埃爾帕索市中心萬豪雅樂軒飯店

No on site parking

Comfortable well located property for downtown meeting. Great bartender made a fantastic Old Fasioned.

The staff was real friendly and they had a nice gym.

Beautiful hotel with great amenities and friendly staff. Parking is $19/night, fyi.

I love the amenities. The game area and the open patio.

Beautiful converted building, trendy bar and common areas. Nice restaurants and coffee shops nearby

Stayed overnight on our roadtrip through texas. Friendly staff, cute lobby with a bar and activities like puting green, mini basketball, lawn jenga, and pool table. They have an outside patio as well. Room was clean and updated. In the heart of downtown area with bars and restaurants.

Front desk and valet were great - especially the valet when we checked in. Parking was very reasonable.

Great hotel. Staff was super friendly! Great location, located next to lots of restaurants, shops, parks and museums. Everything was pretty walkable. The only flaws were limited breakfast and very limited parking. You will definitely have to do valet which was fine but you still need to find parking to unload and drop off your vehicle with the valet. The street in front of the hotel is very busy and always full of cars doing street parking. Even the designated “loading only zone” in front of the hotel was always full of parked cars. We didn’t feel comfortable just stopping in the middle of the busy street to get the valet attendants attention so several times we had to circle around multiple times until a spot opened up or we just parked down the street at a meter and had the valet driver walk to get to the vehicle. The last 2 days of the trip we just ubered to avoid the frustration of parking for the valet.

No parking other than valet or at a meter on the street.

Good location, staff, amenities, and cleanliness.

Nice property beds are clean and smell good

Love this property seems well kept and clean until i had to look under the bed and it was super dirty.

The property was nice in a good location. I did not like walking into the room and finding someones dirty sock and a dinosour toy on the floor of the room. Also outside the shower would flood after every shower. It seems like the tile at the bottom of the shower door is draining out instead of into the shower.

Our room needed some maintenance. Housekeeping was sub-par - they while never replenish coffee/tea supplies. We also found trash left in the bathroom. The staff in the lobby and valet service were great.

Nice clean near restaurants friendly staff

The cleaning staff had the room looking amazing. Tight bed sheets, super clean bathroom and a great view on the 9th floor. Front desk was allways helpful and friendly and the valet parking was the fastest Ive ever seen. 10 out of 10

Nice place. Clean. Friendly staff. Downtown location is nice.

Very clean!

I DIDN´T LIKE THAT THEY DIDN´T CLEAN THE ROOM BECAUSE I DIDN´T ASK THEM TO DO IT. BUT NOBODY TOLD ME THAT I HAD TO ASK FOR CLEANING THE ROOM.

The rooms are small but very cozy! Very clean, it has all the necessary things for a weekend stay.

Rooms was too small, terrible view.

The building was a little old, the parking was valet. Rooms were clean. The door in restroom gave little privacy.

Room was small but very unique, unlike anything I've ever stayed.

Not a fan of the sliding door that didn't close all the way separating the bathroom from the rest of the room. Otherwise the stay was fine.

Tiny room.

The check in was simple and easy. The Valet staff were so helpful in both check in and check out. The room was adequate and the only thing missing was an extra toilet paper! I tried calling the front desk but it was permanently engaged. Apart from that it was nice stay with friendly staff. Oh and great room views with beautiful sunset!

The location is very walkable even sometime later in the evening. The room is nice and clean with a huge mirror and nice tabletop, but the bathroom is kinda tiny and difficult to release any moisture. We had to open the room door every morning for dry fresh air to get in. Also it’s kinda funny the hair dryer doesn’t turn off anyway (even if you switch to OFF) unless you plug it off. Overall good!

So much noise from next door rooms, even you can hear the toilet flush, closing doors, and vibration on the phone.. could not sleep well, as I have to catch a flight early morning.

Very loud. Hard to sleep. Outside was quiet but you could hear other guests tvs and doors constantly.

We traveled to El Paso for a funeral. We arrived in town early, hoping to get an early check in to change clothes and get to the funeral. The front desk clerk informed me that there was a room available but since we were there so early (9 am) she would have to charge me for an extra day. We declined, but asked if there was someplace my wife could wash up, put her makeup on and change clothes. The clerk directed her to the lobby restroom. When my wife mentioned that she needed to wash up before putting on her makeup and asked if she could get a towel, the clerk reluctantly went off and came back with a wash cloth. Not a hand towel, not a bath towel, a wash cloth. My wife washed up and changed in the lobby restroom and since there were no paper towels, and the wash cloth was inadequate for drying, she had to use toilet paper to dry her hands and face. The worst part of the experience was that not only was the desk clerk unhelpful, she was also rude. After the funeral we came back and checked into our room. Fortunately there was a new front desk clerk. Unfortunately he wasn’t much more helpful than the previous one.

Nice Central property with a nice and modern looking lobby. Rooms are on the smaller side but that’s ok. Marco at the lobby was fantastic ! Very accommodating , helpful and gave us excellent restaurant recommendations. Excellent service.

Clean rooms, great front desk staff and valet workers.

Staff was very friendly and quick to respond to all needs.

The bar was fine, the people at the front desk were horrible. Very rude and could care less about the issue we had.

The staff was amazing including the valet, executive house keeper and front desk staff. Every time I asked for help they responded quickly and patiently

Requested my car to be brought up at 4am in order to leave for airport. I got down there at 4 am and I went to the car which was left at the curb but no one was there to hand over keys. Couldn't get back into hotel because I had left key card in return box. No one was at front desk. No one was at valet. There was a strange man across the street watching me and saw that I was locked out of hotel. I was banging on the glass door of hotel and no one responded. I was really frightened and felt trapped. Finally, someone with a back pack ran up to front desk and opened the door for me. I was so shaken and I told him what happened. He then got rude and said "well give me the ticket number and I'll get keys". I was shocked. He went and got valet, who got my car keys. No empathy or apologies. I was shaking all the way to airport. When I provided feedback to Assistant GM, she said that it was a teachable moment for her staff and she said it won't happen again. Again, little empathy. As a woman traveling alone, I would never consider this hotel. They have poor coverage of front desk and I felt very unsafe.

The staff was provided exceptional customer service. They treated us like family.

Front desk and valet were great - especially the valet when we checked in. Parking was very reasonable.

Rooms were not ready at 5:30 pm. Front desk staff (Vanessa) was not able and more important willing to help. We had to insist for her to call a manager to solve the problem. Basically having a guest tell the staff of a Hotel how do do there job is unacceptable.

I have stayed here twice now because of its accessibility to restaurants and The Plaza Theater. Very clean and comfortable

Alot of places to eat around here..and to park...also if you are into bargains...many places to shop on El Paso and Stanton streets...

Great location

The location is perfect, easy to get anywhere. Downtown El Paso is a bit a dead town at night, however the hotel is closed to many restaurants within walking distance

Thank you for an enjoyable stay. The location is great walking distance from the border and other points of interest in the city.

Great location. Excellent staff. Very Clean.

Nice place. Clean. Friendly staff. Downtown location is nice.

Beautiful converted building, trendy bar and common areas. Nice restaurants and coffee shops nearby

Hotel is modern, loved that it was in a central area so all kinds of shops and restaurants were close by. Everyone was friendly and the rooms were super clean. Great experience!

Right near all of the action of downtown! Comfortable bed and just enough amenities

Great old building renovated and modern. Very clean rooms. Breakfast could be improved. It seemed like the food was premade and microwaved.

Comfortable well located property for downtown meeting. Great bartender made a fantastic Old Fasioned.

Great service, good amenities in the lobby for the kids, great restaurant right next door

Very enjoyable stay except that there isn’t room service available

No breakfast, great location, nice staff

So very comfortable I didn't want to leave. The restaurant provides room service, and the food is great.

Nice modern location the staff was friendly and helpful. There is a lot of choices to chose from for eating near the location and its walkable. Parking was a little difficult i did not do valet parking so that i was the only issue.

Beautiful converted building, trendy bar and common areas. Nice restaurants and coffee shops nearby

terrible breakfast

Nice stay at this hotel. Loved the restaurant next door Lamezze.