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KSL Hot Spring Resort

From

40 US$

/ noche

KSL Hot Spring Resort - Image 1

KSL Hot Spring Resort - Image 2

KSL Hot Spring Resort - Image 3

KSL Hot Spring Resort - Image 4

KSL Hot Spring Resort - Image 5

Precios para KSL Hot Spring Resort

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From

40 US$

/ noche

Precios medios mensuales

En KSL Hot Spring Resort, los precios por noche son de 35 US$ de media en el mes más barato (abril) y de 90 US$ en el mes más caro (mayo), según los últimos 12 meses.

Precio medio por noche en KSL Hot Spring Resort por mes, últimos 12 meses (USD)
Mes	Precio medio
enero	44 US$
abril	35 US$
mayo	90 US$
junio	46 US$
julio	39 US$
septiembre	45 US$
noviembre	36 US$
diciembre	38 US$

Más caro: mayo (aprox. 90 US$)

Más barato: abril (aprox. 35 US$)

Acerca de esta propiedad

Relax at this resort featuring a full-service spa, outdoor pool, and fitness center in Johor Bahru.

Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de limpieza
Salones para banquetes

Ubicación

31, Jalan Kangkar Tebrau, Taman Daya, Tebrau, Johor Baru, Distrito de Johor Baharu, Sultanato de Johor, Malasia

Más información sobre la ubicación

Opciones de habitación

6

Habitación Superior Twin

Detalles de la oferta

2 Camas Individuales

Capacidad: 2

248 ft²

Vista de la ciudad

Aire acondicionado

Caja de seguridad

Baño privado

7

Deluxe, Premier, King Room with Bathtub

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

301 ft²

Vista al jardín

Aire acondicionado

Caja de seguridad

Baño privado

5

Habitación Estándar King

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

194 ft²

Vista de la ciudad

Aire acondicionado

Caja de seguridad

Baño privado

5

Deluxe King Room

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

280 ft²

Vista al jardín

Aire acondicionado

Caja de seguridad

Baño privado

8

Habitación Deluxe Premier

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

301 ft²

Vista al jardín

Aire acondicionado

Caja de seguridad

Baño privado

7

Habitación Deluxe Twin

Detalles de la oferta

2 Camas Individuales

Capacidad: 2

280 ft²

Vista al jardín

Aire acondicionado

Caja de seguridad

Baño privado

9

Suite Ejecutiva

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

366 ft²

Vista de la ciudad

Aire acondicionado

Caja de seguridad

Baño privado

4

Habitación Superior Extragrande

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

248 ft²

Vista de la ciudad

Aire acondicionado

Caja de seguridad

Minibar

6

Habitación Deluxe

Detalles de la oferta

1 Cama Doble Extragrande

Capacidad: 2

280 ft²

Vista de la ciudad

Aire acondicionado

Caja de seguridad

Baño privado

Reseñas de los huéspedes sobre KSL Hot Spring Resort

7.8

Bueno

Basado en 17.697 comentarios verificados

Opiniones de los huéspedes

Resumen generado por IA en función de reseñas recientes de los huéspedes.

En KSL Hot Spring Resort, los huéspedes suelen encontrar las habitaciones limpias y cómodas, pero la retroalimentación es variada en general debido a operaciones limitadas e inconsistentes de las aguas termales, una capacidad de respuesta desigual por parte del servicio y desayunos que muchos describen como por debajo de las expectativas.

Más información

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Opiniones de los huéspedes

En KSL Hot Spring Resort, los huéspedes suelen encontrar las habitaciones limpias y cómodas, pero la retroalimentación es variada en general debido a operaciones limitadas e inconsistentes de las aguas termales, una capacidad de respuesta desigual por parte del servicio y desayunos que muchos describen como por debajo de las expectativas.

La ubicación es tranquila y está a poca distancia en coche del área de Austin, pero varios señalan que se siente aislada y es más fácil acceder a ella en automóvil. Algunas reseñas también mencionan una conexión Wi-Fi débil, características de la habitación envejecidas o defectuosas, seguridad limitada y problemas ocasionales con los ascensores. En general, espere una estancia sencilla y sin lujos.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Las instalaciones de las aguas termales satisfacen a algunos huéspedes, pero varios informan horarios de funcionamiento reducidos (tarde/noche) y agua que está tibia en lugar de caliente o tiene olor. Otras instalaciones se sienten limitadas o inconsistentes, con un gimnasio tenue y básico, problemas ocasionales con los ascensores y estacionamiento gratuito no seguro.

Reseñas de huéspedes relacionadas

6

James Christudas

14 dic 2024

·

Se alojó 2 noches

Well my wife tested the water she said it was cold, so i also didn't try it was around 6 pm. Its hotspring and water not hot??????? Only 1 I was disappointed. The rest of the facilities, staffs & cleanliness were good.

