The Cumberland, London
283 US$
/natt
Snitt för oktober
Priser för The Cumberland, London
Välj datum för att se priser och tillgänglighet.
283 US$
/natt
Snitt för oktober
Genomsnittliga priser per månad
På The Cumberland, London är priset per natt i genomsnitt 189 US$ under den billigaste månaden (februari) och 382 US$ under den dyraste månaden (november), baserat på de senaste 12 månaderna.
| Månad | Genomsnittligt pris |
|---|---|
| januari | 206 US$ |
| februari | 189 US$ |
| mars | 214 US$ |
| april | 228 US$ |
| maj | 256 US$ |
| juni | 304 US$ |
| juli | 340 US$ |
| augusti | 263 US$ |
| september | 325 US$ |
| oktober | 283 US$ |
| november | 382 US$ |
| december | 367 US$ |
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okt. · 283 US$
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Dyrast: november (ca 382 US$)
Billigast: februari (ca 189 US$)
Om detta boende
Passa på att dra nytta av bland annat gratis wi-fi, conciergetjänster och bröllopstjänster.
Bekvämligheter
Passa på att dra nytta av bland annat gratis wi-fi, conciergetjänster och bröllopstjänster.
Företagsfaciliteter
Gäster har tillgång till bland annat expressutcheckning, kemtvätt/tvättjänster och reception (öppen dygnet runt). Planerar du ett event i London? På detta hotell finns det event- och konferensutrymmen på upp till 400 kvadratmeter, däribland konferensrum och 17 mötesrum.
Måltider
Ta en bit mat på Gordon Ramsay Hell's Kitc, eller prova något annat. detta hotell har 2 restauranger och ett kafé. Avsluta dagen med en drink på boendets bar. Frukostbuffé serveras på vardagar mellan 06.30 och 10.30 och på helger mellan 07.30 och 11.30 mot en avgift.
Rum
Känn dig som hemma i ett av de 900 luftkonditionerade rummen med LCD-tv. Gratis wi-fi gör att du kan hålla dig uppkopplad, och digital-tv erbjuder underhållning. Privat badrum med gratis toalettartiklar och hårtorkar. På rummet finns telefon, laptopanpassade värdeförvaringsskåp och skrivbord.
Läge
När du bor på The Cumberland, London i centrala London är du endast en kort promenad från Frameless Immersive Art Experience och fem minuters promenad från Hyde Park. Detta hotell i lyxstil ligger 2,3 km från Piccadilly Circus och 2,6 km från Buckingham Palace.
Vad finns i närheten
Oxford Street(0.1 miles)
Marble Arch(0.1 miles)
Park Lane(0.1 miles)
Frameless Immersive Art Experience(0.1 miles)
Hyde Park(0.2 miles)
Selfridges(0.3 miles)
Baker Street(0.4 miles)
Bond Street(0.5 miles)
Marylebone High Street(0.7 miles)
Oxford Circus(0.8 miles)
Kensington Gardens(0.8 miles)
Regent Street(0.8 miles)
Hyde Park Corner(0.9 miles)
Piccadilly(0.9 miles)
Portland Place(0.9 miles)
London (LCY-London City)(11.8 miles)
Heathrow Airport (LHR)(16.6 miles)
Gatwick Airport (LGW)(41.7 miles)
London (LTN-Luton)(32.8 miles)
Restaurang
Rökfria rum
Rumservice
Tur- och utflyktsdisk
Kemtvätt
Städning
Läge
1 Great Cumberland Place, Bryanston och Dorset Square, London, England, Storbritannien
Oxford Street (0.1 miles)
Marble Arch (0.1 miles)
Park Lane (0.1 miles)
Frameless Immersive Art Experience (0.1 miles)
Hyde Park (0.2 miles)
Selfridges (0.3 miles)
Rumsalternativ
6
Classic dubbelrum - tillgänglighetsanpassat för personer med begränsad rörlighet
1 Dubbelsäng
Sovplats 2
301 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
5
Executive Twin Room
2 Enkelsängar
Sovplats 3
280 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
7
Star Suite (With Executive Club Lounge Access)
1 Extra Stor Dubbelsäng
och 1 Bäddsoffa
Sovplats 3
614 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
6
Deluxe dubbelrum - utsikt mot parken
1 Extra Stor Dubbelsäng
Sovplats 2
280 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
4
Tvåbäddsrum Deluxe
2 Enkelsängar
Sovplats 2
237 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
4
Deluxe dubbelrum
1 Dubbelsäng
Sovplats 2
237 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
4
Classic Double Room
1 Dubbelsäng
Sovplats 2
194 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
4
Classic Single Room
1 Enkelsäng
172 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
6
Executive King Room (With Executive Club Lounge Access)
1 Extra Stor Dubbelsäng
Sovplats 3
301 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
6
Familjerum
2 Dubbelsängar
Sovplats 4
301 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
5
Classic Twin Room
2 Enkelsängar
Sovplats 2
205 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
4
Deluxe dubbelrum
1 Extra Stor Dubbelsäng
Sovplats 2
248 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
6
Studio Suite (With Executive Club Lounge Access)
1 Extra Stor Dubbelsäng
och 1 Bäddsoffa
Sovplats 3
409 ft²
LuftkonditioneringUppvärmningWi-Fi (gratis)
Gästrecensioner för The Cumberland, London
8.4
Mycket bra
Baserat på 6 711 verifierade recensioner
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
På The Cumberland, London, lyfter resenärer upprepade gånger fram det centrala läget vid Marble Arch och den livliga atmosfären, och många noterar vänlig personal och bekväma rum. Samtidigt framhåller flera recensioner återkommande problem med långsam hisstrafik, fulla utrymmen och varierande standard på städningen.
Faciliteter
Renlighet
Rum
Service
Läge
Måltider
Var detta till hjälp?
Vad gäster tycker
På The Cumberland, London, lyfter resenärer upprepade gånger fram det centrala läget vid Marble Arch och den livliga atmosfären, och många noterar vänlig personal och bekväma rum. Samtidigt framhåller flera recensioner återkommande problem med långsam hisstrafik, fulla utrymmen och varierande standard på städningen.
