Mystique Holbox by Royalton, A Tribute Portfolio Resort
US$ 165
/ noite
Média para novembro
Preços para Mystique Holbox by Royalton, A Tribute Portfolio Resort
Selecione datas para ver preços e disponibilidade
US$ 165
/ noite
Média para novembro
Média de preços por mês
Em Mystique Holbox by Royalton, A Tribute Portfolio Resort, a diária custa em média US$ 152 no mês mais barato (maio) e US$ 230 no mês mais caro (fevereiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 200 |
| fevereiro | US$ 230 |
| março | US$ 200 |
| abril | US$ 192 |
| maio | US$ 152 |
| junho | US$ 166 |
| julho | US$ 190 |
| agosto | US$ 197 |
| setembro | US$ 165 |
| outubro | US$ 153 |
| novembro | US$ 165 |
| dezembro | US$ 223 |
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nov. · US$ 165
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Mais caro: fevereiro (aprox. US$ 230)
Mais barato: maio (aprox. US$ 152)
Sobre esta propriedade
Desfrute de massagens e tratamentos faciais. Você pode tomar sol na praia particular ou aproveitar outras instalações recreativas, como uma piscina externa e uma academia. Este resort oferece Wi-Fi de cortesia, serviços de concierge e loja ...
Comodidades
Desfrute de massagens e tratamentos faciais. Você pode tomar sol na praia particular ou aproveitar outras instalações recreativas, como uma piscina externa e uma academia. Este resort oferece Wi-Fi de cortesia, serviços de concierge e loja de presentes/banca de jornal.
Comodidades
As comodidades presentes incluem serviço de lavanderia e lavagem a seco, balcão de recepção 24 horas e armazenamento para bagagem. Estacionamento grátis sem manobrista está disponível no local.
Jantar
Saboreie uma especialidade em um dos 2 restaurantes neste resort ou hospede-se no local e aproveite o serviço de quarto (horário limitado). Relaxe com uma bebida refrescante em um bar ao lado da piscina ou em um dos 2 bares/lounges. Há café da manhã feito na hora disponível diariamente, entre 7h30 e 10h30, mediante uma taxa.
Quartos
Sinta-se em casa em um de nossos 38 quartos com ar-condicionado, frigobares e máquinas de café expresso. Os quartos possuem varandas ou pátios particulares. Nos quartos, você encontra TVs LED 55 polegadas com canais via satélite para a sua diversão, além de Wi-Fi de cortesia para navegar na web. Banheiros apresentam chuveiros com chuveiros com efeito de chuva e produtos de toalete de cortesia.
Localização
Em Isla Holbox, Mystique Holbox by Royalton, A Tribute Portfolio Resort fica a apenas 5 minutos de caminhada de Praia de Holbox e de Reserva Natural Yum Balam. Este resort na praia fica a 0,3 km de Holbox Baseball Park e a 0,7 km de Praça principal.
Lugares próximos
Reserva Natural Yum Balam(0.1 milhas)
Holbox Baseball Park(0.2 milhas)
Praia de Holbox(0.2 milhas)
Praça principal(0.5 milhas)
Igreja de Holbox(0.5 milhas)
Letras de Holbox(0.5 milhas)
Píer do Tubarão-Baleia(0.5 milhas)
Balsa Holbox(0.8 milhas)
Praia da Bioluminescência(1 milhas)
Praia Punta Coco(1 milhas)
Isla de Pasión(1.4 milhas)
Caminho da Praia Paseo Kuka(1.8 milhas)
Praia de Punta Mosquito(2 milhas)
Estacionamento
Restaurante
Piscina
Quartos de não fumantes
Serviço de quarto
Balcão de turismo
Localização
Av. Pedro Joaquin Coldwell entre calle Chabelita y Paseo Carey, Estado de Quintana Roo, México
Reserva Natural Yum Balam (0.1 milhas)
Holbox Baseball Park (0.2 milhas)
Praia de Holbox (0.2 milhas)
Praça principal (0.5 milhas)
Igreja de Holbox (0.5 milhas)
Letras de Holbox (0.5 milhas)
Opções de quarto
6
Deluxe Junior Suite Partial Ocean View
Detalhes do quarto
1 Cama King
e 1 Sofá-Cama
Acomoda 3
409 ft²
Varanda ou terraçoAr condicionadoWi-Fi (gratuito)Sofá-cama
14
Presidential Ocean Front One Bedroom Suite
Detalhes do quarto
1 Cama King
e 1 Sofá-Cama
Acomoda 3
840 ft²
Varanda ou terraçoAr condicionadoWi-Fi (gratuito)Sala de estar separada
7
Premium Junior Suite Ocean Front
Detalhes do quarto
1 Cama King
e 1 Sofá-Cama
Acomoda 3
463 ft²
Varanda ou terraçoAr condicionadoWi-Fi (gratuito)Sofá-cama
9
Deluxe Junior Suite Loft Ocean View
Detalhes do quarto
1 Cama King
e 1 Sofá-Cama
2 Camas Queen
Acomoda 3
409 ft²
Varanda ou terraçoAr condicionadoWi-Fi (gratuito)Sofá-cama
9
Deluxe Junior Suite Pool View
Detalhes do quarto
1 Cama King
e 1 Sofá-Cama
Acomoda 3
366 ft²
Varanda ou terraçoAr condicionadoWi-Fi (gratuito)Sofá-cama
8
Deluxe Junior Suite Swim Out
Detalhes do quarto
1 Cama King
e 1 Sofá-Cama
Acomoda 3
409 ft²
Varanda ou terraçoAr condicionadoWi-Fi (gratuito)Sofá-camaPiscina de mergulho
7
Deluxe Junior Suite
Detalhes do quarto
1 Cama King
e 1 Sofá-Cama
2 Camas Queen
Acomoda 3
366 ft²
Varanda ou terraçoAr condicionadoWi-Fi (gratuito)Sofá-cama
Avaliações dos hóspedes sobre Mystique Holbox by Royalton, A Tribute Portfolio Resort
8.5
Muito bom
Com base em 609 avaliações verificadas
Opinião dos hóspedes
Resumo gerado por IA com base em avaliações recentes dos hóspedes
No Mystique Holbox by Royalton, A Tribute Portfolio Resort, os viajantes elogiam a localização à beira-mar, a facilidade de caminhar pela área e a simpatia da equipe, além dos quartos limpos e confortáveis. No entanto, apontam desvantagens como o barulho da construção nas proximidades, o serviço lento nos restaurantes com pouca variedade e alguns problemas de manutenção ocasionais.
Leia maisIsso foi útil?
Opinião dos hóspedes
No Mystique Holbox by Royalton, A Tribute Portfolio Resort, os viajantes elogiam a localização à beira-mar, a facilidade de caminhar pela área e a simpatia da equipe, além dos quartos limpos e confortáveis. No entanto, apontam desvantagens como o barulho da construção nas proximidades, o serviço lento nos restaurantes com pouca variedade e alguns problemas de manutenção ocasionais.
Muitos apreciam o clube de praia espaçoso e a vista do pôr do sol da costa. Alguns hóspedes relatam que a categoria do quarto não corresponde às expectativas e que há ruído da piscina ou do tráfego próximo às áreas térreas. Mais adequado para viajantes que buscam uma base de praia tranquila e que sejam flexíveis quanto às opções de refeições no local e ao possível ruído durante o dia.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Comodidades
A estrutura à beira-mar e o clube de praia recebem elogios frequentes. Alguns mencionam que a piscina principal é pequena.
Avaliações dos hóspedes relacionadas
10
Melodie
16 de jul. de 2023
·
Hospedou-se por 7 noites
Our stay was overall excellent. We arrived very late, were greeted by name, quickly directed to the restaurant as we had not eaten anything & when we returned to finish checking in our bags were already taken to the room. The property is beautiful, staff is amazing, beach is incredible- just perfect. Convenient location to walk to town (5-10 min walk down the beach) or to Punta Coco the other way. Room was comfortable with great amenities. We had the Loft ocean view room and loved it- Special thanks to Leonardo & Miguel at the front desk, Gambino! Looking out for guests and his co-workers! Monserrat, Itzel, Fernando & Hector at the restaurant Uleses & Julian overseeing everything - Two negatives with misleading advertising descriptions: The "$150 resort credit" is a coupon book for things at the hotel like Spa services, bottles of wine, breakfast or dinner at $5 per. We expected $150 but were only able to received $25 value. The "Jr Suite Ocean Front Swim out" rooms: There is a dirt road that runs right in front between the these rooms (the main hotel) & the restaurant heading to the beach making the use of the little pool look unpleasant- LOTS of golf carts, motorcycles 4 wheelers etc (noise & Dust) The ocean is quite a ways away, so while you CAN see it, it's not the best view & it's NOT Ocean front. You'll get a better view from the higher rooms and going to the main pool! I would have been VERY upset if I booked this room (I considered it)
Our stay was overall excellent. We arrived very late, were greeted by name, quickly directed to the restaurant as we had not eaten anything & when we returned to finish checking in our bags were already taken to the room. The property is beautiful, staff is amazing, beach is incredible- just perfect. Convenient location to walk to town (5-10 min walk down the beach) or to Punta Coco the other way. Room was comfortable with great amenities. We had the Loft ocean view room and loved it- Special thanks to Leonardo & Miguel at the front desk, Gambino! Looking out for guests and his co-workers! Monserrat, Itzel, Fernando & Hector at the restaurant Uleses & Julian overseeing everything - Two negatives with misleading advertising descriptions: The "$150 resort credit" is a coupon book for things at the hotel like Spa services, bottles of wine, breakfast or dinner at $5 per. We expected $150 but were only able to received $25 value. The "Jr Suite Ocean Front Swim out" rooms: There is a dirt road that runs right in front between the these rooms (the main hotel) & the restaurant heading to the beach making the use of the little pool look unpleasant- LOTS of golf carts, motorcycles 4 wheelers etc (noise & Dust) The ocean is quite a ways away, so while you CAN see it, it's not the best view & it's NOT Ocean front. You'll get a better view from the higher rooms and going to the main pool! I would have been VERY upset if I booked this room (I considered it)
10
Maria Kai
9 de dez. de 2023
·
Hospedou-se por 3 noites
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
6
Tobias
8 de ago. de 2025
·
Hospedou-se por 3 noites
Frühstück nur feste Menüs und somit eintönig. Pool sehr klein. Ruhige Lage, trotzdem nah am Zentrum. Preis\Leistung ungenügend
Frühstück nur feste Menüs und somit eintönig. Pool sehr klein. Ruhige Lage, trotzdem nah am Zentrum. Preis\Leistung ungenügend
6
Frances
12 de fev. de 2026
·
Hospedou-se por 8 noites
Fint hotellrum mot poolen och delvis utsikt mot havet med takterrass dock endast morgonsol. Det hade varit trevligt med loungemöbler på takterrassen istället för solstolar eftersom det inte är någon sol på taket under dagen. Saknades ytterbeslyning på balkongen. Det var en byggarbetsplats på baksidan som lät mycket när man låg vid stranden. Personalen i receptionen och städarna var mycket trevliga. Däremot kändes personalen på frukosten trötta och oengagerade. Den inkluderade frukosten var OK, det kändes inte som att maten var nylagad utan som att det legat ett tag och värmts upp lite. Fin beachklubb men samma trötta personal som jobbar i frukosten. Hotellet låg i bra gångavstånd till restauranger och det var fint rum men det var inte prisvärt.
Fint hotellrum mot poolen och delvis utsikt mot havet med takterrass dock endast morgonsol. Det hade varit trevligt med loungemöbler på takterrassen istället för solstolar eftersom det inte är någon sol på taket under dagen. Saknades ytterbeslyning på balkongen. Det var en byggarbetsplats på baksidan som lät mycket när man låg vid stranden. Personalen i receptionen och städarna var mycket trevliga. Däremot kändes personalen på frukosten trötta och oengagerade. Den inkluderade frukosten var OK, det kändes inte som att maten var nylagad utan som att det legat ett tag och värmts upp lite. Fin beachklubb men samma trötta personal som jobbar i frukosten. Hotellet låg i bra gångavstånd till restauranger och det var fint rum men det var inte prisvärt.
10
Lucila
13 de jun. de 2024
·
Hospedou-se por 3 noites
Had a great time, the hotel is beautiful my room was great, the staff great, had a massage which was great…..overall, I recommend to everyone!
Had a great time, the hotel is beautiful my room was great, the staff great, had a massage which was great…..overall, I recommend to everyone!
10
Rodrigo
5 de mai. de 2024
·
Hospedou-se por 2 noites
El hotel está en muy lindo, Justo en la playa y con un beach club muy padre. El servicio es bueno, la comida rica, recomiendo el ceviche. Esta a cuatro cuadras del centro, se puede caminar o tomar taxi de $150 pesos. Si volvemos.
El hotel está en muy lindo, Justo en la playa y con un beach club muy padre. El servicio es bueno, la comida rica, recomiendo el ceviche. Esta a cuatro cuadras del centro, se puede caminar o tomar taxi de $150 pesos. Si volvemos.
8
Julie
15 de ago. de 2025
·
Hospedou-se por 3 noites
Pros: the installations at the beach are nice (chairs, tents, etc). The emplacement is nice as we can easily walk to go eat or shop. People working at the reception were really plaisant (call taxis, give recommendations, facilitate the departure and the arrival). Cons: Only one restaurant - small menu and 2 times the thing we wanted to order wasn't even available. Always missing towels and it takes forever to get one. Service is very slow at restaurant and the drinks taste water only.. Can also be a bit noisy at night. I was shocked to see the constructions next to the hotel, but never been woken up by it in the normal, only ny noisy people at night. Also, a lot of smokers..
Pros: the installations at the beach are nice (chairs, tents, etc). The emplacement is nice as we can easily walk to go eat or shop. People working at the reception were really plaisant (call taxis, give recommendations, facilitate the departure and the arrival). Cons: Only one restaurant - small menu and 2 times the thing we wanted to order wasn't even available. Always missing towels and it takes forever to get one. Service is very slow at restaurant and the drinks taste water only.. Can also be a bit noisy at night. I was shocked to see the constructions next to the hotel, but never been woken up by it in the normal, only ny noisy people at night. Also, a lot of smokers..
10
Lana
29 de fev. de 2024
·
Hospedou-se por 2 noites
This hotel is absolutely AMAZING!! We were sad to go. The service, amenities, beach, etc exceeded our expectations. We can’t wait to return. I highly recommend this hotel for families and couples. The beach service and location are perfect!! We walked the beach to the most incredible part of beach - stunning! And the other direction is just steps to downtown and shops, etc. this hotel was perfect!!
This hotel is absolutely AMAZING!! We were sad to go. The service, amenities, beach, etc exceeded our expectations. We can’t wait to return. I highly recommend this hotel for families and couples. The beach service and location are perfect!! We walked the beach to the most incredible part of beach - stunning! And the other direction is just steps to downtown and shops, etc. this hotel was perfect!!
10
Daniela
13 de jul. de 2024
·
Hospedou-se por 3 noites
La mejor opción en Holbox. El hotel está muy bien ubicado! Tiene un club de playa a unos cuántos pasos, el personal es muy atento y amigable. Las instalaciones limpias y cómodas.
La mejor opción en Holbox. El hotel está muy bien ubicado! Tiene un club de playa a unos cuántos pasos, el personal es muy atento y amigable. Las instalaciones limpias y cómodas.
10
Omar
21 de mar. de 2025
·
Hospedou-se por 4 noites
Muy bonito Hotel, la habitación muy amplia y con todas las comodidades y me gustó que tiene una playa muy linda y la pasas muy agusto en su Beach Club
Muy bonito Hotel, la habitación muy amplia y con todas las comodidades y me gustó que tiene una playa muy linda y la pasas muy agusto en su Beach Club
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Limpeza
Os quartos e as áreas comuns são consistentemente muito limpos, com serviço de limpeza atencioso. Algumas avaliações mencionam pequenos problemas de manutenção, como baixa pressão da água ou problemas temporários com a água ou água quente.
Avaliações dos hóspedes relacionadas
10
Robert
11 de jun. de 2023
·
Hospedou-se por 1 noite
Excelente hotel, rica comida, y esta cerca de la playa. Nos encantó. Las habitaciones muy amplias y muy limpias.
Excelente hotel, rica comida, y esta cerca de la playa. Nos encantó. Las habitaciones muy amplias y muy limpias.
10
Maria Kai
9 de dez. de 2023
·
Hospedou-se por 3 noites
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
6
Sam
3 de fev. de 2025
·
Hospedou-se por 7 noites
Nice place but they don’t clean the beach properly.
Nice place but they don’t clean the beach properly.
4
Veronica
2 de mai. de 2023
·
Hospedou-se por 5 noites
The ocean front was a plus. The view was beautiful. The view at night even more beautiful. We did have many issues with our room and staff. We had a problem getting into our room, our keys constantly failed and staff was not too concerned with that issue one young man even laughed at us. The supposed manager was useless come to find out she wasn’t the manager. Staff sat around on their phones. The day the real manager was onsite there was a complete change in staffs attitude. They were all working and extremely courteous and accommodating. We had to call several times for the AC to run. They cleaned but didn’t leave toilet paper or sufficient coffee and coffee supplies. The room was decent but could have been cleaner. I would not stay here again for the amount of money we paid.
The ocean front was a plus. The view was beautiful. The view at night even more beautiful. We did have many issues with our room and staff. We had a problem getting into our room, our keys constantly failed and staff was not too concerned with that issue one young man even laughed at us. The supposed manager was useless come to find out she wasn’t the manager. Staff sat around on their phones. The day the real manager was onsite there was a complete change in staffs attitude. They were all working and extremely courteous and accommodating. We had to call several times for the AC to run. They cleaned but didn’t leave toilet paper or sufficient coffee and coffee supplies. The room was decent but could have been cleaner. I would not stay here again for the amount of money we paid.
10
ANA CAROLINA
4 de mai. de 2023
·
Hospedou-se por 3 noites
El hotel está muy bien ubicado, en muy buen estado las habitaciones, y el servicio es excelente, lo único malo es que les falta limpieza en la playa ya que hubo sargazo y el baño de la suite tiene una ventada que da a la terraza de la habitación de a lado.
El hotel está muy bien ubicado, en muy buen estado las habitaciones, y el servicio es excelente, lo único malo es que les falta limpieza en la playa ya que hubo sargazo y el baño de la suite tiene una ventada que da a la terraza de la habitación de a lado.
10
katia
29 de jun. de 2023
·
Hospedou-se por 2 noites
Very nice hotel, we stayed for two nights. The staff was very friendly. The hotel is beautiful and very clean. We will stay here again in the future.
Very nice hotel, we stayed for two nights. The staff was very friendly. The hotel is beautiful and very clean. We will stay here again in the future.
8
Elizabeth
30 de nov. de 2025
·
Hospedou-se por 1 noite
The hotel was very nice however the beach was not clean!
The hotel was very nice however the beach was not clean!
8
TATIANA
25 de ago. de 2025
·
Hospedou-se por 7 noites
The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls.
The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls.
10
Ana
19 de jun. de 2025
·
Hospedou-se por 2 noites
Everyone is EXTREMELY nice. The hotel and amenities are super clean and beautiful.
Everyone is EXTREMELY nice. The hotel and amenities are super clean and beautiful.
10
YOUNG JOON
29 de dez. de 2025
·
Hospedou-se por 3 noites
the staff was amazing, the room was spotless, and the amenities were fantastic. I especially loved the beach downstairs that we could go to. So convenient!
the staff was amazing, the room was spotless, and the amenities were fantastic. I especially loved the beach downstairs that we could go to. So convenient!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Quartos
Os quartos são modernos, espaçosos e confortáveis, com algumas vistas agradáveis. No entanto, vários hóspedes relatam um ruído significativo da construção próxima ou da piscina, expectativas desalinhadas em relação à vista para o mar ou para a frente do mar, e problemas ocasionais, como falhas no ar condicionado ou baixa pressão da água.
Avaliações dos hóspedes relacionadas
10
Melodie
16 de jul. de 2023
·
Hospedou-se por 7 noites
Our stay was overall excellent. We arrived very late, were greeted by name, quickly directed to the restaurant as we had not eaten anything & when we returned to finish checking in our bags were already taken to the room. The property is beautiful, staff is amazing, beach is incredible- just perfect. Convenient location to walk to town (5-10 min walk down the beach) or to Punta Coco the other way. Room was comfortable with great amenities. We had the Loft ocean view room and loved it- Special thanks to Leonardo & Miguel at the front desk, Gambino! Looking out for guests and his co-workers! Monserrat, Itzel, Fernando & Hector at the restaurant Uleses & Julian overseeing everything - Two negatives with misleading advertising descriptions: The "$150 resort credit" is a coupon book for things at the hotel like Spa services, bottles of wine, breakfast or dinner at $5 per. We expected $150 but were only able to received $25 value. The "Jr Suite Ocean Front Swim out" rooms: There is a dirt road that runs right in front between the these rooms (the main hotel) & the restaurant heading to the beach making the use of the little pool look unpleasant- LOTS of golf carts, motorcycles 4 wheelers etc (noise & Dust) The ocean is quite a ways away, so while you CAN see it, it's not the best view & it's NOT Ocean front. You'll get a better view from the higher rooms and going to the main pool! I would have been VERY upset if I booked this room (I considered it)
Our stay was overall excellent. We arrived very late, were greeted by name, quickly directed to the restaurant as we had not eaten anything & when we returned to finish checking in our bags were already taken to the room. The property is beautiful, staff is amazing, beach is incredible- just perfect. Convenient location to walk to town (5-10 min walk down the beach) or to Punta Coco the other way. Room was comfortable with great amenities. We had the Loft ocean view room and loved it- Special thanks to Leonardo & Miguel at the front desk, Gambino! Looking out for guests and his co-workers! Monserrat, Itzel, Fernando & Hector at the restaurant Uleses & Julian overseeing everything - Two negatives with misleading advertising descriptions: The "$150 resort credit" is a coupon book for things at the hotel like Spa services, bottles of wine, breakfast or dinner at $5 per. We expected $150 but were only able to received $25 value. The "Jr Suite Ocean Front Swim out" rooms: There is a dirt road that runs right in front between the these rooms (the main hotel) & the restaurant heading to the beach making the use of the little pool look unpleasant- LOTS of golf carts, motorcycles 4 wheelers etc (noise & Dust) The ocean is quite a ways away, so while you CAN see it, it's not the best view & it's NOT Ocean front. You'll get a better view from the higher rooms and going to the main pool! I would have been VERY upset if I booked this room (I considered it)
6
jorge
24 de mar. de 2025
·
Hospedou-se por 3 noites
Los cuartos ocean view del segundo piso en los que nos hospedamos no tienen vista al mar.
Los cuartos ocean view del segundo piso en los que nos hospedamos no tienen vista al mar.
6
ARTURO
14 de fev. de 2026
·
Hospedou-se por 3 noites
LA HABITACION ESTABA BIEN, LIMPIA Y NUEVA, PEROOOOO, AL LADO ESTAN EN CONSTRUCCION, Y TOOOODOOOO EL DIA ESTABA RUIDOSOO, LO CUAL ME FUE IMPOSIBLE DESCANSAR, EL HOTEL EN GENERAL, COMPARANDO LOS OTROS ESTA BIEN !
LA HABITACION ESTABA BIEN, LIMPIA Y NUEVA, PEROOOOO, AL LADO ESTAN EN CONSTRUCCION, Y TOOOODOOOO EL DIA ESTABA RUIDOSOO, LO CUAL ME FUE IMPOSIBLE DESCANSAR, EL HOTEL EN GENERAL, COMPARANDO LOS OTROS ESTA BIEN !
8
Aurora Arizmendi
14 de jun. de 2025
·
Hospedou-se por 2 noites
El hotel está muy lindo, bien ubicado pero hay obra a lado de él, el ruido es de las 8 am a las 7pm. Y en especial en el cuarto que nos quedamos da exactamente a la obra.
El hotel está muy lindo, bien ubicado pero hay obra a lado de él, el ruido es de las 8 am a las 7pm. Y en especial en el cuarto que nos quedamos da exactamente a la obra.
6
Pablo Augurio
30 de jul. de 2023
·
Hospedou-se por 2 noites
Durante la estancia no hubo agua por toda una tarde ni agua caliente durante día y medio
Durante la estancia no hubo agua por toda una tarde ni agua caliente durante día y medio
10
Nabil
22 de abr. de 2025
·
Hospedou-se por 3 noites
The room was clean and beautiful. Great location, not far from dinning and shopping. Staff was very friendly. Food was great and the beach was wonderful. Traveled as a family with two little ones and they loved it.
The room was clean and beautiful. Great location, not far from dinning and shopping. Staff was very friendly. Food was great and the beach was wonderful. Traveled as a family with two little ones and they loved it.
2
Reginald
26 de nov. de 2025
·
Hospedou-se por 4 noites
The room was continuously loud day and night. The manager was unable to get us a reduced rate despite expressing our concerns. The line bright spot was Lisa at the front desk!
The room was continuously loud day and night. The manager was unable to get us a reduced rate despite expressing our concerns. The line bright spot was Lisa at the front desk!
10
Robert
5 de fev. de 2025
·
Hospedou-se por 5 noites
Vi är jättenöjda med vår vistelse. Personalen gör är väldigt serviceminded! Vill särskilt nämna Laura i restaurangen, hon ler alltid och är mån om dig som gäst. Vi hade först rum med egen pool men då poolen ligger precis vid vägen och uteplatsen inte har några stolar då tyckte vi inte att det var ett prisvärt alternativ, kan inte rekommendera det rummet. Vi fick byta till annat rum och blev då nöjda. Sängarna är tyvärr hårda så de kunde varit bättre. Som helhet är vi väldigt nöjda och skulle absolut kunna tänka oss att återvända. Ett sista tips, boka rum på andra eller tredje våningen om du inte vill ha insyn på rummet.
Vi är jättenöjda med vår vistelse. Personalen gör är väldigt serviceminded! Vill särskilt nämna Laura i restaurangen, hon ler alltid och är mån om dig som gäst. Vi hade först rum med egen pool men då poolen ligger precis vid vägen och uteplatsen inte har några stolar då tyckte vi inte att det var ett prisvärt alternativ, kan inte rekommendera det rummet. Vi fick byta till annat rum och blev då nöjda. Sängarna är tyvärr hårda så de kunde varit bättre. Som helhet är vi väldigt nöjda och skulle absolut kunna tänka oss att återvända. Ett sista tips, boka rum på andra eller tredje våningen om du inte vill ha insyn på rummet.
10
Ana
17 de nov. de 2025
·
Hospedou-se por 4 noites
Muy lindo el hospedaje, con habitaciones muy amplias, limpias y cómodas. El personal muy amable y siempre dispuestos a orientar. Definitivamente si volveríamos y lo recomendamos precio, calidad, ubicación.
Muy lindo el hospedaje, con habitaciones muy amplias, limpias y cómodas. El personal muy amable y siempre dispuestos a orientar. Definitivamente si volveríamos y lo recomendamos precio, calidad, ubicación.
6
Cassandra
13 de jul. de 2024
·
Hospedou-se por 6 noites
Air conditioner went out multiple nights. Made sleeping very challenging. Hotel is supposed to refund us one night.
Air conditioner went out multiple nights. Made sleeping very challenging. Hotel is supposed to refund us one night.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Serviço
A equipe é amplamente descrita como simpática, acolhedora e prestativa em todo o hotel e nas áreas da praia. Ainda assim, vários hóspedes citam o serviço muito lento nos restaurantes e a má comunicação antes da chegada ou respostas inconsistentes da gerência.
Avaliações dos hóspedes relacionadas
10
Edna
15 de nov. de 2023
·
Hospedou-se por 4 noites
Staff members where nice,professional and friendly Thank you Miguel,Monserrat and Hector,nice hotel clean and quiet
Staff members where nice,professional and friendly Thank you Miguel,Monserrat and Hector,nice hotel clean and quiet
10
Maria Kai
9 de dez. de 2023
·
Hospedou-se por 3 noites
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
10
Alexander
8 de mar. de 2023
·
Hospedou-se por 5 noites
Enrique the manager was amazing!! He went out of his way to welcome us. Helped set up everything so my room could be decorated for my birthday. It was a beautiful stay. He went out of his way to make sure we were taken care of in every single. It’s because of managers like him that make our stay so special and the reason we keep coming back. Also Gabino at the beach was extremely attentive, professional and helpful. Always with a smile and ready accommodate anything that we needed. The service at this hotel is as good as any Ritz, Le Blanc or Four Seasons. Maybe even better!! Thank you so much Enrique and Gabino for making our stay so fun and magical! ♥️✨💫
Enrique the manager was amazing!! He went out of his way to welcome us. Helped set up everything so my room could be decorated for my birthday. It was a beautiful stay. He went out of his way to make sure we were taken care of in every single. It’s because of managers like him that make our stay so special and the reason we keep coming back. Also Gabino at the beach was extremely attentive, professional and helpful. Always with a smile and ready accommodate anything that we needed. The service at this hotel is as good as any Ritz, Le Blanc or Four Seasons. Maybe even better!! Thank you so much Enrique and Gabino for making our stay so fun and magical! ♥️✨💫
10
Marie-Luise
17 de fev. de 2025
·
Hospedou-se por 5 noites
Der Service ist einfach wunderbar, es sind immer und überall außerordentlich liebe Mitarbeiter anzutreffen. Die Lage war für mich optimal, wer mehr Party und Nightlife sucht, der geht besser weiter ins Zentrum. Es ist alles innerhalb von 10Minuten zu Fuß zu erreichen.
Der Service ist einfach wunderbar, es sind immer und überall außerordentlich liebe Mitarbeiter anzutreffen. Die Lage war für mich optimal, wer mehr Party und Nightlife sucht, der geht besser weiter ins Zentrum. Es ist alles innerhalb von 10Minuten zu Fuß zu erreichen.
10
JL
29 de jun. de 2023
·
Hospedou-se por 4 noites
Our stay was amazing. I went with my wife and 10 year old daughter. The hotel was perfect for our family. The staff were great and the hotel had everything we needed. The beach is one of the best, and you can see the sunset right on the beach. I look forward to our next time at Mystique.
Our stay was amazing. I went with my wife and 10 year old daughter. The hotel was perfect for our family. The staff were great and the hotel had everything we needed. The beach is one of the best, and you can see the sunset right on the beach. I look forward to our next time at Mystique.
8
Julie
15 de ago. de 2025
·
Hospedou-se por 3 noites
Pros: the installations at the beach are nice (chairs, tents, etc). The emplacement is nice as we can easily walk to go eat or shop. People working at the reception were really plaisant (call taxis, give recommendations, facilitate the departure and the arrival). Cons: Only one restaurant - small menu and 2 times the thing we wanted to order wasn't even available. Always missing towels and it takes forever to get one. Service is very slow at restaurant and the drinks taste water only.. Can also be a bit noisy at night. I was shocked to see the constructions next to the hotel, but never been woken up by it in the normal, only ny noisy people at night. Also, a lot of smokers..
Pros: the installations at the beach are nice (chairs, tents, etc). The emplacement is nice as we can easily walk to go eat or shop. People working at the reception were really plaisant (call taxis, give recommendations, facilitate the departure and the arrival). Cons: Only one restaurant - small menu and 2 times the thing we wanted to order wasn't even available. Always missing towels and it takes forever to get one. Service is very slow at restaurant and the drinks taste water only.. Can also be a bit noisy at night. I was shocked to see the constructions next to the hotel, but never been woken up by it in the normal, only ny noisy people at night. Also, a lot of smokers..
10
Presley
4 de set. de 2023
·
Hospedou-se por 4 noites
We took a 5 day vacation to isla Holbox and stayed here. It was beautiful. The staff was very very nice and helpful with all of our requests if we had any. They gave us advice on where to eat, things to do and how to get there. The hotel itself was super clean and well kept. Our private pool was awesome. The only negative thing I would say is that we didn’t have hot water. It was warm/cold. But we had to take into account for being on an island and all the other people trying to shower and use hot water as well. Overall we will definitely be staying here again the next time we visit.
We took a 5 day vacation to isla Holbox and stayed here. It was beautiful. The staff was very very nice and helpful with all of our requests if we had any. They gave us advice on where to eat, things to do and how to get there. The hotel itself was super clean and well kept. Our private pool was awesome. The only negative thing I would say is that we didn’t have hot water. It was warm/cold. But we had to take into account for being on an island and all the other people trying to shower and use hot water as well. Overall we will definitely be staying here again the next time we visit.
8
TATIANA
25 de ago. de 2025
·
Hospedou-se por 7 noites
The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls.
The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls.
4
Michael
6 de ago. de 2022
·
Hospedou-se por 6 noites
Holbox is great. The hotel, however, was a big disappointment. The general service is very poor - rooms are cleaned in the late afternoon, check out was terrible, there is no help to get taxis, directions etc. Each time we asked for something, eg new towels, clean up of our room etc., the staff would say “yes” but nothing would be done. The food at the hotel is very poor although the service in the restaurant is ok. Not a place where you want to have any meals. Only good thing about this hotel is the beautiful beach front and the overall location in Holbox. And the service at the beach area is also terrific.
Holbox is great. The hotel, however, was a big disappointment. The general service is very poor - rooms are cleaned in the late afternoon, check out was terrible, there is no help to get taxis, directions etc. Each time we asked for something, eg new towels, clean up of our room etc., the staff would say “yes” but nothing would be done. The food at the hotel is very poor although the service in the restaurant is ok. Not a place where you want to have any meals. Only good thing about this hotel is the beautiful beach front and the overall location in Holbox. And the service at the beach area is also terrific.
10
YOUNG JOON
29 de dez. de 2025
·
Hospedou-se por 3 noites
the staff was amazing, the room was spotless, and the amenities were fantastic. I especially loved the beach downstairs that we could go to. So convenient!
the staff was amazing, the room was spotless, and the amenities were fantastic. I especially loved the beach downstairs that we could go to. So convenient!
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Localização
Localizado à beira-mar e a uma caminhada de 5 a 10 minutos da cidade, com um ambiente geralmente tranquilo à noite. Alguns mencionam que a construção próxima causa ruído durante o dia.
Avaliações dos hóspedes relacionadas
10
Maria Kai
9 de dez. de 2023
·
Hospedou-se por 3 noites
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
We had such a lovely stay!! The hotel was very well kept and super clean. We were at the beach area every day and there was so much space and nothing shadowing the sun. The pool was amazing as well. The best thing however, was the staff. Super welcoming and so attentive! Everybody we encountered was so helpful! In our opinion it was the perfect location. It’s only a 10 minute walk on the beach to restaurants/shops, yet it’s completely quiet at night. The only tiny thing was a weak water pressure in the shower and the WiFi was not super consistent…..but we were just more offline and that’s the whole point of vacation. Huge recommendation from us!
10
Marie-Luise
17 de fev. de 2025
·
Hospedou-se por 5 noites
Der Service ist einfach wunderbar, es sind immer und überall außerordentlich liebe Mitarbeiter anzutreffen. Die Lage war für mich optimal, wer mehr Party und Nightlife sucht, der geht besser weiter ins Zentrum. Es ist alles innerhalb von 10Minuten zu Fuß zu erreichen.
Der Service ist einfach wunderbar, es sind immer und überall außerordentlich liebe Mitarbeiter anzutreffen. Die Lage war für mich optimal, wer mehr Party und Nightlife sucht, der geht besser weiter ins Zentrum. Es ist alles innerhalb von 10Minuten zu Fuß zu erreichen.
8
Aurora Arizmendi
14 de jun. de 2025
·
Hospedou-se por 2 noites
El hotel está muy lindo, bien ubicado pero hay obra a lado de él, el ruido es de las 8 am a las 7pm. Y en especial en el cuarto que nos quedamos da exactamente a la obra.
El hotel está muy lindo, bien ubicado pero hay obra a lado de él, el ruido es de las 8 am a las 7pm. Y en especial en el cuarto que nos quedamos da exactamente a la obra.
10
jonathan
8 de ago. de 2024
·
Hospedou-se por 5 noites
Beautiful area! Beaches are less crowded and the town is an easy walk
Beautiful area! Beaches are less crowded and the town is an easy walk
10
efrain
6 de abr. de 2024
·
Hospedou-se por 5 noites
Bien ubicada, buen servicio en general muy lindo el hotel
Bien ubicada, buen servicio en general muy lindo el hotel
10
Daniela
13 de jul. de 2024
·
Hospedou-se por 3 noites
La mejor opción en Holbox. El hotel está muy bien ubicado! Tiene un club de playa a unos cuántos pasos, el personal es muy atento y amigable. Las instalaciones limpias y cómodas.
La mejor opción en Holbox. El hotel está muy bien ubicado! Tiene un club de playa a unos cuántos pasos, el personal es muy atento y amigable. Las instalaciones limpias y cómodas.
10
Monica Monteiro
13 de jan. de 2024
·
Hospedou-se por 4 noites
Schöne Unterkunft zum Entspannen. Perfekt gelegen, da sehr ruhig und dennoch nah zum Zentrum. Sehr freundlicher Service.
Schöne Unterkunft zum Entspannen. Perfekt gelegen, da sehr ruhig und dennoch nah zum Zentrum. Sehr freundlicher Service.
10
Monica
28 de mai. de 2025
·
Hospedou-se por 4 noites
Muy buena ubicación queda caminando a 10 mins el centro, vistas hermosas al mar, excelente atención Sin duda regresamos
Muy buena ubicación queda caminando a 10 mins el centro, vistas hermosas al mar, excelente atención Sin duda regresamos
10
Peter
16 de mai. de 2023
·
Hospedou-se por 7 noites
The Hotel and staff were great. Locate right by the beach and within easy walking distance of the town. Second time staying here and wouldn’t hesitate to go back.
The Hotel and staff were great. Locate right by the beach and within easy walking distance of the town. Second time staying here and wouldn’t hesitate to go back.
10
Emily
19 de abr. de 2024
·
Hospedou-se por 5 noites
Our stay was great. Rooms were very nice, beach was beautiful with amazing sunsets. Quiet and outside of town but close enough for a ten minute walk. Definitely recommend.
Our stay was great. Rooms were very nice, beach was beautiful with amazing sunsets. Quiet and outside of town but close enough for a ten minute walk. Definitely recommend.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
Jantar
As opiniões sobre a comida são mistas: o café da manhã e a variedade do cardápio são limitados e o tempo de espera é longo, embora alguns pratos sejam elogiados e alguns hóspedes tenham apreciado as refeições. Vários preferiram comer fora do hotel.
Avaliações dos hóspedes relacionadas
10
blanca
12 de abr. de 2024
·
Hospedou-se por 2 noites
excelente propiedad, nos encanto todo aunque el restaurant no estuvo mal pero preferimos los dias siguientes otras opciones
excelente propiedad, nos encanto todo aunque el restaurant no estuvo mal pero preferimos los dias siguientes otras opciones
6
Tobias
8 de ago. de 2025
·
Hospedou-se por 3 noites
Frühstück nur feste Menüs und somit eintönig. Pool sehr klein. Ruhige Lage, trotzdem nah am Zentrum. Preis\Leistung ungenügend
Frühstück nur feste Menüs und somit eintönig. Pool sehr klein. Ruhige Lage, trotzdem nah am Zentrum. Preis\Leistung ungenügend
10
elizabeth
10 de jun. de 2024
·
Hospedou-se por 3 noites
Beautiful property right on the white sand beach., staff very nice friendly and helpful .. I just would suggest to get some fans in the restaurant to circulate the air and get rid of the flies., but other wise it was a very pleasant stay definitely will book again .
Beautiful property right on the white sand beach., staff very nice friendly and helpful .. I just would suggest to get some fans in the restaurant to circulate the air and get rid of the flies., but other wise it was a very pleasant stay definitely will book again .
10
Rodrigo
5 de mai. de 2024
·
Hospedou-se por 2 noites
El hotel está en muy lindo, Justo en la playa y con un beach club muy padre. El servicio es bueno, la comida rica, recomiendo el ceviche. Esta a cuatro cuadras del centro, se puede caminar o tomar taxi de $150 pesos. Si volvemos.
El hotel está en muy lindo, Justo en la playa y con un beach club muy padre. El servicio es bueno, la comida rica, recomiendo el ceviche. Esta a cuatro cuadras del centro, se puede caminar o tomar taxi de $150 pesos. Si volvemos.
10
Sergio
2 de mar. de 2024
·
Hospedou-se por 4 noites
El hotel me gusto mucho, es pequeño pero esta muy bien administrado. Tiene un restaurant muy bueno, recomiendo el ceviche que tiene pulpo, es excelente y los chilaquiles. El staff es muy amable y en general muy limpio. Volveria a hospedarme aqui.
El hotel me gusto mucho, es pequeño pero esta muy bien administrado. Tiene un restaurant muy bueno, recomiendo el ceviche que tiene pulpo, es excelente y los chilaquiles. El staff es muy amable y en general muy limpio. Volveria a hospedarme aqui.
8
Julie
15 de ago. de 2025
·
Hospedou-se por 3 noites
Pros: the installations at the beach are nice (chairs, tents, etc). The emplacement is nice as we can easily walk to go eat or shop. People working at the reception were really plaisant (call taxis, give recommendations, facilitate the departure and the arrival). Cons: Only one restaurant - small menu and 2 times the thing we wanted to order wasn't even available. Always missing towels and it takes forever to get one. Service is very slow at restaurant and the drinks taste water only.. Can also be a bit noisy at night. I was shocked to see the constructions next to the hotel, but never been woken up by it in the normal, only ny noisy people at night. Also, a lot of smokers..
Pros: the installations at the beach are nice (chairs, tents, etc). The emplacement is nice as we can easily walk to go eat or shop. People working at the reception were really plaisant (call taxis, give recommendations, facilitate the departure and the arrival). Cons: Only one restaurant - small menu and 2 times the thing we wanted to order wasn't even available. Always missing towels and it takes forever to get one. Service is very slow at restaurant and the drinks taste water only.. Can also be a bit noisy at night. I was shocked to see the constructions next to the hotel, but never been woken up by it in the normal, only ny noisy people at night. Also, a lot of smokers..
8
Tomas
11 de mai. de 2024
·
Hospedou-se por 1 noite
Hotel 🏨 muy bueno playas lindo y servicio bueno y comida muy malo tener más menú extendido y sabores
Hotel 🏨 muy bueno playas lindo y servicio bueno y comida muy malo tener más menú extendido y sabores
8
TATIANA
25 de ago. de 2025
·
Hospedou-se por 7 noites
The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls.
The staff were very polite and helpful. However, the waiting time in the restaurant was extremely long. It could take 30-40 minutes just to get your food on the table. The property is very clean and well kept. The beach is very nice-no sargassum, and the ocean part is nice. It was neither too shallow nor too deep. Just perfect for adults and kids. I would suggest to improve menu choices. The breakfast was very modest, not much variety-almost no fruits, and 2 tiny slices of bacon with omelet. They had pizza in the menu but as it turned out they could not make pizza for some safety reason. So why to have it in the menu?! The food in the restaurant lacked flavor. We ended up only having breakfast in the restaurant, and had lunch and supper elsewhere for the last few days. The hotel has serious communication issues. They do not respond to your emails and phone calls. We booked our trip on Expedia and received a formal letter saying in case we have special event or preferences, we may contact the hotel. We had anniversary plans. We contacted the hotel twice through Expedia channel, and probably 3 times sent direct emails to the hotel. No response. When you call them, no one picks up the phone. I gave it 4 stars only because the staff (servers and reception) were very nice, and the hotel and beach were very clean. But it could be really rated as 3-3.5 stars just for the quality of food and wait time for food, also no reply to your emails or phone calls.
4
Rafal
12 de mar. de 2025
·
Hospedou-se por 4 noites
Great hotel besides their dining. Terrible.
Great hotel besides their dining. Terrible.
6
Jorge
2 de abr. de 2024
·
Hospedou-se por 3 noites
Servicio de restaurant “Fresco” deficiente.
Servicio de restaurant “Fresco” deficiente.
Isso foi útil?
Resumo gerado por IA com base em avaliações recentes dos hóspedes
8
KARLA
16 de ago. de 2026
·
Hospedou-se por 1 noite
Todo fue excelente la atención del club de playa increíble, siempre buscan hacerte sentir cómodo. La recepción terrible, la Gte de recepción es la segunda vez que me toca que me reciba y siempre parece estar de malas, llevé a mi perrita salchicha porque es de es de servicio para apoyo y me pidió u. Documento que por ley no es necesario, le presenté 3 certificados de psiquiatra, veterinario y entrenador, además del número de chip y no fueron suficiente. Al final me “hizo el favor de dejarme pasar” pero me retuvo 5 mil pesos por los posibles daños de mi perrita. Entiendo las políticas siempre soy respetuosa pero las formas son las que por servicio se pueden modificar. Me apena pero no regresaré al menos con mi perrita.
Todo fue excelente la atención del club de playa increíble, siempre buscan hacerte sentir cómodo. La recepción terrible, la Gte de recepción es la segunda vez que me toca que me reciba y siempre parece estar de malas, llevé a mi perrita salchicha porque es de es de servicio para apoyo y me pidió u. Documento que por ley no es necesario, le presenté 3 certificados de psiquiatra, veterinario y entrenador, además del número de chip y no fueron suficiente. Al final me “hizo el favor de dejarme pasar” pero me retuvo 5 mil pesos por los posibles daños de mi perrita. Entiendo las políticas siempre soy respetuosa pero las formas son las que por servicio se pueden modificar. Me apena pero no regresaré al menos con mi perrita.
10
LILIA
12 de jul. de 2026
·
Hospedou-se por 4 noites
Buena estancia. Se tardaron en darnos la habitación y no fueron tan amables al recibirnos. Pero me encanta la ubicación de este lugar.
Buena estancia. Se tardaron en darnos la habitación y no fueron tan amables al recibirnos. Pero me encanta la ubicación de este lugar.
6
Jaime Gerardo Izaguirre
8 de jul. de 2026
·
Hospedou-se por 1 noite
The property is beautiful however there is construction next door and they start early and they are there all day. Very unfortunate since you are there to relax. I also had a special request when I checked in the staff confirmed, but upon entering the room there was nothing I was so frustrated. For the other room I had booked two beds for my teens son and daughter same the receptionist said it is a two bed room and when we got to the room it was a one bed with a couch pull out bed😡
The property is beautiful however there is construction next door and they start early and they are there all day. Very unfortunate since you are there to relax. I also had a special request when I checked in the staff confirmed, but upon entering the room there was nothing I was so frustrated. For the other room I had booked two beds for my teens son and daughter same the receptionist said it is a two bed room and when we got to the room it was a one bed with a couch pull out bed😡
10
Olga
1 de jul. de 2026
·
Hospedou-se por 4 noites
Este hotel está excelente, súper buena ubicación porque está a 10min caminando al centro, los empleados súper amables, cordiales, muy limpio, la comida deliciosa. Le doy un 10 de 10
Este hotel está excelente, súper buena ubicación porque está a 10min caminando al centro, los empleados súper amables, cordiales, muy limpio, la comida deliciosa. Le doy un 10 de 10
10
Anacleto Chapa
26 de jun. de 2026
·
Hospedou-se por 4 noites
Muy recomendable, personal muy atento y amable
Muy recomendable, personal muy atento y amable
Políticas da propriedade
Check-in
Checkout
De 15:00 a 00:00
Antes de 12:00
Tem uma pergunta?
As respostas instantâneas de IA são baseadas em informações do hotel
Preços para próximas datas
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
dezembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite entre as ofertas, com impostos e taxas.
Preços em USD para 2 hóspedes, atualizados diariamente.
- 2026-11-03: 150.52329944906614USD
- 2026-11-04: 150.83574167233274USD
- 2026-11-05: 147.1897353017273USD
- 2026-11-06: 147.1897353017273USD
- 2026-11-07: 156.91244757489014USD
- 2026-11-08: 156.91244757489014USD
- 2026-11-09: 154.48176521386716USD
- 2026-11-10: 154.48176521386716USD
- 2026-11-11: 154.48176521386716USD
- 2026-11-12: 160.5584539454956USD
- 2026-11-13: 160.5584539454956USD
- 2026-11-14: 160.5584539454956USD
- 2026-11-15: 160.30600694799804USD
- 2026-11-16: 154.48176521386716USD
- 2026-11-17: 169.06582503814695USD
- 2026-11-18: 161.3929610927124USD
- 2026-11-19: 154.88282660147092USD
- 2026-11-20: 172.71184857968137USD
- 2026-11-21: 156.91244757489014USD
- 2026-11-22: 156.91244757489014USD
- 2026-11-23: 156.91244757489014USD
- 2026-11-24: 154.48176521386716USD
- 2026-11-25: 160.77341680508422USD
- 2026-11-26: 160.5584539454956USD
- 2026-11-27: 160.5584539454956USD
- 2026-11-28: 160.5584539454956USD
- 2026-11-29: 154.48176521386716USD
- 2026-11-30: 154.48176521386716USD
- 2026-12-01: 178.7885373113098USD
- 2026-12-02: 178.7885373113098USD
- 2026-12-03: 178.7885373113098USD
- 2026-12-04: 197.01863784805298USD
- 2026-12-05: 187.132372476593USD
- 2026-12-06: 180.00387849182127USD
- 2026-12-07: 180.00387849182127USD
- 2026-12-08: 164.65387503964232USD
- 2026-12-09: 160.5584539454956USD
- 2026-12-10: 160.5584539454956USD
- 2026-12-11: 168.0774148547058USD
- 2026-12-12: 160.5584539454956USD
- 2026-12-13: 161.93645533599852USD
- 2026-12-14: 158.12777158447264USD
- 2026-12-15: 165.22997687701414USD
- 2026-12-16: 158.12777158447264USD
- 2026-12-17: 166.63515984805298USD
- 2026-12-18: 173.92718976019285USD
- 2026-12-19: 172.71184857968137USD
- 2026-12-20: 172.71184857968137USD
- 2026-12-21: 204.31066776019287USD
- 2026-12-22: 204.31066776019287USD
- 2026-12-23: 241.98617567233273USD
- 2026-12-24: 241.20618622454833USD
- 2026-12-25: 316.1218503161011USD
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: 316.1218503161011USD
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
- 2027-01-03: 254.13957030651855USD
A equipe da recepção vai receber os hóspedes no momento da chegada. A informação fornecida pela propriedade pode ser traduzida com ferramentas automáticas de tradução.
O check-in deve ser feito por alguém que tenha pelo menos 18 anos de idade.
- Pessoas extras podem incorrer em taxas adicionais que variam dependendo da política da propriedade.
- Documento de identificação oficial com foto e cartão de crédito, cartão de débito ou depósito em dinheiro podem ser exigidos no momento do check-in para despesas extras.
- Solicitações especiais estão sujeitas à disponibilidade no momento do check-in e podem incorrer em taxas adicionais. Essas solicitações não estão garantidas.
- Esta propriedade aceita cartões de crédito e dinheiro.
- Os recursos de segurança disponíveis na propriedade incluem extintor de incêndio
- Esta propriedade tem espaços externos, como sacadas, pátios ou terraços, que podem não ser adequados para crianças; se tiver alguma preocupação, recomendamos entrar em contato com a propriedade antes da chegada para confirmar se é possível acomodar você em um quarto adequado
- Até 2 crianças de até 6 anos de idade têm estadia gratuita quando ocupam o quarto dos pais ou guardiães, usando as camas existentes.
- Somente hóspedes registrados podem ter acesso aos quartos.
- Há trabalhos de construção em um prédio vizinho, podendo causar barulho.
- Há possibilidade de check-in sem contato e check-out sem contato.
- Taxa de café da manhã feito na hora: MXN 10.5 para adultos e MXN 10.5 para crianças
- Check-out tardio disponível mediante uma taxa (sujeito à disponibilidade)
- Taxa de serviços: 10 por cento.
A lista acima pode estar incompleta. As taxas e os depósitos podem não incluir impostos e estão sujeitos a mudanças.
Comodidades populares
Estacionamento
Restaurante
Piscina
Quartos de não fumantes
Serviço de quarto
Balcão de turismo
Serviços
Balcão de turismo
Serviços domésticos
Serviço de câmbio
Armazenamento de bagagem
Área de fumantes
Check-in/check-out expresso
Lavanderia self-service
24-Hour Front Desk
Concierge Services
Geral
Serviço de quarto
Restaurante
Quartos de não fumantes
Massagem
Tratamentos faciais
Café da manhã no quarto
Sala para família
Beach Sun Loungers
Atividades
Piscina
Jardim
Praia (na proximidade)
Windsurf
Pesca
Piscina externa
Mobiliário de área externa
Pool (Seasonal Outdoor)
Terraço
Fitness Center (nearby)
Estacionamento
Estacionamento
Estacionamento gratuito
Internet
Wi-fi grátis