Well my wife tested the water she said it was cold, so i also didn't try it was around 6 pm. Its hotspring and water not hot??????? Only 1 I was disappointed. The rest of the facilities, staffs & cleanliness were good.

6

Simon

13 jul 2025

·

Se alojó 1 noche

Firstly, the keys couldn’t open the door, we have to make two trips to the reception to get the keys done. Breakfast was extremely disappointing and hot spring only opens for 4 hours from 4pm to 8pm.

Firstly, the keys couldn’t open the door, we have to make two trips to the reception to get the keys done. Breakfast was extremely disappointing and hot spring only opens for 4 hours from 4pm to 8pm.

10

Wei Wah

30 dic 2023

·

Se alojó 1 noche

Property is good, free parking but no security

Property is good, free parking but no security

6

MENG PEI

25 jul 2024

·

Se alojó 1 noche

The hotel is getting run down with acceptable cleanliness. The hot spring has limited operating hours at the bad timing when you were be out of the hotel. Moreover, the hot spring is totally not hot all at the male side.Breakfast is below expectation. The sink has cracked lines. Will hunt for other hotels

The hotel is getting run down with acceptable cleanliness. The hot spring has limited operating hours at the bad timing when you were be out of the hotel. Moreover, the hot spring is totally not hot all at the male side.Breakfast is below expectation. The sink has cracked lines. Will hunt for other hotels

6

Jiat Ming

2 feb 2025

·

Se alojó 1 noche

The spring facility is only limited to two days in a week and from 4pm to 10pm only which is the only worthy feature of this hotel. The room is not really clean as can feel the wet carpet. The bathtub tab not working well, and remote control of tv not in working condition or low battery but it was too late in the night so I don't bother troubling the staff to change it so I just switch off the tv

The spring facility is only limited to two days in a week and from 4pm to 10pm only which is the only worthy feature of this hotel. The room is not really clean as can feel the wet carpet. The bathtub tab not working well, and remote control of tv not in working condition or low battery but it was too late in the night so I don't bother troubling the staff to change it so I just switch off the tv

10

BOBY HEIDINAZ

28 nov 2025

·

Se alojó 1 noche

Great spacious room, very good hot springs facilities and good service staff

Great spacious room, very good hot springs facilities and good service staff

8

Sze Yee

10 dic 2023

·

Se alojó 1 noche

Hotel is good for 1 night stay. Relatively unsafe because security isnt tight. No carpark gantry operated and lift to rooms are free easy access. I was being charged for early check in when i only ASK. Lack of bathroom amentites but ok for really a 3 star hotel. Could be better if security system are in place

Hotel is good for 1 night stay. Relatively unsafe because security isnt tight. No carpark gantry operated and lift to rooms are free easy access. I was being charged for early check in when i only ASK. Lack of bathroom amentites but ok for really a 3 star hotel. Could be better if security system are in place

10

Jeanette

15 mar 2024

·

Se alojó 1 noche

Everything about the room was great! Spacious, clean and even has a clean mini fridge. The amenities were subpar at best - gym, hot spring. Gym was limited in equipment and lighting was super dim - located within the Apartments/Condo instead of the Hotel itself. Hot Spring was a bit stinky to be honest. Staff were alright, just that they were a bit shorthanded so when we called from the rooms a couple times (even during non-peak like 9pm) no one picked up. When we asked for directions to the gym the staff kept directing us to the hot spring (2 completely different things and places)... Didn't try the food there. Location is great - I like it because it's near enough to the malls (all 20 min and below by Grab) but sufficient private and quiet from the hustle and bustle. Would stay here again. I feel that the room and ambience is better than the KSL hotel attached to KSL mall. Was better than Atel**r and Tr*ve as well.

Everything about the room was great! Spacious, clean and even has a clean mini fridge. The amenities were subpar at best - gym, hot spring. Gym was limited in equipment and lighting was super dim - located within the Apartments/Condo instead of the Hotel itself. Hot Spring was a bit stinky to be honest. Staff were alright, just that they were a bit shorthanded so when we called from the rooms a couple times (even during non-peak like 9pm) no one picked up. When we asked for directions to the gym the staff kept directing us to the hot spring (2 completely different things and places)... Didn't try the food there. Location is great - I like it because it's near enough to the malls (all 20 min and below by Grab) but sufficient private and quiet from the hustle and bustle. Would stay here again. I feel that the room and ambience is better than the KSL hotel attached to KSL mall. Was better than Atel**r and Tr*ve as well.

6

PANG

16 jun 2024

·

Se alojó 2 noches

The hot spring operation hour is 4pm-8pm which is too short. The aircon keep auto shut down itself few time during sleep time. The toilet ventilation fan is very noise. The breakfast area is near the swimming pool which is very noisy and not a very good experience.

The hot spring operation hour is 4pm-8pm which is too short. The aircon keep auto shut down itself few time during sleep time. The toilet ventilation fan is very noise. The breakfast area is near the swimming pool which is very noisy and not a very good experience.

4

TENG TENG

20 dic 2022

·

Se alojó 1 noche

Check-in process was smooth, Spacious room but cleanliness need to be improved, bed linen has smell, not sure if it's fresh set. Previous occupants brought durian and there is smell from the Fridge, although this is not the hotel's fault but this room should not be assigned until the smell is cleared. Hot spring open from 5pm during weekdays which means no hot spring available if staying over during weekdays and wish to visit in the morning. Requested for late check-out at 1pm and got rejected for the reason due to sch holiday but we saw plenty of vacant rooms.

Check-in process was smooth, Spacious room but cleanliness need to be improved, bed linen has smell, not sure if it's fresh set. Previous occupants brought durian and there is smell from the Fridge, although this is not the hotel's fault but this room should not be assigned until the smell is cleared. Hot spring open from 5pm during weekdays which means no hot spring available if staying over during weekdays and wish to visit in the morning. Requested for late check-out at 1pm and got rejected for the reason due to sch holiday but we saw plenty of vacant rooms.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos huéspedes encuentran las habitaciones limpias y bien mantenidas. Sin embargo, varios señalan lagunas como baños sucios, habitaciones húmedas o con olor a humedad, olores persistentes en los refrigeradores o la ropa de cama, y problemas ocasionales de limpieza en el spa.

Reseñas de huéspedes relacionadas

8

Lena

9 feb 2025

·

Se alojó 1 noche

The hotel room is decent and clean, like the bathtub and the king-size bed; however the breakfast is little less of satisfactory. Overall the stay is okay, will visit it again!

The hotel room is decent and clean, like the bathtub and the king-size bed; however the breakfast is little less of satisfactory. Overall the stay is okay, will visit it again!

6

Mah

13 nov 2025

·

Se alojó 1 noche

Room condition acceptable. Washroom not clean.

Room condition acceptable. Washroom not clean.

6

Yolanda

4 ene 2026

·

Se alojó 1 noche

Clean room

Clean room

8

Alvin

6 jul 2024

·

Se alojó 2 noches

Location is not ideal, far from food and shopping outlets; but there’s a convenience store within the compound, that opens till midnight. Rooms are very clean and in great condition. Good choice if you are looking to escape from the crowd.

Location is not ideal, far from food and shopping outlets; but there’s a convenience store within the compound, that opens till midnight. Rooms are very clean and in great condition. Good choice if you are looking to escape from the crowd.

10

SIEW

17 mar 2023

·

Se alojó 1 noche

Clean and well maintained hotel. Good for business stay.

Clean and well maintained hotel. Good for business stay.

4

kun

16 jun 2024

·

Se alojó 1 noche

방안이 습하고 냄세가 납니다. 체크인 과정은 불편 합니다. 조식은 최악 입니다.

방안이 습하고 냄세가 납니다. 체크인 과정은 불편 합니다. 조식은 최악 입니다.

6

Jiat Ming

2 feb 2025

·

Se alojó 1 noche

The spring facility is only limited to two days in a week and from 4pm to 10pm only which is the only worthy feature of this hotel. The room is not really clean as can feel the wet carpet. The bathtub tab not working well, and remote control of tv not in working condition or low battery but it was too late in the night so I don't bother troubling the staff to change it so I just switch off the tv

The spring facility is only limited to two days in a week and from 4pm to 10pm only which is the only worthy feature of this hotel. The room is not really clean as can feel the wet carpet. The bathtub tab not working well, and remote control of tv not in working condition or low battery but it was too late in the night so I don't bother troubling the staff to change it so I just switch off the tv

8

Sze Hong

10 jun 2024

·

Se alojó 8 noches

Spa Abit dirty

Spa Abit dirty

4

TENG TENG

20 dic 2022

·

Se alojó 1 noche

Check-in process was smooth, Spacious room but cleanliness need to be improved, bed linen has smell, not sure if it's fresh set. Previous occupants brought durian and there is smell from the Fridge, although this is not the hotel's fault but this room should not be assigned until the smell is cleared. Hot spring open from 5pm during weekdays which means no hot spring available if staying over during weekdays and wish to visit in the morning. Requested for late check-out at 1pm and got rejected for the reason due to sch holiday but we saw plenty of vacant rooms.

