Name: The Onyx Apartment Hotel by NEWMARK
Address: 57 Heerengracht Street, Ciudad del Cabo, Cabo Occidental (provincia), ZA
Price range: 78 US$–253 US$ per night
Rating: 8.95

Opiniones de los huéspedes

En numerosas reseñas, The Onyx Apartment Hotel by NEWMARK destaca por sus amplias y bien equipadas habitaciones tipo apartamento y su céntrica ubicación en el CBD, cerca del CTICC y el Waterfront, con un personal consistentemente amable que crea una base cómoda para negocios y turismo.

Se elogia la limpieza, las vistas al Table Mountain impresionan, y muchos valoran los restaurantes en el lugar y el aparcamiento seguro y gratuito. Las desventajas comunes incluyen baños pequeños, ruido u obras de mantenimiento ocasionales y problemas técnicos, y un servicio de desayuno lento o confuso. Varios huéspedes aconsejan no caminar por la zona de noche, aunque el acceso diurno y los Ubers son fáciles. Espere un apartamento-hotel moderno con un servicio mayormente amable y una buena relación calidad-precio.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Hay un gimnasio, una piscina pequeña y un spa en el lugar; la zona de la piscina puede estar a la sombra y el spa puede tener un coste adicional. Los huéspedes valoran el aparcamiento seguro gratuito, pero algunos informan de que el Wi-Fi, la TV y los teléfonos son poco fiables.

Reseñas de huéspedes relacionadas

10

Fiona

24 oct 2024

·

Se alojó 1 noche

Fabulous location across the road from CTICC. Excellent breakfast options and friendly staff. Spacious, modern and clean rooms. Small kitchenette but workable. Great WIFI in all areas. 24 hour reception was very convenient after work functions

10

Stephanie

27 ene 2025

·

Se alojó 3 noches

Onyx is a fantastic apt hotel. Rooms are huge and very clean. Loved having a kitchen in room. Bed was super comfortable and room was quiet. 2 restaurants had amazing food and front desk staff were very helpful and nice. Pool area was small and water didn’t look that clean. The spa and wet steam are not included. Extra charge for both. Would def recommend and stay here again.

10

Brad

14 abr 2023

·

Se alojó 7 noches

Our experience at Onyx Apartment was great through entire of our stay. The staff were always there to help and concierge helped us to book few of out of town trips which created lots of memory for us. Hotel has attached Asian cuisine restaurant and a great coffee shop and cafe which has great breakfast in the morning and coffee at any time. The location of the hotel is very close to most of the attraction so we could walk or take an Uber to every where that we wanted to go . The best part of the hotel is it's fast Internet and it doesn't impact with Load Shedding (Electricity Cut) in Cape Town. So it's all good!

4

LaToya

20 sept 2025

·

Se alojó 2 noches

Great large suite, awesome balcony and very clean but the wifi, TV and telephone didn’t work. Getting service on our cell phones was difficult so we ended up feeling unsafe without the ability to contact anyone if there was an emergency. We had to do everything regarding our trip (like confirming reservations, calling Ubers, etc.) from outside the hotel. When we complained about the Wi-Fi, we were offered another room where the Wi-Fi and phone also weren’t working, then gaslit for days about “IT coming to fix it” They never came. Housekeeping and the hotel staff will knock barely audibly, then walk right in without waiting for an answer. Probably wouldn’t stay here again for the price.

10

Karina

27 abr 2025

·

Se alojó 3 noches

Great place to stay! Clean, walking distance to the waterfront, has breakfast and dinner places near by. Has a spa inside!

10

Aud Herborg

11 feb 2025

·

Se alojó 1 noche

We as a couple had 6 nights in the apartment. It had good size and we slept well. Hotel staff service was good (on average). We used the gym. It was small but ok. Breakfast option is recommendable, cheap and good service. But what we really liked was the restaurant on the premises; lovely food and service. We think it was all reasonably priced and will recommend the hotel.

10

Gillian

16 feb 2025

·

Se alojó 1 noche

The 2 bedroom apartment was perfect for sharing with our daughter age 22. It gave us our own space & together sitting areas. Staff very friendly, courteous & pleasant. No complaints whatsoever. The only thing we didn’t like was losing the sun at the outside pool area @12.45pm. The height of the building & the location of the pool was the reason., otherwise we really enjoyed our stay . Thankyou.

10

laurie

8 dic 2024

·

Se alojó 5 noches

what an amazing deal the price for this apartment type room was the same for 5 nights as it would be for one of the fancy hotels in town for 2 nights When i arrived they had a complementary bottle of wine The maid did my dishes every day and left me coffee every day Sure not a huge pool or gym as you would find in the big hotels but good enough Food at both restaurants was superb also So convinent right across the street from the convention center and the hop on hop off stop

8

Darren

27 feb 2023

·

Se alojó 2 noches

ONYX is located in the CBD with good proximity to restaurants and attractions. Check in was easy and the room was spacious with a comfortable bed and good city/mountain view. We found that having a car was a benefit as most of the shopping and restaurants we wanted were at least 1km away. The property is well maintained and the gym, pool and lounge on the 4th floor seem to be well kept, but we didn't use these in the limited time we had. We did use the spa which is run by a 3rd party, but the treatments were a bit lackluster. The breakfast at MRKT was excellent, but you can't charge these to your room unless you put credit on your account. Parking is free, secure and easily accessible. Overall, this was a lovely spot for a couple of nights and I would highly recommend.

10

Chia Wei

2 mar 2025

·

Se alojó 9 noches

Clean apartment rooms with excellent room service every day when needed. Friendly staff who are very helpful. The hotel is in an area downtown that is walkable to most places and about a 15-20 min walk to the waterfront. It was right next to the conference centre. There is free parking for hotel guests as well which was very handy as we rented a car for our trip.

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Limpieza

La limpieza se valora constantemente muy positivamente, y muchos describen las habitaciones como impecables y bien mantenidas. Algunas menciones señalan olores en el baño o toallas que no parecen frescas.

Reseñas de huéspedes relacionadas

10

Stephanie

27 ene 2025

·

Se alojó 3 noches

Onyx is a fantastic apt hotel. Rooms are huge and very clean. Loved having a kitchen in room. Bed was super comfortable and room was quiet. 2 restaurants had amazing food and front desk staff were very helpful and nice. Pool area was small and water didn’t look that clean. The spa and wet steam are not included. Extra charge for both. Would def recommend and stay here again.

8

Deborah

5 mar 2024

·

Se alojó 2 noches

Nice hotel, friendly staff. The bathroom had a moldy/musty smell to it. Would have been nice to have washcloths.

10

Aharon

6 abr 2023

·

Se alojó 3 noches

Delightful hotel. The staff are extremely polite and helpful, room is spotlessly clean and show is divine. You can just stand in there all day 😂. There is a restaurant at the hotel, which by definition is Asian - does make some other foods as well. Breakfast was great small buffet plus option to order one tailored hot meal off the menu, ranging from wraps, to toasties to eggs. The room was comfortable, aircon worked brilliantly (which is always key for me) and the bed was very comfy (another important factor for me). Overall no complaints.

8

leonardo

23 ene 2026

·

Se alojó 4 noches

Ampia camera pulita

10

Ifeanyi

7 abr 2025

·

Se alojó 6 noches

The one week stay was excellent. A clean and well maintained property at the heart of the city next to the convention center. Staff were friendly and service was top notch. Will stay at the property again.

10

Jennifer

20 nov 2025

·

Se alojó 8 noches

Great location. Friendly staff. Super clean. Roomy studio. Great views.

10

Ronald

3 nov 2025

·

Se alojó 7 noches

Perfect spotless room. Incredibly couteous and friendly staff. Great location

8

Alexander

24 feb 2024

·

Se alojó 3 noches

Alles in allem war es eine sehr gute Unterkunft. Die Mitarbeiter waren alle sehr freundlich. Die Handtücher haben leider nicht frisch, sondern leicht nach Fett gerochen, weshalb es im Punkt Sauberkeit einen Abzug gibt. Das Hotel liegt in der Nähe des Hauptbahnhofs, weshalb die Umgebung nicht die volle Punktzahl hält, aber das haben wir gewusst. Für einen Stadtaufenthalt ist das Hotel absolut zu empfehlen. Wir haben uns sehr wohl gefühlt.

10

Chia Wei

2 mar 2025

·

Se alojó 9 noches

Clean apartment rooms with excellent room service every day when needed. Friendly staff who are very helpful. The hotel is in an area downtown that is walkable to most places and about a 15-20 min walk to the waterfront. It was right next to the conference centre. There is free parking for hotel guests as well which was very handy as we rented a car for our trip.

10

Beerose

12 dic 2023

·

The place is very clean.

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Habitaciones

Las habitaciones son espaciosas, modernas y tipo apartamento, con cocinas y algunas excelentes vistas al Table Mountain; las camas son cómodas. Las desventajas incluyen baños muy pequeños, ruido ocasional y problemas menores de mantenimiento.

Reseñas de huéspedes relacionadas

10

Stephanie

27 ene 2025

·

Se alojó 3 noches

Onyx is a fantastic apt hotel. Rooms are huge and very clean. Loved having a kitchen in room. Bed was super comfortable and room was quiet. 2 restaurants had amazing food and front desk staff were very helpful and nice. Pool area was small and water didn’t look that clean. The spa and wet steam are not included. Extra charge for both. Would def recommend and stay here again.

10

Kwame

4 ene 2024

·

Se alojó 6 noches

Modern decor. Nice place. Good restaurants. DStv (digital tv) was inconsistent. Bathrooms were nice, but very small.

8

Zealand

23 dic 2025

·

Se alojó 4 noches

Rooms are large and nicely decorated perfect for a family stay. Central area, good housekeeping and friendly staff. I liked that bottled water was replenished daily. Kitchen missing napkins & paper towels. Bathroom towels nice but missing wash cloths. Reason for 4 star rating. We would definitely return!

10

shaun

9 oct 2024

·

Se alojó 2 noches

It was very modern and well spacious. Also I loved the view!!!

10

Rodobaldo

22 oct 2025

·

Se alojó 5 noches

Overall, I truly enjoyed my time at this property. The staff was friendly, attentive, and very helpful. They always made me feel welcomed and were very helpful. The room was phenomenal too - especially my view of table mountain. This place was well worth the money!

6

Bafana

14 ene 2025

·

Se alojó 6 noches

Did not like the size of the room how cramped the bathroom and toilet are.

10

Jennifer

20 nov 2025

·

Se alojó 8 noches

Great location. Friendly staff. Super clean. Roomy studio. Great views.

6

Alistair

8 ene 2025

·

Se alojó 3 noches

Sofa was squeaky , lot of road noise . But clean and staff very friendly .

10

Devi

31 jul 2025

·

Se alojó 4 noches

Our 2 bedroom apartment was very spacious with excellent furniture and all amenities including a washer even though I was told there wouldn't be one.

8

Thiago

30 ene 2026

·

Se alojó 4 noches

O quarto é grande e muito bem equipado com excelentes comodidades, a localização do hotel também é muito boa. Apenas poderiam melhorar o processo de check in que foi muito demorado e a configuração de camas estava errada.

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Servicio

El servicio se describe ampliamente como amable, servicial y profesional en todos los departamentos, y se agradece el apoyo de la conserjería. Sin embargo, algunos informan de un check-in lento o inconsistente, tarjetas clave limitadas, malentendidos ocasionales y fallos esporádicos en el servicio.

Reseñas de huéspedes relacionadas

10

Antony

1 may 2025

·

Se alojó 5 noches

The staff from the front desk, to porters, to house keeping, to the servers at their associated restaurants were all exceptionally pleasant and helpful

8

Peter

9 sept 2025

·

Se alojó 3 noches

Good service

2

Muhammad

3 dic 2025

·

Se alojó 3 noches

I caught staff removing my luggage from the room around 15 minutes past 12 noon, claiming they were permitted to do so as the room was booked and check out was 11am. Rather than contacting me or waiting for me - they resolved to a practice that is criminal in the industry. Highly recommend you try another location to stay at

10

Terry

1 dic 2025

·

Se alojó 3 noches

Outstanding staff and service. Great location and well appointed rooms. Highly recommend!

4

Men Yuet

10 oct 2023

·

I saw the positive reviews which is why I booked this hotel. However, I was disappointed right at check in. There are two of us and I requested for 2 room cards for convenience reasons, I was told by the check in staff that there is a deposit for 2nd hotel card. This is the first time I was asked for such deposit. I requested for a disposible razor and the reception gave me a blank look as if it is a strange request and told me they do not have it. I will not recomend to stay here. I think even Ibis has better service and policies.

6

Rosemary

24 jun 2024

·

Se alojó 1 noche

Great hotel but check in is not up to standard, staff do not communicate with guests. DSTV was not working. Room was not ready.

10

Wilhelmina C

11 may 2025

·

Se alojó 1 noche

Nothing that they won't help with. The service from all the staff were outstanding. Definately every cent worth!!! Comfertable beds and spacious rooms. Loved the breakfast.

10

Jonathan

13 nov 2025

·

Se alojó 3 noches

Very friendly staff, big room with clean comfy bathroom, hotel amenities great and within easy walking distance of the Waterfront

8

Thiago

30 ene 2026

·

Se alojó 4 noches

O quarto é grande e muito bem equipado com excelentes comodidades, a localização do hotel também é muito boa. Apenas poderiam melhorar o processo de check in que foi muito demorado e a configuração de camas estava errada.

