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El Cielo Resort

308 US$

/natt

Snitt för september

El Cielo Resort - Image 1

El Cielo Resort - Rum

El Cielo Resort - Rum

El Cielo Resort - Utsikt från rummet

El Cielo Resort - Reception

Välj datum för att se priser och tillgänglighet.

308 US$

/natt

Snitt för september

Genomsnittliga priser per månad

På El Cielo Resort är priset per natt i genomsnitt 220 US$ under den billigaste månaden (januari) och 324 US$ under den dyraste månaden (maj), baserat på de senaste 12 månaderna.

Genomsnittligt pris per natt på El Cielo Resort efter månad, senaste 12 månaderna (USD)
Månad	Genomsnittligt pris
januari	220 US$
februari	237 US$
mars	265 US$
april	293 US$
maj	324 US$
juni	280 US$
juli	268 US$
augusti	320 US$
september	308 US$
oktober	307 US$
november	252 US$
december	232 US$

Dyrast: maj (ca 324 US$)

Billigast: januari (ca 220 US$)

Om detta boende

Du får tillgång till anslutande vingård, utomhuspool och fitnesscenter. Boendet har även conciergetjänster, bröllopstjänster och ett picknickområde.

Parkering
Flygplatstransfer
Restaurang
Pool
Rumservice
Parkeringsservice

Läge

Carretera Guadalupe- El Tigre, K.M 7.5 P 118, Valle de Guadalupe, Baja California, Valle de Guadalupe, Baja California, Mexiko

Vinos Bibayoff (1.2 miles)

Las Nubes vingård (1.9 miles)

Ejido El Porvenir-parken (2 miles)

Vår Fru av Guadalupe kapell (2.1 miles)

Vena Cava vingård (2.4 miles)

Adobe Guadalupe vingård (2.8 miles)

Mer platsinformation

Rumsalternativ

10

Juniorsvit - 2 queensize-sängar

Information om rummet

2 Stora Dubbelsängar

Sovplats 4

473 ft²

Balkong eller terrass

Luftkonditionering

Uppvärmning

Separat vardagsrum

12

Juniorsvit - 1 kingsize-säng med bäddsoffa

Information om rummet

1 Extra Stor Dubbelsäng

och

1 Bäddsoffa

Sovplats 4

479 ft²

Balkong eller terrass

Luftkonditionering

Uppvärmning

Separat vardagsrum

24

Master Suite

Information om rummet

1 Extra Stor Dubbelsäng

och

1 Bäddsoffa

Sovplats 4

1052 ft²

Balkong eller terrass

Separat matplats

Luftkonditionering

Uppvärmning

Kök

Privat bubbelbadkar

Eldstad

24

Residence

Information om rummet

2 Extra Stora Dubbelsängar

,

2 Dubbelsängar

,

2 Bäddsoffor

och

1 Bäddsoffa

Sovplats 4

2669 ft²

Balkong eller terrass

Separat matplats

Luftkonditionering

Uppvärmning

Kök

Privat bubbelbadkar

Eldstad

Gästrecensioner

8.9

Fantastiskt

Baserat på 1 004 verifierade recensioner

Vad gäster tycker

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

På El Cielo Resort lyfter resenärer konsekvent fram den vackra vingårdsmiljön, rymliga moderna villor och särskilt vänlig och uppmärksam personal, samtidigt som de noterar vissa avvägningar som dammiga grusvägar, ett utspritt läge och ibland ojämna underhålls- eller serviceinsatser.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

Vad gäster tycker

På El Cielo Resort lyfter resenärer konsekvent fram den vackra vingårdsmiljön, rymliga moderna villor och särskilt vänlig och uppmärksam personal, samtidigt som de noterar vissa avvägningar som dammiga grusvägar, ett utspritt läge och ibland ojämna underhålls- eller serviceinsatser.

Många uppskattar känslan av säkerhet och vinodlingsupplevelserna på plats, inklusive provningar och turer. Renligheten lovordas ofta, även om flera recensioner nämner lukt från avlopp, damm från oasfalterade vägar, insekter och varierande städning eller underhåll. Faciliteterna får blandade omdömen: poolområdet och sittplatserna känns begränsade och gymmet är litet och varmt; maten varierar från mycket bra till långsam eller genomsnittlig, och vissa tyckte att priserna och avgifterna var höga. Förvänta dig en avkopplande bas i dalen med bekväma, rymliga rum.

Faciliteter

Renlighet

Rum

Service

Läge

Måltider

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Faciliteter

Vinodlingen på plats, en pool, interna skyttlar och välskötta områden sticker ut. Flera gäster noterar att poolområdet och sittplatserna är begränsade, att gymmet är litet och varmt med viss utrustningsproblem, och att grusvägar skapar damm och längre promenader eller resor.

