Big South Fork Trail Lodge Stearns

The property was nice and very well maintained, staff was kind and helpful. Room we decorated nicely and had a homelike feel to it

Owners are great. Very friendly, helpful,great people. The pool is odd but still very good. Rooms smelled old and off smoke.

Pulled the sheets off the bed to find spiders crawling. Smelled like a smokers house. Didnt give enough towels or pool towels. Ran out of toilet paper. No ice. We had nowhere else to stay so we went and bought air freshner and bug killer..

Check in wasn't very smooth at all it smells like cat's and they still didn't have the pools working smh i was very disappointed. The up side is the rooms are big they aren't bad . And the ppl was very nice ..... im sure the key was just a off moment, the cat smell around it was the main issue and not getting a pool after paying 88.00

The staff were all very friendly and helpful. I didn’t bring my cat as I felt that the fee of $100 was excessive for this property especially compared to 4-5 star properties who charge way less, and then I arrive and there are cats everywhere. If you are allergic don’t stay here. I love cats and enjoyed it, except for the male cat spray smell in our room. When I was signing in a cat jumped up on the counter beside me and as an owner of cats that told me there’s cat on everything there. Again, I love them and so it didn’t bother me but plenty of people wouldn’t be able to stay. I thought the property was cute but it appears people are living there with their children and there was a broken down vehicle parked at our building. Inside the room, I could tell someone had cared to decorate it nicely and it was mostly clean. However, there was hair on the bathtub and the bath mat in both our rooms was horrific with stains. Not one or two but the entire mat looked filthy. We had two towels and two wash rags in each room, no hand towels and upon arrival someone was sent to our room to “plug stuff in”. The ice machine is broken. The shower in one of our rooms didn’t work so they had to come over and use ours. Overall I was a little disappointed because I thought we were paying for the room that is featured in the advertised pictures but if you look closely that is a Deluxe room only and you won’t get the little kitchenette in the other rooms.

We did have a lot of flys, 1 very small towel for 2 ppl , pool was closed for the weekend we were there, but it did smell really good in the room n was clean ,

Property was clean and maintained.

Very friendly staff and clean room. Blinds had a hole so people could see in the room and we were near the office more people about. A ratty looking riding mower sitting outside our room did not look appealing.

The property was very well maintained, the pool area was clean and well taken care of, and the pool was a nice relaxing way to end the day after traveling. Staff was kind and helpful

The room was nice and had a nice home like feel, the beds were super comfortable and the room was very clea. Staff was friendly and very helpful. Pool was the perfect place to relax and escape the heat of the day. As a solo traveler this one one of the only hotels I will stay at alone. I feel very safe there. It was very quiet, and conveniently located near local attractions, hiking and plenty of options to choose from for dinner. 10/10 would recommend staying here.

We did not stay at this property. The owner showed us 4 rooms and they all smelled strongly of cigarette smoke. The lobby was filthy and smelled like cat urine. The exterior of the main building had broken furniture laying around. Garbage and leaves covered the entry way. The owner or he guy that took our credit card could not even run a credit card, he ran through Uncle Buck's Liquor store. I'm not sure if that is even legal. I want to know how Expedia could even offer a property like this. WE will be askingfor our money back.

Well,we have stayed in worse but we at least thought the pics we saw it would be a little cleaner :( There something on the floor but it was not,carpet,tile or vinyl,it actually seemed like it was papery and very dirt gritty.I bathroom was about the same but with vinyl flooring. We wom't visit there again,room #18.And no coffee or eats of anykind

Bad area! Unsafe! Nasty! Bugs! Front office smells very strong of cat urine!

Pulled the sheets off the bed to find spiders crawling. Smelled like a smokers house. Didnt give enough towels or pool towels. Ran out of toilet paper. No ice. We had nowhere else to stay so we went and bought air freshner and bug killer..