10

Sheriff

17 ene 2025

·

Se alojó 5 noches

Staff were great! Hotel location was great! There was a mixup on check-in where the Hotel had not been notified that I had upgraded my room after making the initial booking. Mpumbi and Andre worked to resolve it. The 1-bedroom deluxe (with Balcony) was spacious. The included breakfast option was good as well, but the Hotel's best asset is their staff.

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Ubicación

Ubicación céntrica en el CBD, junto al CTICC y a 15-20 minutos a pie o en coche del V&A Waterfront. Varios huéspedes aconsejan utilizar Ubers y evitar caminar por la noche, aunque el acceso diurno es fácil.

Reseñas de huéspedes relacionadas

10

Frances

11 dic 2022

·

Se alojó 5 noches

Great location close to conference centre and easy walk to V&A Waterfront area. Lovely area with pleasant walks and good restaurants. My room or apartment had a view of Table Top Mountain and was very spacious and comfortable.

10

Jeanne

15 may 2025

·

Se alojó 4 noches

The Onyx was fantastic! Highly recommend for great location, walkable to Cape Town waterfront, outstanding staff, Granite the on-site bar had great service and outdoor seating, onsite breakfast was speedy and tasty. Great experience.

10

Tracey

5 jul 2025

·

Se alojó 5 noches

We stayed at the Onyx for 6 days and enjoyed it very much. Staff were very helpful and housekeeping were very good. It is in a good location, felt quite safe and the Concierge was very helpful in organising additional tours. Close to Big Red Bus stop, which allowed us to take in Cape Town. Also visited V and A wharf, walked a few times (took about 20 minutes) and took ubers of a night. Would highly recommend. Only downside was breakfast, seems a seperate business and staff were very pushy on being tipped each morning which is quite unusual for a hotel including breakfast, orders were mixed up and slow.

10

Barbara

7 oct 2024

·

Se alojó 6 noches

Perfect location to city centre and tourist sites as well as easy distance from waterfront. Staff are totally amazing, friendly and nothing is too much trouble. Very accommodating and helpful. Definitely recommend this hotel and look forward to staying here next time I am in Cape Town. Thank you to all the staff.

10

Edward

11 mar 2025

·

Se alojó 2 noches

Close to the VA waterfront. restaurants and shopping close by.

10

Sama

8 mar 2024

·

Se alojó 5 noches

The coffee shop downstairs is great- MRKT. The hotel is super clean. The studio we had was massive and super clean and comfortable for 2 people. The pool area is a bit small, but it is nice, but by the afternoon the sun goes. The hotel is modern. I would definitely stay here again. Uber comes very quick. Use the main roads when walking in the day, we walked to the waterfront in the day time. Never walk at night. The staff are so helpful.

10

Hamida

7 nov 2025

·

Se alojó 1 noche

The hotel is in a nice location, away from the craziness but close to everything

10

Alan

9 mar 2024

·

Se alojó 2 noches

The property and staff were great - so helpful but like a lot of places you couldn’t walk at night. It is close to the v&a waterfront and the city bus stops right around the corner - stop 3 on red route. Ubers are reasonable so no problem getting around

10

George

18 jul 2023

·

Se alojó 5 noches

I had a great time staying in the Onyx - the room was lovely, staff were helpful and polite, and the location was great. I was attending a conference at the CTICC and the hotel was very convenient both for this, and for getting around Cape Town for relaxation. I'd definitely stay here again if I came back!

10

Chia Wei

2 mar 2025

·

Se alojó 9 noches

Clean apartment rooms with excellent room service every day when needed. Friendly staff who are very helpful. The hotel is in an area downtown that is walkable to most places and about a 15-20 min walk to the waterfront. It was right next to the conference centre. There is free parking for hotel guests as well which was very handy as we rented a car for our trip.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno y los dos restaurantes en el lugar (MRKT y Yu) reciben muchos elogios por su calidad y variedad. Varias reseñas señalan un servicio de desayuno lento o confuso y, a veces, propinas insistentes.

Reseñas de huéspedes relacionadas

10

Fiona

24 oct 2024

·

Se alojó 1 noche

Fabulous location across the road from CTICC. Excellent breakfast options and friendly staff. Spacious, modern and clean rooms. Small kitchenette but workable. Great WIFI in all areas. 24 hour reception was very convenient after work functions

10

Louis

6 nov 2024

·

Se alojó 4 noches

Really great place. Perfect location if you are going to the CTICC Breakfast was very good. Better than standard hotel buffets.

10

Jeanne

15 may 2025

·

Se alojó 4 noches

The Onyx was fantastic! Highly recommend for great location, walkable to Cape Town waterfront, outstanding staff, Granite the on-site bar had great service and outdoor seating, onsite breakfast was speedy and tasty. Great experience.

8

Frank

21 oct 2025

·

Se alojó 2 noches

Zimmer Hotel Personal top, Frühstück gut gemeint, aber mit den Bestellungen brauchte man Geduld oder mehrfach nachfragen. Kaffee nur auf Bestellung, kam dann als man fertig war.

10

Tracey

5 jul 2025

·

Se alojó 5 noches

We stayed at the Onyx for 6 days and enjoyed it very much. Staff were very helpful and housekeeping were very good. It is in a good location, felt quite safe and the Concierge was very helpful in organising additional tours. Close to Big Red Bus stop, which allowed us to take in Cape Town. Also visited V and A wharf, walked a few times (took about 20 minutes) and took ubers of a night. Would highly recommend. Only downside was breakfast, seems a seperate business and staff were very pushy on being tipped each morning which is quite unusual for a hotel including breakfast, orders were mixed up and slow.

8

William

6 feb 2024

·

Se alojó 7 noches

All the staff were great. Yu restaurant very good, a generous breakfast in the MRKT restaurant which is also good for lunch. Hotel price very good.

10

Theresa

22 jun 2025

·

Se alojó 5 noches

We enjoyed our stay at The Onyx. The staff were friendly and helpful. The room was clean and comfortable. We slept well in the comfortable king size bed. We appreciated the large capacity refrigerator, dishes and utensils in the kitchenette. We could look out the window and see Table Mountain and the activities below. There are two restaurants on site. The MRK was our breakfast spot. The food was delicious and reasonably priced. The young people in this restaurant made us feel so welcomed. Each morning we’d dance along with our hosts to our table. We enjoyed the Yu Restaurant for dinner. The food was Asian inspired and tasty. The hotel is located in the Central Business District, just a short taxi ride to Victoria & Albert Waterfront. Staff at the reception desk hailed cabs for us so it was convenient.

10

Terence

3 mar 2024

·

Se alojó 2 noches

The property was an excellent experience. Rooms were great, place was clean, breakfast was superb, on-site restaurant was very good and the hotel staff was outstanding - friendly, helpful, and courteous.

8

Thiago

13 may 2024

·

Se alojó 5 noches

Hotel muito bem localizado e com excelentes comodidades no quarto como microondas, fogão e forno. O check in foi rápido e fácil. O único ponto negativo foi o atendimento no café da manhã que era muito demorado e confuso.

10

Isabella

18 sept 2025

·

Se alojó 6 noches

Otroligt bra läge i och med att vi var på mässa. Hotellrestaurangen är fantastisk! Stort och bekvämt rum, ett av de bästa hotellen jag har bott på.

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Mes	Precio medio
enero	184 US$
febrero	206 US$
marzo	182 US$
abril	146 US$
mayo	148 US$
junio	132 US$
julio	119 US$
agosto	124 US$
septiembre	144 US$
octubre	197 US$
noviembre	161 US$
diciembre	180 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $174	21 $159	22 $156	23 $78	24 $143
25 $132	26 $161	27 $201	28 $179	29 $179	30 $152	31 $153

DO	LU	MA	MI	JU	VI	SA
1 $157	2 $177	3 $213	4 $177	5 $211	6 $199	7 $156
8 $157	9 $156	10 $160	11 $181	12 $160	13 $156	14 $157
15 $156	16 $207	17 $253	18 $195	19 $183	20 $162	21 $165
22 $166	23 $168	24 $169	25 $164	26 $168	27 $168	28 $165
29 $165	30 $157

The Onyx Apartment Hotel by NEWMARK

Precios para The Onyx Apartment Hotel by NEWMARK

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Apartamento Deluxe, 2 habitaciones, balcón, vistas a la montaña

Apartamento, 1 habitación, vistas a la ciudad

Estudio, 1 cama de matrimonio grande, vistas a la ciudad

Apartamento, 2 habitaciones, vistas a la ciudad

Estudio Deluxe, 1 cama de matrimonio grande, vistas a la montaña

Apartamento Deluxe, 1 habitación, vistas a la montaña

Reseñas de los huéspedes sobre The Onyx Apartment Hotel by NEWMARK

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas