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Tru by Hilton Deadwood, SD

147 US$

/nat

Gennemsnit for september

Tru by Hilton Deadwood, SD - Image 1

Tru by Hilton Deadwood, SD - Værelse

Tru by Hilton Deadwood, SD - Værelse

Tru by Hilton Deadwood, SD - Restaurant

Tru by Hilton Deadwood, SD - Badeværelse

Priser på Tru by Hilton Deadwood, SD

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147 US$

/nat

Gennemsnit for september

Gennemsnitlige månedlige priser

På Tru by Hilton Deadwood, SD ligger prisen pr. nat i gennemsnit på 76 US$ i den billigste måned (april) og 212 US$ i den dyreste måned (august), baseret på de seneste 12 måneder.

Gennemsnitlig pris pr. nat på Tru by Hilton Deadwood, SD pr. måned, seneste 12 måneder (USD)
Måned	Gennemsnitlig pris
januar	82 US$
februar	81 US$
marts	90 US$
april	76 US$
maj	98 US$
juni	180 US$
juli	175 US$
august	212 US$
september	147 US$
oktober	127 US$
november	85 US$
december	78 US$

Dyrest: august (ca. 212 US$)

Billigst: april (ca. 76 US$)

Om dette overnatningssted

Prøv dit held på kasinoet, eller nyd de andre rekreative faciliteter, der inkluderer et døgnåbent fitnesscenter. Dette hotel tilbyder desuden gratis trådløs internetadgang, spillehal/spillerum og gavebutik/aviskiosk.

Faciliteter

Prøv dit held på kasinoet, eller nyd de andre rekreative faciliteter, der inkluderer et døgnåbent fitnesscenter. Dette hotel tilbyder desuden gratis trådløs internetadgang, spillehal/spillerum og gavebutik/aviskiosk.

Forretningsfaciliteter

Gæsterne har blandt andet adgang til et døgnåbent forretningscenter, gratis aviser i lobbyen og en døgnåben reception. Dette hotel har 5 møde- og konferencelokaler til rådighed. Selvstændig parkering (tillægsgebyr) er til rådighed på stedet.

Spisning

Spis dig mæt i amerikanske retter på FLYT Steakhouse, som er en af dette hotels 4 restauranter, eller bliv på værelset, og nyd godt af roomservice (i et begrænset antal timer). Du kan også købe en snack på stedets kaffebar/café. Tag forbi baren/loungen, hvor du kan slukke tørsten med din yndlingsdrink. Gratis take away-morgenmad serveres dagligt fra kl. 06.00 til kl. 09.00.

Værelser

Føl dig hjemme i et af de 108 aircondition-afkølede værelser, der indeholder køleskab og LCD-tv. Med gratis internetforbindelse via kabel og Wi-Fi kan du altid komme på nettet, og kabelkanaler sørger for underholdningen. Værelset har et privat badeværelse med bruser samt gratis toiletartikler og hårtørrer. Faciliteter inkluderer strygejern/strygebrætter og mørklægningsgardiner, samt telefoner med gratis lokalopkald.

Lokation

Overnatter du ved Tru by Hilton Deadwood, SD, som ligger i det historiske kvarter i Deadwood, er du kun 10 minutters kørsel fra Black Hills National Forest og Main Street. Dette hotel med kasino ligger 18,7 km fra Terry Peak Skiområde og 0,5 km fra Cadillac Jacks Casino.

I nærheden

Main Street(0.1 mil)
Cadillac Jacks Casino(0.3 mil)
Deadwood Welcome Center(0.3 mil)
Days of '76 Museum(0.4 mil)
Tin Lizzie Gaming Resort(0.4 mil)
First Gold Hotel and Gaming(0.5 mil)
Mineral Palace Casino(0.6 mil)
Deadwood Chamber of Commerce & Visitors Bureau(0.8 mil)
Gold Dust Casino & Hotel(0.8 mil)
Adams Museum(0.8 mil)
Outlaw Square(0.9 mil)
Silverado(0.9 mil)
Deadwood Mountain Grand(1 mil)
Deadwood History & Information Center(1 mil)
The Depot Motherlode Gaming Saloon(1.1 mil)
Den foretrukne lufthavn for Tru by Hilton Deadwood, SD er Rapid City, SD (RAP-Rapid City Regional)(54.6 mil)

Casino
Elevator
Forretningscenter
Cykeludlejning
Fiskeri
Fitness faciliteter

Lokation

372 Main Street, Deadwood, South Dakota, USA

Main Street (0.1 mil)

Cadillac Jacks Casino (0.3 mil)

Deadwood Welcome Center (0.3 mil)

Days of '76 Museum (0.4 mil)

Tin Lizzie Gaming Resort (0.4 mil)

First Gold Hotel and Gaming (0.5 mil)

Flere oplysninger om lokationen

Værelsesmuligheder

6

Værelse - 2 queensize-senge - handicapvenligt (Hearing)

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

5

Værelse - 1 kingsize-seng - handicapvenligt (Hearing)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

10

Værelse - 1 kingsize-seng - handicapvenligt (Hearing, Roll-in Shower)