Flera gäster rapporterar obehagliga lukter i delar av hotellet och enstaka mindre underhållsbehov, utöver varierande rumsstorlekar och ljudnivåer. Omdömena om maten är blandade: vissa uppskattar frukosten och den livliga baren med musik, medan andra nämner långa köer, genomsnittlig mat eller långsam service i baren. Räkna med ett livligt, superbekvämt läge med vissa kompromisser gällande trängsel och jämnhet.
Faciliteter
Renlighet
Rum
Service
Läge
Måltider
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
En livlig bar med musik och ett bra gym är positiva saker, men många recensioner rapporterar allvarliga förseningar med hissen och trängsel, särskilt under rusningstid.
Relaterade gästrecensioner
8
Allen
19 apr. 2025
·
Stannade 3 nätter
Elevators were terrible. Long waits
Elevators were terrible. Long waits
8
Alex
24 mars 2024
·
Stannade 1 natt
The hotel was very modern and clean. Located right next to Marble Arch which was ideal. Unfortunately the lifts did not work and led to hour long queues to get from the first floor to the basement for breakfast and again to the ground floor to check out. No available stairs were offered either with the only stairs being an alarmed fire exit door. Once we finally got to breakfast, they ran out of sausages which was not ideal. Otherwise it was a decent breakfast spread. The hotel also offered a very good gym with modern equipment and a full weight rack.
The hotel was very modern and clean. Located right next to Marble Arch which was ideal. Unfortunately the lifts did not work and led to hour long queues to get from the first floor to the basement for breakfast and again to the ground floor to check out. No available stairs were offered either with the only stairs being an alarmed fire exit door. Once we finally got to breakfast, they ran out of sausages which was not ideal. Otherwise it was a decent breakfast spread. The hotel also offered a very good gym with modern equipment and a full weight rack.
6
Samantha
19 apr. 2025
·
Stannade 2 nätter
Lovely hotel but the lift situation is awful- regularly waited 10 mins for a lift, then waited 20 mins on the day of checkout for a lift as we had cases - 9 lifts came and went and were absolutely rammed. Ended up having to haul several heavy cases down the fire exit stairs as we had a train to catch. Wouldn’t stay again because of this which is a shame as hotel and location are excellent.
Lovely hotel but the lift situation is awful- regularly waited 10 mins for a lift, then waited 20 mins on the day of checkout for a lift as we had cases - 9 lifts came and went and were absolutely rammed. Ended up having to haul several heavy cases down the fire exit stairs as we had a train to catch. Wouldn’t stay again because of this which is a shame as hotel and location are excellent.
10
Denise
5 apr. 2024
·
Stannade 1 natt
there had been a few changes since if became the cumberland hotel instead of the hard rock hotel. The addition of a costa coffee bar was good. I would recommend a high floor as if on a low floor it was hard to get the lift and unfortunately there are no stairs to use instead (there are fire escape stairs though). Enjoyed the groups/singers there every early evening
there had been a few changes since if became the cumberland hotel instead of the hard rock hotel. The addition of a costa coffee bar was good. I would recommend a high floor as if on a low floor it was hard to get the lift and unfortunately there are no stairs to use instead (there are fire escape stairs though). Enjoyed the groups/singers there every early evening
6
Tariq
4 feb. 2025
·
Stannade 3 nätter
There is a real problem with Elevators. Waiting 20 minutes to go from Lobby to 3rd floor.
There is a real problem with Elevators. Waiting 20 minutes to go from Lobby to 3rd floor.
6
Ola
29 maj 2025
·
Stannade 4 nätter
Good location, but not as good as it used to be. In the gym; 2 out of 3 treadmills were out of work. The fire-door just outside our room was noisy and kept us awake. One day our room was not made, and another day towels were missing. Breakfast was ok but we were missing other bread than toast
Good location, but not as good as it used to be. In the gym; 2 out of 3 treadmills were out of work. The fire-door just outside our room was noisy and kept us awake. One day our room was not made, and another day towels were missing. Breakfast was ok but we were missing other bread than toast
6
Terry
9 maj 2025
·
Stannade 3 nätter
The Cumberland is a massive hotel. One where there is always a lot of people coming and going and sitting in the lobby. In the lobby there was a lot of kitschy things that made up the decor, including a "Back to the Future" Delorean. On our first morning, we had paid for breakfast, but chose not to eat there, because of the long wait to enter the dining area. The elevator situation there was unacceptable. There were only 6 elevators and you had to choose your floor by swiping your card at the ground level. You could not choose your floor in the elevator cab. Elevators were over-packed during breakfast and it took too long to get on an elevator that took you to your floor.
The Cumberland is a massive hotel. One where there is always a lot of people coming and going and sitting in the lobby. In the lobby there was a lot of kitschy things that made up the decor, including a "Back to the Future" Delorean. On our first morning, we had paid for breakfast, but chose not to eat there, because of the long wait to enter the dining area. The elevator situation there was unacceptable. There were only 6 elevators and you had to choose your floor by swiping your card at the ground level. You could not choose your floor in the elevator cab. Elevators were over-packed during breakfast and it took too long to get on an elevator that took you to your floor.
10
Svetlana
27 apr. 2025
·
Stannade 3 nätter
Everything was great, except elevator service. Overcrowding and frustration among guests as only 2 of 6 were working for a large hotel.
Everything was great, except elevator service. Overcrowding and frustration among guests as only 2 of 6 were working for a large hotel.
6
Alexander
1 maj 2025
·
Stannade 6 nätter
The elevators were a mess. At certain times of the day, it was impossible to get down. Also there are no stairs that exit inside not to mention that people are discouraged from even using them.
The elevators were a mess. At certain times of the day, it was impossible to get down. Also there are no stairs that exit inside not to mention that people are discouraged from even using them.
8
STEPHEN
19 apr. 2025
·
Stannade 3 nätter
It was a very nice hotel but their elevator system really needs work.
It was a very nice hotel but their elevator system really needs work.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Rena rum noteras, men återkopplingen är varierande: upprepade rapporter om avloppslukt eller unken lukt i gemensamma utrymmen och korridorer, samt enstaka smuts i badrummet eller missad städning.
Relaterade gästrecensioner
8
Jill
21 juni 2025
·
Stannade 2 nätter
The hotel is lovely and in a great location. Clean room, quiet. My only complaint is mommy has a very nasty smell. We heard others complain and the staff said it was from waxing the floors but it smelled the two days we were there. Very gross smell. Otherwise lovely hotel!
The hotel is lovely and in a great location. Clean room, quiet. My only complaint is mommy has a very nasty smell. We heard others complain and the staff said it was from waxing the floors but it smelled the two days we were there. Very gross smell. Otherwise lovely hotel!
8
Hannah
22 sep. 2025
·
Stannade 2 nätter
Really good location and friendly staff. Hotel amenities are excellent especially with a fridge in the room. Could improve the level of cleanliness in the bathroom. Finger prints/ hand marks on glass door not from my visit and glass door shower screen not clean. Could be improved with new grouting/sealent as mouldy and looks tired.
Really good location and friendly staff. Hotel amenities are excellent especially with a fridge in the room. Could improve the level of cleanliness in the bathroom. Finger prints/ hand marks on glass door not from my visit and glass door shower screen not clean. Could be improved with new grouting/sealent as mouldy and looks tired.
6
Allyson
7 nov. 2025
·
Stannade 4 nätter
Great location with nice bar and bar staff. However, very Very disappointing housekeeping service, kept only giving us 1 set of towels depsite being in a double room and water in the soap dispenser. Also found a bug in our room.
Great location with nice bar and bar staff. However, very Very disappointing housekeeping service, kept only giving us 1 set of towels depsite being in a double room and water in the soap dispenser. Also found a bug in our room.
8
Adriana
9 sep. 2025
·
Stannade 2 nätter
The lobby smells really bad and was not so clean, the service excellent
The lobby smells really bad and was not so clean, the service excellent
2
Antoine
3 apr. 2025
·
Stannade 4 nätter
Zero for Hygiene... Bad smell in the lobby and the rooms No efficient housekeeping
Zero for Hygiene... Bad smell in the lobby and the rooms No efficient housekeeping
8
Jason
30 juni 2025
·
Stannade 4 nätter
Overall, a great experience. For several days there was a bad odor in the lobby, which smelled like a sewage issue or something. It was not noticeable in our 2nd floor room, but it made it impossible to enjoy the lobby area and live music. The hotel didn’t want to acknowledge the problem when I asked them about it.
Overall, a great experience. For several days there was a bad odor in the lobby, which smelled like a sewage issue or something. It was not noticeable in our 2nd floor room, but it made it impossible to enjoy the lobby area and live music. The hotel didn’t want to acknowledge the problem when I asked them about it.
6
Jonathan
24 mars 2024
·
Stannade 3 nätter
Great location, staff were very good all round. Spoilt by sewage smell in the corridors.
Great location, staff were very good all round. Spoilt by sewage smell in the corridors.
6
Alfonso
21 juni 2025
·
Stannade 2 nätter
The room was spacious and is good condition. However the bathroom had a terrible urine odor. It was present throughout the whole stay no matter how many times we cleaned the bathroom. We are not sure if it was seeped into the rugs or coming out of the pipes. Location was great - right at the end of Oxford street and it even has its own subway stop. We walked everywhere and my kids loved the area. We had a suite and lounge access was quite nice.
The room was spacious and is good condition. However the bathroom had a terrible urine odor. It was present throughout the whole stay no matter how many times we cleaned the bathroom. We are not sure if it was seeped into the rugs or coming out of the pipes. Location was great - right at the end of Oxford street and it even has its own subway stop. We walked everywhere and my kids loved the area. We had a suite and lounge access was quite nice.
8
Paula
28 aug. 2025
·
Stannade 1 natt
The check in was super easy, the room was spacious and confortable but the bathroom wasn’t very clean ( hair on the shower floor) and the soap was with some camphor so really not appropriate for shower.
The check in was super easy, the room was spacious and confortable but the bathroom wasn’t very clean ( hair on the shower floor) and the soap was with some camphor so really not appropriate for shower.
4
Makenna
5 apr. 2025
·
Stannade 5 nätter
The staff was great and the rooms are fine, and I felt safe. The issue was that the lobby smelled like sewage and my room specifically smelled like urine. Also, extremely long waits for the elevator especially in the morning
The staff was great and the rooms are fine, and I felt safe. The issue was that the lobby smelled like sewage and my room specifically smelled like urine. Also, extremely long waits for the elevator especially in the morning
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Generellt bekvämt med bra sängar, men storlekarna varierar kraftigt och vissa gäster nämner ljud, udda kontroller eller opålitligt Wi‑Fi.
Relaterade gästrecensioner
10
Mendy
16 juli 2025
·
Stannade 6 nätter
Loved the location.Also the decor with music memorabilia. Need upgrade on mattresses. Wonderful breakfast !
Loved the location.Also the decor with music memorabilia. Need upgrade on mattresses. Wonderful breakfast !
6
Andy
23 juli 2025
·
Stannade 1 natt
Nice hotel, but let down by signposting for lifts on 2nd floor, WiFi wouldn’t work, no 5G in the room, light switches in the room were wired really strangely and seemed very random.
Nice hotel, but let down by signposting for lifts on 2nd floor, WiFi wouldn’t work, no 5G in the room, light switches in the room were wired really strangely and seemed very random.
8
Roger Jay
1 okt. 2025
·
Stannade 3 nätter
Checking in room was not ready, but checked in so I could just get keys when ready. There was no offer of upgrade, or any perk as Hotels. com gets me. My room was huge last time. This time it was a closet. I booked 2 rooms under my name. The other room my associate got was better sized, but still small. When I came back to get the key, after already paying I was told I didn’t have a reservation. I had to wait for person that checked me in to straighten it out.
Checking in room was not ready, but checked in so I could just get keys when ready. There was no offer of upgrade, or any perk as Hotels. com gets me. My room was huge last time. This time it was a closet. I booked 2 rooms under my name. The other room my associate got was better sized, but still small. When I came back to get the key, after already paying I was told I didn’t have a reservation. I had to wait for person that checked me in to straighten it out.
8
Basel
26 maj 2025
·
Stannade 4 nätter
Good hotel. It was clean, the staff were super friendly, the location excellent, and it offered good value. The only real issue was the very thin walls, especially the connecting room door – we could hear everything and we requested to change our room because of this issue.
Good hotel. It was clean, the staff were super friendly, the location excellent, and it offered good value. The only real issue was the very thin walls, especially the connecting room door – we could hear everything and we requested to change our room because of this issue.
8
Tariq
22 nov. 2024
·
Stannade 5 nätter
Very good location, rooms are small.
Very good location, rooms are small.
4
Stephen
3 maj 2025
·
Stannade 3 nätter
Left a day early but ended up paying full stay but felt claustrophobic in the room. View was just an industrial air conditioner unit. Lines for the elevators at times took 15 minutes. Asked about stairs and was told they’re not accessible. Good location though.
Left a day early but ended up paying full stay but felt claustrophobic in the room. View was just an industrial air conditioner unit. Lines for the elevators at times took 15 minutes. Asked about stairs and was told they’re not accessible. Good location though.
6
David
26 okt. 2025
·
Stannade 2 nätter
Room was clean, great bed and pillows, room furnishings functional. Great TV. Decent but not very exciting
Room was clean, great bed and pillows, room furnishings functional. Great TV. Decent but not very exciting
10
Pardeep
30 okt. 2025
·
Stannade 2 nätter
all was good.. very small room but was ok for our needs.. thanks
all was good.. very small room but was ok for our needs.. thanks
10
Melissa
19 sep. 2025
·
Stannade 2 nätter
Great hotel - friendly check-in (I was lucky and my room was ready very early). Comfortable beds and quiet rooms. All the amenities you need. Love the program where you can skip a housekeeping day for cafe credit. I would definitely stay here again.
Great hotel - friendly check-in (I was lucky and my room was ready very early). Comfortable beds and quiet rooms. All the amenities you need. Love the program where you can skip a housekeeping day for cafe credit. I would definitely stay here again.
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Många berömmer den vänliga och hjälpsamma personalen, men andra beskriver långsam eller oorganiserad service i receptionen och baren, sena incheckningar samt varierande hantering av problem.
Relaterade gästrecensioner
6
Rebecca
6 juli 2025
·
Stannade 1 natt
Room clean and comfortable and hotel ideal location for BTS in Hyde Park. Check in was tedious, tried three times from 2pm to check in and no rooms available. Managed to get to room at 3.20 after a ten minute wait at check-in where two members of staff took time trying to locate a room. They didn’t explain what was happening just whispered between themselves until they could issue a room. It felt quite rude and unprofessional, a lady at the next check in desk experienced the same problem. Aside from that the hotel is very clean and modern. Room was comfortable.
Room clean and comfortable and hotel ideal location for BTS in Hyde Park. Check in was tedious, tried three times from 2pm to check in and no rooms available. Managed to get to room at 3.20 after a ten minute wait at check-in where two members of staff took time trying to locate a room. They didn’t explain what was happening just whispered between themselves until they could issue a room. It felt quite rude and unprofessional, a lady at the next check in desk experienced the same problem. Aside from that the hotel is very clean and modern. Room was comfortable.
10
Daniel
3 nov. 2024
·
Stannade 1 natt
Check in staff were very attentive and helpful during the check in process. All staff around hotel were friendly and approachable, especially the door men! Hotel is very clean and well presented. Room was lovely, with a nice personal greeting left for us along with some nice freebies which made our stay extra special. Loved our stay and can't wait to come back!
Check in staff were very attentive and helpful during the check in process. All staff around hotel were friendly and approachable, especially the door men! Hotel is very clean and well presented. Room was lovely, with a nice personal greeting left for us along with some nice freebies which made our stay extra special. Loved our stay and can't wait to come back!
6
Mary
13 apr. 2024
·
Stannade 2 nätter
We have stayed before and had a good time, but this time I was woken up on the first night at 1.15 am by an alarm. It took a few minutes to decide it was a fire alarm and I needed to get out. I had a separate room from my friends, so just had to get to the stairs and get out of the building on my own. There were no staff to be seen to explain what was going on, no one on reception. It was a bit scary as when you are woken up suddenly and have to get out, you are very disoriented. Obviously there were loads of people doing the same thing but no one knew what was going on so we waited on the street outside. We were eventually told by 2 security guards that it was safe to go back in. The next morning, I asked at reception what had happened and why had the alarm gone off, and I immediately got shut down. I was told that the Fire Service had decided it was safe to return to the building, and no other information given. I think a notice should have been put up in reception with an apology and an explanation.
We have stayed before and had a good time, but this time I was woken up on the first night at 1.15 am by an alarm. It took a few minutes to decide it was a fire alarm and I needed to get out. I had a separate room from my friends, so just had to get to the stairs and get out of the building on my own. There were no staff to be seen to explain what was going on, no one on reception. It was a bit scary as when you are woken up suddenly and have to get out, you are very disoriented. Obviously there were loads of people doing the same thing but no one knew what was going on so we waited on the street outside. We were eventually told by 2 security guards that it was safe to go back in. The next morning, I asked at reception what had happened and why had the alarm gone off, and I immediately got shut down. I was told that the Fire Service had decided it was safe to return to the building, and no other information given. I think a notice should have been put up in reception with an apology and an explanation.
8
Kerry
31 mars 2024
·
Stannade 1 natt
Check in was not a good experience- the receptionist was extremely rude and impatient. I couldn’t locate my passport as it was in another bag that my daughter had, she was impatient and kept refusing me check in, even though I explained I was trying to locate the document. Once I located my passport ( seconds later) she then questioned the age of my daughter and her 2 young friends as being “children”. They have all just turned 15, which I had declared on the booking form. I was really upset being questioned, she made me feel like I wasn’t being truthful. I wish I had asked her name, but I was so flustered I just wanted to get away from her. The start of a much anticipated birthday trip was upsetting and soured. It really put me on edge staying in the hotel. The three girls were worried and upset too.
Check in was not a good experience- the receptionist was extremely rude and impatient. I couldn’t locate my passport as it was in another bag that my daughter had, she was impatient and kept refusing me check in, even though I explained I was trying to locate the document. Once I located my passport ( seconds later) she then questioned the age of my daughter and her 2 young friends as being “children”. They have all just turned 15, which I had declared on the booking form. I was really upset being questioned, she made me feel like I wasn’t being truthful. I wish I had asked her name, but I was so flustered I just wanted to get away from her. The start of a much anticipated birthday trip was upsetting and soured. It really put me on edge staying in the hotel. The three girls were worried and upset too.
10
Judy
31 juli 2025
·
Stannade 4 nätter
The outstanding part of the stay was the helpfulness of the executive check-in, Dorian's welcome and continued help during our stay, and the help of the concierge desk. We also enjoyed the great breakfast selection - especially the omlet makers.
The outstanding part of the stay was the helpfulness of the executive check-in, Dorian's welcome and continued help during our stay, and the help of the concierge desk. We also enjoyed the great breakfast selection - especially the omlet makers.
10
Michael
26 okt. 2025
·
Stannade 2 nätter
Really good, comfortable and clean hotel,stayed here several times and never had a problem. Great location for Theatre and tourist attractions. Staff always polite and friendly. I will be back
Really good, comfortable and clean hotel,stayed here several times and never had a problem. Great location for Theatre and tourist attractions. Staff always polite and friendly. I will be back
2
Matthew
5 okt. 2025
·
Stannade 1 natt
Mould in bathroom Staff unfriendly Refused to provide receipt for room service
Mould in bathroom Staff unfriendly Refused to provide receipt for room service
6
Courtney
1 juli 2024
·
Stannade 1 natt
the stay was overall amazing! but check in was very late, we came from far for an event for 5 o’clock, to which we arrived at the hotel at 2:30 hoping for early check in, we was told the room wasn’t ready, which is fair enough because check in is 3. so after waiting over an hour and a half and multiple visits to the front desk, we finally got checked in at 4:30 which wasn’t great as we needed to be ready and gone for 5. as i have said everything else was perfect and enjoyable.
the stay was overall amazing! but check in was very late, we came from far for an event for 5 o’clock, to which we arrived at the hotel at 2:30 hoping for early check in, we was told the room wasn’t ready, which is fair enough because check in is 3. so after waiting over an hour and a half and multiple visits to the front desk, we finally got checked in at 4:30 which wasn’t great as we needed to be ready and gone for 5. as i have said everything else was perfect and enjoyable.
8
TOM
25 aug. 2024
·
Stannade 1 natt
The lobby has a "unusual and slightly offensive" smell. Everyone on our tour commented on this. One night we sat at the bar and despite the fact there were 5 bartenders standing around, not one acknowledged us for over 10 minutes so we got up and left for a local pub.
The lobby has a "unusual and slightly offensive" smell. Everyone on our tour commented on this. One night we sat at the bar and despite the fact there were 5 bartenders standing around, not one acknowledged us for over 10 minutes so we got up and left for a local pub.
10
Grace
4 nov. 2024
·
Stannade 2 nätter
We stayed at the Cumberland Hotel for a celebratory weekend away following our wedding and the hotel exceeded our expectations from start to finish. Our check in experience by Ali Mansour was one of the best we have had to date, he was extremely welcoming, professional and accommodating to our needs and gave a great first impression of the hotel. From then on the service from staff in both the main restaurant and breakfast room did not disappoint. Everyone was very friendly, helpful and welcoming. The rooms were immaculate and the live music entertainment in the evening topped it off! The location is central so ideal for those looking to explore london. I would definitely recommend this hotel and we will certainly be back again. Thank you very much Cumberland hotel ⭐️⭐️⭐️⭐️⭐️
We stayed at the Cumberland Hotel for a celebratory weekend away following our wedding and the hotel exceeded our expectations from start to finish. Our check in experience by Ali Mansour was one of the best we have had to date, he was extremely welcoming, professional and accommodating to our needs and gave a great first impression of the hotel. From then on the service from staff in both the main restaurant and breakfast room did not disappoint. Everyone was very friendly, helpful and welcoming. The rooms were immaculate and the live music entertainment in the evening topped it off! The location is central so ideal for those looking to explore london. I would definitely recommend this hotel and we will certainly be back again. Thank you very much Cumberland hotel ⭐️⭐️⭐️⭐️⭐️
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Läge
Det centrala läget vid Marble Arch och Hyde Park får genomgående lovord, med omedelbar tillgång till tunnelbanan och bussar, vilket är bekvämt för shopping och sightseeing.
Relaterade gästrecensioner
10
Maria
28 sep. 2025
·
Stannade 2 nätter
Ideal location and very nice hotel have been a few times and always make a point booking here when in London
Ideal location and very nice hotel have been a few times and always make a point booking here when in London
8
Ryan
14 juli 2025
·
Stannade 5 nätter
Hotel was modern with a very central location. Super close to Hype Park, Marble Arch, shopping, and nice local restaurants in Marleybone. Lots of the amenities in the for of music, nice bar, coffee bar, convenience/snack store. Lobby must have been remodeled recently as were the rooms. My rooms nice, decent size, and, overlooked the Marble Arch. I was there my wife but the hotel would also work for families. Lastly, the subway stop was right in front of the hotel. Would recommend.
Hotel was modern with a very central location. Super close to Hype Park, Marble Arch, shopping, and nice local restaurants in Marleybone. Lots of the amenities in the for of music, nice bar, coffee bar, convenience/snack store. Lobby must have been remodeled recently as were the rooms. My rooms nice, decent size, and, overlooked the Marble Arch. I was there my wife but the hotel would also work for families. Lastly, the subway stop was right in front of the hotel. Would recommend.
8
Kathy
13 juli 2024
·
Stannade 4 nätter
Property is in a fantastic location. We were able to walk/take public transportation easily from the hotel. We loved the hotel! Our room was larger than expected with a great view. There is a LOT of energy in the lobby/bar/restaurant and it is bustling! Very fun place.
Property is in a fantastic location. We were able to walk/take public transportation easily from the hotel. We loved the hotel! Our room was larger than expected with a great view. There is a LOT of energy in the lobby/bar/restaurant and it is bustling! Very fun place.
8
MIGUEL
20 aug. 2025
·
Stannade 2 nätter
We decided to stay here because it was centrally located for what we were going to do. A very close metro station.
We decided to stay here because it was centrally located for what we were going to do. A very close metro station.
10
Robert
26 juni 2024
·
Stannade 6 nätter
Location is excellent. Right by Hyde Park for green space.
Location is excellent. Right by Hyde Park for green space.
10
Hiren
15 jan. 2025
·
Stannade 1 natt
Great location near Oxford st
Great location near Oxford st
8
Karina
20 apr. 2025
·
Stannade 3 nätter
The hotel is very centrally located, with the Underground station right next door and numerous bus lines nearby. The lobby looks quite fancy and modern, but once you get up to the rooms, the hotel starts to show signs of wear and tear. The biggest issue, however, is the elevator system — which is honestly a complete mess. You're required to tap your room card on a touchscreen, which then assigns you one of six elevators. While this may sound efficient in theory, in practice it’s incredibly frustrating. Wait times are long, the elevators are overcrowded, and during peak times — especially in the morning — you can end up waiting 15–20 minutes just to get on. Even then, the elevator is often packed and stops on nearly every floor, regardless of whether there's space or not. It’s a system that clearly doesn't work well, particularly during busy hours. Many guests seemed visibly annoyed, and it wouldn’t be surprising if some of the elevators weren’t even operational. Overall, great location, but serious issues with the infrastructure — especially the lifts — really detract from the experience.
The hotel is very centrally located, with the Underground station right next door and numerous bus lines nearby. The lobby looks quite fancy and modern, but once you get up to the rooms, the hotel starts to show signs of wear and tear. The biggest issue, however, is the elevator system — which is honestly a complete mess. You're required to tap your room card on a touchscreen, which then assigns you one of six elevators. While this may sound efficient in theory, in practice it’s incredibly frustrating. Wait times are long, the elevators are overcrowded, and during peak times — especially in the morning — you can end up waiting 15–20 minutes just to get on. Even then, the elevator is often packed and stops on nearly every floor, regardless of whether there's space or not. It’s a system that clearly doesn't work well, particularly during busy hours. Many guests seemed visibly annoyed, and it wouldn’t be surprising if some of the elevators weren’t even operational. Overall, great location, but serious issues with the infrastructure — especially the lifts — really detract from the experience.
10
Rohan
13 okt. 2025
·
Stannade 1 natt
Very convenient location. A well very run option without compromising on guest experience.
Very convenient location. A well very run option without compromising on guest experience.
10
Carol J.
27 mars 2025
·
Stannade 5 nätter
Great location to walk and near majority of all activities & monuments
Great location to walk and near majority of all activities & monuments
10
Janine
25 aug. 2025
·
Stannade 3 nätter
Great location and property. Walkable with many shopping and dining options nearby. Close to Hyde Park and Marble Arch, and tube stations
Great location and property. Walkable with many shopping and dining options nearby. Close to Hyde Park and Marble Arch, and tube stations
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Måltider
Frukosten och restaurangen på plats är varierande: vissa uppskattade kvaliteten och variationen, medan andra tyckte att det var köer, genomsnittliga eller överprissatta alternativ, och långsam service i baren eller rumsordningen.
Relaterade gästrecensioner
8
Layla
17 mars 2025
·
Stannade 1 natt
Great value for money and very comfortable beds, perfect location for what we needed. Huge hotel though and not for a romantic or couple night away. Breakfast was on mass, big queues to get in, did what was needed but not the best. Coffee terrible.
Great value for money and very comfortable beds, perfect location for what we needed. Huge hotel though and not for a romantic or couple night away. Breakfast was on mass, big queues to get in, did what was needed but not the best. Coffee terrible.
8
Rosie
15 juli 2025
·
Stannade 2 nätter
Too big and too many people. The restaurant mediocre.
Too big and too many people. The restaurant mediocre.
8
Susanne
8 juni 2025
·
Stannade 3 nätter
Breakfast room is far too noisy and the quality of food is quite poor. The coffee is terrible so happy that I could get a better coffee in the Backstage area. Getting drinks and snack backstage was very nice and needed. Room was good and comfortable and big for London rooms in general. Some things in the room can be a bit cleaner but I guess that is because cleaning staff don’t use and see the same things as the guest. Such as inside of the bathroom door while sitting on the toilet.
Breakfast room is far too noisy and the quality of food is quite poor. The coffee is terrible so happy that I could get a better coffee in the Backstage area. Getting drinks and snack backstage was very nice and needed. Room was good and comfortable and big for London rooms in general. Some things in the room can be a bit cleaner but I guess that is because cleaning staff don’t use and see the same things as the guest. Such as inside of the bathroom door while sitting on the toilet.
8
ROBERT
26 maj 2025
·
Stannade 2 nätter
The hotel and staff are amazing of that there is as no doubt. I only gave a 4 star as it was let down by breakfast. Overcrowded, overrated and over-priced. Inferior products issued at tepid temperature's. Get the Omlet, if you don’t mind the wait.
The hotel and staff are amazing of that there is as no doubt. I only gave a 4 star as it was let down by breakfast. Overcrowded, overrated and over-priced. Inferior products issued at tepid temperature's. Get the Omlet, if you don’t mind the wait.
8
Robert
2 apr. 2024
·
Stannade 4 nätter
Great location and right above the Marble Arch station. Family room was effectively the same as a double queen room in the states. Cool vibes as it was a previous Hard Rock Hotel. Hotel breakfast was crowded and not worth the cost if it's not included in your room package. Staff was kind. Shower ran very hot at times...this was consistent for all 4 nights we were there.
Great location and right above the Marble Arch station. Family room was effectively the same as a double queen room in the states. Cool vibes as it was a previous Hard Rock Hotel. Hotel breakfast was crowded and not worth the cost if it's not included in your room package. Staff was kind. Shower ran very hot at times...this was consistent for all 4 nights we were there.
8
Daniel
5 apr. 2024
·
Stannade 3 nätter
Overall the hotel is nice, room was comfortable and spacious. Whole hotel is clean with fairly attentive staff. Issues with the lift system, just not up to scratch and gets overly busy. The breakfast is carnage, food was fine but it’s really poorly organised.
Overall the hotel is nice, room was comfortable and spacious. Whole hotel is clean with fairly attentive staff. Issues with the lift system, just not up to scratch and gets overly busy. The breakfast is carnage, food was fine but it’s really poorly organised.
8
Deborah
7 aug. 2025
·
Stannade 2 nätter
Breakfast was very good.
Breakfast was very good.
2
Steve
6 juli 2024
·
Stannade 1 natt
Booked a double room for my wife and I. ONE towel, ONE chair. Tiny, minute room. Tiny double bed. Appalling room service. Ordered Nachos with cheese and with extra cheese, got NO cheese. All food arrived after 1 hour COLD. Almost £50 for the worst room service we have ever experienced. That was for a chicken burger and some Nachos! The room was so small. Will never book this hotel again. Appalled.
Booked a double room for my wife and I. ONE towel, ONE chair. Tiny, minute room. Tiny double bed. Appalling room service. Ordered Nachos with cheese and with extra cheese, got NO cheese. All food arrived after 1 hour COLD. Almost £50 for the worst room service we have ever experienced. That was for a chicken burger and some Nachos! The room was so small. Will never book this hotel again. Appalled.
8
Annie
12 okt. 2025
·
Stannade 1 natt
Check in was smooth and easy. Staff are friendly and professional. The room was clean and comfortable. I stayed for one night and decided to eat in the restaurant. The meal was disappointing, I ordered the steak and I struggled to cut it even with a steak knife so could only eat 1/3 of my meal. I think I may have been unlucky with my meal. Staff were polite, professional and friendly when dealing with my complaint. The staff have made the stay pleasant and relaxing. Overall I have had a good experience and would stay at the hotel again.
Check in was smooth and easy. Staff are friendly and professional. The room was clean and comfortable. I stayed for one night and decided to eat in the restaurant. The meal was disappointing, I ordered the steak and I struggled to cut it even with a steak knife so could only eat 1/3 of my meal. I think I may have been unlucky with my meal. Staff were polite, professional and friendly when dealing with my complaint. The staff have made the stay pleasant and relaxing. Overall I have had a good experience and would stay at the hotel again.
6
Martin
28 sep. 2025
·
Stannade 1 natt
Standards are dropping at this hotel. Since i changed from the Hard Rock, the staff just done seem bothered. As for hotels.com perks, there weren't any! Swerve the hotels overpriced breakfast, too many people queuing for a below average offer.
Standards are dropping at this hotel. Since i changed from the Hard Rock, the staff just done seem bothered. As for hotels.com perks, there weren't any! Swerve the hotels overpriced breakfast, too many people queuing for a below average offer.
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10
Eva
för 3 veckor sedan
·
Stannade 3 nätter
Väldigt bra hotell för de som kräver lite extra. Rent och snyggt, tryggat och centralt. Bra utbud för mat och dryck. Bra miljöarbete med valet att välja bort städning. Ska absolut boka hotellet igen för min nästa resa.
Väldigt bra hotell för de som kräver lite extra. Rent och snyggt, tryggat och centralt. Bra utbud för mat och dryck. Bra miljöarbete med valet att välja bort städning. Ska absolut boka hotellet igen för min nästa resa.
6
Linda
14 sep. 2026
·
Stannade 1 natt
Var bara där en natt, hann intye känna efter så mycket.
Var bara där en natt, hann intye känna efter så mycket.
10
Maria
6 sep. 2026
·
Stannade 3 nätter
Jag hade en underbar vistelse. Jag brukar bo på ett annat hotell men kände att jag behöver hitta ett nytt bra hotell. Och jag hittade det. Så trevlig personal som gärna hjälper till om det är något. Killarna i dörren, supertrevliga, alltid med ett leende på läpparna, en tjej som jag pratade med i ”concierge” som också var hur trevlig som helst. Rummet var rent och fint, gillade inredningen. Sköna kuddar, behövde inte använda en egen som jag alltid brukar ha med mig. Bra tryck i duschen vilket brukar vara ett problem men inte här. Stor tv, kanon när man vill ta det lugnt på kvällen efter en dag i storstaden. Och något som jag inte visste fanns var kylskåp, vad glad jag blev över det. Jag vet inte om alla rum har det. Jag kommer tillbaka.
Jag hade en underbar vistelse. Jag brukar bo på ett annat hotell men kände att jag behöver hitta ett nytt bra hotell. Och jag hittade det. Så trevlig personal som gärna hjälper till om det är något. Killarna i dörren, supertrevliga, alltid med ett leende på läpparna, en tjej som jag pratade med i ”concierge” som också var hur trevlig som helst. Rummet var rent och fint, gillade inredningen. Sköna kuddar, behövde inte använda en egen som jag alltid brukar ha med mig. Bra tryck i duschen vilket brukar vara ett problem men inte här. Stor tv, kanon när man vill ta det lugnt på kvällen efter en dag i storstaden. Och något som jag inte visste fanns var kylskåp, vad glad jag blev över det. Jag vet inte om alla rum har det. Jag kommer tillbaka.
8
Anna
1 sep. 2026
·
Stannade 5 nätter
Centralt och bra boende. Bra frukost
Centralt och bra boende. Bra frukost
10
NILS-OSCAR
31 juli 2026
·
Stannade 2 nätter
Vi hade ett bra rum, personalen var trevlig och hotellets lobby var trevligt och livlig. Läget på hotellet var utmärkt.
Vi hade ett bra rum, personalen var trevlig och hotellets lobby var trevligt och livlig. Läget på hotellet var utmärkt.
Boendets policy
Instruktioner för incheckning
Allt du behöver veta för en smidig incheckning.
Incheckning
Checka ut
Från 15:00 till 02:00
Innan 11:00
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Ytterligare regler och information om denna fastighet.
Tillval
Ytterligare betalda tjänster du kan efterfråga.
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Omedelbara AI-svar är baserade på hotellinformation
Priser för kommande datum
oktober 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
november 2026
sö | må | ti | on | to | fr | lö |
|---|---|---|---|---|---|---|
Billigare
Dyrare
Genomsnittligt pris per natt för alla erbjudanden, med skatter och avgifter.
Priser i USD för 2 gäster uppdateras dagligen.
- 2026-10-20: 322.42279528671264USD
- 2026-10-21: 317.53314077789304USD
- 2026-10-22: 312.6209427207947USD
- 2026-10-23: 256.8809917800903USD
- 2026-10-24: 479.5582131930542USD
- 2026-10-25: 267.1631281325531USD
- 2026-10-26: 276.83979205802916USD
- 2026-10-27: 269.67370169265746USD
- 2026-10-28: 418.01028362792965USD
- 2026-10-29: 468.828032383728USD
- 2026-10-30: 287.89440467651366USD
- 2026-10-31: 278.41844USD
- 2026-11-01: 251.51425686126709USD
- 2026-11-02: 354.0345715124512USD
- 2026-11-03: 507.5146113085937USD
- 2026-11-04: 533.8041915406799USD
- 2026-11-05: 407.2717089442444USD
- 2026-11-06: 431.09952USD
- 2026-11-07: 323.32464USD
- 2026-11-08: 255.97541264923095USD
- 2026-11-09: 310.975435USD
- 2026-11-10: 482.47958981643677USD
- 2026-11-11: 434.467485USD
- 2026-11-12: 284.64162418914793USD
- 2026-11-13: 286.92636826828004USD
- 2026-11-14: 424.04229304595947USD
- 2026-11-15: 314.73698705566403USD
- 2026-11-16: 409.56645715118407USD
- 2026-11-17: 504.17169088882446USD
- 2026-11-18: 502.8155833995056USD
- 2026-11-19: 425.16803151000977USD
- 2026-11-20: 425.16803151000977USD
- 2026-11-21: 477.47153028808594USD
- 2026-11-22: 331.0281952796936USD
- 2026-11-23: 1031.719945USD
- 2026-11-24: 497.81739095611573USD
- 2026-11-25: 482.7075263311767USD
- 2026-11-26: 449.062USD
- 2026-11-27: 450.8346492218017USD
- 2026-11-28: 1141.4774923843383USD
- 2026-11-29: 305.8877878384399USD
- 2026-11-30: 455.20213622406004USD
- 2026-12-01: 503.80801343444824USD
- 2026-12-02: 497.81739095611573USD
- 2026-12-03: 517.5506700994873USD
- 2026-12-04: 428.17094862716675USD
- 2026-12-05: 436.45426366973874USD
- 2026-12-06: 293.97629769073484USD
- 2026-12-07: 400.67600803710934USD
- 2026-12-08: 476.34579182403564USD
- 2026-12-09: 447.4230018144226USD
- 2026-12-10: 396.8544312145996USD
- 2026-12-11: 336.13372653274536USD
- 2026-12-12: 429.6132560670471USD
- 2026-12-13: 323.80833272735595USD
- 2026-12-14: 347.276235007019USD
- 2026-12-15: 310.49414052246095USD
- 2026-12-16: 325.06398781005856USD
- 2026-12-17: 501.6460254852295USD
- 2026-12-18: 325.06398781005856USD
- 2026-12-19: 341.3217233187866USD
- 2026-12-20: 289.8197196295166USD
Om du planerar att ankomma efter 14.00 ska du kontakta boendet i förväg med kontaktinformationen i bokningsbekräftelsen. Personalen i receptionen välkomnar gästerna vid ankomst. Informationen från boendet kan ha översatts med automatiska översättningsverktyg.
Incheckning måste göras av någon som är minst 18 år.
- Avgifter för extragäster kan tillkomma och varierar i enlighet med boendets policy.
- Statligt utfärdad fotolegitimation och kreditkort kan krävas vid incheckning för oförutsedda utgifter.
- Särskilda önskemål erbjuds i mån av tillgång vid incheckning och kan medföra ytterligare avgifter. Särskilda önskemål kan inte garanteras.
- Boendet accepterar kreditkort och bankkort; ingen kontantbetalning.
- Kontantfria transaktioner erbjuds
- På detta boende finns bland annat följande säkerhetsdetaljer: kolmonoxiddetektor, brandsläckare, rökdetektor, säkerhetssystem, förbandslåda och fönstergaller.
- Endast registrerade gäster är tillåtna på boendets rum.
- Bil behövs inte för transport till och från detta boende.
- Höjdbegränsning gäller för parkering.
- Kontantfria betalningsmetoder är tillgängliga för alla transaktioner.
- Kontaktfri incheckning och kontaktfri utcheckning är tillgängliga.
- Avgift för frukostbuffé: GBP 26 per person (ungefärligt pris)
- Avgift för närliggande parkering: GBP 60 per per dag (400 meter bort, öppen dygnet runt)
- Husdjursavgift: GBP 100 per husdjur (varierar beroende på vistelsens längd)
- Inga avgifter tas ut för assistanshundar
- Tidig incheckning är tillgänglig mot en avgift (i mån av tillgänglighet)
- Sen utcheckning är möjlig mot en avgift (endast i mån av tillgång)
Det är möjligt att listan ovan inte är fullständig, samt att avgifter och depositioner inte inkluderar skatt. Observera att dessa kan komma att ändras.
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Självtvätt
24-Hour Front Desk
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Wheelchair Accessible (Limited)
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