Starts with waiting a half an hour for someone to show up and unlock the office to check in. The office smelled of cat urin and visible cat poop on the floors. The room was no better. Smelled of wet dog. The air conditioner was covered in mold and mildew not to mention the cover was damaged. There were no towles or wash clothes. We did not stay here and management refuses to refund our money.

The staff were all very friendly and helpful. I didn’t bring my cat as I felt that the fee of $100 was excessive for this property especially compared to 4-5 star properties who charge way less, and then I arrive and there are cats everywhere. If you are allergic don’t stay here. I love cats and enjoyed it, except for the male cat spray smell in our room. When I was signing in a cat jumped up on the counter beside me and as an owner of cats that told me there’s cat on everything there. Again, I love them and so it didn’t bother me but plenty of people wouldn’t be able to stay. I thought the property was cute but it appears people are living there with their children and there was a broken down vehicle parked at our building. Inside the room, I could tell someone had cared to decorate it nicely and it was mostly clean. However, there was hair on the bathtub and the bath mat in both our rooms was horrific with stains. Not one or two but the entire mat looked filthy. We had two towels and two wash rags in each room, no hand towels and upon arrival someone was sent to our room to “plug stuff in”. The ice machine is broken. The shower in one of our rooms didn’t work so they had to come over and use ours. Overall I was a little disappointed because I thought we were paying for the room that is featured in the advertised pictures but if you look closely that is a Deluxe room only and you won’t get the little kitchenette in the other rooms.

I arrived around 9:30pm, not sure why but my gps took the long way - I drove down from Cleveland, OH. Since I had prepaid for the room, I didn’t feel it was necessary to contact the property. When I arrived, there was a note on the door that gave a phone number to call, indicating they were cleaning rooms. The woman said the owner gave my room away because I was a “no show” because “most people check in around 2pm.” When I said that I had already paid for the room, she quickly said she would refund me, and I asked where I was supposed to find a hotel in the middle of no where at 10pm. She then said she would clean a room for me to use but it would take around 30 minutes. I really needed a bathroom and she said there was nothing to use because the room was dirty and the office didn’t have a public bathroom. The room had no lamp, just an overhead light plus the light over sink & bathroom. The sink & bathtub were either dirty or very stained. The towels and bedding were clean and the bed & pillows were comfortable, although two pillows had no pillow cases on them. The refrigerator worked.

I should have read more reviews before booking for 2 night's. The staff was very friendly. The main thing was the bed & bathroom was clean. This is definitely not your normal hotel stay. There was no hand/bath soap or hand towels or bath mat, or hairdryer which i asked for on arriving.There was 2 wash clothes and 2 bath towels, 2 packs of 1 cup coffee and cups. They did give us more the next morning but although the open sign was on OPEN no one was in the office, so rang bell and met someone walking back to room who asked did you ring the bell. What room # and husband told her and she replied oh Y'all owe for damages! Excuse me?? There's just us 2 in room and I know we've not caused any damages. She was still asleep and said oh im sorry it was before you in that room. Not sure if they had just taken out the carpet and put in other flooring but it was sticky and dirty and the room had a musty odor which i was prepared for with air freshener. Outside on arrival was trash bags and trash around multiple rooms. Ours had ants everywhere from trash which I picked up the one bag by our door and took it to the dumpster and reported the ants to maintenance man that was later outside but other trash still there upon leaving. The stay before this was about the same price and much better accommodations. Lesson learned.... read more reviews.

We booked a nonsmoking, but someone had been smoking in the room. And the bathroom sink the stopper was missing and cigarette butt drop down it. The two mirrors in the room was filthy. I wouldn’t stay again or recommend it to anyone.

dirty towels, black mold on the sink , carpets nasty, woke us up at 8 in the morning after 4 hours of sleep to work on tvs that did not work the first day we were there, the maintenance guy was really nice but worked directly above our room until 1 am hammering and beating.mold on the fridge, no hot water in the shower.this was our very first vacation together and we were to tired to do anything due to lack of sleep. people live in these rooms the town told us a lot of drug addicts live here and its not safe.

We stayed one night. The room was clean and staff was friendly. There were some dogs barking off and on throughout the evening but I think it was from a near by house not from another room at the lodge. The barking stopped before we got to sleep and it was quiet the rest of the night. The beds were a little more firm than I like but were still fairly comfortable. The location was perfect for us as it was only 2 minutes from the activity we had planned the following morning. It was myself and my mother and we felt safe there. Overall, it was a nice place to stay and would consider it again if I ever revisit the area.

I did not feel safe at this property. There was a couple yelling and fighting in the room next to me. I also could not get my laptop connect to the internet for homework. I felt so unsafe I didn't even stay the whole night. It looks like the meth capital of the country in this town.

The property was nice and very well maintained, staff was kind and helpful. Room we decorated nicely and had a homelike feel to it

Old property run by nice people. Everything worked but in "needs replacement condition."

I understand the owners are new and had a bad experience with contractors. Walls are very thin. My son was hearing things from next room he shouldn't have had to hear. No coffee pot upon arrival. One was brought, but didn't work. Very dusty in room with decorations falling off the wall. Bathroom door would not close. No hot water for showering. .

Check in wasn't very smooth at all it smells like cat's and they still didn't have the pools working smh i was very disappointed. The up side is the rooms are big they aren't bad . And the ppl was very nice ..... im sure the key was just a off moment, the cat smell around it was the main issue and not getting a pool after paying 88.00

It was ok for a 1980's hotel.

I arrived around 9:30pm, not sure why but my gps took the long way - I drove down from Cleveland, OH. Since I had prepaid for the room, I didn’t feel it was necessary to contact the property. When I arrived, there was a note on the door that gave a phone number to call, indicating they were cleaning rooms. The woman said the owner gave my room away because I was a “no show” because “most people check in around 2pm.” When I said that I had already paid for the room, she quickly said she would refund me, and I asked where I was supposed to find a hotel in the middle of no where at 10pm. She then said she would clean a room for me to use but it would take around 30 minutes. I really needed a bathroom and she said there was nothing to use because the room was dirty and the office didn’t have a public bathroom. The room had no lamp, just an overhead light plus the light over sink & bathroom. The sink & bathtub were either dirty or very stained. The towels and bedding were clean and the bed & pillows were comfortable, although two pillows had no pillow cases on them. The refrigerator worked.

I did not like the cigarette burns, nor stains on the bed sheets. Two wall outlets didn’t work properly. Room was clean though and very quiet.

The room was nice and had a nice home like feel, the beds were super comfortable and the room was very clea. Staff was friendly and very helpful. Pool was the perfect place to relax and escape the heat of the day. As a solo traveler this one one of the only hotels I will stay at alone. I feel very safe there. It was very quiet, and conveniently located near local attractions, hiking and plenty of options to choose from for dinner. 10/10 would recommend staying here.

They young lady that checked me in was very nice and helpful and did a great job seeing see was the only one doing everything there by herself

We had such a great time! The service and staff are friendly and helpful! This facility is also close to all the outdoor adventures and trails at Big South Fork!

Old property run by nice people. Everything worked but in "needs replacement condition."

We tried to go in the office when we arrived. The door was locked and the guy running it finally appeared carrying a crowbar and some sheets with him. There was no computer system in the office. He had to call someone else to see if we had a reservation. The back of the office, in another room, had trash bags all piled up in the middle of the floor. It just looked really messy and dirty. Our room had some drilled holes in the wall where it appeared there was something missing from the wall. The base of a smoke detector was there, but not the actual smoke detector. There was a dead spider that had been killed and put in the trash can in the bathroom. The picture in the bathroom had broken glass on the bottom corner. The beds were old and needing to be replaced. One mattress was really stiff and the other was really too soft. The floors were ice cold and really needed swept and mopped better. The shower head was really chingy. The hot water took forever to get somewhat hot. I would not recommend staying here.

Customer service was good.

I arrived around 9:30pm, not sure why but my gps took the long way - I drove down from Cleveland, OH. Since I had prepaid for the room, I didn’t feel it was necessary to contact the property. When I arrived, there was a note on the door that gave a phone number to call, indicating they were cleaning rooms. The woman said the owner gave my room away because I was a “no show” because “most people check in around 2pm.” When I said that I had already paid for the room, she quickly said she would refund me, and I asked where I was supposed to find a hotel in the middle of no where at 10pm. She then said she would clean a room for me to use but it would take around 30 minutes. I really needed a bathroom and she said there was nothing to use because the room was dirty and the office didn’t have a public bathroom. The room had no lamp, just an overhead light plus the light over sink & bathroom. The sink & bathtub were either dirty or very stained. The towels and bedding were clean and the bed & pillows were comfortable, although two pillows had no pillow cases on them. The refrigerator worked.

Reservations for two rooms had been make weeks in advance. We arrived at about 8:20 and the clerk was surprised. He said notice of our stay was sent only hours before. Still, nothing had been done to prepare our rooms. We were told that they would be ready in thirty minutes, but it took fifty of course. No problem with the stay once we got into our rooms.

I should have read more reviews before booking for 2 night's. The staff was very friendly. The main thing was the bed & bathroom was clean. This is definitely not your normal hotel stay. There was no hand/bath soap or hand towels or bath mat, or hairdryer which i asked for on arriving.There was 2 wash clothes and 2 bath towels, 2 packs of 1 cup coffee and cups. They did give us more the next morning but although the open sign was on OPEN no one was in the office, so rang bell and met someone walking back to room who asked did you ring the bell. What room # and husband told her and she replied oh Y'all owe for damages! Excuse me?? There's just us 2 in room and I know we've not caused any damages. She was still asleep and said oh im sorry it was before you in that room. Not sure if they had just taken out the carpet and put in other flooring but it was sticky and dirty and the room had a musty odor which i was prepared for with air freshener. Outside on arrival was trash bags and trash around multiple rooms. Ours had ants everywhere from trash which I picked up the one bag by our door and took it to the dumpster and reported the ants to maintenance man that was later outside but other trash still there upon leaving. The stay before this was about the same price and much better accommodations. Lesson learned.... read more reviews.

As always the staff were very helpful and kind, the room was well put together as always, and staff was quick to assist in any way they could if needed

To check in, you have to ring a doorbell. If no-one comes, you have three phone numbers to call. It took me about 30 minutes to get someone to check me in. The toilet paper roll was empty. There was no coffee or cups for the coffeemaker (I went to the office, rang the bell, and got the needed items.) Staff was very pleasant, but they are woefully understaffed.

We stayed one night. The room was clean and staff was friendly. There were some dogs barking off and on throughout the evening but I think it was from a near by house not from another room at the lodge. The barking stopped before we got to sleep and it was quiet the rest of the night. The beds were a little more firm than I like but were still fairly comfortable. The location was perfect for us as it was only 2 minutes from the activity we had planned the following morning. It was myself and my mother and we felt safe there. Overall, it was a nice place to stay and would consider it again if I ever revisit the area.

I did not feel safe at this property. There was a couple yelling and fighting in the room next to me. I also could not get my laptop connect to the internet for homework. I felt so unsafe I didn't even stay the whole night. It looks like the meth capital of the country in this town.

Bad area! Unsafe! Nasty! Bugs! Front office smells very strong of cat urine!

Very quite. Don't expect any amenities, but do expect to be able to relax. Very close to the scenic railroad and many trails.

We had such a great time! The service and staff are friendly and helpful! This facility is also close to all the outdoor adventures and trails at Big South Fork!

Very unsafe.

Very quiet and pet friendly important.

The room was nice and had a nice home like feel, the beds were super comfortable and the room was very clea. Staff was friendly and very helpful. Pool was the perfect place to relax and escape the heat of the day. As a solo traveler this one one of the only hotels I will stay at alone. I feel very safe there. It was very quiet, and conveniently located near local attractions, hiking and plenty of options to choose from for dinner. 10/10 would recommend staying here.