Name: Candlewood Suites Houston - Spring by IHG
Address: 16027 North Freeway, Houston (et environs), North Central Houston, US
Price range: 78 $US–98 $US per night
Rating: 8.42

Ce qu'en disent des voyageurs

Au Candlewood Suites Houston - Spring by IHG, de nombreux clients apprécient les chambres de type appartement, propres et confortables, avec kitchenette et un bon rapport qualité-prix. D'autres signalent une maintenance irrégulière, des problèmes de service et des préoccupations occasionnelles concernant la sécurité sur la propriété et le parking.

Les clients soulignent souvent le personnel accueillant, le calme et la proximité de l'autoroute et de l'aéroport Bush. Plusieurs commentaires font état de problèmes d'entretien, tels que des piscines et des jacuzzis froids ou sales, de l'eau chaude intermittente et des pannes d'équipement occasionnelles. Attendez-vous à des suites pratiques et économiques avec des cuisines utiles, mais le service, la propreté et les installations peuvent être variables.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les commentaires sur les installations sont mitigés : de nombreux clients mentionnent des piscines et des jacuzzis froids ou sales, de l'eau chaude sporatique, et des pannes ou des équipements cassés (ascenseur, imprimante), tandis que la buanderie était appréciée. La sécurité du parking a été une source de préoccupation pour certains clients.

Avis de voyageur à ce sujet

2

Listiner

28 mai 2024

·

A séjourné 2 nuits

The room was clean and spacious. The room had a kitchenette with a full size fridge with an ice maker in it. The front desk staff was not very helpful. The pool and the whirlpool were dirty. The dispensers for the body wash, shampoo, and conditioner were not refilled adequately and when we requested it to be filled, no one came. Although the price was great, I will not be returning.

2

Angelica

8 mai 2024

·

A séjourné 4 nuits

No safety area broken windows and 3 cars same night

10

Rick

23 janv. 2025

·

A séjourné 2 nuits

The room was quiet and comfortable. The walk from the car to the room was short and easy. The laundry facilities were in great shape. The kitchenette was just what we needed. This was an incredible place and the price was equally pleasing.

8

John

22 mars 2024

·

A séjourné 4 nuits

This hotel is clean and convenient. The staff was very helpful. The only suggestion I would make to the hotel management is to turn the hot water heater up. The water was just a shade warmer than Luke warm. It was not hot.

2

Demetric

8 mars 2024

·

A séjourné 2 nuits

I normally stay here when I come to town and everything would be good but this stay was not great at all the mattress was sulmed and worn and you could feel the springs in the mattress and the hot water did not get I was there for two days without hot water front desk kept telling me that plumbers was working on the water but not for two days and they didn'nt try to accommodate me at all with this situation and the manager on duty acted nothing was wrong but I kick up enough fuss that they changed the mattress the next day but still did'nt resolve the hot water issue.

8

Clarice

20 mai 2024

·

A séjourné 1 nuit

I stay here a lot but and normally it’s a breeze except for a couple of times but this particular time the elevator was down the morning I got up to check out and I honestly didn’t appreciate having to walk down the stairs with my bags to check out

2

Khalil

20 févr. 2023

·

A séjourné 2 nuits

I did not have hot water during my entire stay at this hotel. They then very rudely told me “well we’ll just come check it ourselves”. They came to my room on 3 separate occasions and there was no hot water. They never once fixed it. However, they assured me it wasn’t an issue because the guest next to me had hot water. I was on a business trip for the military and I’d never stay here again or allow my Soldiers to stay here.

4

William

9 nov. 2024

·

A séjourné 1 nuit

Had a work training in the area Friday evening and Saturday morning/afternoon. Booked this hotel because it was close by and also because it had a hot tub so I could actually enjoy something about this trip. Hot tub was cold. Jets barely worked. No breakfast. No hair dryer in room. Tv remote didn’t work. Bedside table had cup stains from previous guests. No Kleenex in the restroom. For the price, I’m very unimpressed.

2

D

22 mars 2025

·

A séjourné 1 nuit

Room was moldy and perfume there are no windows outside ventilation or Ozonator to clean smells. We booked because we wanted the pool since we live in Texas. I got key checked out room the windows do not open there is no outside air, I asked the front desk for ozonator in room and the said they did not have one. Just a couple minutes gave me a migraine and asthmas attack. The hot tub was broken and pool heater too. I request to cancel n get a refund and Ibwas told to ask manager in the morning. I went Nextdoor to the Mustang motel it was nicer cleaner half price and not moldy!