Relaterade gästrecensioner

10

Susana

20 juli 2025

·

Stannade 2 nätter

El área de la alberca muy choco para lo grande del hotel, hace falta una alberca grande, jacuzzii, área de juegos para niños ya que vi muchas familias

El área de la alberca muy choco para lo grande del hotel, hace falta una alberca grande, jacuzzii, área de juegos para niños ya que vi muchas familias

8

Jorge

4 mars 2025

·

Stannade 2 nätter

This property is great for families or couples. However, there’s a lot of dust because the street is all ground. The main restaurant takes too long to serve, and the staff forgets to bring what we request. Overall, they take too much time. Gym needs an upgrade super small and Some of the machines don’t work well. I’m very disappointed with the Gym and the top restaurant service for taking to long.

This property is great for families or couples. However, there’s a lot of dust because the street is all ground. The main restaurant takes too long to serve, and the staff forgets to bring what we request. Overall, they take too much time. Gym needs an upgrade super small and Some of the machines don’t work well. I’m very disappointed with the Gym and the top restaurant service for taking to long.

8

Angelica

5 juli 2023

·

Stannade 3 nätter

Beautiful resort! Very clean and relaxing. Staff is friendly and helpful. Dining options are limited, especially for the kids. We stayed in a master suite with a kitchen, but the kitchen is not fully stocked (no pots or pans), and therefore we were unable to cook. Pool seating is limited. We tried to go to the pool on 3 separate ocasions, but no seating was avaialble.

Beautiful resort! Very clean and relaxing. Staff is friendly and helpful. Dining options are limited, especially for the kids. We stayed in a master suite with a kitchen, but the kitchen is not fully stocked (no pots or pans), and therefore we were unable to cook. Pool seating is limited. We tried to go to the pool on 3 separate ocasions, but no seating was avaialble.

10

charity

6 aug. 2025

·

Stannade 1 natt

We stayed one night for a birthday celebration. Rooms were clean and spacious, bed was comfortable. The customer service was excellent! Glass of wine and lavender washcloths upon arrival were a nice touch. Enjoyed both the winery and the restaurant on site. The pool was nice with ample umbrellas and towels. The gym was okay; plenty of equipment and free weights but no fan or a/c in the building which made the workout a bit uncomfortable but they did have towels and water available.

We stayed one night for a birthday celebration. Rooms were clean and spacious, bed was comfortable. The customer service was excellent! Glass of wine and lavender washcloths upon arrival were a nice touch. Enjoyed both the winery and the restaurant on site. The pool was nice with ample umbrellas and towels. The gym was okay; plenty of equipment and free weights but no fan or a/c in the building which made the workout a bit uncomfortable but they did have towels and water available.

10

Jose

20 apr. 2025

·

Stannade 2 nätter

Property was beautiful well maintain, rooms were clean, spacious and great amenities. The staff was friendly ans helpful. They offer free shuttle to restaurant and wine tour. We were there's for 3 days and we can't wait to go back. My wife was very impressed.

Property was beautiful well maintain, rooms were clean, spacious and great amenities. The staff was friendly ans helpful. They offer free shuttle to restaurant and wine tour. We were there's for 3 days and we can't wait to go back. My wife was very impressed.

10

Mariamne Tzetzangari Valdes

1 juni 2025

·

Stannade 3 nätter

We had a great stay! The wine tour and tasting was incredible, will definitely go back!

We had a great stay! The wine tour and tasting was incredible, will definitely go back!

10

Evelyn

23 juni 2025

·

Stannade 2 nätter

The staff and facilities are great. I unfortunately did not get to enjoy the food. The roads on the property are dirt so expect some dust and try to avoid open toe shoes. Such a relaxing and comfortable stay.

The staff and facilities are great. I unfortunately did not get to enjoy the food. The roads on the property are dirt so expect some dust and try to avoid open toe shoes. Such a relaxing and comfortable stay.

10

Kevin

9 juli 2023

·

Stannade 5 nätter

They need to expand the pool deck area with many more lounge chairs. Only 4 lounge chairs available for the entire resort. Add more concrete and extend the pool deck all the way to the main road. The food and service were fantastic. Very safe and a beautiful centrally located resort for wine tasting and all the wonderful restaurants.

They need to expand the pool deck area with many more lounge chairs. Only 4 lounge chairs available for the entire resort. Add more concrete and extend the pool deck all the way to the main road. The food and service were fantastic. Very safe and a beautiful centrally located resort for wine tasting and all the wonderful restaurants.

10

Brenda

28 juni 2024

·

Stannade 2 nätter

Very beautiful, super friendly staff, the facilities are very clean. They transport you to your room and to the restaurants. Felt very safe. Will definitely return.

Very beautiful, super friendly staff, the facilities are very clean. They transport you to your room and to the restaurants. Felt very safe. Will definitely return.

8

Constantino

25 nov. 2024

·

Stannade 1 natt

Muy bien Pero hay que entender que son villas Ósea casa con 3 cuartos ! Las amenidades están caminando O Hay que tomar un carrito para que te lleven al restaurante

Muy bien Pero hay que entender que son villas Ósea casa con 3 cuartos ! Las amenidades están caminando O Hay que tomar un carrito para que te lleven al restaurante

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Renlighet

Många recensioner beskriver rena rum och välskötta områden, men återkommande problem inkluderar damm från oasfalterade vägar, lukt eller problem med avlopp i badrummet, insekter eller spindelväv samt ojämn djuprengöring eller underhåll.

