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El Cielo Resort

US$ 308

/ noite

Média para setembro

El Cielo Resort - Image 1

El Cielo Resort - Quarto

El Cielo Resort - Quarto

El Cielo Resort - Vista do quarto

El Cielo Resort - Recepção

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US$ 308

/ noite

Média para setembro

Média de preços por mês

Em El Cielo Resort, a diária custa em média US$ 220 no mês mais barato (janeiro) e US$ 324 no mês mais caro (maio), com base nos últimos 12 meses.

Preço médio da diária em El Cielo Resort por mês, últimos 12 meses (USD)
Mês	Preço médio
janeiro	US$ 220
fevereiro	US$ 237
março	US$ 265
abril	US$ 293
maio	US$ 324
junho	US$ 280
julho	US$ 268
agosto	US$ 320
setembro	US$ 308
outubro	US$ 307
novembro	US$ 252
dezembro	US$ 232

Mais caro: maio (aprox. US$ 324)

Mais barato: janeiro (aprox. US$ 220)

Sobre esta propriedade

Aproveite as instalações recreativas, que incluem uma vinícola adjacente, uma piscina externa e uma academia. Este hotel oferece comodidades como serviços de concierge, serviços de casamento e área para piquenique.

Comodidades

Aproveite as instalações recreativas, que incluem uma vinícola adjacente, uma piscina externa e uma academia. Este hotel oferece comodidades como serviços de concierge, serviços de casamento e área para piquenique.

Comodidades

As comodidades presentes incluem check-in expresso, check-out expresso e equipe multilíngue. Hotel possui um espaço de 160 metros quadrados, contendo espaço para conferência e 2 salas de reunião, e é o local ideal para quem está planejando eventos em Vale de Guadalupe. Os hóspedes podem utilizar serviço de traslado de/para o aeroporto mediante uma sobretaxa e estacionamento grátis sem manobrista está disponível no local.

Jantar

Saboreie pratos da culinária fusion no Latitud 32, um dos 2 restaurantes neste hotel, ou hospede-se no local e aproveite o serviço de quarto 24 horas. Há café da manhã feito na hora disponível diariamente, entre 8h e 11h, mediante uma taxa.

Quartos

Sinta-se em casa em um de nossos 95 quartos com ar-condicionado, frigobares e TVs de tela plana. Os quartos possuem varandas ou pátios particulares. A propriedade oferece acesso grátis à internet com fio para navegar na web. Banheiros apresentam chuveiros com chuveiros com efeito de chuva e produtos de toalete de grife.

Localização

Com ótima localização em Vale de Guadalupe, El Cielo Resort fica a 32,6 km de El Mirador e a 33,1 km de Caracol Museo de Ciencias y Acuario. Este hotel de luxo fica a 33,2 km de Centro de las Artes de Ensenada.

Lugares próximos

Bibayoff Vinos(1.2 milhas)
Vinhedo e Vinícola Las Nubes(1.9 milhas)
Parque Ejidal El Porvenir(2 milhas)
Capela de Nossa Senhora de Guadalupe(2.1 milhas)
Vinícola Vena Cava(2.4 milhas)
Vinhedo Adobe Guadalupe(2.8 milhas)
Vinos Emevé(3.1 milhas)
Vinícola Decantos(4 milhas)
Almazara de Rancho Olivares(4 milhas)
Viñas de Garza(4.2 milhas)
Parque La Joya(4.3 milhas)
Vinícola Dubacano(4.3 milhas)
Vinícola El Pinar de 3 Mujeres(4.4 milhas)
Vinhedos Trevista(4.7 milhas)
Vinícola Monte Xanic(4.8 milhas)
O aeroporto mais próximo fica a Aeroporto Internacional General Abelardo L. Rodriguez (TIJ)(71 milhas)

Estacionamento
Transporte de e para o aeroporto
Restaurante
Piscina
Serviço de quarto
Estacionamento com manobrista

Localização

Carretera Guadalupe- El Tigre, K.M 7.5 P 118, Valle de Guadalupe, Baja California, Vale de Guadalupe, Estado da Baixa Califórnia, México

Bibayoff Vinos (1.2 milhas)

Vinhedo e Vinícola Las Nubes (1.9 milhas)

Parque Ejidal El Porvenir (2 milhas)

Capela de Nossa Senhora de Guadalupe (2.1 milhas)

Vinícola Vena Cava (2.4 milhas)

Vinhedo Adobe Guadalupe (2.8 milhas)

Mais informações sobre a localização

Opções de quarto

10

Suíte júnior, 2 camas Queen

Detalhes do quarto

2 Camas De Casal Grandes

Acomoda 4

473 ft²

Varanda ou terraço

Ar condicionado

Aquecimento

Sala de estar separada

12

Suíte júnior, 1 cama King e sofá-cama

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Acomoda 4

479 ft²

Varanda ou terraço

Ar condicionado

Aquecimento

Sala de estar separada

24

Master Suite

Detalhes do quarto

1 Cama De Casal Extragrande

e

1 Sofá-Cama

Acomoda 4

1052 ft²

Varanda ou terraço

Área de refeição separada

Ar condicionado

Aquecimento

Cozinha

Banheira de hidromassagem privativa

Lareira

24

Residence

Detalhes do quarto

2 Camas De Casal Extragrandes

,

2 Camas De Casal

,

2 Sofás-Cama

e

1 Sofá-Cama

Acomoda 4

2669 ft²

Varanda ou terraço

Área de refeição separada

Ar condicionado

Aquecimento

Cozinha

Banheira de hidromassagem privativa

Lareira

Avaliações dos hóspedes

8.9

Fabuloso

Com base em 1.004 avaliações verificadas

Opinião dos hóspedes

Resumo gerado por IA com base em avaliações recentes dos hóspedes

No El Cielo Resort, viajantes destacam consistentemente a bela localização em meio aos vinhedos, as vilas espaçosas e modernas, e a equipe especialmente simpática e atenciosa, ao mesmo tempo em que mencionam algumas desvantagens, como estradas de terra poeirentas, uma área ampla e espalhada, e inconsistências ocasionais na manutenção ou no serviço.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Opinião dos hóspedes

