Luxo com 3 Quartos / Terraço com Vista Antiga da Cidade

This place needs better quality control and better cleaning staff as the apartment was NOT in acceptable condition. This was very frustrating, especially since the host would not let us check-in an hour early without paying extra, which we did. When we got there, we saw that while the unit wasn't very dirty, it certainly was not very clean. I sent photos to the manager but he had no comment. **There were many things missing or broken: Broken showerhead, (for 2 full days!) broken hair dryer, broken chair, no television cable box or remote,(couldn't watch tv for 2 nights!) no bath towels, no bowls in kitchen, no frying pan, no paper towels....Eventually, after messaging manager and waiting and dealing with language barriers, we got most of the things we needed but this was unacceptable to me. Also, kitchen was nice but not good for cooking as there were not enough dishes, pots, pans and accessories provided to make a family meal. This was a 3 bedroom/3 bathroom apartment and should be equipped to accommodate cooking for our family of 5 but it was not. On a positive note, the location was good, the lighting was good and the beds were comfortable.I expected better and this place was disappointing for what we paid.