The Plough Bicester

After travelling 200+ miles and arriving at 7.30 I was hoping to get a bite to eat but was informed that the kitchen doesn’t open on a Tuesday so no food was available, no where does it stay kitchen closed. No cooked breakfast was available as the kitchen didn’t open til 12pm on Wednesday but a continental breakfast would be left outside my room. Room 3 was on the top floor and it was absolutely red hot in the room with 2 windows open. No fan available in the place. On waking at 7am expecting a continental breakfast to be outside there was nothing. I left at 7.30 and still so sign of breakfast or anyone at the pub. Disappointing stay and one i will not be repeating at The Plough.

On arrival I was told that the kitchen wasn't open that night and I could get something to eat locally, I asked for a VAT receipt and was told I'd get that in the morning. I went doen for breakfast (which I'd paid for) in the morning, to find that everywhere was locked up. I tried again later and it was still locked up. I tried again at 8:30 and a couple of guys were there and they told me that they only open at 10am, despite their website saying that they open at 7am. I was working and needed to be on site, nearby for 9am so I left. I received an emailed receipt later in the day, the rate included breakfast! The internet didn't work, there was no kettle in the room (there was a coffee machine) and you had to move furniture to get to a plug point to charge your phone etc.

Lovely room, it is over a pub so slightly noisy whilst the pub was open, staff were friendly and helpful. Food is great

Our stay at The Plough was amazing. The room was clean and comfortable, there was a wide range of bar snacks and food. The meal we had at the restaurant, and breakfast were first class. But the most amazing experience was the wonderful service we had from Sean and the rest of the team. It was a brilliant stay and we can't wait to go back.

Made to feel very welcome - nice local pub in a nice market town - couldn’t ask for anything more!

Even though the staff were very friendly & pleasant the stay wasn’t very pleasant no food available and breakfast was very poor delivered the night beforehand in a box. Room was adequate but very small the service and photos on Hotels.com were extremely misleading my complaints to the photographer.Definitely wouldn’t stay again.

This might be the friendliest place in England! Great afternoon in the bar watching rugby, nice dinner, decent wine, comfy bed fab breakfast. A lovely find.

All good free parking 2 min walk into town were other pubs with sky for football restaurants shops etc room very clean room 5 a bit compact but fine Service was excellent from the bar staff and breakfast staff breakfast was severed from 8 but because i needed to be away let me have mine at 7 30 am reallly good Pub downstairs cosy and with a wide range of food and beer i would stay again thank you

Nice place to stay. Could do with a car charger as a bonus.

perfect nights sleep and good food in the restaurant area as well great breakfast Millie was perfect and couldn't help enough

Great location for Bicester Village. Extremely short walk from train station. Room clean and incredibly comfortable. Check in is at the bar and it was no problem, staff v helpful.

Tiny toilet area , shower mould all around

There is no concept of customer service. No toilet paper in the room. No way to get any. Promised “ breakfast box” never appeared. Two “ emergency contact “ numbers went unanswered. Worst customer service I’ve ever experienced. DO NOT STAY HERE

Paid for breakfast, expecting a choice, only to find they only offer cooked breakfasts 3 days per week so we had to have "continental" (as we'd paid for breakfast we were told we might as well have it!). Room wasn't clean, an old plaster stuck to the door inside the en suite. Bed was terrible, mattress was like sleeping on springs. Left over breakfast not collected, room not cleaned. Not worth anything like the £95 per night we paid!

I thought I would book a local pub rather than a hotel for a recent trip, but I was a bit disappointed. There was nothing awful about it - it was clean. It was just very tired, and felt like staying somewhere in the 70s. The bed wasn't overally comfortable - sprung not divan. No housekeeping - not a huge problem, but would it be difficult to get clean mugs and fresh tea/biscuits on a 3 night stay? WIFI was awful, my room was above the kitchen so smelt a bit of cooking oil. I won't be going back - I'll stay in the Premier Inn a few minutes away, which is a shame as I liked the idea of supporting a local business, but it just needs to come up to date.

Absolutely awful hotel - not what it was described as - and filthy dirty!

Our stay at The Plough was amazing. The room was clean and comfortable, there was a wide range of bar snacks and food. The meal we had at the restaurant, and breakfast were first class. But the most amazing experience was the wonderful service we had from Sean and the rest of the team. It was a brilliant stay and we can't wait to go back.

All good free parking 2 min walk into town were other pubs with sky for football restaurants shops etc room very clean room 5 a bit compact but fine Service was excellent from the bar staff and breakfast staff breakfast was severed from 8 but because i needed to be away let me have mine at 7 30 am reallly good Pub downstairs cosy and with a wide range of food and beer i would stay again thank you

Doesn’t quite match up to the pictures. Seemed a great quirky pub - lovely, cosy and nice vibes in the pub area. Unfortunately the rooms aren’t the same. Bed was dipped on one side and semi collapsed. Unfortunately you could also hear every word from the pub below…with music and loud chatter until the early hours. Imagine other rooms may not suffer from this as much - may have just been this rooms positioning. If you want a good nights sleep - this doesn’t fit the bill unfortunately. Wouldn’t return for hotel but would for a pint!

Email sent to the property; Hello, I stayed on Saturday night (25th Nov) and I was thoroughly disappointed with the noise level with which no warning was given. I booked this room months ago and therefore there has been plenty of time for you advise me about the function that was on in the pub. We got back from a local wedding reception by 11pm, we walked in to our room and it was almost vibrating by the base of the music, I could literally hear the lyrics word for word. I came down to complain but no one was really bothered, you advised it would finish at 1am. Music continued past 1am and then to add on to the noise the moving of the furniture almost felt like you were having a joke. To pay £120 for a room to not be able to get to sleep until after 2am due to the venue’s fault is totally unacceptable. You’ve already got my money so I don’t expect you to offer any kind of refund, goes without saying I’ll give my own review on this but for future guests, there is no valid reason why you shouldn’t give some warning of such events so guests can make their own choice whether to continue with the booking or not. Thanks

Lovely people and rooms , mattress needs renewing.

Quant wee pub in central location. Only 15min walk to Bicester Outlet Village. Rooms are nicely furnished with great touches like alternative milks. A old character building - The walls are quite thin & the flooring creaks. I missed breakfast so cannot comment on it.

I thought I would book a local pub rather than a hotel for a recent trip, but I was a bit disappointed. There was nothing awful about it - it was clean. It was just very tired, and felt like staying somewhere in the 70s. The bed wasn't overally comfortable - sprung not divan. No housekeeping - not a huge problem, but would it be difficult to get clean mugs and fresh tea/biscuits on a 3 night stay? WIFI was awful, my room was above the kitchen so smelt a bit of cooking oil. I won't be going back - I'll stay in the Premier Inn a few minutes away, which is a shame as I liked the idea of supporting a local business, but it just needs to come up to date.

I booked the small room and was surprised how spacious and comfortable it is. It’s a very old building, room is well appointed and incredibly comfortable. Breakfast delivered to room each morning was convenient and delicious.

On arrival I was told that the kitchen wasn't open that night and I could get something to eat locally, I asked for a VAT receipt and was told I'd get that in the morning. I went doen for breakfast (which I'd paid for) in the morning, to find that everywhere was locked up. I tried again later and it was still locked up. I tried again at 8:30 and a couple of guys were there and they told me that they only open at 10am, despite their website saying that they open at 7am. I was working and needed to be on site, nearby for 9am so I left. I received an emailed receipt later in the day, the rate included breakfast! The internet didn't work, there was no kettle in the room (there was a coffee machine) and you had to move furniture to get to a plug point to charge your phone etc.

Great pub, great breakfast. Room quite small and cosy but more than adequate for an overnight stay, plenty of piping hot water, a good shower and big fluffy towels. Both plug sockets either side of the bed also had usb charge points. I would happily stay here again.

It's a great little country pub. The welcome was warm, and the breakfast was very good. My room was ok (room 5 first floor), the ensuite is small (a larger person would not fit). The bed was creaky and uncomfortable and the noise from the bar is very loud.

Nice enough but you can hear every word from downstairs. I have stayed in plenty of pubs but the acoustics seemed louder in the room then in the pub.

Great experience, easy & friendly check in. Room was lovely, breakfast was great. Staff very friendly & helpful

There is no concept of customer service. No toilet paper in the room. No way to get any. Promised “ breakfast box” never appeared. Two “ emergency contact “ numbers went unanswered. Worst customer service I’ve ever experienced. DO NOT STAY HERE

After travelling 200+ miles and arriving at 7.30 I was hoping to get a bite to eat but was informed that the kitchen doesn’t open on a Tuesday so no food was available, no where does it stay kitchen closed. No cooked breakfast was available as the kitchen didn’t open til 12pm on Wednesday but a continental breakfast would be left outside my room. Room 3 was on the top floor and it was absolutely red hot in the room with 2 windows open. No fan available in the place. On waking at 7am expecting a continental breakfast to be outside there was nothing. I left at 7.30 and still so sign of breakfast or anyone at the pub. Disappointing stay and one i will not be repeating at The Plough.

Our stay at The Plough was amazing. The room was clean and comfortable, there was a wide range of bar snacks and food. The meal we had at the restaurant, and breakfast were first class. But the most amazing experience was the wonderful service we had from Sean and the rest of the team. It was a brilliant stay and we can't wait to go back.

Made to feel very welcome - nice local pub in a nice market town - couldn’t ask for anything more!

Great location and the staff were incredible! Breakfast was such good value for money, we can't recomend it enough :)

Check in. Friendly although undertrained girl who informed me breakfast served up to 8:45am. I’d booked through hotels.com and booking stated including breakfast. Room. Very small. But not too bad. Evening meal. Waited around to be seated quite a while but eventually got table (place wasn’t busy). First girl from reception came over to table and said she had forgotten to take £50 deposit against damage. Never like if when asked for this sort of thing, but maybe that’s just me. Meal was good. Next morning came down to go for breakfast around 7:45. Whole place locked up and no staff at all on premises. Went back to room and worked for an hour. Came back down 8:45am. In case the girl had said started 8:45 (which would be unusual, but could happen I suppose). Still no one around. Left as I had meeting to go to. Came back about 11:30 as I’d dopily left my phone in room 🙄 There was a staff member there having a smoke and tea and after I got my phone I said to her that I’d tried to get my breakfast. She said ‘oh they don’t do breakfast any more.’ She was nice enough but wasn’t bothered really. No hint of a ‘sorry’ I try to go to establishments that aren’t your standard Premier Inn or Holiday Inn, but sometimes you wonder why you bother. Avoid.

This might be the friendliest place in England! Great afternoon in the bar watching rugby, nice dinner, decent wine, comfy bed fab breakfast. A lovely find.

Unfortunately i paid for bed and breakfast but discovered in arrival tha tthis isnt provided any more I spoke with a member of staff who said he would investigate as this is an issue with third party sites but unfortunately didnt get back to me and staff were available in the morning

Property was great. Welcoming staff, great food. Only slight issue was that Expedia hadn’t communicated with the property about the breakfast inclusion. Not a problem for us, the staff were really helpful, but not great from Expedia.

Great location for Bicester Village. Extremely short walk from train station. Room clean and incredibly comfortable. Check in is at the bar and it was no problem, staff v helpful.

Quant wee pub in central location. Only 15min walk to Bicester Outlet Village. Rooms are nicely furnished with great touches like alternative milks. A old character building - The walls are quite thin & the flooring creaks. I missed breakfast so cannot comment on it.

The Plough has new management, it is ‘ tired’ but a staff member told us it was going to be renovated. It was super convenient for our needs on this trip. The staff were friendly and attentive. Breakfast was included and a few options were offered.

Quite, comfortable, polite and friendly, convenient location for town and train

Made to feel very welcome - nice local pub in a nice market town - couldn’t ask for anything more!

Great location and the staff were incredible! Breakfast was such good value for money, we can't recomend it enough :)

All good free parking 2 min walk into town were other pubs with sky for football restaurants shops etc room very clean room 5 a bit compact but fine Service was excellent from the bar staff and breakfast staff breakfast was severed from 8 but because i needed to be away let me have mine at 7 30 am reallly good Pub downstairs cosy and with a wide range of food and beer i would stay again thank you

Paid for breakfast, expecting a choice, only to find they only offer cooked breakfasts 3 days per week so we had to have "continental" (as we'd paid for breakfast we were told we might as well have it!). Room wasn't clean, an old plaster stuck to the door inside the en suite. Bed was terrible, mattress was like sleeping on springs. Left over breakfast not collected, room not cleaned. Not worth anything like the £95 per night we paid!

After travelling 200+ miles and arriving at 7.30 I was hoping to get a bite to eat but was informed that the kitchen doesn’t open on a Tuesday so no food was available, no where does it stay kitchen closed. No cooked breakfast was available as the kitchen didn’t open til 12pm on Wednesday but a continental breakfast would be left outside my room. Room 3 was on the top floor and it was absolutely red hot in the room with 2 windows open. No fan available in the place. On waking at 7am expecting a continental breakfast to be outside there was nothing. I left at 7.30 and still so sign of breakfast or anyone at the pub. Disappointing stay and one i will not be repeating at The Plough.

On arrival I was told that the kitchen wasn't open that night and I could get something to eat locally, I asked for a VAT receipt and was told I'd get that in the morning. I went doen for breakfast (which I'd paid for) in the morning, to find that everywhere was locked up. I tried again later and it was still locked up. I tried again at 8:30 and a couple of guys were there and they told me that they only open at 10am, despite their website saying that they open at 7am. I was working and needed to be on site, nearby for 9am so I left. I received an emailed receipt later in the day, the rate included breakfast! The internet didn't work, there was no kettle in the room (there was a coffee machine) and you had to move furniture to get to a plug point to charge your phone etc.

Even though the staff were very friendly & pleasant the stay wasn’t very pleasant no food available and breakfast was very poor delivered the night beforehand in a box. Room was adequate but very small the service and photos on Hotels.com were extremely misleading my complaints to the photographer.Definitely wouldn’t stay again.

Great location and the staff were incredible! Breakfast was such good value for money, we can't recomend it enough :)

This might be the friendliest place in England! Great afternoon in the bar watching rugby, nice dinner, decent wine, comfy bed fab breakfast. A lovely find.

Great pub, great breakfast. Room quite small and cosy but more than adequate for an overnight stay, plenty of piping hot water, a good shower and big fluffy towels. Both plug sockets either side of the bed also had usb charge points. I would happily stay here again.

perfect nights sleep and good food in the restaurant area as well great breakfast Millie was perfect and couldn't help enough

Unfortunately i paid for bed and breakfast but discovered in arrival tha tthis isnt provided any more I spoke with a member of staff who said he would investigate as this is an issue with third party sites but unfortunately didnt get back to me and staff were available in the morning

Property was great. Welcoming staff, great food. Only slight issue was that Expedia hadn’t communicated with the property about the breakfast inclusion. Not a problem for us, the staff were really helpful, but not great from Expedia.