Sofitel Marrakech Palais Impérial & Spa
552 USD
/natt
Gj.snitt. for oktober
Priser for Sofitel Marrakech Palais Impérial & Spa
Velg datoer for å se priser og tilgjengelighet
552 USD
/natt
Gj.snitt. for oktober
Månedlige gjennomsnittspriser
På Sofitel Marrakech Palais Impérial & Spa er prisen per natt i gjennomsnitt 275 USD i den billigste måneden (august) og 770 USD i den dyreste måneden (april), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 399 USD |
| februar | 379 USD |
| mars | 439 USD |
| april | 770 USD |
| mai | 519 USD |
| juni | 344 USD |
| juli | 285 USD |
| august | 275 USD |
| september | 396 USD |
| oktober | 552 USD |
| november | 412 USD |
| desember | 433 USD |
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okt · 552 USD
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Dyreste: april (ca. 770 USD)
Billigste: august (ca. 275 USD)
Om denne eiendommen
Skjem bort deg selv på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger og ansiktsbehandlinger. Her har du tilgang til blant annet 4 utendørsbassenger, 2 boblebad og en nattklubb. Dette hotellet i art deco-stil tilbyr også wi-fi ...
Fasiliteter
Skjem bort deg selv på stedets spa, hvor du kan nyte massasjer, kroppsbehandlinger og ansiktsbehandlinger. Her har du tilgang til blant annet 4 utendørsbassenger, 2 boblebad og en nattklubb. Dette hotellet i art deco-stil tilbyr også wi-fi (inkludert), concierge-tjenester og barnepass (mot betaling). Det enkelt å komme seg rundt med hotellets buss (mot et tillegg), som går innen et område på 10 km.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet et forretningssenter, limousin-/privatbiltjenester og aviser i lobbyen (inkludert). Planlegger du en event i Marrakech? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 51 kvadratmeter, blant annet konferanserom og 6 møterom. Gjestene tilbys flyplasstransport døgnet rundt, mot et tillegg, og betjent parkering inkludert er tilgjengelig i nærheten.
Servering
Ta deg noe å spise på Le Jardin, en av dette hotellets 5 restauranter, eller bli på rommet og benytt deg av romservice (døgnet rundt). Stedet har en bassengbar samt 3 barer/lounger hvor du kan koble av med noe godt å drikke. Frokostbuffé serveres fra kl. 07.00 til kl. 10.30 på hverdagene og fra kl. 07.00 til kl. 11.00 i helgene, mot et tillegg.
Rom
Føl deg som hjemme i et av de 157 gjesterommene, som også har minibar og DVD-spiller. Sengen har overmadrass, dundyner og sengetøy av topp kvalitet. Rommene har egen balkong. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med LCD-TV. Badene inkluderer designertoalettartikler og hårføner.
Beliggenhet
Sentralt plassert i Marrakech ligger Sofitel Marrakech Palais Imperial & Spa mindre enn 15 minutters gange fra Koutoubia-moskeen og Menara kjøpesenter. Dette hotellet med familievennlig profil ligger 0,9 mi (1,4 km) unna Jemaa el-Fnaa og 1,2 mi (1,9 km) unna Dar el Bacha palass.
Hva finnes i nærheten
Bab El Djedid(0.1 miles)
Le Grand Casino de La Mamounia(0.2 miles)
Cyber Park(0.3 miles)
Casino de Marrakech(0.4 miles)
Koutoubia-moskeen(0.5 miles)
Håndverksenter Marrakech(0.6 miles)
Avenue Mohamed VI(0.6 miles)
Menara kjøpesenter(0.7 miles)
Dar el Bacha palass(0.8 miles)
Jemaa el-Fnaa(0.8 miles)
Bab Agnaou(0.9 miles)
Les Bains de Marrakech(0.9 miles)
Place du 16 Novembre(0.9 miles)
Ungdommens plass(0.9 miles)
Royal Tennis Harti(0.9 miles)
Den foretrukne flyplassen for Sofitel Marrakech Palais Imperial & Spa er Marrakech (RAK-Menara)(3 miles)
Parkering
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Betjent parkering
Beliggenhet
Rue Haroun Errachid - Quartier Hivernage, Marrakech, Marokko
Bab El Djedid (0.1 miles)
Le Grand Casino de La Mamounia (0.2 miles)
Cyber Park (0.3 miles)
Casino de Marrakech (0.4 miles)
Koutoubia-moskeen (0.5 miles)
Håndverksenter Marrakech (0.6 miles)
Romalternativer
9
Suite – junior, 1 kingsize-seng, terrasse (Contemporary )
1 Ekstra Stor Dobbeltseng
Sover 2
463 ft²
BalkongKlimaanleggOppvarmingWi-Fi (gratis)
8
Suite – junior, 1 kingsize-seng (Hivernage view)
1 Ekstra Stor Dobbeltseng
Sover 2
603 ft²
BalkongKlimaanleggOppvarmingWi-Fi (gratis)
15
Suite, 1 kingsize-seng, balkong, bassengutsikt (Prestige Agdal or Atlas view)
1 Ekstra Stor Dobbeltseng
Sover 2
463 ft²
BalkongKlimaanleggOppvarmingWi-Fi (gratis)
6
Rom – superior, balkong
1 Ekstra Stor Dobbeltseng
2 Enkeltsenger
Sover 2
323 ft²
BalkongKlimaanleggOppvarmingWi-Fi (gratis)
6
Suite – junior, 1 kingsize-seng (Atlas)
1 Ekstra Stor Dobbeltseng
Sover 2
534 ft²
BalkongKlimaanleggOppvarmingWi-Fi (gratis)
13
Suite – junior, 1 kingsize-seng (Contemporary)
1 Ekstra Stor Dobbeltseng
Sover 2
463 ft²
BalkongKlimaanleggOppvarmingWi-Fi (gratis)
12
Suite – president, 2 soverom, terrasse
2 Ekstra Store Dobbeltsenger
Sover 4
1921 ft²
BalkongSeparat spisestueKlimaanleggOppvarmingWi-Fi (gratis)
12
Suite – superior, 1 kingsize-seng (Prestige)
1 Ekstra Stor Dobbeltseng
Sover 2
890 ft²
BalkongKlimaanleggOppvarmingWi-Fi (gratis)
8
Suite, 2 dobbeltsenger, balkong (Pool or Atlas view)
2 Dobbeltsenger
Sover 4
463 ft²
BalkongKlimaanleggOppvarmingWi-Fi (gratis)
7
Rom – deluxe, 2 enkeltsenger, balkong (Garden Side)
2 Enkeltsenger
Sover 2
323 ft²
BalkongKlimaanleggOppvarmingWi-Fi (gratis)
10
Rom – deluxe, 1 kingsize-seng, balkong (Contemporary)
1 Ekstra Stor Dobbeltseng
Sover 2
431 ft²
BalkongKlimaanleggOppvarmingWi-Fi (gratis)
12
Loftsleilighet, flere senger, terrasse (Koutoubia View)
2 Ekstra Store Dobbeltsenger
Sover 4
2239 ft²
BalkongSeparat spisestueKlimaanleggOppvarmingWi-Fi (gratis)
15
Rom – classic, 1 kingsize-seng, balkong (Contemporary)
1 Ekstra Stor Dobbeltseng
Sover 2
355 ft²
BalkongKlimaanleggOppvarmingWi-Fi (gratis)
Gjesteomtaler av Sofitel Marrakech Palais Impérial & Spa
8.1
Veldig bra
basert på 831 verifiserte omtaler
Hvem bor her?
Business
10%
Par
40%
Familie
23%
Grupper
21%
Alene
3%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
Basert på nyere anmeldelser roses Sofitel Marrakech Palais Imperial & Spa for sine vakre omgivelser, bassenger og praktiske beliggenhet. Mange gjester setter pris på utmerkede frokoster og imøtekommende personale, selv om flere aspekter ikke konsekvent oppfyller forventningene til et femstjerners hotell.
Fasiliteter
Renhold
Rom
Service
Beliggenhet
Servering
Var dette til hjelp?
Hva gjestene synes
Basert på nyere anmeldelser roses Sofitel Marrakech Palais Imperial & Spa for sine vakre omgivelser, bassenger og praktiske beliggenhet. Mange gjester setter pris på utmerkede frokoster og imøtekommende personale, selv om flere aspekter ikke konsekvent oppfyller forventningene til et femstjerners hotell.
Rommene varierer fra romslige og komfortable til mørke eller utdaterte, og noen vender mot nattklubber eller gater med støy som forstyrrer søvnen. Tilbakemeldinger om servicen er delte: noen opplever varme og hyggelige interaksjoner, mens andre gjentatte ganger klager på trege eller uorganiserte innsjekkinger, manglende koordinering og strenge regler. Utover dette er tilbakemeldingene om mat og drikke blandet, med kommentarer om treg service, begrenset utvalg, høye priser og meny som kun er tilgjengelig digitalt. Forvent vakre omgivelser og en praktisk beliggenhet, men med varierende service og atmosfære.
Fasiliteter
Renhold
Rom
Service
Beliggenhet
Servering
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Bassengene og hagene får hyppig ros, inkludert et oppvarmet alternativ, og flere gjester likte spaet. Andre rapporterte imidlertid om dårlige spa-opplevelser, begrenset tilgang til visse områder og treg service ved bassenget/baren.
Relaterte gjesteomtaler
4
eduardo
20. feb. 2025
·
Overnattet 4 netter
O atendimento do hotel no geral foi excelente, mas o atendimento e experiência no spa foi ruim, tratamento em sala claustrofobica, sendo que tinham salas maiores, tratamento mecânico sem atenção ao cliente. Foram extremamente preconceituosos comigo e meu marido, pore sermos um casa gay.
O atendimento do hotel no geral foi excelente, mas o atendimento e experiência no spa foi ruim, tratamento em sala claustrofobica, sendo que tinham salas maiores, tratamento mecânico sem atenção ao cliente. Foram extremamente preconceituosos comigo e meu marido, pore sermos um casa gay.
10
Jennelle
4. sep. 2024
·
Overnattet 1 natt
Love the staff and everything was stellar will be back. Spa is heaven sent
Love the staff and everything was stellar will be back. Spa is heaven sent
10
Mariana
13. okt. 2025
·
Overnattet 2 netter
Love the heated pool and the location!
Love the heated pool and the location!
4
Brayan
26. sep. 2025
·
Overnattet 3 netter
À l’accueil il mon parler qu’une parti du spa était accessible et au final tout était en supplément la piscine étais à peine chauffée beaucoup de désagréments au près de la réception ils prennent leurs clients de hauts et ma femme a glisser au bord de la piscine et a cassé ses lunettes ils ont rien voulu savoir
À l’accueil il mon parler qu’une parti du spa était accessible et au final tout était en supplément la piscine étais à peine chauffée beaucoup de désagréments au près de la réception ils prennent leurs clients de hauts et ma femme a glisser au bord de la piscine et a cassé ses lunettes ils ont rien voulu savoir
8
Duncan
2. nov. 2024
·
Overnattet 4 netter
At check-out bill was padded with extra charges for mini bar which I did not use. This has happened to me before in Morocco. Check your bill. Service in night club was extremely slow, almost non-existent. Music was so loud you had to write to order anything. Conversation was impossible. I was granted access to the smaller heated pool, which I appreciated, but was told access was normally limited to members of a special club. Considering what I paid, access to the pool, should not have been restricted. The larger pool was much less interesting.
At check-out bill was padded with extra charges for mini bar which I did not use. This has happened to me before in Morocco. Check your bill. Service in night club was extremely slow, almost non-existent. Music was so loud you had to write to order anything. Conversation was impossible. I was granted access to the smaller heated pool, which I appreciated, but was told access was normally limited to members of a special club. Considering what I paid, access to the pool, should not have been restricted. The larger pool was much less interesting.
2
Farhan
21. juni 2024
·
Overnattet 2 netter
Horrible experience. Staff stole money at the spa out of my bath robe. The reception and the manager on duty were extremely rude and disrespectful
Horrible experience. Staff stole money at the spa out of my bath robe. The reception and the manager on duty were extremely rude and disrespectful
10
Sean
29. sep. 2025
·
Overnattet 6 netter
Fantastic facilities, service and location. Will be back again soon.
Fantastic facilities, service and location. Will be back again soon.
6
Adam
14. okt. 2025
·
Overnattet 5 netter
Nice grounds, little dated but nicely kept up hotel. Really nice pool area and grounds, well located within Marrakesh. What's truly lacking is the service. 1. The driver to the airport didn't turn up for 20 minutes and the hotel didn't pick up the phone. Not a nice welcome. 2. Random man walk into your room without knocking at 22:30 in the evening with 'waters'. Strange timing & knocking definitely needed. 3. Do not disturb sign totally disregarded. Again, without knocking a woman barges into the room in the morning, searching for another guest. When sent out, reception calls calling that other guest's name (totally different from mine). They could have easily check who is staying in the room, should not have disregarded the do not disturb sign etc. Somehow staff also make a point of not greeting anyone, just looking the other way when one says hello.
Nice grounds, little dated but nicely kept up hotel. Really nice pool area and grounds, well located within Marrakesh. What's truly lacking is the service. 1. The driver to the airport didn't turn up for 20 minutes and the hotel didn't pick up the phone. Not a nice welcome. 2. Random man walk into your room without knocking at 22:30 in the evening with 'waters'. Strange timing & knocking definitely needed. 3. Do not disturb sign totally disregarded. Again, without knocking a woman barges into the room in the morning, searching for another guest. When sent out, reception calls calling that other guest's name (totally different from mine). They could have easily check who is staying in the room, should not have disregarded the do not disturb sign etc. Somehow staff also make a point of not greeting anyone, just looking the other way when one says hello.
10
Emma
8. okt. 2024
·
Overnattet 7 netter
The pool and breakfast are excellent. The staff are all very welcoming but the service can be a little poor on occasions. I felt disappointed to have to pay for all still water provided and would expect a five star to include at least one or two bottles around the pool. Location is great and it’s easy for taxis or to walk. If you are in one side of the hotel as we were the noise from a couple of nearby bars continues into the early hours and you can hear it (thank goodness for earplugs). All that said I would recommend and stay here again but a few items that a five star should address.
The pool and breakfast are excellent. The staff are all very welcoming but the service can be a little poor on occasions. I felt disappointed to have to pay for all still water provided and would expect a five star to include at least one or two bottles around the pool. Location is great and it’s easy for taxis or to walk. If you are in one side of the hotel as we were the noise from a couple of nearby bars continues into the early hours and you can hear it (thank goodness for earplugs). All that said I would recommend and stay here again but a few items that a five star should address.
10
Jennelle
14. sep. 2024
·
Overnattet 1 natt
They took such good care of us great beds and pool. I slept so well. Spa is wonderful and well priced. Gift shop is great walking distance to a few malls and such. Carriage ride close by. We definitely felt safe and cared for.
