Is parking available at the property?

Self parking is available on-site for a fee of MYR 50 per day, and valet parking is offered for MYR 30 per day with in/out privileges.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6 AM to 10:30 AM for a fee of approximately MYR 68 for adults and MYR 34 for children.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Is there an airport shuttle service available?

Airport shuttle services are available; however, specific pricing and arrangements should be confirmed directly with the hotel.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. Additional features may include elevators and designated accessible parking.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of Petaling Jaya, just a short 9-minute drive from Petaling Street Market and 10 minutes from Merdeka Square. It is approximately 7.3 miles from Kuala Lumpur Tower and 7.6 miles from Pavilion Kuala Lumpur.

Does the property have a swimming pool?

Yes, the hotel features an outdoor swimming pool, which is accessible from 7 AM to 7 PM.

What are the policies for guests staying with children?

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of MYR 80 per day, subject to availability. Advance request or confirmation is required.

Sheraton Petaling Jaya Hotel - Luxury Stay

Average nightly price at Sheraton Petaling Jaya Hotel by month, last 12 months (USD)
Month	Average price
January	US$123
February	US$155
March	US$105
April	US$123
May	US$117
June	US$107
July	US$105
August	US$113
September	US$123
October	US$124
November	US$126
December	US$114

What guests think

Across recent reviews, Sheraton Petaling Jaya Hotel earns praise for friendly, attentive staff, spacious clean rooms with city views, and enjoyable dining, alongside appreciated facilities like a rooftop bar, pool, and a well-equipped gym with convenient parking.

Location feedback is mixed: convenient by car with Federal Highway access and an MRT stop nearby, yet farther from downtown, with limited nearby shopping and food, and some noting the adjacent freeway's impact on air quality. Operational issues recur in a few stays, including slow or underwhelming room service and intermittent elevator outages that caused significant delays. A handful of guests reported housekeeping lapses, low shower water pressure, or minor maintenance faults, though many still found the property clean and comfortable overall. Expect a comfortable, service-forward stay if the location suits your plans.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop bar and pool offer good views, the gym is well liked, and parking is easy; the club lounge is also noted. However, multiple reports cite lift outages causing long waits.

Related guest reviews

6

Soon Huat

19 Aug 2023

·

Stayed 3 nights

Check in was terrible. Lift was down to 1 that is working on the 2nd day of the stay. Waited for for more than half an hour for a lift.

2

Jason

21 May 2024

·

Stayed 2 nights

Everything is good however to have all lifts to be malfunctioned @ the same time, trapping us in the hotel and missing business appointments is a no go for me. This is the last time i will ever stay in this Sheration Hotel.

10

eiji

27 Jul 2023

·

Stayed 3 nights

出張時に利用。 Clubの設備、料理、お酒も期待通りの水準。次回も利用しようと思う

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10

tomonori

28 May 2025

·

Stayed 2 nights

いつもクアラルンプール市内に宿泊してきましたがこちらはとにかく気に入りました。お部屋も快適、眺めも最高。市内よりお値段も安く、ルーフトップバーも入りやすい。

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10

Nadrajen

7 Jun 2025

·

Stayed 1 night

Excellent standards of amenities and facilities. The staff is attentive and helpful. Will be my preferred choice when in the area.

2

May Lin

24 Aug 2023

·

Stayed 3 nights

Staff attitude is bad and the lift is not operating with just 1 working vs 3

10

Hon

12 Dec 2024

·

Stayed 1 night

Nice environment Nice design Good service Sure will come back next time

10

Kimberley

21 Apr 2024

·

Stayed 3 nights

Sheraton PJ was excellent - as always. Spacious, spotless and comfortable rooms. Quality amenities were provided. Parking the rental car was a breeze. Check-in staff were professional and efficient. Gym facilities were great and were accompanied by a lovely view. Breakfast staff were friendly and attentive - thanks especially to Jo for making us feel so welcome! The hotel is in a good location if you're travelling by car around PJ and KL - really easy access to the Federal Highway. Thanks Sheraton for another enjoyable stay!

