Shaza Makkah
190 $US
/nuit
Moyenne pour novembre
Prix pour Shaza Makkah
Sélectionnez les dates pour voir les prix et les disponibilités
190 $US
/nuit
Moyenne pour novembre
Prix moyens mensuels
À Shaza Makkah, les prix par nuit s'élèvent en moyenne à 120 $US pendant le mois le moins cher (juin) et à 543 $US pendant le mois le plus cher (mai), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 224 $US |
| février | 302 $US |
| mars | 468 $US |
| avril | 138 $US |
| mai | 543 $US |
| juin | 120 $US |
| juillet | 128 $US |
| août | 161 $US |
| septembre | 173 $US |
| octobre | 179 $US |
| novembre | 190 $US |
| décembre | 236 $US |
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M
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M
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nov. · 190 $US
N
D
Le plus cher : mai (env. 543 $US)
Le moins cher : juin (env. 120 $US)
À propos de cet établissement
Hôtel de luxe à Makkah avec service en chambre 24h/24, installations pour banquets et à proximité immédiate de la Grande Mosquée de Makkah.
Parking
Restaurant
Ascenseur
Centre d'affaires
Service en chambre
Concierge
Emplacement
Jabal Al Kaabah Road,Harrat Al Bab and Ash Shamiah,Mecca 24231,SA, Jarwal, La Mecque, Arabie Saoudite
Options de chambre
Deluxe Twin Single City View
Deluxe Twin Room City View
Grand Deluxe Triple Room
Deluxe Twin Room
Deluxe King Room
Deluxe Twin Room, 1 Twin Bed, City View
Grand Deluxe Single
Junior Suite, City View (1 King Bed)
Deluxe Room (1 King Bed)
Deluxe Single Room
Deluxe Room (Grand) (1 King Bed)
Junior Suite Haram View
Deluxe Twin Room (1 Twin Bed)
One Bedroom Suite Panoramic Haram View
Panoramic Suite, 1 Bedroom, City View (1 King Bed)
Junior Suite, City View (Quad) (1 King Bed)
Avis des voyageurs sur Shaza Makkah
7.9
Bien
Basé sur 9 473 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Shaza Makkah, les clients apprécient souvent l'intérieur élégant et moderne ainsi que le confort général, mais l'expérience en termes de situation varie. Bien que l'hôtel soit accessible à pied du Haram, le retour en montée et les travaux en cours peuvent compliquer l'accès.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Shaza Makkah, les clients apprécient souvent l'intérieur élégant et moderne ainsi que le confort général, mais l'expérience en termes de situation varie. Bien que l'hôtel soit accessible à pied du Haram, le retour en montée et les travaux en cours peuvent compliquer l'accès.
Le personnel est largement salué pour sa gentillesse et son aide, bien que plusieurs critiques fassent état de problèmes de réactivité ou de gestion. Les chambres varient de compactes à de spacieuses suites ; le décor est moderne, mais certains clients signalent des problèmes d'entretien, du bruit, un Wi‑Fi faible ou des appareils défectueux. Le petit-déjeuner et les restaurants sur place sont fréquemment décrits comme variés et savoureux, avec quelques commentaires sur des options limitées. Dans l'ensemble, attendez-vous à un séjour confortable avec des points forts notables et quelques compromis acceptables.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Un service de navette vers le Haram est proposé, mais sa fiabilité et les points de dépôt varient, avec parfois de longues attentes et des itinéraires indirects. Les autres équipements mentionnés comprennent une salle de prière avec diffusion audio en direct et un parking payant ; l'aire de jeux pour enfants et la laverie ont fait l'objet de plaintes, et l'offre du spa semble peu claire.
Avis de voyageur à ce sujet
10
Asma
16 juil. 2024
·
A séjourné 3 nuits
Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.
Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.
10
Salhi
26 nov. 2023
·
A séjourné 4 nuits
J’ai peur de dire qu’il est parfait car effrayé qu’il n’y est plus de place disponible la prochaine fois que je voudrais y séjourner! c’est pour moi un sans faute. a si une fois nous avons attendu la navette 40min mais elle n’est pas passé. mais sinon ras. mention spéciale pour rasel personnel de chambre très aimable .
J’ai peur de dire qu’il est parfait car effrayé qu’il n’y est plus de place disponible la prochaine fois que je voudrais y séjourner! c’est pour moi un sans faute. a si une fois nous avons attendu la navette 40min mais elle n’est pas passé. mais sinon ras. mention spéciale pour rasel personnel de chambre très aimable .
6
akbar
15 avr. 2025
·
A séjourné 3 nuits
What can I say, 8 out of 10 for effort to keep customers happy, the girl at the reception (sorry can't remember her name but wore aviator style glasses) upgraded us to an interconnected rooms... Staff: are really helpful and friendly. Facilities: "Spa" what spa? Location: Checked all the maps and routes before booking and when I say it's in a bad location I mean in a bad location, I mean to get to the zam zam tower it takes about 20 mins and 10 mins to the mosque to pray.
What can I say, 8 out of 10 for effort to keep customers happy, the girl at the reception (sorry can't remember her name but wore aviator style glasses) upgraded us to an interconnected rooms... Staff: are really helpful and friendly. Facilities: "Spa" what spa? Location: Checked all the maps and routes before booking and when I say it's in a bad location I mean in a bad location, I mean to get to the zam zam tower it takes about 20 mins and 10 mins to the mosque to pray.
10
Fahmida
14 févr. 2024
·
A séjourné 5 nuits
Shaza Makkah hotel was perfect! It was very clean and very nice decor. The housekeeping staff were very helpful and very nice. Masud and Jiban were the 2 housekeeping staff that made our stay extra memorable. They were at our service whenever we needed them. The hotel also has a shuttle bus which takes you to the haram. Return journey was a little difficult but it was nice to have this amenity.
Shaza Makkah hotel was perfect! It was very clean and very nice decor. The housekeeping staff were very helpful and very nice. Masud and Jiban were the 2 housekeeping staff that made our stay extra memorable. They were at our service whenever we needed them. The hotel also has a shuttle bus which takes you to the haram. Return journey was a little difficult but it was nice to have this amenity.
10
Ahmad
12 mars 2024
·
A séjourné 1 nuit
My stay at Shaza was very short religious trip. I have to say, the stay there was the most comfortable. There was an issue during check in and the staff was so accommodating and helpful. They gave me the most comfortable room there is. The hotel is clean, comfortable and has all the amenities. The prayer room has a sound connected from the masjid for prayers. The iftar buffet was varied and delicious. Will definitely stay again.
My stay at Shaza was very short religious trip. I have to say, the stay there was the most comfortable. There was an issue during check in and the staff was so accommodating and helpful. They gave me the most comfortable room there is. The hotel is clean, comfortable and has all the amenities. The prayer room has a sound connected from the masjid for prayers. The iftar buffet was varied and delicious. Will definitely stay again.
6
Anam
4 nov. 2023
·
A séjourné 4 nuits
The room had a sewage smell in it. It was very annoying and after a day and a half we complained and they changed our room but that caused a lot of hassle. It was late at night had to wait a couple of hrs. Also had to move all our stuff so it was inconvenient. Atleast they changed it. Otherwise it was an awesome place . Breakfast was top of the line. Haram was 4 mins walking but to walk to the main entrance was 12 mins walk. They have a shuttle that takes you below the haram and you can walk up to the centre of masjid. It had a steep incline to get to the hotel, so I wouldn’t advise for families with old people or young children. But the then rate was 2/3rds of hotels in the clock tower. So it is something you will have weigh out. Higher price or more walking.
The room had a sewage smell in it. It was very annoying and after a day and a half we complained and they changed our room but that caused a lot of hassle. It was late at night had to wait a couple of hrs. Also had to move all our stuff so it was inconvenient. Atleast they changed it. Otherwise it was an awesome place . Breakfast was top of the line. Haram was 4 mins walking but to walk to the main entrance was 12 mins walk. They have a shuttle that takes you below the haram and you can walk up to the centre of masjid. It had a steep incline to get to the hotel, so I wouldn’t advise for families with old people or young children. But the then rate was 2/3rds of hotels in the clock tower. So it is something you will have weigh out. Higher price or more walking.
8
Sadiyah
3 oct. 2023
·
A séjourné 9 nuits
The hotel was lovely and very modern. I loved coming back from prayer to have the complimentary iced tea and dates. The breakfast was amazing, probably the best I've seen and would book with Shaza again just for this. There was a vast array of pastries, fresh fruit, yoghurt, jams etc as well as hot food. Umar (the chef) made delicious fresh eggs in any style you wanted, whilst there were also fresh waffles and pancakes. The best part is there would be a change so you wouldnt get bored. The negative is the cleaners would do the bare minimum i.e. make the bed, empty bins and replace few items in the coffee station so i had to tidy the room myself if I wanted it mess free. The location was great and very close to Masjid Al Harams new extension and would say it would take approx 6 mins to walk to the king Fahd gate. Only problem is the route back to the hotel is quite steep so elderly may struggle however there is a frequent shuttle bus. There is a kids area but it was quite poor. My 2 year old got bored very quickly as there wasnt much going on. I expected some organised activities or more toys but there were a few building blocks and aome colouring books which had been already used. Overall, we had a pleasant stay at Shaza and if we had the opportunity we would most likely book again. Thank you to the staff who were all very kind.
The hotel was lovely and very modern. I loved coming back from prayer to have the complimentary iced tea and dates. The breakfast was amazing, probably the best I've seen and would book with Shaza again just for this. There was a vast array of pastries, fresh fruit, yoghurt, jams etc as well as hot food. Umar (the chef) made delicious fresh eggs in any style you wanted, whilst there were also fresh waffles and pancakes. The best part is there would be a change so you wouldnt get bored. The negative is the cleaners would do the bare minimum i.e. make the bed, empty bins and replace few items in the coffee station so i had to tidy the room myself if I wanted it mess free. The location was great and very close to Masjid Al Harams new extension and would say it would take approx 6 mins to walk to the king Fahd gate. Only problem is the route back to the hotel is quite steep so elderly may struggle however there is a frequent shuttle bus. There is a kids area but it was quite poor. My 2 year old got bored very quickly as there wasnt much going on. I expected some organised activities or more toys but there were a few building blocks and aome colouring books which had been already used. Overall, we had a pleasant stay at Shaza and if we had the opportunity we would most likely book again. Thank you to the staff who were all very kind.
8
Shakhawat
15 août 2024
·
A séjourné 1 nuit
Beautiful hotel. Super inconvenient to get to surprisingly. Absolutely NO one in the Haram knows where the hotel is. whether they are a guard, soldier, taxi driver, pedestrian, beggar, no one knows the name Shaza. And then the shuttle bus service is super poor and the traffic areas it drops you off to is dangerous. Overall, IF you can get to the hotel, you’ll have a tremendous stay. If not, good luck finding the hotel 😭😔
Beautiful hotel. Super inconvenient to get to surprisingly. Absolutely NO one in the Haram knows where the hotel is. whether they are a guard, soldier, taxi driver, pedestrian, beggar, no one knows the name Shaza. And then the shuttle bus service is super poor and the traffic areas it drops you off to is dangerous. Overall, IF you can get to the hotel, you’ll have a tremendous stay. If not, good luck finding the hotel 😭😔
6
Hussain
14 mars 2024
·
A séjourné 6 nuits
- Poor management, we delayed our Umrah by 5 hours because we were told the kids club will open at 3pm (3-9pm) but no one was there at 3:15pm, upon checking, the management was making an excuse, it's first day of Ramadan. They didn't know the contact number of the kids club staff, when I showed them their mobile phone number, they asked us to wait in the lobby and disappeared. Ultimately, we had to take our 3 kids for Umrah with us in the hot and busy conditions. - Jowel (Janitor) was the doing the good job but he was clueless when I asked why the shower area turn into a puddle whilst and after the shower is taken? He was carrying a squeegee to just clear the standing water. Water had damaged the woodwork some areas around the toilet which requires hole filling and remediation work done. - Buffet breakfast was excellent, staff was nice, thanks for the incharge who let us take some fruits and cakes for our kids who were sleeping during the suhoor (1-4am). - The guy in arab attire who was serving welcome drinks was great, my kids got excited when they saw him on Shaza's Insta page - Check-in was smooth, hotel condition was good and clean, well maintained except room toilets, lifts were instantly available - Good 10 minutes downhill walk, not good when you return with a wheelchair or pushchair. - Bus took 25 minutes, from Hotel it took us to Al Rasaifah for a utrun then went past the haram to the Aziziya area and took another uturn then dropped at the bus stop near the haram
- Poor management, we delayed our Umrah by 5 hours because we were told the kids club will open at 3pm (3-9pm) but no one was there at 3:15pm, upon checking, the management was making an excuse, it's first day of Ramadan. They didn't know the contact number of the kids club staff, when I showed them their mobile phone number, they asked us to wait in the lobby and disappeared. Ultimately, we had to take our 3 kids for Umrah with us in the hot and busy conditions. - Jowel (Janitor) was the doing the good job but he was clueless when I asked why the shower area turn into a puddle whilst and after the shower is taken? He was carrying a squeegee to just clear the standing water. Water had damaged the woodwork some areas around the toilet which requires hole filling and remediation work done. - Buffet breakfast was excellent, staff was nice, thanks for the incharge who let us take some fruits and cakes for our kids who were sleeping during the suhoor (1-4am). - The guy in arab attire who was serving welcome drinks was great, my kids got excited when they saw him on Shaza's Insta page - Check-in was smooth, hotel condition was good and clean, well maintained except room toilets, lifts were instantly available - Good 10 minutes downhill walk, not good when you return with a wheelchair or pushchair. - Bus took 25 minutes, from Hotel it took us to Al Rasaifah for a utrun then went past the haram to the Aziziya area and took another uturn then dropped at the bus stop near the haram
10
Maroin
8 déc. 2023
·
A séjourné 5 nuits
Hotel particulierement beau, personnel accueillant et chaleureux, je recommande l'établissement, il est proche de l'extension du haram et pour les plis âgés l'hotel dispose d'un shuttle qui vous dépose au haram. La nourriture est de qualité
Hotel particulierement beau, personnel accueillant et chaleureux, je recommande l'établissement, il est proche de l'extension du haram et pour les plis âgés l'hotel dispose d'un shuttle qui vous dépose au haram. La nourriture est de qualité
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les chambres et les espaces communs sont fréquemment décrits comme propres et bénéficiant d'un service de ménage attentif. Certains clients ont signalé des problèmes de salle de bain ou d'odeurs, notamment des odeurs d'égout, de moisissures et un mauvais drainage de la douche.
Avis de voyageur à ce sujet
10
Fadi
25 déc. 2023
·
A séjourné 1 nuit
Even thought the room was a bit small, it had everytging we needed and everything was clean and high quality...excellent value for the money.
Even thought the room was a bit small, it had everytging we needed and everything was clean and high quality...excellent value for the money.
10
Asma
16 juil. 2024
·
A séjourné 3 nuits
Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.
Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.
8
May
6 déc. 2023
·
A séjourné 2 nuits
A good place to stay near the holy mosque, but honestly I expected it to be cleaner and modernized with the cost of renting. On the service it’s clean but not that clean! Bathroom needs to be cleaned deeply groves and walls are not properly cleaned and needs some renovations. Beds and room facilities are good. In room dining is actually good portion and quality of food but it’s a bit expensive. Breakfast buffet is nice
A good place to stay near the holy mosque, but honestly I expected it to be cleaner and modernized with the cost of renting. On the service it’s clean but not that clean! Bathroom needs to be cleaned deeply groves and walls are not properly cleaned and needs some renovations. Beds and room facilities are good. In room dining is actually good portion and quality of food but it’s a bit expensive. Breakfast buffet is nice
10
Fahmida
14 févr. 2024
·
A séjourné 5 nuits
Shaza Makkah hotel was perfect! It was very clean and very nice decor. The housekeeping staff were very helpful and very nice. Masud and Jiban were the 2 housekeeping staff that made our stay extra memorable. They were at our service whenever we needed them. The hotel also has a shuttle bus which takes you to the haram. Return journey was a little difficult but it was nice to have this amenity.
Shaza Makkah hotel was perfect! It was very clean and very nice decor. The housekeeping staff were very helpful and very nice. Masud and Jiban were the 2 housekeeping staff that made our stay extra memorable. They were at our service whenever we needed them. The hotel also has a shuttle bus which takes you to the haram. Return journey was a little difficult but it was nice to have this amenity.
6
Anam
4 nov. 2023
·
A séjourné 4 nuits
The room had a sewage smell in it. It was very annoying and after a day and a half we complained and they changed our room but that caused a lot of hassle. It was late at night had to wait a couple of hrs. Also had to move all our stuff so it was inconvenient. Atleast they changed it. Otherwise it was an awesome place . Breakfast was top of the line. Haram was 4 mins walking but to walk to the main entrance was 12 mins walk. They have a shuttle that takes you below the haram and you can walk up to the centre of masjid. It had a steep incline to get to the hotel, so I wouldn’t advise for families with old people or young children. But the then rate was 2/3rds of hotels in the clock tower. So it is something you will have weigh out. Higher price or more walking.
The room had a sewage smell in it. It was very annoying and after a day and a half we complained and they changed our room but that caused a lot of hassle. It was late at night had to wait a couple of hrs. Also had to move all our stuff so it was inconvenient. Atleast they changed it. Otherwise it was an awesome place . Breakfast was top of the line. Haram was 4 mins walking but to walk to the main entrance was 12 mins walk. They have a shuttle that takes you below the haram and you can walk up to the centre of masjid. It had a steep incline to get to the hotel, so I wouldn’t advise for families with old people or young children. But the then rate was 2/3rds of hotels in the clock tower. So it is something you will have weigh out. Higher price or more walking.
8
Dipali
1 mars 2023
·
A séjourné 2 nuits
I loved the customer service and the free breakfast. Room smelled really bad, bidet was rotting with mold.
I loved the customer service and the free breakfast. Room smelled really bad, bidet was rotting with mold.
10
Dzana
19 nov. 2023
·
Das Hotel ist sehr schön eingerichtet und sauber. Das Personal hilfsbereit und höflich. Das Frühstück hat große Auswahl, frisch zubereitet und sehr schmackhaft. Besonders hat uns gefallen, dass nachmittags am Eingang leckerer kalter Hibiskus Tee mit Datteln serviert wurde. Das Check In war bei uns gegen 22 Uhr ohne Probleme. In Shaza Hotel kommen wir gerne wieder.
Das Hotel ist sehr schön eingerichtet und sauber. Das Personal hilfsbereit und höflich. Das Frühstück hat große Auswahl, frisch zubereitet und sehr schmackhaft. Besonders hat uns gefallen, dass nachmittags am Eingang leckerer kalter Hibiskus Tee mit Datteln serviert wurde. Das Check In war bei uns gegen 22 Uhr ohne Probleme. In Shaza Hotel kommen wir gerne wieder.
10
Mohamed
27 févr. 2024
·
A séjourné 7 nuits
I really enjoyed my Umra by shaza Hotel at February 2024 the Breakfast was good, to many foods and speciality, I want also to use this oppotunity to thank Juwel who take care about our rooms, the rooms are so clean. thanks Juwel thanks Shaza hotel
I really enjoyed my Umra by shaza Hotel at February 2024 the Breakfast was good, to many foods and speciality, I want also to use this oppotunity to thank Juwel who take care about our rooms, the rooms are so clean. thanks Juwel thanks Shaza hotel
10
Kamil
15 oct. 2024
·
A séjourné 1 nuit
Hotel rooms are very clean , food is delicious and staff is friendly and welcoming
Hotel rooms are very clean , food is delicious and staff is friendly and welcoming
10
Anwar
24 déc. 2023
·
A séjourné 3 nuits
We had a wonderful experience staying at Shaza Makka hotel. The staff were super helpful, friendly and always eager to help. The place is very clean and the room is very well designed. The hotel is very close to Haram and it takes about 7-10 minutes walk.
We had a wonderful experience staying at Shaza Makka hotel. The staff were super helpful, friendly and always eager to help. The place is very clean and the room is very well designed. The hotel is very close to Haram and it takes about 7-10 minutes walk.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Un design moderne et des espaces confortables, avec des chambres allant de compactes à de spacieuses suites. Les inconvénients récurrents incluent un Wi‑Fi faible, du bruit occasionnel, des problèmes de climatisation ou de réfrigérateur, ainsi que des équipements fragiles ou datés dans certaines chambres.
Avis de voyageur à ce sujet
10
Fadi
25 déc. 2023
·
A séjourné 1 nuit
Even thought the room was a bit small, it had everytging we needed and everything was clean and high quality...excellent value for the money.
Even thought the room was a bit small, it had everytging we needed and everything was clean and high quality...excellent value for the money.
10
SHERZOD
8 févr. 2023
·
A séjourné 3 nuits
Well worth the money! I was not expecting the rooms to be so spacious. Mu suite had a bedroom, living room and spacious bathroom.
Well worth the money! I was not expecting the rooms to be so spacious. Mu suite had a bedroom, living room and spacious bathroom.
10
Jasmine
29 sept. 2023
·
Our stay at Shaza Makkah was amazing. The hotel is stunning and luxurious. The room was spacious and luxurious as well. The staff is so kind, attentive and friendly. I want to give a specific thanks to Abed at breakfast for his kind service. The location is very close to the haram and only a 5 min walking. There is a shuttle bus as well for those who don’t want to walk. The hotel is on a slight hill which overall isn’t bad but just be mindeful of it
Our stay at Shaza Makkah was amazing. The hotel is stunning and luxurious. The room was spacious and luxurious as well. The staff is so kind, attentive and friendly. I want to give a specific thanks to Abed at breakfast for his kind service. The location is very close to the haram and only a 5 min walking. There is a shuttle bus as well for those who don’t want to walk. The hotel is on a slight hill which overall isn’t bad but just be mindeful of it
10
Asma
16 juil. 2024
·
A séjourné 3 nuits
Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.
Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.
8
Ayla
3 janv. 2024
·
A séjourné 4 nuits
Smaller rooms. Great buffet breakfast with wide options, great location to the Kaabah and you can even see the clock tower from main entrance. Wifi is very poor and doesn’t even allow photos and videos to be sent. If wifi was fixed I would stay again longer.
Smaller rooms. Great buffet breakfast with wide options, great location to the Kaabah and you can even see the clock tower from main entrance. Wifi is very poor and doesn’t even allow photos and videos to be sent. If wifi was fixed I would stay again longer.
6
Mohammed
22 nov. 2023
·
A séjourné 2 nuits
The hotel looks exceptional, however quality of furniture was appalling. Very cheap and flimsy. Every electrical outlet in our room was broken. We were checked in 2 hours late. You can tell the hotel was very cheaply put together, even the shower decided to give up half way through. I did not expect this from such a highly rated hotel with many stars. The only good thing about it was the complimentary breakfast.
The hotel looks exceptional, however quality of furniture was appalling. Very cheap and flimsy. Every electrical outlet in our room was broken. We were checked in 2 hours late. You can tell the hotel was very cheaply put together, even the shower decided to give up half way through. I did not expect this from such a highly rated hotel with many stars. The only good thing about it was the complimentary breakfast.
10
Nawaawi
5 nov. 2023
·
A séjourné 3 nuits
The Internet, very weak please fix it.
The Internet, very weak please fix it.
8
Ghassan
5 oct. 2023
·
A séjourné 2 nuits
Only trouble was with AC. It wasn’t adjustable. Room was freezing. I could only turn it off or keep it at very cold setting. Staff was nice. Breakfast buffet was the best I have ever seen. Hotel location is close to the entrance of haram. It’s setting on top of a hill, so there’s a good walk up hill.
Only trouble was with AC. It wasn’t adjustable. Room was freezing. I could only turn it off or keep it at very cold setting. Staff was nice. Breakfast buffet was the best I have ever seen. Hotel location is close to the entrance of haram. It’s setting on top of a hill, so there’s a good walk up hill.
10
Zalmai
5 déc. 2023
·
A séjourné 1 nuit
Over all it was good, but the fridge in our room was not working and there was no microwave in the room, we were at room 2310. The room service guy was so nice and professional his name was Jowel. I’d love to thank him a lot and appreciate his hard work. I’d definitely recommend this hotel to everyone. Very peaceful environment and clean rooms.
Over all it was good, but the fridge in our room was not working and there was no microwave in the room, we were at room 2310. The room service guy was so nice and professional his name was Jowel. I’d love to thank him a lot and appreciate his hard work. I’d definitely recommend this hotel to everyone. Very peaceful environment and clean rooms.
10
Mohamed omair
9 nov. 2023
·
A séjourné 2 nuits
the road to the hotel is little bit difficult the room was nos isolated from outside noise and other room sound> the laundary service is too poor and made mistakes for washing clothes the laggage person did not come quickly >
the road to the hotel is little bit difficult the room was nos isolated from outside noise and other room sound> the laundary service is too poor and made mistakes for washing clothes the laggage person did not come quickly >
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
De nombreux clients louent le personnel amical et serviable, les enregistrements fluides et la résolution efficace des problèmes. Cependant, plusieurs critiques font état d'interactions non réactives ou impolies, de retards et de lacunes de la direction, notamment en ce qui concerne la disponibilité des chambres et le refus de livrer de la nourriture de l'extérieur.
Avis de voyageur à ce sujet
4
Mustaqim
28 mars 2023
·
A séjourné 6 nuits
Room cleaning staff was very helpful. Room size was very small, overly priced, could hardly put two suitcases. Refrigerator had no cooling our medicine got bad. Guest service staff was uncooperative so was the staff of restaurant, we even checked out a day earlier even though it was paid.
Room cleaning staff was very helpful. Room size was very small, overly priced, could hardly put two suitcases. Refrigerator had no cooling our medicine got bad. Guest service staff was uncooperative so was the staff of restaurant, we even checked out a day earlier even though it was paid.
2
Asadullah
22 juin 2023
·
A séjourné 1 nuit
Stay away from this hotel and don’t ruin your vacation. Rude and disrespectful staff.
Stay away from this hotel and don’t ruin your vacation. Rude and disrespectful staff.
10
Khaled
19 août 2024
·
A séjourné 1 nuit
Very supportive team. Managed to find a solution as the booking didn’t arrive to them till next day. They also gave me an upgrade. All team was helpful, special thanks to Ali in the reception 🙏
Very supportive team. Managed to find a solution as the booking didn’t arrive to them till next day. They also gave me an upgrade. All team was helpful, special thanks to Ali in the reception 🙏
6
akbar
15 avr. 2025
·
A séjourné 3 nuits
What can I say, 8 out of 10 for effort to keep customers happy, the girl at the reception (sorry can't remember her name but wore aviator style glasses) upgraded us to an interconnected rooms... Staff: are really helpful and friendly. Facilities: "Spa" what spa? Location: Checked all the maps and routes before booking and when I say it's in a bad location I mean in a bad location, I mean to get to the zam zam tower it takes about 20 mins and 10 mins to the mosque to pray.
What can I say, 8 out of 10 for effort to keep customers happy, the girl at the reception (sorry can't remember her name but wore aviator style glasses) upgraded us to an interconnected rooms... Staff: are really helpful and friendly. Facilities: "Spa" what spa? Location: Checked all the maps and routes before booking and when I say it's in a bad location I mean in a bad location, I mean to get to the zam zam tower it takes about 20 mins and 10 mins to the mosque to pray.
10
Faiza
12 avr. 2025
·
A séjourné 2 nuits
Tikal Jabal is a beautiful hotel with excellent rooms, service and breakfast. The staff was exceptionally helpful. Nasir Ali, Hossain, Jiban and kawsar helped us a lot during our stay. Will surely only stay here for our next visit.
Tikal Jabal is a beautiful hotel with excellent rooms, service and breakfast. The staff was exceptionally helpful. Nasir Ali, Hossain, Jiban and kawsar helped us a lot during our stay. Will surely only stay here for our next visit.
10
Irfan
29 déc. 2023
·
A séjourné 4 nuits
We stayed at Al-Shaza for 4 nights. We had some issues with the rooms not being ready and a junior member of staff was not very helpful & Rima stepped in & she resolved the issues. We even managed to get 2 connecting rooms to pleasure. The hotel is walking distance to Haram & although there is construction around with the Haram extension it did not cause any inconvenience. Sahadt also was very helpful from a room service perspective. Breakfast has plenty of choices and is highly recommended. Overall, a very nice hotel & not too crowded like some of the other hotels.
We stayed at Al-Shaza for 4 nights. We had some issues with the rooms not being ready and a junior member of staff was not very helpful & Rima stepped in & she resolved the issues. We even managed to get 2 connecting rooms to pleasure. The hotel is walking distance to Haram & although there is construction around with the Haram extension it did not cause any inconvenience. Sahadt also was very helpful from a room service perspective. Breakfast has plenty of choices and is highly recommended. Overall, a very nice hotel & not too crowded like some of the other hotels.
10
Shadi
12 déc. 2023
·
A séjourné 3 nuits
We arrived early and the check in was not till 4 pm but the staff was amazing and did everything to get us in checked in early which was great since we were tired and wanted to get some sleep , very professional staff and very helpful and understanding to our needs , great place to stay in since it’s only like a 5 to 10 min walk to the haram , I’m glad I chose to stay at this place and very very grateful to the staff at reception who got us checked in early .
We arrived early and the check in was not till 4 pm but the staff was amazing and did everything to get us in checked in early which was great since we were tired and wanted to get some sleep , very professional staff and very helpful and understanding to our needs , great place to stay in since it’s only like a 5 to 10 min walk to the haram , I’m glad I chose to stay at this place and very very grateful to the staff at reception who got us checked in early .
6
Hussain
14 mars 2024
·
A séjourné 6 nuits
- Poor management, we delayed our Umrah by 5 hours because we were told the kids club will open at 3pm (3-9pm) but no one was there at 3:15pm, upon checking, the management was making an excuse, it's first day of Ramadan. They didn't know the contact number of the kids club staff, when I showed them their mobile phone number, they asked us to wait in the lobby and disappeared. Ultimately, we had to take our 3 kids for Umrah with us in the hot and busy conditions. - Jowel (Janitor) was the doing the good job but he was clueless when I asked why the shower area turn into a puddle whilst and after the shower is taken? He was carrying a squeegee to just clear the standing water. Water had damaged the woodwork some areas around the toilet which requires hole filling and remediation work done. - Buffet breakfast was excellent, staff was nice, thanks for the incharge who let us take some fruits and cakes for our kids who were sleeping during the suhoor (1-4am). - The guy in arab attire who was serving welcome drinks was great, my kids got excited when they saw him on Shaza's Insta page - Check-in was smooth, hotel condition was good and clean, well maintained except room toilets, lifts were instantly available - Good 10 minutes downhill walk, not good when you return with a wheelchair or pushchair. - Bus took 25 minutes, from Hotel it took us to Al Rasaifah for a utrun then went past the haram to the Aziziya area and took another uturn then dropped at the bus stop near the haram
- Poor management, we delayed our Umrah by 5 hours because we were told the kids club will open at 3pm (3-9pm) but no one was there at 3:15pm, upon checking, the management was making an excuse, it's first day of Ramadan. They didn't know the contact number of the kids club staff, when I showed them their mobile phone number, they asked us to wait in the lobby and disappeared. Ultimately, we had to take our 3 kids for Umrah with us in the hot and busy conditions. - Jowel (Janitor) was the doing the good job but he was clueless when I asked why the shower area turn into a puddle whilst and after the shower is taken? He was carrying a squeegee to just clear the standing water. Water had damaged the woodwork some areas around the toilet which requires hole filling and remediation work done. - Buffet breakfast was excellent, staff was nice, thanks for the incharge who let us take some fruits and cakes for our kids who were sleeping during the suhoor (1-4am). - The guy in arab attire who was serving welcome drinks was great, my kids got excited when they saw him on Shaza's Insta page - Check-in was smooth, hotel condition was good and clean, well maintained except room toilets, lifts were instantly available - Good 10 minutes downhill walk, not good when you return with a wheelchair or pushchair. - Bus took 25 minutes, from Hotel it took us to Al Rasaifah for a utrun then went past the haram to the Aziziya area and took another uturn then dropped at the bus stop near the haram
6
Fatema
1 nov. 2025
·
A séjourné 2 nuits
Despite the polite and welcoming reception staff, my experience at this hotel was far from satisfactory. The room service was completely unhelpful. When I tried to order food from outside, I was met with a dry, dismissive tone and was flat-out told they would not bring it up to my room. Additionally, the location is much farther from Al Haram than advertised. You’re forced to rely on the hotel shuttle, which is highly inconvenient. Overall, the stay was not worth the hassle. I do not recommend this hotel and I will definitely not be returning.
Despite the polite and welcoming reception staff, my experience at this hotel was far from satisfactory. The room service was completely unhelpful. When I tried to order food from outside, I was met with a dry, dismissive tone and was flat-out told they would not bring it up to my room. Additionally, the location is much farther from Al Haram than advertised. You’re forced to rely on the hotel shuttle, which is highly inconvenient. Overall, the stay was not worth the hassle. I do not recommend this hotel and I will definitely not be returning.
6
Ghaniat
3 nov. 2024
·
A séjourné 2 nuits
I rarely write review but I had to for this one. The room was as described no issue there. However, the service from staff was terrible. Except Malik from the concierge team, everyone else did not leave up to a 5-star hotel. I felt like I was in a budget hotel where staff don't care about customer. There are ongoing construction work around the hotel, so road gets closed and you can't get to/from the hotel by taxi. You have to be dropped fown the road and climb the small hill with your suitcases to reach the hotel, or vice versa when leaving. I would have expect the hotel to inform the customer that road get close around certain hours, that is the minimum that should be done. The hotel is 15min from the Haram entrance, specifically when you have to zigzag around the designated blocked spaces. The food was very limited in term of options. I chose the hotel for the room type, but was very disappointed by the service, the lack of communication on car drop off/pick up inconvenience and the food. I will only book this if I do not have a better choice going forward.
I rarely write review but I had to for this one. The room was as described no issue there. However, the service from staff was terrible. Except Malik from the concierge team, everyone else did not leave up to a 5-star hotel. I felt like I was in a budget hotel where staff don't care about customer. There are ongoing construction work around the hotel, so road gets closed and you can't get to/from the hotel by taxi. You have to be dropped fown the road and climb the small hill with your suitcases to reach the hotel, or vice versa when leaving. I would have expect the hotel to inform the customer that road get close around certain hours, that is the minimum that should be done. The hotel is 15min from the Haram entrance, specifically when you have to zigzag around the designated blocked spaces. The food was very limited in term of options. I chose the hotel for the room type, but was very disappointed by the service, the lack of communication on car drop off/pick up inconvenience and the food. I will only book this if I do not have a better choice going forward.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Accessible à pied du Haram (environ 5 à 15 minutes) et proche de la nouvelle extension, mais le retour en montée et les travaux ou les fermetures de routes peuvent rendre l'accès difficile ; certains ont également trouvé l'hôtel difficile à localiser. La navette aide, mais n'est pas toujours fiable.
Avis de voyageur à ce sujet
10
Asma
16 juil. 2024
·
A séjourné 3 nuits
Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.
Lovely hotel, rooms are clean and in good condition but are small. I’ve stayed here before and loved it. Breakfast is great and staff are always helpful. Very close to haram but there is quite a steep uphill back to the hotel which would be difficult for elderly. Park is available at a cost.
6
akbar
15 avr. 2025
·
A séjourné 3 nuits
What can I say, 8 out of 10 for effort to keep customers happy, the girl at the reception (sorry can't remember her name but wore aviator style glasses) upgraded us to an interconnected rooms... Staff: are really helpful and friendly. Facilities: "Spa" what spa? Location: Checked all the maps and routes before booking and when I say it's in a bad location I mean in a bad location, I mean to get to the zam zam tower it takes about 20 mins and 10 mins to the mosque to pray.