No El Cielo Resort, viajantes destacam consistentemente a bela localização em meio aos vinhedos, as vilas espaçosas e modernas, e a equipe especialmente simpática e atenciosa, ao mesmo tempo em que mencionam algumas desvantagens, como estradas de terra poeirentas, uma área ampla e espalhada, e inconsistências ocasionais na manutenção ou no serviço.

Muitos apreciam a sensação de segurança e as experiências na vinícola no local, incluindo degustações e visitas guiadas. A limpeza é frequentemente elogiada, embora várias avaliações mencionem odores de esgoto, poeira das estradas não pavimentadas, insetos e limpeza ou manutenção irregulares. As instalações recebem avaliações mistas: a área da piscina e os assentos são limitados e a academia é pequena e quente; a comida varia de muito boa a lenta ou média, e alguns acharam os preços e taxas altos. Espere uma base relaxante no vale, com quartos confortáveis e espaçosos.

Comodidades

Limpeza

Quartos

Serviço

Localização

Jantar

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Comodidades

A vinícola no local, uma piscina, transporte interno e jardins bem cuidados se destacam. Vários hóspedes observam que a área da piscina e os assentos são limitados, a academia é pequena e quente, com alguns problemas nos equipamentos, e as estradas de terra criam poeira e caminhadas ou passeios mais longos.

Avaliações dos hóspedes relacionadas

10

Susana

20 de jul. de 2025

·

Hospedou-se por 2 noites

El área de la alberca muy choco para lo grande del hotel, hace falta una alberca grande, jacuzzii, área de juegos para niños ya que vi muchas familias

El área de la alberca muy choco para lo grande del hotel, hace falta una alberca grande, jacuzzii, área de juegos para niños ya que vi muchas familias

8

Jorge

4 de mar. de 2025

·

Hospedou-se por 2 noites

This property is great for families or couples. However, there’s a lot of dust because the street is all ground. The main restaurant takes too long to serve, and the staff forgets to bring what we request. Overall, they take too much time. Gym needs an upgrade super small and Some of the machines don’t work well. I’m very disappointed with the Gym and the top restaurant service for taking to long.

This property is great for families or couples. However, there’s a lot of dust because the street is all ground. The main restaurant takes too long to serve, and the staff forgets to bring what we request. Overall, they take too much time. Gym needs an upgrade super small and Some of the machines don’t work well. I’m very disappointed with the Gym and the top restaurant service for taking to long.

8

Angelica

5 de jul. de 2023

·

Hospedou-se por 3 noites

Beautiful resort! Very clean and relaxing. Staff is friendly and helpful. Dining options are limited, especially for the kids. We stayed in a master suite with a kitchen, but the kitchen is not fully stocked (no pots or pans), and therefore we were unable to cook. Pool seating is limited. We tried to go to the pool on 3 separate ocasions, but no seating was avaialble.

Beautiful resort! Very clean and relaxing. Staff is friendly and helpful. Dining options are limited, especially for the kids. We stayed in a master suite with a kitchen, but the kitchen is not fully stocked (no pots or pans), and therefore we were unable to cook. Pool seating is limited. We tried to go to the pool on 3 separate ocasions, but no seating was avaialble.

10

charity

6 de ago. de 2025

·

Hospedou-se por 1 noite

We stayed one night for a birthday celebration. Rooms were clean and spacious, bed was comfortable. The customer service was excellent! Glass of wine and lavender washcloths upon arrival were a nice touch. Enjoyed both the winery and the restaurant on site. The pool was nice with ample umbrellas and towels. The gym was okay; plenty of equipment and free weights but no fan or a/c in the building which made the workout a bit uncomfortable but they did have towels and water available.

We stayed one night for a birthday celebration. Rooms were clean and spacious, bed was comfortable. The customer service was excellent! Glass of wine and lavender washcloths upon arrival were a nice touch. Enjoyed both the winery and the restaurant on site. The pool was nice with ample umbrellas and towels. The gym was okay; plenty of equipment and free weights but no fan or a/c in the building which made the workout a bit uncomfortable but they did have towels and water available.

10

Jose

20 de abr. de 2025

·

Hospedou-se por 2 noites

Property was beautiful well maintain, rooms were clean, spacious and great amenities. The staff was friendly ans helpful. They offer free shuttle to restaurant and wine tour. We were there's for 3 days and we can't wait to go back. My wife was very impressed.

Property was beautiful well maintain, rooms were clean, spacious and great amenities. The staff was friendly ans helpful. They offer free shuttle to restaurant and wine tour. We were there's for 3 days and we can't wait to go back. My wife was very impressed.

10

Mariamne Tzetzangari Valdes

1 de jun. de 2025

·

Hospedou-se por 3 noites

We had a great stay! The wine tour and tasting was incredible, will definitely go back!

We had a great stay! The wine tour and tasting was incredible, will definitely go back!

10

Evelyn

23 de jun. de 2025

·

Hospedou-se por 2 noites

The staff and facilities are great. I unfortunately did not get to enjoy the food. The roads on the property are dirt so expect some dust and try to avoid open toe shoes. Such a relaxing and comfortable stay.

The staff and facilities are great. I unfortunately did not get to enjoy the food. The roads on the property are dirt so expect some dust and try to avoid open toe shoes. Such a relaxing and comfortable stay.

10

Kevin

9 de jul. de 2023

·

Hospedou-se por 5 noites

They need to expand the pool deck area with many more lounge chairs. Only 4 lounge chairs available for the entire resort. Add more concrete and extend the pool deck all the way to the main road. The food and service were fantastic. Very safe and a beautiful centrally located resort for wine tasting and all the wonderful restaurants.

They need to expand the pool deck area with many more lounge chairs. Only 4 lounge chairs available for the entire resort. Add more concrete and extend the pool deck all the way to the main road. The food and service were fantastic. Very safe and a beautiful centrally located resort for wine tasting and all the wonderful restaurants.

10

Brenda

28 de jun. de 2024

·

Hospedou-se por 2 noites

Very beautiful, super friendly staff, the facilities are very clean. They transport you to your room and to the restaurants. Felt very safe. Will definitely return.

Very beautiful, super friendly staff, the facilities are very clean. They transport you to your room and to the restaurants. Felt very safe. Will definitely return.

8

Constantino

25 de nov. de 2024

·

Hospedou-se por 1 noite

Muy bien Pero hay que entender que son villas Ósea casa con 3 cuartos ! Las amenidades están caminando O Hay que tomar un carrito para que te lleven al restaurante

Muy bien Pero hay que entender que son villas Ósea casa con 3 cuartos ! Las amenidades están caminando O Hay que tomar un carrito para que te lleven al restaurante

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Limpeza

Muitas avaliações descrevem quartos limpos e jardins bem cuidados, mas problemas recorrentes incluem poeira das estradas não pavimentadas, odores ou problemas de esgoto nos banheiros, insetos ou teias de aranha e limpeza ou manutenção profunda irregular.

Avaliações dos hóspedes relacionadas

8

Lindoro

9 de ago. de 2025

·

Hospedou-se por 3 noites

La limpieza muy deficiente: había una uña en el piso y tuvimos que hablar en dos ocasiones para que limpiaran adecuadamente; dejaron un pad Desmaquillante que por error dejamos fuera del bote de basura, fue evidente que no limpiaban bien. No hay business center. Alejandra de recepción muy amable, educada y servicial, muy agradable hacer check in y check out con ella.

La limpieza muy deficiente: había una uña en el piso y tuvimos que hablar en dos ocasiones para que limpiaran adecuadamente; dejaron un pad Desmaquillante que por error dejamos fuera del bote de basura, fue evidente que no limpiaban bien. No hay business center. Alejandra de recepción muy amable, educada y servicial, muy agradable hacer check in y check out con ella.

2

Ana

13 de jul. de 2024

·

Hospedou-se por 1 noite

First off, if you want to be woken up early in the morning with tons of noise and loud workers, be my guest and stay here! Also, if you like to look at the ceiling in the middle of the night and worry about spiders crawling on your face, this is your place!

First off, if you want to be woken up early in the morning with tons of noise and loud workers, be my guest and stay here! Also, if you like to look at the ceiling in the middle of the night and worry about spiders crawling on your face, this is your place!

10

Walter

1 de dez. de 2025

·

Hospedou-se por 2 noites

First time at El Cielo, and we were so glad we decided to stay there. The service we received was top level. We have visited Valley de Guadalupe several times, but this is the first time we experience this level of excellence. The room is nicely decorated, well kept, and very clean. I definitely recommend this resort, and we look forward to staying there again.

First time at El Cielo, and we were so glad we decided to stay there. The service we received was top level. We have visited Valley de Guadalupe several times, but this is the first time we experience this level of excellence. The room is nicely decorated, well kept, and very clean. I definitely recommend this resort, and we look forward to staying there again.

2

Magali

15 de out. de 2025

·

Hospedou-se por 2 noites

Not Luxury at All – Total Waste of Money I booked this hotel through Expedia expecting a luxury experience, but it was anything but. The room was part of new construction, but the quality was shockingly poor — sloppy finishes, grout residue everywhere, and a generally unfinished feel. It looked like no one bothered to do a final clean after construction. The cleanliness was unacceptable. I found makeup residue on the vanity from a previous guest, dirty windows, and linens that didn’t seem fresh. Several surfaces were clearly not cleaned properly — definitely not the standard you'd expect from a “luxury” hotel. Service was just as disappointing. Despite visiting in low season with the hotel nearly empty, the management refused to accommodate a late checkout or room change. They blamed an “event,” but a staff member later admitted there was no such event happening. It felt dishonest and unprofessional. This hotel is all about appearances and false advertising. Definitely not worth the high price. I would not stay here again and strongly recommend others look elsewhere.

Not Luxury at All – Total Waste of Money I booked this hotel through Expedia expecting a luxury experience, but it was anything but. The room was part of new construction, but the quality was shockingly poor — sloppy finishes, grout residue everywhere, and a generally unfinished feel. It looked like no one bothered to do a final clean after construction. The cleanliness was unacceptable. I found makeup residue on the vanity from a previous guest, dirty windows, and linens that didn’t seem fresh. Several surfaces were clearly not cleaned properly — definitely not the standard you'd expect from a “luxury” hotel. Service was just as disappointing. Despite visiting in low season with the hotel nearly empty, the management refused to accommodate a late checkout or room change. They blamed an “event,” but a staff member later admitted there was no such event happening. It felt dishonest and unprofessional. This hotel is all about appearances and false advertising. Definitely not worth the high price. I would not stay here again and strongly recommend others look elsewhere.

6

Jose

25 de jul. de 2024

·

Hospedou-se por 1 noite

room had spiders webs on the ceiling floors were dirty

room had spiders webs on the ceiling floors were dirty

10

Thomas

11 de nov. de 2025

·

Hospedou-se por 2 noites

It was a beautiful setting and our rooms for the different family members for a wedding were very clean and roomy. Thank you Expedia & El Cielo for the bottle of wine left for us complimentary.

It was a beautiful setting and our rooms for the different family members for a wedding were very clean and roomy. Thank you Expedia & El Cielo for the bottle of wine left for us complimentary.

10

Martín

7 de nov. de 2025

·

Hospedou-se por 2 noites

La habitación muy limpia y el servicio excelente!! Un gran lugar para visitar.

La habitación muy limpia y el servicio excelente!! Un gran lugar para visitar.

10

Luis A.

10 de jun. de 2025

·

Hospedou-se por 3 noites

Realmente nos fue bien porque se disfruta mucho las instalaciones perooooo, revisen el olor a drenaje del baño porque esto es muy desagradable y aparte se llena de agua donde nos bañamos, todo es muy padre y agradable como para tener estos desagradables detalles, el resto fue excelente

Realmente nos fue bien porque se disfruta mucho las instalaciones perooooo, revisen el olor a drenaje del baño porque esto es muy desagradable y aparte se llena de agua donde nos bañamos, todo es muy padre y agradable como para tener estos desagradables detalles, el resto fue excelente

2

Ana

12 de jul. de 2024

·

Hospedou-se por 1 noite

First off, if you want to be woken up early in the morning with tons of noise and loud workers, be my guest and stay here! Also, if you like to look at the ceiling in the middle of the night and worry about spiders crawling on your face, this is your place! For over 500 dollars a night, this place screams haunted house vibes, a fun stay for the lovers of filth.

First off, if you want to be woken up early in the morning with tons of noise and loud workers, be my guest and stay here! Also, if you like to look at the ceiling in the middle of the night and worry about spiders crawling on your face, this is your place! For over 500 dollars a night, this place screams haunted house vibes, a fun stay for the lovers of filth.

8

Isabel

29 de dez. de 2024

·

Hospedou-se por 4 noites

Deberían de tener las habitaciones más limpias, mucho polvo en general, lámpara de comedor con telarañas, suitchs de encendidos de luces sucios, me toco limpiarlos; alfombras se veían sucias. Algunas partes del tapiz de la recámara no estoy segura si eran hongos pero se requiere cambio de papel tapiz o poner atención a los detalles. Siendo una Máster Suite, esperaba mejor atención en los detalles de limpieza y espacios limpios.

Deberían de tener las habitaciones más limpias, mucho polvo en general, lámpara de comedor con telarañas, suitchs de encendidos de luces sucios, me toco limpiarlos; alfombras se veían sucias. Algunas partes del tapiz de la recámara no estoy segura si eran hongos pero se requiere cambio de papel tapiz o poner atención a los detalles. Siendo una Máster Suite, esperaba mejor atención en los detalles de limpieza y espacios limpios.

Isso foi útil?

Resumo gerado por IA com base em avaliações recentes dos hóspedes

Quartos

Vilas e suítes espaçosas e modernas geralmente possuem varandas ou terraços com vista para o vinhedo ou lago, e são geralmente confortáveis. Alguns hóspedes relatam colchões macios ou irregulares, ruído ocasional de equipamentos ou funcionários que chegam cedo, e irregularidades na temperatura ou na água quente.

Avaliações dos hóspedes relacionadas

4

Alina Irma

14 de fev. de 2023

·

Hospedou-se por 2 noites

They need to get better heaters we were so cold Both nights stayed very uncomfortable and sos not accommodate us when we told Them it was very cold

They need to get better heaters we were so cold Both nights stayed very uncomfortable and sos not accommodate us when we told Them it was very cold

10

Marcos

14 de ago. de 2025

·

Hospedou-se por 1 noite

The property is beautifully well kept, if you’re looking for something more than just a place to stay this is it. The rooms are modern & very clean, with all the amenities you need. Outside they have pool or if a casual walk is your thing, you can walk around the property. They have two restaurants on the property, Latitude has nice views of mountains and vineyards if siting outside, unfortunately we didn’t have time to visit the other one. Their staff is very friendly and professional, upon check in they greet you with a glass of wine which is a nice touch. We order room service, both the chilaquiles and French toast was very good and fresh. I would definitely be coming back.

The property is beautifully well kept, if you’re looking for something more than just a place to stay this is it. The rooms are modern & very clean, with all the amenities you need. Outside they have pool or if a casual walk is your thing, you can walk around the property. They have two restaurants on the property, Latitude has nice views of mountains and vineyards if siting outside, unfortunately we didn’t have time to visit the other one. Their staff is very friendly and professional, upon check in they greet you with a glass of wine which is a nice touch. We order room service, both the chilaquiles and French toast was very good and fresh. I would definitely be coming back.

2

Francelia

8 de out. de 2023

·

Hospedou-se por 1 noite

Very disappointing stay at Cielo. Booked a junior suite and called before we arrived at 7:30pm to inquire about the pool and hot tub. Receptionist said pool closed at 8pm so we asked about the hot tub. Receptioinst said we had to upgrade for a private hot tub. Turned out the hot tub was a bathtub with jets. Doesn't make sense for a $280 price increase. What are they thinking. Too tired to argue so we let it go. Sofa bed was thin and incredibly uncomfortable. Not what you would expect from a luxury resort. Ended up removing the thin mattress and putting it on the floor. Luxury resort? Room was dirty with stains on the furniture, dusty floors and a hair tie left on the shower window sill. How well were the rooms cleaned? Service was mediocre at best. Receptioinst should have been transparent about the bathtub with jets and not having hot tub on the premises. Front desk clerk barely made eye contact during check out. Not the type of service one would expect from a luxury resort.

Very disappointing stay at Cielo. Booked a junior suite and called before we arrived at 7:30pm to inquire about the pool and hot tub. Receptionist said pool closed at 8pm so we asked about the hot tub. Receptioinst said we had to upgrade for a private hot tub. Turned out the hot tub was a bathtub with jets. Doesn't make sense for a $280 price increase. What are they thinking. Too tired to argue so we let it go. Sofa bed was thin and incredibly uncomfortable. Not what you would expect from a luxury resort. Ended up removing the thin mattress and putting it on the floor. Luxury resort? Room was dirty with stains on the furniture, dusty floors and a hair tie left on the shower window sill. How well were the rooms cleaned? Service was mediocre at best. Receptioinst should have been transparent about the bathtub with jets and not having hot tub on the premises. Front desk clerk barely made eye contact during check out. Not the type of service one would expect from a luxury resort.

10

Braulio

19 de jan. de 2025

·

Hospedou-se por 1 noite

Los baños de los cuartos extremadamente fríos

Los baños de los cuartos extremadamente fríos

10

charity

6 de ago. de 2025

·

Hospedou-se por 1 noite

We stayed one night for a birthday celebration. Rooms were clean and spacious, bed was comfortable. The customer service was excellent! Glass of wine and lavender washcloths upon arrival were a nice touch. Enjoyed both the winery and the restaurant on site. The pool was nice with ample umbrellas and towels. The gym was okay; plenty of equipment and free weights but no fan or a/c in the building which made the workout a bit uncomfortable but they did have towels and water available.

We stayed one night for a birthday celebration. Rooms were clean and spacious, bed was comfortable. The customer service was excellent! Glass of wine and lavender washcloths upon arrival were a nice touch. Enjoyed both the winery and the restaurant on site. The pool was nice with ample umbrellas and towels. The gym was okay; plenty of equipment and free weights but no fan or a/c in the building which made the workout a bit uncomfortable but they did have towels and water available.

6

Martha Leticia

13 de mai. de 2024

·

Hospedou-se por 3 noites

Las instalaciones son muy bonitas, las almohadas en la habitación no eran cómodas, demasiado blandas y se hacían bolas. Desayunamos en dos ocasiones en el restaurante y la comida se sirvió fría. El segundo día además, los frijoles estaban bastante malos lo q le hicimos saber al mesero.

Las instalaciones son muy bonitas, las almohadas en la habitación no eran cómodas, demasiado blandas y se hacían bolas. Desayunamos en dos ocasiones en el restaurante y la comida se sirvió fría. El segundo día además, los frijoles estaban bastante malos lo q le hicimos saber al mesero.

10

ricardo

18 de nov. de 2025

·

Hospedou-se por 3 noites

Habitaciones de excelente tamaño y vista espectacular

Habitaciones de excelente tamaño y vista espectacular

8

Cesar

30 de mar. de 2024

·

Hospedou-se por 3 noites

Very spacious room with great views

Very spacious room with great views

10

Victor

23 de abr. de 2025

·

Hospedou-se por 1 noite

Beautiful place. Noisy equipment outside that was vibrating all night. An AC compressor or something similar

Beautiful place. Noisy equipment outside that was vibrating all night. An AC compressor or something similar

8

Griselda Jenisse Paz

27 de fev. de 2024

·

Hospedou-se por 3 noites

The matresses weren't confortable, being too soft. The doors tend to vibrate everytime someone else in the other rooms opens o closes their doors. We actually thought somebody was entering our room in a pair of ocations.also it seems that the personal doesn't communicate with each other, I receive a call offering to clean my room when it was already cleaned. Some of the people in my group received cookies at the entrance, others had an upgrade in room category and my room didn't receive cookies nor water the first day...it was a little bit incoherent. The service in the restaurant and the transportation was great.

The matresses weren't confortable, being too soft. The doors tend to vibrate everytime someone else in the other rooms opens o closes their doors. We actually thought somebody was entering our room in a pair of ocations.also it seems that the personal doesn't communicate with each other, I receive a call offering to clean my room when it was already cleaned. Some of the people in my group received cookies at the entrance, others had an upgrade in room category and my room didn't receive cookies nor water the first day...it was a little bit incoherent. The service in the restaurant and the transportation was great.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Serviço

O serviço é amplamente elogiado como simpático, acolhedor e atencioso, com toques atenciosos e assistência prestativa. No entanto, várias avaliações mencionam serviço lento ou irregular no restaurante, rudeza ou falta de comunicação ocasionais e problemas com cobranças ou reembolsos.

Avaliações dos hóspedes relacionadas

10

Alfredo

16 de mai. de 2025

·

Hospedou-se por 2 noites

Excelent service

Excelent service

10

Lauro

22 de mar. de 2025

·

Hospedou-se por 1 noite

As soon as you go into the property, you are treated like a king amazing customer service. I will definitely return to this place.

As soon as you go into the property, you are treated like a king amazing customer service. I will definitely return to this place.

2

Magali

15 de out. de 2025

·

Hospedou-se por 2 noites

Not Luxury at All – Total Waste of Money I booked this hotel through Expedia expecting a luxury experience, but it was anything but. The room was part of new construction, but the quality was shockingly poor — sloppy finishes, grout residue everywhere, and a generally unfinished feel. It looked like no one bothered to do a final clean after construction. The cleanliness was unacceptable. I found makeup residue on the vanity from a previous guest, dirty windows, and linens that didn’t seem fresh. Several surfaces were clearly not cleaned properly — definitely not the standard you'd expect from a “luxury” hotel. Service was just as disappointing. Despite visiting in low season with the hotel nearly empty, the management refused to accommodate a late checkout or room change. They blamed an “event,” but a staff member later admitted there was no such event happening. It felt dishonest and unprofessional. This hotel is all about appearances and false advertising. Definitely not worth the high price. I would not stay here again and strongly recommend others look elsewhere.

Not Luxury at All – Total Waste of Money I booked this hotel through Expedia expecting a luxury experience, but it was anything but. The room was part of new construction, but the quality was shockingly poor — sloppy finishes, grout residue everywhere, and a generally unfinished feel. It looked like no one bothered to do a final clean after construction. The cleanliness was unacceptable. I found makeup residue on the vanity from a previous guest, dirty windows, and linens that didn’t seem fresh. Several surfaces were clearly not cleaned properly — definitely not the standard you'd expect from a “luxury” hotel. Service was just as disappointing. Despite visiting in low season with the hotel nearly empty, the management refused to accommodate a late checkout or room change. They blamed an “event,” but a staff member later admitted there was no such event happening. It felt dishonest and unprofessional. This hotel is all about appearances and false advertising. Definitely not worth the high price. I would not stay here again and strongly recommend others look elsewhere.

8

Teresa

25 de mai. de 2023

·

Hospedou-se por 4 noites

Property was great! Service unfortunately lacks organization. Transportation representative lacks professionalism, was rude and didn't take responsibility when he overcharged us, and in fact still owes a refund. We were also overcharged at the restaurant, therefore lack of communication within hotel. Highly recommend staff be trained on how NOT to be rude to guests. We traveled very far to be treated disrespectful.

Property was great! Service unfortunately lacks organization. Transportation representative lacks professionalism, was rude and didn't take responsibility when he overcharged us, and in fact still owes a refund. We were also overcharged at the restaurant, therefore lack of communication within hotel. Highly recommend staff be trained on how NOT to be rude to guests. We traveled very far to be treated disrespectful.

10

LUZ

20 de jul. de 2025

·

Hospedou-se por 2 noites

Exceptional experience! The resort’s ground were beautiful. The staff was friendly and welcoming.

Exceptional experience! The resort’s ground were beautiful. The staff was friendly and welcoming.

6

Fanny

28 de dez. de 2023

·

Hospedou-se por 2 noites

Property is beautiful. Service at the restaurant was not good.

Property is beautiful. Service at the restaurant was not good.

10

Jose

20 de abr. de 2025

·

Hospedou-se por 2 noites

Property was beautiful well maintain, rooms were clean, spacious and great amenities. The staff was friendly ans helpful. They offer free shuttle to restaurant and wine tour. We were there's for 3 days and we can't wait to go back. My wife was very impressed.

Property was beautiful well maintain, rooms were clean, spacious and great amenities. The staff was friendly ans helpful. They offer free shuttle to restaurant and wine tour. We were there's for 3 days and we can't wait to go back. My wife was very impressed.

10

Alex

8 de nov. de 2025

·

Hospedou-se por 2 noites

Padrísimo todo. Alex de recepción fue muy amable, nos dio miles de recomendaciones y un upgrade. El hotel está perfecto y precioso. Regresaría 100%

Padrísimo todo. Alex de recepción fue muy amable, nos dio miles de recomendaciones y un upgrade. El hotel está perfecto y precioso. Regresaría 100%

10

Juan

30 de nov. de 2025

·

Hospedou-se por 2 noites

Staff are very friendly and helpful.

Staff are very friendly and helpful.

2

Mauricio

26 de mai. de 2025

·

Hospedou-se por 4 noites

TERRIBLE EXPERIENCE ! The hotel mistakenly charged to my credit card the rooms of two other couples that where in my same party. Since march, I have been trying to get the refund of usd 1,600 to my credit card and they just don't do it. I wouldn't recommend the hotel. Staff is under qualified.

TERRIBLE EXPERIENCE ! The hotel mistakenly charged to my credit card the rooms of two other couples that where in my same party. Since march, I have been trying to get the refund of usd 1,600 to my credit card and they just don't do it. I wouldn't recommend the hotel. Staff is under qualified.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Localização

Situado no Valle de Guadalupe, o resort oferece um ambiente tranquilo e cênico e um ambiente seguro, sendo considerado conveniente para explorar vinícolas e restaurantes próximos por muitos. As estradas internas e externas não pavimentadas adicionam poeira e as distâncias exigem transporte ou caminhada.

