Is parking available at the hotel?

Self-parking is available on-site for a fee of EUR 8 per day. Valet parking is also offered at a fee of EUR 10 per day. Reservations are not required, but parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee of approximately EUR 15 for adults and children. Breakfast is served on weekdays and weekends from 6:30 AM to 11:00 AM.

Are pets allowed at the property?

Pets are allowed at the hotel with a maximum fee of EUR 100 per pet, per stay. A pet deposit of EUR 100 is also required. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request and may incur additional charges.

Is there an airport shuttle service available?

Airport shuttle services are available for a fee of EUR 90 per vehicle, accommodating up to three passengers. Guests must contact the property with arrival details prior to travel to arrange the transfer.

What accessibility features does the hotel offer?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features such as wheelchair-accessible rooms and bathrooms may vary.

Where is the hotel located in relation to local attractions?

The hotel is situated in the heart of Istanbul, within a 5-minute drive of Taksim Square and Galata Tower. It is approximately 3.1 miles from Süleymaniye Mosque and 3.3 miles from the Grand Bazaar. Public transport options are available nearby.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool, which is accessible from 10:00 AM to 10:00 PM. Guests are required to wear swim caps while using the pool.

What are the policies for guests staying with children?

Children are welcome at the hotel. The minimum age for children to stay for free is not specified, but family rooms are available for guests traveling with kids.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of EUR 20 per day, subject to availability. Advance requests for rollaway beds are recommended to ensure availability.

Sheraton Istanbul City Center - Luxury Hotel in Istanbul

Average nightly price at Sheraton Istanbul City Center by month, last 12 months (USD)
Month	Average price
January	$125
February	$119
March	$126
April	$163
May	$222
June	$181
July	$161
August	$166
September	$184
October	$178
November	$140
December	$139

What guests think

Reviews of Sheraton Istanbul City Center highlight exceptionally friendly, helpful staff and generally clean, comfortable rooms, while noting a mixed location that feels less walkable or appealing to some, partly offset by the hotel’s handy shuttle to Taksim.

Recurring comments mention traffic noise and thin walls or corridor noise. Facilities like the gym and spa are praised, while the pool can be cold or occasionally closed and requires a swim cap, and the arcade bar was sometimes shut. Breakfast is widely praised for quality and variety, though some mention limited half-board options and high bar prices. Expect warm service and solid comfort with trade-offs around the neighborhood and noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently praise the gym and spa. The pool is often described as cold or occasionally closed with a required swim cap, and the arcade bar was reported closed at times.

Related guest reviews

10

La-co

Apr 11, 2025

·

Stayed 2 nights

Bon hotel mais rien d'exceptionnel à part la salle de sport qui est incroyable. Le prix sont bons pour un 5 étoiles

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8

Ben

May 21, 2024

·

Stayed 3 nights

The stay was good with plenty of services, the arcade bar was closed most of the time so that was annoying and the shuttle service should be more useful if they took to other location and not just some square, calling it the City Center is a stretch as it was a long walk to anything, I had to show the location to every taxi drive as they had never herd of it, would say it’s good but not the best location

8

Boudewijn

Feb 27, 2024

·

Stayed 5 nights

The facilities were clean and proper and most of the staff could speak a basic/reasonable level of English. Still, the staff was very hospitable and friendly. Regarding the food; the breakfast had a broad variety of options with international options, an egg station and Turkish food. Moreover, the dinner options for the half board were limited but tasty. Although it is located slightly outside of the busy and touristy areas there was a convenient shuttle bus to Taksim square. Still, the room was a bit noisy as it was close to a busy road. Moreover, the pool was cold and a bath cap was required (which could be purchased at the entrance).

10

Kim

Aug 1, 2025

·

Stayed 3 nights

had a great stay at the Sheraton. Everything from check-in to check-out went smoothly, and the service throughout was excellent. I’d like to give a special shoutout to Eren, who was particularly helpful and friendly – truly a standout member of the staff. While my booking didn’t include breakfast, everything else met or exceeded expectations. The room was comfortable and well-kept, and the overall atmosphere of the hotel was calm and professional. One small downside: to use the swimming pool, you need to wear a cap – and the one sold on-site was quite expensive. Still, that was a minor inconvenience in an otherwise very positive experience. Would absolutely stay here again.

10

Juspal

Jan 2, 2024

·

Stayed 8 nights

Thia was my second visit in 2023 to this hotel. Great location and facilities. The only improvement could be heating the swimming pool as very cold and the shuttle bus could be more frequent with drops and pick ups every 30 minutes with earlier start times and later pick ups from Takism area.