Check-in process was smooth, Spacious room but cleanliness need to be improved, bed linen has smell, not sure if it's fresh set. Previous occupants brought durian and there is smell from the Fridge, although this is not the hotel's fault but this room should not be assigned until the smell is cleared. Hot spring open from 5pm during weekdays which means no hot spring available if staying over during weekdays and wish to visit in the morning. Requested for late check-out at 1pm and got rejected for the reason due to sch holiday but we saw plenty of vacant rooms.

6

Xuanhao

2 sept 2023

·

Se alojó 2 noches

First entered the room and this what I saw: bins in the room were not emptied. The mini fridge was turned off and door was left open with a towel in it. Facility is starting to show its age.

First entered the room and this what I saw: bins in the room were not emptied. The mini fridge was turned off and door was left open with a towel in it. Facility is starting to show its age.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente cómodas, y algunas se destacan como espaciosas y con camas king y bañeras. Aún así, varios informan problemas de mantenimiento y comodidad (aire acondicionado ruidoso o defectuoso, comodidades o cajas fuertes en la habitación rotas, falta ocasional de agua caliente) y una conexión Wi-Fi débil.

Reseñas de huéspedes relacionadas

8

Lena

9 feb 2025

·

Se alojó 1 noche

The hotel room is decent and clean, like the bathtub and the king-size bed; however the breakfast is little less of satisfactory. Overall the stay is okay, will visit it again!

The hotel room is decent and clean, like the bathtub and the king-size bed; however the breakfast is little less of satisfactory. Overall the stay is okay, will visit it again!

4

Chun hao

9 jun 2023

·

Se alojó 1 noche

剛住下開空調，太吵，後來去找服務員後來說回來修，回來之後進去，一分鐘冷氣就有問題，後來換房間還是很吵，而且在這邊訂的都是給最邊間，晚上被冷氣壓縮機有謢吵醒

剛住下開空調，太吵，後來去找服務員後來說回來修，回來之後進去，一分鐘冷氣就有問題，後來換房間還是很吵，而且在這邊訂的都是給最邊間，晚上被冷氣壓縮機有謢吵醒

10

CHIHIRO

23 jul 2025

·

Se alojó 1 noche

I always enjoy a comfortable stay here. However, the toilet seat doesn't quite fit the ceramic base, which is the only thing that concerns me.

I always enjoy a comfortable stay here. However, the toilet seat doesn't quite fit the ceramic base, which is the only thing that concerns me.

6

Mohd Mahdzan

10 jul 2023

·

Se alojó 1 noche

Limited space room, no hot water in bath

Limited space room, no hot water in bath

6

Meng Chong

2 ene 2023

·

Se alojó 19.358 noches

Room condition excellent , check in was rather slow as compared to other hotel , WiFi was bad as most time can't connect . Free parking. Need to drive out to eat or shop . Breakfast was just average . Coffee was not nice , better to bring your own coffee .

Room condition excellent , check in was rather slow as compared to other hotel , WiFi was bad as most time can't connect . Free parking. Need to drive out to eat or shop . Breakfast was just average . Coffee was not nice , better to bring your own coffee .

6

Chua Kim

4 sept 2023

·

Se alojó 2 noches

Room was fine. But service is bad. The safe box in the room was not working and I had called the staff 4 times but still nobody was sent to fix the safe box. The water in the hot spring is just warm and not hot. There are 3 pools but only 1 is warm and the rest are just normal pools. The hotel is understaffed. The hotel location is quite isolated. Nothing near the hotel.

Room was fine. But service is bad. The safe box in the room was not working and I had called the staff 4 times but still nobody was sent to fix the safe box. The water in the hot spring is just warm and not hot. There are 3 pools but only 1 is warm and the rest are just normal pools. The hotel is understaffed. The hotel location is quite isolated. Nothing near the hotel.

10

BOBY HEIDINAZ

28 nov 2025

·

Se alojó 1 noche

Great spacious room, very good hot springs facilities and good service staff

Great spacious room, very good hot springs facilities and good service staff

8

Sze Yee

10 dic 2023

·

Se alojó 1 noche

Hotel is good for 1 night stay. Relatively unsafe because security isnt tight. No carpark gantry operated and lift to rooms are free easy access. I was being charged for early check in when i only ASK. Lack of bathroom amentites but ok for really a 3 star hotel. Could be better if security system are in place

Hotel is good for 1 night stay. Relatively unsafe because security isnt tight. No carpark gantry operated and lift to rooms are free easy access. I was being charged for early check in when i only ASK. Lack of bathroom amentites but ok for really a 3 star hotel. Could be better if security system are in place

4

Steven

8 jun 2025

·

Se alojó 2 noches

Many item are spoilt fridge, safebox, weak wifi.

Many item are spoilt fridge, safebox, weak wifi.