8

Robert

16 juin 2024

·

A séjourné 2 nuits

Overall the place was nice. We needed a printer and the one they had for guests was broken. The tub/shower diverter was not working correctly and the tub spout was loose, probably from guests trying to pull it up harder to ghet more water to the shower.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires sur la propreté sont mitigés : de nombreux clients ont trouvé les chambres très propres, mais plusieurs ont signalé la présence de parasites ou d'odeurs de moisissure, des zones tachées et un manque de serviettes propres. La fréquence du service de ménage (hebdomadaire) et sa réactivité ont suscité quelques plaintes.

Avis de voyageur à ce sujet

10

RANDOLPH

12 mai 2024

·

A séjourné 1 nuit

Very clean and comfortable

2

Danika

30 juil. 2025

·

A séjourné 3 nuits

This hotel had bed bugs.

4

Shaunea

20 févr. 2025

·

A séjourné 2 nuits

I found a critter in my room before getting in the shower!

6

Brenda

27 mai 2024

·

A séjourné 2 nuits

They didn’t have enough clean towels!!

10

Linda

15 févr. 2024

·

A séjourné 1 nuit

The hotel is very clean with updated amenities. Our hotel room was very lovely, with comfortable beds, a choice of firm or soft pillows, as well as a kitchenette. The hotel staff were very friendly and professional.

4

Damal

29 avr. 2024

·

A séjourné 3 nuits

The hotel didn’t have any more towels, so they gave us dish towels to use to bathe with.

2

Alicia

23 août 2024

·

A séjourné 5 nuits

The First Night I Stayed There. There was a Roach In The Room They Change My room and there was Fleas in the next room I should have caught the hint from the Maintnance man. I called to corporate and manager and she was rude and didn’t care. She advised to find somewhere else to go. I had planed this months in advance this is a nasty place.

2

D

22 mars 2025

·

A séjourné 1 nuit

Room was moldy and perfume there are no windows outside ventilation or Ozonator to clean smells. We booked because we wanted the pool since we live in Texas. I got key checked out room the windows do not open there is no outside air, I asked the front desk for ozonator in room and the said they did not have one. Just a couple minutes gave me a migraine and asthmas attack. The hot tub was broken and pool heater too. I request to cancel n get a refund and Ibwas told to ask manager in the morning. I went Nextdoor to the Mustang motel it was nicer cleaner half price and not moldy!

4

Syed Ziauddin

30 mai 2024

·

A séjourné 4 nuits

It remained a terrible experience and will not recommend to stay here unless you have no option. After almost 20 hours Travelling when we entered at the reception at mid night a dog gave us a warm welcome. First of its kind experience. Upon request the receptionist tried to remove the dog but seems he was not much familiar so he called another colleague who helped removing the dog. The rooms had limited amenities while the condition of equipment were not good. Towel rod was broken and hardly able to bear towel weight itself. The bath tub drainage was not working properly. The hotel has a wonderful practice of cleaning rooms once a week (as told to us). Perhaps this is an initiative towards green environment by reducing the consumption of detergent and cleaning accessories. The staff strictly follows No-Smile & No-Courtesy policy as it may be harmful to the guests’ health. Oh by the way, we accidentally figured out that the above fabulous amenities are only limited to I-45 Candlewood Hotel as one day we mistakenly landed at I-10 Candlewood and the receptionist out there showed great courtesy and guided us professionally with a great smile to find our place.

10

Gabriel

10 nov. 2025

·

A séjourné 1 nuit

Overall a great experience for a quick emergency overnight. Super clean, super friendly, and very affordable. Highly recommend!

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement spacieuses et confortables, avec des kitchenettes et des réfrigérateurs de taille normale souvent appréciés. Quelques clients ont signalé des problèmes de maintenance, tels qu'un climatiseur qui ne refroidit pas ou un téléviseur qui ne fonctionne pas, et certains ont trouvé les matelas fermes.

Avis de voyageur à ce sujet

10

Treva

25 nov. 2024

·

A séjourné 2 nuits

Great room! The bed was a bit hard but the room was nice!

10

Shanika

8 août 2025

·

A séjourné 7 nuits

The beds were very comfortable. If I am ever in the area again this will definitely be my go to spot.

10

Janelle

25 avr. 2025

·

A séjourné 4 nuits

Loved the little kitchen area. Good value for the price

10

Rick

23 janv. 2025

·

A séjourné 2 nuits

The room was quiet and comfortable. The walk from the car to the room was short and easy. The laundry facilities were in great shape. The kitchenette was just what we needed. This was an incredible place and the price was equally pleasing.

8

Tara

19 nov. 2024

·

A séjourné 4 nuits

Had a real refrigerator, stove and microwave👍

10

David

9 mars 2025

·

A séjourné 1 nuit

Great hotel. Loved the kitchenette with all dining supplies & full size refrigerator w/ice maker, comfortable bed, recliner,

8

Bryan

20 mars 2023

·

A séjourné 1 nuit

The living room tv didnt work and we had asked about a crib or playpen hours before we arrived and they said theyd have one put in the room for us and there was not one in there.