Relaterade gästrecensioner

8

Lindoro

9 aug. 2025

·

Stannade 3 nätter

La limpieza muy deficiente: había una uña en el piso y tuvimos que hablar en dos ocasiones para que limpiaran adecuadamente; dejaron un pad Desmaquillante que por error dejamos fuera del bote de basura, fue evidente que no limpiaban bien. No hay business center. Alejandra de recepción muy amable, educada y servicial, muy agradable hacer check in y check out con ella.

La limpieza muy deficiente: había una uña en el piso y tuvimos que hablar en dos ocasiones para que limpiaran adecuadamente; dejaron un pad Desmaquillante que por error dejamos fuera del bote de basura, fue evidente que no limpiaban bien. No hay business center. Alejandra de recepción muy amable, educada y servicial, muy agradable hacer check in y check out con ella.

2

Ana

13 juli 2024

·

Stannade 1 natt

First off, if you want to be woken up early in the morning with tons of noise and loud workers, be my guest and stay here! Also, if you like to look at the ceiling in the middle of the night and worry about spiders crawling on your face, this is your place!

First off, if you want to be woken up early in the morning with tons of noise and loud workers, be my guest and stay here! Also, if you like to look at the ceiling in the middle of the night and worry about spiders crawling on your face, this is your place!

10

Walter

1 dec. 2025

·

Stannade 2 nätter

First time at El Cielo, and we were so glad we decided to stay there. The service we received was top level. We have visited Valley de Guadalupe several times, but this is the first time we experience this level of excellence. The room is nicely decorated, well kept, and very clean. I definitely recommend this resort, and we look forward to staying there again.

First time at El Cielo, and we were so glad we decided to stay there. The service we received was top level. We have visited Valley de Guadalupe several times, but this is the first time we experience this level of excellence. The room is nicely decorated, well kept, and very clean. I definitely recommend this resort, and we look forward to staying there again.

2

Magali

15 okt. 2025

·

Stannade 2 nätter

Not Luxury at All – Total Waste of Money I booked this hotel through Expedia expecting a luxury experience, but it was anything but. The room was part of new construction, but the quality was shockingly poor — sloppy finishes, grout residue everywhere, and a generally unfinished feel. It looked like no one bothered to do a final clean after construction. The cleanliness was unacceptable. I found makeup residue on the vanity from a previous guest, dirty windows, and linens that didn’t seem fresh. Several surfaces were clearly not cleaned properly — definitely not the standard you'd expect from a “luxury” hotel. Service was just as disappointing. Despite visiting in low season with the hotel nearly empty, the management refused to accommodate a late checkout or room change. They blamed an “event,” but a staff member later admitted there was no such event happening. It felt dishonest and unprofessional. This hotel is all about appearances and false advertising. Definitely not worth the high price. I would not stay here again and strongly recommend others look elsewhere.

Not Luxury at All – Total Waste of Money I booked this hotel through Expedia expecting a luxury experience, but it was anything but. The room was part of new construction, but the quality was shockingly poor — sloppy finishes, grout residue everywhere, and a generally unfinished feel. It looked like no one bothered to do a final clean after construction. The cleanliness was unacceptable. I found makeup residue on the vanity from a previous guest, dirty windows, and linens that didn’t seem fresh. Several surfaces were clearly not cleaned properly — definitely not the standard you'd expect from a “luxury” hotel. Service was just as disappointing. Despite visiting in low season with the hotel nearly empty, the management refused to accommodate a late checkout or room change. They blamed an “event,” but a staff member later admitted there was no such event happening. It felt dishonest and unprofessional. This hotel is all about appearances and false advertising. Definitely not worth the high price. I would not stay here again and strongly recommend others look elsewhere.

6

Jose

25 juli 2024

·

Stannade 1 natt

room had spiders webs on the ceiling floors were dirty

room had spiders webs on the ceiling floors were dirty

10

Thomas

11 nov. 2025

·

Stannade 2 nätter

It was a beautiful setting and our rooms for the different family members for a wedding were very clean and roomy. Thank you Expedia & El Cielo for the bottle of wine left for us complimentary.

It was a beautiful setting and our rooms for the different family members for a wedding were very clean and roomy. Thank you Expedia & El Cielo for the bottle of wine left for us complimentary.

10

Martín

7 nov. 2025

·

Stannade 2 nätter

La habitación muy limpia y el servicio excelente!! Un gran lugar para visitar.

La habitación muy limpia y el servicio excelente!! Un gran lugar para visitar.

10

Luis A.