They took such good care of us great beds and pool. I slept so well. Spa is wonderful and well priced. Gift shop is great walking distance to a few malls and such. Carriage ride close by. We definitely felt safe and cared for.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Mange anmeldelser fremhever rene rom og velholdte områder, men flere nevner problemer som skitne tepper, mugg på badet, dårlig drenering og slitasje som for eksempel revne gardiner eller løse armaturer.
Relaterte gjesteomtaler
10
Ruifeng
13. okt. 2024
·
Overnattet 3 netter
Clean, very good breakfast, good location
Clean, very good breakfast, good location
10
Naryis
12. des. 2025
·
Overnattet 1 natt
Me and my husband stayed here for one night. The hotel itself is beautiful, spacious, and very nice. The breakfast was amazing. The only issue was that, for the price you’re paying for a single night, you wouldn’t expect certain problems. The curtain in our bedroom was torn, and the shower’s on/off switch was coming loose. You’d think you wouldn’t encounter issues like these in a five-star hotel
Me and my husband stayed here for one night. The hotel itself is beautiful, spacious, and very nice. The breakfast was amazing. The only issue was that, for the price you’re paying for a single night, you wouldn’t expect certain problems. The curtain in our bedroom was torn, and the shower’s on/off switch was coming loose. You’d think you wouldn’t encounter issues like these in a five-star hotel
4
MANUEL
22. des. 2025
·
Overnattet 2 netter
Ruidosa, alfombra sucia, baño deteriorados.
Ruidosa, alfombra sucia, baño deteriorados.
4
Adriana
17. mai 2025
·
Overnattet 3 netter
Very dirty, shower didn’t drain, bathroom was moldy, floor was filthy, service horrendous.
Very dirty, shower didn’t drain, bathroom was moldy, floor was filthy, service horrendous.
4
lamiae
27. okt. 2025
·
Overnattet 1 natt
Dommage Que les halls de l hitel et les chambres sont un peu sombre Les placards ont besoin d un peu d entretien Le seule soucis c est au niveau de Check in c était long et nous avons eu la chambre qu a 16h Sinon c est bon
Dommage Que les halls de l hitel et les chambres sont un peu sombre Les placards ont besoin d un peu d entretien Le seule soucis c est au niveau de Check in c était long et nous avons eu la chambre qu a 16h Sinon c est bon
10
NORA
4. sep. 2024
·
Overnattet 1 natt
Nous avons été acceuilli part une charmante demoiselle le 31 aout, l'ensemble du personnel est au petit soin. La chambre que nous avons eu etait trés propre, bien équipée et agréable, côté piscine avec un joli bacon, un vrai bonheur. Le petit dejuener au top avec des produits de qualité, et bravo a notre cuisto ( le monsieur qui prépare les oeufs )chanteur qui met l'ambiance et un magnifique sourire !!! L'hôtel est situé dans un quartier très prisé de Marrakech non loin de la place Djamel Efna et le soir, nous avons pu sortir a pied a coté de restaurants et de l'annimation nocture de cette jolie ville Marocaine. Merci pour votre acceuil chalereux Houria & Nora
Nous avons été acceuilli part une charmante demoiselle le 31 aout, l'ensemble du personnel est au petit soin. La chambre que nous avons eu etait trés propre, bien équipée et agréable, côté piscine avec un joli bacon, un vrai bonheur. Le petit dejuener au top avec des produits de qualité, et bravo a notre cuisto ( le monsieur qui prépare les oeufs )chanteur qui met l'ambiance et un magnifique sourire !!! L'hôtel est situé dans un quartier très prisé de Marrakech non loin de la place Djamel Efna et le soir, nous avons pu sortir a pied a coté de restaurants et de l'annimation nocture de cette jolie ville Marocaine. Merci pour votre acceuil chalereux Houria & Nora
10
CATHERINE
14. sep. 2024
·
Overnattet 2 netter
Beautiful clean property, close to all major monuments, friendly professional staff. Will definitely go back.
Beautiful clean property, close to all major monuments, friendly professional staff. Will definitely go back.
4
Jocelyn
29. jan. 2025
·
Overnattet 7 netter
The staff was extremely non responsive and unaccommodating. We had several basic requests and the staff took sometimes over 2 hrs to respond. The housekeeping was HORRIBLE!!! Floor was not vacuumed. No wash cloths, linens on the bed were not changed daily. Coffee pot not cleaned and water wasn’t refreshed. The men that worked at the front desk were VERY RUDE and abrasive, from being questioned. I was not happy with this property.
The staff was extremely non responsive and unaccommodating. We had several basic requests and the staff took sometimes over 2 hrs to respond. The housekeeping was HORRIBLE!!! Floor was not vacuumed. No wash cloths, linens on the bed were not changed daily. Coffee pot not cleaned and water wasn’t refreshed. The men that worked at the front desk were VERY RUDE and abrasive, from being questioned. I was not happy with this property.
10
Jonathan
28. sep. 2025
·
Overnattet 2 netter
Amazing service, clean rooms, and super convinient
Amazing service, clean rooms, and super convinient
10
adam
29. apr. 2024
·
Overnattet 7 netter
Very nice and clean friendly staff it has everything you need to enjoy your holiday close to main old city and shopping areas and restaurants and clubs amazing views. I love it
Very nice and clean friendly staff it has everything you need to enjoy your holiday close to main old city and shopping areas and restaurants and clubs amazing views. I love it
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene er ofte romslige og komfortable, noen ganger med balkong og utsikt. Noen opplevde dem imidlertid som mørke eller utdaterte, og støy fra nattelivet påvirker visse rom. Tildelingen av rom med utsikt stemte ikke alltid overens med bestillingene.
Relaterte gjesteomtaler
6
Neil
10. okt. 2024
·
Overnattet 5 netter
The hotel was well positioned and had a lovely garden and pool area. We had a junior suite which was very comfortable with balcony and good view. For a hotel of its status and daily charges, we were however, very disappointed with the limited restaurant choices. The pool bar/ restaurant was fine but the dinner options were very limited. We also did not like the digital menus which were difficult to load and use. We arrived from the airport at around 10.30am on the 5th October but were not able to access our room until 3pm. There was no apology offered or any attempt made to make us feel at home. I consider that this attitude was not in keeping with the perceived services offered by a 5 star hotel. The restaurant and bar service on the other hand was generally very good. In summary if asked, I could not recommend the hotel to any of my friends and would not choose to stay there again if I returned to Marrakech.
The hotel was well positioned and had a lovely garden and pool area. We had a junior suite which was very comfortable with balcony and good view. For a hotel of its status and daily charges, we were however, very disappointed with the limited restaurant choices. The pool bar/ restaurant was fine but the dinner options were very limited. We also did not like the digital menus which were difficult to load and use. We arrived from the airport at around 10.30am on the 5th October but were not able to access our room until 3pm. There was no apology offered or any attempt made to make us feel at home. I consider that this attitude was not in keeping with the perceived services offered by a 5 star hotel. The restaurant and bar service on the other hand was generally very good. In summary if asked, I could not recommend the hotel to any of my friends and would not choose to stay there again if I returned to Marrakech.
8
Willi
5. mai 2025
·
Overnattet 4 netter
Leider erhielten wir nicht exakt das von uns gebuchte Zimmer: Gebucht: Balkon mit Aussicht Erhalten: Terrasse im Parterre mit Blick zur Strasse Ansonsten alles bestens: Sehr nettes, hilfsbereites Personal, guter Duft im ganzen Hotel, sehr schöne Aussenanlagen mit Pools…
Leider erhielten wir nicht exakt das von uns gebuchte Zimmer: Gebucht: Balkon mit Aussicht Erhalten: Terrasse im Parterre mit Blick zur Strasse Ansonsten alles bestens: Sehr nettes, hilfsbereites Personal, guter Duft im ganzen Hotel, sehr schöne Aussenanlagen mit Pools…
10
Naryis
12. des. 2025
·
Overnattet 1 natt
Me and my husband stayed here for one night. The hotel itself is beautiful, spacious, and very nice. The breakfast was amazing. The only issue was that, for the price you’re paying for a single night, you wouldn’t expect certain problems. The curtain in our bedroom was torn, and the shower’s on/off switch was coming loose. You’d think you wouldn’t encounter issues like these in a five-star hotel
Me and my husband stayed here for one night. The hotel itself is beautiful, spacious, and very nice. The breakfast was amazing. The only issue was that, for the price you’re paying for a single night, you wouldn’t expect certain problems. The curtain in our bedroom was torn, and the shower’s on/off switch was coming loose. You’d think you wouldn’t encounter issues like these in a five-star hotel
6
Jawher Ben
31. aug. 2024
·
Overnattet 3 netter
I had to wait till 5:30pm to check in as my room was not ready. Garden view rooms were next to a nightclub and was always woken up in the middle of night by fighting and noisy revellers. Not much of of a quite weekend trip.
I had to wait till 5:30pm to check in as my room was not ready. Garden view rooms were next to a nightclub and was always woken up in the middle of night by fighting and noisy revellers. Not much of of a quite weekend trip.
8
Tanweer
13. mars 2024
·
Overnattet 3 netter
Stunning building and is high end luxury in the lobbies and stunning grounds, but room was very basic compared to the expected standards. Staff super friendly, respectful and helpful. Bed was so great and comfortable. Just felt for the price and expected 5 star experience it fell short of the mark for me.
Stunning building and is high end luxury in the lobbies and stunning grounds, but room was very basic compared to the expected standards. Staff super friendly, respectful and helpful. Bed was so great and comfortable. Just felt for the price and expected 5 star experience it fell short of the mark for me.
10
Mark
1. feb. 2024
·
Overnattet 5 netter
Fantastic hotel near the Old Town of Marrakech. The rooms were huge and well laid out. The staff were friendly and courteous, and the gardens were a delighted. A beautiful hotel.
Fantastic hotel near the Old Town of Marrakech. The rooms were huge and well laid out. The staff were friendly and courteous, and the gardens were a delighted. A beautiful hotel.
4
lamiae
27. okt. 2025
·
Overnattet 1 natt
Dommage Que les halls de l hitel et les chambres sont un peu sombre Les placards ont besoin d un peu d entretien Le seule soucis c est au niveau de Check in c était long et nous avons eu la chambre qu a 16h Sinon c est bon
Dommage Que les halls de l hitel et les chambres sont un peu sombre Les placards ont besoin d un peu d entretien Le seule soucis c est au niveau de Check in c était long et nous avons eu la chambre qu a 16h Sinon c est bon
6
Adam
14. okt. 2025
·
Overnattet 5 netter
Nice grounds, little dated but nicely kept up hotel. Really nice pool area and grounds, well located within Marrakesh. What's truly lacking is the service. 1. The driver to the airport didn't turn up for 20 minutes and the hotel didn't pick up the phone. Not a nice welcome. 2. Random man walk into your room without knocking at 22:30 in the evening with 'waters'. Strange timing & knocking definitely needed. 3. Do not disturb sign totally disregarded. Again, without knocking a woman barges into the room in the morning, searching for another guest. When sent out, reception calls calling that other guest's name (totally different from mine). They could have easily check who is staying in the room, should not have disregarded the do not disturb sign etc. Somehow staff also make a point of not greeting anyone, just looking the other way when one says hello.
Nice grounds, little dated but nicely kept up hotel. Really nice pool area and grounds, well located within Marrakesh. What's truly lacking is the service. 1. The driver to the airport didn't turn up for 20 minutes and the hotel didn't pick up the phone. Not a nice welcome. 2. Random man walk into your room without knocking at 22:30 in the evening with 'waters'. Strange timing & knocking definitely needed. 3. Do not disturb sign totally disregarded. Again, without knocking a woman barges into the room in the morning, searching for another guest. When sent out, reception calls calling that other guest's name (totally different from mine). They could have easily check who is staying in the room, should not have disregarded the do not disturb sign etc. Somehow staff also make a point of not greeting anyone, just looking the other way when one says hello.
2
David
30. mai 2024
·
Overnattet 2 netter
Notre séjour à Marrakech a été totalement déconcertant. En raison d'un séminaire de start-up, les prix avaient été multipliés par quatre, et nous avons payé 1250 € pour deux nuits sans petit-déjeuner. Le pire, c'est que l'hôtel se trouve en face d'une discothèque, rendant impossible tout sommeil avant 4 heures du matin. Après nos réclamations, le directeur Amine a changé nos chambres. Cependant, la nouvelle chambre était également située en face de la discothèque, mais à un étage supérieur. Nous avons voulu quitter l'établissement pour changer d'hôtel, mais le directeur nous a informés qu'un remboursement n'était pas possible car nous avions réservé via Hotels.com, et que nous devions donc terminer notre séjour. Il nous a offert une remise de 20 % sur les extras, soit 90 €, pour un total de 1600 € réglés pour deux nuits. Je déconseille fortement cet établissement si vous souhaitez dormir au calme. Le directeur nous a clairement indiqué que la direction du groupe Accor était au courant du problème, mais en attendant, ils encaissent des prix exorbitants sans prévenir les clients.
Notre séjour à Marrakech a été totalement déconcertant. En raison d'un séminaire de start-up, les prix avaient été multipliés par quatre, et nous avons payé 1250 € pour deux nuits sans petit-déjeuner. Le pire, c'est que l'hôtel se trouve en face d'une discothèque, rendant impossible tout sommeil avant 4 heures du matin. Après nos réclamations, le directeur Amine a changé nos chambres. Cependant, la nouvelle chambre était également située en face de la discothèque, mais à un étage supérieur. Nous avons voulu quitter l'établissement pour changer d'hôtel, mais le directeur nous a informés qu'un remboursement n'était pas possible car nous avions réservé via Hotels.com, et que nous devions donc terminer notre séjour. Il nous a offert une remise de 20 % sur les extras, soit 90 €, pour un total de 1600 € réglés pour deux nuits. Je déconseille fortement cet établissement si vous souhaitez dormir au calme. Le directeur nous a clairement indiqué que la direction du groupe Accor était au courant du problème, mais en attendant, ils encaissent des prix exorbitants sans prévenir les clients.
6
Mousa
18. sep. 2024
·
Overnattet 2 netter
The property is expensive. The room is dull and dark. There isn’t much sunshine entering the room from the windows. Surprised to know that there was no bidet in the suite. There is a lot of not utilized space allocation in the lobby and corridors. Not the best of experience.
The property is expensive. The room is dull and dark. There isn’t much sunshine entering the room from the windows. Surprised to know that there was no bidet in the suite. There is a lot of not utilized space allocation in the lobby and corridors. Not the best of experience.
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KI-generert oppsummering basert på nylige gjesteomtaler
Service
Tilbakemeldingene er delte: vennlig personale roses ofte, men mange rapporterer om trege eller uorganiserte innsjekkinger, dårlig koordinering, lite hjelpsomme eller uhøflige interaksjoner, feil på regningen og strenge regler.
Relaterte gjesteomtaler
10
Imad
5. juni 2025
·
Overnattet 2 netter
Our second time and the property and it was great. Service and staff were exceptional. We’ll be back and thank you.
Our second time and the property and it was great. Service and staff were exceptional. We’ll be back and thank you.
2
Sebastian
29. apr. 2025
·
Overnattet 3 netter
The entire stay and experience was a disaster from the beginning to the end. Personnel was rude and hotel manager refused to meet with me to address the problems. There is a long list of problems so I wont start writing them all here. I demand a refund!!
The entire stay and experience was a disaster from the beginning to the end. Personnel was rude and hotel manager refused to meet with me to address the problems. There is a long list of problems so I wont start writing them all here. I demand a refund!!
6
Sophie
28. juli 2025
·
Overnattet 4 netter
I recently stayed at the Sofitel and was impressed by the beautiful surroundings — the hotel is clean, stylish, and well-maintained, with lovely interiors that create a luxurious atmosphere. However, the service didn’t match the setting. While there were plenty of staff around, there seemed to be a lack of communication between them. Requests were often delayed or forgotten, and it felt like no one really knew what was going on. The service was noticeably slow throughout the stay, which took away from the overall experience. A stunning hotel with great potential, but the management and coordination behind the scenes need serious improvement.
I recently stayed at the Sofitel and was impressed by the beautiful surroundings — the hotel is clean, stylish, and well-maintained, with lovely interiors that create a luxurious atmosphere. However, the service didn’t match the setting. While there were plenty of staff around, there seemed to be a lack of communication between them. Requests were often delayed or forgotten, and it felt like no one really knew what was going on. The service was noticeably slow throughout the stay, which took away from the overall experience. A stunning hotel with great potential, but the management and coordination behind the scenes need serious improvement.
2
Rafic
24. aug. 2024
·
Overnattet 1 natt
The check in was very slow and unorganised, I had to go through three persons, after an hour of wait, I asked for the manager and this is when I was able to check in.
The check in was very slow and unorganised, I had to go through three persons, after an hour of wait, I asked for the manager and this is when I was able to check in.
6
Adam
14. okt. 2025
·
Overnattet 5 netter
Nice grounds, little dated but nicely kept up hotel. Really nice pool area and grounds, well located within Marrakesh. What's truly lacking is the service. 1. The driver to the airport didn't turn up for 20 minutes and the hotel didn't pick up the phone. Not a nice welcome. 2. Random man walk into your room without knocking at 22:30 in the evening with 'waters'. Strange timing & knocking definitely needed. 3. Do not disturb sign totally disregarded. Again, without knocking a woman barges into the room in the morning, searching for another guest. When sent out, reception calls calling that other guest's name (totally different from mine). They could have easily check who is staying in the room, should not have disregarded the do not disturb sign etc. Somehow staff also make a point of not greeting anyone, just looking the other way when one says hello.
Nice grounds, little dated but nicely kept up hotel. Really nice pool area and grounds, well located within Marrakesh. What's truly lacking is the service. 1. The driver to the airport didn't turn up for 20 minutes and the hotel didn't pick up the phone. Not a nice welcome. 2. Random man walk into your room without knocking at 22:30 in the evening with 'waters'. Strange timing & knocking definitely needed. 3. Do not disturb sign totally disregarded. Again, without knocking a woman barges into the room in the morning, searching for another guest. When sent out, reception calls calling that other guest's name (totally different from mine). They could have easily check who is staying in the room, should not have disregarded the do not disturb sign etc. Somehow staff also make a point of not greeting anyone, just looking the other way when one says hello.
2
azzeddine
12. nov. 2025
·
Overnattet 6 netter
The staff have a lot to learn about hospitality especially in the reception You earn a good review by providing a good service, you don’t beg for it
The staff have a lot to learn about hospitality especially in the reception You earn a good review by providing a good service, you don’t beg for it
6
abderrazak
21. feb. 2025
·
Overnattet 1 natt
L’hôtel a besoin de beaucoup de rénovation la chambre et les couloirs très mauvais état en plus le service était très long à la réception 2h pour avoir la chambre
L’hôtel a besoin de beaucoup de rénovation la chambre et les couloirs très mauvais état en plus le service était très long à la réception 2h pour avoir la chambre
10
Carey
24. juni 2025
·
Overnattet 3 netter
Amazing! Front desk and concierge were very accommodating. The location of hotel was walking distance to all the hot spots! Hotel is stunning, pool food was delish I can’t wait to return!
Amazing! Front desk and concierge were very accommodating. The location of hotel was walking distance to all the hot spots! Hotel is stunning, pool food was delish I can’t wait to return!
6
Shaheen
29. juli 2025
·
Overnattet 3 netter
Beautiful property, great location, safe neighbourhood. Lovely rooms. Meal at SO Lounge was delicious. Didn’t feel the same with lunch by the pool or the breakfast. In terms of service, it always felt as if what we asked for was a bother - I asked for a clarification since I had booked a room that included breakfast (had the email to confirm), they said it wasn’t included and that they would connect with the reservations team to determine the problem. Never heard from anyone with any clarification.
Beautiful property, great location, safe neighbourhood. Lovely rooms. Meal at SO Lounge was delicious. Didn’t feel the same with lunch by the pool or the breakfast. In terms of service, it always felt as if what we asked for was a bother - I asked for a clarification since I had booked a room that included breakfast (had the email to confirm), they said it wasn’t included and that they would connect with the reservations team to determine the problem. Never heard from anyone with any clarification.
2
Tristram James
22. sep. 2025
·
Overnattet 7 netter
What a crashing disappointment. In 30 years, 49 countries, and a few hundred hotels, I've never felt compelled to complain (I know some people are serial complainers - that's not me) or leave a bad review. Housekeeping, reception staff etc were all great, and physically the hotel is nice and well appointed... ...but crumbs, the management, policies, and F&B staff were beyond woeful. Having bags rifled through on the door (we saw an elderly couple having water confiscated - in 40 degree heat), waiting 30 minutes and after three chases getting service from a pool bar (multiple times, I may add)... but worst, having selected a couple of loungers on the completely empty terrace next to our room (with no signage whatsoever saying it was restricted - and even then, we arrived after the 18:00 restriction time), we were ordered to leave by first a member of bar staff, my partner still dripping wet, then guest relations (!), and threatened with a fine of 500 Dirham if we didn't leave immediately. Never have I been so appalled by what claims to be a 5 star hotel - the Raffles, the Peninsula, Nobu, and frankly, a even a Travelodge puts this hotel to shame.
What a crashing disappointment. In 30 years, 49 countries, and a few hundred hotels, I've never felt compelled to complain (I know some people are serial complainers - that's not me) or leave a bad review. Housekeeping, reception staff etc were all great, and physically the hotel is nice and well appointed... ...but crumbs, the management, policies, and F&B staff were beyond woeful. Having bags rifled through on the door (we saw an elderly couple having water confiscated - in 40 degree heat), waiting 30 minutes and after three chases getting service from a pool bar (multiple times, I may add)... but worst, having selected a couple of loungers on the completely empty terrace next to our room (with no signage whatsoever saying it was restricted - and even then, we arrived after the 18:00 restriction time), we were ordered to leave by first a member of bar staff, my partner still dripping wet, then guest relations (!), and threatened with a fine of 500 Dirham if we didn't leave immediately. Never have I been so appalled by what claims to be a 5 star hotel - the Raffles, the Peninsula, Nobu, and frankly, a even a Travelodge puts this hotel to shame.
