Name: The Onyx Apartment Hotel by NEWMARK
Address: 57 Heerengracht Street, Cidade do Cabo, Western Cape (província), ZA
Price range: US$ 78–US$ 253 per night
Rating: 8.95

O que pensam os hóspedes

Em diversas avaliações, o The Onyx Apartment Hotel by NEWMARK se destaca pelos quartos espaçosos e bem equipados, no estilo apartamento, e pela localização central no CBD, próximo ao CTICC e à Waterfront, com uma equipe consistentemente simpática que proporciona uma base prática para negócios e passeios.

A limpeza é elogiada, a vista do Table Mountain impressiona e muitos apreciam os restaurantes no local e o estacionamento seguro e gratuito. As desvantagens comuns incluem banheiros pequenos, ruído ou manutenção ocasional e problemas com tecnologia, além de um serviço de café da manhã lento ou confuso. Vários clientes recomendam cautela ao caminhar pela área à noite, embora o acesso durante o dia e o uso de Ubers sejam fáceis. Espere um apartamento-hotel moderno, com atendimento geralmente simpático e bom custo-benefício.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Há uma academia, piscina pequena e spa no local; a área da piscina pode ser sombreada e o spa pode ter um custo adicional. Os hóspedes valorizam o estacionamento seguro e gratuito, mas alguns relatam Wi-Fi/TV/telefones pouco confiáveis.

Avaliações dos hóspedes relacionadas

10

Fiona

24 de out. de 2024

·

A estadia foi de 1 noite

Fabulous location across the road from CTICC. Excellent breakfast options and friendly staff. Spacious, modern and clean rooms. Small kitchenette but workable. Great WIFI in all areas. 24 hour reception was very convenient after work functions

10

Stephanie

27 de jan. de 2025

·

A estadia foi de 3 noites

Onyx is a fantastic apt hotel. Rooms are huge and very clean. Loved having a kitchen in room. Bed was super comfortable and room was quiet. 2 restaurants had amazing food and front desk staff were very helpful and nice. Pool area was small and water didn’t look that clean. The spa and wet steam are not included. Extra charge for both. Would def recommend and stay here again.

10

Brad

14 de abr. de 2023

·

A estadia foi de 7 noites

Our experience at Onyx Apartment was great through entire of our stay. The staff were always there to help and concierge helped us to book few of out of town trips which created lots of memory for us. Hotel has attached Asian cuisine restaurant and a great coffee shop and cafe which has great breakfast in the morning and coffee at any time. The location of the hotel is very close to most of the attraction so we could walk or take an Uber to every where that we wanted to go . The best part of the hotel is it's fast Internet and it doesn't impact with Load Shedding (Electricity Cut) in Cape Town. So it's all good!

4

LaToya

20 de set. de 2025

·

A estadia foi de 2 noites

Great large suite, awesome balcony and very clean but the wifi, TV and telephone didn’t work. Getting service on our cell phones was difficult so we ended up feeling unsafe without the ability to contact anyone if there was an emergency. We had to do everything regarding our trip (like confirming reservations, calling Ubers, etc.) from outside the hotel. When we complained about the Wi-Fi, we were offered another room where the Wi-Fi and phone also weren’t working, then gaslit for days about “IT coming to fix it” They never came. Housekeeping and the hotel staff will knock barely audibly, then walk right in without waiting for an answer. Probably wouldn’t stay here again for the price.

10

Karina

27 de abr. de 2025

·

A estadia foi de 3 noites

Great place to stay! Clean, walking distance to the waterfront, has breakfast and dinner places near by. Has a spa inside!

10

Aud Herborg

11 de fev. de 2025

·

A estadia foi de 1 noite

We as a couple had 6 nights in the apartment. It had good size and we slept well. Hotel staff service was good (on average). We used the gym. It was small but ok. Breakfast option is recommendable, cheap and good service. But what we really liked was the restaurant on the premises; lovely food and service. We think it was all reasonably priced and will recommend the hotel.

10

Gillian

16 de fev. de 2025

·

A estadia foi de 1 noite

The 2 bedroom apartment was perfect for sharing with our daughter age 22. It gave us our own space & together sitting areas. Staff very friendly, courteous & pleasant. No complaints whatsoever. The only thing we didn’t like was losing the sun at the outside pool area @12.45pm. The height of the building & the location of the pool was the reason., otherwise we really enjoyed our stay . Thankyou.

10

laurie

8 de dez. de 2024

·

A estadia foi de 5 noites

what an amazing deal the price for this apartment type room was the same for 5 nights as it would be for one of the fancy hotels in town for 2 nights When i arrived they had a complementary bottle of wine The maid did my dishes every day and left me coffee every day Sure not a huge pool or gym as you would find in the big hotels but good enough Food at both restaurants was superb also So convinent right across the street from the convention center and the hop on hop off stop

8

Darren

27 de fev. de 2023

·

A estadia foi de 2 noites

ONYX is located in the CBD with good proximity to restaurants and attractions. Check in was easy and the room was spacious with a comfortable bed and good city/mountain view. We found that having a car was a benefit as most of the shopping and restaurants we wanted were at least 1km away. The property is well maintained and the gym, pool and lounge on the 4th floor seem to be well kept, but we didn't use these in the limited time we had. We did use the spa which is run by a 3rd party, but the treatments were a bit lackluster. The breakfast at MRKT was excellent, but you can't charge these to your room unless you put credit on your account. Parking is free, secure and easily accessible. Overall, this was a lovely spot for a couple of nights and I would highly recommend.

10

Chia Wei

2 de mar. de 2025

·

A estadia foi de 9 noites

Clean apartment rooms with excellent room service every day when needed. Friendly staff who are very helpful. The hotel is in an area downtown that is walkable to most places and about a 15-20 min walk to the waterfront. It was right next to the conference centre. There is free parking for hotel guests as well which was very handy as we rented a car for our trip.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

A limpeza é consistentemente avaliada como muito boa, com muitos descrevendo os quartos como impecáveis e bem conservados. Algumas menções notam odores no banheiro ou toalhas que não parecem frescas.

Avaliações dos hóspedes relacionadas

10

Stephanie

27 de jan. de 2025

·

A estadia foi de 3 noites

Onyx is a fantastic apt hotel. Rooms are huge and very clean. Loved having a kitchen in room. Bed was super comfortable and room was quiet. 2 restaurants had amazing food and front desk staff were very helpful and nice. Pool area was small and water didn’t look that clean. The spa and wet steam are not included. Extra charge for both. Would def recommend and stay here again.

8

Deborah

5 de mar. de 2024

·

A estadia foi de 2 noites

Nice hotel, friendly staff. The bathroom had a moldy/musty smell to it. Would have been nice to have washcloths.

10

Aharon

6 de abr. de 2023

·

A estadia foi de 3 noites

Delightful hotel. The staff are extremely polite and helpful, room is spotlessly clean and show is divine. You can just stand in there all day 😂. There is a restaurant at the hotel, which by definition is Asian - does make some other foods as well. Breakfast was great small buffet plus option to order one tailored hot meal off the menu, ranging from wraps, to toasties to eggs. The room was comfortable, aircon worked brilliantly (which is always key for me) and the bed was very comfy (another important factor for me). Overall no complaints.

8

leonardo

23 de jan. de 2026

·

A estadia foi de 4 noites

Ampia camera pulita

10

Ifeanyi

7 de abr. de 2025

·

A estadia foi de 6 noites

The one week stay was excellent. A clean and well maintained property at the heart of the city next to the convention center. Staff were friendly and service was top notch. Will stay at the property again.

10

Jennifer

20 de nov. de 2025

·

A estadia foi de 8 noites

Great location. Friendly staff. Super clean. Roomy studio. Great views.

10

Ronald

3 de nov. de 2025

·

A estadia foi de 7 noites

Perfect spotless room. Incredibly couteous and friendly staff. Great location

8

Alexander

24 de fev. de 2024

·

A estadia foi de 3 noites

Alles in allem war es eine sehr gute Unterkunft. Die Mitarbeiter waren alle sehr freundlich. Die Handtücher haben leider nicht frisch, sondern leicht nach Fett gerochen, weshalb es im Punkt Sauberkeit einen Abzug gibt. Das Hotel liegt in der Nähe des Hauptbahnhofs, weshalb die Umgebung nicht die volle Punktzahl hält, aber das haben wir gewusst. Für einen Stadtaufenthalt ist das Hotel absolut zu empfehlen. Wir haben uns sehr wohl gefühlt.

10

Chia Wei

2 de mar. de 2025

·

A estadia foi de 9 noites

Clean apartment rooms with excellent room service every day when needed. Friendly staff who are very helpful. The hotel is in an area downtown that is walkable to most places and about a 15-20 min walk to the waterfront. It was right next to the conference centre. There is free parking for hotel guests as well which was very handy as we rented a car for our trip.

10

Beerose

12 de dez. de 2023

·

The place is very clean.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos são espaçosos, modernos e no estilo apartamento, com cozinha e algumas ótimas vistas do Table Mountain; as camas são confortáveis. Desvantagens incluem banheiros muito pequenos, ruído ocasional e pequenos problemas de manutenção.

Avaliações dos hóspedes relacionadas

10

Stephanie

27 de jan. de 2025

·

A estadia foi de 3 noites

Onyx is a fantastic apt hotel. Rooms are huge and very clean. Loved having a kitchen in room. Bed was super comfortable and room was quiet. 2 restaurants had amazing food and front desk staff were very helpful and nice. Pool area was small and water didn’t look that clean. The spa and wet steam are not included. Extra charge for both. Would def recommend and stay here again.

10

Kwame

4 de jan. de 2024

·

A estadia foi de 6 noites

Modern decor. Nice place. Good restaurants. DStv (digital tv) was inconsistent. Bathrooms were nice, but very small.

8

Zealand

23 de dez. de 2025

·

A estadia foi de 4 noites

Rooms are large and nicely decorated perfect for a family stay. Central area, good housekeeping and friendly staff. I liked that bottled water was replenished daily. Kitchen missing napkins & paper towels. Bathroom towels nice but missing wash cloths. Reason for 4 star rating. We would definitely return!

10

shaun

9 de out. de 2024

·

A estadia foi de 2 noites

It was very modern and well spacious. Also I loved the view!!!

10

Rodobaldo

22 de out. de 2025

·

A estadia foi de 5 noites

Overall, I truly enjoyed my time at this property. The staff was friendly, attentive, and very helpful. They always made me feel welcomed and were very helpful. The room was phenomenal too - especially my view of table mountain. This place was well worth the money!

6

Bafana

14 de jan. de 2025

·

A estadia foi de 6 noites

Did not like the size of the room how cramped the bathroom and toilet are.

10

Jennifer

20 de nov. de 2025

·

A estadia foi de 8 noites

Great location. Friendly staff. Super clean. Roomy studio. Great views.

6

Alistair

8 de jan. de 2025

·

A estadia foi de 3 noites

Sofa was squeaky , lot of road noise . But clean and staff very friendly .

10

Devi

31 de jul. de 2025

·

A estadia foi de 4 noites

Our 2 bedroom apartment was very spacious with excellent furniture and all amenities including a washer even though I was told there wouldn't be one.

8

Thiago

30 de jan. de 2026

·

A estadia foi de 4 noites

O quarto é grande e muito bem equipado com excelentes comodidades, a localização do hotel também é muito boa. Apenas poderiam melhorar o processo de check in que foi muito demorado e a configuração de camas estava errada.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O atendimento é amplamente descrito como simpático, prestativo e profissional em todos os departamentos, com suporte da recepção sendo valorizado. No entanto, alguns relatam check-in lento ou inconsistente, número limitado de cartões-chave, comunicação ocasional falha e falhas esporádicas no serviço.

Avaliações dos hóspedes relacionadas

10

Antony

1 de mai. de 2025

·

A estadia foi de 5 noites

The staff from the front desk, to porters, to house keeping, to the servers at their associated restaurants were all exceptionally pleasant and helpful

8

Peter

9 de set. de 2025

·

A estadia foi de 3 noites

Good service

2

Muhammad

3 de dez. de 2025

·

A estadia foi de 3 noites

I caught staff removing my luggage from the room around 15 minutes past 12 noon, claiming they were permitted to do so as the room was booked and check out was 11am. Rather than contacting me or waiting for me - they resolved to a practice that is criminal in the industry. Highly recommend you try another location to stay at

10

Terry

1 de dez. de 2025

·

A estadia foi de 3 noites

Outstanding staff and service. Great location and well appointed rooms. Highly recommend!

4

Men Yuet

10 de out. de 2023

·

I saw the positive reviews which is why I booked this hotel. However, I was disappointed right at check in. There are two of us and I requested for 2 room cards for convenience reasons, I was told by the check in staff that there is a deposit for 2nd hotel card. This is the first time I was asked for such deposit. I requested for a disposible razor and the reception gave me a blank look as if it is a strange request and told me they do not have it. I will not recomend to stay here. I think even Ibis has better service and policies.

6

Rosemary

24 de jun. de 2024

·

A estadia foi de 1 noite

Great hotel but check in is not up to standard, staff do not communicate with guests. DSTV was not working. Room was not ready.

10

Wilhelmina C

11 de mai. de 2025

·

A estadia foi de 1 noite

Nothing that they won't help with. The service from all the staff were outstanding. Definately every cent worth!!! Comfertable beds and spacious rooms. Loved the breakfast.

10

Jonathan

13 de nov. de 2025

·

A estadia foi de 3 noites

Very friendly staff, big room with clean comfy bathroom, hotel amenities great and within easy walking distance of the Waterfront

8

Thiago

30 de jan. de 2026

·

A estadia foi de 4 noites

O quarto é grande e muito bem equipado com excelentes comodidades, a localização do hotel também é muito boa. Apenas poderiam melhorar o processo de check in que foi muito demorado e a configuração de camas estava errada.

10

Sheriff

17 de jan. de 2025

·

A estadia foi de 5 noites

Staff were great! Hotel location was great! There was a mixup on check-in where the Hotel had not been notified that I had upgraded my room after making the initial booking. Mpumbi and Andre worked to resolve it. The 1-bedroom deluxe (with Balcony) was spacious. The included breakfast option was good as well, but the Hotel's best asset is their staff.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Localização central no CBD, ao lado do CTICC e a 15-20 minutos a pé ou um curto trajeto do V&A Waterfront. Vários hóspedes recomendam usar Ubers e evitar caminhar à noite, embora o acesso durante o dia seja fácil.

Avaliações dos hóspedes relacionadas

10

Frances

11 de dez. de 2022

·

A estadia foi de 5 noites

Great location close to conference centre and easy walk to V&A Waterfront area. Lovely area with pleasant walks and good restaurants. My room or apartment had a view of Table Top Mountain and was very spacious and comfortable.

10

Jeanne

15 de mai. de 2025

·

A estadia foi de 4 noites

The Onyx was fantastic! Highly recommend for great location, walkable to Cape Town waterfront, outstanding staff, Granite the on-site bar had great service and outdoor seating, onsite breakfast was speedy and tasty. Great experience.

10

Tracey

5 de jul. de 2025

·

A estadia foi de 5 noites

We stayed at the Onyx for 6 days and enjoyed it very much. Staff were very helpful and housekeeping were very good. It is in a good location, felt quite safe and the Concierge was very helpful in organising additional tours. Close to Big Red Bus stop, which allowed us to take in Cape Town. Also visited V and A wharf, walked a few times (took about 20 minutes) and took ubers of a night. Would highly recommend. Only downside was breakfast, seems a seperate business and staff were very pushy on being tipped each morning which is quite unusual for a hotel including breakfast, orders were mixed up and slow.

10

Barbara

7 de out. de 2024

·

A estadia foi de 6 noites

Perfect location to city centre and tourist sites as well as easy distance from waterfront. Staff are totally amazing, friendly and nothing is too much trouble. Very accommodating and helpful. Definitely recommend this hotel and look forward to staying here next time I am in Cape Town. Thank you to all the staff.

10

Edward

11 de mar. de 2025

·

A estadia foi de 2 noites

Close to the VA waterfront. restaurants and shopping close by.

10

Sama

8 de mar. de 2024

·

A estadia foi de 5 noites

The coffee shop downstairs is great- MRKT. The hotel is super clean. The studio we had was massive and super clean and comfortable for 2 people. The pool area is a bit small, but it is nice, but by the afternoon the sun goes. The hotel is modern. I would definitely stay here again. Uber comes very quick. Use the main roads when walking in the day, we walked to the waterfront in the day time. Never walk at night. The staff are so helpful.

10

Hamida

7 de nov. de 2025

·

A estadia foi de 1 noite

The hotel is in a nice location, away from the craziness but close to everything

10

Alan

9 de mar. de 2024

·

A estadia foi de 2 noites

The property and staff were great - so helpful but like a lot of places you couldn’t walk at night. It is close to the v&a waterfront and the city bus stops right around the corner - stop 3 on red route. Ubers are reasonable so no problem getting around

10

George

18 de jul. de 2023

·

A estadia foi de 5 noites

I had a great time staying in the Onyx - the room was lovely, staff were helpful and polite, and the location was great. I was attending a conference at the CTICC and the hotel was very convenient both for this, and for getting around Cape Town for relaxation. I'd definitely stay here again if I came back!

10

Chia Wei

2 de mar. de 2025

·

A estadia foi de 9 noites

Clean apartment rooms with excellent room service every day when needed. Friendly staff who are very helpful. The hotel is in an area downtown that is walkable to most places and about a 15-20 min walk to the waterfront. It was right next to the conference centre. There is free parking for hotel guests as well which was very handy as we rented a car for our trip.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

O café da manhã e os dois restaurantes no local (MRKT e Yu) recebem muitos elogios pela qualidade e variedade. Várias avaliações notam o serviço de café da manhã lento ou confuso e a insistência por gorjetas em alguns momentos.

Avaliações dos hóspedes relacionadas

10

Fiona

24 de out. de 2024

·

A estadia foi de 1 noite

Fabulous location across the road from CTICC. Excellent breakfast options and friendly staff. Spacious, modern and clean rooms. Small kitchenette but workable. Great WIFI in all areas. 24 hour reception was very convenient after work functions

10

Louis

6 de nov. de 2024

·

A estadia foi de 4 noites

Really great place. Perfect location if you are going to the CTICC Breakfast was very good. Better than standard hotel buffets.

10

Jeanne

15 de mai. de 2025

·

A estadia foi de 4 noites

The Onyx was fantastic! Highly recommend for great location, walkable to Cape Town waterfront, outstanding staff, Granite the on-site bar had great service and outdoor seating, onsite breakfast was speedy and tasty. Great experience.

8

Frank

21 de out. de 2025

·

A estadia foi de 2 noites

Zimmer Hotel Personal top, Frühstück gut gemeint, aber mit den Bestellungen brauchte man Geduld oder mehrfach nachfragen. Kaffee nur auf Bestellung, kam dann als man fertig war.

10

Tracey

5 de jul. de 2025

·

A estadia foi de 5 noites

We stayed at the Onyx for 6 days and enjoyed it very much. Staff were very helpful and housekeeping were very good. It is in a good location, felt quite safe and the Concierge was very helpful in organising additional tours. Close to Big Red Bus stop, which allowed us to take in Cape Town. Also visited V and A wharf, walked a few times (took about 20 minutes) and took ubers of a night. Would highly recommend. Only downside was breakfast, seems a seperate business and staff were very pushy on being tipped each morning which is quite unusual for a hotel including breakfast, orders were mixed up and slow.

8

William

6 de fev. de 2024

·

A estadia foi de 7 noites

All the staff were great. Yu restaurant very good, a generous breakfast in the MRKT restaurant which is also good for lunch. Hotel price very good.

10

Theresa

22 de jun. de 2025

·

A estadia foi de 5 noites

We enjoyed our stay at The Onyx. The staff were friendly and helpful. The room was clean and comfortable. We slept well in the comfortable king size bed. We appreciated the large capacity refrigerator, dishes and utensils in the kitchenette. We could look out the window and see Table Mountain and the activities below. There are two restaurants on site. The MRK was our breakfast spot. The food was delicious and reasonably priced. The young people in this restaurant made us feel so welcomed. Each morning we’d dance along with our hosts to our table. We enjoyed the Yu Restaurant for dinner. The food was Asian inspired and tasty. The hotel is located in the Central Business District, just a short taxi ride to Victoria & Albert Waterfront. Staff at the reception desk hailed cabs for us so it was convenient.

10

Terence

3 de mar. de 2024

·

A estadia foi de 2 noites

The property was an excellent experience. Rooms were great, place was clean, breakfast was superb, on-site restaurant was very good and the hotel staff was outstanding - friendly, helpful, and courteous.

8

Thiago

13 de mai. de 2024

·

A estadia foi de 5 noites

Hotel muito bem localizado e com excelentes comodidades no quarto como microondas, fogão e forno. O check in foi rápido e fácil. O único ponto negativo foi o atendimento no café da manhã que era muito demorado e confuso.

10

Isabella

18 de set. de 2025

·

A estadia foi de 6 noites

Otroligt bra läge i och med att vi var på mässa. Hotellrestaurangen är fantastisk! Stort och bekvämt rum, ett av de bästa hotellen jag har bott på.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Mês	Preço médio
janeiro	US$ 184
fevereiro	US$ 206
março	US$ 182
abril	US$ 146
maio	US$ 148
junho	US$ 132
julho	US$ 119
agosto	US$ 124
setembro	US$ 144
outubro	US$ 197
novembro	US$ 161
dezembro	US$ 180

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $167	21 $157	22 $156	23 $78	24 $143
25 $132	26 $161	27 $201	28 $179	29 $179	30 $152	31 $153

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1 $157	2 $177	3 $213	4 $177	5 $211	6 $199	7 $156
8 $157	9 $156	10 $160	11 $181	12 $160	13 $156	14 $157
15 $156	16 $207	17 $253	18 $195	19 $183	20 $162	21 $165
22 $166	23 $168	24 $169	25 $164	26 $168	27 $168	28 $165
29 $165	30 $157

The Onyx Apartment Hotel by NEWMARK

Preços para The Onyx Apartment Hotel by NEWMARK

Preços médios mensais

Sobre este alojamento

Localização

Opções de quartos

Apartamento Deluxe, 2 quartos, varanda, vista para a montanha

Apartamento, 1 quarto, Vista para a cidade

Estúdio, 1 cama king-size, Vista para a cidade

Apartamento, 2 quartos, Vista para a cidade

Estúdio Deluxe, 1 cama king-size, vista para a montanha

Apartamento Deluxe, 1 quarto, vista para a montanha

Avaliações dos hóspedes sobre The Onyx Apartment Hotel by NEWMARK

O que pensam os hóspedes

Políticas da propriedade

Instruções de check-in

É bom saber

Extras opcionais

Preços para as próximas datas