.

Kaution: 1000,0 MXN pro Nacht
Die Kaution ist per PayPal zu zahlen und ist innerhalb von 24 Stunden nach der Buchung der Reservierung fällig.

Für zusätzliche Personen fallen möglicherweise Gebühren an, die abhängig von den Bestimmungen der Unterkunft variieren können.
Beim Check-in werden ggf. ein Lichtbildausweis und eine Kreditkarte, Debitkarte oder Kaution in bar für unvorhergesehene Aufwendungen verlangt.
Je nach Verfügbarkeit beim Check-in wird versucht, Sonderwünschen entgegenzukommen, sie können jedoch nicht garantiert werden. Eventuell fallen zusätzliche Gebühren an.
Diese Unterkunft akzeptiert Kreditkarten, Debitkarten, mobile Zahlungen und Bargeld.
Die mobilen Zahlungsoptionen umfassen: PayPal.
Diese Unterkunft ist mit Sicherheitseinrichtungen wie einem Feuerlöscher ausgestattet
Diese Unterkunft verfügt über Außenbereiche wie Balkone oder Terrassen, die möglicherweise nicht für Kinder geeignet sind. Bei Bedenken wende dich am besten vor deiner Ankunft direkt an die Unterkunft, um sicherzustellen, dass dir ein passendes Zimmer zur Verfügung gestellt wird.

Der Pool ist von 08:00 Uhr bis 20:00 Uhr geöffnet.
Für Massageanwendungen sind Voranmeldungen erforderlich. Bitte setze dich dazu vor der Anreise mit diesem Hotel in Verbindung. Die entsprechenden Kontaktinformationen findest du auf deiner Buchungsbestätigung.
Nur angemeldete Gäste erhalten Zugang zu den Zimmern.
In dieser Unterkunft sind keine Haustiere gestattet, auch keine ausgebildeten Tiere wie z. B. Blindenhunde.

Aufpreis für das englische Frühstück: ca. 300 MXN für Erwachsene und ca. 300 MXN für Kinder
Gebühr für den Flughafentransfer: 2300 MXN pro Person
Gebühr für späten Check-out: 300 MXN (je nach Verfügbarkeit)
Bei Bezahlung mit Kreditkarte wird eine Gebühr in Höhe von 5 Prozent berechnet.

Die oben aufgeführte Liste enthält vielleicht nicht alle Informationen. Gebühren und Kautionen enthalten eventuell keine Steuern und können sich ändern.