Kay Hotel
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/natt
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From
66 US$
/natt
Om detta boende
Passa på att dra nytta av bland annat gratis wi-fi, hjälp med bokning av biljetter och guidade turer och info om cykelturer.
Bekvämligheter
Passa på att dra nytta av bland annat gratis wi-fi, hjälp med bokning av biljetter och guidade turer och info om cykelturer.
Företagsfaciliteter
Gäster har tillgång till bland annat reception (öppen dygnet runt), flerspråkig personal och bagageförvaring.
Måltider
Hotel Kay Adults Only har en livsmedelsaffär/närbutik där gäster kan köpa nåt gott att äta.
Rum
Känn dig som hemma i ett av de 15 rummen med platt-tv. Gratis wi-fi gör att du kan hålla dig uppkopplad, och kabel-tv erbjuder underhållning. Gäster erbjuds telefon och laptopanpassade värdeförvaringsskåp, såväl som städning dagligen.
Läge
Hotel Kay Adults Only ligger i Playa del Carmen (i området Playa del Carmen Centro), ett stenkast från både Playa del Carmen stora strand och Quinta Avenida. Detta hotell ligger 0,3 km från Playa del Carmen Maritime Terminal och 0,3 km från Playacar.
Vad finns i närheten
Playa del Carmen stora strand(0.1 miles)
Quinta Avenida(0.1 miles)
Grundarnas park(0.1 miles)
Portal Maya(0.1 miles)
Playa del Carmen Maritime Terminal(0.2 miles)
Playacar(0.2 miles)
Frida Kahlo-museet(0.3 miles)
Chabad Playa del Carmen(0.3 miles)
Paseo del Carmen(0.3 miles)
Mercado Playa del Carmen(0.3 miles)
Playa del Carmen fyr(0.3 miles)
Plaza Paraiso(0.4 miles)
3D Museum of Wonders(0.4 miles)
Calle 12(0.4 miles)
Calle Corazón(0.4 miles)
Cozumel, Quintana Roo (CZM-Cozumel Intl.)(20.8 miles)
Cancun, Quintana Roo (CUN-Cancun Intl.)(35.4 miles)
Tulum internationella flygplats (TQO)(66 miles)
Rökfria rum
Tur- och utflyktsdisk
Städning
Värdeförvaring
Strand - i närheten
Bagageförvaring
Läge
Calle 2 Norte, entre 5a Avenida y ZFM, Playa del Carmen Centro, Playa del Carmen, Quintana Roo, Mexiko
Playa del Carmen stora strand (0.1 miles)
Quinta Avenida (0.1 miles)
Grundarnas park (0.1 miles)
Portal Maya (0.1 miles)
Playa del Carmen Maritime Terminal (0.2 miles)
Playacar (0.2 miles)
Rumsalternativ
4
Basic-rum - 1 kingsize-säng
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
Wi-Fi (gratis)Privat badrumKassaskåp
5
Juniorrum
Information om rummet
1 Extra Stor Dubbelsäng
Sovplats 3
Wi-Fi (gratis)Privat badrumKassaskåp
5
Basic-rum - 2 dubbelsängar
Information om rummet
2 Dubbelsängar
Sovplats 4
Wi-Fi (gratis)Privat badrumKassaskåp
Gästrecensioner för Kay Hotel
8
Bra
Baserat på 252 verifierade recensioner
Vem bor här?
Par
55%
Grupper
27%
Ensamresande
17%
Vad gäster tycker
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Kay Hotel får blandade recensioner: resenärer berömmer dess centrala läge vid stranden, nära Quinta Avenida och ADO-terminalen, men många beskriver slitet och dåligt underhållna faciliteter med stängningar, begränsade bekvämligheter och ihållande ljud från närliggande barer långt in på natten.
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Vad gäster tycker
Kay Hotel får blandade recensioner: resenärer berömmer dess centrala läge vid stranden, nära Quinta Avenida och ADO-terminalen, men många beskriver slitet och dåligt underhållna faciliteter med stängningar, begränsade bekvämligheter och ihållande ljud från närliggande barer långt in på natten.
