Villa Palmira - Quatre Chambres Villa, Couchages 8

It needs a complete make over, draws falling apart, huge stain on the wall, we complained about the discusting mattress, pillows, toaster and microwave. They replaced the stained pillows and rotten toaster later that day and the mattress the following day, not the microwave. So 2 days we had to wait in. The pool wasn't cleaned until the 6th day (it was not too bad but should have been cleaned before we arrived) Generally could be a lovely villa but it has been neglected. Also, just a mention that the villa numbers don't run in sequence and Villa Palmera does not have a number on it outside and the name sign is so faded you have to get so close to read it, so our taxi had trouble finding it. The place needs a total refurb and maybe different cleaners, they must have noticed the grossly stained mattress.

Villa Palmira is in an ideal location between Puerto del Carmen and Los Pocilos. Four very large bedrooms with a great kitchen facility. The en-suite bathroom could probably do with an upgrade but everything worked and the villa was very comfortable. It was great to spend time in the warm swimming pool.

The property needs updating on arrival we had to ask for more cutlery only one wine glass the rest was the size of sherry glass no bread knife the pizza oven was unusable broken/ cigarette butts left in there the bq utensils was old and wouldn’t want to cook with the living room furniture was not the same as shown on internet old very worn dirty coffe table edgeing broken the bed sheets and covers smelt the bath with shower had mould all round it and no were to hang shower head the mixer taps was loose the bath plastic frame was falling apart the smaller shower you could not run hot water because there was no pressure there was only one sink plug for both sinks which didn’t fit if a family was on a budget they would have to buy things that you would expect to find in a rental villa the towels had holes in them the cooker had no marking on dials to set temperatures no can opener The pool was cleaned once in 11 days we stayed dirty round edging

Great villa and location, a very enjoyable holiday

Villa very good had a great time. Excellent Cleaning and bed comfort.