10

Tevfik

Apr 3, 2023

·

Great hotel. Quality facilities. Nothing to complain about. Would recommend. Nice sauna and pool and gym.

8

Yingjie

May 2, 2023

·

Stayed 4 nights

Room is comfortable although it’s small, It’s good that hotel provides free mini-bus to the place near to Taksim square. The restaurant is clean, although its lack of variety. The swimming pool and steam room, sauna is small and not hot, don’t like it

10

Laura-Maria

Sep 5, 2025

·

Stayed 3 nights

From the moment we walked into the hotel we were greeted with Istanbul/Sherrton style hospitality. They gave us each a strawberry hibiscus freshment drink. All the staff from front desk, leadership team, bellhop, cleaning staff were so warm and engaging with us. They were always polite, professional and kind. The breakfast is nothing I have ever seen before. There is something for everyone regardless of your dietary lifestyle or medical needs. This hotel is well equipped with full staff working 24 hours a day. The location I would say is perfect because it’s in the middle of all the shops, restaurants and tourist sites. Always take a taxi because it is cheap and cheerful. The spa onsite is incredible meaning the pool, steam room and sauna. If you need to get glammed up they do have an onsite salon. Go there you will not regret it at all.

8

Barry

Mar 23, 2022

·

Stayed 1 night

Spa och bastu var inte igång..

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10

Kent Ove

Sep 23, 2025

·

Stayed 5 nights

Vi hadde 5 fantastiske overnattinger på dette hotellet. Rommet var stort og flott med kjempe god seng og fantastisk bad. Hotellet hadde også en bra plassering med gratis shuttle tur/retur Taksim. Hotellets spa-avdeling ble også prøvd flere ganger, og kan virkelig anbefales. Alle de ansatte var fantastiske, da spesielt Yucel som MEGET serviceinnstilt.

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Cleanliness

Overall cleanliness is rated highly across many reviews. However, a few guests reported lapses such as stained bedding, bathroom issues, or insects, and occasional housekeeping misses.

Related guest reviews

10

sami

Sep 26, 2023

·

Stayed 3 nights

The hotel is clean , and rooms are spacious. Modern hotel. View outside is not great but walkable to Taksim

10

Sally

Aug 14, 2023

·

Stayed 7 nights

The rooms are very clean and the the staff is friendly and helpful.

2

Conny

Jun 7, 2022

·

Stayed 4 nights

Er waren kleine beestjes in de badkamer. Hierover een klacht ingediend. Kwamen ze oplossen met een spray en de volgende dag waren de beestjes verdubbeld. Nog deden ze niks. Slechte staat

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10

Sinan

Mar 3, 2025

·

Stayed 1 night

Girişte güler yüzlü karşılama, herkes çok yardımcı oldu. Odalar gayet temiz, eksiksiz. Sigara kullanımının odalarda kısıtlanmış olması da temizliğe oldukça katkı sağlamış görünüyor.

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10

David

May 19, 2024

·

Stayed 2 nights

Very clean and great service staff

8

HAWA

May 8, 2023

·

Stayed 5 nights

Nice place to stay but bedding were not being changed, feel like it should’ve been done

10

jean

Feb 4, 2026

·

Stayed 3 nights

Yes the room was spacious and spotless. The staff was amazing.

10

Sazzad

Oct 3, 2023

·

Stayed 5 nights

Very clean. Staff are very friendly and professional. Excellent customer service.

6

Firoozeh

Jun 1, 2025

·

Stayed 4 nights

Cleanness questionable! The bathroom floor was not clean, the toilet had leakage problem and the sink hot and cold handle was very hard to open and close. The view opened to a dump place, very noisy hallway due walls not being insulated enough.

2

Pouya

Jan 25, 2025

·

Stayed 2 nights

We stayed at this hotel for two nights, and while the first night was fine, the second night was unacceptable. When I was about to sleep, I noticed that the bed sheet had blood stains on it. This was extremely disturbing and unhygienic. Such a lapse in cleanliness is unacceptable for any hotel. I expect better standards and immediate attention to this matter to ensure it doesn’t happen to other guests.

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Rooms

Rooms are generally spacious, comfortable, and well appointed, but many mention traffic noise, thin walls, or corridor noise, and views can face industrial areas.

Related guest reviews

4

Asif

Dec 31, 2024

·

Stayed 8 nights

Too much traffic noise can be heard even in the high floor room. They need to have double glazed windows. This is below Sheraton standard.

10

James

Jul 16, 2024

·

Stayed 2 nights

The hotel and staff were great, however, it's on a busy road and can be noisy at night. The location isn't great and although about 20 walking minutes from Taksim most of the walk is uphill going there. We had to use taxis most of the time but taxis are cheap.

8

abdulwahab

Nov 27, 2023

·

Stayed 4 nights

Small room and bathroom But clean and friendly staff

10

Issa

May 14, 2024

·

Stayed 1 night

I used to hear the noise of the cars on the road easily.

10

Sefa

Apr 26, 2023

·

Stayed 5 nights

The rooms were spacious and well decorated.

8

Sirichai

Jan 21, 2025

·

Stayed 4 nights

Room size and bathroom is good. Noise from the traffic through the window despite of closed

10

Kent Ove

Sep 23, 2025

·

Stayed 5 nights

Vi hadde 5 fantastiske overnattinger på dette hotellet. Rommet var stort og flott med kjempe god seng og fantastisk bad. Hotellet hadde også en bra plassering med gratis shuttle tur/retur Taksim. Hotellets spa-avdeling ble også prøvd flere ganger, og kan virkelig anbefales. Alle de ansatte var fantastiske, da spesielt Yucel som MEGET serviceinnstilt.

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10

jean

Feb 4, 2026

·

Stayed 3 nights

Yes the room was spacious and spotless. The staff was amazing.

10

Ercan

Aug 22, 2025

·

Stayed 5 nights

Very nice hotel, nice room, nice service and personel. Only small thing is it is very thin walled.

6

Firoozeh

Jun 1, 2025

·

Stayed 4 nights

Cleanness questionable! The bathroom floor was not clean, the toilet had leakage problem and the sink hot and cold handle was very hard to open and close. The view opened to a dump place, very noisy hallway due walls not being insulated enough.

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Service

Service is a standout, with consistently friendly, professional, and accommodating staff at reception and concierge. Some guests experienced slow check-in or room service and isolated management or bar staff issues.

Related guest reviews

10

Chao

Nov 24, 2025

·

Stayed 4 nights

Great location with hotel shuttle so easy to go to all attractions, so quite and classic hotel, front desk staff are so helpful and knowledgeable, especially Yinsan helps me a lot about culture and activities. Hotel restaurant is excellent, enjoyed 4nice dinners there. Overall, I am very satisfied with staying in here, thank you.

10

Kim

Aug 1, 2025

·

Stayed 3 nights

had a great stay at the Sheraton. Everything from check-in to check-out went smoothly, and the service throughout was excellent. I’d like to give a special shoutout to Eren, who was particularly helpful and friendly – truly a standout member of the staff. While my booking didn’t include breakfast, everything else met or exceeded expectations. The room was comfortable and well-kept, and the overall atmosphere of the hotel was calm and professional. One small downside: to use the swimming pool, you need to wear a cap – and the one sold on-site was quite expensive. Still, that was a minor inconvenience in an otherwise very positive experience. Would absolutely stay here again.

8

Hadi

Jul 18, 2023

·

Stayed 4 nights

The check in process and room service is slow.

10

Ashley

Nov 22, 2025

·

Stayed 3 nights

My family and I visited Istanbul for a vacation and chose to stay at the Sheraton City Center. Upon our arrival, we were welcomed with warmth and smiles from the staff, who were eager to assist us with any concerns or questions we had. We enjoyed our time so much that we are looking forward to our next visit. I would like to extend a special thank you to the following staff members who contributed to making our stay truly memorable: Front desk: Fardin, Ali, Burak, Yigit, Yagin Concierge: Sukru, Huseyin, and Yucel Restaurant: Muhammed

8

IBRAHIM

Jan 5, 2023

·

Stayed 19,356 nights

Check in processger took too long

10

Alka

Jul 7, 2024

·

Stayed 1 night

They staff are extremely helpful in going above and beyond for any concerns or queries you have. Both the Manager Nihat and Yucel made my stay extremely comfortable and easy.

10

Siavash

Jul 15, 2023

·

Stayed 3 nights

Very nice and clean hotel with very friendly staff.

10

Laura-Maria

Sep 5, 2025

·

Stayed 3 nights

From the moment we walked into the hotel we were greeted with Istanbul/Sherrton style hospitality. They gave us each a strawberry hibiscus freshment drink. All the staff from front desk, leadership team, bellhop, cleaning staff were so warm and engaging with us. They were always polite, professional and kind. The breakfast is nothing I have ever seen before. There is something for everyone regardless of your dietary lifestyle or medical needs. This hotel is well equipped with full staff working 24 hours a day. The location I would say is perfect because it’s in the middle of all the shops, restaurants and tourist sites. Always take a taxi because it is cheap and cheerful. The spa onsite is incredible meaning the pool, steam room and sauna. If you need to get glammed up they do have an onsite salon. Go there you will not regret it at all.

10

Ali

Jul 24, 2023

·

Stayed 7 nights

Excellent service and staff

10

Ruth

Oct 22, 2025

·

Stayed 2 nights

Front desk staff was very helpful for booking our taxi to airport, restaurant & a great Turkish restaurant recommendation.

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Location

Location feedback is mixed: the immediate area can feel unsavory or less walkable and Taksim involves a steep uphill walk. The hourly shuttle to Taksim and easy taxi access help mitigate this.

Related guest reviews

8

Michaela

Mar 22, 2023

·

Stayed 7 nights

The rooms and service are top notch. The breakfast is amazing but starts at 7am which is not great if you are in the area for business and need to get going early. I was promised a packed breakfast box one morning but it didn't actually happen, unfortunately. The main drawback for me was the location. There isn't much around the hotel and Taksim is up a very steep hill. There is an hourly shuttle bus between 10am and around 9pm going to Taksim, but you need to plan around it. Taxi drivers are quite annoyed if you only need to go up the hill. I tried walking a few times but you are going through some rougher areas and the incline is crazy.

8

Waleed

Sep 2, 2022

·

Stayed 3 nights

locatıon ıs perfect

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8

Sirajul

Nov 1, 2024

·

Stayed 6 nights

The property is clean and tidy. There are not many dinning option near the hotel, although a 15 minute walk takes you to the centre where there are more option, be prepared to walk up steep hills. We did this mostly during the day, so not sure how safe it would be during the night as you need to walk through residential flats and locals shopping areas.

10

James

Jul 16, 2024

·

Stayed 2 nights

The hotel and staff were great, however, it's on a busy road and can be noisy at night. The location isn't great and although about 20 walking minutes from Taksim most of the walk is uphill going there. We had to use taxis most of the time but taxis are cheap.

6

ANTONIOS

Aug 20, 2025

·

Stayed 2 nights

This hotel is quite far from Taksim square, they have shuttle buses for this transport, therefore had you decided to pay for an expensive hotel, you’d better try walkable similars close to the busy area of Taksim square.

10

Konjit

Mar 28, 2024

·

Stayed 4 nights

Very convenient to go different places.

10

Ken

Sep 5, 2023

·

Stayed 8 nights

Great facility, everything you need and staff were super helpful. Good, centerlised location but you need to jump on transport to get to decent restaurants, etc.

10

Sameer

Oct 11, 2024

·

Stayed 6 nights

Good hotel near Taqsim!

10

Edmundo Jordão da Silva Vargas

Jun 25, 2025

·

Stayed 4 nights

Great hotel in Istanbul. Very good location, excellent service, and highly attentive staff. Spectacular breakfast, great bed and shower. The hotel has a very complete structure.

10

Jade

Sep 11, 2024

·

Stayed 2 nights

Great hotel, immaculate inside. The location around the hotel was not great and felt unsafe when walking around. The hotel do offer a free, hourley, shuttle to Taskim square which removes the requirement to walk around the area so I would not let this put you off staying there. The coffee shop is fantastic and all the staff there and the hotel were lovely and very accommodating and helpful.

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Dining

Breakfast earns strong praise for variety and quality, and many enjoyed on-site dining. Downsides include limited half-board set menus and reports of expensive bar prices or a closed bar at times.

Related guest reviews

10

Ruben Clemente

Oct 16, 2023

·

Stayed 7 nights

Un poco insegura alrededor! En la tv hay canales en todos los idiomas menos en español El hotel , el servio , limpieza y comidas excelente Muy recomendable

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10

Rory

Jun 17, 2025

·

Stayed 2 nights

I had a fantastic stay at this hotel. The staff were great - welcoming, friendly, and always willing to go the extra mile to help with any request or question. The room was clean, well-maintained, and very comfortable, providing a great place to relax after a long day. One of the highlights was the breakfast: a generous and varied spread with something for everyone, from fresh fruit and pastries to hot dishes cooked to perfection. Overall, a great experience and I would definitely stay here again.

8

Renata

Jan 19, 2025

·

Stayed 4 nights

En general todo fue excelente Excepto el personal del bar nos cobraron cervezas de más y cuando les dijimos lejos de dar solución se pusieron muy agresivos Fuera del personal del bar , todo lo demás excelente

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8

ashok kumar

Sep 5, 2024

·

Stayed 3 nights

We visited this hotel at the end of August for a long weekend. The group was made up of 9 guests , when booking we opted for the half board option but was very disappointed after sitting down for our evening meal on the first night . The half board offers you a set meal which doesnot change , needless to say we only ate at the hotel that first evening . There were options on the menu but this came with a surcharge . I just felt this was not clear at time of booking.

10

Lela

May 2, 2023

·

Stayed 2 nights

Staff were amazing. I highly recommend the buffet breakfast. Beautiful hotel!

10

Edmundo Jordão da Silva Vargas

Jun 25, 2025

·

Stayed 4 nights

Great hotel in Istanbul. Very good location, excellent service, and highly attentive staff. Spectacular breakfast, great bed and shower. The hotel has a very complete structure.

10

Laura-Maria

Sep 5, 2025

·

Stayed 3 nights

From the moment we walked into the hotel we were greeted with Istanbul/Sherrton style hospitality. They gave us each a strawberry hibiscus freshment drink. All the staff from front desk, leadership team, bellhop, cleaning staff were so warm and engaging with us. They were always polite, professional and kind. The breakfast is nothing I have ever seen before. There is something for everyone regardless of your dietary lifestyle or medical needs. This hotel is well equipped with full staff working 24 hours a day. The location I would say is perfect because it’s in the middle of all the shops, restaurants and tourist sites. Always take a taxi because it is cheap and cheerful. The spa onsite is incredible meaning the pool, steam room and sauna. If you need to get glammed up they do have an onsite salon. Go there you will not regret it at all.

10

haluk

Mar 27, 2024

·

Stayed 1 night

Personel çok iyi niyetli ve profesyonel, otel çok temiz ,kahvaltı muhteşem ve menusü çok çeşitli ve lezzetli.Akşam restoranda hafif bir türk müziği eşliğinde güzel yemekler yedik,özellikle şef İbrahim bey çok ilgili idi,çok teşekkür ederiz

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8

Muhammad

Aug 10, 2023

·

Stayed 5 nights

Very nice hotel. Only issue was the pool was closed & we specifically chose this hotel over others because of pool. If pool is important to you double check that it is open. They have an hourly shuttle to Taksim Square which is nice. We liked the Souq restaurant. Nice Turkish food, good service. The breakfast buffet is also very good.

6

Olga

May 30, 2023

·

Stayed 7 nights

The hotel is really lovely if you are happy to stay in the middle of nowhere with nothing else around it like places to drink or eat. You need to get a shuttle to Taksim square to get to civilisation. I live in London and am used to high prices but the prices charged at the hotel for alcohol and food were totally eye-watering. £9 for a bottle of local Efes beer and £20 for a glass of really not good wine is a daylight robbery. It's a real shame that the management have no shame in charging such exorbitant prices as it would have been managable to stay in the middle of nowhere. Not impressed at all.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $161	6 $104	7 $98
8 $98	9 $104	10 $104	11 $104	12 $105	13 $105	14 $98
15 $98	16 $105	17 $104	18 $105	19 $105	20 $104	21 $98
22 $98	23 $105	24 $104	25 $104	26 $105	27 $105	28 $105
29 $105	30 $105

Su	Mo	Tu	We	Th	Fr	Sa
		1 $105	2 $105	3 $105	4 $104	5 $105
6 $105	7 $105	8 $105	9 $104	10 $105	11 $105	12 $104
13 $105	14 $105	15 $105	16 $105	17 $105	18 $105	19 $105
20 $100	21 $105	22 $105	23 $105	24 $105	25 $105	26 $110
27 $98	28 $147	29 $153	30 $160	31 $160

Sheraton Istanbul City Center

Prices for Sheraton Istanbul City Center

Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed

Premium Room, 1 King Bed with Sofa Bed

Superior Room, 1 King Bed

Junior Suite, 1 King Bed with Sofa Bed

Executive Room, 2 Twin Beds

Executive Suite, 1 King Bed with Sofa Bed

Executive Room, 1 King Bed

Superior Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds

Guest reviews of Sheraton Istanbul City Center

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Sheraton Istanbul City Center

Considering this hotel for your Istanbul trip?

Prices for upcoming dates

Business details