6

PANG

16 jun 2024

·

Se alojó 2 noches

The hot spring operation hour is 4pm-8pm which is too short. The aircon keep auto shut down itself few time during sleep time. The toilet ventilation fan is very noise. The breakfast area is near the swimming pool which is very noisy and not a very good experience.

The hot spring operation hour is 4pm-8pm which is too short. The aircon keep auto shut down itself few time during sleep time. The toilet ventilation fan is very noise. The breakfast area is near the swimming pool which is very noisy and not a very good experience.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

La retroalimentación sobre el servicio es variada: varios elogian al personal amable y un proceso de registro de entrada/salida sin problemas, pero otros citan procesos lentos o inflexibles en la recepción, falta de personal con llamadas sin respuesta y solicitudes de mantenimiento no resueltas.

Reseñas de huéspedes relacionadas

10

Joan Ramirez

24 mar 2025

·

Se alojó 1 noche

Seamless check in and out.

Seamless check in and out.

6

Simon

13 jul 2025

·

Se alojó 1 noche

Firstly, the keys couldn’t open the door, we have to make two trips to the reception to get the keys done. Breakfast was extremely disappointing and hot spring only opens for 4 hours from 4pm to 8pm.

Firstly, the keys couldn’t open the door, we have to make two trips to the reception to get the keys done. Breakfast was extremely disappointing and hot spring only opens for 4 hours from 4pm to 8pm.

8

Syed Mubarak

20 jul 2025

·

Se alojó 1 noche

Stayed here a few times and quality is consistent.

Stayed here a few times and quality is consistent.

6

Yolanda

23 dic 2025

·

Se alojó 1 noche

Room in acceptable condition. Front line staff very couteous

Room in acceptable condition. Front line staff very couteous

8

Edven

27 dic 2022

·

Se alojó 1 noche

Good but still can be improve , reception waited too long for room on the process

Good but still can be improve , reception waited too long for room on the process

6

Chua Kim

4 sept 2023

·

Se alojó 2 noches

Room was fine. But service is bad. The safe box in the room was not working and I had called the staff 4 times but still nobody was sent to fix the safe box. The water in the hot spring is just warm and not hot. There are 3 pools but only 1 is warm and the rest are just normal pools. The hotel is understaffed. The hotel location is quite isolated. Nothing near the hotel.

Room was fine. But service is bad. The safe box in the room was not working and I had called the staff 4 times but still nobody was sent to fix the safe box. The water in the hot spring is just warm and not hot. There are 3 pools but only 1 is warm and the rest are just normal pools. The hotel is understaffed. The hotel location is quite isolated. Nothing near the hotel.

10

BOBY HEIDINAZ

28 nov 2025

·

Se alojó 1 noche

Great spacious room, very good hot springs facilities and good service staff

Great spacious room, very good hot springs facilities and good service staff

10

Jeanette

15 mar 2024

·

Se alojó 1 noche

Everything about the room was great! Spacious, clean and even has a clean mini fridge. The amenities were subpar at best - gym, hot spring. Gym was limited in equipment and lighting was super dim - located within the Apartments/Condo instead of the Hotel itself. Hot Spring was a bit stinky to be honest. Staff were alright, just that they were a bit shorthanded so when we called from the rooms a couple times (even during non-peak like 9pm) no one picked up. When we asked for directions to the gym the staff kept directing us to the hot spring (2 completely different things and places)... Didn't try the food there. Location is great - I like it because it's near enough to the malls (all 20 min and below by Grab) but sufficient private and quiet from the hustle and bustle. Would stay here again. I feel that the room and ambience is better than the KSL hotel attached to KSL mall. Was better than Atel**r and Tr*ve as well.

Everything about the room was great! Spacious, clean and even has a clean mini fridge. The amenities were subpar at best - gym, hot spring. Gym was limited in equipment and lighting was super dim - located within the Apartments/Condo instead of the Hotel itself. Hot Spring was a bit stinky to be honest. Staff were alright, just that they were a bit shorthanded so when we called from the rooms a couple times (even during non-peak like 9pm) no one picked up. When we asked for directions to the gym the staff kept directing us to the hot spring (2 completely different things and places)... Didn't try the food there. Location is great - I like it because it's near enough to the malls (all 20 min and below by Grab) but sufficient private and quiet from the hustle and bustle. Would stay here again. I feel that the room and ambience is better than the KSL hotel attached to KSL mall. Was better than Atel**r and Tr*ve as well.

4

TENG TENG

20 dic 2022

·

Se alojó 1 noche

Check-in process was smooth, Spacious room but cleanliness need to be improved, bed linen has smell, not sure if it's fresh set. Previous occupants brought durian and there is smell from the Fridge, although this is not the hotel's fault but this room should not be assigned until the smell is cleared. Hot spring open from 5pm during weekdays which means no hot spring available if staying over during weekdays and wish to visit in the morning. Requested for late check-out at 1pm and got rejected for the reason due to sch holiday but we saw plenty of vacant rooms.

Check-in process was smooth, Spacious room but cleanliness need to be improved, bed linen has smell, not sure if it's fresh set. Previous occupants brought durian and there is smell from the Fridge, although this is not the hotel's fault but this room should not be assigned until the smell is cleared. Hot spring open from 5pm during weekdays which means no hot spring available if staying over during weekdays and wish to visit in the morning. Requested for late check-out at 1pm and got rejected for the reason due to sch holiday but we saw plenty of vacant rooms.

2

Edwin Ng Seng

12 abr 2025

·

Se alojó 1 noche

This is my second time visit to this propert and I recommended my friend but both of us had a terrible experience. My friend booked a hotel with 1 breakfast one 10 Apr; and I book 11 Apr for 2 breakfast. We asking a favor to swap the 11 Apr 2 breakfast with 10 Apr, as there will be only 1 person eating on 12 Apr breakfast. However, the staff insisted that they couldn't do that for us and ask to contact expedia for the swap which wasn't a favorable for us. I personally feel it is no difference and asking them for a favor but their customers service level were disappointed. I will never visit this hotel anymore and will not recommend to stay here!

This is my second time visit to this propert and I recommended my friend but both of us had a terrible experience. My friend booked a hotel with 1 breakfast one 10 Apr; and I book 11 Apr for 2 breakfast. We asking a favor to swap the 11 Apr 2 breakfast with 10 Apr, as there will be only 1 person eating on 12 Apr breakfast. However, the staff insisted that they couldn't do that for us and ask to contact expedia for the swap which wasn't a favorable for us. I personally feel it is no difference and asking them for a favor but their customers service level were disappointed. I will never visit this hotel anymore and will not recommend to stay here!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

El entorno es tranquilo y sereno y está a poca distancia en coche del área de Austin o de los centros comerciales, pero el hotel no está céntrico y muchos lo encuentran aislado, con comida y tiendas que requieren un automóvil o un servicio de transporte.

Reseñas de huéspedes relacionadas

8

Hao

25 mar 2023

·

Se alojó 1 noche

We chose the hotel by mistake. I thought I booked the one at KSL City Mall but was informed that I booked another KSL hotel. The hotel is not located in the downtown area and is quieter. Since I was driving, it was not too far away to find the hotel. The hotel is located in a residential area. It is not a fancy hotel but it has the basics you need. Don't be fooled by the name, it is not really a resort. You share the facilities with residents in the condos. It is more like a business hotel for a short stay. It is pretty new and has the basic things you need. It is worth the money you pay.

We chose the hotel by mistake. I thought I booked the one at KSL City Mall but was informed that I booked another KSL hotel. The hotel is not located in the downtown area and is quieter. Since I was driving, it was not too far away to find the hotel. The hotel is located in a residential area. It is not a fancy hotel but it has the basics you need. Don't be fooled by the name, it is not really a resort. You share the facilities with residents in the condos. It is more like a business hotel for a short stay. It is pretty new and has the basic things you need. It is worth the money you pay.

10

Sangeeta

22 feb 2024

·

Se alojó 1 noche

Its in a nice serene place.

Its in a nice serene place.

8

Alvin

6 jul 2024

·

Se alojó 2 noches

Location is not ideal, far from food and shopping outlets; but there’s a convenience store within the compound, that opens till midnight. Rooms are very clean and in great condition. Good choice if you are looking to escape from the crowd.

Location is not ideal, far from food and shopping outlets; but there’s a convenience store within the compound, that opens till midnight. Rooms are very clean and in great condition. Good choice if you are looking to escape from the crowd.

6

Meng Chong

2 ene 2023

·

Se alojó 19.358 noches

Room condition excellent , check in was rather slow as compared to other hotel , WiFi was bad as most time can't connect . Free parking. Need to drive out to eat or shop . Breakfast was just average . Coffee was not nice , better to bring your own coffee .

Room condition excellent , check in was rather slow as compared to other hotel , WiFi was bad as most time can't connect . Free parking. Need to drive out to eat or shop . Breakfast was just average . Coffee was not nice , better to bring your own coffee .

8

Mun Yin

24 feb 2025

·

Se alojó 2 noches

Its best if you have your own car when staying at this hotel. There is not much amenities around the hotel. But its 5-10 mins drive to Austin area, where there are plenty of eateries. The room itself is quite ok, given its not too expensive. The breakfast buffet is quite limited, the nasi lemark is not too bad. Its a golf trip for us, out all day, so didn't really get to use the hot spring.

