Bamburi Beach Hotel

Staff were extremely nice. Salmata checked us in and she went above and beyond to make sure we felt welcome as it was very last minute and we had just had a bad experience at our other lodging. Arrived in the morning, she offered us coffee and assigned our room. Definitely will return.

Never book there. I booked there, took a flight to enjoy my reservation, and once there, I was told by a security guard that the hotel is closed since a month for renovations. They did not want to assist us for anything, and we ended up at another hotel (Neptune Beach Resort). At the second hotel, we talked with other clients there and some of them knew the Bamburi Hotel and they told us they only experienced bad things with Bamburi Hotel too. Never book there, that's my advice. They will steal from you and never communicate with you if there's an issue like closing, delay, etc.

Customer service was excellent. All members of staff really looked after us (family) and made us feel right at home.

Everything

A nice break. Rooms need a update