Hotel de la Cité Carcassonne - MGallery Collection
422 US$
/ noche
Promedio para septiembre
Precios para Hotel de la Cité Carcassonne - MGallery Collection
Selecciona fechas para ver precios y disponibilidad
422 US$
/ noche
Promedio para septiembre
Precios medios mensuales
En Hotel de la Cité Carcassonne - MGallery Collection, los precios por noche son de 273 US$ de media en el mes más barato (enero) y de 455 US$ en el mes más caro (agosto), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 273 US$ |
| febrero | 279 US$ |
| marzo | 286 US$ |
| abril | 359 US$ |
| mayo | 377 US$ |
| junio | 437 US$ |
| julio | 450 US$ |
| agosto | 455 US$ |
| septiembre | 422 US$ |
| octubre | 356 US$ |
| noviembre | 274 US$ |
| diciembre | 313 US$ |
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sept · 422 US$
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Más caro: agosto (aprox. 455 US$)
Más barato: enero (aprox. 273 US$)
Acerca de esta propiedad
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Si quieres divertirte aquí tienes para elegir, con instalaciones recreativas como una bodega, baño turco y piscina al aire libre de temporada....
Servicios
Relájate en el spa completo, que ofrece masajes, tratamientos corporales y tratamientos faciales. Si quieres divertirte aquí tienes para elegir, con instalaciones recreativas como una bodega, baño turco y piscina al aire libre de temporada. Encontrarás también conexión a Internet wifi gratis, servicios de conserjería y servicio de cuidado infantil (de pago).
Servicios empresariales
Tendrás un centro de negocios, tintorería y un servicio de recepción las 24 horas a tu disposición. Las instalaciones para eventos de este hotel incluyen centro de conferencias y salas de reuniones. Hay un aparcamiento limitado disponible.
Comida
La Barbacane 1 étoile, un restaurante especializado en cocina francesa, te lo pone fácil para almorzar o cenar, aunque también puedes aprovechar el servicio de habitaciones las 24 horas. Disfruta de tu bebida favorita en el bar o lounge o en el bar junto a la piscina. Se ofrece un desayuno bufé todos los días de 07:00 a 10:00 con un coste adicional.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 59 habitaciones con decoraciones diferentes, equipadas con minibar y televisión de pantalla plana. Las camas cuentan con colchones con una capa de acolchado adicional y ropa de cama de alta calidad para descansar plácidamente. La conexión wifi gratis te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El cuarto de baño está provisto de bañera o ducha, secadores de pelo y albornoces.
Ubicación
Si decides alojarte en Hotel de la Cité Carcassonne - MGallery Collection, te encontrarás en una fantástica zona de Carcasona (Ciudadela de Carcasona) y apenas te separarán unos pasos de Ciudad Fortificada Histórica de Carcasona y Basílica de St. Nazaire y St. Celse. Además, este hotel de lujo se encuentra a 0,1 km de Museo Escolar y a 0,3 km de Puerta de Narbona.
Qué hay cerca
Ciudad Fortificada Histórica de Carcasona(0.1 millas)
Basílica de St. Nazaire y St. Celse(0.1 millas)
Museo Escolar(0.1 millas)
Puerta de Aude(0.1 millas)
Museo de Caballería, Armas y Tiro con Arco(0.1 millas)
Puerta de Narbona(0.2 millas)
Teatro Jean Deschamps(0.2 millas)
Castillo Condal(0.2 millas)
Chapeau Rouge(0.4 millas)
Museo de la Edad Media(0.4 millas)
El Museo de la Tortura de Carcasona(0.5 millas)
Puente Viejo(0.5 millas)
Puente Nuevo de Carcasona(0.6 millas)
Parque de Ocio Raymond Chesa(0.7 millas)
Basílica de San Nazario(0.7 millas)
Carcassonne (CCF-Pays Cathare)(5.1 millas)
Castres (DCM-Mazamet)(38.6 millas)
Aeropuerto de Blagnac (TLS)(66.7 millas)
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Servicio de tintorería
Ubicación
Place Auguste Pierre Pont, Carcasona, Francia
Ciudad Fortificada Histórica de Carcasona (0.1 millas)
Basílica de St. Nazaire y St. Celse (0.1 millas)
Museo Escolar (0.1 millas)
Puerta de Aude (0.1 millas)
Museo de Caballería, Armas y Tiro con Arco (0.1 millas)
Puerta de Narbona (0.2 millas)
Opciones de habitación
11
Habitación familiar, varias camas
Detalles de la oferta
1 Cama Doble
y 2 Camas Individuales
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
12
Habitación superior, 1 cama de matrimonio, terraza, vistas al jardín
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
9
Suite junior, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
18
Habitación clásica, 1 cama de matrimonio grande, vistas a la ciudad
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
215 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
18
Suite Deluxe, 1 cama doble, balcón
Detalles de la oferta
1 Cama Doble
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
16
Suite, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
17
Habitación superior, 1 cama de matrimonio grande, vistas al jardín
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
215 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Baño privado
Reseñas de los huéspedes sobre Hotel de la Cité Carcassonne - MGallery Collection
9
Fabuloso
Basado en 991 comentarios verificados
¿Quién se queda aquí?
Trabajo
2%
Pareja
65%
Familia
21%
Grupo
8%
Solo/a
2%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
El Hotel de la Cité Carcassonne - MGallery Collection ofrece una estancia memorable dentro de las murallas medievales de Carcassonne, con hermosos jardines y piscina, vistas impresionantes y un restaurante con estrella Michelin en el lugar que muchos huéspedes destacan como una parte sobresaliente de la experiencia.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
El Hotel de la Cité Carcassonne - MGallery Collection ofrece una estancia memorable dentro de las murallas medievales de Carcassonne, con hermosos jardines y piscina, vistas impresionantes y un restaurante con estrella Michelin en el lugar que muchos huéspedes destacan como una parte sobresaliente de la experiencia.
