Ramada Encore by Wyndham Chinatown Kuala Lumpur

Oda cok kotuydu ama manegerla konustuktan sonra degistirdi,tesekkur ederim.Resepsiyon çalisanlari islerinde yetersizler.

The service was below standard. 2 of the 3 nights spent at the hotel having the shower blocked. I had to request twice before someone came to fix it. One day one of the towels provided had a bunch of hair. I asked to be replaced, after waiting for more than half an hour in the room, I had to make another request to get the towel replaced. It seems to need 2 requests before any action.

Thank you for everything

Staff were not helpful, dirty, house keeping was done at the wrong time, wouldn’t even provide toilet roll

The hotel is in a nice location within walking distance to China Town. Friendly staff but the hotel rooms are starting to show their age. Breakfast is very limited.