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KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Generelt ansett som praktisk og innen gangavstand til de viktigste severdighetene, selv om noen rom blir påvirket av støy fra barer eller klubber i nærheten sent på kvelden.
Relaterte gjesteomtaler
10
Ruifeng
13. okt. 2024
·
Overnattet 3 netter
Clean, very good breakfast, good location
Clean, very good breakfast, good location
10
Mariana
13. okt. 2025
·
Overnattet 2 netter
Love the heated pool and the location!
Love the heated pool and the location!
10
Savvas
10. apr. 2024
·
Overnattet 5 netter
Nicely located at a quiet neighbourhood and still possible to walk to the city centre. Personnel was very helpful and friendly and the breakfast quite good quality and choice.
Nicely located at a quiet neighbourhood and still possible to walk to the city centre. Personnel was very helpful and friendly and the breakfast quite good quality and choice.
6
Adam
14. okt. 2025
·
Overnattet 5 netter
Nice grounds, little dated but nicely kept up hotel. Really nice pool area and grounds, well located within Marrakesh. What's truly lacking is the service. 1. The driver to the airport didn't turn up for 20 minutes and the hotel didn't pick up the phone. Not a nice welcome. 2. Random man walk into your room without knocking at 22:30 in the evening with 'waters'. Strange timing & knocking definitely needed. 3. Do not disturb sign totally disregarded. Again, without knocking a woman barges into the room in the morning, searching for another guest. When sent out, reception calls calling that other guest's name (totally different from mine). They could have easily check who is staying in the room, should not have disregarded the do not disturb sign etc. Somehow staff also make a point of not greeting anyone, just looking the other way when one says hello.
Nice grounds, little dated but nicely kept up hotel. Really nice pool area and grounds, well located within Marrakesh. What's truly lacking is the service. 1. The driver to the airport didn't turn up for 20 minutes and the hotel didn't pick up the phone. Not a nice welcome. 2. Random man walk into your room without knocking at 22:30 in the evening with 'waters'. Strange timing & knocking definitely needed. 3. Do not disturb sign totally disregarded. Again, without knocking a woman barges into the room in the morning, searching for another guest. When sent out, reception calls calling that other guest's name (totally different from mine). They could have easily check who is staying in the room, should not have disregarded the do not disturb sign etc. Somehow staff also make a point of not greeting anyone, just looking the other way when one says hello.
10
patricia
10. apr. 2025
·
Overnattet 3 netter
Very well located, Confortable rooms, beautiful gardens
Very well located, Confortable rooms, beautiful gardens
10
CATHERINE
14. sep. 2024
·
Overnattet 2 netter
Beautiful clean property, close to all major monuments, friendly professional staff. Will definitely go back.
Beautiful clean property, close to all major monuments, friendly professional staff. Will definitely go back.
10
Jose Rodrigo
27. juli 2024
·
Overnattet 2 netter
Ubicación excelente, el área de la alberca y sus jardines está excelente. Caminando en 15 minutos está cerca muchísimas cosas turísticas
Ubicación excelente, el área de la alberca y sus jardines está excelente. Caminando en 15 minutos está cerca muchísimas cosas turísticas
10
Carey
24. juni 2025
·
Overnattet 3 netter
Amazing! Front desk and concierge were very accommodating. The location of hotel was walking distance to all the hot spots! Hotel is stunning, pool food was delish I can’t wait to return!
Amazing! Front desk and concierge were very accommodating. The location of hotel was walking distance to all the hot spots! Hotel is stunning, pool food was delish I can’t wait to return!
10
Emma
8. okt. 2024
·
Overnattet 7 netter
The pool and breakfast are excellent. The staff are all very welcoming but the service can be a little poor on occasions. I felt disappointed to have to pay for all still water provided and would expect a five star to include at least one or two bottles around the pool. Location is great and it’s easy for taxis or to walk. If you are in one side of the hotel as we were the noise from a couple of nearby bars continues into the early hours and you can hear it (thank goodness for earplugs). All that said I would recommend and stay here again but a few items that a five star should address.
The pool and breakfast are excellent. The staff are all very welcoming but the service can be a little poor on occasions. I felt disappointed to have to pay for all still water provided and would expect a five star to include at least one or two bottles around the pool. Location is great and it’s easy for taxis or to walk. If you are in one side of the hotel as we were the noise from a couple of nearby bars continues into the early hours and you can hear it (thank goodness for earplugs). All that said I would recommend and stay here again but a few items that a five star should address.
10
adam
29. apr. 2024
·
Overnattet 7 netter
Very nice and clean friendly staff it has everything you need to enjoy your holiday close to main old city and shopping areas and restaurants and clubs amazing views. I love it
Very nice and clean friendly staff it has everything you need to enjoy your holiday close to main old city and shopping areas and restaurants and clubs amazing views. I love it
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Servering
Frokosten får svært gode tilbakemeldinger, mens tilbakemeldingene om mat og drikke generelt er blandet. Det nevnes treg service, begrenset utvalg til middag, høye priser, meny som kun er tilgjengelig digitalt, restriksjoner på medbrakt mat og tidvis mangel på tilgjengelighet tidlig om morgenen.
Relaterte gjesteomtaler
6
Neil
10. okt. 2024
·
Overnattet 5 netter
The hotel was well positioned and had a lovely garden and pool area. We had a junior suite which was very comfortable with balcony and good view. For a hotel of its status and daily charges, we were however, very disappointed with the limited restaurant choices. The pool bar/ restaurant was fine but the dinner options were very limited. We also did not like the digital menus which were difficult to load and use. We arrived from the airport at around 10.30am on the 5th October but were not able to access our room until 3pm. There was no apology offered or any attempt made to make us feel at home. I consider that this attitude was not in keeping with the perceived services offered by a 5 star hotel. The restaurant and bar service on the other hand was generally very good. In summary if asked, I could not recommend the hotel to any of my friends and would not choose to stay there again if I returned to Marrakech.
The hotel was well positioned and had a lovely garden and pool area. We had a junior suite which was very comfortable with balcony and good view. For a hotel of its status and daily charges, we were however, very disappointed with the limited restaurant choices. The pool bar/ restaurant was fine but the dinner options were very limited. We also did not like the digital menus which were difficult to load and use. We arrived from the airport at around 10.30am on the 5th October but were not able to access our room until 3pm. There was no apology offered or any attempt made to make us feel at home. I consider that this attitude was not in keeping with the perceived services offered by a 5 star hotel. The restaurant and bar service on the other hand was generally very good. In summary if asked, I could not recommend the hotel to any of my friends and would not choose to stay there again if I returned to Marrakech.
8
Hassan
11. juli 2025
·
Overnattet 8 netter
Er nydelig sted men helt utrolig beliggenhet! Sentralt mye fint rundt hotellet ligger i et fint området. Hotellet i seg selv er vakkert med fine fasiliteter og nydelige rom! Det som drar dette hotellet ned fra 5/5 til 4/5 for meg er reglen på mat og drikke. Det var ikke lov og ta med noe form for mat inn på hotellet. Alt på hotellet var utrolig priset. 1 liter med vann og 0,33 ML cola kostet oss 25 euro! Dette syns jeg var litt i overkant.