10

Frank

4 mars 2025

·

A séjourné 1 nuit

Great room, quiet; comfortable bed, quiet area.

2

Vicki

10 août 2024

·

A séjourné 1 nuit

When we parked and got out of our truck, noticed people in parking lot smoking weed, walked into hotel lobby and it smelled like weed. I mentioned it to the receptionist and she just laughed…..get to our room and it smelled like smoke, and AC never would cool. Tried to talk to receptionist but she was too busy. AC also was leaking onto carpet in living area of the suite. AC would not cool below 75.

10

Laura

28 avr. 2024

·

A séjourné 1 nuit

We chose this hotel for its convenience to the airport at a good price and I’m so glad we did! This hotel was comfortable, roomy and very clean other than something splashed on the curtains which they probably just missed and I will let them know at check out. The room has space to spread out, a mini kitchen and work space and even a recliner. We didn’t need all that for this trip but it made the room feel spacious and roomy. I was a little concerned when I pulled up based on the hotels surrounding it but I would certainly stay here again and once on my floor would pit the appearance and comfort against any other hotel. The bed and pillows were especially comfortable. Being this close to the highway and airport I was surprised at how quiet it was.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est irrégulier : de nombreux clients décrivent un personnel amical et accueillant, mais plusieurs commentaires font état d'interactions désagréables ou impolies et d'un suivi lent des demandes ou des problèmes de facturation.

Avis de voyageur à ce sujet

2

Listiner

28 mai 2024

·

A séjourné 2 nuits

The room was clean and spacious. The room had a kitchenette with a full size fridge with an ice maker in it. The front desk staff was not very helpful. The pool and the whirlpool were dirty. The dispensers for the body wash, shampoo, and conditioner were not refilled adequately and when we requested it to be filled, no one came. Although the price was great, I will not be returning.

10

Maria Estella

10 mars 2025

·

A séjourné 2 nuits

It was very enjoyable! Staff were super nice and helpful! Easy hotel to get to! Right off the highway! Not in the city so no traffic!

10

Linda

15 févr. 2024

·

A séjourné 1 nuit

The hotel is very clean with updated amenities. Our hotel room was very lovely, with comfortable beds, a choice of firm or soft pillows, as well as a kitchenette. The hotel staff were very friendly and professional.

4

Cree

10 juin 2023

·

A séjourné 7 nuits

The room me and my husband stayed in only came with a spoon. No other silverware. I requested extra silverware or plastics as we had nothing to eat with and I was told housekeeping would bring it they never came. I was given one room key and one parking pass I sent my husband to request a key from the front desk and they treated him poorly. I have been staying in this hotel the past few months due to insurance fixing my home. This most recent stay I wouldn’t recommend.

10

Micheal

25 févr. 2024

·

A séjourné 1 nuit

The service was very good nice and friendly. Hotel was clean smelled good and had very comfortable beds.

8

Daron

11 août 2025

·

A séjourné 4 nuits

Staff is kinda unfriendly

2

jody

22 janv. 2025

·

A séjourné 1 nuit

Absolute joke customer service. They charged my card used for incidentals for the price of the room after i had paid for it at the time i booked it. Also Hotels.com has not provided any help at all. Long time user of hotels.com and will no longer use them.

10

Treasure

13 mai 2025

·

A séjourné 2 nuits

The employees always make you feel welcome.

2

Diane

14 sept. 2024

·

A séjourné 7 nuits

I will never stay in a Candlewood Hotel again. The Front Desk service was terrible. From the Front Desk to the Laundry Service was terrible. They need to be retrained in customer service. On Tuesday there was no water in the entire hotel for several hours and on Thursday the electricity was off for more than 5 hours. This is unacceptable. The hotel should have it's own water system and a generator for when the electricity goes off. Jyst uncalled for. Poor management on behalf of the owners or who ever managers this property.

10

Michelle

30 janv. 2023

·

A séjourné 2 nuits

Hotel was very clean. Yuni was very friendly and helpful when we checked in and out.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Généralement pratique pour accéder à l'autoroute et à l'aéroport Bush, avec un accès facile aux services de base et des chambres relativement calmes. Quelques commentaires mentionnent un choix limité de restaurants à proximité et des préoccupations concernant la sécurité dans les environs ou sur le parking.

