Sofitel Marrakech Palais Impérial & Spa
552 US$
/natt
Snitt för oktober
Priser för Sofitel Marrakech Palais Impérial & Spa
Välj datum för att se priser och tillgänglighet.
552 US$
/natt
Snitt för oktober
Genomsnittliga priser per månad
På Sofitel Marrakech Palais Impérial & Spa är priset per natt i genomsnitt 275 US$ under den billigaste månaden (augusti) och 770 US$ under den dyraste månaden (april), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 399 US$ |
| februari | 379 US$ |
| mars | 439 US$ |
| april | 770 US$ |
| maj | 519 US$ |
| juni | 344 US$ |
| juli | 285 US$ |
| augusti | 275 US$ |
| september | 396 US$ |
| oktober | 552 US$ |
| november | 412 US$ |
| december | 433 US$ |
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okt. · 552 US$
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Dyrast: april (ca 770 US$)
Billigast: augusti (ca 275 US$)
Om detta boende
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du tillgång till bland annat 4 utomhuspooler, 2 bubbelpooler och en nattklubb. Detta hotell i art décostil har ä...
Bekvämligheter
Skäm bort dig med ett besök på deras spa, som erbjuder bland annat massage, kroppsbehandlingar och ansiktsbehandlingar. Här har du tillgång till bland annat 4 utomhuspooler, 2 bubbelpooler och en nattklubb. Detta hotell i art décostil har även gratis wi-fi, conciergetjänster och barnpassning mot en avgift. Gäster kan enkelt hoppa på boendets buss (avgift tillkommer) som rör sig inom ett område på 10 km.
Företagsfaciliteter
Gäster har tillgång till bland annat business-service, limousine- och taxibokning och gratis dagstidningar i lobbyn. Planerar du ett event i Marrakech? På detta hotell finns det event- och konferensutrymmen på upp till 51 kvadratmeter, däribland konferensrum och 6 mötesrum. Gäster erbjuds flygtransfer tur/retur mot en avgift (tillgänglig dygnet runt), och gratis parkeringsservice finns på plats.
Måltider
Detta hotell har 5 restauranger som serverar bra mat, som till exempel Le Jardin. Du kan också välja att lata dig på rummet med rumsservice dygnet runt. Koppla av med en drink på boendets bar vid poolen eller en av 3 barer/lounger. Frukostbuffé serveras på vardagar mellan 07.00 och 10.30 och på helger mellan 07.00 och 11.00 mot en avgift.
Rum
Känn dig som hemma i ett av de 157 rummen med minibar och dvd-spelare. Sängen har bäddmadrass, duntäcken och sängtillbehör av högsta kvalitet. Rummen har privata balkonger. Gratis wi-fi gör att du kan hålla dig uppkopplad, och en LCD-tv erbjuder underhållning. Badrummen har lyxtoalettartiklar och hårtorkar.
Läge
Mitt i Marrakech ligger Sofitel Marrakech Palais Imperial & Spa med femton minuters promenadväg till både Koutoubia-moskén och Menara shoppingcenter. Detta hotell med familjevänlig profil ligger 1,4 km från Jemaa el-Fnaa och 1,9 km från Dar el Bacha-palatset.
Vad finns i närheten
Bab El Djedid(0.1 miles)
Le Grand Casino de La Mamounia(0.2 miles)
Cyber Parc(0.3 miles)
Casino de Marrakech(0.4 miles)
Koutoubia-moskén(0.5 miles)
Hantverkscentrum Marrakech(0.6 miles)
Avenue Mohamed VI(0.6 miles)
Menara shoppingcenter(0.7 miles)
Dar el Bacha-palatset(0.8 miles)
Jemaa el-Fnaa(0.8 miles)
Bab Agnaou(0.9 miles)
Les Bains de Marrakech(0.9 miles)
Place du 16 November(0.9 miles)
Ungdomens plats(0.9 miles)
Royal Tennis Harti(0.9 miles)
Sofitel Marrakech Palais Imperial & Spa rekommenderar att du använder flygplatsen Marrakech (RAK-Menara)(3 miles)
Parkering
Restaurang
Pool
Business center
Rumservice
Parkeringsservice
Läge
Rue Haroun Errachid - Quartier Hivernage, Marrakech, Marocko
Bab El Djedid (0.1 miles)
Le Grand Casino de La Mamounia (0.2 miles)
Cyber Parc (0.3 miles)
Casino de Marrakech (0.4 miles)
Koutoubia-moskén (0.5 miles)
Hantverkscentrum Marrakech (0.6 miles)
Rumsalternativ
9
Juniorsvit - 1 kingsize-säng - terrass (Contemporary )
1 Extra Stor Dubbelsäng
Sovplats 2
463 ft²
BalkongLuftkonditioneringUppvärmningWi-Fi (gratis)
8
Juniorsvit - 1 kingsize-säng (Hivernage view)
1 Extra Stor Dubbelsäng
Sovplats 2
603 ft²
BalkongLuftkonditioneringUppvärmningWi-Fi (gratis)
15
Svit - 1 kingsize-säng - balkong - utsikt mot poolen (Prestige Agdal or Atlas view)
1 Extra Stor Dubbelsäng
Sovplats 2
463 ft²
BalkongLuftkonditioneringUppvärmningWi-Fi (gratis)
6
Superior-rum - balkong
1 Extra Stor Dubbelsäng
2 Enkelsängar
Sovplats 2
323 ft²
BalkongLuftkonditioneringUppvärmningWi-Fi (gratis)
6
Juniorsvit - 1 kingsize-säng (Atlas)
1 Extra Stor Dubbelsäng
Sovplats 2
534 ft²
BalkongLuftkonditioneringUppvärmningWi-Fi (gratis)
13
Juniorsvit - 1 kingsize-säng (Contemporary)
1 Extra Stor Dubbelsäng
Sovplats 2
463 ft²
BalkongLuftkonditioneringUppvärmningWi-Fi (gratis)
12
Svit Presidential - 2 sovrum - terrass
2 Extra Stora Dubbelsängar
Sovplats 4
1921 ft²
BalkongSeparat matplatsLuftkonditioneringUppvärmningWi-Fi (gratis)
12
Svit Superior - 1 kingsize-säng (Prestige)
1 Extra Stor Dubbelsäng
Sovplats 2
890 ft²
BalkongLuftkonditioneringUppvärmningWi-Fi (gratis)
8
Svit - 2 dubbelsängar - balkong (Pool or Atlas view)
2 Dubbelsängar
Sovplats 4
463 ft²
BalkongLuftkonditioneringUppvärmningWi-Fi (gratis)
7
Deluxe-rum - 2 enkelsängar - balkong (Garden Side)
2 Enkelsängar
Sovplats 2
323 ft²
BalkongLuftkonditioneringUppvärmningWi-Fi (gratis)
10
Deluxe-rum - 1 kingsize-säng - balkong (Contemporary)
1 Extra Stor Dubbelsäng
Sovplats 2
431 ft²
BalkongLuftkonditioneringUppvärmningWi-Fi (gratis)
12
Penthouse - flera sängar - terrass (Koutoubia View)
2 Extra Stora Dubbelsängar
Sovplats 4
2239 ft²
BalkongSeparat matplatsLuftkonditioneringUppvärmningWi-Fi (gratis)
15
Classic-rum - 1 kingsize-säng - balkong (Contemporary)
1 Extra Stor Dubbelsäng
Sovplats 2
355 ft²
BalkongLuftkonditioneringUppvärmningWi-Fi (gratis)
Gästrecensioner för Sofitel Marrakech Palais Impérial & Spa
8.1
Mycket bra
Baserat på 831 verifierade recensioner
Vem bor här?
Företag
10%
Par
40%
Familj
23%
Grupper
21%
Ensamresande
3%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Enligt de senaste recensionerna hyllas Sofitel Marrakech Palais Imperial & Spa för sina vackra omgivningar, pooler och praktiska läge. Många gäster uppskattade de utmärkta frukostarna och den välkomnande personalen, men flera aspekter levde inte konsekvent upp till förväntningarna på ett femstjärnigt hotell.
Faciliteter
Renlighet
Rum
Service
Läge
Måltider
Var detta till hjälp?
Vad gäster tycker
Enligt de senaste recensionerna hyllas Sofitel Marrakech Palais Imperial & Spa för sina vackra omgivningar, pooler och praktiska läge. Många gäster uppskattade de utmärkta frukostarna och den välkomnande personalen, men flera aspekter levde inte konsekvent upp till förväntningarna på ett femstjärnigt hotell.
Rummen varierar från rymliga och bekväma till mörka eller daterade, och vissa vetter mot nattklubbar eller gator med störande ljud. Åsikterna om servicen går isär, med både varma interaktioner och upprepade klagomål om långsam eller oorganiserad incheckning, bristande samordning och alltför strikt regelverk. Maten får blandade recensioner, med kommentarer om långsam service, begränsade alternativ, höga priser och digitala menyer. Förvänta dig attraktiva omgivningar och ett bra läge, men en varierande service och atmosfär.
Faciliteter
Renlighet
Rum
Service
Läge
Måltider
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Poolerna och trädgårdarna får ofta beröm, inklusive ett uppvärmt alternativ, och flera gäster uppskattade spaanläggningen. Andra rapporterade dock dåliga upplevelser i spaanläggningen, begränsad tillgång till vissa områden och långsam service runt poolen/baren.
Relaterade gästrecensioner
4
eduardo
20 feb. 2025
·
Stannade 4 nätter
O atendimento do hotel no geral foi excelente, mas o atendimento e experiência no spa foi ruim, tratamento em sala claustrofobica, sendo que tinham salas maiores, tratamento mecânico sem atenção ao cliente. Foram extremamente preconceituosos comigo e meu marido, pore sermos um casa gay.
O atendimento do hotel no geral foi excelente, mas o atendimento e experiência no spa foi ruim, tratamento em sala claustrofobica, sendo que tinham salas maiores, tratamento mecânico sem atenção ao cliente. Foram extremamente preconceituosos comigo e meu marido, pore sermos um casa gay.
10
Jennelle
4 sep. 2024
·
Stannade 1 natt
Love the staff and everything was stellar will be back. Spa is heaven sent
Love the staff and everything was stellar will be back. Spa is heaven sent
10
Mariana
13 okt. 2025
·
Stannade 2 nätter
Love the heated pool and the location!
Love the heated pool and the location!
4
Brayan
26 sep. 2025
·
Stannade 3 nätter
À l’accueil il mon parler qu’une parti du spa était accessible et au final tout était en supplément la piscine étais à peine chauffée beaucoup de désagréments au près de la réception ils prennent leurs clients de hauts et ma femme a glisser au bord de la piscine et a cassé ses lunettes ils ont rien voulu savoir
À l’accueil il mon parler qu’une parti du spa était accessible et au final tout était en supplément la piscine étais à peine chauffée beaucoup de désagréments au près de la réception ils prennent leurs clients de hauts et ma femme a glisser au bord de la piscine et a cassé ses lunettes ils ont rien voulu savoir
8
Duncan
2 nov. 2024
·
Stannade 4 nätter
At check-out bill was padded with extra charges for mini bar which I did not use. This has happened to me before in Morocco. Check your bill. Service in night club was extremely slow, almost non-existent. Music was so loud you had to write to order anything. Conversation was impossible. I was granted access to the smaller heated pool, which I appreciated, but was told access was normally limited to members of a special club. Considering what I paid, access to the pool, should not have been restricted. The larger pool was much less interesting.
At check-out bill was padded with extra charges for mini bar which I did not use. This has happened to me before in Morocco. Check your bill. Service in night club was extremely slow, almost non-existent. Music was so loud you had to write to order anything. Conversation was impossible. I was granted access to the smaller heated pool, which I appreciated, but was told access was normally limited to members of a special club. Considering what I paid, access to the pool, should not have been restricted. The larger pool was much less interesting.
2
Farhan
21 juni 2024
·
Stannade 2 nätter
Horrible experience. Staff stole money at the spa out of my bath robe. The reception and the manager on duty were extremely rude and disrespectful
Horrible experience. Staff stole money at the spa out of my bath robe. The reception and the manager on duty were extremely rude and disrespectful
10
Sean
29 sep. 2025
·
Stannade 6 nätter
Fantastic facilities, service and location. Will be back again soon.
Fantastic facilities, service and location. Will be back again soon.
6
Adam
14 okt. 2025
·
Stannade 5 nätter
Nice grounds, little dated but nicely kept up hotel. Really nice pool area and grounds, well located within Marrakesh. What's truly lacking is the service. 1. The driver to the airport didn't turn up for 20 minutes and the hotel didn't pick up the phone. Not a nice welcome. 2. Random man walk into your room without knocking at 22:30 in the evening with 'waters'. Strange timing & knocking definitely needed. 3. Do not disturb sign totally disregarded. Again, without knocking a woman barges into the room in the morning, searching for another guest. When sent out, reception calls calling that other guest's name (totally different from mine). They could have easily check who is staying in the room, should not have disregarded the do not disturb sign etc. Somehow staff also make a point of not greeting anyone, just looking the other way when one says hello.
Nice grounds, little dated but nicely kept up hotel. Really nice pool area and grounds, well located within Marrakesh. What's truly lacking is the service. 1. The driver to the airport didn't turn up for 20 minutes and the hotel didn't pick up the phone. Not a nice welcome. 2. Random man walk into your room without knocking at 22:30 in the evening with 'waters'. Strange timing & knocking definitely needed. 3. Do not disturb sign totally disregarded. Again, without knocking a woman barges into the room in the morning, searching for another guest. When sent out, reception calls calling that other guest's name (totally different from mine). They could have easily check who is staying in the room, should not have disregarded the do not disturb sign etc. Somehow staff also make a point of not greeting anyone, just looking the other way when one says hello.
10
Emma
8 okt. 2024
·
Stannade 7 nätter
The pool and breakfast are excellent. The staff are all very welcoming but the service can be a little poor on occasions. I felt disappointed to have to pay for all still water provided and would expect a five star to include at least one or two bottles around the pool. Location is great and it’s easy for taxis or to walk. If you are in one side of the hotel as we were the noise from a couple of nearby bars continues into the early hours and you can hear it (thank goodness for earplugs). All that said I would recommend and stay here again but a few items that a five star should address.
The pool and breakfast are excellent. The staff are all very welcoming but the service can be a little poor on occasions. I felt disappointed to have to pay for all still water provided and would expect a five star to include at least one or two bottles around the pool. Location is great and it’s easy for taxis or to walk. If you are in one side of the hotel as we were the noise from a couple of nearby bars continues into the early hours and you can hear it (thank goodness for earplugs). All that said I would recommend and stay here again but a few items that a five star should address.