What can I say, 8 out of 10 for effort to keep customers happy, the girl at the reception (sorry can't remember her name but wore aviator style glasses) upgraded us to an interconnected rooms... Staff: are really helpful and friendly. Facilities: "Spa" what spa? Location: Checked all the maps and routes before booking and when I say it's in a bad location I mean in a bad location, I mean to get to the zam zam tower it takes about 20 mins and 10 mins to the mosque to pray.
10
yasir
29 nov. 2023
·
A séjourné 13 nuits
Hotel service and unlimited breakfast was a great experience. From the Hotel to Haram, can be quite a walk due to construction of the extension of the mosque. Few ramps/hills you have to go up and down from in order to get to the Haram. Other than that great experience all around.
Hotel service and unlimited breakfast was a great experience. From the Hotel to Haram, can be quite a walk due to construction of the extension of the mosque. Few ramps/hills you have to go up and down from in order to get to the Haram. Other than that great experience all around.
6
Anam
4 nov. 2023
·
A séjourné 4 nuits
The room had a sewage smell in it. It was very annoying and after a day and a half we complained and they changed our room but that caused a lot of hassle. It was late at night had to wait a couple of hrs. Also had to move all our stuff so it was inconvenient. Atleast they changed it. Otherwise it was an awesome place . Breakfast was top of the line. Haram was 4 mins walking but to walk to the main entrance was 12 mins walk. They have a shuttle that takes you below the haram and you can walk up to the centre of masjid. It had a steep incline to get to the hotel, so I wouldn’t advise for families with old people or young children. But the then rate was 2/3rds of hotels in the clock tower. So it is something you will have weigh out. Higher price or more walking.
The room had a sewage smell in it. It was very annoying and after a day and a half we complained and they changed our room but that caused a lot of hassle. It was late at night had to wait a couple of hrs. Also had to move all our stuff so it was inconvenient. Atleast they changed it. Otherwise it was an awesome place . Breakfast was top of the line. Haram was 4 mins walking but to walk to the main entrance was 12 mins walk. They have a shuttle that takes you below the haram and you can walk up to the centre of masjid. It had a steep incline to get to the hotel, so I wouldn’t advise for families with old people or young children. But the then rate was 2/3rds of hotels in the clock tower. So it is something you will have weigh out. Higher price or more walking.
2
Abid
27 oct. 2025
·
A séjourné 3 nuits
The location shown on the map was totally different. Look clise to Haram on map but don't fool a huge bridge and roads need to cross to reach in a hotel. Very inconvenience compared to the price you pay. The shower room has no door when I complain they did nothing. For a soap or shampoo you needs to call several times to get it. Thank you
The location shown on the map was totally different. Look clise to Haram on map but don't fool a huge bridge and roads need to cross to reach in a hotel. Very inconvenience compared to the price you pay. The shower room has no door when I complain they did nothing. For a soap or shampoo you needs to call several times to get it. Thank you
8
Ghassan
5 oct. 2023
·
A séjourné 2 nuits
Only trouble was with AC. It wasn’t adjustable. Room was freezing. I could only turn it off or keep it at very cold setting. Staff was nice. Breakfast buffet was the best I have ever seen. Hotel location is close to the entrance of haram. It’s setting on top of a hill, so there’s a good walk up hill.
Only trouble was with AC. It wasn’t adjustable. Room was freezing. I could only turn it off or keep it at very cold setting. Staff was nice. Breakfast buffet was the best I have ever seen. Hotel location is close to the entrance of haram. It’s setting on top of a hill, so there’s a good walk up hill.
8
Shakhawat
15 août 2024
·
A séjourné 1 nuit
Beautiful hotel. Super inconvenient to get to surprisingly. Absolutely NO one in the Haram knows where the hotel is. whether they are a guard, soldier, taxi driver, pedestrian, beggar, no one knows the name Shaza. And then the shuttle bus service is super poor and the traffic areas it drops you off to is dangerous. Overall, IF you can get to the hotel, you’ll have a tremendous stay. If not, good luck finding the hotel 😭😔
Beautiful hotel. Super inconvenient to get to surprisingly. Absolutely NO one in the Haram knows where the hotel is. whether they are a guard, soldier, taxi driver, pedestrian, beggar, no one knows the name Shaza. And then the shuttle bus service is super poor and the traffic areas it drops you off to is dangerous. Overall, IF you can get to the hotel, you’ll have a tremendous stay. If not, good luck finding the hotel 😭😔
6
Fatema
1 nov. 2025
·
A séjourné 2 nuits
Despite the polite and welcoming reception staff, my experience at this hotel was far from satisfactory. The room service was completely unhelpful. When I tried to order food from outside, I was met with a dry, dismissive tone and was flat-out told they would not bring it up to my room. Additionally, the location is much farther from Al Haram than advertised. You’re forced to rely on the hotel shuttle, which is highly inconvenient. Overall, the stay was not worth the hassle. I do not recommend this hotel and I will definitely not be returning.
Despite the polite and welcoming reception staff, my experience at this hotel was far from satisfactory. The room service was completely unhelpful. When I tried to order food from outside, I was met with a dry, dismissive tone and was flat-out told they would not bring it up to my room. Additionally, the location is much farther from Al Haram than advertised. You’re forced to rely on the hotel shuttle, which is highly inconvenient. Overall, the stay was not worth the hassle. I do not recommend this hotel and I will definitely not be returning.
6
Ghaniat
3 nov. 2024
·
A séjourné 2 nuits
I rarely write review but I had to for this one. The room was as described no issue there. However, the service from staff was terrible. Except Malik from the concierge team, everyone else did not leave up to a 5-star hotel. I felt like I was in a budget hotel where staff don't care about customer. There are ongoing construction work around the hotel, so road gets closed and you can't get to/from the hotel by taxi. You have to be dropped fown the road and climb the small hill with your suitcases to reach the hotel, or vice versa when leaving. I would have expect the hotel to inform the customer that road get close around certain hours, that is the minimum that should be done. The hotel is 15min from the Haram entrance, specifically when you have to zigzag around the designated blocked spaces. The food was very limited in term of options. I chose the hotel for the room type, but was very disappointed by the service, the lack of communication on car drop off/pick up inconvenience and the food. I will only book this if I do not have a better choice going forward.
I rarely write review but I had to for this one. The room was as described no issue there. However, the service from staff was terrible. Except Malik from the concierge team, everyone else did not leave up to a 5-star hotel. I felt like I was in a budget hotel where staff don't care about customer. There are ongoing construction work around the hotel, so road gets closed and you can't get to/from the hotel by taxi. You have to be dropped fown the road and climb the small hill with your suitcases to reach the hotel, or vice versa when leaving. I would have expect the hotel to inform the customer that road get close around certain hours, that is the minimum that should be done. The hotel is 15min from the Haram entrance, specifically when you have to zigzag around the designated blocked spaces. The food was very limited in term of options. I chose the hotel for the room type, but was very disappointed by the service, the lack of communication on car drop off/pick up inconvenience and the food. I will only book this if I do not have a better choice going forward.
10
Anwar
24 déc. 2023
·
A séjourné 3 nuits
We had a wonderful experience staying at Shaza Makka hotel. The staff were super helpful, friendly and always eager to help. The place is very clean and the room is very well designed. The hotel is very close to Haram and it takes about 7-10 minutes walk.