Renligheten är ett återkommande problem, med rapporter om fläckiga sängkläder, obehagliga lukter, mögel, insekter och slitna badrum, även om några gäster tyckte att rummen var acceptabelt rena. Återkopplingen gällande servicen är varierande: vissa berömmer vänlig reception, medan andra upplevde frånvarande eller oresponsiva personal, tvister om extra avgifter, säkerhetsbrister och till och med att de inte kunde lämna byggnaden tidigt på morgonen. Sammantaget passar det budgetresenärer som är bekväma med det väsentliga i en livlig miljö.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Faciliteter
Faciliteterna är mycket begränsade och slitna: ingen hiss, tak- och poolområdena är stängda och tillgång erbjuds ibland på en strandklubb tvärs över gatan som flera gäster tyckte var smutsig.
Relaterade gästrecensioner
4
Francisco
8 juli 2024
·
Stannade 2 nätter
Not a very good location. The hotel is falling a part , old bathrooms and the hole building needs renovation
Not a very good location. The hotel is falling a part , old bathrooms and the hole building needs renovation
6
Jeffrey
18 mars 2025
·
Stannade 1 natt
The hotel is literally a 30 second walk to the beach, and if you have the "junior room" you can even see Cozumel from the bed. The hotel is severely "worn". Cracked tiles everywhere, plywood blocking roof access (no pool available), 4 flight walkup, no elevators. It's in the heart of Calle Norte, close to all the shops and restaurants, but the towels provided are a step above newspaper in terms of drying ability. The room had a malfunctioning TV, but good AC, fluctuating water pressure, but at least it did get hot on occasion. This is perfect for someone on a budget, but don't expect more than the absolute basics. Teens on spring break, or just wanting a cheap "on the beach" hotel, is what you're getting. At $60/night can't be much more picky. The downstairs tattoo salon does have a few hookers that will proposition you for "fiestas". The hammock in the room was a nice touch
The hotel is literally a 30 second walk to the beach, and if you have the "junior room" you can even see Cozumel from the bed. The hotel is severely "worn". Cracked tiles everywhere, plywood blocking roof access (no pool available), 4 flight walkup, no elevators. It's in the heart of Calle Norte, close to all the shops and restaurants, but the towels provided are a step above newspaper in terms of drying ability. The room had a malfunctioning TV, but good AC, fluctuating water pressure, but at least it did get hot on occasion. This is perfect for someone on a budget, but don't expect more than the absolute basics. Teens on spring break, or just wanting a cheap "on the beach" hotel, is what you're getting. At $60/night can't be much more picky. The downstairs tattoo salon does have a few hookers that will proposition you for "fiestas". The hammock in the room was a nice touch
4
Beatriz
23 sep. 2025
·
Stannade 1 natt
buena ubicacion cerca de trasporte y de tiendas y zona turistica no me gusto tienes qué subir tus maletas por escalera no ay elevador sistema de baño muy antiguo te cobran ahi un impuesto extra para ir por divercion y solo ir a dormir si
buena ubicacion cerca de trasporte y de tiendas y zona turistica no me gusto tienes qué subir tus maletas por escalera no ay elevador sistema de baño muy antiguo te cobran ahi un impuesto extra para ir por divercion y solo ir a dormir si
2
Adrian
25 sep. 2025
·
Stannade 2 nätter
Las instalaciones no le dan mantenimiento, tienen óxido y huele a humedad.
Las instalaciones no le dan mantenimiento, tienen óxido y huele a humedad.
8
JOSE LUIS
2 sep. 2024
·
Stannade 2 nätter
No tiene elevador y me tocó hasta el tercer piso y en la página por internet no mencionan eso.....la alberca no está en el hotel sino en el de enfrente y demasiado sucia el agua. Ya se que ahí no me vuelvo a hospedar.
No tiene elevador y me tocó hasta el tercer piso y en la página por internet no mencionan eso.....la alberca no está en el hotel sino en el de enfrente y demasiado sucia el agua. Ya se que ahí no me vuelvo a hospedar.
6
Todd
15 feb. 2024
·
Stannade 7 nätter
The hotel is old and neglected but the location and view are amazing, the rooftop is permanently closed and the street noise is all night long, but for the price, you get what you paid for.
The hotel is old and neglected but the location and view are amazing, the rooftop is permanently closed and the street noise is all night long, but for the price, you get what you paid for.
4
DONATO
17 juni 2025
·
Stannade 8 nätter
ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
6
Jeremy
17 jan. 2024
·
Stannade 1 natt
My experience here was OK. The staff was nice and friendly and the location was great. The building its is outdated. The top sheet on the bed had hair on it. Only 2 out of the 4 pillows had fresh lining. Whoever cleaned my room took my pesos off of the stand. It was only $7.00. The bathroom had footprints in the tub and small bugs everywhere. The AC worked great. And the view and balcony is amazing. The jacuzzi and upper terrace don’t look like it has been used in years. It was blocked off. My stay did come with free lounge chair access on the beach. It was an ok cheap place to stay for a couple days. I honestly would come back. That’s why I didn’t complain about any of the negative things. I got what I paid for. And I’m usually a luxury traveler so my opinion comes with a little bias. This was my first time in playa del Carmen. Like it better than Cancun Cozumel and Tulum. Follow my luxury travel on instagram @driptripjay
My experience here was OK. The staff was nice and friendly and the location was great. The building its is outdated. The top sheet on the bed had hair on it. Only 2 out of the 4 pillows had fresh lining. Whoever cleaned my room took my pesos off of the stand. It was only $7.00. The bathroom had footprints in the tub and small bugs everywhere. The AC worked great. And the view and balcony is amazing. The jacuzzi and upper terrace don’t look like it has been used in years. It was blocked off. My stay did come with free lounge chair access on the beach. It was an ok cheap place to stay for a couple days. I honestly would come back. That’s why I didn’t complain about any of the negative things. I got what I paid for. And I’m usually a luxury traveler so my opinion comes with a little bias. This was my first time in playa del Carmen. Like it better than Cancun Cozumel and Tulum. Follow my luxury travel on instagram @driptripjay
2
Jose
5 juni 2025
·
Stannade 5 nätter
Had the mesquites welcome us when we got there no one was at the front desk ceiling was leaking old hotel
Had the mesquites welcome us when we got there no one was at the front desk ceiling was leaking old hotel
2
Shawn David
9 apr. 2025
·
Stannade 7 nätter
All the pictures on tthe website were about 40 years old. The entire hotel looked like a landlord special. Mold everywhere, the belchony railing is rusted and falling off. There are cracked loose tiles all over the stairwell. The pool was closed so they offered the pool across at the Riviera(which was filled with scum, hair, garbage) The only good thing was the cleaning staff. I bever complain about things but this i
All the pictures on tthe website were about 40 years old. The entire hotel looked like a landlord special. Mold everywhere, the belchony railing is rusted and falling off. There are cracked loose tiles all over the stairwell. The pool was closed so they offered the pool across at the Riviera(which was filled with scum, hair, garbage) The only good thing was the cleaning staff. I bever complain about things but this i
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Renlighet
Renligheten är ett ofta förekommande klagomål, inklusive fläckiga sängkläder, dåliga lukter, mögel, insekter och slitna badrum; ett fåtal gäster sa att deras rum var acceptabelt rena.
Relaterade gästrecensioner
4
Tim
2 jan. 2025
·
Stannade 2 nätter
water for toilet, shower, sink was very weak and at times did not work. The bathtub water did not work only shower and it only sprinkled. The area was full of drug dealers and at night it was incredibly lpud with them doing karaoke or yelling or turning their stereo full blast. A dog can hear barking non stop throughout the night with nobody to stop the dog from barking.the area is very rusty so becareful where u put ur hands. There are small mites and ants all ober the floor so keep your things off ground. They only give u 2 towels and used shampoo
water for toilet, shower, sink was very weak and at times did not work. The bathtub water did not work only shower and it only sprinkled. The area was full of drug dealers and at night it was incredibly lpud with them doing karaoke or yelling or turning their stereo full blast. A dog can hear barking non stop throughout the night with nobody to stop the dog from barking.the area is very rusty so becareful where u put ur hands. There are small mites and ants all ober the floor so keep your things off ground. They only give u 2 towels and used shampoo
4
Carlos Iván Arriaga
2 jan. 2025
·
Stannade 3 nätter
Me gusto , la ubicacion cerca de la playa El personal amable No me gusto la limpieza del cuarto , toallas muy viejas, cortinas con hongos, las sabanas muy delgadas.
