The Inn at the Spanish Steps

Great location. Easy walk to many main attractions. The hotel itself is a bit of a disappointment. We had a room on the fourth floor with a two night stay. The second day of our stay the elevator was not working. That by itself wasn't a big deal, but we also had issues with the TV and basic maintenance items like the toilet seat not being attached properly.

The “Hotel” is split between different houses, so most of the rooms are more flats that are rented. Location is very good, comfort is ok, breakfast is located on a quite small (and thus quickly crowded) terrasse of the main building and ok but not extraordinary considering the hotel category. Price is ok considering location, would be too high in any other location. Area logically very crowded with tourists (like us… ;-) Only one point was very annoying, at check in: you have to sign so many documents that apparently give them all rights to charge you, and they keep, without asking permission nor saying so (saw it by accident) a hard copy of your credit card with passport, including all numbers, expiry dates and CSC. A very unsafe, irritating and possibly illegal procedure… esp as they say they’ll destroy the document 24 H after check out but how can you verify? A hold on the credit card like all other hotels of the world do should be enough, esp. as rooms are prepaid! (Just checked in in another hotel of same category in Napoli and they did not even take a hold, nor ask me to sign anything…).

Inn at the Spanish Steps fühlt sich eher wie ein Apartment mit Service an. Man hat Zugang zu der tollen Dachterrasse und es gibt einen kleinen Frühstücksraum. Das Frühstück ist wirklich gut und das Servicepersonal bereitet sogar Eier frisch zu. Das Zimmer an sich ist in Ordnung und eher funktional. Aber es geht ja vielmehr um die tolle Location als alles andere. - sehr zu empfehlen.

It’s right next to the Spanish steps. The rooms were especially clean and comfortable great decor. We had connecting rooms with our kids and it was incredibly secure and convenient. The rooftop lounge area had a great view and was open air. The hotel itself is a little hard to spot from the street if you don’t know it’s there. It’s close to all the shopping and a bunch of gelato places. 10 to 15 minute walk to the Trevi Fountain and a 15 minute walk to the Pantheon.

Apartment separate from hotel. Two blocks in the rain! Room was very nice but inconvenient. Thirty eight steep steps to the room with no elevator!

Perfect location! Beautiful property. The roof top bar is sensational. Very friendly and extremely helpful staff.

The staff goes above and beyond expectations to make sure guests are comfortable and needs met. I will say that the door to the hotel seems a bit “hidden” with only a brass plaque with an inscribed name on it. Very easy to miss unless you are looking in the right spot. Lots of stairs but there is an elevator available. Would not be friendly to those w disabilities. Wonderful breakfast with seating indoors or on the terrace. Street noise loud at times but I think that goes with the tourist area of Rome.

Excellent location. Not great for disabled access. Lovely roof top bar. Very comfortable room.

We really enjoyed staying at The Inn at the Spanish Steps - it has a charming gentility and the staff are knowledgable and very helpful. The roof top bar and lounge is wonderful, especially if you've had a busy day in the hustle and bustle of Rome - it's the best way to wind down with a drink before setting out for dinner. Breakfast there the next morning is a real treat!

Skønt hotel få hundrede meter fra den spanske trappe. De fleste af værelserne er i separate bygninger i området. Super charmerende og dejlig beliggenhed, stor anbefaling ✨

Miscommunication with our driver and porter resulted in porter yelling at our driver and rushing away with our bags, leaving us far behind. Our luxury suite had a sewage smell when we got in from dinner. Lack of soundproofing had us up all night with screaming baby next door. Nothing like my last stay at the property.

The hotel is not actually at the hotel. But in an apartment building, 5-minute walk away from the hotel. The shower leaked across the bathroom floor, when the bathroom is barely big enough to stand in, in the first place. The two arm chairs in the living room were both broken and sunk when we sat down. There was a washing machine, but hidden behind curtains, so you would not know it was even there. For an apartment, there were no tea and coffee making facilities. The adjacent apartments, clearly there is no soft closing, so if you were looking for a quiet night and a decent night's sleep, the doors slam shut constantly! There is no lift to your apartment either but some very old and very worn steps, so make sure you hold onto the banister to not lose your balance!

This was our second time staying at The Inn. The location is perfect for being in Rome. The rooms are beautiful, clean spacious, comfortable and everything else you could ask for when away from home. Friendly staff wanting to help you enjoy your stay and the city.

The staff was not attentive. They appeared stressed and preoccupied with their personal issues. They were not welcoming and friendly little eye contact. The room was at best average clean. There were no wash cloths. Overall the entire experience and quality went down compared to my stay there last year. The cooking and food preparation staff however was very good, friendly and accommodating.

Nice room clean very nice

Location, location, location!!!!!! Beautiful terrace on the roof top. Room was good and comfortable. Service at the front desk was great, but very bad cleaning service in the room, very disappointed for that.

The pictures they show you on the website is misleading. I was expecting to get a hotel but ended up in an overpriced airbnb. I don’t recommend it, the night we were there we had a leaking toilet from the room above us and the issue stayed unresolved. All the staff did was place a towel on the floor of the leaking site and no other word was said about it. This shouldn’t be advertised as a hotel, it wasn’t what I was expecting. When I asked about it I was surprised to be told in a rude manner, you get what you get. So if he right and you want to be treated poorly stay here, unless you want an actual hotel at a good price, I recommend to stay anywhere else.

The location is perfect. Rooms are very nice and clean and modern. The staff is extremely polite and friendly.

Great location. Clean spacious suite. Get the suite, it’s worth having the extra space to relax after a long touring day.

The hotel was clean, our room was spacious and the staff was very friendly. The rooftop lounge, which is also the breakfast room, was a nice place for a quiet drink. The staff there were super friendly and very attentive. The hotel provided recommendations for dining that were excellent.

We stayed in the executive level. Room and Terrace were stunning. Such a comfortable stay and Location was amazing! Would definitely stay again and again!

This was our second time staying at The Inn. The location is perfect for being in Rome. The rooms are beautiful, clean spacious, comfortable and everything else you could ask for when away from home. Friendly staff wanting to help you enjoy your stay and the city.

Do note that several of the rooms are NOT in the main building but rather a 5 minute walk away in the "annex". The rooms in the annex were fine but very small and dark. Moreover, the annex is unattended by a human being. There are cameras and phones but no human keeping an eye on the front door.

Wonderful stay! We booked three nights in a senior suite while in Rome. Staff was wonderful, attentive, and professional. The room was spacious and amazingly quiet for being located and overlooking a corner of a busy square that is part of the Spanish steps. Enjoyed being able to look out toward the Spanish steps yet enjoy privacy 4 floors up. Room was updated with a modern yet European feel. Location is great for walking to major sites - 20 minute walk to colosseum and 25 to Vatican City. Also easy to also get a taxi in the square. Would highly recommend and will stay again!

Neighbors were speaking at a normal tone, but the walls are so thin you can hear EVERYTHING they say. They came in at around midnight both nights and weren’t loud at all, they were speaking normally. However, it woke us up both nights because you can hear the slightest sniffle from them. I appreciate the location and the shower water pressure though, that was immaculate.

The staff goes above and beyond expectations to make sure guests are comfortable and needs met. I will say that the door to the hotel seems a bit “hidden” with only a brass plaque with an inscribed name on it. Very easy to miss unless you are looking in the right spot. Lots of stairs but there is an elevator available. Would not be friendly to those w disabilities. Wonderful breakfast with seating indoors or on the terrace. Street noise loud at times but I think that goes with the tourist area of Rome.

Beautiful property and we were so glad to have upgraded to the senior suite. Great location and walking distance to pretty much everywhere since my wife and I are walkers. Excellent front desk and breakfast staff especially Mylene, Alina and Giuliano.

Terrible acoustics! Guest on floor above made noise till 1 am and although we begged them to stop, they would not

The presidential suite was spectacular with the most prefect location and view of the Spanish steps. The staff was friendly and responsive. The beds were comfortable. Only wish we could have stayed longer.

Great location. Clean spacious suite. Get the suite, it’s worth having the extra space to relax after a long touring day.

Miscommunication with our driver and porter resulted in porter yelling at our driver and rushing away with our bags, leaving us far behind. Our luxury suite had a sewage smell when we got in from dinner. Lack of soundproofing had us up all night with screaming baby next door. Nothing like my last stay at the property.

Excellent!! Staff was very friendly.

I’ll give this hotel 5 stars good service very good staff very clean

They put us in an annex building which was 4 blocks away or had scaffolding and work being done. Never will stay in annex ever again. Checking out we just wanted coffee a we gave our room number. Receptionist said breakfast was included however half way through eating waiter says it was a mistake and we have to pay 40 euros. Never again at this hotel.

The disappointment with our recent stay at Inn at the Spanish steps was beyond belief on the final leg of our honeymoon. We chose your property in Rome after over a year of planning and saving, specifically to end our trip on a memorable, luxurious note. Unfortunately, our experience at your hotel was anything but that—what was meant to be a special end to a joyful time became a deeply frustrating and upsetting ordeal. We made the conscious decision to splurge on your rooftop suite, trusting your brand’s promise of exceptional service and comfort. That trust was repeatedly broken: 1.Airport Transfer Miscommunication: We had arranged for a ride from the airport, only to be told upon calling that 24 hours’ notice was required. This crucial detail was never included in your email correspondence or booking confirmation. 2.Unexpected and Unjustified Guest Charges: A friend visiting Rome unexpectedly stayed with us one night on the pullout couch included in our suite. I had called your hotel months earlier and was assured this would be no issue. Instead, we were charged an additional €200 per night without clear explanation or warning. 3.Rude and Disrespectful Behavior: When we attempted to resolve these issues at the front desk, your staff not only failed to assist us, but responded with smirks and I was even insulted in Italian—called a “stupid American blonde”—while attempting to resolve the billing issue. This is not only unacceptable but discriminatory and not ok.

Helped us out by holding our luggage a day before we checked in, so we could do an overnight side-trip. Very helpful staff. Great balcony views! Convenient to a taxi stand, in the middle of many good shopping and eating venues.

The staff was not attentive. They appeared stressed and preoccupied with their personal issues. They were not welcoming and friendly little eye contact. The room was at best average clean. There were no wash cloths. Overall the entire experience and quality went down compared to my stay there last year. The cooking and food preparation staff however was very good, friendly and accommodating.

The staff goes above and beyond expectations to make sure guests are comfortable and needs met. I will say that the door to the hotel seems a bit “hidden” with only a brass plaque with an inscribed name on it. Very easy to miss unless you are looking in the right spot. Lots of stairs but there is an elevator available. Would not be friendly to those w disabilities. Wonderful breakfast with seating indoors or on the terrace. Street noise loud at times but I think that goes with the tourist area of Rome.

Beautiful property and we were so glad to have upgraded to the senior suite. Great location and walking distance to pretty much everywhere since my wife and I are walkers. Excellent front desk and breakfast staff especially Mylene, Alina and Giuliano.

Perfect location for a trip in Rome. Such a great spot. Awesome service.

Very central and convenient location.

This was the perfect place to stay! Right in the center of where we needed to be and very walkable to everything we wanted to see. We loved it!