The Cumberland, London
283 USD
/natt
Gj.snitt. for oktober
Priser for The Cumberland, London
Velg datoer for å se priser og tilgjengelighet
283 USD
/natt
Gj.snitt. for oktober
Månedlige gjennomsnittspriser
På The Cumberland, London er prisen per natt i gjennomsnitt 189 USD i den billigste måneden (februar) og 382 USD i den dyreste måneden (november), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 206 USD |
| februar | 189 USD |
| mars | 214 USD |
| april | 228 USD |
| mai | 256 USD |
| juni | 304 USD |
| juli | 340 USD |
| august | 263 USD |
| september | 325 USD |
| oktober | 283 USD |
| november | 382 USD |
| desember | 367 USD |
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okt · 283 USD
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Dyreste: november (ca. 382 USD)
Billigste: februar (ca. 189 USD)
Om denne eiendommen
Dra nytte av stedets fasiliteter, som wi-fi (inkludert), concierge-tjenester og bryllupstjenester.
Fasiliteter
Dra nytte av stedets fasiliteter, som wi-fi (inkludert), concierge-tjenester og bryllupstjenester.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet hurtigutsjekking, renseri-/vaskeritjenester og en døgnåpen resepsjon. Planlegger du en event i London? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 400 kvadratmeter, blant annet konferanserom og 17 møterom.
Servering
Ta deg noe å spise på Gordon Ramsay Hell's Kitc, en av dette hotellets mange spisesteder, som omfatter 2 restauranter og en kafé. Rund av dagen med noe å drikke i baren/loungen. Frokostbuffé serveres fra kl. 06.30 til kl. 10.30 på hverdagene og fra kl. 07.30 til kl. 11.30 i helgene, mot et tillegg.
Rom
Føl deg som hjemme i et av de 900 aircondition-avkjølte gjesterommene som også har LCD-TV. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med digital-TV. Rommene har privat bad med toalettartikler (inkludert) og hårføner. Rommet har telefon, samt safe med plass til bærbar PC og skrivebord.
Beliggenhet
Velger du The Cumberland, London bor du sentralt i London, like ved Frameless Immersive Art Experience og mindre enn 5 minutter unna Hyde Park til fots. Dette hotellet i luksuriøs stil ligger 1,5 mi (2,3 km) unna Piccadilly Circus og 1,6 mi (2,6 km) unna Buckingham Palace.
Hva finnes i nærheten
Oxford Street(0.1 miles)
Marble Arch(0.1 miles)
Park Lane(0.1 miles)
Frameless Immersive Art Experience(0.1 miles)
Hyde Park(0.2 miles)
Selfridges(0.3 miles)
Baker Street(0.4 miles)
Bond Street(0.5 miles)
Marylebone High Street(0.7 miles)
Oxford Circus(0.8 miles)
Kensington Gardens(0.8 miles)
Regent Street(0.8 miles)
Hyde Park Corner(0.9 miles)
Piccadilly(0.9 miles)
Portland Place(0.9 miles)
London (LCY-London City)(11.8 miles)
Heathrow flyplass (LHR)(16.6 miles)
Gatwick flyplass (LGW)(41.7 miles)
London (LTN-Luton)(32.8 miles)
Restaurant
Rom for ikke-røykere
Romservice
Turistinformasjon
Renseri
Rengjøring
Beliggenhet
1 Great Cumberland Place, Bryanston and Dorset Square, London, England, Storbritannia
Oxford Street (0.1 miles)
Marble Arch (0.1 miles)
Park Lane (0.1 miles)
Frameless Immersive Art Experience (0.1 miles)
Hyde Park (0.2 miles)
Selfridges (0.3 miles)
Romalternativer
6
Dobbeltrom – classic, tilpasset bevegelseshemmede
1 Dobbeltseng
Sover 2
301 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
5
Executive Twin Room
2 Enkeltsenger
Sover 3
280 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
7
Star Suite (With Executive Club Lounge Access)
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
614 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
6
Dobbeltrom – deluxe, parkutsikt
1 Ekstra Stor Dobbeltseng
Sover 2
280 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
4
Tomannsrom – deluxe
2 Enkeltsenger
Sover 2
237 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
4
Dobbeltrom – deluxe
1 Dobbeltseng
Sover 2
237 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
4
Classic Double Room
1 Dobbeltseng
Sover 2
194 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
4
Classic Single Room
1 Enkeltseng
172 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
6
Executive King Room (With Executive Club Lounge Access)
1 Ekstra Stor Dobbeltseng
Sover 3
301 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
6
Familierom
2 Dobbeltsenger
Sover 4
301 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
5
Classic Twin Room
2 Enkeltsenger
Sover 2
205 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
4
Dobbeltrom – deluxe
1 Ekstra Stor Dobbeltseng
Sover 2
248 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
6
Studio Suite (With Executive Club Lounge Access)
1 Ekstra Stor Dobbeltseng
og 1 Sovesofa
Sover 3
409 ft²
KlimaanleggOppvarmingWi-Fi (gratis)
Gjesteomtaler av The Cumberland, London
8.4
Veldig bra
basert på 6 711 verifiserte omtaler
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På The Cumberland i London roser reisende gjentatte ganger den sentrale beliggenheten ved Marble Arch og den livlige atmosfæren. Mange fremhever vennlig personale og komfortable rom, mens flere anmeldelser påpeker vedvarende heisforsinkelser, travle fellesområder og varierende standard på rengjøringen.
Fasiliteter
Renhold
Rom
Service
Beliggenhet
Servering
Var dette til hjelp?
Hva gjestene synes
På The Cumberland i London roser reisende gjentatte ganger den sentrale beliggenheten ved Marble Arch og den livlige atmosfæren. Mange fremhever vennlig personale og komfortable rom, mens flere anmeldelser påpeker vedvarende heisforsinkelser, travle fellesområder og varierende standard på rengjøringen.
Flere gjester melder om ubehagelig lukt i deler av hotellet og sporadiske vedlikeholdsproblemer, i tillegg til varierende romstørrelser og støynivå. Tilbakemeldingen på mat og drikke er variert: noen liker frokosten og den livlige baren med musikk, mens andre nevner lange køer, middels mat eller treg service i baren. Forvent et pulserende og svært praktisk utgangspunkt med kompromisser knyttet til folkemengder og konsistens.
Fasiliteter
Renhold
Rom
Service
Beliggenhet
Servering
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Livlig bar med musikk og et godt treningssenter er positive sider, men mange anmeldelser melder om alvorlige heisforsinkelser og trengsel, spesielt i rushtiden.
Relaterte gjesteomtaler
8
Allen
19. apr. 2025
·
Overnattet 3 netter
Elevators were terrible. Long waits
Elevators were terrible. Long waits
8
Alex
24. mars 2024
·
Overnattet 1 natt
The hotel was very modern and clean. Located right next to Marble Arch which was ideal. Unfortunately the lifts did not work and led to hour long queues to get from the first floor to the basement for breakfast and again to the ground floor to check out. No available stairs were offered either with the only stairs being an alarmed fire exit door. Once we finally got to breakfast, they ran out of sausages which was not ideal. Otherwise it was a decent breakfast spread. The hotel also offered a very good gym with modern equipment and a full weight rack.
The hotel was very modern and clean. Located right next to Marble Arch which was ideal. Unfortunately the lifts did not work and led to hour long queues to get from the first floor to the basement for breakfast and again to the ground floor to check out. No available stairs were offered either with the only stairs being an alarmed fire exit door. Once we finally got to breakfast, they ran out of sausages which was not ideal. Otherwise it was a decent breakfast spread. The hotel also offered a very good gym with modern equipment and a full weight rack.
6
Samantha
19. apr. 2025
·
Overnattet 2 netter
Lovely hotel but the lift situation is awful- regularly waited 10 mins for a lift, then waited 20 mins on the day of checkout for a lift as we had cases - 9 lifts came and went and were absolutely rammed. Ended up having to haul several heavy cases down the fire exit stairs as we had a train to catch. Wouldn’t stay again because of this which is a shame as hotel and location are excellent.
Lovely hotel but the lift situation is awful- regularly waited 10 mins for a lift, then waited 20 mins on the day of checkout for a lift as we had cases - 9 lifts came and went and were absolutely rammed. Ended up having to haul several heavy cases down the fire exit stairs as we had a train to catch. Wouldn’t stay again because of this which is a shame as hotel and location are excellent.
10
Denise
5. apr. 2024
·
Overnattet 1 natt
there had been a few changes since if became the cumberland hotel instead of the hard rock hotel. The addition of a costa coffee bar was good. I would recommend a high floor as if on a low floor it was hard to get the lift and unfortunately there are no stairs to use instead (there are fire escape stairs though). Enjoyed the groups/singers there every early evening
there had been a few changes since if became the cumberland hotel instead of the hard rock hotel. The addition of a costa coffee bar was good. I would recommend a high floor as if on a low floor it was hard to get the lift and unfortunately there are no stairs to use instead (there are fire escape stairs though). Enjoyed the groups/singers there every early evening
6
Tariq
4. feb. 2025
·
Overnattet 3 netter
There is a real problem with Elevators. Waiting 20 minutes to go from Lobby to 3rd floor.
There is a real problem with Elevators. Waiting 20 minutes to go from Lobby to 3rd floor.
6
Ola
29. mai 2025
·
Overnattet 4 netter
Good location, but not as good as it used to be. In the gym; 2 out of 3 treadmills were out of work. The fire-door just outside our room was noisy and kept us awake. One day our room was not made, and another day towels were missing. Breakfast was ok but we were missing other bread than toast
Good location, but not as good as it used to be. In the gym; 2 out of 3 treadmills were out of work. The fire-door just outside our room was noisy and kept us awake. One day our room was not made, and another day towels were missing. Breakfast was ok but we were missing other bread than toast
6
Terry
9. mai 2025
·
Overnattet 3 netter
The Cumberland is a massive hotel. One where there is always a lot of people coming and going and sitting in the lobby. In the lobby there was a lot of kitschy things that made up the decor, including a "Back to the Future" Delorean. On our first morning, we had paid for breakfast, but chose not to eat there, because of the long wait to enter the dining area. The elevator situation there was unacceptable. There were only 6 elevators and you had to choose your floor by swiping your card at the ground level. You could not choose your floor in the elevator cab. Elevators were over-packed during breakfast and it took too long to get on an elevator that took you to your floor.
The Cumberland is a massive hotel. One where there is always a lot of people coming and going and sitting in the lobby. In the lobby there was a lot of kitschy things that made up the decor, including a "Back to the Future" Delorean. On our first morning, we had paid for breakfast, but chose not to eat there, because of the long wait to enter the dining area. The elevator situation there was unacceptable. There were only 6 elevators and you had to choose your floor by swiping your card at the ground level. You could not choose your floor in the elevator cab. Elevators were over-packed during breakfast and it took too long to get on an elevator that took you to your floor.
10
Svetlana
27. apr. 2025
·
Overnattet 3 netter
Everything was great, except elevator service. Overcrowding and frustration among guests as only 2 of 6 were working for a large hotel.
Everything was great, except elevator service. Overcrowding and frustration among guests as only 2 of 6 were working for a large hotel.
6
Alexander
1. mai 2025
·
Overnattet 6 netter
The elevators were a mess. At certain times of the day, it was impossible to get down. Also there are no stairs that exit inside not to mention that people are discouraged from even using them.
The elevators were a mess. At certain times of the day, it was impossible to get down. Also there are no stairs that exit inside not to mention that people are discouraged from even using them.
8
STEPHEN
19. apr. 2025
·
Overnattet 3 netter
It was a very nice hotel but their elevator system really needs work.
It was a very nice hotel but their elevator system really needs work.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Rene rom blir nevnt, men tilbakemeldingene er ujevne: gjentatte rapporter om kloakk- eller mugglukt i fellesarealer og korridorer, samt sporadisk skitt eller manglende rengjøring på badene.
Relaterte gjesteomtaler
8
Jill
21. juni 2025
·
Overnattet 2 netter
The hotel is lovely and in a great location. Clean room, quiet. My only complaint is mommy has a very nasty smell. We heard others complain and the staff said it was from waxing the floors but it smelled the two days we were there. Very gross smell. Otherwise lovely hotel!
The hotel is lovely and in a great location. Clean room, quiet. My only complaint is mommy has a very nasty smell. We heard others complain and the staff said it was from waxing the floors but it smelled the two days we were there. Very gross smell. Otherwise lovely hotel!
8
Hannah
22. sep. 2025
·
Overnattet 2 netter
Really good location and friendly staff. Hotel amenities are excellent especially with a fridge in the room. Could improve the level of cleanliness in the bathroom. Finger prints/ hand marks on glass door not from my visit and glass door shower screen not clean. Could be improved with new grouting/sealent as mouldy and looks tired.
Really good location and friendly staff. Hotel amenities are excellent especially with a fridge in the room. Could improve the level of cleanliness in the bathroom. Finger prints/ hand marks on glass door not from my visit and glass door shower screen not clean. Could be improved with new grouting/sealent as mouldy and looks tired.
6
Allyson
7. nov. 2025
·
Overnattet 4 netter
Great location with nice bar and bar staff. However, very Very disappointing housekeeping service, kept only giving us 1 set of towels depsite being in a double room and water in the soap dispenser. Also found a bug in our room.
Great location with nice bar and bar staff. However, very Very disappointing housekeeping service, kept only giving us 1 set of towels depsite being in a double room and water in the soap dispenser. Also found a bug in our room.
8
Adriana
9. sep. 2025
·
Overnattet 2 netter
The lobby smells really bad and was not so clean, the service excellent
The lobby smells really bad and was not so clean, the service excellent
2
Antoine
3. apr. 2025
·
Overnattet 4 netter
Zero for Hygiene... Bad smell in the lobby and the rooms No efficient housekeeping
Zero for Hygiene... Bad smell in the lobby and the rooms No efficient housekeeping
8
Jason
30. juni 2025
·
Overnattet 4 netter
Overall, a great experience. For several days there was a bad odor in the lobby, which smelled like a sewage issue or something. It was not noticeable in our 2nd floor room, but it made it impossible to enjoy the lobby area and live music. The hotel didn’t want to acknowledge the problem when I asked them about it.
Overall, a great experience. For several days there was a bad odor in the lobby, which smelled like a sewage issue or something. It was not noticeable in our 2nd floor room, but it made it impossible to enjoy the lobby area and live music. The hotel didn’t want to acknowledge the problem when I asked them about it.
6
Jonathan
24. mars 2024
·
Overnattet 3 netter
Great location, staff were very good all round. Spoilt by sewage smell in the corridors.
Great location, staff were very good all round. Spoilt by sewage smell in the corridors.
6
Alfonso
21. juni 2025
·
Overnattet 2 netter
The room was spacious and is good condition. However the bathroom had a terrible urine odor. It was present throughout the whole stay no matter how many times we cleaned the bathroom. We are not sure if it was seeped into the rugs or coming out of the pipes. Location was great - right at the end of Oxford street and it even has its own subway stop. We walked everywhere and my kids loved the area. We had a suite and lounge access was quite nice.
The room was spacious and is good condition. However the bathroom had a terrible urine odor. It was present throughout the whole stay no matter how many times we cleaned the bathroom. We are not sure if it was seeped into the rugs or coming out of the pipes. Location was great - right at the end of Oxford street and it even has its own subway stop. We walked everywhere and my kids loved the area. We had a suite and lounge access was quite nice.
8
Paula
28. aug. 2025
·
Overnattet 1 natt
The check in was super easy, the room was spacious and confortable but the bathroom wasn’t very clean ( hair on the shower floor) and the soap was with some camphor so really not appropriate for shower.
The check in was super easy, the room was spacious and confortable but the bathroom wasn’t very clean ( hair on the shower floor) and the soap was with some camphor so really not appropriate for shower.
4
Makenna
5. apr. 2025
·
Overnattet 5 netter
The staff was great and the rooms are fine, and I felt safe. The issue was that the lobby smelled like sewage and my room specifically smelled like urine. Also, extremely long waits for the elevator especially in the morning
The staff was great and the rooms are fine, and I felt safe. The issue was that the lobby smelled like sewage and my room specifically smelled like urine. Also, extremely long waits for the elevator especially in the morning
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Generelt komfortable med gode senger, men størrelsen varierer mye, og noen gjester nevner støy, særegne kontroller eller upålitelig Wi-Fi.
Relaterte gjesteomtaler
10
Mendy
16. juli 2025
·
Overnattet 6 netter
Loved the location.Also the decor with music memorabilia. Need upgrade on mattresses. Wonderful breakfast !
Loved the location.Also the decor with music memorabilia. Need upgrade on mattresses. Wonderful breakfast !
6
Andy
23. juli 2025
·
Overnattet 1 natt
Nice hotel, but let down by signposting for lifts on 2nd floor, WiFi wouldn’t work, no 5G in the room, light switches in the room were wired really strangely and seemed very random.
Nice hotel, but let down by signposting for lifts on 2nd floor, WiFi wouldn’t work, no 5G in the room, light switches in the room were wired really strangely and seemed very random.
8
Roger Jay
1. okt. 2025
·
Overnattet 3 netter
Checking in room was not ready, but checked in so I could just get keys when ready. There was no offer of upgrade, or any perk as Hotels. com gets me. My room was huge last time. This time it was a closet. I booked 2 rooms under my name. The other room my associate got was better sized, but still small. When I came back to get the key, after already paying I was told I didn’t have a reservation. I had to wait for person that checked me in to straighten it out.
Checking in room was not ready, but checked in so I could just get keys when ready. There was no offer of upgrade, or any perk as Hotels. com gets me. My room was huge last time. This time it was a closet. I booked 2 rooms under my name. The other room my associate got was better sized, but still small. When I came back to get the key, after already paying I was told I didn’t have a reservation. I had to wait for person that checked me in to straighten it out.
8
Basel
26. mai 2025
·
Overnattet 4 netter
Good hotel. It was clean, the staff were super friendly, the location excellent, and it offered good value. The only real issue was the very thin walls, especially the connecting room door – we could hear everything and we requested to change our room because of this issue.
Good hotel. It was clean, the staff were super friendly, the location excellent, and it offered good value. The only real issue was the very thin walls, especially the connecting room door – we could hear everything and we requested to change our room because of this issue.
8
Tariq
22. nov. 2024
·
Overnattet 5 netter
Very good location, rooms are small.
Very good location, rooms are small.
4
Stephen
3. mai 2025
·
Overnattet 3 netter
Left a day early but ended up paying full stay but felt claustrophobic in the room. View was just an industrial air conditioner unit. Lines for the elevators at times took 15 minutes. Asked about stairs and was told they’re not accessible. Good location though.
Left a day early but ended up paying full stay but felt claustrophobic in the room. View was just an industrial air conditioner unit. Lines for the elevators at times took 15 minutes. Asked about stairs and was told they’re not accessible. Good location though.
6
David
26. okt. 2025
·
Overnattet 2 netter
Room was clean, great bed and pillows, room furnishings functional. Great TV. Decent but not very exciting
Room was clean, great bed and pillows, room furnishings functional. Great TV. Decent but not very exciting
10
Pardeep
30. okt. 2025
·
Overnattet 2 netter
all was good.. very small room but was ok for our needs.. thanks
all was good.. very small room but was ok for our needs.. thanks
10
Melissa
19. sep. 2025
·
Overnattet 2 netter
Great hotel - friendly check-in (I was lucky and my room was ready very early). Comfortable beds and quiet rooms. All the amenities you need. Love the program where you can skip a housekeeping day for cafe credit. I would definitely stay here again.
Great hotel - friendly check-in (I was lucky and my room was ready very early). Comfortable beds and quiet rooms. All the amenities you need. Love the program where you can skip a housekeeping day for cafe credit. I would definitely stay here again.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Service
Mange roser vennlig og hjelpsomt personale, men andre beskriver treg eller uorganisert service i resepsjonen og baren, sen romklarering og ujevn håndtering av problemer.
Relaterte gjesteomtaler
6
Rebecca
6. juli 2025
·
Overnattet 1 natt
Room clean and comfortable and hotel ideal location for BTS in Hyde Park. Check in was tedious, tried three times from 2pm to check in and no rooms available. Managed to get to room at 3.20 after a ten minute wait at check-in where two members of staff took time trying to locate a room. They didn’t explain what was happening just whispered between themselves until they could issue a room. It felt quite rude and unprofessional, a lady at the next check in desk experienced the same problem. Aside from that the hotel is very clean and modern. Room was comfortable.
Room clean and comfortable and hotel ideal location for BTS in Hyde Park. Check in was tedious, tried three times from 2pm to check in and no rooms available. Managed to get to room at 3.20 after a ten minute wait at check-in where two members of staff took time trying to locate a room. They didn’t explain what was happening just whispered between themselves until they could issue a room. It felt quite rude and unprofessional, a lady at the next check in desk experienced the same problem. Aside from that the hotel is very clean and modern. Room was comfortable.
10
Daniel
3. nov. 2024
·
Overnattet 1 natt
Check in staff were very attentive and helpful during the check in process. All staff around hotel were friendly and approachable, especially the door men! Hotel is very clean and well presented. Room was lovely, with a nice personal greeting left for us along with some nice freebies which made our stay extra special. Loved our stay and can't wait to come back!
Check in staff were very attentive and helpful during the check in process. All staff around hotel were friendly and approachable, especially the door men! Hotel is very clean and well presented. Room was lovely, with a nice personal greeting left for us along with some nice freebies which made our stay extra special. Loved our stay and can't wait to come back!
6
Mary
13. apr. 2024
·
Overnattet 2 netter
We have stayed before and had a good time, but this time I was woken up on the first night at 1.15 am by an alarm. It took a few minutes to decide it was a fire alarm and I needed to get out. I had a separate room from my friends, so just had to get to the stairs and get out of the building on my own. There were no staff to be seen to explain what was going on, no one on reception. It was a bit scary as when you are woken up suddenly and have to get out, you are very disoriented. Obviously there were loads of people doing the same thing but no one knew what was going on so we waited on the street outside. We were eventually told by 2 security guards that it was safe to go back in. The next morning, I asked at reception what had happened and why had the alarm gone off, and I immediately got shut down. I was told that the Fire Service had decided it was safe to return to the building, and no other information given. I think a notice should have been put up in reception with an apology and an explanation.
We have stayed before and had a good time, but this time I was woken up on the first night at 1.15 am by an alarm. It took a few minutes to decide it was a fire alarm and I needed to get out. I had a separate room from my friends, so just had to get to the stairs and get out of the building on my own. There were no staff to be seen to explain what was going on, no one on reception. It was a bit scary as when you are woken up suddenly and have to get out, you are very disoriented. Obviously there were loads of people doing the same thing but no one knew what was going on so we waited on the street outside. We were eventually told by 2 security guards that it was safe to go back in. The next morning, I asked at reception what had happened and why had the alarm gone off, and I immediately got shut down. I was told that the Fire Service had decided it was safe to return to the building, and no other information given. I think a notice should have been put up in reception with an apology and an explanation.
8
Kerry
31. mars 2024
·
Overnattet 1 natt
Check in was not a good experience- the receptionist was extremely rude and impatient. I couldn’t locate my passport as it was in another bag that my daughter had, she was impatient and kept refusing me check in, even though I explained I was trying to locate the document. Once I located my passport ( seconds later) she then questioned the age of my daughter and her 2 young friends as being “children”. They have all just turned 15, which I had declared on the booking form. I was really upset being questioned, she made me feel like I wasn’t being truthful. I wish I had asked her name, but I was so flustered I just wanted to get away from her. The start of a much anticipated birthday trip was upsetting and soured. It really put me on edge staying in the hotel. The three girls were worried and upset too.
Check in was not a good experience- the receptionist was extremely rude and impatient. I couldn’t locate my passport as it was in another bag that my daughter had, she was impatient and kept refusing me check in, even though I explained I was trying to locate the document. Once I located my passport ( seconds later) she then questioned the age of my daughter and her 2 young friends as being “children”. They have all just turned 15, which I had declared on the booking form. I was really upset being questioned, she made me feel like I wasn’t being truthful. I wish I had asked her name, but I was so flustered I just wanted to get away from her. The start of a much anticipated birthday trip was upsetting and soured. It really put me on edge staying in the hotel. The three girls were worried and upset too.
10
Judy
31. juli 2025
·
Overnattet 4 netter
The outstanding part of the stay was the helpfulness of the executive check-in, Dorian's welcome and continued help during our stay, and the help of the concierge desk. We also enjoyed the great breakfast selection - especially the omlet makers.
The outstanding part of the stay was the helpfulness of the executive check-in, Dorian's welcome and continued help during our stay, and the help of the concierge desk. We also enjoyed the great breakfast selection - especially the omlet makers.
10
Michael
26. okt. 2025
·
Overnattet 2 netter
Really good, comfortable and clean hotel,stayed here several times and never had a problem. Great location for Theatre and tourist attractions. Staff always polite and friendly. I will be back
Really good, comfortable and clean hotel,stayed here several times and never had a problem. Great location for Theatre and tourist attractions. Staff always polite and friendly. I will be back
2
Matthew
5. okt. 2025
·
Overnattet 1 natt
Mould in bathroom Staff unfriendly Refused to provide receipt for room service
Mould in bathroom Staff unfriendly Refused to provide receipt for room service
6
Courtney
1. juli 2024
·
Overnattet 1 natt
the stay was overall amazing! but check in was very late, we came from far for an event for 5 o’clock, to which we arrived at the hotel at 2:30 hoping for early check in, we was told the room wasn’t ready, which is fair enough because check in is 3. so after waiting over an hour and a half and multiple visits to the front desk, we finally got checked in at 4:30 which wasn’t great as we needed to be ready and gone for 5. as i have said everything else was perfect and enjoyable.
the stay was overall amazing! but check in was very late, we came from far for an event for 5 o’clock, to which we arrived at the hotel at 2:30 hoping for early check in, we was told the room wasn’t ready, which is fair enough because check in is 3. so after waiting over an hour and a half and multiple visits to the front desk, we finally got checked in at 4:30 which wasn’t great as we needed to be ready and gone for 5. as i have said everything else was perfect and enjoyable.
8
TOM
25. aug. 2024
·
Overnattet 1 natt
The lobby has a "unusual and slightly offensive" smell. Everyone on our tour commented on this. One night we sat at the bar and despite the fact there were 5 bartenders standing around, not one acknowledged us for over 10 minutes so we got up and left for a local pub.
The lobby has a "unusual and slightly offensive" smell. Everyone on our tour commented on this. One night we sat at the bar and despite the fact there were 5 bartenders standing around, not one acknowledged us for over 10 minutes so we got up and left for a local pub.
10
Grace
4. nov. 2024
·
Overnattet 2 netter
We stayed at the Cumberland Hotel for a celebratory weekend away following our wedding and the hotel exceeded our expectations from start to finish. Our check in experience by Ali Mansour was one of the best we have had to date, he was extremely welcoming, professional and accommodating to our needs and gave a great first impression of the hotel. From then on the service from staff in both the main restaurant and breakfast room did not disappoint. Everyone was very friendly, helpful and welcoming. The rooms were immaculate and the live music entertainment in the evening topped it off! The location is central so ideal for those looking to explore london. I would definitely recommend this hotel and we will certainly be back again. Thank you very much Cumberland hotel ⭐️⭐️⭐️⭐️⭐️
We stayed at the Cumberland Hotel for a celebratory weekend away following our wedding and the hotel exceeded our expectations from start to finish. Our check in experience by Ali Mansour was one of the best we have had to date, he was extremely welcoming, professional and accommodating to our needs and gave a great first impression of the hotel. From then on the service from staff in both the main restaurant and breakfast room did not disappoint. Everyone was very friendly, helpful and welcoming. The rooms were immaculate and the live music entertainment in the evening topped it off! The location is central so ideal for those looking to explore london. I would definitely recommend this hotel and we will certainly be back again. Thank you very much Cumberland hotel ⭐️⭐️⭐️⭐️⭐️
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Konsekvent rost sentral beliggenhet ved Marble Arch og Hyde Park med umiddelbar tilgang til t-banen og buss, praktisk for shopping og sightseeing.
Relaterte gjesteomtaler
10
Maria
28. sep. 2025
·
Overnattet 2 netter
Ideal location and very nice hotel have been a few times and always make a point booking here when in London
Ideal location and very nice hotel have been a few times and always make a point booking here when in London
8
Ryan
14. juli 2025
·
Overnattet 5 netter
Hotel was modern with a very central location. Super close to Hype Park, Marble Arch, shopping, and nice local restaurants in Marleybone. Lots of the amenities in the for of music, nice bar, coffee bar, convenience/snack store. Lobby must have been remodeled recently as were the rooms. My rooms nice, decent size, and, overlooked the Marble Arch. I was there my wife but the hotel would also work for families. Lastly, the subway stop was right in front of the hotel. Would recommend.
Hotel was modern with a very central location. Super close to Hype Park, Marble Arch, shopping, and nice local restaurants in Marleybone. Lots of the amenities in the for of music, nice bar, coffee bar, convenience/snack store. Lobby must have been remodeled recently as were the rooms. My rooms nice, decent size, and, overlooked the Marble Arch. I was there my wife but the hotel would also work for families. Lastly, the subway stop was right in front of the hotel. Would recommend.
8
Kathy
13. juli 2024
·
Overnattet 4 netter
Property is in a fantastic location. We were able to walk/take public transportation easily from the hotel. We loved the hotel! Our room was larger than expected with a great view. There is a LOT of energy in the lobby/bar/restaurant and it is bustling! Very fun place.
Property is in a fantastic location. We were able to walk/take public transportation easily from the hotel. We loved the hotel! Our room was larger than expected with a great view. There is a LOT of energy in the lobby/bar/restaurant and it is bustling! Very fun place.
8
MIGUEL
20. aug. 2025
·
Overnattet 2 netter
We decided to stay here because it was centrally located for what we were going to do. A very close metro station.
We decided to stay here because it was centrally located for what we were going to do. A very close metro station.
10
Robert
26. juni 2024
·
Overnattet 6 netter
Location is excellent. Right by Hyde Park for green space.
Location is excellent. Right by Hyde Park for green space.
10
Hiren
15. jan. 2025
·
Overnattet 1 natt
Great location near Oxford st
Great location near Oxford st
8
Karina
20. apr. 2025
·
Overnattet 3 netter
The hotel is very centrally located, with the Underground station right next door and numerous bus lines nearby. The lobby looks quite fancy and modern, but once you get up to the rooms, the hotel starts to show signs of wear and tear. The biggest issue, however, is the elevator system — which is honestly a complete mess. You're required to tap your room card on a touchscreen, which then assigns you one of six elevators. While this may sound efficient in theory, in practice it’s incredibly frustrating. Wait times are long, the elevators are overcrowded, and during peak times — especially in the morning — you can end up waiting 15–20 minutes just to get on. Even then, the elevator is often packed and stops on nearly every floor, regardless of whether there's space or not. It’s a system that clearly doesn't work well, particularly during busy hours. Many guests seemed visibly annoyed, and it wouldn’t be surprising if some of the elevators weren’t even operational. Overall, great location, but serious issues with the infrastructure — especially the lifts — really detract from the experience.
The hotel is very centrally located, with the Underground station right next door and numerous bus lines nearby. The lobby looks quite fancy and modern, but once you get up to the rooms, the hotel starts to show signs of wear and tear. The biggest issue, however, is the elevator system — which is honestly a complete mess. You're required to tap your room card on a touchscreen, which then assigns you one of six elevators. While this may sound efficient in theory, in practice it’s incredibly frustrating. Wait times are long, the elevators are overcrowded, and during peak times — especially in the morning — you can end up waiting 15–20 minutes just to get on. Even then, the elevator is often packed and stops on nearly every floor, regardless of whether there's space or not. It’s a system that clearly doesn't work well, particularly during busy hours. Many guests seemed visibly annoyed, and it wouldn’t be surprising if some of the elevators weren’t even operational. Overall, great location, but serious issues with the infrastructure — especially the lifts — really detract from the experience.
10
Rohan
13. okt. 2025
·
Overnattet 1 natt
Very convenient location. A well very run option without compromising on guest experience.
Very convenient location. A well very run option without compromising on guest experience.
10
Carol J.
27. mars 2025
·
Overnattet 5 netter
Great location to walk and near majority of all activities & monuments
Great location to walk and near majority of all activities & monuments
10
Janine
25. aug. 2025
·
Overnattet 3 netter
Great location and property. Walkable with many shopping and dining options nearby. Close to Hyde Park and Marble Arch, and tube stations
Great location and property. Walkable with many shopping and dining options nearby. Close to Hyde Park and Marble Arch, and tube stations
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Frokost og bespisning på stedet er variert: noen satte pris på kvalitet og utvalg, mens andre opplevde køer, middels eller overprisede alternativer og treg service i baren eller på rommet.
Relaterte gjesteomtaler
8
Layla
17. mars 2025
·
Overnattet 1 natt
Great value for money and very comfortable beds, perfect location for what we needed. Huge hotel though and not for a romantic or couple night away. Breakfast was on mass, big queues to get in, did what was needed but not the best. Coffee terrible.
Great value for money and very comfortable beds, perfect location for what we needed. Huge hotel though and not for a romantic or couple night away. Breakfast was on mass, big queues to get in, did what was needed but not the best. Coffee terrible.
8
Rosie
15. juli 2025
·
Overnattet 2 netter
Too big and too many people. The restaurant mediocre.
Too big and too many people. The restaurant mediocre.
8
Susanne
8. juni 2025
·
Overnattet 3 netter
Breakfast room is far too noisy and the quality of food is quite poor. The coffee is terrible so happy that I could get a better coffee in the Backstage area. Getting drinks and snack backstage was very nice and needed. Room was good and comfortable and big for London rooms in general. Some things in the room can be a bit cleaner but I guess that is because cleaning staff don’t use and see the same things as the guest. Such as inside of the bathroom door while sitting on the toilet.
Breakfast room is far too noisy and the quality of food is quite poor. The coffee is terrible so happy that I could get a better coffee in the Backstage area. Getting drinks and snack backstage was very nice and needed. Room was good and comfortable and big for London rooms in general. Some things in the room can be a bit cleaner but I guess that is because cleaning staff don’t use and see the same things as the guest. Such as inside of the bathroom door while sitting on the toilet.
8
ROBERT
26. mai 2025
·
Overnattet 2 netter
The hotel and staff are amazing of that there is as no doubt. I only gave a 4 star as it was let down by breakfast. Overcrowded, overrated and over-priced. Inferior products issued at tepid temperature's. Get the Omlet, if you don’t mind the wait.
The hotel and staff are amazing of that there is as no doubt. I only gave a 4 star as it was let down by breakfast. Overcrowded, overrated and over-priced. Inferior products issued at tepid temperature's. Get the Omlet, if you don’t mind the wait.
8
Robert
2. apr. 2024
·
Overnattet 4 netter
Great location and right above the Marble Arch station. Family room was effectively the same as a double queen room in the states. Cool vibes as it was a previous Hard Rock Hotel. Hotel breakfast was crowded and not worth the cost if it's not included in your room package. Staff was kind. Shower ran very hot at times...this was consistent for all 4 nights we were there.
Great location and right above the Marble Arch station. Family room was effectively the same as a double queen room in the states. Cool vibes as it was a previous Hard Rock Hotel. Hotel breakfast was crowded and not worth the cost if it's not included in your room package. Staff was kind. Shower ran very hot at times...this was consistent for all 4 nights we were there.
8
Daniel
5. apr. 2024
·
Overnattet 3 netter
Overall the hotel is nice, room was comfortable and spacious. Whole hotel is clean with fairly attentive staff. Issues with the lift system, just not up to scratch and gets overly busy. The breakfast is carnage, food was fine but it’s really poorly organised.
Overall the hotel is nice, room was comfortable and spacious. Whole hotel is clean with fairly attentive staff. Issues with the lift system, just not up to scratch and gets overly busy. The breakfast is carnage, food was fine but it’s really poorly organised.
8
Deborah
7. aug. 2025
·
Overnattet 2 netter
Breakfast was very good.
Breakfast was very good.
2
Steve
6. juli 2024
·
Overnattet 1 natt
Booked a double room for my wife and I. ONE towel, ONE chair. Tiny, minute room. Tiny double bed. Appalling room service. Ordered Nachos with cheese and with extra cheese, got NO cheese. All food arrived after 1 hour COLD. Almost £50 for the worst room service we have ever experienced. That was for a chicken burger and some Nachos! The room was so small. Will never book this hotel again. Appalled.
Booked a double room for my wife and I. ONE towel, ONE chair. Tiny, minute room. Tiny double bed. Appalling room service. Ordered Nachos with cheese and with extra cheese, got NO cheese. All food arrived after 1 hour COLD. Almost £50 for the worst room service we have ever experienced. That was for a chicken burger and some Nachos! The room was so small. Will never book this hotel again. Appalled.
8
Annie
12. okt. 2025
·
Overnattet 1 natt
Check in was smooth and easy. Staff are friendly and professional. The room was clean and comfortable. I stayed for one night and decided to eat in the restaurant. The meal was disappointing, I ordered the steak and I struggled to cut it even with a steak knife so could only eat 1/3 of my meal. I think I may have been unlucky with my meal. Staff were polite, professional and friendly when dealing with my complaint. The staff have made the stay pleasant and relaxing. Overall I have had a good experience and would stay at the hotel again.
Check in was smooth and easy. Staff are friendly and professional. The room was clean and comfortable. I stayed for one night and decided to eat in the restaurant. The meal was disappointing, I ordered the steak and I struggled to cut it even with a steak knife so could only eat 1/3 of my meal. I think I may have been unlucky with my meal. Staff were polite, professional and friendly when dealing with my complaint. The staff have made the stay pleasant and relaxing. Overall I have had a good experience and would stay at the hotel again.
6
Martin
28. sep. 2025
·
Overnattet 1 natt
Standards are dropping at this hotel. Since i changed from the Hard Rock, the staff just done seem bothered. As for hotels.com perks, there weren't any! Swerve the hotels overpriced breakfast, too many people queuing for a below average offer.
Standards are dropping at this hotel. Since i changed from the Hard Rock, the staff just done seem bothered. As for hotels.com perks, there weren't any! Swerve the hotels overpriced breakfast, too many people queuing for a below average offer.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
8
Åge Sten
for 6 døgn siden
·
Overnattet 3 netter
Dette er helt perfekt og jeg fortsetter gjerne å besøke hotellet når jeg drar med kolleger eller venner/familie. Når jeg drar alene vil jeg ikke bo så turist-nært. Da er Thames og/el Canary Warf området favoritter. Derfor 4 stjerner og ikke 5.
Dette er helt perfekt og jeg fortsetter gjerne å besøke hotellet når jeg drar med kolleger eller venner/familie. Når jeg drar alene vil jeg ikke bo så turist-nært. Da er Thames og/el Canary Warf området favoritter. Derfor 4 stjerner og ikke 5.
10
Donna
forrige uke
·
Overnattet 8 netter
Everything was great except the soap dispensers in the shower😜
Everything was great except the soap dispensers in the shower😜
10
Isabella matturro
forrige uke
·
Overnattet 8 netter
Hotel muito organizado. Muito bem localizado.
Hotel muito organizado. Muito bem localizado.
10
Rickard
forrige uke
·
Overnattet 2 netter
Great hotel with nice and welcoming staff. Superb location. Good breakfast, but noicy seating area. The only thing I would want to change is that the hotel installs sound absorbants for the breakfast area. I can recommend a stay here!
Great hotel with nice and welcoming staff. Superb location. Good breakfast, but noicy seating area. The only thing I would want to change is that the hotel installs sound absorbants for the breakfast area. I can recommend a stay here!
8
Christopher
forrige uke
·
Overnattet 6 netter
Loved it! However, as someone with chemical/fragrance sensitivities, they pumped fragrance through the whole hotel and it was extremely bothersome for me. Thankfully there was a window, but I wouldn’t stay again solely because of that. Otherwise, it was great!
Loved it! However, as someone with chemical/fragrance sensitivities, they pumped fragrance through the whole hotel and it was extremely bothersome for me. Thankfully there was a window, but I wouldn’t stay again solely because of that. Otherwise, it was great!
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
november 2026
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|---|---|---|---|---|---|---|
Rimeligere
Dyrere
Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-10-19: 571.8482466103516USD
- 2026-10-20: 478.7252543745117USD
- 2026-10-21: 442.9981835791015USD
- 2026-10-22: 367.521522043457USD
- 2026-10-23: 325.4400227675781USD
- 2026-10-24: 444.0866749123535USD
- 2026-10-25: 253.83054399999997USD
- 2026-10-26: 303.3339521254883USD
- 2026-10-27: 271.38239391296383USD
- 2026-10-28: 377.24161220410156USD
- 2026-10-29: 459.55485757446286USD
- 2026-10-30: 277.2128507647705USD
- 2026-10-31: 275.1254131940918USD
- 2026-11-01: 224.13413403906247USD
- 2026-11-02: 351.18044179077145USD
- 2026-11-03: 505.0180252519531USD
- 2026-11-04: 534.5733567001953USD
- 2026-11-05: 401.01999106640625USD
- 2026-11-06: 428.48790208178707USD
- 2026-11-07: 328.5064238806152USD
- 2026-11-08: 253.87664472875974USD
- 2026-11-09: 314.22541210424805USD
- 2026-11-10: 468.0485997988281USD
- 2026-11-11: 435.08133456347656USD
- 2026-11-12: 274.67912729162595USD
- 2026-11-13: 297.5402387541504USD
- 2026-11-14: 419.7062445253906USD
- 2026-11-15: 290.0542344675293USD
- 2026-11-16: 406.7352817854004USD
- 2026-11-17: 497.704735888916USD
- 2026-11-18: 497.704735888916USD
- 2026-11-19: 422.97415209521483USD
- 2026-11-20: 419.7062445253906USD
- 2026-11-21: 471.3309716865234USD
- 2026-11-22: 370.26974243896484USD
- 2026-11-23: 827.8816171054686USD
- 2026-11-24: 497.704735888916USD
- 2026-11-25: 480.32856574194335USD
- 2026-11-26: 449.36238061547846USD
- 2026-11-27: 449.36238061547846USD
- 2026-11-28: 1207.3798USD
- 2026-11-29: 305.3141926484375USD
- 2026-11-30: 449.36238061547846USD
- 2026-12-01: 508.37230742138667USD
- 2026-12-02: 497.704735888916USD
- 2026-12-03: 537.2654678815918USD
- 2026-12-04: 424.09705616577145USD
- 2026-12-05: 430.77689752270504USD
- 2026-12-06: 297.63316USD
- 2026-12-07: 395.53506688867185USD
- 2026-12-08: 475.08991199999997USD
- 2026-12-09: 446.29597950244136USD
- 2026-12-10: 404.5038694108886USD
- 2026-12-11: 331.83194879248043USD
- 2026-12-12: 424.09705616577145USD
- 2026-12-13: 344.990056498291USD
- 2026-12-14: 372.883808USD
- 2026-12-15: 326.834904USD
- 2026-12-16: 340.59921058227536USD
- 2026-12-17: 539.5688590891112USD
- 2026-12-18: 340.59921058227536USD
- 2026-12-19: 359.2998598078613USD
Du må kontakte overnattingsstedet på forhånd via kontaktopplysningene i bestillingsbekreftelsen hvis du planlegger å ankomme etter kl. 14.00. En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt et kredittkort kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kredittkort og debetkort; ingen kontantbetalinger
- Kontantløse transaksjoner er mulig
- Overnattingsstedet har følgende sikkerhetstiltak: karbonmonoksidalarm, brannslukningsapparat, røykvarsler, sikkerhetssystem, førstehjelpsskrin og vindusgitter
- Kun registrerte gjester kan oppholde seg på gjesterommene.
- Man trenger ikke bil for å komme seg til og fra dette overnattingsstedet.
- Det er mulig å betale uten kontanter.
- Kontaktfri innsjekking og kontaktfri utsjekking er tilgjengelig.
Begrenset parkeringshøyde.
- Pris for frokostbuffé: ca. GBP 26 per person
- Parkering mot betaling i nærheten: GBP 60 per dag (400 meter unna, åpen døgnet rundt)
- Kjæledyravgift: GBP 100 per kjæledyr (varierer med lengden på oppholdet)
- Det kreves ikke betaling for servicedyr
- Tidlig innsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
- Sen utsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
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