Las habitaciones a menudo tienen excelentes vistas y terrazas, aunque varias reseñas señalan una decoración anticuada, incómodas duchas sobre bañeras, ruido o humo ocasional de balcones vecinos, y dificultad para controlar la temperatura de la habitación. La calidad del servicio varía desde atentamente amable hasta ocasionalmente desorganizada, con informes de servicio lento en el bar o en el desayuno, traslados perdidos y una gestión irregular de problemas o del servicio de limpieza. El acceso en coche está restringido; la mayoría de los huéspedes aparcan fuera de las murallas y utilizan el servicio de transporte del hotel o caminan, y algunos consideran que los precios de las habitaciones y el desayuno son elevados. Espere una estancia atmosférica e histórica con una gastronomía y paisajes excepcionales, junto con algunas peculiaridades propias de edificios antiguos.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
A los huéspedes les encantan los jardines, las terrazas y la piscina, y muchos disfrutan del bar; se proporciona acceso y ayuda con el equipaje a través de un aparcamiento en las afueras con servicio de transporte. Hay spa, pero su disponibilidad y comunicación pueden ser inconsistentes.
Reseñas de huéspedes relacionadas
10
Melanie
2 jul 2025
·
Se alojó 1 noche
This beautiful Bastide is worth a visit and as it’s also small, staying at the L’Hotel de Cité was an oasis all in itself. I would go back just to stay at the hotel. The staff is incredibly friendly and helpful. Someone quickly appeared when we parked as it was unusually hot to pick us up and whisk us to the hotel without us even requesting it. I can’t tell you how grateful I am to this person as we had our small frenchie with us and they do not do well in the heat. The hotel is absolutely gorgeous with wonderful gardens and lounge areas. The spa looked nice (will need to book that next time too) and the onsite restaurant was a nice added perk although you can walk the entire village quite easily with many options for food. The boulangerie right next door has the best ever chocolatines (also worth going back for). I would highly recommend a stay here.
This beautiful Bastide is worth a visit and as it’s also small, staying at the L’Hotel de Cité was an oasis all in itself. I would go back just to stay at the hotel. The staff is incredibly friendly and helpful. Someone quickly appeared when we parked as it was unusually hot to pick us up and whisk us to the hotel without us even requesting it. I can’t tell you how grateful I am to this person as we had our small frenchie with us and they do not do well in the heat. The hotel is absolutely gorgeous with wonderful gardens and lounge areas. The spa looked nice (will need to book that next time too) and the onsite restaurant was a nice added perk although you can walk the entire village quite easily with many options for food. The boulangerie right next door has the best ever chocolatines (also worth going back for). I would highly recommend a stay here.
10
Michael
6 jul 2024
·
Se alojó 1 noche
We couldn't find a taxi once we arrived at the train station,but one phone call to the hotel and the reception staff sent us a chauffeur within minutes. The hotel is absolutely stunning! The garden and pool area are a must. The room was spacious and had a beautiful view of the garden. Breakfast had a great selection. There are many dining options near by as well as shopping. The basilica is next door and the Castle Comtal just a few feet away. The only regret I have is only staying one night...
We couldn't find a taxi once we arrived at the train station,but one phone call to the hotel and the reception staff sent us a chauffeur within minutes. The hotel is absolutely stunning! The garden and pool area are a must. The room was spacious and had a beautiful view of the garden. Breakfast had a great selection. There are many dining options near by as well as shopping. The basilica is next door and the Castle Comtal just a few feet away. The only regret I have is only staying one night...
10
Ka man carman
1 oct 2024
·
Se alojó 2 noches
Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel.
Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel.
8
Robert
30 ago 2025
·
Se alojó 3 noches
What a gem. All the history, amazing location and a gorgeous little pool while staying in the old town, was a truly unique experience. Make sure you check out the display in the lounge of all the previous guests, including Churchill and Buster Keaton.
What a gem. All the history, amazing location and a gorgeous little pool while staying in the old town, was a truly unique experience. Make sure you check out the display in the lounge of all the previous guests, including Churchill and Buster Keaton.
10
Jeremy
7 abr 2025
·
Se alojó 3 noches
The medieval city of Carcossonne is amazing, like stepping back in time, and staying at the Hotel De La Cite just contributes to this feeling (although only build in 1880's). A grand, imposing building directly opposite the Basilicca puts it at the heart of the old city. Excellent service, lovely comfortable rooms and a garden that is great for relaxing in the afternoon sun.
The medieval city of Carcossonne is amazing, like stepping back in time, and staying at the Hotel De La Cite just contributes to this feeling (although only build in 1880's). A grand, imposing building directly opposite the Basilicca puts it at the heart of the old city. Excellent service, lovely comfortable rooms and a garden that is great for relaxing in the afternoon sun.
10
Sarah
18 sept 2023
·
Se alojó 1 noche
Such a unique property and location. You have to park outside the castle walls in the designated hotel parking and then you can walk 5 mins or get a lift up to the hotel. The staff were all friendly and helpful. The room was spacious, but the steps could use a bit of repairs. I was worried it would be noisy since we were on the ground level by reception and the outdoor bar, but we didn’t hear a thing.
Such a unique property and location. You have to park outside the castle walls in the designated hotel parking and then you can walk 5 mins or get a lift up to the hotel. The staff were all friendly and helpful. The room was spacious, but the steps could use a bit of repairs. I was worried it would be noisy since we were on the ground level by reception and the outdoor bar, but we didn’t hear a thing.
10
Paul
14 sept 2024
·
Se alojó 4 noches
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
10
Joanne
22 ago 2025
·
Se alojó 3 noches
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
10
Joshua
29 ago 2024
·
Se alojó 1 noche
We were biking the canal from Sète. This was an amazing property. Even if you can’t get a reservation stop on for a drink on the terrace or the bar.
We were biking the canal from Sète. This was an amazing property. Even if you can’t get a reservation stop on for a drink on the terrace or the bar.
10
R
5 jun 2024
·
Se alojó 1 noche
This place is top notch. We regret not having dined there but the pool area and breakfast areas are stunning and the staff from David who brings you to the hotel from the parking to Patricia at front desk and the rest of the staff it’s just splendid. 5 stars well earned. I will be back.
This place is top notch. We regret not having dined there but the pool area and breakfast areas are stunning and the staff from David who brings you to the hotel from the parking to Patricia at front desk and the rest of the staff it’s just splendid. 5 stars well earned. I will be back.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchas reseñas describen habitaciones limpias o impecables y espacios bien cuidados. Sin embargo, varias señalan una limpieza y un mantenimiento inconsistentes, incluyendo alfombras o baldosas sucias o desgastadas, olores ocasionales y omisión de actualizaciones o suministros en la habitación.