10 juni 2025

·

Stannade 3 nätter

Realmente nos fue bien porque se disfruta mucho las instalaciones perooooo, revisen el olor a drenaje del baño porque esto es muy desagradable y aparte se llena de agua donde nos bañamos, todo es muy padre y agradable como para tener estos desagradables detalles, el resto fue excelente

Realmente nos fue bien porque se disfruta mucho las instalaciones perooooo, revisen el olor a drenaje del baño porque esto es muy desagradable y aparte se llena de agua donde nos bañamos, todo es muy padre y agradable como para tener estos desagradables detalles, el resto fue excelente

2

Ana

12 juli 2024

·

Stannade 1 natt

First off, if you want to be woken up early in the morning with tons of noise and loud workers, be my guest and stay here! Also, if you like to look at the ceiling in the middle of the night and worry about spiders crawling on your face, this is your place! For over 500 dollars a night, this place screams haunted house vibes, a fun stay for the lovers of filth.

First off, if you want to be woken up early in the morning with tons of noise and loud workers, be my guest and stay here! Also, if you like to look at the ceiling in the middle of the night and worry about spiders crawling on your face, this is your place! For over 500 dollars a night, this place screams haunted house vibes, a fun stay for the lovers of filth.

8

Isabel

29 dec. 2024

·

Stannade 4 nätter

Deberían de tener las habitaciones más limpias, mucho polvo en general, lámpara de comedor con telarañas, suitchs de encendidos de luces sucios, me toco limpiarlos; alfombras se veían sucias. Algunas partes del tapiz de la recámara no estoy segura si eran hongos pero se requiere cambio de papel tapiz o poner atención a los detalles. Siendo una Máster Suite, esperaba mejor atención en los detalles de limpieza y espacios limpios.

Deberían de tener las habitaciones más limpias, mucho polvo en general, lámpara de comedor con telarañas, suitchs de encendidos de luces sucios, me toco limpiarlos; alfombras se veían sucias. Algunas partes del tapiz de la recámara no estoy segura si eran hongos pero se requiere cambio de papel tapiz o poner atención a los detalles. Siendo una Máster Suite, esperaba mejor atención en los detalles de limpieza y espacios limpios.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Rum

Rymliga, moderna villor och sviter har ofta balkonger eller terrasser med utsikt över vingårdar eller sjöar och är generellt bekväma. Vissa gäster rapporterar mjuk eller ojämn sängklädsel, ibland buller från utrustning eller tidiga arbetare samt oregelbundenheter i temperatur eller varmvatten.

Relaterade gästrecensioner

4

Alina Irma

14 feb. 2023

·

Stannade 2 nätter

They need to get better heaters we were so cold Both nights stayed very uncomfortable and sos not accommodate us when we told Them it was very cold

They need to get better heaters we were so cold Both nights stayed very uncomfortable and sos not accommodate us when we told Them it was very cold

10

Marcos

14 aug. 2025

·

Stannade 1 natt

The property is beautifully well kept, if you’re looking for something more than just a place to stay this is it. The rooms are modern & very clean, with all the amenities you need. Outside they have pool or if a casual walk is your thing, you can walk around the property. They have two restaurants on the property, Latitude has nice views of mountains and vineyards if siting outside, unfortunately we didn’t have time to visit the other one. Their staff is very friendly and professional, upon check in they greet you with a glass of wine which is a nice touch. We order room service, both the chilaquiles and French toast was very good and fresh. I would definitely be coming back.

The property is beautifully well kept, if you’re looking for something more than just a place to stay this is it. The rooms are modern & very clean, with all the amenities you need. Outside they have pool or if a casual walk is your thing, you can walk around the property. They have two restaurants on the property, Latitude has nice views of mountains and vineyards if siting outside, unfortunately we didn’t have time to visit the other one. Their staff is very friendly and professional, upon check in they greet you with a glass of wine which is a nice touch. We order room service, both the chilaquiles and French toast was very good and fresh. I would definitely be coming back.

2

Francelia

8 okt. 2023

·

Stannade 1 natt

Very disappointing stay at Cielo. Booked a junior suite and called before we arrived at 7:30pm to inquire about the pool and hot tub. Receptionist said pool closed at 8pm so we asked about the hot tub. Receptioinst said we had to upgrade for a private hot tub. Turned out the hot tub was a bathtub with jets. Doesn't make sense for a $280 price increase. What are they thinking. Too tired to argue so we let it go. Sofa bed was thin and incredibly uncomfortable. Not what you would expect from a luxury resort. Ended up removing the thin mattress and putting it on the floor. Luxury resort? Room was dirty with stains on the furniture, dusty floors and a hair tie left on the shower window sill. How well were the rooms cleaned? Service was mediocre at best. Receptioinst should have been transparent about the bathtub with jets and not having hot tub on the premises. Front desk clerk barely made eye contact during check out. Not the type of service one would expect from a luxury resort.

Very disappointing stay at Cielo. Booked a junior suite and called before we arrived at 7:30pm to inquire about the pool and hot tub. Receptionist said pool closed at 8pm so we asked about the hot tub. Receptioinst said we had to upgrade for a private hot tub. Turned out the hot tub was a bathtub with jets. Doesn't make sense for a $280 price increase. What are they thinking. Too tired to argue so we let it go. Sofa bed was thin and incredibly uncomfortable. Not what you would expect from a luxury resort. Ended up removing the thin mattress and putting it on the floor. Luxury resort? Room was dirty with stains on the furniture, dusty floors and a hair tie left on the shower window sill. How well were the rooms cleaned? Service was mediocre at best. Receptioinst should have been transparent about the bathtub with jets and not having hot tub on the premises. Front desk clerk barely made eye contact during check out. Not the type of service one would expect from a luxury resort.

10

Braulio

19 jan. 2025

·

Stannade 1 natt

Los baños de los cuartos extremadamente fríos

Los baños de los cuartos extremadamente fríos

10

charity

6 aug. 2025

·

Stannade 1 natt

We stayed one night for a birthday celebration. Rooms were clean and spacious, bed was comfortable. The customer service was excellent! Glass of wine and lavender washcloths upon arrival were a nice touch. Enjoyed both the winery and the restaurant on site. The pool was nice with ample umbrellas and towels. The gym was okay; plenty of equipment and free weights but no fan or a/c in the building which made the workout a bit uncomfortable but they did have towels and water available.

We stayed one night for a birthday celebration. Rooms were clean and spacious, bed was comfortable. The customer service was excellent! Glass of wine and lavender washcloths upon arrival were a nice touch. Enjoyed both the winery and the restaurant on site. The pool was nice with ample umbrellas and towels. The gym was okay; plenty of equipment and free weights but no fan or a/c in the building which made the workout a bit uncomfortable but they did have towels and water available.

6

Martha Leticia

13 maj 2024

·

Stannade 3 nätter

Las instalaciones son muy bonitas, las almohadas en la habitación no eran cómodas, demasiado blandas y se hacían bolas. Desayunamos en dos ocasiones en el restaurante y la comida se sirvió fría. El segundo día además, los frijoles estaban bastante malos lo q le hicimos saber al mesero.

Las instalaciones son muy bonitas, las almohadas en la habitación no eran cómodas, demasiado blandas y se hacían bolas. Desayunamos en dos ocasiones en el restaurante y la comida se sirvió fría. El segundo día además, los frijoles estaban bastante malos lo q le hicimos saber al mesero.

10

ricardo

18 nov. 2025

·

Stannade 3 nätter

Habitaciones de excelente tamaño y vista espectacular

Habitaciones de excelente tamaño y vista espectacular

8

Cesar

30 mars 2024

·

Stannade 3 nätter

Very spacious room with great views

Very spacious room with great views

10

Victor

23 apr. 2025

·

Stannade 1 natt

Beautiful place. Noisy equipment outside that was vibrating all night. An AC compressor or something similar

Beautiful place. Noisy equipment outside that was vibrating all night. An AC compressor or something similar

8

Griselda Jenisse Paz

27 feb. 2024

·

Stannade 3 nätter

The matresses weren't confortable, being too soft. The doors tend to vibrate everytime someone else in the other rooms opens o closes their doors. We actually thought somebody was entering our room in a pair of ocations.also it seems that the personal doesn't communicate with each other, I receive a call offering to clean my room when it was already cleaned. Some of the people in my group received cookies at the entrance, others had an upgrade in room category and my room didn't receive cookies nor water the first day...it was a little bit incoherent. The service in the restaurant and the transportation was great.

The matresses weren't confortable, being too soft. The doors tend to vibrate everytime someone else in the other rooms opens o closes their doors. We actually thought somebody was entering our room in a pair of ocations.also it seems that the personal doesn't communicate with each other, I receive a call offering to clean my room when it was already cleaned. Some of the people in my group received cookies at the entrance, others had an upgrade in room category and my room didn't receive cookies nor water the first day...it was a little bit incoherent. The service in the restaurant and the transportation was great.

Var detta till hjälp?

AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Service

Servicen lovordas allmänt som vänlig, välkomnande och uppmärksam, med omtänksamma detaljer och hjälpsam assistans. Flera recensioner nämner dock långsam eller ojämn service i restaurangen, enstaka oförskämdhet eller missförstånd samt problem med fakturering eller återbetalningar.

Relaterade gästrecensioner

10

Alfredo

16 maj 2025

·

Stannade 2 nätter

Excelent service

Excelent service

10

Lauro

22 mars 2025

·

Stannade 1 natt

As soon as you go into the property, you are treated like a king amazing customer service. I will definitely return to this place.

As soon as you go into the property, you are treated like a king amazing customer service. I will definitely return to this place.

2

Magali

15 okt. 2025

·

Stannade 2 nätter

Not Luxury at All – Total Waste of Money I booked this hotel through Expedia expecting a luxury experience, but it was anything but. The room was part of new construction, but the quality was shockingly poor — sloppy finishes, grout residue everywhere, and a generally unfinished feel. It looked like no one bothered to do a final clean after construction. The cleanliness was unacceptable. I found makeup residue on the vanity from a previous guest, dirty windows, and linens that didn’t seem fresh. Several surfaces were clearly not cleaned properly — definitely not the standard you'd expect from a “luxury” hotel. Service was just as disappointing. Despite visiting in low season with the hotel nearly empty, the management refused to accommodate a late checkout or room change. They blamed an “event,” but a staff member later admitted there was no such event happening. It felt dishonest and unprofessional. This hotel is all about appearances and false advertising. Definitely not worth the high price. I would not stay here again and strongly recommend others look elsewhere.

Not Luxury at All – Total Waste of Money I booked this hotel through Expedia expecting a luxury experience, but it was anything but. The room was part of new construction, but the quality was shockingly poor — sloppy finishes, grout residue everywhere, and a generally unfinished feel. It looked like no one bothered to do a final clean after construction. The cleanliness was unacceptable. I found makeup residue on the vanity from a previous guest, dirty windows, and linens that didn’t seem fresh. Several surfaces were clearly not cleaned properly — definitely not the standard you'd expect from a “luxury” hotel. Service was just as disappointing. Despite visiting in low season with the hotel nearly empty, the management refused to accommodate a late checkout or room change. They blamed an “event,” but a staff member later admitted there was no such event happening. It felt dishonest and unprofessional. This hotel is all about appearances and false advertising. Definitely not worth the high price. I would not stay here again and strongly recommend others look elsewhere.

8

Teresa

25 maj 2023

·

Stannade 4 nätter

Property was great! Service unfortunately lacks organization. Transportation representative lacks professionalism, was rude and didn't take responsibility when he overcharged us, and in fact still owes a refund. We were also overcharged at the restaurant, therefore lack of communication within hotel. Highly recommend staff be trained on how NOT to be rude to guests. We traveled very far to be treated disrespectful.

Property was great! Service unfortunately lacks organization. Transportation representative lacks professionalism, was rude and didn't take responsibility when he overcharged us, and in fact still owes a refund. We were also overcharged at the restaurant, therefore lack of communication within hotel. Highly recommend staff be trained on how NOT to be rude to guests. We traveled very far to be treated disrespectful.

10

LUZ

20 juli 2025

·

Stannade 2 nätter

Exceptional experience! The resort’s ground were beautiful. The staff was friendly and welcoming.

Exceptional experience! The resort’s ground were beautiful. The staff was friendly and welcoming.

6

Fanny

28 dec. 2023

·

Stannade 2 nätter

Property is beautiful. Service at the restaurant was not good.

Property is beautiful. Service at the restaurant was not good.

10

Jose

20 apr. 2025

·

Stannade 2 nätter

Property was beautiful well maintain, rooms were clean, spacious and great amenities. The staff was friendly ans helpful. They offer free shuttle to restaurant and wine tour. We were there's for 3 days and we can't wait to go back. My wife was very impressed.

Property was beautiful well maintain, rooms were clean, spacious and great amenities. The staff was friendly ans helpful. They offer free shuttle to restaurant and wine tour. We were there's for 3 days and we can't wait to go back. My wife was very impressed.

10

Alex

8 nov. 2025

·

Stannade 2 nätter

Padrísimo todo. Alex de recepción fue muy amable, nos dio miles de recomendaciones y un upgrade. El hotel está perfecto y precioso. Regresaría 100%

Padrísimo todo. Alex de recepción fue muy amable, nos dio miles de recomendaciones y un upgrade. El hotel está perfecto y precioso. Regresaría 100%

10

Juan

30 nov. 2025

·

Stannade 2 nätter

Staff are very friendly and helpful.

Staff are very friendly and helpful.

2

Mauricio

26 maj 2025

·

Stannade 4 nätter

TERRIBLE EXPERIENCE ! The hotel mistakenly charged to my credit card the rooms of two other couples that where in my same party. Since march, I have been trying to get the refund of usd 1,600 to my credit card and they just don't do it. I wouldn't recommend the hotel. Staff is under qualified.

TERRIBLE EXPERIENCE ! The hotel mistakenly charged to my credit card the rooms of two other couples that where in my same party. Since march, I have been trying to get the refund of usd 1,600 to my credit card and they just don't do it. I wouldn't recommend the hotel. Staff is under qualified.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Läge

Beläget i Valle de Guadalupe erbjuder resorten en lugn, naturskön omgivning och en trygg miljö, och många tycker att det är bekvämt för att utforska närliggande vingårdar och restauranger. Oasfalterade interna och externa vägar bidrar med damm och avstånden kräver skyttlar eller promenader.

Relaterade gästrecensioner

10

Jahayra

27 maj 2025

·

Stannade 1 natt

Very beautiful resort. Quiet and peaceful. It is also very safe. They have guards at the gate checking who enters and leave. Great resort.

Very beautiful resort. Quiet and peaceful. It is also very safe. They have guards at the gate checking who enters and leave. Great resort.

10

Jesus

14 jan. 2024

·

Stannade 1 natt

Great installations, the room was excellent. The personal friendly. Need work on the street.

Great installations, the room was excellent. The personal friendly. Need work on the street.

10

Denny

23 apr. 2023

·

Stannade 2 nätter

Awesome place, conveniently located, beautiful views, and great staff.

Awesome place, conveniently located, beautiful views, and great staff.

10

PATRICK

19 dec. 2023

·

Stannade 2 nätter

Beautiful resort located very centrally in the valle.

Beautiful resort located very centrally in the valle.

10

Ailyn

13 aug. 2025

·

Stannade 2 nätter

Perfect location

Perfect location

10

Jose Luis

7 sep. 2025

·

Stannade 5 nätter

La propiedad es muy bonita, mucha naturaleza. Muy privado, tranquilo y seguro

La propiedad es muy bonita, mucha naturaleza. Muy privado, tranquilo y seguro

10

Nvart

29 sep. 2025

·

Stannade 3 nätter

Beautiful resort, very relaxing with breath taking vineyard and lake views.

Beautiful resort, very relaxing with breath taking vineyard and lake views.

10

Evelyn

23 juni 2025

·

Stannade 2 nätter

The staff and facilities are great. I unfortunately did not get to enjoy the food. The roads on the property are dirt so expect some dust and try to avoid open toe shoes. Such a relaxing and comfortable stay.

The staff and facilities are great. I unfortunately did not get to enjoy the food. The roads on the property are dirt so expect some dust and try to avoid open toe shoes. Such a relaxing and comfortable stay.

10

Adriana Paola

25 feb. 2025

·

Stannade 2 nätter

Lugar muy tranquilo para ir a descansar y desconectarse

Lugar muy tranquilo para ir a descansar y desconectarse

10

David

1 maj 2024

·

Stannade 2 nätter

Streets outside the property are not maintained well.

Streets outside the property are not maintained well.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

Måltider

Många gäster uppskattade frukosten och restaurangerna på plats, liksom vinerna och provningarna. Andra rapporterar långsam eller ojämn service, begränsad variation eller genomsnittliga rätter, enstaka överdebiterningar och priser som känns höga.

Relaterade gästrecensioner

10

Brenda c De

28 apr. 2025

·

Stannade 1 natt

Beautiful Villas with a espectacular views. Breakfast at Polaris restaurant was delicious

Beautiful Villas with a espectacular views. Breakfast at Polaris restaurant was delicious

10

ROMAN

16 nov. 2023

·

Stannade 3 nätter

Fascinante entorno el del hotel. La atencion del personal es muy buena. Se respira seguridad y buen trato. El desayuno espectacular.

Fascinante entorno el del hotel. La atencion del personal es muy buena. Se respira seguridad y buen trato. El desayuno espectacular.

10

GERARDO AMADO

21 aug. 2025

·

Stannade 2 nätter

Las villas increíbles! Pero no la comida ni el desayuno nos gustó. Falta más capacitación al personal de restaurantes.

Las villas increíbles! Pero no la comida ni el desayuno nos gustó. Falta más capacitación al personal de restaurantes.

8

Jorge

4 mars 2025

·

Stannade 2 nätter

This property is great for families or couples. However, there’s a lot of dust because the street is all ground. The main restaurant takes too long to serve, and the staff forgets to bring what we request. Overall, they take too much time. Gym needs an upgrade super small and Some of the machines don’t work well. I’m very disappointed with the Gym and the top restaurant service for taking to long.

This property is great for families or couples. However, there’s a lot of dust because the street is all ground. The main restaurant takes too long to serve, and the staff forgets to bring what we request. Overall, they take too much time. Gym needs an upgrade super small and Some of the machines don’t work well. I’m very disappointed with the Gym and the top restaurant service for taking to long.

10

Maria Clara

3 juni 2025

·

Stannade 1 natt

That’s an awesome hotel. The wines are amazing, also the breakfast too! I really recommend

That’s an awesome hotel. The wines are amazing, also the breakfast too! I really recommend

6

Martha Leticia

13 maj 2024

·

Stannade 3 nätter

Las instalaciones son muy bonitas, las almohadas en la habitación no eran cómodas, demasiado blandas y se hacían bolas. Desayunamos en dos ocasiones en el restaurante y la comida se sirvió fría. El segundo día además, los frijoles estaban bastante malos lo q le hicimos saber al mesero.

Las instalaciones son muy bonitas, las almohadas en la habitación no eran cómodas, demasiado blandas y se hacían bolas. Desayunamos en dos ocasiones en el restaurante y la comida se sirvió fría. El segundo día además, los frijoles estaban bastante malos lo q le hicimos saber al mesero.

8

Dov

20 juni 2025

·

Stannade 2 nätter

Great property, very beautiful and safe. The food is not great in either restaurant and they need better transportation from main lobby to rooms.

Great property, very beautiful and safe. The food is not great in either restaurant and they need better transportation from main lobby to rooms.

10

Mariamne Tzetzangari Valdes

1 juni 2025

·

Stannade 3 nätter

We had a great stay! The wine tour and tasting was incredible, will definitely go back!

We had a great stay! The wine tour and tasting was incredible, will definitely go back!

10

Rachel

5 feb. 2024

·

Stannade 2 nätter

An absolutely beautiful property - gorgeous, modern, well-appointed charming and quiet. The service was excellent, and there were many nice touches. Highly recommend this for a luxurious stay in the Valle.

An absolutely beautiful property - gorgeous, modern, well-appointed charming and quiet. The service was excellent, and there were many nice touches. Highly recommend this for a luxurious stay in the Valle.

10

Edith

21 aug. 2025

·

Stannade 4 nätter

El hotel está muy bonito, el desayuno buffette deja mucho que desear.

El hotel está muy bonito, el desayuno buffette deja mucho que desear.

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AI-genererad sammanfattning baserad på de senaste gästrecensionerna

10

Ilse

för 3 veckor sedan

·

Stannade 3 nätter

Excellent service and beautiful place, the restaurant staff was an absolute gem also. Too great care of us. The wines at the taste rooms were delicious. If I ever had the desire to come back to Valle I would stay here no doubt but I have no desire to return with the messed up roads leading to this beautiful hotel.

Excellent service and beautiful place, the restaurant staff was an absolute gem also. Too great care of us. The wines at the taste rooms were delicious. If I ever had the desire to come back to Valle I would stay here no doubt but I have no desire to return with the messed up roads leading to this beautiful hotel.

8

Maria

13 aug. 2026

·

Stannade 3 nätter

My stay was disappointing due to the service at the front desk. I did not feel welcomed, as the receptionist seemed stressed and preoccupied. It was an exceptionally hot day, yet no refreshments were offered upon arrival. While waiting for my sister’s reservation to be processed, I casually mentioned wanting some wine; the receptionist asked a colleague to pour some, but the service felt indifferent and lacked any hospitality. Furthermore, we were disappointed to find that there was no decaf coffee, herbal tea, or any caffeine-free beverage options available for guests. The next morning there was no coffee in capsules to make, instead there was a pot of coffee and it was cold and there were no options of cream. I'm lactose intolerant. The sofa bed was not put together when we requested it before we went out for the day. It's an expense hotel and need to put more attention to details. Latitude 32 service was super slow and had cold coffee. Room service at the pool it took 1hr for nachos. there were only two parties at the pool.

My stay was disappointing due to the service at the front desk. I did not feel welcomed, as the receptionist seemed stressed and preoccupied. It was an exceptionally hot day, yet no refreshments were offered upon arrival. While waiting for my sister’s reservation to be processed, I casually mentioned wanting some wine; the receptionist asked a colleague to pour some, but the service felt indifferent and lacked any hospitality. Furthermore, we were disappointed to find that there was no decaf coffee, herbal tea, or any caffeine-free beverage options available for guests. The next morning there was no coffee in capsules to make, instead there was a pot of coffee and it was cold and there were no options of cream. I'm lactose intolerant. The sofa bed was not put together when we requested it before we went out for the day. It's an expense hotel and need to put more attention to details. Latitude 32 service was super slow and had cold coffee. Room service at the pool it took 1hr for nachos. there were only two parties at the pool.

10

Manuel

11 aug. 2026

·

Stannade 2 nätter

Staff was amazing and very helpful. If you don’t speak Spanish, most if not all the staff speak English or has a person available to answer all your questions. The property is a vineyard so it provide a beautiful view and landscape to wake up too. Also, the restaurant is delicious and the drinks are great, which a driver will come to pick up and drop off, room to table, per request. A beautiful experience!!!

Staff was amazing and very helpful. If you don’t speak Spanish, most if not all the staff speak English or has a person available to answer all your questions. The property is a vineyard so it provide a beautiful view and landscape to wake up too. Also, the restaurant is delicious and the drinks are great, which a driver will come to pick up and drop off, room to table, per request. A beautiful experience!!!

10

Oscar

5 aug. 2026

·

Stannade 2 nätter

Great stay. Big rooms . Good restaurants and very helpful staff

Great stay. Big rooms . Good restaurants and very helpful staff

10

CESAR

27 juli 2026

·

Stannade 3 nätter

el staff es amable, respetuso y lleno de opciones y disponibilidad para resolver problemas, necesidades e inquietudes, desde la caseta hasta a los que no vemos pero están detras de todo. Tienen un lugar espectacular y seguro regresaremos.

el staff es amable, respetuso y lleno de opciones y disponibilidad para resolver problemas, necesidades e inquietudes, desde la caseta hasta a los que no vemos pero están detras de todo. Tienen un lugar espectacular y seguro regresaremos.

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Priser för kommande datum

september 2026

sö	må	ti	on	to	fr	lö
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $380	16 $339	17 $352	18 $391	19
20 $348	21 $338	22 $339	23 $341	24 $339	25 $407	26
27 $349	28 $345	29 $342	30 $341

oktober 2026

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