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

8

Værelse - 2 queensize-senge

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

6

Værelse - 2 queensize-senge - handicapvenligt (Hearing, Roll-in Shower)

Værelsesoplysninger

2 Store Dobbeltsenge

Sover 4

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

7

Værelse - 1 kingsize-seng

Værelsesoplysninger

1 Ekstra Stor Dobbeltseng

Sover 2

Klimaanlæg

Opvarmning

Wi-Fi (Gratis)

Gæsteanmeldelser af Tru by Hilton Deadwood, SD

8.7

Fantastisk

Baseret på 1.003 verificerede anmeldelser

Hvad siger gæsterne

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

På Tru by Hilton Deadwood, SD fremhæver rejsende meget rene og moderne værelser samt en bekvem beliggenhed over et kasino med nem adgang til spisesteder og centrum. Dog nævnes der også ulemper som minimalistiske værelser, betalt parkering og ujævn rengøring.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

Hvad siger gæsterne

På Tru by Hilton Deadwood, SD fremhæver rejsende meget rene og moderne værelser samt en bekvem beliggenhed over et kasino med nem adgang til spisesteder og centrum. Dog nævnes der også ulemper som minimalistiske værelser, betalt parkering og ujævn rengøring.

Servicen er ofte venlig, men flere gæster har oplevet uhøflige eller uresponsive receptionister og langsom opfølgning på vedligeholdelse. Værelserne er små og minimalistiske med begrænset opbevaringsplads, varierende komfort og ingen kaffemaskiner eller mikrobølgeovne på værelset. Morgenmaden spænder fra fremragende til overfyldt eller dårligt forsynet, og indtjekningen i anden etage via kasinoet samt den daglige parkeringsafgift kan forvirre eller frustrere; du kan forvente et simpelt og bekvemt ophold med visse kompromiser.

Faciliteter

Rengøring

Værelser

Service

Lokation

Spisning

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Faciliteter

Tilbyder tilknytning til et kasino med flere spisemuligheder og et bålsted på balkonen; adgang til poolen er mulig via et nabohotel. Der opkræves en daglig parkeringsafgift, og der kan være trængsel eller vejarbejde, mens indtjekningen i anden etage via kasinoet kan være forvirrende.

Relaterede gæsteanmeldelser

10

Mark

8. sep. 2025

·

Overnattede 1 nat

Right above the casino, convenient and easy parking

Right above the casino, convenient and easy parking

8

Elizabeth

25. jul. 2025

·

Overnattede 3 nætter

My family had a great stay at this hotel for our vacation, it’s an easy walk to all the shopping and dining in deadwood, or you can take the trolly. The only think I wasn’t aware of was the $15 parking a day which is fine just wasn’t aware until we were checking in. The casinos are nice and not too crazy busy when we were there and the kids enjoyed the pool area.

My family had a great stay at this hotel for our vacation, it’s an easy walk to all the shopping and dining in deadwood, or you can take the trolly. The only think I wasn’t aware of was the $15 parking a day which is fine just wasn’t aware until we were checking in. The casinos are nice and not too crazy busy when we were there and the kids enjoyed the pool area.

8

Deborah H

7. jun. 2025

·

Overnattede 1 nat

The construction around the property was terrible. Parking was terrible. Hard to find the front desk. Instructions were very limited.

The construction around the property was terrible. Parking was terrible. Hard to find the front desk. Instructions were very limited.

6

Dawn

23. sep. 2024

·

Overnattede 2 nætter

The one big complaint we had.....was the balcony fire pit. It was open 24 hours and loud guests probably drinking from casino was very loud well after 1a.m. All the rooms above and around balcony were awaken several times during the night

The one big complaint we had.....was the balcony fire pit. It was open 24 hours and loud guests probably drinking from casino was very loud well after 1a.m. All the rooms above and around balcony were awaken several times during the night

8

Cindy

4. mar. 2024

·

Overnattede 3 nætter

We've stayed here many times. Tru is a sleek, modern hotel that is a floor above Cadillac Jack's casino. There are a variety of restaurants on the main floor too. Also, when you stay at Tru, you have access to another motel's infinity pool that looks out to the hills. There is a charge for parking - $15 a night but at least it is underground, if desired.

We've stayed here many times. Tru is a sleek, modern hotel that is a floor above Cadillac Jack's casino. There are a variety of restaurants on the main floor too. Also, when you stay at Tru, you have access to another motel's infinity pool that looks out to the hills. There is a charge for parking - $15 a night but at least it is underground, if desired.

10

Tracy

17. jun. 2025

·

Overnattede 1 nat

Parking was not easy. The parking lot is for many businesses and it seemed repair work was being done as well. This was the only thing we had any issues with. The Tru Hotel was great.

Parking was not easy. The parking lot is for many businesses and it seemed repair work was being done as well. This was the only thing we had any issues with. The Tru Hotel was great.