10

Thomas

4 May 2024

·

Stayed 3 nights

The hotel and staff were lovely! The rooftop bar and pool are fabulous, with great views. It is right next to a main freeway, which is convenient for transportation but not so great for air quality.

10

Robert Peter

18 Dec 2022

·

Stayed 4 nights

Stayed in a club room. Great services.. Snacks at 6pm in the lounge great, although a few healthy choices would be preferable Breakfast buffet food choices great, although the hot food was mostly luke warm..... not great

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms very clean and well maintained. However, several noted shower stains and inadequate vacuuming across stays.

Related guest reviews

6

ST

13 Oct 2025

·

Stayed 1 night

Cleanliness can be better given its under the Marriott Bonvoy group. Inside shower still have stains (mould/mildew) and water pressure in the shower is super low hence it takes forever to shower! Oh and they don't vacuum every housekeeping. Spotted something and it's still there for the entire 4 days stay till check out.

10

Chaeyun

7 Dec 2023

·

Stayed 1 night

This hotel has excellent room conditions – very clean with comfortable bedding, a clean bathroom, and convenient sofas. The water pressure is good, and the hairdryer is powerful. The breakfast offers a variety of options, and it's pleasant to eat with fewer people around. The Teh Tarik at the entrance is genuinely delicious; among many I've tried, it's rich and tasty. Two downsides: Even when completely closing the windows, some wind-like noise is audible. I'm not sensitive to it, so I slept well. Also, when ordering Nasi Lemak and Fish & Chips through room service, the food took quite a long time to arrive, and the taste was disappointing. A colleague who ordered a sandwich also found it unappealing. It's puzzling why room service doesn't match the quality of the breakfast buffet. If you don't use room service, there's nothing to be disappointed about – it's a very good hotel.

10

Lea

16 Jul 2025

·

Stayed 5 nights

Excellent service, nourriture de l’hôtel très qualitative, propreté, rien à redire c’était super

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10

Yen Nie

25 Oct 2023

·

Stayed 3 nights

Hotel was clean and new and nice. Staff were helpful and friendly. Only downside was there's very limited shopping and food nearby.

8

Seungtae

14 Dec 2025

·

Stayed 3 nights

객실도 편하고 조용함. 실내가 깔끔했고 매일 정리와 청소가 마음에 듬

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10

Kimberley

21 Apr 2024

·

Stayed 3 nights

Sheraton PJ was excellent - as always. Spacious, spotless and comfortable rooms. Quality amenities were provided. Parking the rental car was a breeze. Check-in staff were professional and efficient. Gym facilities were great and were accompanied by a lovely view. Breakfast staff were friendly and attentive - thanks especially to Jo for making us feel so welcome! The hotel is in a good location if you're travelling by car around PJ and KL - really easy access to the Federal Highway. Thanks Sheraton for another enjoyable stay!

8

Hin Yeung

11 Nov 2024

·

Stayed 3 nights

Excellent in cleanliness. Comfortable bed. Pillow is a bit softer then I expected. Good position to go to Klang and KL.

10

S

30 Sept 2025

·

Stayed 1 night

Clean room, super friendly and helpful staff. Bed was comfortable and amenities provided were great.

6

ST

30 Sept 2025

·

Stayed 3 nights

Cleanliness can be better as there are still stains in the shower. Carpet not being vacuumed properly. Staff is good and nice, service is good too. Over all good but can be better. One down side is the shower water pressure is not strong enough.

10

KEIICHI

21 Dec 2022

·

Stayed 19,342 nights

綺麗でしたまた泊まりたいです

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious, comfortable, and modern with pleasant city views and quiet stays. Some mention low shower water pressure, minor noise or layout issues, and occasional maintenance faults (e.g., TV/USB not working).