Avaliações dos hóspedes relacionadas

10

Jahayra

27 de mai. de 2025

·

Hospedou-se por 1 noite

Very beautiful resort. Quiet and peaceful. It is also very safe. They have guards at the gate checking who enters and leave. Great resort.

Very beautiful resort. Quiet and peaceful. It is also very safe. They have guards at the gate checking who enters and leave. Great resort.

10

Jesus

14 de jan. de 2024

·

Hospedou-se por 1 noite

Great installations, the room was excellent. The personal friendly. Need work on the street.

Great installations, the room was excellent. The personal friendly. Need work on the street.

10

Denny

23 de abr. de 2023

·

Hospedou-se por 2 noites

Awesome place, conveniently located, beautiful views, and great staff.

Awesome place, conveniently located, beautiful views, and great staff.

10

PATRICK

19 de dez. de 2023

·

Hospedou-se por 2 noites

Beautiful resort located very centrally in the valle.

Beautiful resort located very centrally in the valle.

10

Ailyn

13 de ago. de 2025

·

Hospedou-se por 2 noites

Perfect location

Perfect location

10

Jose Luis

7 de set. de 2025

·

Hospedou-se por 5 noites

La propiedad es muy bonita, mucha naturaleza. Muy privado, tranquilo y seguro

La propiedad es muy bonita, mucha naturaleza. Muy privado, tranquilo y seguro

10

Nvart

29 de set. de 2025

·

Hospedou-se por 3 noites

Beautiful resort, very relaxing with breath taking vineyard and lake views.

Beautiful resort, very relaxing with breath taking vineyard and lake views.

10

Evelyn

23 de jun. de 2025

·

Hospedou-se por 2 noites

The staff and facilities are great. I unfortunately did not get to enjoy the food. The roads on the property are dirt so expect some dust and try to avoid open toe shoes. Such a relaxing and comfortable stay.

The staff and facilities are great. I unfortunately did not get to enjoy the food. The roads on the property are dirt so expect some dust and try to avoid open toe shoes. Such a relaxing and comfortable stay.

10

Adriana Paola

25 de fev. de 2025

·

Hospedou-se por 2 noites

Lugar muy tranquilo para ir a descansar y desconectarse

Lugar muy tranquilo para ir a descansar y desconectarse

10

David

1 de mai. de 2024

·

Hospedou-se por 2 noites

Streets outside the property are not maintained well.

Streets outside the property are not maintained well.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

Jantar

Muitos hóspedes apreciaram o café da manhã e os restaurantes no local, bem como os vinhos e as degustações. Outros relatam serviço lento ou irregular, variedade limitada ou pratos médios, cobranças indevidas ocasionais e preços que parecem altos.

Avaliações dos hóspedes relacionadas

10

Brenda c De

28 de abr. de 2025

·

Hospedou-se por 1 noite

Beautiful Villas with a espectacular views. Breakfast at Polaris restaurant was delicious

Beautiful Villas with a espectacular views. Breakfast at Polaris restaurant was delicious

10

ROMAN

16 de nov. de 2023

·

Hospedou-se por 3 noites

Fascinante entorno el del hotel. La atencion del personal es muy buena. Se respira seguridad y buen trato. El desayuno espectacular.

Fascinante entorno el del hotel. La atencion del personal es muy buena. Se respira seguridad y buen trato. El desayuno espectacular.

10

GERARDO AMADO

21 de ago. de 2025

·

Hospedou-se por 2 noites

Las villas increíbles! Pero no la comida ni el desayuno nos gustó. Falta más capacitación al personal de restaurantes.

Las villas increíbles! Pero no la comida ni el desayuno nos gustó. Falta más capacitación al personal de restaurantes.

8

Jorge

4 de mar. de 2025

·

Hospedou-se por 2 noites

This property is great for families or couples. However, there’s a lot of dust because the street is all ground. The main restaurant takes too long to serve, and the staff forgets to bring what we request. Overall, they take too much time. Gym needs an upgrade super small and Some of the machines don’t work well. I’m very disappointed with the Gym and the top restaurant service for taking to long.

This property is great for families or couples. However, there’s a lot of dust because the street is all ground. The main restaurant takes too long to serve, and the staff forgets to bring what we request. Overall, they take too much time. Gym needs an upgrade super small and Some of the machines don’t work well. I’m very disappointed with the Gym and the top restaurant service for taking to long.

10

Maria Clara

3 de jun. de 2025

·

Hospedou-se por 1 noite

That’s an awesome hotel. The wines are amazing, also the breakfast too! I really recommend

That’s an awesome hotel. The wines are amazing, also the breakfast too! I really recommend

6

Martha Leticia

13 de mai. de 2024

·

Hospedou-se por 3 noites

Las instalaciones son muy bonitas, las almohadas en la habitación no eran cómodas, demasiado blandas y se hacían bolas. Desayunamos en dos ocasiones en el restaurante y la comida se sirvió fría. El segundo día además, los frijoles estaban bastante malos lo q le hicimos saber al mesero.

Las instalaciones son muy bonitas, las almohadas en la habitación no eran cómodas, demasiado blandas y se hacían bolas. Desayunamos en dos ocasiones en el restaurante y la comida se sirvió fría. El segundo día además, los frijoles estaban bastante malos lo q le hicimos saber al mesero.

8

Dov

20 de jun. de 2025

·

Hospedou-se por 2 noites

Great property, very beautiful and safe. The food is not great in either restaurant and they need better transportation from main lobby to rooms.