Avis de voyageur à ce sujet

6

Courtney

20 nov. 2023

·

A séjourné 2 nuits

Although the staff was very nice and attentive, it was not cool that they allowed people from to come from the other 2 hotels and hang out all day and night. The pool is a designated bring your own weed bar after 5 and I'm guessing if you can't afford the room then the lobby couches are there for you. I do understand that we have to choose our battles with people, but it gives the hotel a bad look, its already tough being between 2 sketchy motels.

10

Maria Estella

10 mars 2025

·

A séjourné 2 nuits

It was very enjoyable! Staff were super nice and helpful! Easy hotel to get to! Right off the highway! Not in the city so no traffic!

10

Michael

24 juil. 2025

·

A séjourné 6 nuits

Great location

10

San Juan

6 nov. 2024

·

A séjourné 1 nuit

Located about 1200 feet from my event.

2

Cindy

9 oct. 2023

·

A séjourné 1 nuit

When we arrived there were cops at the front door. I asked the desk clerk(very nice lady!) what was going on. She said this hotel housed kids for Texas CPS and the cops made rounds at intervals to keep them in line. As I’m talking to her, my husband calls me from outside and says don’t check in, we are leaving. He saw about a 14 year old boy going car to car in the parking lot checking them all out. The kid kept a threatening look at my husband the whole time. I’m glad we left. We went to motel 6 and it was a really nice place, very unusual shape and not typical for them with a gazebo. I think Candlewood is a dangerous place.

10

Terra

29 mai 2024

·

A séjourné 3 nuits

It was clean close to the gas station and dennys

8

Timothy G

5 mai 2024

·

A séjourné 2 nuits

The hotel was decent and clean so it served the purpose. There isn’t much around the hotel but stores aren’t very far away either.

10

Larry

22 mai 2024

·

A séjourné 2 nuits

THIS IS A GREAT HOTEL, AND A GREAT LOCATION NEAR BUSH AIRPORT!

10

Laura

28 avr. 2024

·

A séjourné 1 nuit

We chose this hotel for its convenience to the airport at a good price and I’m so glad we did! This hotel was comfortable, roomy and very clean other than something splashed on the curtains which they probably just missed and I will let them know at check out. The room has space to spread out, a mini kitchen and work space and even a recliner. We didn’t need all that for this trip but it made the room feel spacious and roomy. I was a little concerned when I pulled up based on the hotels surrounding it but I would certainly stay here again and once on my floor would pit the appearance and comfort against any other hotel. The bed and pillows were especially comfortable. Being this close to the highway and airport I was surprised at how quiet it was.

10

Yolanda

20 mai 2024

·

A séjourné 1 nuit

not a lot of places to eat close by. Also close to a high crime area in the city.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Pas assez d'informations dans les commentaires.

Avis de voyageur à ce sujet

4

William

9 nov. 2024

·

A séjourné 1 nuit

Had a work training in the area Friday evening and Saturday morning/afternoon. Booked this hotel because it was close by and also because it had a hot tub so I could actually enjoy something about this trip. Hot tub was cold. Jets barely worked. No breakfast. No hair dryer in room. Tv remote didn’t work. Bedside table had cup stains from previous guests. No Kleenex in the restroom. For the price, I’m very unimpressed.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	68 $US
février	73 $US
mars	84 $US
avril	75 $US
mai	74 $US
juin	100 $US
juillet	74 $US
août	75 $US
septembre	78 $US
octobre	79 $US
novembre	79 $US
décembre	68 $US

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $96	19 $98	20 $84	21 $84	22 $84	23 $83	24 $83
25 $84	26 $83	27 $83	28 $83	29 $83	30 $82	31 $82

di	lu	ma	me	je	ve	sa
1 $84	2 $84	3 $84	4 $84	5 $79	6 $83	7 $83
8 $84	9 $79	10 $84	11 $84	12 $84	13 $78	14 $78
15 $82	16 $79	17 $79	18 $79	19 $79	20 $78	21 $78
22 $79	23 $79	24 $79	25 $79	26 $79	27 $78	28 $79
29 $79	30 $80

Candlewood Suites Houston - Spring by IHG

Prix pour Candlewood Suites Houston - Spring by IHG

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Suite Studio, 2 grands lits

Suite, 1 chambre (Communications, Accessible Tub)

Suite, 1 chambre (Living)

Suite Studio

Suite Studio, 2 grands lits, accessible aux personnes à mobilité réduite (Accessible Tub)

Suite Studio, 1 très grand lit (Accessible Tub)

Suite Studio, 1 grand lit (Communications, Accessible Tub)

Suite Studio, 2 grands lits (Communications, Roll-In Shower)

Suite Studio, 1 grand lit (Communications, Roll-In Shower)

Suite Studio, 1 très grand lit

Suite Studio, 1 grand lit

Avis des voyageurs sur Candlewood Suites Houston - Spring by IHG

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir