Hotel U Kostela

Prenotato scegliendo 1 letto queen size, arrivo e ci sono 3 letti singoli. Chiedo di cambiare, mi dicono che non si può cambiare stanza perché sono fully booked. Però posso avvicinare due letti, mi dicono. Chiedo se possono farlo loro ma no, se voglio devo farlo io (comportamento strano). Cena OK. Colazione dalle 7, chiedo se posso scendere alle 6.45 per partire alle 7.15, mi dicono che è impossibile perché lo chef arriva alle 7. Però possono farmi una colazione da portare via. Ottimo ringrazio e accetto. Però mi han dato la colazione a ora di cena, dicendomi che era per domani (di nuovo strano). Allora chiedo se possono tenerla in frigo così la ritiro domani e mi dicono impossibile, se vuoi puoi tenerla nel tuo frigo in camera. Davvero strani! Sarebbe bastato poco per dimostrarsi gentili e accomodanti, ma hanno deciso di continuare a dirmi che era impossibile ogni cambiamento. Ok, non tornerò così da non dargli fastidio con ulteriori richieste.

Very friendly staff, delicious food, modern style of the room:

The Hotel is very clean with modern decor. The staff are extremely friendly!

Second time of staying in this hotel.

Place was hidden in a neighborhood off the beaten path. But the did a fantastic job at combining some homes together into a small hotel. It felt BRAND NEW. Like within the last year. Very clean. Cheap Mini bar. Restaurant and Severely over priced bar. A bottle of vodka in Brno is about 7 Euro give or take. They sold me a 70cL bottle for $86. That means they calculated how many tiny 30cl shots were in a bottle and charged me full price. That was just mean. Parking is Nightmare on Elmstreet. 7 spots in a really awkward dead end courtyard, with narrow entry. You will never turn around to get out. So back in and pray. It worked all but 1 night. As far as service, it was strangely difficult to get ahold of anyone to ask questions to. Front desk was always um manned. I could have walk out with anything I wanted to. Felt odd. Probably short staffed and hotel was fully booked. The place is nice, and comfy, with great showers!!! But food was way over priced, and the price of booze was just criminal. I mean CRIMINAL. But knowing that, I would definitely stay there again.