Reseñas de huéspedes relacionadas
2
Maria
12 jun 2025
·
Se alojó 1 noche
This hotel is overpriced and rundown. While the rooms are clean and the beds nicely made, the glass doors to the terrace were broken, the terraces themselves were dirty, and the carpets throughout the hotel were noticeably unclean. The property feels neglected and in need of renovation. Although the staff were kind and helpful, the welcome drink was terrible. The village is extremely touristy, with a Game of Thrones-style medieval theme that feels cheap and inauthentic. Overall, not worth the cost.
This hotel is overpriced and rundown. While the rooms are clean and the beds nicely made, the glass doors to the terrace were broken, the terraces themselves were dirty, and the carpets throughout the hotel were noticeably unclean. The property feels neglected and in need of renovation. Although the staff were kind and helpful, the welcome drink was terrible. The village is extremely touristy, with a Game of Thrones-style medieval theme that feels cheap and inauthentic. Overall, not worth the cost.
8
Flavio
1 may 2025
·
Se alojó 5 noches
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
2
dean
2 jun 2025
·
Se alojó 1 noche
It's a beautiful hotel, but slightly dated (which is to be expected). What isn't ok is the disrepair of floor tiles around the toilets (marble, browned by effluence isn't good) and sink holes with staines. Our stay was further marred by a fire alarm which was handled very badly. No staff monitoring or stewarding the entrance, which is deeply unsafe. When this was raised, the night manager found it funny and one of the chefs thought it sensible to make faces at us about it. The day manager the next day was apologetic and comped our bar bill, to his credit, but I won't be returning to what is an unsafely run property.
It's a beautiful hotel, but slightly dated (which is to be expected). What isn't ok is the disrepair of floor tiles around the toilets (marble, browned by effluence isn't good) and sink holes with staines. Our stay was further marred by a fire alarm which was handled very badly. No staff monitoring or stewarding the entrance, which is deeply unsafe. When this was raised, the night manager found it funny and one of the chefs thought it sensible to make faces at us about it. The day manager the next day was apologetic and comped our bar bill, to his credit, but I won't be returning to what is an unsafely run property.
6
Sara
24 jul 2025
·
Se alojó 1 noche
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
10
Peter
15 nov 2025
·
Se alojó 1 noche
Clean room spacious staff amenities breakfast
Clean room spacious staff amenities breakfast
10
Mike
12 jun 2025
·
Se alojó 1 noche
I had a fantastic stay! The room was spotless, the staff were incredibly friendly, and the spa services were top-notch. The experience at restaurant was amazing
I had a fantastic stay! The room was spotless, the staff were incredibly friendly, and the spa services were top-notch. The experience at restaurant was amazing
10
Chris
29 oct 2025
·
Se alojó 4 noches
The room was clean spacious and the staff were fantastic
The room was clean spacious and the staff were fantastic
10
Aditya
9 abr 2024
·
Se alojó 4 noches
Very clean. Excellent service. High luxary. Right in the heart of the castle city. 20 minutes walk from the outside city. Everything was A+
Very clean. Excellent service. High luxary. Right in the heart of the castle city. 20 minutes walk from the outside city. Everything was A+
10
Paul
14 sept 2024
·
Se alojó 4 noches
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
8
Toni
21 nov 2025
·
Se alojó 1 noche
Lovely hotel in excellent location within the walled city. Our room had a unbelievably beautiful view. Beds were a little firm for my friend and I; however, we just stayed one night, so that was no big deal. Priced a little high for what they offered. Sewage odors in room, no full-length mirror. I take tub baths; soap and shampoo were mounted for showers, so every time I needed soap I had to stand up. Double vanity sinks; but soap dispenser was only on one side, so person using farthest sink dripped all across vanity.
Lovely hotel in excellent location within the walled city. Our room had a unbelievably beautiful view. Beds were a little firm for my friend and I; however, we just stayed one night, so that was no big deal. Priced a little high for what they offered. Sewage odors in room, no full-length mirror. I take tub baths; soap and shampoo were mounted for showers, so every time I needed soap I had to stand up. Double vanity sinks; but soap dispenser was only on one side, so person using farthest sink dripped all across vanity.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones suelen ser espaciosas con vistas impresionantes y algunas terrazas grandes. Entre los inconvenientes comunes se encuentran la decoración anticuada, las incómodas duchas sobre bañera, los problemas con el control de la temperatura y el ruido o humo ocasional proveniente de balcones o habitaciones cercanas.
Reseñas de huéspedes relacionadas
10
Mark
21 mar 2025
·
Se alojó 1 noche
This hotel was phenomenal. I am well traveled, and found this to be exceptional. I was upgraded to one of the suites, where I had one of the largest balconies one could ever expect from a hotel overlooking the southwest of France. I also had another balcony in the sitting room. The staff was really friendly and helpful. One tip – you cannot really drive to this hotel. It’s hard to find, and you have to park a bit away in the parking lot and track up the hill into the walled city. .
This hotel was phenomenal. I am well traveled, and found this to be exceptional. I was upgraded to one of the suites, where I had one of the largest balconies one could ever expect from a hotel overlooking the southwest of France. I also had another balcony in the sitting room. The staff was really friendly and helpful. One tip – you cannot really drive to this hotel. It’s hard to find, and you have to park a bit away in the parking lot and track up the hill into the walled city. .
10
Duane
6 jul 2025
·
Se alojó 1 noche
Loved our stay at this hotel! It was a former bishops palace right next to the cathedral and right by the rampart walls. Absolutely beautiful location. We had a room in the building across the way. Large room with view of the church. Very quiet though! Super comfortable bed. We had dinner there on the terrace and it was so good with a great view! Only issue was that our shower wouldn’t drain. Other than that it was perfect!
Loved our stay at this hotel! It was a former bishops palace right next to the cathedral and right by the rampart walls. Absolutely beautiful location. We had a room in the building across the way. Large room with view of the church. Very quiet though! Super comfortable bed. We had dinner there on the terrace and it was so good with a great view! Only issue was that our shower wouldn’t drain. Other than that it was perfect!
8
Flavio
1 may 2025
·
Se alojó 5 noches
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
10
JEAN MARIE
5 jun 2023
·
Se alojó 3 noches
Staying in a castle was a wow experience. That said, the deluxe king room was so cramped that we had to upgrade to a suite to accommodate the luggage, so don't arrive with more than a toothbrush! We arrived by rental car, and given that there is no driving within the Cite walls, locating the hotel parking and free shuttle was a bit of a challenge, especially since both ends of the access road are marked "do not enter." But once ensconced, the hotel grounds were fabulous, the service was good (provided we spoke French), and the location within the castle walls was incomparable. The cooking at the one-star Michelin-rated restaurant was superb (what a dinner!), although the waiters behaved like scared rabbits and at times seemed a bit confused, which detracted from the experience. The next morning at breakfast, I had to call into the kitchen to beg for coffee as no service personnel was present for over 15 minutes (and this at 8 am). BUT the breakfast spread was lovely, abundant, and very tasty, so all was right with the world. All in all, a remarkable experience.
Staying in a castle was a wow experience. That said, the deluxe king room was so cramped that we had to upgrade to a suite to accommodate the luggage, so don't arrive with more than a toothbrush! We arrived by rental car, and given that there is no driving within the Cite walls, locating the hotel parking and free shuttle was a bit of a challenge, especially since both ends of the access road are marked "do not enter." But once ensconced, the hotel grounds were fabulous, the service was good (provided we spoke French), and the location within the castle walls was incomparable. The cooking at the one-star Michelin-rated restaurant was superb (what a dinner!), although the waiters behaved like scared rabbits and at times seemed a bit confused, which detracted from the experience. The next morning at breakfast, I had to call into the kitchen to beg for coffee as no service personnel was present for over 15 minutes (and this at 8 am). BUT the breakfast spread was lovely, abundant, and very tasty, so all was right with the world. All in all, a remarkable experience.
10
Keir
29 mar 2025
·
Se alojó 2 noches
Lovely old hotel. With old comes one downside. Very difficult to control the heat! It was sweltering in the room even set at 15, so we left the windows open. That's the only downside. It was a great stay in a very unique location.
Lovely old hotel. With old comes one downside. Very difficult to control the heat! It was sweltering in the room even set at 15, so we left the windows open. That's the only downside. It was a great stay in a very unique location.
10
Kevin
15 feb 2024
·
Se alojó 3 noches
The hotel itself is in an amazing old building, and the room was very nice - with a shower, a separate full-size shower, a separate WC, and a dual sink. The only disappointment was the bed, which we did not find particularly comfortable. Otherwise, everything was excellent. The medieval city of Carcassonne is tiny - you can walk from one end of it to another in 5 minutes, but this hotel is away from the noise of the low-end restaurants . . . and it contains its own amazing restaurant, Le Barbacane. We recommend trying that restaurant. We visited the city in February, for Valentines. It turns out that quite a few shows and restaurants are closed because it is the low season. That means that there are fewer people, but it is a trade-off to consider.
The hotel itself is in an amazing old building, and the room was very nice - with a shower, a separate full-size shower, a separate WC, and a dual sink. The only disappointment was the bed, which we did not find particularly comfortable. Otherwise, everything was excellent. The medieval city of Carcassonne is tiny - you can walk from one end of it to another in 5 minutes, but this hotel is away from the noise of the low-end restaurants . . . and it contains its own amazing restaurant, Le Barbacane. We recommend trying that restaurant. We visited the city in February, for Valentines. It turns out that quite a few shows and restaurants are closed because it is the low season. That means that there are fewer people, but it is a trade-off to consider.
8
Toni
21 nov 2025
·
Se alojó 1 noche
Lovely hotel in excellent location within the walled city. Our room had a unbelievably beautiful view. Beds were a little firm for my friend and I; however, we just stayed one night, so that was no big deal. Priced a little high for what they offered. Sewage odors in room, no full-length mirror. I take tub baths; soap and shampoo were mounted for showers, so every time I needed soap I had to stand up. Double vanity sinks; but soap dispenser was only on one side, so person using farthest sink dripped all across vanity.
Lovely hotel in excellent location within the walled city. Our room had a unbelievably beautiful view. Beds were a little firm for my friend and I; however, we just stayed one night, so that was no big deal. Priced a little high for what they offered. Sewage odors in room, no full-length mirror. I take tub baths; soap and shampoo were mounted for showers, so every time I needed soap I had to stand up. Double vanity sinks; but soap dispenser was only on one side, so person using farthest sink dripped all across vanity.
8
Gillian
9 sept 2023
·
Se alojó 4 noches
Had wonderful room with large terrace and great views. Electrics and plumbing need updating. Electical sockets at ground level which meant crawling around to get at socket behind table. No information about room service displayed so had to ask at reception to arrange breakfast in our room on our last day.
Had wonderful room with large terrace and great views. Electrics and plumbing need updating. Electical sockets at ground level which meant crawling around to get at socket behind table. No information about room service displayed so had to ask at reception to arrange breakfast in our room on our last day.
10
Joanne
22 ago 2025
·
Se alojó 3 noches
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
8
Scott
19 sept 2024
·
Se alojó 1 noche
This is an excellent hotel in a great location. Staff was friendly and helpful. We booked a Junior Suite. Although not really a suite (just a large room) the room was well done with a large balcony. I have a couple of reasons for taking off a star. First, I could hear the people in the room above walking and the room next door talking. This is a pet-peeve as when I want to sleep, I need quiet and not muffled conversation and laughter in the room next door. Second is the balcony smoking policy. Along with being up late talking, they also sat on the balcony and smoked which blew directly into our balcony and room if the window was open. This meant that unless I wanted to sit and smell smoke, the balcony was useless to me. I understand that I'm not the only guest, I just shouldn't be able to hear or smell the others when in my room.
This is an excellent hotel in a great location. Staff was friendly and helpful. We booked a Junior Suite. Although not really a suite (just a large room) the room was well done with a large balcony. I have a couple of reasons for taking off a star. First, I could hear the people in the room above walking and the room next door talking. This is a pet-peeve as when I want to sleep, I need quiet and not muffled conversation and laughter in the room next door. Second is the balcony smoking policy. Along with being up late talking, they also sat on the balcony and smoked which blew directly into our balcony and room if the window was open. This meant that unless I wanted to sit and smell smoke, the balcony was useless to me. I understand that I'm not the only guest, I just shouldn't be able to hear or smell the others when in my room.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
Muchos huéspedes elogian al personal amable, profesional y servicial en toda la propiedad. Hay informes frecuentes de servicio lento en el bar o en el desayuno, traslados perdidos o mala gestión de incidentes, y respuestas desiguales a los problemas.
Reseñas de huéspedes relacionadas
10
Pauline
11 dic 2025
·
Se alojó 2 noches
This hotel Is outstanding. The situation inside the Castle citeé in breathtaking and safe! Quietly luxurious with amazing staff. The cocktail bar is relaxing with talented bar staff. I enjoyed the vegetarian tasting menu in the Michelin restaurant- the service and food were exceptional - sad to leave but I will definitely return in 2026. Merci beaucoup x
This hotel Is outstanding. The situation inside the Castle citeé in breathtaking and safe! Quietly luxurious with amazing staff. The cocktail bar is relaxing with talented bar staff. I enjoyed the vegetarian tasting menu in the Michelin restaurant- the service and food were exceptional - sad to leave but I will definitely return in 2026. Merci beaucoup x
2
dean
2 jun 2025
·
Se alojó 1 noche
It's a beautiful hotel, but slightly dated (which is to be expected). What isn't ok is the disrepair of floor tiles around the toilets (marble, browned by effluence isn't good) and sink holes with staines. Our stay was further marred by a fire alarm which was handled very badly. No staff monitoring or stewarding the entrance, which is deeply unsafe. When this was raised, the night manager found it funny and one of the chefs thought it sensible to make faces at us about it. The day manager the next day was apologetic and comped our bar bill, to his credit, but I won't be returning to what is an unsafely run property.
It's a beautiful hotel, but slightly dated (which is to be expected). What isn't ok is the disrepair of floor tiles around the toilets (marble, browned by effluence isn't good) and sink holes with staines. Our stay was further marred by a fire alarm which was handled very badly. No staff monitoring or stewarding the entrance, which is deeply unsafe. When this was raised, the night manager found it funny and one of the chefs thought it sensible to make faces at us about it. The day manager the next day was apologetic and comped our bar bill, to his credit, but I won't be returning to what is an unsafely run property.
6
Sara
24 jul 2025
·
Se alojó 1 noche
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
10
Inga
12 oct 2024
·
Fabulous! Before we can even begin to compliment the hotel, the location, the staff and the service we must compliment Jerome who helped us navigate getting in and out of the old cite and again to the train station with massive luggage! We had just completed a 7 day tour on the Canal du Midi with 7 friends. It was such a pleasure to stay at the hotel for the night for a good rest and beautiful view before we begin our voyage back to the US. Jerome is a tour guide, historian, athletic guy with a wonderful sense of humor, he truly made our stay magical! We will be back again someday! Inga & Murray Reynolds, Temecula California
Fabulous! Before we can even begin to compliment the hotel, the location, the staff and the service we must compliment Jerome who helped us navigate getting in and out of the old cite and again to the train station with massive luggage! We had just completed a 7 day tour on the Canal du Midi with 7 friends. It was such a pleasure to stay at the hotel for the night for a good rest and beautiful view before we begin our voyage back to the US. Jerome is a tour guide, historian, athletic guy with a wonderful sense of humor, he truly made our stay magical! We will be back again someday! Inga & Murray Reynolds, Temecula California
4
Rozsa
26 ago 2023
·
Se alojó 2 noches
I am sorry to say that Hotel de la Cite under MGallery management was sub-standard. Transportation to the hotel from train station at 10:34 pm AS PROMISED by hotel staff was NON-EXISTENT. We arrived after 11 pm after lugging our suitcases thru the streets of Carcassonne since NO ONE CAME TO PICK US UP. The couple in front of us at train station were equally incensed. I called the hotel 3 times then texted. Each time I got an extended voicemail menu that never led me to a live human being. UNACCEPTABLE SERVICE. We were then shown to two NON-air conditioned rooms. I asked for different rooms. We were shown to two new rooms which were very nice, but required going up and down stairs then up to a castle turret. My husband and I went down to front desk to ask to borrow an adapter and both got lost trying to find an elevator to take us to ground floor. We ended up in a deserted conference area of hotel. Finally found an exit door, went out on the street at 1 am and re-entered the hotel thru front entrance. Got our adapter and asked about breakfast. Were told that Expedia customers don't get breakfast included with their rooms. In 2012 we did, as well as a beautiful welcoming gift waiting in our room from hotel management. NOT THIS TIME. The hotel management knew that we were VIP Silver Expedia customers. Nothing awaited us, not even a box of macarons for the children. Terrible service, in no way the 5-star hotel it was in 2012.
I am sorry to say that Hotel de la Cite under MGallery management was sub-standard. Transportation to the hotel from train station at 10:34 pm AS PROMISED by hotel staff was NON-EXISTENT. We arrived after 11 pm after lugging our suitcases thru the streets of Carcassonne since NO ONE CAME TO PICK US UP. The couple in front of us at train station were equally incensed. I called the hotel 3 times then texted. Each time I got an extended voicemail menu that never led me to a live human being. UNACCEPTABLE SERVICE. We were then shown to two NON-air conditioned rooms. I asked for different rooms. We were shown to two new rooms which were very nice, but required going up and down stairs then up to a castle turret. My husband and I went down to front desk to ask to borrow an adapter and both got lost trying to find an elevator to take us to ground floor. We ended up in a deserted conference area of hotel. Finally found an exit door, went out on the street at 1 am and re-entered the hotel thru front entrance. Got our adapter and asked about breakfast. Were told that Expedia customers don't get breakfast included with their rooms. In 2012 we did, as well as a beautiful welcoming gift waiting in our room from hotel management. NOT THIS TIME. The hotel management knew that we were VIP Silver Expedia customers. Nothing awaited us, not even a box of macarons for the children. Terrible service, in no way the 5-star hotel it was in 2012.
10
Ka man carman
1 oct 2024
·
Se alojó 2 noches
Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel.
Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel.
8
Ashley
11 sept 2023
·
Se alojó 1 noche
This hotel was a fabulous stay, my only hesitation to not give 5 stars is that when I checked in I put my personal items int the safe, locked it and left to go explore. When I came back a staff member had been in my room to prep for bed (turn the covers and add a chocolate)…but the safe was open! Nothing seemed to be missing but it left a pit in my stomachs. When I brought it up to the front desk, they said our staff is trustworthy and didn’t see why I was alarmed. This was not what I expected, I felt rattled, especially because I am traveling alone from the us and had my passport and other important documents in there. Other than this it was a wonderful stay and really enjoyed the amazing dinner I had at the on site restaurant that evening. The restaurant staff were wonderful and treated me amazing even the ouch I speak almost no French:)
This hotel was a fabulous stay, my only hesitation to not give 5 stars is that when I checked in I put my personal items int the safe, locked it and left to go explore. When I came back a staff member had been in my room to prep for bed (turn the covers and add a chocolate)…but the safe was open! Nothing seemed to be missing but it left a pit in my stomachs. When I brought it up to the front desk, they said our staff is trustworthy and didn’t see why I was alarmed. This was not what I expected, I felt rattled, especially because I am traveling alone from the us and had my passport and other important documents in there. Other than this it was a wonderful stay and really enjoyed the amazing dinner I had at the on site restaurant that evening. The restaurant staff were wonderful and treated me amazing even the ouch I speak almost no French:)
10
Steven
17 sept 2025
·
Se alojó 1 noche
Great customer service
Great customer service
8
James
14 sept 2024
·
Se alojó 4 noches
Incredible location, let down by indifferent to poor service.
Incredible location, let down by indifferent to poor service.
10
R
5 jun 2024
·
Se alojó 1 noche
This place is top notch. We regret not having dined there but the pool area and breakfast areas are stunning and the staff from David who brings you to the hotel from the parking to Patricia at front desk and the rest of the staff it’s just splendid. 5 stars well earned. I will be back.
This place is top notch. We regret not having dined there but the pool area and breakfast areas are stunning and the staff from David who brings you to the hotel from the parking to Patricia at front desk and the rest of the staff it’s just splendid. 5 stars well earned. I will be back.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
La ubicación excepcional dentro de la ciudadela medieval facilita la exploración a pie y disfrutar de las vistas. El acceso en coche está restringido; la mayoría de los huéspedes aparcan fuera de las murallas y utilizan el servicio de transporte del hotel o caminan, con algunos escalones involucrados.
Reseñas de huéspedes relacionadas
10
Mark
21 mar 2025
·
Se alojó 1 noche
This hotel was phenomenal. I am well traveled, and found this to be exceptional. I was upgraded to one of the suites, where I had one of the largest balconies one could ever expect from a hotel overlooking the southwest of France. I also had another balcony in the sitting room. The staff was really friendly and helpful. One tip – you cannot really drive to this hotel. It’s hard to find, and you have to park a bit away in the parking lot and track up the hill into the walled city. .
This hotel was phenomenal. I am well traveled, and found this to be exceptional. I was upgraded to one of the suites, where I had one of the largest balconies one could ever expect from a hotel overlooking the southwest of France. I also had another balcony in the sitting room. The staff was really friendly and helpful. One tip – you cannot really drive to this hotel. It’s hard to find, and you have to park a bit away in the parking lot and track up the hill into the walled city. .
10
Jean
11 sept 2024
·
Se alojó 1 noche
Great hotel in a not so convenient area
Great hotel in a not so convenient area
10
Mark
21 mar 2025
·
Se alojó 1 noche
Locate the parking outside of the city wall and have the porter drive you and your luggage in. Do not attempt to park at the hotel. Wonderful property.
Locate the parking outside of the city wall and have the porter drive you and your luggage in. Do not attempt to park at the hotel. Wonderful property.
10
Angela
10 oct 2023
·
Se alojó 1 noche
A beautiful hotel set within the castle walls. Great rooms, service and food. The only point to note would be as its a very old building some of the showers are not great for tall people, however well worth the stay. A really special spot.
A beautiful hotel set within the castle walls. Great rooms, service and food. The only point to note would be as its a very old building some of the showers are not great for tall people, however well worth the stay. A really special spot.
10
Sasha
22 jul 2024
·
Se alojó 1 noche
This hotel is so incredibly picturesque - breath taking! Staff available, friendly, very helpful. Hotel has AC, but rooms not individually controlled & bit warm by US standards. Beds comfortable, food delicious. Surrounding town great to explore!
This hotel is so incredibly picturesque - breath taking! Staff available, friendly, very helpful. Hotel has AC, but rooms not individually controlled & bit warm by US standards. Beds comfortable, food delicious. Surrounding town great to explore!
10
Jeremy
7 abr 2025
·
Se alojó 3 noches
The medieval city of Carcossonne is amazing, like stepping back in time, and staying at the Hotel De La Cite just contributes to this feeling (although only build in 1880's). A grand, imposing building directly opposite the Basilicca puts it at the heart of the old city. Excellent service, lovely comfortable rooms and a garden that is great for relaxing in the afternoon sun.
The medieval city of Carcossonne is amazing, like stepping back in time, and staying at the Hotel De La Cite just contributes to this feeling (although only build in 1880's). A grand, imposing building directly opposite the Basilicca puts it at the heart of the old city. Excellent service, lovely comfortable rooms and a garden that is great for relaxing in the afternoon sun.
10
Stephen
27 may 2025
·
Se alojó 3 noches
Set in the medieval City with spectacular views from the hotel and a lovely private garden, this is a very opulent hotel. It might seem pricey but well worth the money.
Set in the medieval City with spectacular views from the hotel and a lovely private garden, this is a very opulent hotel. It might seem pricey but well worth the money.
10
Paul
14 sept 2024
·
Se alojó 4 noches
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
Very special place right in the heart of the medieval city. The Hotel is old and has plenty of character but still spotlessly clean. Lots of steps as would expect from a property of this age, but you would choose to stay here for the character and location! Greeted straight away on arrival and told we had been given a room upgrade which was nice. Our room was good size with a private terrace leading into the garden and a great view over the ramparts to The Bastide below. The staff were friendly and helpful, gave us a little tour of the hotel when we arrived. La Barbacane restaurant had an amazing menu and first class service. Nice pool area and outside garden, too windy when we visited in mid September to use the pool but sure it would be fine. For info, if you take a taxi from the airport as we did the hotel has a dedicated drop off area just outside the walls - no cars in the medieval city. Staff bring up your luggage and its a 3-4 minute walk up 2 flights of steps across each wall of the castle et voila you are in the medieval city right by the Basilica and the hotel is in front of you. Would stay again. Merci beaucoup to the staff.
10
Michael
31 may 2023
·
Se alojó 4 noches
Lovely hotel with charming staff. Perfect location for exploring the medieval area of Carcassonne as the hotel sits within the walls of the fortifications. A pleasant walk into the town centre just over a mile away. Explore the floodlit walls and towers at night - very atmospheric.
Lovely hotel with charming staff. Perfect location for exploring the medieval area of Carcassonne as the hotel sits within the walls of the fortifications. A pleasant walk into the town centre just over a mile away. Explore the floodlit walls and towers at night - very atmospheric.
10
Joanne
22 ago 2025
·
Se alojó 3 noches
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El restaurante La Barbacane, con estrella Michelin, y otras opciones en el lugar reciben grandes elogios por la calidad de la comida y los menús de degustación, y el desayuno suele ser apreciado. Algunos huéspedes consideran que los precios son elevados e informan de un servicio ocasionalmente lento o problemas con el reabastecimiento; el bar es agradable pero puede ser lento.
Reseñas de huéspedes relacionadas
10
Nick
4 ago 2023
·
Se alojó 3 noches
Beautiful hotel in a wonderful location in Carcassonne. The restaurant is amazing. Staff very friendly and helpful. Stay was to celebrate my wife's birthday and they helped us celebrate with a room upgrade and a bottle of champagne. Thank you for a lovely experience.
Beautiful hotel in a wonderful location in Carcassonne. The restaurant is amazing. Staff very friendly and helpful. Stay was to celebrate my wife's birthday and they helped us celebrate with a room upgrade and a bottle of champagne. Thank you for a lovely experience.
10
Pauline
11 dic 2025
·
Se alojó 2 noches
This hotel Is outstanding. The situation inside the Castle citeé in breathtaking and safe! Quietly luxurious with amazing staff. The cocktail bar is relaxing with talented bar staff. I enjoyed the vegetarian tasting menu in the Michelin restaurant- the service and food were exceptional - sad to leave but I will definitely return in 2026. Merci beaucoup x
This hotel Is outstanding. The situation inside the Castle citeé in breathtaking and safe! Quietly luxurious with amazing staff. The cocktail bar is relaxing with talented bar staff. I enjoyed the vegetarian tasting menu in the Michelin restaurant- the service and food were exceptional - sad to leave but I will definitely return in 2026. Merci beaucoup x
8
Flavio
1 may 2025
·
Se alojó 5 noches
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
For a 5 star hotel , the room was very outdated with a shower inside a tub which was awkward to stay in and a shower movable glass barrier that didn’t prevent spraying water into the floor Area around toilet was stained dark Bed was wonderful and room spacious but the plethora of carpeting gives an impression of not being totally clean The breakfast was good but not close to what we have experienced in other 5 star hotels The restaurant Le Barbacane was extremely overpriced for what it proposes although dessert was devine. I would say that this hotel merits a 4 and not a 5 star but the staf was the difference in making every effort to make our stay a nice one
6
Sara
24 jul 2025
·
Se alojó 1 noche
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
Property is beautiful. Service and amenities not what I would expect from this quality hotel. Empty soap dispenser in shower. Waited over half an hour for a drink at the bar. Breakfast buffet ran out of items with an hour left to go and no restocking. Tissue from previous guest on floor of our room.
10
Claude
4 jul 2024
·
Se alojó 1 noche
We truly loved everything about our stay. The staff were top notch and very kind. History and beauty surround you without needing to leave the hotel, although I suggest you do! We were fortunate to have dinner at their Michelin Star (1) restaurant. A must for foodies.
We truly loved everything about our stay. The staff were top notch and very kind. History and beauty surround you without needing to leave the hotel, although I suggest you do! We were fortunate to have dinner at their Michelin Star (1) restaurant. A must for foodies.
10
Monique
15 sept 2023
·
Se alojó 1 noche
Loved the atmosphere in the restaurant. The service and cuisine was exceptional!
Loved the atmosphere in the restaurant. The service and cuisine was exceptional!
10
Laura
25 oct 2024
·
Se alojó 2 noches
An absolutely gorgeous hotel that is in an excellent location and with beautiful gardens right on the walls of the city. It is like an oasis and we had a fantastic time! The restaurant is also excellent, especially great value is the lunch set menu.
An absolutely gorgeous hotel that is in an excellent location and with beautiful gardens right on the walls of the city. It is like an oasis and we had a fantastic time! The restaurant is also excellent, especially great value is the lunch set menu.
10
Asif
25 ago 2025
·
Se alojó 1 noche
This is a phenomenal hotel and everything about it is five star. The staff go out of the way to make sure you have everything you need and nothing is too much for them. We ate at the Michelin starred restaurant and had the tasting menu which was fantastic. The staff went out of their way to make sure we were comfortable the next day and had a great experience. Highly recommend.
This is a phenomenal hotel and everything about it is five star. The staff go out of the way to make sure you have everything you need and nothing is too much for them. We ate at the Michelin starred restaurant and had the tasting menu which was fantastic. The staff went out of their way to make sure we were comfortable the next day and had a great experience. Highly recommend.
10
daisy
8 ago 2025
·
Se alojó 4 noches
Lovely 4 nights. The room could have used a deep clean, the phone did not work properly in the room. We requested fresh towels as our room had not been cleaned and waited over an hour for them! I think the food/breakfast is too expensive for what you get. Due to these reasons I feel it is a bit overpriced. The pool area was lovely. The surroundings are fabulous and central location is perfect!
Lovely 4 nights. The room could have used a deep clean, the phone did not work properly in the room. We requested fresh towels as our room had not been cleaned and waited over an hour for them! I think the food/breakfast is too expensive for what you get. Due to these reasons I feel it is a bit overpriced. The pool area was lovely. The surroundings are fabulous and central location is perfect!
10
Joanne
22 ago 2025
·
Se alojó 3 noches
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
What a fantastic hotel! It's beautiful, the gardens and pool are lovely and all the staff were friendly and helpful. Room was large and airy, and the bed was very comfortable. Fantastic shower. Despite being next to the Basilica no noise got into the room, even when the bells rang! The food in La Barbacane was delicious. Excellent location, great as a base to explore Carcassonne on foot.
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
10
Ana Paula
hace 3 semanas
·
Se alojó 2 noches
Una buena experiencia está súper ubicado, muy amable el personal y era lo que esperábamos.
Una buena experiencia está súper ubicado, muy amable el personal y era lo que esperábamos.
8
Eugenio
21 may 2026
·
Se alojó 1 noche
Gran ubicación del hotel
Gran ubicación del hotel
10
Albano
15 oct 2025
·
Se alojó 2 noches
De lo mejor que eh visto
De lo mejor que eh visto
10
Oscar
24 dic 2024
·
Se alojó 1 noche
Gran hotel! Y un excelente servicio
Gran hotel! Y un excelente servicio
10
MA CRISTINA
24 nov 2024
·
Se alojó 2 noches
El hotel está increíble , súper la ubicación , dentro del casco antiguo , junto al castillo , el personal súper súper amable , nos ayudaron en todo momento y súper actitud , regresaría sin pensarlo . Increíble
El hotel está increíble , súper la ubicación , dentro del casco antiguo , junto al castillo , el personal súper súper amable , nos ayudaron en todo momento y súper actitud , regresaría sin pensarlo . Increíble
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 16:00 a 00:00
Antes de la(s) 12:00
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Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-20: 414.16241050140377USD
- 2026-09-21: 452.0513619950866USD
- 2026-09-22: 455.1265680084228USD
- 2026-09-23: 488.81582999999995USD
- 2026-09-24: 570.8703482556152USD
- 2026-09-25: 589.3099585098266USD
- 2026-09-26: 500.1495044059753USD
- 2026-09-27: 434.4264700035095USD
- 2026-09-28: 366.22174200210566USD
- 2026-09-29: 333.9553130049133USD
- 2026-09-30: 376.06324866943356USD
- 2026-10-01: 844.7678707626342USD
- 2026-10-02: 353.38171775070185USD
- 2026-10-03: 346.0724350035095USD
- 2026-10-04: 337.8566530014038USD
- 2026-10-05: 374.35719374999996USD
- 2026-10-06: 367.0593967584228USD
- 2026-10-07: 357.0191655084228USD
- 2026-10-08: 321.9758800035095USD
- 2026-10-09: 345.94619674438474USD
- 2026-10-10: 294.3222075USD
- 2026-10-11: 528.1471892971801USD
- 2026-10-12: 329.3540072492981USD
- 2026-10-13: 354.2423090007019USD
- 2026-10-14: 1060.4664392514037USD
- 2026-10-15: 382.81393149719236USD
- 2026-10-16: 361.6089855084228USD
- 2026-10-17: 357.9256297457885USD
- 2026-10-18: 319.2105092514038USD
- 2026-10-19: 324.50025999298094USD
- 2026-10-20: 326.3247442584228USD
- 2026-10-21: 309.8931802542114USD
- 2026-10-22: 282.4919492514038USD
- 2026-10-23: 348.24110674438475USD
- 2026-10-24: 274.26469900245667USD
- 2026-10-25: 248.71087124999997USD
- 2026-10-26: 367.415105007019USD
- 2026-10-27: 319.0154264936828USD
- 2026-10-28: 315.36652799789425USD
- 2026-10-29: 319.9334115042114USD
- 2026-10-30: 332.71604199508664USD
- 2026-10-31: 326.62305874649047USD
- 2026-11-01: 258.8658550035095USD
- 2026-11-02: 280.6675000035095USD
- 2026-11-03: 277.0071157521057USD
- 2026-11-04: 272.4517180014038USD
- 2026-11-05: 279.7610007485962USD
- 2026-11-06: 282.4919492514038USD
- 2026-11-07: 278.8430332468414USD
- 2026-11-08: 279.7610007485962USD
- 2026-11-09: 281.58544999649047USD
- 2026-11-10: 268.8028019968414USD
- 2026-11-11: 216.38706600105283USD
- 2026-11-12: 261.50498749649046USD
- 2026-11-13: 257.4947604357147USD
- 2026-11-14: 284.3163984992981USD
- 2026-11-15: 274.27616724929806USD
- 2026-11-16: 285.24583424789427USD
- 2026-11-17: 278.8430332468414USD
- 2026-11-18: 278.8430332468414USD
- 2026-11-19: 271.53375049964905USD
- 2026-11-20: 289.80123199859617USD
Ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva para organizar el registro de entrada. Si tienes previsto llegar después de las 20:00, ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva. Los huéspedes deben ponerse en contacto con el alojamiento con antelación para recibir las instrucciones de entrada. El personal de recepción les estará esperando a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito y efectivo.
- Transacciones sin efectivo disponibles
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: extintor, detector de humo, sistema de seguridad, botiquín de primeros auxilios y barreras de seguridad en las ventanas.
- El alojamiento afirma que sigue las medidas de limpieza y desinfección de ALLSAFE (Accor Hotels).
- De acuerdo con la normativa nacional, este alojamiento no acepta pagos en efectivo que superen los 1000 EUR. Para más información, ponte en contacto con el alojamiento a través de los datos que figuran en la confirmación de la reserva.
- La piscina de temporada abre de junio a septiembre.
- Piscina disponible de 08:00 a 20:00.
- Es necesario reservar con antelación los servicios de masaje, los tratamientos de spa y los baños termal privados/onsen. Las reservas se realizan poniéndose en contacto con el hotel antes de la llegada, a través de la información de contacto que figura en la confirmación de la reserva.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Algunas actividades o instalaciones pueden tener acceso limitado. Se invita a los huéspedes a ponerse en contacto con el alojamiento utilizando los datos de contacto que aparecen en la confirmación de la reserva.
- Este alojamiento permite mascotas solo en determinadas habitaciones y tiene otras restricciones sobre las mascotas (se aplican cargos y se pueden encontrar en la sección relativa a las tarifas). Los huéspedes pueden realizar las gestiones para traer sus mascotas poniéndose en contacto directamente con el alojamiento mediante la información de contacto que figura en la confirmación de la reserva.
- Es posible pagar todas las transacciones sin dinero en efectivo.
- Es posible realizar el registro de salida sin contacto personal.
- Desayuno tipo bufé: 32 EUR por adulto y 16 EUR por menor (precio aproximado)
- Aparcamiento de vehículos grandes con asistencia: 30 EUR por noche (entrada y salida libre)
- Mascotas: 20 EUR por mascota, por noche
- No se cobran tasas por los animales de servicio
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Aparcamiento
Restaurante
Piscina
Habitaciones para no fumadores
Servicio de habitaciones
Servicio de tintorería
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Sala de vapor
Servicio de masajes
Spa y centro de bienestar
Tratamientos corporales
Tratamientos faciales
Desayuno en la habitación
Habitaciones antialérgicas disponibles
Habitación familiar
Beach Sun Loungers
Valla alrededor de la piscina
Snack Bar/Deli
Aparcamiento
Aparcamiento
Parking (Limited)
Servicios
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Caja fuerte
Consigna de equipajes
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Actividades
Piscina
Jardín
Piscina al aire libre
Piscina climatizada al aire libre
Evening Entertainment
Pool (Seasonal Outdoor)
Terraza
Internet
WiFi gratuito