Er nydelig sted men helt utrolig beliggenhet! Sentralt mye fint rundt hotellet ligger i et fint området. Hotellet i seg selv er vakkert med fine fasiliteter og nydelige rom! Det som drar dette hotellet ned fra 5/5 til 4/5 for meg er reglen på mat og drikke. Det var ikke lov og ta med noe form for mat inn på hotellet. Alt på hotellet var utrolig priset. 1 liter med vann og 0,33 ML cola kostet oss 25 euro! Dette syns jeg var litt i overkant.
10
Naryis
12. des. 2025
·
Overnattet 1 natt
Me and my husband stayed here for one night. The hotel itself is beautiful, spacious, and very nice. The breakfast was amazing. The only issue was that, for the price you’re paying for a single night, you wouldn’t expect certain problems. The curtain in our bedroom was torn, and the shower’s on/off switch was coming loose. You’d think you wouldn’t encounter issues like these in a five-star hotel
Me and my husband stayed here for one night. The hotel itself is beautiful, spacious, and very nice. The breakfast was amazing. The only issue was that, for the price you’re paying for a single night, you wouldn’t expect certain problems. The curtain in our bedroom was torn, and the shower’s on/off switch was coming loose. You’d think you wouldn’t encounter issues like these in a five-star hotel
10
Agustín Gerardo
10. nov. 2025
·
Overnattet 1 natt
En general todo muy bien. Solo que el desayuno lo abren a determinada hora (me parece que a las 7am) y a esa hora no puedes pedir todo lo que se supone que incluye. En el caso concreto, no nos dejaron pedir huevos benedictinos, porque no tenían los insumos hasta las 8am.
En general todo muy bien. Solo que el desayuno lo abren a determinada hora (me parece que a las 7am) y a esa hora no puedes pedir todo lo que se supone que incluye. En el caso concreto, no nos dejaron pedir huevos benedictinos, porque no tenían los insumos hasta las 8am.
6
Thamir
10. okt. 2024
·
Overnattet 7 netter
LIKED: super friendly staff and helpful, location is great, beautiful grounds DISLIKED: Not allowed to bring in outside food. One of us is Gluten Free and kids are picky eaters so options are limited at the hotel. I understand not having outside food in the lobby or grounds but in the privacy of your own room? For a 5 star resort this was very strange and we have stayed at several accor properties and are accor members. This is the first time we experinced this. If you are ok with only eating at the hotel then this place is amazing. If you like freedom to choose I would select else where.
LIKED: super friendly staff and helpful, location is great, beautiful grounds DISLIKED: Not allowed to bring in outside food. One of us is Gluten Free and kids are picky eaters so options are limited at the hotel. I understand not having outside food in the lobby or grounds but in the privacy of your own room? For a 5 star resort this was very strange and we have stayed at several accor properties and are accor members. This is the first time we experinced this. If you are ok with only eating at the hotel then this place is amazing. If you like freedom to choose I would select else where.
10
eugenio
23. feb. 2024
·
Overnattet 3 netter
Uno de los mejores hoteles de Marrakesh. Un desayuno incomparable
Uno de los mejores hoteles de Marrakesh. Un desayuno incomparable
6
Salima
13. jan. 2026
·
Overnattet 3 netter
Frokosten var magisk ! Men det var mye rot med baggasjen min og innsjekking da jeg ble trukket og betalt for en annen person .
Frokosten var magisk ! Men det var mye rot med baggasjen min og innsjekking da jeg ble trukket og betalt for en annen person .
10
Emma
8. okt. 2024
·
Overnattet 7 netter
The pool and breakfast are excellent. The staff are all very welcoming but the service can be a little poor on occasions. I felt disappointed to have to pay for all still water provided and would expect a five star to include at least one or two bottles around the pool. Location is great and it’s easy for taxis or to walk. If you are in one side of the hotel as we were the noise from a couple of nearby bars continues into the early hours and you can hear it (thank goodness for earplugs). All that said I would recommend and stay here again but a few items that a five star should address.
The pool and breakfast are excellent. The staff are all very welcoming but the service can be a little poor on occasions. I felt disappointed to have to pay for all still water provided and would expect a five star to include at least one or two bottles around the pool. Location is great and it’s easy for taxis or to walk. If you are in one side of the hotel as we were the noise from a couple of nearby bars continues into the early hours and you can hear it (thank goodness for earplugs). All that said I would recommend and stay here again but a few items that a five star should address.
6
Shaheen
29. juli 2025
·
Overnattet 3 netter
Beautiful property, great location, safe neighbourhood. Lovely rooms. Meal at SO Lounge was delicious. Didn’t feel the same with lunch by the pool or the breakfast. In terms of service, it always felt as if what we asked for was a bother - I asked for a clarification since I had booked a room that included breakfast (had the email to confirm), they said it wasn’t included and that they would connect with the reservations team to determine the problem. Never heard from anyone with any clarification.
Beautiful property, great location, safe neighbourhood. Lovely rooms. Meal at SO Lounge was delicious. Didn’t feel the same with lunch by the pool or the breakfast. In terms of service, it always felt as if what we asked for was a bother - I asked for a clarification since I had booked a room that included breakfast (had the email to confirm), they said it wasn’t included and that they would connect with the reservations team to determine the problem. Never heard from anyone with any clarification.
2
Tristram James
22. sep. 2025
·
Overnattet 7 netter
What a crashing disappointment. In 30 years, 49 countries, and a few hundred hotels, I've never felt compelled to complain (I know some people are serial complainers - that's not me) or leave a bad review. Housekeeping, reception staff etc were all great, and physically the hotel is nice and well appointed... ...but crumbs, the management, policies, and F&B staff were beyond woeful. Having bags rifled through on the door (we saw an elderly couple having water confiscated - in 40 degree heat), waiting 30 minutes and after three chases getting service from a pool bar (multiple times, I may add)... but worst, having selected a couple of loungers on the completely empty terrace next to our room (with no signage whatsoever saying it was restricted - and even then, we arrived after the 18:00 restriction time), we were ordered to leave by first a member of bar staff, my partner still dripping wet, then guest relations (!), and threatened with a fine of 500 Dirham if we didn't leave immediately. Never have I been so appalled by what claims to be a 5 star hotel - the Raffles, the Peninsula, Nobu, and frankly, a even a Travelodge puts this hotel to shame.
What a crashing disappointment. In 30 years, 49 countries, and a few hundred hotels, I've never felt compelled to complain (I know some people are serial complainers - that's not me) or leave a bad review. Housekeeping, reception staff etc were all great, and physically the hotel is nice and well appointed... ...but crumbs, the management, policies, and F&B staff were beyond woeful. Having bags rifled through on the door (we saw an elderly couple having water confiscated - in 40 degree heat), waiting 30 minutes and after three chases getting service from a pool bar (multiple times, I may add)... but worst, having selected a couple of loungers on the completely empty terrace next to our room (with no signage whatsoever saying it was restricted - and even then, we arrived after the 18:00 restriction time), we were ordered to leave by first a member of bar staff, my partner still dripping wet, then guest relations (!), and threatened with a fine of 500 Dirham if we didn't leave immediately. Never have I been so appalled by what claims to be a 5 star hotel - the Raffles, the Peninsula, Nobu, and frankly, a even a Travelodge puts this hotel to shame.
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6
Bouzid
for 3 uker siden
·
Overnattet 2 netter
Les nouvelles, son chambre sont sympas. Les autres chambres sont archaïques. Je trouve que l’hôtel est un peu cher.
Les nouvelles, son chambre sont sympas. Les autres chambres sont archaïques. Je trouve que l’hôtel est un peu cher.
8
Bouzid
for 3 uker siden
·
Overnattet 1 natt
Très bien piscine top bien
Très bien piscine top bien
2
Khalid
19. aug. 2026
·
Overnattet 1 natt
Chambre d’hôtel donne à côté d’une chambre d’hôtel en travaux.. réveillé à 8h avec le bruit des marteaux piqueurs , malgres la plainte signalé à la réception rien a été fait pour nous.. ils nous ont juste dis au revoir c’est une honte!!! Je n’y retournerai plus jamais
Chambre d’hôtel donne à côté d’une chambre d’hôtel en travaux.. réveillé à 8h avec le bruit des marteaux piqueurs , malgres la plainte signalé à la réception rien a été fait pour nous.. ils nous ont juste dis au revoir c’est une honte!!! Je n’y retournerai plus jamais
10
Jacques
23. juli 2026
·
Overnattet 3 netter
One of the best hotel in Marrakech best breakfast best employee very clean nice pools top of the top 10/10
One of the best hotel in Marrakech best breakfast best employee very clean nice pools top of the top 10/10
10
Abdurrahman
21. juli 2026
·
Overnattet 5 netter
Nous sommes partis entre potes pour visiter Marrakech. Finalement l’hôtel était tellement génial que nous l’avons quasiment pas quitté. Je recommande à 1000%
Nous sommes partis entre potes pour visiter Marrakech. Finalement l’hôtel était tellement génial que nous l’avons quasiment pas quitté. Je recommande à 1000%
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Utsjekking
Fra 15:00 til 00:00
Før 12:00
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
oktober 2026
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november 2026
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Rimeligere
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Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-10-16: 361.0188809802246USD
- 2026-10-17: 902.9681109281005USD
- 2026-10-18: 341.4623110880737USD
- 2026-10-19: 311.6787833156128USD
- 2026-10-20: 314.9560524523315USD
- 2026-10-21: 361.735749305603USD
- 2026-10-22: 820.6845507661133USD
- 2026-10-23: 882.8798834161377USD
- 2026-10-24: 870.5230367200927USD
- 2026-10-25: 485.0242394161377USD
- 2026-10-26: 561.2961001633911USD
- 2026-10-27: 447.9360014161377USD
- 2026-10-28: 433.09489608770747USD
- 2026-10-29: 478.6122790877075USD
- 2026-10-30: 885.0400576120605USD
- 2026-10-31: 363.7992023552856USD
- 2026-11-01: 358.7619513397827USD
- 2026-11-02: 327.7338762224731USD
- 2026-11-03: 432.20159741613764USD
- 2026-11-04: 474.05335186846924USD
- 2026-11-05: 375.5351816083374USD
- 2026-11-06: 359.0896713937988USD
- 2026-11-07: 651.5783276280517USD
- 2026-11-08: 347.80138757403563USD
- 2026-11-09: 346.02902401660157USD
- 2026-11-10: 512.3436759441528USD
- 2026-11-11: 361.40802925158687USD
- 2026-11-12: 760.9293348636475USD
- 2026-11-13: 755.3335706760254USD
- 2026-11-14: 599.4214838162842USD
- 2026-11-15: 277.1705304441528USD
- 2026-11-16: 354.9991900665283USD
- 2026-11-17: 344.90040485412595USD
- 2026-11-18: 347.437208449646USD
- 2026-11-19: 408.19990199383545USD
- 2026-11-20: 412.33894968389893USD
- 2026-11-21: 408.0906619758301USD
- 2026-11-22: 409.9234933988037USD
- 2026-11-23: 308.61999421490475USD
- 2026-11-24: 308.9477142689209USD
- 2026-11-25: 415.6040772299194USD
- 2026-11-26: 422.90474026055904USD
- 2026-11-27: 366.39671390429686USD
- 2026-11-28: 396.2440364753418USD
- 2026-11-29: 310.756262510498USD
- 2026-11-30: 310.756262510498USD
- 2026-12-01: 326.4387732146606USD
- 2026-12-02: 318.6679493781128USD
- 2026-12-03: 340.5671260111694USD
- 2026-12-04: 314.3005780460205USD
- 2026-12-05: 326.72986270690916USD
- 2026-12-06: 304.65089449633786USD
- 2026-12-07: 306.7993043826294USD
- 2026-12-08: 339.2804946782226USD
- 2026-12-09: 310.756262510498USD
- 2026-12-10: 308.68070216839595USD
- 2026-12-11: 308.61999421490475USD
- 2026-12-12: 308.61999421490475USD
- 2026-12-13: 326.00706077929686USD
- 2026-12-14: 306.8600123361206USD
- 2026-12-15: 327.76107475756834USD
- 2026-12-16: 308.61999421490475USD
Dette overnattingsstedet tilbyr transport fra flyplassen (betaling kan kreves). For å avtale henting må gjestene kontakte overnattingsstedet 48 timer før ankomst ved hjelp av kontaktopplysningene i bestillingsbekreftelsen. En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kontanter
- Overnattingsstedet har følgende sikkerhetstiltak: brannslukningsapparat og røykvarsler
- Dette overnattingsstedet har utendørsområder, som balkonger, verandaer og terrasser, som kanskje ikke passer for barn. Hvis du har bekymringer, anbefaler vi at du kontakter overnattingsstedet før ankomst for å bekrefte at de har et tilgjengelig rom som passer for deg
- Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt
- Dette overnattingsstedet krever gebyrer for adgang til spatjenestene.
- Dette overnattingsstedet krever gebyrer for tilgang til So Lounge i helger og under spesielle arrangementer.
- Massasjetjenester må forhåndsbestilles. Bestilling kan foretas ved å kontakte dette hotellet før ankomst ved hjelp av kontaktopplysningene i bestillingsbekreftelsen.
- Opptil 2 barn som er 4 år eller yngre, kan bo uten ekstra kostnader på rommet til sine foreldre/foresatte (uten ekstraseng), men det kan ikke garanteres at frokost er inkludert.
- Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.
- Pris for frokostbuffé: ca. MAD 300 per person
- Avgift for flyplasstransport: MAD 600 per kjøretøy (én vei, maks antall passasjerer: 4)
- Sen utsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Parkering
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Betjent parkering
Aktiviteter
Svømmebasseng
Hage
Golfbane (i nærheten)
Lekeplass
Barnebasseng
Innendørs svømmebasseng
Utendørs svømmebasseng
Utendørs oppvarmet svømmebasseng
Levende musikk
Evening Entertainment
Pool (Indoor)
Utemøbler
Pool (Rooftop)
Pool (Seasonal Outdoor)
Bordtennis
Terrasse
Fitness Center (nearby)
Tjenester
Forretningssenter
Renseri
Barnepass
Rengjøring
Bankettfasiliteter
Valutaveksling
Bankboks
Minibank
Sykkelutleie
Bagasjeoppbevaring
Separat røykeområde
Ekspress innsjekking/Utsjekking
Selvbetjent vaskeri
24-Hour Front Desk
Concierge Services
Lockers Available
Generelt
Romservice
Restaurant
Rom for ikke-røykere
Badstue
Badestamp/Jacuzzi
Damprom
Massasje
Solarium
Spa- og velværesenter
Barberer -og skjønnhetssalong
Kroppsbehandlinger
Ansiktsbehandlinger
Barneklubb
Bar ved bassenget
Matpakker
Frokost servert på rommet
Familierom
Beach Sun Loungers
Snack Bar/Deli
Parkering
Parkering
Betjent parkering
Gratis parkering
Ladestasjon for elbil
Parking Onsite
Internett
Gratis wi-fi