10

charles

27. aug. 2025

·

Overnattede 1 nat

Check in was a bit confusing, desk is on 2nd floor have to walk thru casino to find elevator to hotel room was very small for king size bed

Check in was a bit confusing, desk is on 2nd floor have to walk thru casino to find elevator to hotel room was very small for king size bed

8

Shawn

25. jul. 2025

·

Overnattede 1 nat

The hotel is part of a casino complex so it doesn’t have its own entrance. You have to go into the casino, find the elevator and then go up to the second floor to the front desk. This is not clearly marked with signage so I took us a little bit to figure out. Also they charge $15 per day for parking (which I had overlooked on Expedia) so be aware of that. The room itself was fine but the pillows are terribly soft and lumpy.

The hotel is part of a casino complex so it doesn’t have its own entrance. You have to go into the casino, find the elevator and then go up to the second floor to the front desk. This is not clearly marked with signage so I took us a little bit to figure out. Also they charge $15 per day for parking (which I had overlooked on Expedia) so be aware of that. The room itself was fine but the pillows are terribly soft and lumpy.

6

Ingrid

20. okt. 2025

·

Overnattede 3 nætter

It was confusing to find the check in for the hotel up one story, not ground level. They should do a better job of advertising that the Hilton “Tru” line is a bare bones hotel with very few amenities in the room. Since it’s a casino downstairs there are plenty of loud, drunk people to interrupt your sleep.

It was confusing to find the check in for the hotel up one story, not ground level. They should do a better job of advertising that the Hilton “Tru” line is a bare bones hotel with very few amenities in the room. Since it’s a casino downstairs there are plenty of loud, drunk people to interrupt your sleep.

6

Marc

8. maj 2024

·

Overnattede 3 nætter

Booked this hotel because of price and it said it had a pool that is a lie. The pool is 2 hotels away (more than 100 yards) and you must walk through a casino to another hotel and get an access card to use the pool. So when you go back, you'll be wet walking through a hotel and a casino to get to your hotel, That's deceptive Advertising. Hotel And breakfast. was nice. It was above the Cadillac Jack Casino. I give high praise to the staff and the people of Deadwood, most were nice, helpful and kind.

Booked this hotel because of price and it said it had a pool that is a lie. The pool is 2 hotels away (more than 100 yards) and you must walk through a casino to another hotel and get an access card to use the pool. So when you go back, you'll be wet walking through a hotel and a casino to get to your hotel, That's deceptive Advertising. Hotel And breakfast. was nice. It was above the Cadillac Jack Casino. I give high praise to the staff and the people of Deadwood, most were nice, helpful and kind.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Rengøring

Renligheden roses ofte, men flere anmeldelser nævner beskidte værelser eller badeværelser, vedvarende lugte og sæsonbestemte kassevindingsbiller; affald på gangene og vedligeholdelse af fællesområder kan være mangelfuld i travle perioder. Rengøring finder sted hver anden dag og er ujævn for nogle ophold.

Relaterede gæsteanmeldelser

4

Kirk

28. sep. 2025

·

Overnattede 3 nætter

Room was dirty, with hair blowing around on the floor, stains on the wall where the trash can sits, terrible looking walls with poorly painted walls with mismatched color, terrible beds, just definitely not what we expected with a name like Hilton, very disappointed, definitely would not stay at this property again, maybe not at any Hilton property, lots of other choices out there, this place would have been ok for some economy motel, like a motel 6, not for a Hilton property @ $285.00 per night + $15.00 per day for parking, which by the way was supposed to be waived, but wasn’t!!

Room was dirty, with hair blowing around on the floor, stains on the wall where the trash can sits, terrible looking walls with poorly painted walls with mismatched color, terrible beds, just definitely not what we expected with a name like Hilton, very disappointed, definitely would not stay at this property again, maybe not at any Hilton property, lots of other choices out there, this place would have been ok for some economy motel, like a motel 6, not for a Hilton property @ $285.00 per night + $15.00 per day for parking, which by the way was supposed to be waived, but wasn’t!!

6

Meike

16. aug. 2025

·

Overnattede 1 nat

Breakfast was included but offered limited options. Breakfast area was crowed. The corners of the room had accumulated dust and underneath and around garbage bin were dried up liquid stains and what seemed to be napkin bits or bits of toes nails. Also the wall above had liquid stains.

Breakfast was included but offered limited options. Breakfast area was crowed. The corners of the room had accumulated dust and underneath and around garbage bin were dried up liquid stains and what seemed to be napkin bits or bits of toes nails. Also the wall above had liquid stains.

2

Blake

21. jul. 2024

·

Overnattede 2 nætter

Very dirty rooms, hair all over the floors and on the towels. The only positive was the location and the casino.

Very dirty rooms, hair all over the floors and on the towels. The only positive was the location and the casino.

4

Rudolph

11. okt. 2025

·

Overnattede 4 nætter

Room filled with Box Elder bugs. Although harmless and fall is that time of year for them try sleeping with bugs crawling on you. Was not willing to move us to another room only offered to vacuum the room but bugs were back within an hour. Refused to refund us so we could go to another hotel. No upgrade in rooms. Nothing offered but so sorry.

Room filled with Box Elder bugs. Although harmless and fall is that time of year for them try sleeping with bugs crawling on you. Was not willing to move us to another room only offered to vacuum the room but bugs were back within an hour. Refused to refund us so we could go to another hotel. No upgrade in rooms. Nothing offered but so sorry.

2

Lori

16. aug. 2024

·

Overnattede 1 nat

This property was a huge disappointment. Room very dirty, bed is not a king and sheets do not fit bed so rolling up on sides and bunching up. Bathroom corners full of dirt and sink would not drain. Talked to staff about room - they offered us nothing and said they could not help us because it was booked through Expedia. I want my money back.

This property was a huge disappointment. Room very dirty, bed is not a king and sheets do not fit bed so rolling up on sides and bunching up. Bathroom corners full of dirt and sink would not drain. Talked to staff about room - they offered us nothing and said they could not help us because it was booked through Expedia. I want my money back.

10

Ashley

26. nov. 2025

·

Overnattede 3 nætter

Clean

Clean

2

Kristina

21. jul. 2025

·

Overnattede 1 nat

There was a mold smell coming from ac unit/room. We had trouble breathing through the night and woke up feeling unwell it was so bad. Cleared up as soon as we left hotel. Bed was super hard and uncomfortable, the frame around the bed was disgusting as was the floors and showers. The hallway floors had gsrbage and filth all over. We alerted the front dask and all that was said was "huh, we will let so.eone know."

There was a mold smell coming from ac unit/room. We had trouble breathing through the night and woke up feeling unwell it was so bad. Cleared up as soon as we left hotel. Bed was super hard and uncomfortable, the frame around the bed was disgusting as was the floors and showers. The hallway floors had gsrbage and filth all over. We alerted the front dask and all that was said was "huh, we will let so.eone know."

8

Gayle

27. aug. 2023

·

Overnattede 3 nætter

Our stay was great, our room smelled like cat pee. We called and asked for more body wash and never received it. Other than that it was fine. We didn’t spend much time in our room other than to sleep.

Our stay was great, our room smelled like cat pee. We called and asked for more body wash and never received it. Other than that it was fine. We didn’t spend much time in our room other than to sleep.

6

Bradley

17. aug. 2025

·

Overnattede 4 nætter

Good overall, but skimpy on the towels. We only had one set each, and had to request new or additional each day. House keeping was marginal to non existent. We had to request that as well. Garbage receptacles in hallways were overflowing for several days at a time. The breakfast was decent.

Good overall, but skimpy on the towels. We only had one set each, and had to request new or additional each day. House keeping was marginal to non existent. We had to request that as well. Garbage receptacles in hallways were overflowing for several days at a time. The breakfast was decent.

2

Delilah

2. sep. 2025

·

Overnattede 1 nat

The bathroom floor was filthy, and it looked like it had not been swept or mopped. There were hairs in the bed and random dirt smudges everywhere. Felt super unhygienic and couldn't wait to leave. Also, there was a strong fragrance or cleaning chemical smell that gave us headaches.

The bathroom floor was filthy, and it looked like it had not been swept or mopped. There were hairs in the bed and random dirt smudges everywhere. Felt super unhygienic and couldn't wait to leave. Also, there was a strong fragrance or cleaning chemical smell that gave us headaches.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Værelser

Moderne, minimalistiske værelser er små med begrænset opbevaringsplads og mangler ofte faciliteter på værelset som kaffemaskiner eller mikrobølgeovne; flere gæster nævner hårde madrasser eller bløde puder, mens andre fandt sengene komfortable. Støjniveauet varierer afhængigt af placeringen, og enkelte gæster rapporterede problemer med vandtryk eller temperaturudsving.

Relaterede gæsteanmeldelser

4

Paul

15. sep. 2024

·

Overnattede 4 nætter

1) Parking was $15/night and usually the parking lot was full due to the casino being in the same building. Very small parking spaces. Door dings will happen 2) Over 1/5 hour waiting to check in due to hotel internet issues 3) No dresser or closet storage. Lived out of our suitcases for the stay

1) Parking was $15/night and usually the parking lot was full due to the casino being in the same building. Very small parking spaces. Door dings will happen 2) Over 1/5 hour waiting to check in due to hotel internet issues 3) No dresser or closet storage. Lived out of our suitcases for the stay

6

Cheryl

23. sep. 2024

·

Overnattede 4 nætter

The rooms were very quiet and I loved that. There was no coffee maker in the room or microwave which I am accustomed to. Housekeeping only came every other day which was unusual too in my opinion. The free coffee in the lobby was out more often than not. There was no dresser for unpacking so we lived out of our suitcases. There was many food options and I did like that.

The rooms were very quiet and I loved that. There was no coffee maker in the room or microwave which I am accustomed to. Housekeeping only came every other day which was unusual too in my opinion. The free coffee in the lobby was out more often than not. There was no dresser for unpacking so we lived out of our suitcases. There was many food options and I did like that.

10

Darla

22. sep. 2025

·

Overnattede 3 nætter

Beds were comfortable and the hotel was quiet.

Beds were comfortable and the hotel was quiet.

2

Dianne

16. dec. 2025

·

Overnattede 2 nætter

The room was depressing! It had no pictures, no closet, and no safe to keep my jewelry in. I was very disappointed! There wasn’t a coffee pot in the room!

The room was depressing! It had no pictures, no closet, and no safe to keep my jewelry in. I was very disappointed! There wasn’t a coffee pot in the room!

8

Cindy

18. jul. 2025

·

Overnattede 3 nætter

Everything was great except the water pressure and temperature. The issue in our room was variable water pressure and water temperature noticeable frequently. It could be hot one moment and ice cold the next, also a steady stream of water at one point down to a trickle!

Everything was great except the water pressure and temperature. The issue in our room was variable water pressure and water temperature noticeable frequently. It could be hot one moment and ice cold the next, also a steady stream of water at one point down to a trickle!

6

Laura

20. jun. 2024

·

Overnattede 4 nætter

Room was much smaller than we expected, not much room for luggage. Bed was very uncomfortable, we did not sleep well at all. Parking is tight, just plan on not having a parking spot outside. We found the underground parking garage which did have plenty of spots to park. Our room was clean and we had all of the supplies we needed (toilet paper, towels, soap, etc.)

Room was much smaller than we expected, not much room for luggage. Bed was very uncomfortable, we did not sleep well at all. Parking is tight, just plan on not having a parking spot outside. We found the underground parking garage which did have plenty of spots to park. Our room was clean and we had all of the supplies we needed (toilet paper, towels, soap, etc.)

10

Michelle

30. aug. 2025

·

Overnattede 1 nat

Such a cool hotel concept. Very open check in on the 2nd floor. The room was spacious with a very comfortable bed. Tons of storage space, including room for your suitcase under the bed. If you aren't aware, like me, the first floor is a casino. We stayed on the third floor and didn't hear anything. The rooms are quiet, even traffic noise is muffled. They do have the coolest breakfast option to make your own pancakes! No pouring batter everywhere- you push a button, silver dollar sized batter drops on a conveyer belt. This machine cooks the pancakes on both sides and then flips it onto your plate. So fun!!

Such a cool hotel concept. Very open check in on the 2nd floor. The room was spacious with a very comfortable bed. Tons of storage space, including room for your suitcase under the bed. If you aren't aware, like me, the first floor is a casino. We stayed on the third floor and didn't hear anything. The rooms are quiet, even traffic noise is muffled. They do have the coolest breakfast option to make your own pancakes! No pouring batter everywhere- you push a button, silver dollar sized batter drops on a conveyer belt. This machine cooks the pancakes on both sides and then flips it onto your plate. So fun!!

2

Madison

10. jul. 2025

·

Overnattede 1 nat

The water was cold. Not hot water for our trip.

The water was cold. Not hot water for our trip.

8

Barbara

6. sep. 2025

·

Overnattede 1 nat

Bed wasn’t so comfortable, no coffee pot in room

Bed wasn’t so comfortable, no coffee pot in room

6

Ingrid

20. okt. 2025

·

Overnattede 3 nætter

It was confusing to find the check in for the hotel up one story, not ground level. They should do a better job of advertising that the Hilton “Tru” line is a bare bones hotel with very few amenities in the room. Since it’s a casino downstairs there are plenty of loud, drunk people to interrupt your sleep.

It was confusing to find the check in for the hotel up one story, not ground level. They should do a better job of advertising that the Hilton “Tru” line is a bare bones hotel with very few amenities in the room. Since it’s a casino downstairs there are plenty of loud, drunk people to interrupt your sleep.

Var dette nyttigt?

AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Service

Personalet er ofte venligt og hjælpsomt med lejlighedsvis ekstraordinær service. Dog har flere gæster oplevet uhøflige eller forsvarende receptionister, forsinket indcheckning eller manglende opkald og sjælden rengøring eller opfølgning på vedligeholdelse.

Relaterede gæsteanmeldelser

6

Kennan

12. okt. 2025

·

Overnattede 4 nætter

Had to pay for parking and then the one night we got back and drove around parking lot for a half an hour before we could find an open spot. Housekeeping only comes to your room every other day to check on towels, garbage, etc. We had to go ask for towels because no one ever came to check our room. We stayed for 4 nights so our room should have been checked twice and never was.

Had to pay for parking and then the one night we got back and drove around parking lot for a half an hour before we could find an open spot. Housekeeping only comes to your room every other day to check on towels, garbage, etc. We had to go ask for towels because no one ever came to check our room. We stayed for 4 nights so our room should have been checked twice and never was.

4

Kerry

8. okt. 2023

·

Overnattede 2 nætter

Upon arrival the gals at the desk tried to chg us for an additional night that they said wasn't canceled...it had been & I had a copy, 1 started scolding us about property policy and the other tossed my document back at me and told me to show her on my doc. Where I had canceled...well long story short I had canceled it in August and they were thinking October, which we had already said twice, which was great to do in front of the 15 other people standing there! the 1 gal apologized and corrected it, while the other shot us dirty looks and continued to treat us rudely as if we did something

Upon arrival the gals at the desk tried to chg us for an additional night that they said wasn't canceled...it had been & I had a copy, 1 started scolding us about property policy and the other tossed my document back at me and told me to show her on my doc. Where I had canceled...well long story short I had canceled it in August and they were thinking October, which we had already said twice, which was great to do in front of the 15 other people standing there! the 1 gal apologized and corrected it, while the other shot us dirty looks and continued to treat us rudely as if we did something

6

Kelly

23. sep. 2025

·

Overnattede 1 nat

The room looked nice when we first arrived. However, we found hair in the shower, there was no toilet paper and the light over the shower started flashing like a strobe light at a disco. We called the desk clerk who said he would see what he could do. After an hour of waiting (and no return call from the clerk) we called him back and found out that the maintenance person wanted us to just turn the light off. One switch controls all of the lights in the bathroom so that wasn't possible. The clerk didn't understand why showering in the dark was not an option. Once again he said he'd see what he could do. We never heard from him again, the maintenance person did not arrive and no one offered to let us switch rooms. Unbelievable. So much for "hospitality." Oh, and beware the $14.95 parking charge that the morning clerk admitted is hidden in the fine print.

The room looked nice when we first arrived. However, we found hair in the shower, there was no toilet paper and the light over the shower started flashing like a strobe light at a disco. We called the desk clerk who said he would see what he could do. After an hour of waiting (and no return call from the clerk) we called him back and found out that the maintenance person wanted us to just turn the light off. One switch controls all of the lights in the bathroom so that wasn't possible. The clerk didn't understand why showering in the dark was not an option. Once again he said he'd see what he could do. We never heard from him again, the maintenance person did not arrive and no one offered to let us switch rooms. Unbelievable. So much for "hospitality." Oh, and beware the $14.95 parking charge that the morning clerk admitted is hidden in the fine print.

8

Dan

15. aug. 2025

·

Overnattede 2 nætter

My only complaint—and I do mean my only complaint—was that there was a lady at the front desk with short hair who was extremely rude to everyone, including my wife, who was simply asking where we could park. One guest described her as “unhinged,” and I’d have to agree. She was literally yelling at everyone, and I didn’t see anyone being disrespectful. She even called security on someone who was just frustrated over a billing issue. Which is too bad, because everyone else I met working there was super friendly and helpful, including the lady with the longer red hair who helped me at check-in—she was exceptionally friendly.

My only complaint—and I do mean my only complaint—was that there was a lady at the front desk with short hair who was extremely rude to everyone, including my wife, who was simply asking where we could park. One guest described her as “unhinged,” and I’d have to agree. She was literally yelling at everyone, and I didn’t see anyone being disrespectful. She even called security on someone who was just frustrated over a billing issue. Which is too bad, because everyone else I met working there was super friendly and helpful, including the lady with the longer red hair who helped me at check-in—she was exceptionally friendly.

10

Atwood

22. feb. 2025

·

Overnattede 1 nat

It was a good stay. The young lady who checked us in was fabulous and well versed. Customer service first impression are what sells the service. She needs recognition

It was a good stay. The young lady who checked us in was fabulous and well versed. Customer service first impression are what sells the service. She needs recognition

6

Jessalynn

13. okt. 2025

·

Overnattede 1 nat

Person checking us in was less than enthused about her job. Was very impersonal and rude. Mattress and pillows were terrible! Stains on the pillow cases and comforter. For what we paid this was all very disappointing!!

Person checking us in was less than enthused about her job. Was very impersonal and rude. Mattress and pillows were terrible! Stains on the pillow cases and comforter. For what we paid this was all very disappointing!!

10

Janet

21. sep. 2025

·

Overnattede 1 nat

Our stay was amazing at the Tru Hotel in Deadwood. Very clean and comfortable ! The breakfast was the best breakfast that I have ever had complimentary. And then there was the sweet, Ashley, that checked us in and out. What an asset she is to your business!! Kudos to her. You best keep her around as she was just amazing and fun!! Will def stay there again!

Our stay was amazing at the Tru Hotel in Deadwood. Very clean and comfortable ! The breakfast was the best breakfast that I have ever had complimentary. And then there was the sweet, Ashley, that checked us in and out. What an asset she is to your business!! Kudos to her. You best keep her around as she was just amazing and fun!! Will def stay there again!

10

Tammy

30. aug. 2025

·

Overnattede 1 nat

Paul at the front desk was incredible. Friendly, personable & professional. I've worked hospitality at 3 properties-he deserves a raise. The breakfast was good & the attendant kept an eye on things. We are new rewards members & will be back!

Paul at the front desk was incredible. Friendly, personable & professional. I've worked hospitality at 3 properties-he deserves a raise. The breakfast was good & the attendant kept an eye on things. We are new rewards members & will be back!

8

Rod

15. nov. 2025

·

Overnattede 2 nætter

Staff was very friendly and polite.

Staff was very friendly and polite.

2

Patti

25. sep. 2025

·

Overnattede 1 nat

My room was supposed to be ready at 3:00 for check in. I arrived about 4:10 and it wasn’t ready. The front desk told me it shouldn’t be long and he would call me. So we went downstairs and ate. 5:30 still no phone call so 5:45 we went back to ck.it was ready and he forgot to call me. I told him I wasn’t happy about the room and not getting called. He got really defensive and started telling me he can’t do anything because I went through a third party(Expedia) but didn’t charge for our parking. That evening we couldn’t get the internet to work on our phones. No one could help. Didn’t know why. Really??? Next morning getting my receipt I kindly said my concerns with the desk and she also was very rude and said they are training new people and sometimes it takes longer and that I should understand. I do understand they are rude and didn’t do their job. People are traveling and tired and have to wait 2hrs after check in time and then not be offered another room and be told to understand. No!

My room was supposed to be ready at 3:00 for check in. I arrived about 4:10 and it wasn’t ready. The front desk told me it shouldn’t be long and he would call me. So we went downstairs and ate. 5:30 still no phone call so 5:45 we went back to ck.it was ready and he forgot to call me. I told him I wasn’t happy about the room and not getting called. He got really defensive and started telling me he can’t do anything because I went through a third party(Expedia) but didn’t charge for our parking. That evening we couldn’t get the internet to work on our phones. No one could help. Didn’t know why. Really??? Next morning getting my receipt I kindly said my concerns with the desk and she also was very rude and said they are training new people and sometimes it takes longer and that I should understand. I do understand they are rude and didn’t do their job. People are traveling and tired and have to wait 2hrs after check in time and then not be offered another room and be told to understand. No!

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Lokation

Praktisk beliggenhed i Deadwood, tilknyttet et kasino og i gåafstand eller en kort tur med trolley til centrum; mange brugte det som base for at udforske Black Hills. Nogle fandt det svært at finde indtjekningen i anden etage.

Relaterede gæsteanmeldelser

10

Russell E

8. maj 2024

·

Overnattede 2 nætter

A great property with everything one would need on site. Easy walk to historic district. Good base to explore the Black Hills, Rushmore, Wind Cave and Badlands. Deawood is a cool village!

A great property with everything one would need on site. Easy walk to historic district. Good base to explore the Black Hills, Rushmore, Wind Cave and Badlands. Deawood is a cool village!

10

Randy

24. aug. 2024

·

Overnattede 2 nætter

Great location that was walkable from downtown.

Great location that was walkable from downtown.

10

Harry

25. sep. 2025

·

Overnattede 2 nætter

Close to downtown, clean and comfortable.

Close to downtown, clean and comfortable.

8

Elizabeth

25. jul. 2025

·

Overnattede 3 nætter

My family had a great stay at this hotel for our vacation, it’s an easy walk to all the shopping and dining in deadwood, or you can take the trolly. The only think I wasn’t aware of was the $15 parking a day which is fine just wasn’t aware until we were checking in. The casinos are nice and not too crazy busy when we were there and the kids enjoyed the pool area.

My family had a great stay at this hotel for our vacation, it’s an easy walk to all the shopping and dining in deadwood, or you can take the trolly. The only think I wasn’t aware of was the $15 parking a day which is fine just wasn’t aware until we were checking in. The casinos are nice and not too crazy busy when we were there and the kids enjoyed the pool area.

10

Daniel J

11. aug. 2025

·

Overnattede 1 nat

Great location. All in one hotel, new with anything you need in the same building.

Great location. All in one hotel, new with anything you need in the same building.

10

Karen

22. aug. 2025

·

Overnattede 4 nætter

We liked staying here. We parked in the front parking lot but there is an underground lot as well. Breakfast was good. A lot of people got through with very little waiting, I was impressed. The bed and pillows were good, room was clean and quiet. Hardly any wait for the elevator. It was a nice, safe walk to old town.

We liked staying here. We parked in the front parking lot but there is an underground lot as well. Breakfast was good. A lot of people got through with very little waiting, I was impressed. The bed and pillows were good, room was clean and quiet. Hardly any wait for the elevator. It was a nice, safe walk to old town.

8

Don

14. sep. 2024

·

Overnattede 2 nætter

Handy Place to everything.

Handy Place to everything.

10

Nancy

5. okt. 2024

·

Overnattede 1 nat

Great stay, will stay again for sure. Very close to everything in Deadwood.

Great stay, will stay again for sure. Very close to everything in Deadwood.

10

Nancy

13. aug. 2023

·

Overnattede 1 nat

Nice Hotel that’s close to the heart of Deadwood!

Nice Hotel that’s close to the heart of Deadwood!

10

Cassidy

16. jun. 2025

·

Overnattede 1 nat

The location was nice. Quiet and relaxing.

The location was nice. Quiet and relaxing.

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

Spisning

Feedback om morgenmaden er blandet, lige fra fremragende og varieret til overfyldt, dårligt forsynet eller tidlig afslutning; der kan løbe tør for kaffe. Spisemuligheder på stedet via kasinoet er praktiske og generelt godt bedømte.

Relaterede gæsteanmeldelser

8

Joshua

16. jul. 2024

·

Overnattede 1 nat

They will charge you $15 a day for parking. They give you a casino credit but it was a surprise charge upon check in. That kinda sucked. Otherwise the breakfast was delicious and the staff was very hospitable. They also have room servicing robots and several fast food options on site.

They will charge you $15 a day for parking. They give you a casino credit but it was a surprise charge upon check in. That kinda sucked. Otherwise the breakfast was delicious and the staff was very hospitable. They also have room servicing robots and several fast food options on site.

6

Gerald

24. okt. 2024

·

Overnattede 1 nat

Breakfast was blan cheap below average

Breakfast was blan cheap below average

6

Sherri

5. sep. 2024

·

Overnattede 1 nat

Tru by Hilton had a nice and comfortable room. The only disappointment was the morning breakfast. It was crowded. Juice dispenser out of service. Pancake machine was really slow with a line of people waiting. Coffee was disgusting hair on the hard boiled egg. Also $15 parking fee was stupid for terrible overcrowded parking. Convenient to the Main Street of Deadwood.

Tru by Hilton had a nice and comfortable room. The only disappointment was the morning breakfast. It was crowded. Juice dispenser out of service. Pancake machine was really slow with a line of people waiting. Coffee was disgusting hair on the hard boiled egg. Also $15 parking fee was stupid for terrible overcrowded parking. Convenient to the Main Street of Deadwood.

10

Karen

22. aug. 2025

·

Overnattede 4 nætter

We liked staying here. We parked in the front parking lot but there is an underground lot as well. Breakfast was good. A lot of people got through with very little waiting, I was impressed. The bed and pillows were good, room was clean and quiet. Hardly any wait for the elevator. It was a nice, safe walk to old town.

We liked staying here. We parked in the front parking lot but there is an underground lot as well. Breakfast was good. A lot of people got through with very little waiting, I was impressed. The bed and pillows were good, room was clean and quiet. Hardly any wait for the elevator. It was a nice, safe walk to old town.

10

Kelly

15. nov. 2024

·

Overnattede 2 nætter

This hotel was fantastic. Rooms were clean and comfy. The breakfast was great. The 24/7 coffee was perfect. The staff was amazing. Very friendly!

This hotel was fantastic. Rooms were clean and comfy. The breakfast was great. The 24/7 coffee was perfect. The staff was amazing. Very friendly!

10

Darlene

8. okt. 2024

·

Overnattede 1 nat

This was an amazing hotel. It was modern and very clean.it was also quiet. The breakfast was very good! We wish more hotels were this nice

This was an amazing hotel. It was modern and very clean.it was also quiet. The breakfast was very good! We wish more hotels were this nice

4

Betty

11. jun. 2025

·

Overnattede 3 nætter

Ongoing construction in parking lot. Did not refill items during Breakfast Buffet, cereal but no milk, yogurt machine not working, out of bread for toast, out of bagels and muffins, out of egg omelets, sausage patties not cooked.

Ongoing construction in parking lot. Did not refill items during Breakfast Buffet, cereal but no milk, yogurt machine not working, out of bread for toast, out of bagels and muffins, out of egg omelets, sausage patties not cooked.

6

Larry

29. dec. 2024

·

Overnattede 2 nætter

Property was clean. The Bed was uncomfortable and needs replaced or better quality. Breakfast was free but was continuously out of food items along with coffee. Had to wait substantial amount of time for each item.

Property was clean. The Bed was uncomfortable and needs replaced or better quality. Breakfast was free but was continuously out of food items along with coffee. Had to wait substantial amount of time for each item.

10

Janet

21. sep. 2025

·

Overnattede 1 nat

Our stay was amazing at the Tru Hotel in Deadwood. Very clean and comfortable ! The breakfast was the best breakfast that I have ever had complimentary. And then there was the sweet, Ashley, that checked us in and out. What an asset she is to your business!! Kudos to her. You best keep her around as she was just amazing and fun!! Will def stay there again!

Our stay was amazing at the Tru Hotel in Deadwood. Very clean and comfortable ! The breakfast was the best breakfast that I have ever had complimentary. And then there was the sweet, Ashley, that checked us in and out. What an asset she is to your business!! Kudos to her. You best keep her around as she was just amazing and fun!! Will def stay there again!

10

Tammy

30. aug. 2025

·

Overnattede 1 nat

Paul at the front desk was incredible. Friendly, personable & professional. I've worked hospitality at 3 properties-he deserves a raise. The breakfast was good & the attendant kept an eye on things. We are new rewards members & will be back!

Paul at the front desk was incredible. Friendly, personable & professional. I've worked hospitality at 3 properties-he deserves a raise. The breakfast was good & the attendant kept an eye on things. We are new rewards members & will be back!

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AI-genereret oversigt baseret på de seneste gæsteanmeldelser

8

Peter

21. aug. 2023

·

Overnattede 1 nat

Fin beliggenhed inden for gå afstand af byen

Fin beliggenhed inden for gå afstand af byen

10

Tyson

for 6 dage siden

·

Overnattede 3 nætter

Great option for Sturgis Rally week!

Great option for Sturgis Rally week!

10

James

sidste uge

·

Overnattede 2 nætter

The hotel was nice, however the 15.00 a day parking fee was not. Was not aware of that until we arrived.

The hotel was nice, however the 15.00 a day parking fee was not. Was not aware of that until we arrived.

10

Monica

for 2 uger siden

·

Overnattede 1 nat

Room was clean and conveniently located. The outside patio area was very relaxing.

Room was clean and conveniently located. The outside patio area was very relaxing.

10

Douglas

for 2 uger siden

·

Overnattede 1 nat

Parking was not as expected and fee based

Parking was not as expected and fee based

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