10
Jennelle
14 sep. 2024
·
Stannade 1 natt
They took such good care of us great beds and pool. I slept so well. Spa is wonderful and well priced. Gift shop is great walking distance to a few malls and such. Carriage ride close by. We definitely felt safe and cared for.
They took such good care of us great beds and pool. I slept so well. Spa is wonderful and well priced. Gift shop is great walking distance to a few malls and such. Carriage ride close by. We definitely felt safe and cared for.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Många recensioner nämner rena rum och välskötta utrymmen, men flera påpekar problem som smutsiga mattor, mögliga badrum, dålig avrinning och slitage som trasiga gardiner eller lösa armaturer.
Relaterade gästrecensioner
10
Ruifeng
13 okt. 2024
·
Stannade 3 nätter
Clean, very good breakfast, good location
Clean, very good breakfast, good location
10
Naryis
12 dec. 2025
·
Stannade 1 natt
Me and my husband stayed here for one night. The hotel itself is beautiful, spacious, and very nice. The breakfast was amazing. The only issue was that, for the price you’re paying for a single night, you wouldn’t expect certain problems. The curtain in our bedroom was torn, and the shower’s on/off switch was coming loose. You’d think you wouldn’t encounter issues like these in a five-star hotel
Me and my husband stayed here for one night. The hotel itself is beautiful, spacious, and very nice. The breakfast was amazing. The only issue was that, for the price you’re paying for a single night, you wouldn’t expect certain problems. The curtain in our bedroom was torn, and the shower’s on/off switch was coming loose. You’d think you wouldn’t encounter issues like these in a five-star hotel
4
MANUEL
22 dec. 2025
·
Stannade 2 nätter
Ruidosa, alfombra sucia, baño deteriorados.
Ruidosa, alfombra sucia, baño deteriorados.
4
Adriana
17 maj 2025
·
Stannade 3 nätter
Very dirty, shower didn’t drain, bathroom was moldy, floor was filthy, service horrendous.
Very dirty, shower didn’t drain, bathroom was moldy, floor was filthy, service horrendous.
4
lamiae
27 okt. 2025
·
Stannade 1 natt
Dommage Que les halls de l hitel et les chambres sont un peu sombre Les placards ont besoin d un peu d entretien Le seule soucis c est au niveau de Check in c était long et nous avons eu la chambre qu a 16h Sinon c est bon
Dommage Que les halls de l hitel et les chambres sont un peu sombre Les placards ont besoin d un peu d entretien Le seule soucis c est au niveau de Check in c était long et nous avons eu la chambre qu a 16h Sinon c est bon
10
NORA
4 sep. 2024
·
Stannade 1 natt
Nous avons été acceuilli part une charmante demoiselle le 31 aout, l'ensemble du personnel est au petit soin. La chambre que nous avons eu etait trés propre, bien équipée et agréable, côté piscine avec un joli bacon, un vrai bonheur. Le petit dejuener au top avec des produits de qualité, et bravo a notre cuisto ( le monsieur qui prépare les oeufs )chanteur qui met l'ambiance et un magnifique sourire !!! L'hôtel est situé dans un quartier très prisé de Marrakech non loin de la place Djamel Efna et le soir, nous avons pu sortir a pied a coté de restaurants et de l'annimation nocture de cette jolie ville Marocaine. Merci pour votre acceuil chalereux Houria & Nora
Nous avons été acceuilli part une charmante demoiselle le 31 aout, l'ensemble du personnel est au petit soin. La chambre que nous avons eu etait trés propre, bien équipée et agréable, côté piscine avec un joli bacon, un vrai bonheur. Le petit dejuener au top avec des produits de qualité, et bravo a notre cuisto ( le monsieur qui prépare les oeufs )chanteur qui met l'ambiance et un magnifique sourire !!! L'hôtel est situé dans un quartier très prisé de Marrakech non loin de la place Djamel Efna et le soir, nous avons pu sortir a pied a coté de restaurants et de l'annimation nocture de cette jolie ville Marocaine. Merci pour votre acceuil chalereux Houria & Nora
10
CATHERINE
14 sep. 2024
·
Stannade 2 nätter
Beautiful clean property, close to all major monuments, friendly professional staff. Will definitely go back.
Beautiful clean property, close to all major monuments, friendly professional staff. Will definitely go back.
4
Jocelyn
29 jan. 2025
·
Stannade 7 nätter
The staff was extremely non responsive and unaccommodating. We had several basic requests and the staff took sometimes over 2 hrs to respond. The housekeeping was HORRIBLE!!! Floor was not vacuumed. No wash cloths, linens on the bed were not changed daily. Coffee pot not cleaned and water wasn’t refreshed. The men that worked at the front desk were VERY RUDE and abrasive, from being questioned. I was not happy with this property.
The staff was extremely non responsive and unaccommodating. We had several basic requests and the staff took sometimes over 2 hrs to respond. The housekeeping was HORRIBLE!!! Floor was not vacuumed. No wash cloths, linens on the bed were not changed daily. Coffee pot not cleaned and water wasn’t refreshed. The men that worked at the front desk were VERY RUDE and abrasive, from being questioned. I was not happy with this property.
10
Jonathan
28 sep. 2025
·
Stannade 2 nätter
Amazing service, clean rooms, and super convinient
Amazing service, clean rooms, and super convinient
10
adam
29 apr. 2024
·
Stannade 7 nätter
Very nice and clean friendly staff it has everything you need to enjoy your holiday close to main old city and shopping areas and restaurants and clubs amazing views. I love it
Very nice and clean friendly staff it has everything you need to enjoy your holiday close to main old city and shopping areas and restaurants and clubs amazing views. I love it
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen är ofta rymliga och bekväma, ibland med balkonger och utsikt, men vissa upplevde dem som mörka eller daterade. Nöjesljud kan störa i vissa rum och rumbeställningar stämde inte alltid överens med bokningarna.
Relaterade gästrecensioner
6
Neil
10 okt. 2024
·
Stannade 5 nätter
The hotel was well positioned and had a lovely garden and pool area. We had a junior suite which was very comfortable with balcony and good view. For a hotel of its status and daily charges, we were however, very disappointed with the limited restaurant choices. The pool bar/ restaurant was fine but the dinner options were very limited. We also did not like the digital menus which were difficult to load and use. We arrived from the airport at around 10.30am on the 5th October but were not able to access our room until 3pm. There was no apology offered or any attempt made to make us feel at home. I consider that this attitude was not in keeping with the perceived services offered by a 5 star hotel. The restaurant and bar service on the other hand was generally very good. In summary if asked, I could not recommend the hotel to any of my friends and would not choose to stay there again if I returned to Marrakech.
The hotel was well positioned and had a lovely garden and pool area. We had a junior suite which was very comfortable with balcony and good view. For a hotel of its status and daily charges, we were however, very disappointed with the limited restaurant choices. The pool bar/ restaurant was fine but the dinner options were very limited. We also did not like the digital menus which were difficult to load and use. We arrived from the airport at around 10.30am on the 5th October but were not able to access our room until 3pm. There was no apology offered or any attempt made to make us feel at home. I consider that this attitude was not in keeping with the perceived services offered by a 5 star hotel. The restaurant and bar service on the other hand was generally very good. In summary if asked, I could not recommend the hotel to any of my friends and would not choose to stay there again if I returned to Marrakech.