Related guest reviews

6

ST

13 Oct 2025

·

Stayed 1 night

Cleanliness can be better given its under the Marriott Bonvoy group. Inside shower still have stains (mould/mildew) and water pressure in the shower is super low hence it takes forever to shower! Oh and they don't vacuum every housekeeping. Spotted something and it's still there for the entire 4 days stay till check out.

10

Geok Melinda Tay

19 Sept 2025

·

Stayed 2 nights

The room is spacious, clean, bright & cheery. Getting around is easy with cab hailing app.The shopping mall next door has limited shops

10

Chaeyun

7 Dec 2023

·

Stayed 1 night

This hotel has excellent room conditions – very clean with comfortable bedding, a clean bathroom, and convenient sofas. The water pressure is good, and the hairdryer is powerful. The breakfast offers a variety of options, and it's pleasant to eat with fewer people around. The Teh Tarik at the entrance is genuinely delicious; among many I've tried, it's rich and tasty. Two downsides: Even when completely closing the windows, some wind-like noise is audible. I'm not sensitive to it, so I slept well. Also, when ordering Nasi Lemak and Fish & Chips through room service, the food took quite a long time to arrive, and the taste was disappointing. A colleague who ordered a sandwich also found it unappealing. It's puzzling why room service doesn't match the quality of the breakfast buffet. If you don't use room service, there's nothing to be disappointed about – it's a very good hotel.

10

Boon

26 Mar 2025

·

Stayed 3 nights

One of best and most pleasant experiences I’ve had staying here at the Sheraton in Petaling Jaya, as a first time staying I was blown away at the whole experience. The staff were very friendly and always attentive, the hotel was very modern and welcoming and the view from my room was spectacular! Will definitely be making this my only place to stay in the future!

10

tomonori

28 May 2025

·

Stayed 2 nights

いつもクアラルンプール市内に宿泊してきましたがこちらはとにかく気に入りました。お部屋も快適、眺めも最高。市内よりお値段も安く、ルーフトップバーも入りやすい。

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8

Kin yip

16 Oct 2022

·

Stayed 3 nights

Hotel room is with great view,

6

Alan

28 Nov 2023

·

Stayed 5 nights

I was disappointed with the standards at this Sheraton. A 5* hotel but there seems to be a lack of good management and thus a staff that lacked confidence and excellence. On a physical note, the use of sateen mix duvet covers instead of the usual 5* crisp cotton is a terrible idea! Sateen holds smells and is too warm for comfort, it also looks shabby quickly with nicks and snags. Several things in the room (club lounge access) didn't work ....TV channels, telephone, USB charge port etc. This is just simple maintenance and that is why I conclude it must be a management problem trickling down through to all staff. I tried to extend my 5night stay and was met with hostility and so I checked out. Very weird and unusual for a Sheraton!

10

Kimberley

21 Apr 2024

·

Stayed 3 nights

Sheraton PJ was excellent - as always. Spacious, spotless and comfortable rooms. Quality amenities were provided. Parking the rental car was a breeze. Check-in staff were professional and efficient. Gym facilities were great and were accompanied by a lovely view. Breakfast staff were friendly and attentive - thanks especially to Jo for making us feel so welcome! The hotel is in a good location if you're travelling by car around PJ and KL - really easy access to the Federal Highway. Thanks Sheraton for another enjoyable stay!

8

Hin Yeung

11 Nov 2024

·

Stayed 3 nights

Excellent in cleanliness. Comfortable bed. Pillow is a bit softer then I expected. Good position to go to Klang and KL.

6

ST

30 Sept 2025

·

Stayed 3 nights

Cleanliness can be better as there are still stains in the shower. Carpet not being vacuumed properly. Staff is good and nice, service is good too. Over all good but can be better. One down side is the shower water pressure is not strong enough.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, helpful, and attentive, with prompt problem resolution and thoughtful touches. Still, some experienced slow or unresponsive check-in, switchboard, and room service, and a few reported unhelpful attitudes.