Its best if you have your own car when staying at this hotel. There is not much amenities around the hotel. But its 5-10 mins drive to Austin area, where there are plenty of eateries. The room itself is quite ok, given its not too expensive. The breakfast buffet is quite limited, the nasi lemark is not too bad. Its a golf trip for us, out all day, so didn't really get to use the hot spring.

6

Chua Kim

4 sept 2023

·

Se alojó 2 noches

Room was fine. But service is bad. The safe box in the room was not working and I had called the staff 4 times but still nobody was sent to fix the safe box. The water in the hot spring is just warm and not hot. There are 3 pools but only 1 is warm and the rest are just normal pools. The hotel is understaffed. The hotel location is quite isolated. Nothing near the hotel.

Room was fine. But service is bad. The safe box in the room was not working and I had called the staff 4 times but still nobody was sent to fix the safe box. The water in the hot spring is just warm and not hot. There are 3 pools but only 1 is warm and the rest are just normal pools. The hotel is understaffed. The hotel location is quite isolated. Nothing near the hotel.

8

Thoong Ee

28 dic 2022

·

Se alojó 19.354 noches

The quiet and cozy environment If laundry and restaurant service is available within the resort, it will be better

The quiet and cozy environment If laundry and restaurant service is available within the resort, it will be better

8

Peter

21 oct 2025

·

Se alojó 1 noche

It’s convenient to travel to Austin area

It’s convenient to travel to Austin area

10

Jeanette

15 mar 2024

·

Se alojó 1 noche

Everything about the room was great! Spacious, clean and even has a clean mini fridge. The amenities were subpar at best - gym, hot spring. Gym was limited in equipment and lighting was super dim - located within the Apartments/Condo instead of the Hotel itself. Hot Spring was a bit stinky to be honest. Staff were alright, just that they were a bit shorthanded so when we called from the rooms a couple times (even during non-peak like 9pm) no one picked up. When we asked for directions to the gym the staff kept directing us to the hot spring (2 completely different things and places)... Didn't try the food there. Location is great - I like it because it's near enough to the malls (all 20 min and below by Grab) but sufficient private and quiet from the hustle and bustle. Would stay here again. I feel that the room and ambience is better than the KSL hotel attached to KSL mall. Was better than Atel**r and Tr*ve as well.

Everything about the room was great! Spacious, clean and even has a clean mini fridge. The amenities were subpar at best - gym, hot spring. Gym was limited in equipment and lighting was super dim - located within the Apartments/Condo instead of the Hotel itself. Hot Spring was a bit stinky to be honest. Staff were alright, just that they were a bit shorthanded so when we called from the rooms a couple times (even during non-peak like 9pm) no one picked up. When we asked for directions to the gym the staff kept directing us to the hot spring (2 completely different things and places)... Didn't try the food there. Location is great - I like it because it's near enough to the malls (all 20 min and below by Grab) but sufficient private and quiet from the hustle and bustle. Would stay here again. I feel that the room and ambience is better than the KSL hotel attached to KSL mall. Was better than Atel**r and Tr*ve as well.

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Comida

El desayuno se describe con frecuencia como limitado, frío o por debajo de las expectativas; el café es débil y el café parece funcionar solo para el desayuno. Algunos mencionan el ruido alrededor del área de desayuno, mientras que a algunos les parecieron aceptables artículos específicos.

Reseñas de huéspedes relacionadas

8

Lena

9 feb 2025

·

Se alojó 1 noche

The hotel room is decent and clean, like the bathtub and the king-size bed; however the breakfast is little less of satisfactory. Overall the stay is okay, will visit it again!

The hotel room is decent and clean, like the bathtub and the king-size bed; however the breakfast is little less of satisfactory. Overall the stay is okay, will visit it again!

6

Say kian pamela

10 mar 2024

·

Se alojó 2 noches

The breakfast not very nice

The breakfast not very nice

6

david

6 ene 2025

·

Se alojó 2 noches

Room phone broken, cafe only open for breakfast (no near by dining available), 1 elevator closed off, 1 didn't work properly. Beds were comfortable, pillows great.

Room phone broken, cafe only open for breakfast (no near by dining available), 1 elevator closed off, 1 didn't work properly. Beds were comfortable, pillows great.

6

Simon

13 jul 2025

·

Se alojó 1 noche

Firstly, the keys couldn’t open the door, we have to make two trips to the reception to get the keys done. Breakfast was extremely disappointing and hot spring only opens for 4 hours from 4pm to 8pm.

Firstly, the keys couldn’t open the door, we have to make two trips to the reception to get the keys done. Breakfast was extremely disappointing and hot spring only opens for 4 hours from 4pm to 8pm.

8

Gerald

10 dic 2024

·

Se alojó 1 noche

For a 3* Hotel the room was totally ok, comfortable. Very enjoyed the hot spring pool. But i missed some deck chairs to relax. And as a vegetarian my extra request for an Avocado for the breakfast was refused, this kind of service i cannot expect in a 3* Hotel. So far so good. But the breakfast, stored in chafing dish, was everything cold.

