Sleep Inn Mexicali

Excelente trato

Excelente hotel limpieza , atención de todos. Ubicación perfecta volvería a reservar sin duda

Good good good

Lugar seguro práctico, lo único que el piso del cuarto cuando no lo entregaron estaba con polvo

I paid for a standard room with a king bed. Mind you I called ahead of time to confirm it was accurate and they confirmed. On the day of check in they gave me a room with a full bed. I spoke to the front office and they informed me their hotel does not even hold any king beds so it is false advertisement. I have been trying to get either a partial or full refund from Hotels.com. They say they try getting in contact with someone at the hotel to discuss the issue and process a refund but they are unable to. However when I call I get a hold of someone right away. I have asked to speak to a manager and they call me later at night so I missed their call and now I cannot get a hold of anyone. Not staying in this hotel ever again. False advertisement