Great property, very beautiful and safe. The food is not great in either restaurant and they need better transportation from main lobby to rooms.

10

Mariamne Tzetzangari Valdes

1 de jun. de 2025

·

Hospedou-se por 3 noites

We had a great stay! The wine tour and tasting was incredible, will definitely go back!

We had a great stay! The wine tour and tasting was incredible, will definitely go back!

10

Rachel

5 de fev. de 2024

·

Hospedou-se por 2 noites

An absolutely beautiful property - gorgeous, modern, well-appointed charming and quiet. The service was excellent, and there were many nice touches. Highly recommend this for a luxurious stay in the Valle.

An absolutely beautiful property - gorgeous, modern, well-appointed charming and quiet. The service was excellent, and there were many nice touches. Highly recommend this for a luxurious stay in the Valle.

10

Edith

21 de ago. de 2025

·

Hospedou-se por 4 noites

El hotel está muy bonito, el desayuno buffette deja mucho que desear.

El hotel está muy bonito, el desayuno buffette deja mucho que desear.

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Resumo gerado por IA com base em avaliações recentes dos hóspedes

10

Raul Soto Torres

18 de ago. de 2024

·

Hospedou-se por 3 noites

Excelente

Excelente

10

pedro m

14 de ago. de 2023

·

Hospedou-se por 3 noites

Todo excelente!

Todo excelente!

10

HANSEL ULISES

14 de fev. de 2022

·

Hospedou-se por 2 noites

Excelente

Excelente

10

Ilse

há 3 semanas

·

Hospedou-se por 3 noites

Excellent service and beautiful place, the restaurant staff was an absolute gem also. Too great care of us. The wines at the taste rooms were delicious. If I ever had the desire to come back to Valle I would stay here no doubt but I have no desire to return with the messed up roads leading to this beautiful hotel.

Excellent service and beautiful place, the restaurant staff was an absolute gem also. Too great care of us. The wines at the taste rooms were delicious. If I ever had the desire to come back to Valle I would stay here no doubt but I have no desire to return with the messed up roads leading to this beautiful hotel.

8

Maria

13 de ago. de 2026

·

Hospedou-se por 3 noites

My stay was disappointing due to the service at the front desk. I did not feel welcomed, as the receptionist seemed stressed and preoccupied. It was an exceptionally hot day, yet no refreshments were offered upon arrival. While waiting for my sister’s reservation to be processed, I casually mentioned wanting some wine; the receptionist asked a colleague to pour some, but the service felt indifferent and lacked any hospitality. Furthermore, we were disappointed to find that there was no decaf coffee, herbal tea, or any caffeine-free beverage options available for guests. The next morning there was no coffee in capsules to make, instead there was a pot of coffee and it was cold and there were no options of cream. I'm lactose intolerant. The sofa bed was not put together when we requested it before we went out for the day. It's an expense hotel and need to put more attention to details. Latitude 32 service was super slow and had cold coffee. Room service at the pool it took 1hr for nachos. there were only two parties at the pool.

My stay was disappointing due to the service at the front desk. I did not feel welcomed, as the receptionist seemed stressed and preoccupied. It was an exceptionally hot day, yet no refreshments were offered upon arrival. While waiting for my sister’s reservation to be processed, I casually mentioned wanting some wine; the receptionist asked a colleague to pour some, but the service felt indifferent and lacked any hospitality. Furthermore, we were disappointed to find that there was no decaf coffee, herbal tea, or any caffeine-free beverage options available for guests. The next morning there was no coffee in capsules to make, instead there was a pot of coffee and it was cold and there were no options of cream. I'm lactose intolerant. The sofa bed was not put together when we requested it before we went out for the day. It's an expense hotel and need to put more attention to details. Latitude 32 service was super slow and had cold coffee. Room service at the pool it took 1hr for nachos. there were only two parties at the pool.

Políticas da propriedade

Instruções de check-in

Tudo o que você precisa saber para um check-in tranquilo.

Check-in

Checkout

De 15:00 a 18:00

Antes de 12:00

Informações importantes

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que você pode solicitar.

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As respostas instantâneas de IA são baseadas em informações do hotel

Preços para próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $380	16 $339	17 $352	18 $391	19
20 $348	21 $338	22 $339	23 $341	24 $339	25 $407	26
27 $349	28 $345	29 $342	30 $341

outubro 2026

Mais barato

Mais caro

Preço médio por noite entre as ofertas, com impostos e taxas.

Preços em USD para 2 hóspedes, atualizados diariamente.

A recepção abre todos os dias, entre 15h e meia-noite. Esta propriedade não realiza check-in após o horário comercial. A recepção tem um horário de funcionamento limitado. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.

O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.

Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
Esta propriedade aceita cartões de crédito e dinheiro.
Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio
Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado

A piscina sazonal abre entre março e outubro.
Acesso à piscina permitido entre 8h e 20h.
Até 2 crianças de até 11 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes.
Somente hóspedes registrados podem ter acesso aos quartos.
Há trabalhos de construção em um prédio vizinho, podendo causar barulho.
Há possibilidade de check-in sem contato e check-out sem contato.

Taxa de café da manhã feito na hora: entre USD 20 e USD 40 para adultos, e entre USD 10 e USD 20 para crianças
Taxa para animais de estimação: USD 75 por animal, por dia
Animais de serviço são isentos de taxas
Será cobrada uma taxa para o check-out tardio

A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.