For a 3* Hotel the room was totally ok, comfortable. Very enjoyed the hot spring pool. But i missed some deck chairs to relax. And as a vegetarian my extra request for an Avocado for the breakfast was refused, this kind of service i cannot expect in a 3* Hotel. So far so good. But the breakfast, stored in chafing dish, was everything cold.

6

Meng Chong

2 ene 2023

·

Se alojó 19.358 noches

Room condition excellent , check in was rather slow as compared to other hotel , WiFi was bad as most time can't connect . Free parking. Need to drive out to eat or shop . Breakfast was just average . Coffee was not nice , better to bring your own coffee .

Room condition excellent , check in was rather slow as compared to other hotel , WiFi was bad as most time can't connect . Free parking. Need to drive out to eat or shop . Breakfast was just average . Coffee was not nice , better to bring your own coffee .

8

Mun Yin

24 feb 2025

·

Se alojó 2 noches

Its best if you have your own car when staying at this hotel. There is not much amenities around the hotel. But its 5-10 mins drive to Austin area, where there are plenty of eateries. The room itself is quite ok, given its not too expensive. The breakfast buffet is quite limited, the nasi lemark is not too bad. Its a golf trip for us, out all day, so didn't really get to use the hot spring.

Its best if you have your own car when staying at this hotel. There is not much amenities around the hotel. But its 5-10 mins drive to Austin area, where there are plenty of eateries. The room itself is quite ok, given its not too expensive. The breakfast buffet is quite limited, the nasi lemark is not too bad. Its a golf trip for us, out all day, so didn't really get to use the hot spring.

6

MENG PEI

25 jul 2024

·

Se alojó 1 noche

The hotel is getting run down with acceptable cleanliness. The hot spring has limited operating hours at the bad timing when you were be out of the hotel. Moreover, the hot spring is totally not hot all at the male side.Breakfast is below expectation. The sink has cracked lines. Will hunt for other hotels

The hotel is getting run down with acceptable cleanliness. The hot spring has limited operating hours at the bad timing when you were be out of the hotel. Moreover, the hot spring is totally not hot all at the male side.Breakfast is below expectation. The sink has cracked lines. Will hunt for other hotels

4

kun

16 jun 2024

·

Se alojó 1 noche

방안이 습하고 냄세가 납니다. 체크인 과정은 불편 합니다. 조식은 최악 입니다.

방안이 습하고 냄세가 납니다. 체크인 과정은 불편 합니다. 조식은 최악 입니다.

6

PANG

16 jun 2024

·

Se alojó 2 noches

The hot spring operation hour is 4pm-8pm which is too short. The aircon keep auto shut down itself few time during sleep time. The toilet ventilation fan is very noise. The breakfast area is near the swimming pool which is very noisy and not a very good experience.

The hot spring operation hour is 4pm-8pm which is too short. The aircon keep auto shut down itself few time during sleep time. The toilet ventilation fan is very noise. The breakfast area is near the swimming pool which is very noisy and not a very good experience.

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10

YI REN

11 sept 2026

·

Se alojó 2 noches

Room is quite spacious and clean, break ok.

Room is quite spacious and clean, break ok.

8

Ting-Hsuan

10 sept 2026

·

Se alojó 2 noches

Good experience, nice, will be back

Good experience, nice, will be back

10

Mohamed

23 may 2026

·

Se alojó 1 noche

fuss and hassle free. quick check in. nice view from the room

fuss and hassle free. quick check in. nice view from the room

10

Mohamed

2 may 2026

·

Se alojó 1 noche

Room was great clean well maintained and looks really good overall. Comfortable stay and definitely a place I’d come back to.

Room was great clean well maintained and looks really good overall. Comfortable stay and definitely a place I’d come back to.

6

Yolanda

4 ene 2026

·

Se alojó 1 noche

Clean room

Clean room

Política del establecimiento

Instrucciones para la entrada

Todo lo que necesitas saber para hacer el check-in sin problemas.

Entrada

Salida

De 15:00 a 00:00

Antes de la(s) 12:30

Interesante

Políticas e información adicionales sobre esta propiedad.

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Precios para las próximas fechas

octubre 2026

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11 $121	12 $36	13 $36	14 $36	15 $36	16 $44	17 $48
18 $36	19 $36	20 $36	21 $36	22 $36	23 $44	24 $48
25 $36	26 $36	27 $36	28 $36	29 $36	30 $44	31 $50

noviembre 2026

Más barato

Más caro

Precio medio por noche de las ofertas, con impuestos y tarifas.

Precios en USD para 2 huéspedes, actualizados a diario.