CheckIn Restrictions
Late check-in fee: EUR 15 for check-in between 9:00 PM and 10:00 PM;
Age Requirements
Minimum age to check in is 18 years old
Pets
Only dogs and cats are allowed;Pets allowed;Pet fee: EUR 30 per pet, per stay;
Front Desk Services
Contactless check-in and contactless check-out are available; This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 9:30 PM. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. The front desk is staffed during limited hours. If driving, please contact this property in advance for more information (e.g., directions). For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property is located in a nature reserve and is accessible only by foot. Guests driving to the property can park at the "Kaiseraufstieg" lot (nominal day fee applies), and from there, walk approximately 1.5 miles (2.5 km) to the property. Luggage transfer service is provided by the property.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; No cribs (infant beds) availableNo rollaway/extra beds available
Dining
You can enjoy a meal at the restaurant serving the guests of Berg'k'hof Kaisertal - Alpine Hideaway, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.Fee for buffet breakfast: approximately EUR 18 for adults and EUR 12 for children;
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.50 per person, per night