8
Willi
5 maj 2025
·
Stannade 4 nätter
Leider erhielten wir nicht exakt das von uns gebuchte Zimmer: Gebucht: Balkon mit Aussicht Erhalten: Terrasse im Parterre mit Blick zur Strasse Ansonsten alles bestens: Sehr nettes, hilfsbereites Personal, guter Duft im ganzen Hotel, sehr schöne Aussenanlagen mit Pools…
Leider erhielten wir nicht exakt das von uns gebuchte Zimmer: Gebucht: Balkon mit Aussicht Erhalten: Terrasse im Parterre mit Blick zur Strasse Ansonsten alles bestens: Sehr nettes, hilfsbereites Personal, guter Duft im ganzen Hotel, sehr schöne Aussenanlagen mit Pools…
10
Naryis
12 dec. 2025
·
Stannade 1 natt
Me and my husband stayed here for one night. The hotel itself is beautiful, spacious, and very nice. The breakfast was amazing. The only issue was that, for the price you’re paying for a single night, you wouldn’t expect certain problems. The curtain in our bedroom was torn, and the shower’s on/off switch was coming loose. You’d think you wouldn’t encounter issues like these in a five-star hotel
Me and my husband stayed here for one night. The hotel itself is beautiful, spacious, and very nice. The breakfast was amazing. The only issue was that, for the price you’re paying for a single night, you wouldn’t expect certain problems. The curtain in our bedroom was torn, and the shower’s on/off switch was coming loose. You’d think you wouldn’t encounter issues like these in a five-star hotel
6
Jawher Ben
31 aug. 2024
·
Stannade 3 nätter
I had to wait till 5:30pm to check in as my room was not ready. Garden view rooms were next to a nightclub and was always woken up in the middle of night by fighting and noisy revellers. Not much of of a quite weekend trip.
I had to wait till 5:30pm to check in as my room was not ready. Garden view rooms were next to a nightclub and was always woken up in the middle of night by fighting and noisy revellers. Not much of of a quite weekend trip.
8
Tanweer
13 mars 2024
·
Stannade 3 nätter
Stunning building and is high end luxury in the lobbies and stunning grounds, but room was very basic compared to the expected standards. Staff super friendly, respectful and helpful. Bed was so great and comfortable. Just felt for the price and expected 5 star experience it fell short of the mark for me.
Stunning building and is high end luxury in the lobbies and stunning grounds, but room was very basic compared to the expected standards. Staff super friendly, respectful and helpful. Bed was so great and comfortable. Just felt for the price and expected 5 star experience it fell short of the mark for me.
10
Mark
1 feb. 2024
·
Stannade 5 nätter
Fantastic hotel near the Old Town of Marrakech. The rooms were huge and well laid out. The staff were friendly and courteous, and the gardens were a delighted. A beautiful hotel.
Fantastic hotel near the Old Town of Marrakech. The rooms were huge and well laid out. The staff were friendly and courteous, and the gardens were a delighted. A beautiful hotel.
4
lamiae
27 okt. 2025
·
Stannade 1 natt
Dommage Que les halls de l hitel et les chambres sont un peu sombre Les placards ont besoin d un peu d entretien Le seule soucis c est au niveau de Check in c était long et nous avons eu la chambre qu a 16h Sinon c est bon
Dommage Que les halls de l hitel et les chambres sont un peu sombre Les placards ont besoin d un peu d entretien Le seule soucis c est au niveau de Check in c était long et nous avons eu la chambre qu a 16h Sinon c est bon
6
Adam
14 okt. 2025
·
Stannade 5 nätter
Nice grounds, little dated but nicely kept up hotel. Really nice pool area and grounds, well located within Marrakesh. What's truly lacking is the service. 1. The driver to the airport didn't turn up for 20 minutes and the hotel didn't pick up the phone. Not a nice welcome. 2. Random man walk into your room without knocking at 22:30 in the evening with 'waters'. Strange timing & knocking definitely needed. 3. Do not disturb sign totally disregarded. Again, without knocking a woman barges into the room in the morning, searching for another guest. When sent out, reception calls calling that other guest's name (totally different from mine). They could have easily check who is staying in the room, should not have disregarded the do not disturb sign etc. Somehow staff also make a point of not greeting anyone, just looking the other way when one says hello.
Nice grounds, little dated but nicely kept up hotel. Really nice pool area and grounds, well located within Marrakesh. What's truly lacking is the service. 1. The driver to the airport didn't turn up for 20 minutes and the hotel didn't pick up the phone. Not a nice welcome. 2. Random man walk into your room without knocking at 22:30 in the evening with 'waters'. Strange timing & knocking definitely needed. 3. Do not disturb sign totally disregarded. Again, without knocking a woman barges into the room in the morning, searching for another guest. When sent out, reception calls calling that other guest's name (totally different from mine). They could have easily check who is staying in the room, should not have disregarded the do not disturb sign etc. Somehow staff also make a point of not greeting anyone, just looking the other way when one says hello.
2
David
30 maj 2024
·
Stannade 2 nätter
Notre séjour à Marrakech a été totalement déconcertant. En raison d'un séminaire de start-up, les prix avaient été multipliés par quatre, et nous avons payé 1250 € pour deux nuits sans petit-déjeuner. Le pire, c'est que l'hôtel se trouve en face d'une discothèque, rendant impossible tout sommeil avant 4 heures du matin. Après nos réclamations, le directeur Amine a changé nos chambres. Cependant, la nouvelle chambre était également située en face de la discothèque, mais à un étage supérieur. Nous avons voulu quitter l'établissement pour changer d'hôtel, mais le directeur nous a informés qu'un remboursement n'était pas possible car nous avions réservé via Hotels.com, et que nous devions donc terminer notre séjour. Il nous a offert une remise de 20 % sur les extras, soit 90 €, pour un total de 1600 € réglés pour deux nuits. Je déconseille fortement cet établissement si vous souhaitez dormir au calme. Le directeur nous a clairement indiqué que la direction du groupe Accor était au courant du problème, mais en attendant, ils encaissent des prix exorbitants sans prévenir les clients.
Notre séjour à Marrakech a été totalement déconcertant. En raison d'un séminaire de start-up, les prix avaient été multipliés par quatre, et nous avons payé 1250 € pour deux nuits sans petit-déjeuner. Le pire, c'est que l'hôtel se trouve en face d'une discothèque, rendant impossible tout sommeil avant 4 heures du matin. Après nos réclamations, le directeur Amine a changé nos chambres. Cependant, la nouvelle chambre était également située en face de la discothèque, mais à un étage supérieur. Nous avons voulu quitter l'établissement pour changer d'hôtel, mais le directeur nous a informés qu'un remboursement n'était pas possible car nous avions réservé via Hotels.com, et que nous devions donc terminer notre séjour. Il nous a offert une remise de 20 % sur les extras, soit 90 €, pour un total de 1600 € réglés pour deux nuits. Je déconseille fortement cet établissement si vous souhaitez dormir au calme. Le directeur nous a clairement indiqué que la direction du groupe Accor était au courant du problème, mais en attendant, ils encaissent des prix exorbitants sans prévenir les clients.
6
Mousa
18 sep. 2024
·
Stannade 2 nätter
The property is expensive. The room is dull and dark. There isn’t much sunshine entering the room from the windows. Surprised to know that there was no bidet in the suite. There is a lot of not utilized space allocation in the lobby and corridors. Not the best of experience.
The property is expensive. The room is dull and dark. There isn’t much sunshine entering the room from the windows. Surprised to know that there was no bidet in the suite. There is a lot of not utilized space allocation in the lobby and corridors. Not the best of experience.
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Service
Åsikterna går isär: vänlig personal får ofta beröm, men många rapporterar långsam eller oorganiserad incheckning, dålig samordning, ohyfsfull eller ovillig personal, faktureringsfel och alltför strikt regelverk.
Relaterade gästrecensioner
10
Imad
5 juni 2025
·
Stannade 2 nätter
Our second time and the property and it was great. Service and staff were exceptional. We’ll be back and thank you.
Our second time and the property and it was great. Service and staff were exceptional. We’ll be back and thank you.
2
Sebastian
29 apr. 2025
·
Stannade 3 nätter
The entire stay and experience was a disaster from the beginning to the end. Personnel was rude and hotel manager refused to meet with me to address the problems. There is a long list of problems so I wont start writing them all here. I demand a refund!!
The entire stay and experience was a disaster from the beginning to the end. Personnel was rude and hotel manager refused to meet with me to address the problems. There is a long list of problems so I wont start writing them all here. I demand a refund!!
6
Sophie
28 juli 2025
·
Stannade 4 nätter
I recently stayed at the Sofitel and was impressed by the beautiful surroundings — the hotel is clean, stylish, and well-maintained, with lovely interiors that create a luxurious atmosphere. However, the service didn’t match the setting. While there were plenty of staff around, there seemed to be a lack of communication between them. Requests were often delayed or forgotten, and it felt like no one really knew what was going on. The service was noticeably slow throughout the stay, which took away from the overall experience. A stunning hotel with great potential, but the management and coordination behind the scenes need serious improvement.
I recently stayed at the Sofitel and was impressed by the beautiful surroundings — the hotel is clean, stylish, and well-maintained, with lovely interiors that create a luxurious atmosphere. However, the service didn’t match the setting. While there were plenty of staff around, there seemed to be a lack of communication between them. Requests were often delayed or forgotten, and it felt like no one really knew what was going on. The service was noticeably slow throughout the stay, which took away from the overall experience. A stunning hotel with great potential, but the management and coordination behind the scenes need serious improvement.
2
Rafic
24 aug. 2024
·
Stannade 1 natt
The check in was very slow and unorganised, I had to go through three persons, after an hour of wait, I asked for the manager and this is when I was able to check in.
The check in was very slow and unorganised, I had to go through three persons, after an hour of wait, I asked for the manager and this is when I was able to check in.
6
Adam
14 okt. 2025
·
Stannade 5 nätter
Nice grounds, little dated but nicely kept up hotel. Really nice pool area and grounds, well located within Marrakesh. What's truly lacking is the service. 1. The driver to the airport didn't turn up for 20 minutes and the hotel didn't pick up the phone. Not a nice welcome. 2. Random man walk into your room without knocking at 22:30 in the evening with 'waters'. Strange timing & knocking definitely needed. 3. Do not disturb sign totally disregarded. Again, without knocking a woman barges into the room in the morning, searching for another guest. When sent out, reception calls calling that other guest's name (totally different from mine). They could have easily check who is staying in the room, should not have disregarded the do not disturb sign etc. Somehow staff also make a point of not greeting anyone, just looking the other way when one says hello.
Nice grounds, little dated but nicely kept up hotel. Really nice pool area and grounds, well located within Marrakesh. What's truly lacking is the service. 1. The driver to the airport didn't turn up for 20 minutes and the hotel didn't pick up the phone. Not a nice welcome. 2. Random man walk into your room without knocking at 22:30 in the evening with 'waters'. Strange timing & knocking definitely needed. 3. Do not disturb sign totally disregarded. Again, without knocking a woman barges into the room in the morning, searching for another guest. When sent out, reception calls calling that other guest's name (totally different from mine). They could have easily check who is staying in the room, should not have disregarded the do not disturb sign etc. Somehow staff also make a point of not greeting anyone, just looking the other way when one says hello.
2
azzeddine
12 nov. 2025
·
Stannade 6 nätter
The staff have a lot to learn about hospitality especially in the reception You earn a good review by providing a good service, you don’t beg for it
The staff have a lot to learn about hospitality especially in the reception You earn a good review by providing a good service, you don’t beg for it
6
abderrazak
21 feb. 2025
·
Stannade 1 natt
L’hôtel a besoin de beaucoup de rénovation la chambre et les couloirs très mauvais état en plus le service était très long à la réception 2h pour avoir la chambre
L’hôtel a besoin de beaucoup de rénovation la chambre et les couloirs très mauvais état en plus le service était très long à la réception 2h pour avoir la chambre
10
Carey
24 juni 2025
·
Stannade 3 nätter
Amazing! Front desk and concierge were very accommodating. The location of hotel was walking distance to all the hot spots! Hotel is stunning, pool food was delish I can’t wait to return!
Amazing! Front desk and concierge were very accommodating. The location of hotel was walking distance to all the hot spots! Hotel is stunning, pool food was delish I can’t wait to return!
6
Shaheen
29 juli 2025
·
Stannade 3 nätter
Beautiful property, great location, safe neighbourhood. Lovely rooms. Meal at SO Lounge was delicious. Didn’t feel the same with lunch by the pool or the breakfast. In terms of service, it always felt as if what we asked for was a bother - I asked for a clarification since I had booked a room that included breakfast (had the email to confirm), they said it wasn’t included and that they would connect with the reservations team to determine the problem. Never heard from anyone with any clarification.
Beautiful property, great location, safe neighbourhood. Lovely rooms. Meal at SO Lounge was delicious. Didn’t feel the same with lunch by the pool or the breakfast. In terms of service, it always felt as if what we asked for was a bother - I asked for a clarification since I had booked a room that included breakfast (had the email to confirm), they said it wasn’t included and that they would connect with the reservations team to determine the problem. Never heard from anyone with any clarification.
2
Tristram James
22 sep. 2025
·
Stannade 7 nätter
What a crashing disappointment. In 30 years, 49 countries, and a few hundred hotels, I've never felt compelled to complain (I know some people are serial complainers - that's not me) or leave a bad review. Housekeeping, reception staff etc were all great, and physically the hotel is nice and well appointed... ...but crumbs, the management, policies, and F&B staff were beyond woeful. Having bags rifled through on the door (we saw an elderly couple having water confiscated - in 40 degree heat), waiting 30 minutes and after three chases getting service from a pool bar (multiple times, I may add)... but worst, having selected a couple of loungers on the completely empty terrace next to our room (with no signage whatsoever saying it was restricted - and even then, we arrived after the 18:00 restriction time), we were ordered to leave by first a member of bar staff, my partner still dripping wet, then guest relations (!), and threatened with a fine of 500 Dirham if we didn't leave immediately. Never have I been so appalled by what claims to be a 5 star hotel - the Raffles, the Peninsula, Nobu, and frankly, a even a Travelodge puts this hotel to shame.
What a crashing disappointment. In 30 years, 49 countries, and a few hundred hotels, I've never felt compelled to complain (I know some people are serial complainers - that's not me) or leave a bad review. Housekeeping, reception staff etc were all great, and physically the hotel is nice and well appointed... ...but crumbs, the management, policies, and F&B staff were beyond woeful. Having bags rifled through on the door (we saw an elderly couple having water confiscated - in 40 degree heat), waiting 30 minutes and after three chases getting service from a pool bar (multiple times, I may add)... but worst, having selected a couple of loungers on the completely empty terrace next to our room (with no signage whatsoever saying it was restricted - and even then, we arrived after the 18:00 restriction time), we were ordered to leave by first a member of bar staff, my partner still dripping wet, then guest relations (!), and threatened with a fine of 500 Dirham if we didn't leave immediately. Never have I been so appalled by what claims to be a 5 star hotel - the Raffles, the Peninsula, Nobu, and frankly, a even a Travelodge puts this hotel to shame.
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Läge
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Relaterade gästrecensioner
10
Ruifeng
13 okt. 2024
·
Stannade 3 nätter
Clean, very good breakfast, good location
Clean, very good breakfast, good location
10
Mariana
13 okt. 2025
·
Stannade 2 nätter
Love the heated pool and the location!
Love the heated pool and the location!
10
Savvas
10 apr. 2024
·
Stannade 5 nätter
Nicely located at a quiet neighbourhood and still possible to walk to the city centre. Personnel was very helpful and friendly and the breakfast quite good quality and choice.
Nicely located at a quiet neighbourhood and still possible to walk to the city centre. Personnel was very helpful and friendly and the breakfast quite good quality and choice.
6
Adam
14 okt. 2025
·
Stannade 5 nätter
Nice grounds, little dated but nicely kept up hotel. Really nice pool area and grounds, well located within Marrakesh. What's truly lacking is the service. 1. The driver to the airport didn't turn up for 20 minutes and the hotel didn't pick up the phone. Not a nice welcome. 2. Random man walk into your room without knocking at 22:30 in the evening with 'waters'. Strange timing & knocking definitely needed. 3. Do not disturb sign totally disregarded. Again, without knocking a woman barges into the room in the morning, searching for another guest. When sent out, reception calls calling that other guest's name (totally different from mine). They could have easily check who is staying in the room, should not have disregarded the do not disturb sign etc. Somehow staff also make a point of not greeting anyone, just looking the other way when one says hello.
Nice grounds, little dated but nicely kept up hotel. Really nice pool area and grounds, well located within Marrakesh. What's truly lacking is the service. 1. The driver to the airport didn't turn up for 20 minutes and the hotel didn't pick up the phone. Not a nice welcome. 2. Random man walk into your room without knocking at 22:30 in the evening with 'waters'. Strange timing & knocking definitely needed. 3. Do not disturb sign totally disregarded. Again, without knocking a woman barges into the room in the morning, searching for another guest. When sent out, reception calls calling that other guest's name (totally different from mine). They could have easily check who is staying in the room, should not have disregarded the do not disturb sign etc. Somehow staff also make a point of not greeting anyone, just looking the other way when one says hello.
10
patricia
10 apr. 2025
·
Stannade 3 nätter
Very well located, Confortable rooms, beautiful gardens
Very well located, Confortable rooms, beautiful gardens
10
CATHERINE
14 sep. 2024
·
Stannade 2 nätter
Beautiful clean property, close to all major monuments, friendly professional staff. Will definitely go back.
Beautiful clean property, close to all major monuments, friendly professional staff. Will definitely go back.
10
Jose Rodrigo
27 juli 2024
·
Stannade 2 nätter
Ubicación excelente, el área de la alberca y sus jardines está excelente. Caminando en 15 minutos está cerca muchísimas cosas turísticas
Ubicación excelente, el área de la alberca y sus jardines está excelente. Caminando en 15 minutos está cerca muchísimas cosas turísticas
10
Carey
24 juni 2025
·
Stannade 3 nätter
Amazing! Front desk and concierge were very accommodating. The location of hotel was walking distance to all the hot spots! Hotel is stunning, pool food was delish I can’t wait to return!
Amazing! Front desk and concierge were very accommodating. The location of hotel was walking distance to all the hot spots! Hotel is stunning, pool food was delish I can’t wait to return!
10
Emma
8 okt. 2024
·
Stannade 7 nätter
The pool and breakfast are excellent. The staff are all very welcoming but the service can be a little poor on occasions. I felt disappointed to have to pay for all still water provided and would expect a five star to include at least one or two bottles around the pool. Location is great and it’s easy for taxis or to walk. If you are in one side of the hotel as we were the noise from a couple of nearby bars continues into the early hours and you can hear it (thank goodness for earplugs). All that said I would recommend and stay here again but a few items that a five star should address.
The pool and breakfast are excellent. The staff are all very welcoming but the service can be a little poor on occasions. I felt disappointed to have to pay for all still water provided and would expect a five star to include at least one or two bottles around the pool. Location is great and it’s easy for taxis or to walk. If you are in one side of the hotel as we were the noise from a couple of nearby bars continues into the early hours and you can hear it (thank goodness for earplugs). All that said I would recommend and stay here again but a few items that a five star should address.
10
adam
29 apr. 2024
·
Stannade 7 nätter
Very nice and clean friendly staff it has everything you need to enjoy your holiday close to main old city and shopping areas and restaurants and clubs amazing views. I love it
Very nice and clean friendly staff it has everything you need to enjoy your holiday close to main old city and shopping areas and restaurants and clubs amazing views. I love it
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Måltider
Frukosten får höga betyg, medan recensionerna om maten i övrigt är blandade. Kommentarer inkluderar långsam service, begränsat middagsutbud, höga priser, digitala menyer, restriktioner gällande medhavd mat och enstaka tillgänglighetsproblem tidigt på morgonen.
Relaterade gästrecensioner
6
Neil
10 okt. 2024
·
Stannade 5 nätter
The hotel was well positioned and had a lovely garden and pool area. We had a junior suite which was very comfortable with balcony and good view. For a hotel of its status and daily charges, we were however, very disappointed with the limited restaurant choices. The pool bar/ restaurant was fine but the dinner options were very limited. We also did not like the digital menus which were difficult to load and use. We arrived from the airport at around 10.30am on the 5th October but were not able to access our room until 3pm. There was no apology offered or any attempt made to make us feel at home. I consider that this attitude was not in keeping with the perceived services offered by a 5 star hotel. The restaurant and bar service on the other hand was generally very good. In summary if asked, I could not recommend the hotel to any of my friends and would not choose to stay there again if I returned to Marrakech.
The hotel was well positioned and had a lovely garden and pool area. We had a junior suite which was very comfortable with balcony and good view. For a hotel of its status and daily charges, we were however, very disappointed with the limited restaurant choices. The pool bar/ restaurant was fine but the dinner options were very limited. We also did not like the digital menus which were difficult to load and use. We arrived from the airport at around 10.30am on the 5th October but were not able to access our room until 3pm. There was no apology offered or any attempt made to make us feel at home. I consider that this attitude was not in keeping with the perceived services offered by a 5 star hotel. The restaurant and bar service on the other hand was generally very good. In summary if asked, I could not recommend the hotel to any of my friends and would not choose to stay there again if I returned to Marrakech.
8
Hassan
11 juli 2025
·
Stannade 8 nätter
Er nydelig sted men helt utrolig beliggenhet! Sentralt mye fint rundt hotellet ligger i et fint området. Hotellet i seg selv er vakkert med fine fasiliteter og nydelige rom! Det som drar dette hotellet ned fra 5/5 til 4/5 for meg er reglen på mat og drikke. Det var ikke lov og ta med noe form for mat inn på hotellet. Alt på hotellet var utrolig priset. 1 liter med vann og 0,33 ML cola kostet oss 25 euro! Dette syns jeg var litt i overkant.
Er nydelig sted men helt utrolig beliggenhet! Sentralt mye fint rundt hotellet ligger i et fint området. Hotellet i seg selv er vakkert med fine fasiliteter og nydelige rom! Det som drar dette hotellet ned fra 5/5 til 4/5 for meg er reglen på mat og drikke. Det var ikke lov og ta med noe form for mat inn på hotellet. Alt på hotellet var utrolig priset. 1 liter med vann og 0,33 ML cola kostet oss 25 euro! Dette syns jeg var litt i overkant.
10
Naryis
12 dec. 2025
·
Stannade 1 natt
Me and my husband stayed here for one night. The hotel itself is beautiful, spacious, and very nice. The breakfast was amazing. The only issue was that, for the price you’re paying for a single night, you wouldn’t expect certain problems. The curtain in our bedroom was torn, and the shower’s on/off switch was coming loose. You’d think you wouldn’t encounter issues like these in a five-star hotel
Me and my husband stayed here for one night. The hotel itself is beautiful, spacious, and very nice. The breakfast was amazing. The only issue was that, for the price you’re paying for a single night, you wouldn’t expect certain problems. The curtain in our bedroom was torn, and the shower’s on/off switch was coming loose. You’d think you wouldn’t encounter issues like these in a five-star hotel
10
Agustín Gerardo
10 nov. 2025
·
Stannade 1 natt
En general todo muy bien. Solo que el desayuno lo abren a determinada hora (me parece que a las 7am) y a esa hora no puedes pedir todo lo que se supone que incluye. En el caso concreto, no nos dejaron pedir huevos benedictinos, porque no tenían los insumos hasta las 8am.
En general todo muy bien. Solo que el desayuno lo abren a determinada hora (me parece que a las 7am) y a esa hora no puedes pedir todo lo que se supone que incluye. En el caso concreto, no nos dejaron pedir huevos benedictinos, porque no tenían los insumos hasta las 8am.
6
Thamir
10 okt. 2024
·
Stannade 7 nätter
LIKED: super friendly staff and helpful, location is great, beautiful grounds DISLIKED: Not allowed to bring in outside food. One of us is Gluten Free and kids are picky eaters so options are limited at the hotel. I understand not having outside food in the lobby or grounds but in the privacy of your own room? For a 5 star resort this was very strange and we have stayed at several accor properties and are accor members. This is the first time we experinced this. If you are ok with only eating at the hotel then this place is amazing. If you like freedom to choose I would select else where.
LIKED: super friendly staff and helpful, location is great, beautiful grounds DISLIKED: Not allowed to bring in outside food. One of us is Gluten Free and kids are picky eaters so options are limited at the hotel. I understand not having outside food in the lobby or grounds but in the privacy of your own room? For a 5 star resort this was very strange and we have stayed at several accor properties and are accor members. This is the first time we experinced this. If you are ok with only eating at the hotel then this place is amazing. If you like freedom to choose I would select else where.
10
eugenio
23 feb. 2024
·
Stannade 3 nätter
Uno de los mejores hoteles de Marrakesh. Un desayuno incomparable
Uno de los mejores hoteles de Marrakesh. Un desayuno incomparable
6
Salima
13 jan. 2026
·
Stannade 3 nätter
Frokosten var magisk ! Men det var mye rot med baggasjen min og innsjekking da jeg ble trukket og betalt for en annen person .
Frokosten var magisk ! Men det var mye rot med baggasjen min og innsjekking da jeg ble trukket og betalt for en annen person .
10
Emma
8 okt. 2024
·
Stannade 7 nätter
The pool and breakfast are excellent. The staff are all very welcoming but the service can be a little poor on occasions. I felt disappointed to have to pay for all still water provided and would expect a five star to include at least one or two bottles around the pool. Location is great and it’s easy for taxis or to walk. If you are in one side of the hotel as we were the noise from a couple of nearby bars continues into the early hours and you can hear it (thank goodness for earplugs). All that said I would recommend and stay here again but a few items that a five star should address.
The pool and breakfast are excellent. The staff are all very welcoming but the service can be a little poor on occasions. I felt disappointed to have to pay for all still water provided and would expect a five star to include at least one or two bottles around the pool. Location is great and it’s easy for taxis or to walk. If you are in one side of the hotel as we were the noise from a couple of nearby bars continues into the early hours and you can hear it (thank goodness for earplugs). All that said I would recommend and stay here again but a few items that a five star should address.
6
Shaheen
29 juli 2025
·
Stannade 3 nätter
Beautiful property, great location, safe neighbourhood. Lovely rooms. Meal at SO Lounge was delicious. Didn’t feel the same with lunch by the pool or the breakfast. In terms of service, it always felt as if what we asked for was a bother - I asked for a clarification since I had booked a room that included breakfast (had the email to confirm), they said it wasn’t included and that they would connect with the reservations team to determine the problem. Never heard from anyone with any clarification.
Beautiful property, great location, safe neighbourhood. Lovely rooms. Meal at SO Lounge was delicious. Didn’t feel the same with lunch by the pool or the breakfast. In terms of service, it always felt as if what we asked for was a bother - I asked for a clarification since I had booked a room that included breakfast (had the email to confirm), they said it wasn’t included and that they would connect with the reservations team to determine the problem. Never heard from anyone with any clarification.
2
Tristram James
22 sep. 2025
·
Stannade 7 nätter
What a crashing disappointment. In 30 years, 49 countries, and a few hundred hotels, I've never felt compelled to complain (I know some people are serial complainers - that's not me) or leave a bad review. Housekeeping, reception staff etc were all great, and physically the hotel is nice and well appointed... ...but crumbs, the management, policies, and F&B staff were beyond woeful. Having bags rifled through on the door (we saw an elderly couple having water confiscated - in 40 degree heat), waiting 30 minutes and after three chases getting service from a pool bar (multiple times, I may add)... but worst, having selected a couple of loungers on the completely empty terrace next to our room (with no signage whatsoever saying it was restricted - and even then, we arrived after the 18:00 restriction time), we were ordered to leave by first a member of bar staff, my partner still dripping wet, then guest relations (!), and threatened with a fine of 500 Dirham if we didn't leave immediately. Never have I been so appalled by what claims to be a 5 star hotel - the Raffles, the Peninsula, Nobu, and frankly, a even a Travelodge puts this hotel to shame.
What a crashing disappointment. In 30 years, 49 countries, and a few hundred hotels, I've never felt compelled to complain (I know some people are serial complainers - that's not me) or leave a bad review. Housekeeping, reception staff etc were all great, and physically the hotel is nice and well appointed... ...but crumbs, the management, policies, and F&B staff were beyond woeful. Having bags rifled through on the door (we saw an elderly couple having water confiscated - in 40 degree heat), waiting 30 minutes and after three chases getting service from a pool bar (multiple times, I may add)... but worst, having selected a couple of loungers on the completely empty terrace next to our room (with no signage whatsoever saying it was restricted - and even then, we arrived after the 18:00 restriction time), we were ordered to leave by first a member of bar staff, my partner still dripping wet, then guest relations (!), and threatened with a fine of 500 Dirham if we didn't leave immediately. Never have I been so appalled by what claims to be a 5 star hotel - the Raffles, the Peninsula, Nobu, and frankly, a even a Travelodge puts this hotel to shame.
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6
Bouzid
för 3 veckor sedan
·
Stannade 2 nätter
Les nouvelles, son chambre sont sympas. Les autres chambres sont archaïques. Je trouve que l’hôtel est un peu cher.
Les nouvelles, son chambre sont sympas. Les autres chambres sont archaïques. Je trouve que l’hôtel est un peu cher.
8
Bouzid
för 3 veckor sedan
·
Stannade 1 natt
Très bien piscine top bien
Très bien piscine top bien
2
Khalid
19 aug. 2026
·
Stannade 1 natt
Chambre d’hôtel donne à côté d’une chambre d’hôtel en travaux.. réveillé à 8h avec le bruit des marteaux piqueurs , malgres la plainte signalé à la réception rien a été fait pour nous.. ils nous ont juste dis au revoir c’est une honte!!! Je n’y retournerai plus jamais
Chambre d’hôtel donne à côté d’une chambre d’hôtel en travaux.. réveillé à 8h avec le bruit des marteaux piqueurs , malgres la plainte signalé à la réception rien a été fait pour nous.. ils nous ont juste dis au revoir c’est une honte!!! Je n’y retournerai plus jamais
10
Jacques
23 juli 2026
·
Stannade 3 nätter
One of the best hotel in Marrakech best breakfast best employee very clean nice pools top of the top 10/10
One of the best hotel in Marrakech best breakfast best employee very clean nice pools top of the top 10/10
10
Abdurrahman
21 juli 2026
·
Stannade 5 nätter
Nous sommes partis entre potes pour visiter Marrakech. Finalement l’hôtel était tellement génial que nous l’avons quasiment pas quitté. Je recommande à 1000%
Nous sommes partis entre potes pour visiter Marrakech. Finalement l’hôtel était tellement génial que nous l’avons quasiment pas quitté. Je recommande à 1000%
Boendets policy
Instruktioner för incheckning
Allt du behöver veta för en smidig incheckning.
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Innan 12:00
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Priser för kommande datum
oktober 2026
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november 2026
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Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-10-16: 361.05550048828127USD
- 2026-10-17: 903.0597023925782USD
- 2026-10-18: 341.49694689941407USD
- 2026-10-19: 311.7103980712891USD
- 2026-10-20: 314.9879996337891USD
- 2026-10-21: 361.77244152832037USD
- 2026-10-22: 820.7677958984376USD
- 2026-10-23: 882.9694372558595USD
- 2026-10-24: 870.6113371582032USD
- 2026-10-25: 485.0734372558594USD
- 2026-10-26: 561.3530345458985USD
- 2026-10-27: 447.9814372558594USD
- 2026-10-28: 433.138826538086USD
- 2026-10-29: 478.660826538086USD
- 2026-10-30: 885.1298305664063USD
- 2026-10-31: 363.836103881836USD
- 2026-11-01: 358.79834191894537USD
- 2026-11-02: 327.76711950683597USD
- 2026-11-03: 432.24543725585943USD
- 2026-11-04: 474.1014368896485USD
- 2026-11-05: 375.57327355957034USD
- 2026-11-06: 359.12609521484376USD
- 2026-11-07: 651.6444196777344USD
- 2026-11-08: 347.836666381836USD
- 2026-11-09: 346.064123046875USD
- 2026-11-10: 512.395644897461USD
- 2026-11-11: 361.4446882324219USD
- 2026-11-12: 761.0065187988282USD
- 2026-11-13: 755.4101870117188USD
- 2026-11-14: 599.4822854003907USD
- 2026-11-15: 277.19864489746095USD
- 2026-11-16: 355.0351989746094USD
- 2026-11-17: 344.9353894042969USD
- 2026-11-18: 347.4724503173828USD
- 2026-11-19: 408.2413072509766USD
- 2026-11-20: 412.3807747802735USD
- 2026-11-21: 408.1320561523438USD
- 2026-11-22: 409.96507348632815USD
- 2026-11-23: 308.6512987060547USD
- 2026-11-24: 308.97905200195316USD
- 2026-11-25: 415.64623352050785USD
- 2026-11-26: 422.947637084961USD
- 2026-11-27: 366.43387890625USD
- 2026-11-28: 396.28422900390626USD
- 2026-11-29: 310.7877836914063USD
- 2026-11-30: 310.7877836914063USD
- 2026-12-01: 326.47188513183596USD
- 2026-12-02: 318.7002730712891USD
- 2026-12-03: 340.60167102050787USD
- 2026-12-04: 314.3324587402344USD
- 2026-12-05: 326.76300415039066USD
- 2026-12-06: 304.68179638671876USD
- 2026-12-07: 306.830424194336USD
- 2026-12-08: 339.31490917968756USD
- 2026-12-09: 310.7877836914063USD
- 2026-12-10: 308.71201281738286USD
- 2026-12-11: 308.6512987060547USD
- 2026-12-12: 308.6512987060547USD
- 2026-12-13: 326.04012890625USD
- 2026-12-14: 306.8911383056641USD
- 2026-12-15: 327.7943208007813USD
- 2026-12-16: 308.6512987060547USD
Boendet erbjuder transfer från flygplats (avgifter kan tillkomma). Gäster måste kontakta boendet 48 timmar innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen för att arrangera hämtning. Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort, bankkort eller kontantdeposition kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort och kontanter.
- På detta boende finns bland annat följande säkerhetsdetaljer: brandsläckare och rökdetektor.
- Det här boendet har utomhusområden såsom balkonger, uteplatser och terrasser som kanske inte är lämpliga för barn. Om du har frågor rekommenderar vi att du kontaktar boendet före ankomst för att bekräfta att de kan ta emot dig i ett lämpligt rum.
- Observera att kulturella normer och gästpolicyer kan skilja sig i olika länder och på olika boenden. De policyer som listas är boendets egna.
- Boendet debiterar avgifter för tillgång till spatjänsterna.
- Boendet debiterar avgifter för tillgång till So Lounge på helger och under speciella evenemang.
- Förhandsbokningar krävs för massage. Bokningar kan göras genom att kontakta detta hotell innan ankomsten med kontaktuppgifterna i bokningsbekräftelsen.
- Upp till 2 barn, 4 år eller yngre, bor gratis i förälders eller vårdnadshavares rum om inga extrasängar används.
- Anslutande rum kan erbjudas i mån av tillgång. Gäster kan be om anslutande rum genom att kontakta boendet direkt med kontaktuppgifterna i bokningsbekräftelsen.
- Avgift för frukostbuffé: MAD 300 per person (ungefärligt pris)
- Avgift för flygtransfer: MAD 600 per fordon (enkel resa, max. antal passagerare 4)
- Sen utcheckning är möjlig mot en avgift (endast i mån av tillgång)
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
Populära bekvämligheter
Parkering
Restaurang
Pool
Business center
Rumservice
Parkeringsservice
Tjänster
Business center
Kemtvätt
Barnvaktsservice
Städning
Bankettinrättningar
Valutaväxling
Värdeförvaring
Bankomat
Cykeluthyrning
Bagageförvaring
Plats för rökning
Express in- och utcheckning
Självtvätt
24-Hour Front Desk
Concierge Services
Lockers Available
Allmänt
Rumservice
Restaurang
Rökfria rum
Bastu
Badtunna/Jacuzzi
Ångrum
Massage
Solarium
Spa och hälsocenter
Frisörsalong
Kroppsbehandlingar
Ansiktsbehandling
Barnklubb
Bar vid poolen
Lunchpaket
Frukost på rummet
Familjerum
Beach Sun Loungers
Snack Bar/Deli
Aktiviteter
Pool
Trädgård
Golfbana (i närheten)
Lekplats
Barnpool
Pool inomhus
Pool utomhus
Uppvärmd utomhuspool
Levande musikunderhållning
Evening Entertainment
Pool (Indoor)
Utemöbler
Pool (Rooftop)
Pool (Seasonal Outdoor)
Bordtennis
Terrass
Fitness Center (nearby)
Parkering
Parkering
Parkeringsservice
Gratis parkering
Laddningsstation för elbil
Parking Onsite
Internet
Gratis wi-fi