Name: Residence Inn by Marriott El Paso
Address: 6355 Gateway West, El Paso, Condado de El Paso, US
Price range: 146 US$–338 US$ per night
Rating: 8.33

Opiniones de los huéspedes

Según las opiniones más recientes, Residence Inn El Paso destaca por sus suites muy limpias y espaciosas, y por un personal consistentemente amable. Su piscina cubierta y su conveniente ubicación en la I-10 son especialmente atractivas para familias y viajeros de paso.

Una queja recurrente es el cargo adicional por estacionamiento, que a veces no se comunica claramente por adelantado. Varios huéspedes informan de fallas en el servicio de limpieza durante estancias de varias noches, así como de problemas ocasionales de mantenimiento y áreas algo anticuadas. Si bien muchos consideran las habitaciones tranquilas, otros han mencionado colchones duros, ruido de la autopista o del sistema de calefacción/aire acondicionado y una conexión Wi-Fi lenta en dispositivos Apple. El desayuno es generalmente apreciado, aunque algunos han comentado sobre la variedad limitada o la demora en su preparación. Es ideal para estancias centradas en la conveniencia, siempre y cuando se confirmen las tarifas y los detalles del servicio antes de la llegada.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

La piscina cubierta es frecuentemente elogiada; el estacionamiento de pago es una queja recurrente.

Reseñas de huéspedes relacionadas

2

Antonio

13 abr 2025

·

Se alojó 2 noches

I find it odd, that in El Paso, we'd have to pay for parking.

10

Nathan

27 ene 2025

·

Se alojó 1 noche

Amazing hotel with top notch amenities and pool.

6

Alejandro

17 may 2024

·

Se alojó 2 noches

Free wifi with Apple products is extremely slow and constantly buffering. We were warned at check-in this was the case. Really? The two bedroom two bathroom is very spacious and comfortable. There is a $12 fee per night for parking which I think is ridiculous when security for vehicles is not provided or covered by the hotel. Also, no EV charging station at this hotel.

10

Sophia

4 mar 2023

·

Se alojó 4 noches

My family enjoyed the pool and basketball court very much!

10

Christina

12 abr 2025

·

Se alojó 1 noche

It was great! Was surprised about having to pay for parking though…

8

Jesus Mario

30 jun 2025

·

Se alojó 2 noches

All good, except for the parking fee. I have stayed here a few times before and there was no such charge.

10

Fernando

12 sept 2024

·

Se alojó 1 noche

Great experience overall. Nice host. Smiling kitchen staff. Comfortable bed, big spacey clean room, the best indoor heated pool in town, easy access to highway

10

Abraham

8 feb 2025

·

Se alojó 1 noche

Not sure if i ll stay again just because they charge a parking fee

10

Karen

16 mar 2025

·

Se alojó 1 noche

We loved the indoor pool!

10

Cole

25 jun 2025

·

Se alojó 4 noches

THey did have a little fix up going on but it never interfered with our stay. Breakfast was always plentyiful and it was quiet, even with our room bing by the highway. This is the first time i had to pay to park at a hotel, so that was disappointing.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchas reseñas destacan la limpieza de las habitaciones, pero varios huéspedes informaron que no se realizó el servicio de limpieza durante su estancia y tuvieron problemas ocasionales, como pelo de mascotas u olores.

Reseñas de huéspedes relacionadas

4

Sara

13 ago 2025

·

Se alojó 2 noches

I do not like sleeping in a room with so much dog hair!

10

Crystal

30 dic 2025

·

Se alojó 1 noche

Clean this is our go to place

10

Jen

19 feb 2023

·

Se alojó 2 noches

Clean, quiet. Exactly as expected. Easy stay for my large dog.

10

Craig

1 jul 2024

·

Se alojó 1 noche

Very clean, nice room

6

Karla

15 oct 2024

·

Se alojó 3 noches

It was ok. Our room never got cleaned, so we ran out of toilet paper and our trash cans were overflowing after 2 out of 3 nights. We just got notes on the door that due to extenuating circumstances they weren’t gonna provide cleaning services. Then- our family’s car was vandalized during the night of our last stay, and they have no outdoor cameras. Breakfast was mediocre. Not a great stay.

8

Peggy

28 dic 2023

·

Se alojó 3 noches

Disappointed that we couldn’t get housekeeping service during our stay since it was over Christmas. I had to exchange towels at the desk which was not a problem and the front desk staff was very nice and helpful. Small garbage cans in rooms and without service they overflowed and could not find a place to dump the trash. The handicap bathroom was dingy and the toilet kept running. The rest of the 2 bedroom unit was comfortable. Wish the lights were a little brighter I hate dark rooms. Overall it was a nice stay and with a family the 2 bedroom suite was great. We all fit and had privacy as needed.

10

Jaba

16 ene 2025

·

Se alojó 1 noche

Very clean and convenient place to stay.

6

Andrew

1 ene 2025

·

Se alojó 2 noches

We had two random charges totaling $70 appear on our credit card during our stay with no explanation and no reasoning given by the hotel staff, which was disconcerting. The pool area lacked clean towels and there were a lot of noisy guests yelling in the hallways all night the last we were there. Room was nice, but also no housekeeping during our stay so trash piled up quickly.

10

Arturo

3 oct 2025

·

Se alojó 3 noches

The 2 bedroom suite was like a luxury apartment! The beds were very comfortable and the place was very clean. The staff was amazing and the breakfast was delicious!

2

Lluvia

16 mar 2025

·

Se alojó 1 noche

Bad experience they never clean my room and I stay 3 days

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las suites son grandes y tipo apartamento; sin embargo, algunos mencionan colchones duros, una decoración anticuada, ruido intermitente de la autopista/sistema de calefacción/aire acondicionado y una conexión Wi-Fi lenta en dispositivos Apple.

Reseñas de huéspedes relacionadas

6

Alejandro

17 may 2024

·

Se alojó 2 noches

Free wifi with Apple products is extremely slow and constantly buffering. We were warned at check-in this was the case. Really? The two bedroom two bathroom is very spacious and comfortable. There is a $12 fee per night for parking which I think is ridiculous when security for vehicles is not provided or covered by the hotel. Also, no EV charging station at this hotel.

2

Julie

14 dic 2024

·

Se alojó 1 noche

This property is by far hands down the WORST Residence Inn we’ve ever stayed. Not sure if has ever been updated since the 1990’s. It smelled of rotten fish and garbage throughout the halls and worse in the room. Our suite was loud af as it overlooked the freeway. We requested QUIET room and they still put us there. Explaining that it was the LAST room even though booked 1 month in advance and prepaid. Worse yet it was guaranteed, confirmed for late arrival as we called the day before to reiterate and confirm booking. The only reason we stayed was it was after midnight and we had driven 8 hours. Otherwise, no way. Run from this place. Pack your family up and run.

2

Brenda

28 jul 2024

·

Se alojó 1 noche

Bed horrible

6

Luis

9 ene 2025

·

Se alojó 3 noches

The beds are rock hard, ended sleeping in the couch. Changed rooms and the bed was equally uncomfortable. Also the HVAC system (heat) in both rooms worked well but were very noisy, like if the fans were off balance causing loud clicking noises. The personnel at the hotel were outstanding and very helpful responding to our concerns.

10

Amanda

30 ago 2024

·

Se alojó 1 noche

We enjoyed our short stay. The very spacious 2 bed 2 bath suites are wonderful! My grandsons said the pool was nice. And the staff were friendly and very helpful. Highly recommend this property!

10

Fausto

8 jun 2024

·

Se alojó 1 noche

Great spacious rooms.

10

Yemisi

30 jul 2024

·

Se alojó 1 noche

Suites were incredibly spacious and clean. Great value for a family especially if you have kids that enjoy watching TV. My only qualm is that the breakfast options were quite limited, so if you care about having an extensive breakfast variety, I'd keep that in mind.

8

Jesus

14 ago 2024

·

Se alojó 1 noche

There were two rooms and two bathrooms so it was very spacious and very nice. The air conditioner worked very well.

10

Deborah B

10 nov 2024

·

Se alojó 3 noches

Even though you are right off the freeway our room was quiet and you could not hear the traffic outside. Breakfast was delicious each morning. Staff was friendly and helpful. The fireplace in our room was the bomb and we really enjoyed a couple of the nights that got cold outside while we were there. Would stay again as it was a very positive experience for us.

10

Arturo

3 oct 2025

·

Se alojó 3 noches

The 2 bedroom suite was like a luxury apartment! The beds were very comfortable and the place was very clean. The staff was amazing and the breakfast was delicious!

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El personal es consistentemente amable y servicial, con un registro fácil; sin embargo, la comunicación sobre las tarifas de estacionamiento y mascotas y algunos problemas de facturación preocuparon a algunos huéspedes.

Reseñas de huéspedes relacionadas

4

Chelsa

17 abr 2025

·

Se alojó 1 noche

The staff was polite, but a few things caught me off guard. When I called ahead and mentioned I was bringing my dog, no one informed me of a pet fee—or a parking fee—so it was a surprise to be charged for both upon arrival. The hotel itself feels dated, and the elevator was questionable—it screeched loudly and even gave my husband a mild shock. Overall, not the experience I expected. Clearer communication and a few upgrades would go a long way.

10

Tina LOUISE

20 ago 2023

·

Se alojó 1 noche

Friendly and good service

10

Tina LOUISE

24 jun 2024

·

Se alojó 1 noche

Easy check in

10

Rachael

10 jun 2024

·

Se alojó 1 noche

It was nice and great service.

8

Adriana

11 mar 2024

·

Loved the service of front desk clerk Mercedes…!

10

Joseph

3 jun 2025

·

Se alojó 7 noches

Staff was great

10

Deborah B

10 nov 2024

·

Se alojó 3 noches

Even though you are right off the freeway our room was quiet and you could not hear the traffic outside. Breakfast was delicious each morning. Staff was friendly and helpful. The fireplace in our room was the bomb and we really enjoyed a couple of the nights that got cold outside while we were there. Would stay again as it was a very positive experience for us.

6

Andrew

1 ene 2025

·

Se alojó 2 noches

We had two random charges totaling $70 appear on our credit card during our stay with no explanation and no reasoning given by the hotel staff, which was disconcerting. The pool area lacked clean towels and there were a lot of noisy guests yelling in the hallways all night the last we were there. Room was nice, but also no housekeeping during our stay so trash piled up quickly.

10

Tina LOUISE

2 abr 2024

·

Se alojó 1 noche

Easy check in

10

Fernando

12 sept 2024

·

Se alojó 1 noche

Great experience overall. Nice host. Smiling kitchen staff. Comfortable bed, big spacey clean room, the best indoor heated pool in town, easy access to highway

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Tiene una ubicación conveniente en la I-10 y cerca de restaurantes, tiendas y el aeropuerto; algunos lo encontraron tranquilo a pesar de la autopista, mientras que otros han notado inconvenientes en el acceso o en la zona.

Reseñas de huéspedes relacionadas

10

john

2 dic 2024

·

Se alojó 2 noches

Nice size rooms, not the best area of town byt convenient to highway downtown etc

10

david

18 oct 2024

·

Se alojó 2 noches

Great place to stay for business. Located on I-10 for easy travel. I was surprised I didn’t hear any traffic even though I was close to the interstate.

8

Edward

6 ene 2023

·

Se alojó 19.362 noches

Clean, near shopping center and airport. Plenty of restaurants nearby

10

Tina LOUISE

12 mar 2024

·

Se alojó 1 noche

Great location

8

Antonio

17 oct 2024

·

Se alojó 2 noches

The driveway from Gateway Blvd. to the hotel is horrible.

10

Jaba

16 ene 2025

·

Se alojó 1 noche

Very clean and convenient place to stay.

10

Deborah B

10 nov 2024

·

Se alojó 3 noches

Even though you are right off the freeway our room was quiet and you could not hear the traffic outside. Breakfast was delicious each morning. Staff was friendly and helpful. The fireplace in our room was the bomb and we really enjoyed a couple of the nights that got cold outside while we were there. Would stay again as it was a very positive experience for us.

10

Fernando

12 sept 2024

·

Se alojó 1 noche

Great experience overall. Nice host. Smiling kitchen staff. Comfortable bed, big spacey clean room, the best indoor heated pool in town, easy access to highway

10

Jose

22 sept 2023

·

Se alojó 2 noches

Really good affordable stay, great location lots of things near by food, restaurants, shops

10

Mia-Andrea

27 jul 2023

·

Se alojó 1 noche

The property was in a convenient location.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno es generalmente bien recibido y a menudo se describe como abundante o delicioso, aunque algunos huéspedes encontraron la selección limitada o no lista a tiempo.

Reseñas de huéspedes relacionadas

6

Karla

15 oct 2024

·

Se alojó 3 noches

It was ok. Our room never got cleaned, so we ran out of toilet paper and our trash cans were overflowing after 2 out of 3 nights. We just got notes on the door that due to extenuating circumstances they weren’t gonna provide cleaning services. Then- our family’s car was vandalized during the night of our last stay, and they have no outdoor cameras. Breakfast was mediocre. Not a great stay.

10

Yemisi

30 jul 2024

·

Se alojó 1 noche

Suites were incredibly spacious and clean. Great value for a family especially if you have kids that enjoy watching TV. My only qualm is that the breakfast options were quite limited, so if you care about having an extensive breakfast variety, I'd keep that in mind.

10

Deborah B

10 nov 2024

·

Se alojó 3 noches

Even though you are right off the freeway our room was quiet and you could not hear the traffic outside. Breakfast was delicious each morning. Staff was friendly and helpful. The fireplace in our room was the bomb and we really enjoyed a couple of the nights that got cold outside while we were there. Would stay again as it was a very positive experience for us.

10

Audrey

24 mar 2024

·

Se alojó 3 noches

Good breakfast and very spacious.

10

Arturo

3 oct 2025

·

Se alojó 3 noches

The 2 bedroom suite was like a luxury apartment! The beds were very comfortable and the place was very clean. The staff was amazing and the breakfast was delicious!

6

Charles

24 feb 2025

·

Se alojó 2 noches

If breakfast is at 6 am, have it ready by 6 am.

10

Cole

25 jun 2025

·

Se alojó 4 noches

THey did have a little fix up going on but it never interfered with our stay. Breakfast was always plentyiful and it was quiet, even with our room bing by the highway. This is the first time i had to pay to park at a hotel, so that was disappointing.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $192	23 $292	24 $180
25 $338	26 $268	27	28 $274	29 $205	30 $171	31 $158

DO	LU	MA	MI	JU	VI	SA
1 $169	2 $188	3 $188	4 $188	5 $174	6 $146	7 $146
8 $146	9 $169	10 $188	11 $169	12 $169	13 $158	14 $146
15 $148	16 $171	17 $181	18 $188	19 $169	20 $158	21 $158
22 $148	23 $165	24 $181	25 $165	26 $171	27 $148	28 $148
29 $148	30 $222

Residence Inn by Marriott El Paso

Acerca de esta propiedad

Ubicación

Opciones de habitación

Estudio, 1 cama de matrimonio grande (Mobility/Hearing Accessible, Tub)

Suite, 2 habitaciones, no fumadores (Fireplace)

Estudio, 1 cama de matrimonio grande, no fumadores

Suite, 2 habitaciones, chimenea (Mobility/Hearing Access, Roll-In Shwr)

Suite, 1 habitación (Mobility/Hearing Accessible, Tub)

Suite, 1 habitación, no fumadores

Reseñas de los huéspedes sobre Residence Inn by Marriott El Paso

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

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