Hotel Reich an der Rems

Nicecstay

Very nice service

Ok

tv works not - battery !

Arrived on a Sunday to find keys in envelopes had been left on the reception desk and my room was in the building next door. The front door to the building would not unlock. I was later advised it was not functioning been due to the sun. After multiple tries, also with someone elses card, I resigned myself to a night on the floor in reception. Then i found someone staying at the hotel who eventually found a way in through a door in the car park at the back of the building. Fortunately there is a garage nearby so i was able to buy a drink and snacks. Monday night the restaurant was also closed for a "rest day". Back to the petrol station. Tuesday morning i asked reception to book a taxi for me and gave them the address written on a piece of paper. The taxi driver arrived on time but took me to the wrong site. He was adamant that was the address he had been given and showed it to me on his phone. Overall, nice room, clean but the facilities were woeful with no food served on either night of my stay, a broken door and the wrong address given to the taxi driver. I shall not be returning to this hotel. Extremely disappointing for the price.