Related guest reviews

6

Soon Huat

19 Aug 2023

·

Stayed 3 nights

Check in was terrible. Lift was down to 1 that is working on the 2nd day of the stay. Waited for for more than half an hour for a lift.

10

Samantha

25 Jul 2025

·

Stayed 12 nights

Staff were super friendly and helpful, rooms are spacious. The onsite dining and room service are amazing and well worth it. Thank you team for the amazing stay. We will be back

10

Barbara

22 Apr 2024

·

Stayed 3 nights

There was a problem with the first room we were allocated and we were given an upgrade.

10

Dion

31 Dec 2025

·

Stayed 1 night

Excellent service

6

otto

1 Jan 2025

·

Stayed 1 night

Hotel is typical Sheraton so no complaints. However, had to wait more than 1.5 hours for room service order which was then brought up in 3 sub deliveries. Not very helpful switchboard staff to provide solution or updates.

10

Nadrajen

7 Jun 2025

·

Stayed 1 night

Excellent standards of amenities and facilities. The staff is attentive and helpful. Will be my preferred choice when in the area.

10

Chu-Beng

25 Jul 2024

·

Stayed 5 nights

The breakfast was really good . Went all out to try to please me when i requested for mutarbak a local dish. The chef prepared the dish for me the next morning. Thank you. Really appreciate it.

2

May Lin

24 Aug 2023

·

Stayed 3 nights

Staff attitude is bad and the lift is not operating with just 1 working vs 3

10

YEW WAI

6 Sept 2025

·

Stayed 3 nights

Very nice place to stay! Staff are vey helpful and friendly!

6

Peter

31 Jan 2026

·

Stayed 2 nights

Det okay, men der mangler generalt bare service

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Location

Convenient for drivers with easy highway access and an MRT stop a short walk away, and ride hailing works well. It is farther from downtown with limited nearby shopping and food, and the adjacent freeway was a concern for one guest.

Related guest reviews

10

Geok Melinda Tay

19 Sept 2025

·

Stayed 2 nights

The room is spacious, clean, bright & cheery. Getting around is easy with cab hailing app.The shopping mall next door has limited shops

4

Maggie

18 Sept 2024

·

Stayed 2 nights

Reception wasn’t explaining the parking rate at all, and not helpful enough. Area around no malls

10

Yen Nie

25 Oct 2023

·

Stayed 3 nights

Hotel was clean and new and nice. Staff were helpful and friendly. Only downside was there's very limited shopping and food nearby.

10

Jack

23 Feb 2024

·

Stayed 4 nights

Easily some of the best service at this hotel. A little inconvenient to other locations in KL until you realise the MRT is a short walk across the street from the garage.

6

Ng Yee

22 Jun 2023

·

Stayed 1 night

Location of hotel is just beside an expressway & its quite inconvenient to & from the hotel . Not many sign board in advance to direct taxi to premises .

10

Kimberley

21 Apr 2024

·

Stayed 3 nights

Sheraton PJ was excellent - as always. Spacious, spotless and comfortable rooms. Quality amenities were provided. Parking the rental car was a breeze. Check-in staff were professional and efficient. Gym facilities were great and were accompanied by a lovely view. Breakfast staff were friendly and attentive - thanks especially to Jo for making us feel so welcome! The hotel is in a good location if you're travelling by car around PJ and KL - really easy access to the Federal Highway. Thanks Sheraton for another enjoyable stay!

8

Hin Yeung

11 Nov 2024

·

Stayed 3 nights

Excellent in cleanliness. Comfortable bed. Pillow is a bit softer then I expected. Good position to go to Klang and KL.

10

Thomas

4 May 2024

·

Stayed 3 nights

The hotel and staff were lovely! The rooftop bar and pool are fabulous, with great views. It is right next to a main freeway, which is convenient for transportation but not so great for air quality.

8

NAMMIN

21 Aug 2025

·

Stayed 3 nights

Too far away from downtown areas

8

Wendy

22 May 2022

·

Stayed 1 night

Pretty good. Nice stay. Convenient.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and on-site dining receive praise for quality, variety, and special requests accommodated. By contrast, room service is often slow and the food underwhelming, and one review noted buffet hot items were lukewarm.

Related guest reviews

10

Samantha

25 Jul 2025

·

Stayed 12 nights

Staff were super friendly and helpful, rooms are spacious. The onsite dining and room service are amazing and well worth it. Thank you team for the amazing stay. We will be back

10

Chaeyun

7 Dec 2023

·

Stayed 1 night

This hotel has excellent room conditions – very clean with comfortable bedding, a clean bathroom, and convenient sofas. The water pressure is good, and the hairdryer is powerful. The breakfast offers a variety of options, and it's pleasant to eat with fewer people around. The Teh Tarik at the entrance is genuinely delicious; among many I've tried, it's rich and tasty. Two downsides: Even when completely closing the windows, some wind-like noise is audible. I'm not sensitive to it, so I slept well. Also, when ordering Nasi Lemak and Fish & Chips through room service, the food took quite a long time to arrive, and the taste was disappointing. A colleague who ordered a sandwich also found it unappealing. It's puzzling why room service doesn't match the quality of the breakfast buffet. If you don't use room service, there's nothing to be disappointed about – it's a very good hotel.

10

Lea

16 Jul 2025

·

Stayed 5 nights

Excellent service, nourriture de l’hôtel très qualitative, propreté, rien à redire c’était super

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10

Ying

21 Sept 2025

·

Stayed 2 nights

Great service. Superb dining experiences.

10

eiji

27 Jul 2023

·

Stayed 3 nights

出張時に利用。 Clubの設備、料理、お酒も期待通りの水準。次回も利用しようと思う

Translate

6

otto

1 Jan 2025

·

Stayed 1 night

Hotel is typical Sheraton so no complaints. However, had to wait more than 1.5 hours for room service order which was then brought up in 3 sub deliveries. Not very helpful switchboard staff to provide solution or updates.

10

Chu-Beng

25 Jul 2024

·

Stayed 5 nights

The breakfast was really good . Went all out to try to please me when i requested for mutarbak a local dish. The chef prepared the dish for me the next morning. Thank you. Really appreciate it.

10

Sekhon Rajbans

20 Feb 2024

·

Stayed 1 night

Great room n bed. Xining options very good

10

PERIANAN

12 Aug 2025

·

Stayed 2 nights

Clean room and good breakfast

10

Robert Peter

18 Dec 2022

·

Stayed 4 nights

Stayed in a club room. Great services.. Snacks at 6pm in the lounge great, although a few healthy choices would be preferable Breakfast buffet food choices great, although the hot food was mostly luke warm..... not great

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12 $148	13 $151	14 $146	15 $128	16 $109	17 $109
18 $99	19 $109	20 $112	21 $116	22 $110	23 $101	24 $99
25 $99	26 $109	27 $112	28	29	30 $204	31 $109

Su	Mo	Tu	We	Th	Fr	Sa
1 $112	2 $138	3 $140	4 $140	5 $138	6 $114	7 $96
8 $96	9 $96	10 $125	11 $143	12 $125	13 $101	14 $104
15 $109	16 $133	17 $135	18 $146	19 $146	20 $115	21 $104
22 $112	23 $115	24 $122	25 $120	26 $120	27 $115	28 $104
29 $112	30 $115

Sheraton Petaling Jaya Hotel

Prices for Sheraton Petaling Jaya Hotel

Monthly average prices

About this property

Location

Room options

Presidential Suite, 1 Bedroom

Club Room, 2 Twin Beds

Room, 2 Twin Beds

Club Room, 1 King Bed

Club Suite, 1 Bedroom

Room, 1 King Bed

Suite, 1 Bedroom

Guest reviews of Sheraton Petaling Jaya Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sheraton Petaling Jaya Hotel

Prices for upcoming dates