Tru by Hilton Auburn

It was great

A pleasant place to lay one head for the nights

Hotel is great. Breakfast is lacking.

The stay this weekend was absolutely amazing. LOVE THIS HOTEL AND THE STAFF AND WILL RETURN .

Staff (especially front desk) was NOT friendly, not very helpful and always had a frown on her face. Like it was a bother for customers to show up to the desk for ANYTHING! Took forever to get checked in, would not let anyone check in early… took forever to get rooms cleaned and ready! People waited till past 7 pm to get a room when check in was supposed to be at 3pm! I saw a lady next to us opening a room that already had a family in it! I had NO hot water to shower in another REFUSED to give me a discount that was offered by th night staff!!! Will NEVER EVER go back! When I opened my room cleaning staff was still in my room cleaning and floors were super sticky the whole stay!