Name: Delta Hotels by Marriott Durham Royal County
Address: Old Elvet, Durham, Durham (condado), GB
Price range: 83 US$–265 US$ per night
Rating: 8.45

Opiniones de los huéspedes

Según las reseñas recientes del Delta Hotels by Marriott Durham Royal County, los viajeros elogian su ubicación céntrica y su personal amable, aunque las opiniones sobre las habitaciones, la limpieza y el desayuno son variadas. Algunos señalan áreas anticuadas, fallos en el servicio de limpieza y una calidad y relación calidad-precio desiguales en la comida.

La ubicación junto al río es accesible a pie a la catedral y a los lugares de interés de la ciudad, y hay aparcamiento en las instalaciones con un coste que algunos consideran elevado o escaso en momentos de mucha afluencia. Muchos encuentran las habitaciones espaciosas y cómodas, con buenas vistas, aunque la distribución del edificio puede ser confusa, los ascensores a veces han estado fuera de servicio y algunos han experimentado problemas de ruido o control de la temperatura. El desayuno varía de muy bueno a decepcionante y la oferta nocturna suele consistir en comidas en el bar en lugar de un restaurante completo, con un servicio ocasionalmente lento. En general, espere una base práctica para explorar Durham.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

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Instalaciones

Hay aparcamiento disponible en las instalaciones, pero de pago, y las plazas pueden ser limitadas en momentos de mucha afluencia. Varios huéspedes también informaron de averías en los ascensores y una distribución confusa, mientras que el gimnasio se describe como decente y la zona del bar un poco corporativa.

Reseñas de huéspedes relacionadas

6

Mark

26 jun 2025

·

Se alojó 1 noche

Great location. Large hotel, parking very helpful.

10

Anthony

23 mar 2025

·

Se alojó 1 noche

Great location, great rooms, easy plentiful parking (though this is chargeable! 😞)

10

Robert

28 oct 2024

·

Se alojó 1 noche

Excellent location. Adequate parkng available. Good leisure facilities. Friendly, helpful staff. Bar is not very homely but easy access to good bars/ restaurants external to the hotel.

6

Sandeep

17 jul 2025

·

Se alojó 3 noches

Hotel need a complete revamp as the condition is worn out at best. The elevator was not working in the main wing so we were forced to walk up two floors, take the connection skyway to our block and then walk up or down the stairs in that block to reach our floor, which was very exhausting and tedious. When using the entrance across the street in the riverside block to save ourselves from climbing the stairs we were quite curtly told that the entrance is only for staff and that customers are required to undergo the ordeal on climbing multiple staircases to reach the other block.

10

Andy

24 oct 2024

·

Se alojó 1 noche

Lovely hotel and atmosphere. Extremely well looked after by Gavin on the front desk. Gym in good condition and plenty of kit. Rooms a touch tired. Breakfast smashing. Great hash browns.

8

D J

28 nov 2024

·

Se alojó 2 noches

The bed was very comfortable and there was plenty of hot water. The heating was not easy to control but the room was comfortable was was the dining room. The staff were all very friendly and helpful. The breakfast selection was extensive, well cooked and varied. The bar area was rather "corporate" and could be less formal. It should be clearer that there are expensive charges for car parking, increasing the cost of the stay by over £22-. The hotel is within easy walking distance of the city's attractions.

10

Mark

14 mar 2025

·

Se alojó 2 noches

Visited my son who also stays in the hotel whilst at work in the area. Great room , comfy bed, wonderful brekkie,great staff, happy hour from 4-6 , clean and tidy but hotel is a little tired. One negative is the £11 per night for car parking . Will definitely stay there again .

8

Trevor

24 jul 2023

·

Se alojó 1 noche

Great location for the centre - was surprised the £11 over night car parking fee I must of missed that.

6

Ross

21 ago 2025

·

Se alojó 2 noches

Expedia website was not upfront about the £11 per night parking charge. The hotel was a bit of a maze to get to room(lift, corridor, ramp, stairs, corridor). Typically soulless corporate hotel.

6

Andrew

3 jul 2025

·

Se alojó 2 noches

Great location, Durham gorgeous. Hotel good but needs some refurb. Lift pit of service throughout stay

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Limpieza

Muchos huéspedes encontraron las áreas muy limpias, pero el servicio de limpieza es inconsistente, con informes recurrentes de polvo, moho o pelo y omisiones ocasionales en el servicio.

Reseñas de huéspedes relacionadas

4

Shauna

19 sept 2024

·

Se alojó 2 noches

The staff are very friendly and welcoming. Thats as good as it's gets really, we got a superior room and was very basic. The pillows were so thin we needed extra, brown stains on the netting at the windows, what looks like round bleach or paint stains on the wallpaper and mould in the bathroom. People kept standing outside the windows and smoking (staff included) and it was so loud as staff bins and laundry was kept near the windows that we barely slept through the night. The walls are so thin we hers people's toilets flushing and the upstairs shower sounded like a storm outside how loud it was, I actually woke up thinking it was thundering. Breakfast was good and facilities were okay.

6

Jon

1 ene 2023

·

Se alojó 1 noche

Very nice hotel, perfectly situated for walking into the city. Good check-in experience, public areas nicely maintained, but shame about the unexpected extra in our bedroom - a pile of toenail clippings on the carpet next to the bed! We presume these were from the last guest, but there was quite a bit of dust and cobwebs etc so it's quite possible it was an earlier guest. In any case, a deep clean is obviously long-overdue. The toenails were quickly removed on request, but the whole incident took the shine off our stay.

8

Katharine

20 oct 2024

·

Se alojó 1 noche

Room nice and big. Bathroom small, not clean, black mold under cold tap, hair in sink and bath.

6

Nye

12 ago 2024

·

Se alojó 1 noche

Breakfast awful. Rooms dated dusty, and dirty windows.

4

Chia-An

12 ago 2025

·

Se alojó 1 noche

From my first interaction, I sensed that guests who are non-white or speak English with an accent may not receive the same warmth as others. While the front desk staff greeted the white guests ahead of me with friendly conversation, the male clerk (Gavin) became noticeably less cordial when it was my turn. He also failed to mention that housekeeping services must be specifically requested. Because of this omission, my room was not cleaned the next day — which I initially accepted without complaint. However, on the following morning when I requested housekeeping from a female clerk, she raised her voice and asked, “Did you book the housekeeping service?” When I explained that no one had informed me of such a policy, she offered a short, formal apology, yet her manner remained distant. The most unpleasant discovery came when I took a shower and noticed the water nearly overflowing. Upon checking the drain, I found it completely clogged with a large mass of hair from a previous guest (see attached photo). It was clear that the bathroom had not been properly cleaned before my arrival. To add to the discomfort, when I went down for breakfast one morning, I was told that “someone has already used your room number.” Although the staff eventually let me dine, the experience was awkward....

2

Steven

16 jul 2025

·

Se alojó 1 noche

Filthy room with leftover adult gummies under the vanity. Disgusting bathroom with black mold all around sink, and rusty handles in bathtub. Please avoid.

8

David

27 oct 2025

·

Se alojó 2 noches

Clean room on arrival but room not cleaned on our first day so had to request coffee and milk plus clean towels as we had left ours ready for collection.Staff very pleasant and helpful.Nice spacious room.Breakfast very good,quality of food good and good variety.

10

Tracey

27 oct 2024

·

Se alojó 1 noche

Never got the room we paid for as checked in early , was very dusty and lots of cobwebs, overall was nice , breakfast was lovely , staff nice too

6

Vicky

21 ago 2025

·

Se alojó 3 noches

The room and bathroom weren't the cleanest. Alot of hair on the floor. Grubby around the shampoo etc. Food was decent and service in restaurant was nice but it was really really slow. 90 minutes for 2 courses and only about 3 other tables in.

8

Aderemi

16 dic 2023

·

Se alojó 2 noches

The staff here are always excellent. Some of the rooms are tired and the dusting regime Must be stepped up.

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Habitaciones

Las habitaciones suelen ser espaciosas y cómodas, con algunas vistas al río o a la catedral, pero varias parecen anticuadas, algunas son ruidosas y el control de la temperatura, así como las rutas largas y laberínticas a algunas habitaciones, pueden ser frustrantes.

Reseñas de huéspedes relacionadas

10

Kim

18 ago 2025

·

Se alojó 2 noches

Great location and lovely big room. Awesome location walk easily to all attractions and restaurants

10

Lynda

12 ago 2025

·

Se alojó 2 noches

Goid comfy bed in a nice room we were upgraded without extra cost. Wifi a bit patchy when the hotel was busy. No problem at all parking although of course there is the extra cost. Good location for central Durham

6

Rita

18 feb 2025

·

Se alojó 1 noche

The room we were given was in a strange house outside the hotel. The fixtures and fittings were dated and the mattress protector was a bit lumpy. The room was quite dark too.

10

Amanda

7 ago 2025

·

Se alojó 1 noche

A nice quiet place to rest on our journey up north. The staff was helpful, the beds were comfy, and the room was unexpectedly large for England. Breakfast was delicious. Only bad part was that there were not enough usb charging ports by the bed, but it’s not a big deal. Probably our best stay on our England trip.

6

kathleen

24 feb 2025

·

Se alojó 2 noches

The staff was great, the carpet was dated and the room was boiling! Could not sleep because the room was too hot.

6

Geoff

6 feb 2023

·

Se alojó 1 noche

The hotel was clean yet dated. Checking in was straight forward. However we had a constant droning noise throughout the whole night which meant we had very little sleep. Sounded like air conditioning unit. We were on floor one

10

Chris

23 nov 2025

·

Se alojó 1 noche

Rooms comfortable and clean, staff on reception, bar and restaurant were fantastic. Hotels in a great location, car parking can be a bit of a challenge.

10

Suzanne

1 nov 2025

·

Se alojó 2 noches

Spacious room with river view

8

Fiona

20 oct 2024

·

Se alojó 3 noches

Fantastic staff,the room I stayed in you could hear a lot of outside noise from the pubs etc till early hours.

10

Susan

26 feb 2023

·

Se alojó 1 noche

Lovely views of the river and town from our very nice room. Fabulous breakfast

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es ampliamente elogiado por ser amable y atento, con mejoras ocasionales y un apoyo eficiente, aunque algunos experimentaron un registro lento o un servicio lento en el bar, un servicio de limpieza poco claro y algunas interacciones desagradables.

Reseñas de huéspedes relacionadas

10

Karen

17 jun 2024

·

Se alojó 2 noches

Reception was stellar. We had an issue with room bookings and Robert worked out the issue and sorted it calmly to our benefit. Well done for going above and beyond.

6

David

9 jun 2024

·

Se alojó 3 noches

Long waits at reception, confusing layout to find room, extremely slow bar service only one worker on function on a Friday evening. Pleasant staff but highly under staffed.

4

Chia-An

12 ago 2025

·

Se alojó 1 noche

From my first interaction, I sensed that guests who are non-white or speak English with an accent may not receive the same warmth as others. While the front desk staff greeted the white guests ahead of me with friendly conversation, the male clerk (Gavin) became noticeably less cordial when it was my turn. He also failed to mention that housekeeping services must be specifically requested. Because of this omission, my room was not cleaned the next day — which I initially accepted without complaint. However, on the following morning when I requested housekeeping from a female clerk, she raised her voice and asked, “Did you book the housekeeping service?” When I explained that no one had informed me of such a policy, she offered a short, formal apology, yet her manner remained distant. The most unpleasant discovery came when I took a shower and noticed the water nearly overflowing. Upon checking the drain, I found it completely clogged with a large mass of hair from a previous guest (see attached photo). It was clear that the bathroom had not been properly cleaned before my arrival. To add to the discomfort, when I went down for breakfast one morning, I was told that “someone has already used your room number.” Although the staff eventually let me dine, the experience was awkward....

10

Julie

10 ago 2025

·

Se alojó 2 noches

A hotel with history which was central to the centre of Durham. The staff were helpful and welcoming.

2

Ian

7 nov 2024

·

Se alojó 3 noches

The stay started ok and the room was nice. I had had a long day travelling and working. I ordered some food from the bar, an hour later my food still hadn't arrived. I went to reception to complain as I couldn't find anyone else. She called the catering manager to come and see me. After 10 minutes he came out the receptionist told him the problem. He looked at me as if to say how dare you complain and walked off without saying anything to me. I told him not to walk away from me and he glared and continued to walk. I went packed my bags got a refund and left to find a much nicer hotel with helpful people.

10

Patricia

23 feb 2025

·

Se alojó 1 noche

Enjoyable stay. Pleasant room and excellent courteous staff.

10

Chris

23 nov 2025

·

Se alojó 1 noche

Rooms comfortable and clean, staff on reception, bar and restaurant were fantastic. Hotels in a great location, car parking can be a bit of a challenge.

4

MU

3 jul 2025

·

Se alojó 2 noches

I have stayed here many times to visit my son and the experiences have been patchy. This visit was on the poor end of my experiences. I had booked 3 rooms and only 2 were ready when I arrived with my family at 3:45. We did not get the keys to the third room until after 9pm. The staff did not contact me to let me know the room was ready. The staff seemed very flustered and not focussed on customer experience (it was university graduation season and they were busy). There were no tissues in one of the room and insufficient coffee sachets for our stay. When we asked for more coffee, we were given tea. The lift to the rooms has been out of order for a couple of weeks and there was no offer to help us take our luggage up two flights of stairs. The room rates were really high (presumably due to demand) but the experience did not match the premium price point.

10

Mona

22 ago 2025

·

Se alojó 1 noche

Fast efficient check in with an upgrade to a suite!

8

Derek

4 ago 2025

·

Se alojó 2 noches

A nice 2 night stay at the Delta Durham. Staff were friendly and eager to help. One small issue was that we were not made aware at check in that we had to opt in to having our room serviced and therefore this was not carried out after our first nights stay.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

La ubicación céntrica y accesible a pie a la catedral, al río y al casco antiguo facilita la exploración de Durham y el acceso a restaurantes, tiendas y transporte.

Reseñas de huéspedes relacionadas

10

Kim

18 ago 2025

·

Se alojó 2 noches

Great location and lovely big room. Awesome location walk easily to all attractions and restaurants

10

Timothy

25 jul 2023

·

Se alojó 1 noche

I had a pleasant river outlook although the room was a rather complex trek from Reception and I got a lot of traffic noise from early morning (probably not a problem in cold weather with the windows closed). Very convenient for Cathedral and castle/uni. Good parking at £11 p.d.

10

Anthony

18 dic 2023

·

Se alojó 1 noche

Great central location. Royal County has a relaxed elegance and is comfortable and welcoming. Lovely room and had a very pleasant stay.

10

Despina

12 may 2024

·

Se alojó 1 noche

Lovely hotel in a great location.

10

Robert

29 nov 2024

·

Se alojó 2 noches

A lovely spot where you are so close to shopping, dining and sightseeing.

10

Graeme

29 jun 2025

·

Se alojó 1 noche

Central, comfortable with an excellent breakfast and friendly staff. Would be happy to stay here again.

10

Chris

23 nov 2025

·

Se alojó 1 noche

Rooms comfortable and clean, staff on reception, bar and restaurant were fantastic. Hotels in a great location, car parking can be a bit of a challenge.

10

john

17 oct 2025

·

Se alojó 2 noches

Ideal situation as handy for centre. Staff very friendly. Never had any meals there as we were meeting friends.

10

jill

30 ago 2025

·

Se alojó 1 noche

Perfect spot in the centre of Durham

10

Nicola

19 abr 2025

·

Se alojó 2 noches

Fabulous hotel in a perfect location. Staff were super friendly and the breakfast was lovely. Highly recommend as a great base for exploring the city

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

Los comentarios sobre el desayuno son variados: a muchos les gustó y hay opciones disponibles, mientras que otros lo encontraron tibio o caro. La cena suele limitarse a comidas en el bar y el servicio puede ser lento.

Reseñas de huéspedes relacionadas

4

Colin

19 nov 2023

·

Se alojó 1 noche

In need of a facelift. Staff were poor. A hotel without a restaurant. Check in allegedly 3 pm however room not available until 4:30. Bar has poor selection of drinks. Hotel extremely convenient for visiting Durham centre.

8

Gary

1 mar 2024

·

Se alojó 2 noches

Wonderful, friendly staff. Chatted away like they knew us. Lovely hotel and great parking round the back. Only two improvements to suggest 1) bathroom a bit tired looking 2) no restaurant at this time, just breakfast and bar meals which was okay but limited.

6

Jane

18 jun 2025

·

Se alojó 2 noches

Chosen for convenience for Durham Regatta and town. Very ordinary hotel nothing special. Food choice for dining was poor and the food not great. Dusty room but clean bathroom. Uncomfy bed and pillows. Very overpriced. Friendly staff

10

Stephen

11 jun 2025

·

Se alojó 2 noches

We had a wonderful stay Delta Hotels Durham Royal County. The hotel's location in Durham oldtown could not be better; it's close to everything. The hotel is clean, comfortable and the staff are extremely helpful. The breakfast buffet is excellent, with plenty of choices. They even will make your eggs to order. Breakfast hours suit all guests (0630 - 1030) and checkout isn't until 1200. Definitely would recommend!

10

Robert

30 mar 2025

·

Se alojó 1 noche

Nice king bed, good breakfast for 14 pounds each. Desk very helpful.

8

Catherine

27 dic 2024

·

Se alojó 3 noches

our stay was perfect other than the breakfast which we thought was overpriced and barely warm and the bacon imo was under cooked and no variety from day to day! Also the food menus in the grill I thought were poor! alright if you like chicken but again not much to choose from. The staff were all lovely and very helpful and the location was very good.

8

Kate

11 jul 2024

·

Se alojó 1 noche

Excellent staff. Clean room. Below average breakfast. Overall was perfectly good for a one night stay for me and my two teenage children.

8

John

13 abr 2024

·

Se alojó 2 noches

Interesting property, with unique hallways inside. Great area for walking around and exploring. David, at the front desk, was particularly helpful with suggesting walking paths. Breakfast in the hotel; not recommended.

6

Vicky

21 ago 2025

·

Se alojó 3 noches

The room and bathroom weren't the cleanest. Alot of hair on the floor. Grubby around the shampoo etc. Food was decent and service in restaurant was nice but it was really really slow. 90 minutes for 2 courses and only about 3 other tables in.

4

Arnold

29 jul 2024

·

Se alojó 1 noche

Our stay was excellent... apart from breakfast, which was dire. Welcome and staff were friendly and helpful. Bedroom was large and well appointed, with comfy king bed with fine quality bedlinen. Bath towels were rather narrow in the transatlantic model, but adequate. Toiletries were fine, though no body lotion. Position of hotel was brilliant - close to the city centre and cathedral and castle. BUT breakfast was awful. "Orange juice" (labelled as such) was actually diluted oversweet orange squash - yuck! Fresh fruit was only water melon and pineapple, both is short supply. No granola. Bread was cheap and unpleasant. Scrambled eggs cold and pale and tasteless. Croissants were doughy. Plates supplied for cooked breakfast were side plate size... an unsubtle attempt at portion control. A lady at the next table said that quantities over the previous two days had been worse still. Come on Marriott! You can do better than this!! No wonder the hotel is called "delta". I would grade the breakfast epsilon.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	110 US$
febrero	102 US$
marzo	110 US$
abril	125 US$
mayo	139 US$
junio	202 US$
julio	218 US$
agosto	143 US$
septiembre	263 US$
octubre	141 US$
noviembre	145 US$
diciembre	116 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $265	21 $158	22 $175	23 $153	24 $241
25 $181	26 $143	27 $194	28 $134	29 $142	30 $140	31 $148

DO	LU	MA	MI	JU	VI	SA
1 $88	2 $95	3 $165	4 $145	5 $95	6 $114	7 $229
8 $83	9 $87	10 $159	11 $163	12 $109	13 $127	14 $179
15 $113	16 $120	17 $141	18 $117	19 $100	20 $130	21 $160
22 $88	23 $100	24 $108	25 $121	26 $97	27 $198	28 $210
29 $92	30 $83

Delta Hotels by Marriott Durham Royal County

Precios para Delta Hotels by Marriott Durham Royal County

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación superior, 1 cama de matrimonio

Habitación Deluxe, 1 cama de matrimonio

Habitación superior, 1 cama de matrimonio grande, vistas al río

Habitación Deluxe, 1 cama de matrimonio grande

Suite, 1 habitación

Habitación superior, 1 cama de matrimonio grande

Habitación familiar, 2 camas dobles

Reseñas de los huéspedes sobre Delta Hotels by Marriott Durham Royal County

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas