Redwings Lodge Solihull

Smidigt

It's like a second home for me now. I have been staying here for about two years whenever I need some peace I just come here. Lovely staff lovely rooms

We come to this hotel on a regular basis we love the staff they are so helpful couldn't do any more for you unfortunately this time round it was a disaster. Someone had flooded the bathroom which means we had no electricity in the accessible room we were in sadly because of our autism my child didn't want to move hotels so we took the only room which was available which was in the roof so it was obviously difficult with my mobility issues not being able to use my scooter or my walker to access the room had to take my time going up a few flights of stairs to get to the room then once we were there I was too knackered to come back down to even get any food then once we had unpacked and settled in after being moved rooms we had no hot water they offered to move us rooms which was unacceptable because obviously I would've had to repack again and carry everything to a different room for one night seemed a bit excessive I know the staff member helped me with a few of my bags but that's not the same of using a walker or my scooter to do so so it put us in a predicament where we didn't really feel like we could go out plus with the no electric all my food in my box went off and I had to chuck it out because obviously going to the NEC is expensive so we bought meal deals and pastries to take with us so I already chucked out all that so it's cost me more money than normal deeply disappointed I have already cancelled my stay in November due to this because of the stress

Basic room, lots of dinning options at a walk - free parking and value for money

The staff are very friendly I've been going there for years the parking is handy right outside and there is a restaurant right next door