We had a wonderful experience staying at Shaza Makka hotel. The staff were super helpful, friendly and always eager to help. The place is very clean and the room is very well designed. The hotel is very close to Haram and it takes about 7-10 minutes walk.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner est systématiquement apprécié pour sa qualité et sa variété, et le restaurant/café reçoit des mentions positives. Quelques critiques font état d'options limitées ou de petits défauts tels que l'absence de machines à café ou d'un personnel peu serviable.
Avis de voyageur à ce sujet
8
Ayla
3 janv. 2024
·
A séjourné 4 nuits
Smaller rooms. Great buffet breakfast with wide options, great location to the Kaabah and you can even see the clock tower from main entrance. Wifi is very poor and doesn’t even allow photos and videos to be sent. If wifi was fixed I would stay again longer.
Smaller rooms. Great buffet breakfast with wide options, great location to the Kaabah and you can even see the clock tower from main entrance. Wifi is very poor and doesn’t even allow photos and videos to be sent. If wifi was fixed I would stay again longer.
4
Yassine
9 janv. 2024
·
A séjourné 5 nuits
No coffee machine for breakfast? LOL
No coffee machine for breakfast? LOL
10
Ahmad
12 mars 2024
·
A séjourné 1 nuit
My stay at Shaza was very short religious trip. I have to say, the stay there was the most comfortable. There was an issue during check in and the staff was so accommodating and helpful. They gave me the most comfortable room there is. The hotel is clean, comfortable and has all the amenities. The prayer room has a sound connected from the masjid for prayers. The iftar buffet was varied and delicious. Will definitely stay again.
My stay at Shaza was very short religious trip. I have to say, the stay there was the most comfortable. There was an issue during check in and the staff was so accommodating and helpful. They gave me the most comfortable room there is. The hotel is clean, comfortable and has all the amenities. The prayer room has a sound connected from the masjid for prayers. The iftar buffet was varied and delicious. Will definitely stay again.
10
Irfan
29 déc. 2023
·
A séjourné 4 nuits
We stayed at Al-Shaza for 4 nights. We had some issues with the rooms not being ready and a junior member of staff was not very helpful & Rima stepped in & she resolved the issues. We even managed to get 2 connecting rooms to pleasure. The hotel is walking distance to Haram & although there is construction around with the Haram extension it did not cause any inconvenience. Sahadt also was very helpful from a room service perspective. Breakfast has plenty of choices and is highly recommended. Overall, a very nice hotel & not too crowded like some of the other hotels.
We stayed at Al-Shaza for 4 nights. We had some issues with the rooms not being ready and a junior member of staff was not very helpful & Rima stepped in & she resolved the issues. We even managed to get 2 connecting rooms to pleasure. The hotel is walking distance to Haram & although there is construction around with the Haram extension it did not cause any inconvenience. Sahadt also was very helpful from a room service perspective. Breakfast has plenty of choices and is highly recommended. Overall, a very nice hotel & not too crowded like some of the other hotels.
10
Mohammad
29 oct. 2023
·
A séjourné 1 nuit
Superb Breakfast
Superb Breakfast
10
Malaak Chatti
13 sept. 2023
·
A séjourné 2 nuits
we had a perfect stay - highly recommend and will be telling friends and family to stay here. Breakfast was excellent and varied with plenty of vegetarian options.
we had a perfect stay - highly recommend and will be telling friends and family to stay here. Breakfast was excellent and varied with plenty of vegetarian options.
6
Hussain
14 mars 2024
·
A séjourné 6 nuits
- Poor management, we delayed our Umrah by 5 hours because we were told the kids club will open at 3pm (3-9pm) but no one was there at 3:15pm, upon checking, the management was making an excuse, it's first day of Ramadan. They didn't know the contact number of the kids club staff, when I showed them their mobile phone number, they asked us to wait in the lobby and disappeared. Ultimately, we had to take our 3 kids for Umrah with us in the hot and busy conditions. - Jowel (Janitor) was the doing the good job but he was clueless when I asked why the shower area turn into a puddle whilst and after the shower is taken? He was carrying a squeegee to just clear the standing water. Water had damaged the woodwork some areas around the toilet which requires hole filling and remediation work done. - Buffet breakfast was excellent, staff was nice, thanks for the incharge who let us take some fruits and cakes for our kids who were sleeping during the suhoor (1-4am). - The guy in arab attire who was serving welcome drinks was great, my kids got excited when they saw him on Shaza's Insta page - Check-in was smooth, hotel condition was good and clean, well maintained except room toilets, lifts were instantly available - Good 10 minutes downhill walk, not good when you return with a wheelchair or pushchair. - Bus took 25 minutes, from Hotel it took us to Al Rasaifah for a utrun then went past the haram to the Aziziya area and took another uturn then dropped at the bus stop near the haram
- Poor management, we delayed our Umrah by 5 hours because we were told the kids club will open at 3pm (3-9pm) but no one was there at 3:15pm, upon checking, the management was making an excuse, it's first day of Ramadan. They didn't know the contact number of the kids club staff, when I showed them their mobile phone number, they asked us to wait in the lobby and disappeared. Ultimately, we had to take our 3 kids for Umrah with us in the hot and busy conditions. - Jowel (Janitor) was the doing the good job but he was clueless when I asked why the shower area turn into a puddle whilst and after the shower is taken? He was carrying a squeegee to just clear the standing water. Water had damaged the woodwork some areas around the toilet which requires hole filling and remediation work done. - Buffet breakfast was excellent, staff was nice, thanks for the incharge who let us take some fruits and cakes for our kids who were sleeping during the suhoor (1-4am). - The guy in arab attire who was serving welcome drinks was great, my kids got excited when they saw him on Shaza's Insta page - Check-in was smooth, hotel condition was good and clean, well maintained except room toilets, lifts were instantly available - Good 10 minutes downhill walk, not good when you return with a wheelchair or pushchair. - Bus took 25 minutes, from Hotel it took us to Al Rasaifah for a utrun then went past the haram to the Aziziya area and took another uturn then dropped at the bus stop near the haram
8
ILYAS
5 oct. 2023
·
A séjourné 3 nuits
Breakfast was very nice as was the cafe(shalimar). The staff are wonderful and help especially the restaurant supervisor Adeel. He makes a good Karak tea. The hotel has alot of potential and is very elegant.
Breakfast was very nice as was the cafe(shalimar). The staff are wonderful and help especially the restaurant supervisor Adeel. He makes a good Karak tea. The hotel has alot of potential and is very elegant.
8
Banaras
9 mai 2023
·
A séjourné 2 nuits
Hotel is closer to the new masjid extension. Breakfast is very good
Hotel is closer to the new masjid extension. Breakfast is very good
6
Ghaniat
3 nov. 2024
·
A séjourné 2 nuits
I rarely write review but I had to for this one. The room was as described no issue there. However, the service from staff was terrible. Except Malik from the concierge team, everyone else did not leave up to a 5-star hotel. I felt like I was in a budget hotel where staff don't care about customer. There are ongoing construction work around the hotel, so road gets closed and you can't get to/from the hotel by taxi. You have to be dropped fown the road and climb the small hill with your suitcases to reach the hotel, or vice versa when leaving. I would have expect the hotel to inform the customer that road get close around certain hours, that is the minimum that should be done. The hotel is 15min from the Haram entrance, specifically when you have to zigzag around the designated blocked spaces. The food was very limited in term of options. I chose the hotel for the room type, but was very disappointed by the service, the lack of communication on car drop off/pick up inconvenience and the food. I will only book this if I do not have a better choice going forward.
I rarely write review but I had to for this one. The room was as described no issue there. However, the service from staff was terrible. Except Malik from the concierge team, everyone else did not leave up to a 5-star hotel. I felt like I was in a budget hotel where staff don't care about customer. There are ongoing construction work around the hotel, so road gets closed and you can't get to/from the hotel by taxi. You have to be dropped fown the road and climb the small hill with your suitcases to reach the hotel, or vice versa when leaving. I would have expect the hotel to inform the customer that road get close around certain hours, that is the minimum that should be done. The hotel is 15min from the Haram entrance, specifically when you have to zigzag around the designated blocked spaces. The food was very limited in term of options. I chose the hotel for the room type, but was very disappointed by the service, the lack of communication on car drop off/pick up inconvenience and the food. I will only book this if I do not have a better choice going forward.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Shafiqur
27 août 2023
·
A séjourné 3 nuits
We have had an amazing time at Shahza Hotel. The hotel is near the Haram. It was a little bit uphill otherwise everything was excellent at the hotel. The staff were very friendly and helpful especially Shamshaad Alam & Amaan were very helpful and courteous. I would recommend this hotel definitely We can't wait to go back to this hotel with our kids. Thanks
We have had an amazing time at Shahza Hotel. The hotel is near the Haram. It was a little bit uphill otherwise everything was excellent at the hotel. The staff were very friendly and helpful especially Shamshaad Alam & Amaan were very helpful and courteous. I would recommend this hotel definitely We can't wait to go back to this hotel with our kids. Thanks
8
Dipali
1 mars 2023
·
A séjourné 2 nuits
I loved the customer service and the free breakfast. Room smelled really bad, bidet was rotting with mold.
I loved the customer service and the free breakfast. Room smelled really bad, bidet was rotting with mold.
10
Manjur
27 févr. 2023
·
A séjourné 1 nuit
location was very bad
location was very bad
10
Dipali
21 févr. 2023
·
A séjourné 3 nuits
I loved the kindness and service of the staff. Loved the rooms and the fact that this hotel has a microwave was a plus
I loved the kindness and service of the staff. Loved the rooms and the fact that this hotel has a microwave was a plus
10
SHERZOD
8 févr. 2023
·
A séjourné 3 nuits
Well worth the money! I was not expecting the rooms to be so spacious. Mu suite had a bedroom, living room and spacious bathroom.
Well worth the money! I was not expecting the rooms to be so spacious. Mu suite had a bedroom, living room and spacious bathroom.
Politiques de l’établissement
Arrivée
Départ
Arrivée à partir de 16:00
Avant 12:00
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Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Vous envisagez cet hôtel pour votre voyage à La Mecque ?
Quel est le tarif moyen des chambres à Shaza Makkah à La Mecque au cours des prochains mois ?
Au cours des 60 à 90 prochains jours, le tarif des chambres à Shaza Makkah à La Mecque se situe généralement autour de 210 $US par nuit pour deux personnes, avec une fourchette allant de 198 $US à 416 $US aux périodes de forte affluence.
Quelle est la période la moins fréquentée pour visiter Shaza Makkah à La Mecque ?
La demande à Shaza Makkah à La Mecque atteint un pic en mars et diminue au printemps ; juin est le mois le plus calme en termes de fréquentation et de disponibilité, tandis que de novembre à janvier et en mars, la demande est nettement plus forte.
Quel mois propose les tarifs les plus bas pour les chambres à Shaza Makkah à La Mecque ?
Juin est le mois le moins cher pour séjourner à Shaza Makkah à La Mecque, avec un prix moyen de 143 $US par nuit ; mai est le mois le plus cher, avec un prix moyen de 637 $US par nuit.
Pourquoi Shaza Makkah est-il plus abordable que les hôtels à proximité ?
Shaza Makkah à La Mecque propose des prix inférieurs à la plupart de ses voisins – il est moins cher que 17 hôtels comparables sur 18 à proximité, qui affichent généralement un tarif d'environ 283 $US par nuit.
Prix pour les dates à venir
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
décembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-11-02: 145.36879583410644USD
- 2026-11-03: 127.03206059756468USD
- 2026-11-04: 134.55737422317503USD
- 2026-11-05: 126.78386074908447USD
- 2026-11-06: 189.94369718041992USD
- 2026-11-07: 125.78813533529662USD
- 2026-11-08: 131.39829644729613USD
- 2026-11-09: 131.52767259103393USD
- 2026-11-10: 148.96739079827879USD
- 2026-11-11: 148.53266784661864USD
- 2026-11-12: 214.5270412380371USD
- 2026-11-13: 214.5270412380371USD
- 2026-11-14: 148.96739079827879USD
- 2026-11-15: 126.10383837680052USD
- 2026-11-16: 131.65706579611205USD
- 2026-11-17: 131.52767259103393USD
- 2026-11-18: 345.2599368817138USD
- 2026-11-19: NO DATA
- 2026-11-20: 276.4398131204834USD
- 2026-11-21: 392.9715315253906USD
- 2026-11-22: 215.2878234647827USD
- 2026-11-23: 189.94369718041992USD
- 2026-11-24: 258.2053179658813USD
- 2026-11-25: NO DATA
- 2026-11-26: NO DATA
- 2026-11-27: 417.12318954992674USD
- 2026-11-28: 199.08207522772216USD
- 2026-11-29: 207.94571451165768USD
- 2026-11-30: 207.94571451165768USD
- 2026-12-01: NO DATA
- 2026-12-02: NO DATA
- 2026-12-03: NO DATA
- 2026-12-04: NO DATA
- 2026-12-05: 189.94369718041992USD
- 2026-12-06: NO DATA
- 2026-12-07: 208.3683750957031USD
- 2026-12-08: 199.08207522772216USD
- 2026-12-09: NO DATA
- 2026-12-10: NO DATA
- 2026-12-11: NO DATA
- 2026-12-12: 208.5495153460083USD
- 2026-12-13: NO DATA
- 2026-12-14: 208.5495153460083USD
- 2026-12-15: NO DATA
- 2026-12-16: NO DATA
- 2026-12-17: NO DATA
- 2026-12-18: NO DATA
- 2026-12-19: NO DATA
- 2026-12-20: 335.91325693029785USD
- 2026-12-21: 336.91554242944335USD
- 2026-12-22: 335.91325693029785USD
- 2026-12-23: 335.91325693029785USD
- 2026-12-24: NO DATA
- 2026-12-25: NO DATA
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: 479.5672856929931USD
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: 459.65424469250485USD
- 2027-01-02: NO DATA
Équipements populaires
Parking
Restaurant
Ascenseur
Centre d'affaires
Service en chambre
Concierge
Services
Centre d'affaires
Concierge
Ascenseur
Réception ouverte 24h/24
Nettoyage à sec
Personnel multilingue
Coffre-fort
Salles de réunion
Blanchisserie
Photocopieur
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Parking
Parking
Parking gratuit
Général
Service en chambre
Restaurant
Climatisation
Chambres non-fumeurs
Mini bar
TV par câble/Satellite
Sèche-cheveux
Télévision
Bureau
Peignoirs
Salle de bains dans la chambre
Salle de bain privée
Bidet
Connexion Internet
Wi-fi gratuit
Activités
Aire de jeux