Me gusto , la ubicacion cerca de la playa El personal amable No me gusto la limpieza del cuarto , toallas muy viejas, cortinas con hongos, las sabanas muy delgadas.
2
Humberto
21 maj 2025
·
Stannade 2 nätter
Espantoso , nada que ver con las fotos publicadas , holores muy desagradables en todo el cuato 0% recomndable
Espantoso , nada que ver con las fotos publicadas , holores muy desagradables en todo el cuato 0% recomndable
2
Jarmila
11 feb. 2026
·
Stannade 2 nätter
Extremely filthy. The towels had lipstick on them and some unidentifiable brown spots, the sink was stinking of cigaretes, the bed sheets had stains on them. The music from across the street blared laudly every day until midnight. On top of that, the reception wanted me to pay some environmental fee! Another couple who were checking in had also some discrepency, the hotel wanted them to pay for the second person in the room despite them booking a room for two. I dont know how this ended up. Never again Hotel Kay!
Extremely filthy. The towels had lipstick on them and some unidentifiable brown spots, the sink was stinking of cigaretes, the bed sheets had stains on them. The music from across the street blared laudly every day until midnight. On top of that, the reception wanted me to pay some environmental fee! Another couple who were checking in had also some discrepency, the hotel wanted them to pay for the second person in the room despite them booking a room for two. I dont know how this ended up. Never again Hotel Kay!
8
Ricardo
20 mars 2024
·
Stannade 1 natt
Hotel muy cercano a la playa y a la estacion del bus. Muy limpio, solo que hay que subir escaleras. Hotel viejo, basico, pero buen precio.
Hotel muy cercano a la playa y a la estacion del bus. Muy limpio, solo que hay que subir escaleras. Hotel viejo, basico, pero buen precio.
6
Jeremy
17 jan. 2024
·
Stannade 1 natt
My experience here was OK. The staff was nice and friendly and the location was great. The building its is outdated. The top sheet on the bed had hair on it. Only 2 out of the 4 pillows had fresh lining. Whoever cleaned my room took my pesos off of the stand. It was only $7.00. The bathroom had footprints in the tub and small bugs everywhere. The AC worked great. And the view and balcony is amazing. The jacuzzi and upper terrace don’t look like it has been used in years. It was blocked off. My stay did come with free lounge chair access on the beach. It was an ok cheap place to stay for a couple days. I honestly would come back. That’s why I didn’t complain about any of the negative things. I got what I paid for. And I’m usually a luxury traveler so my opinion comes with a little bias. This was my first time in playa del Carmen. Like it better than Cancun Cozumel and Tulum. Follow my luxury travel on instagram @driptripjay
My experience here was OK. The staff was nice and friendly and the location was great. The building its is outdated. The top sheet on the bed had hair on it. Only 2 out of the 4 pillows had fresh lining. Whoever cleaned my room took my pesos off of the stand. It was only $7.00. The bathroom had footprints in the tub and small bugs everywhere. The AC worked great. And the view and balcony is amazing. The jacuzzi and upper terrace don’t look like it has been used in years. It was blocked off. My stay did come with free lounge chair access on the beach. It was an ok cheap place to stay for a couple days. I honestly would come back. That’s why I didn’t complain about any of the negative things. I got what I paid for. And I’m usually a luxury traveler so my opinion comes with a little bias. This was my first time in playa del Carmen. Like it better than Cancun Cozumel and Tulum. Follow my luxury travel on instagram @driptripjay
2
Jake
20 aug. 2025
·
Stannade 4 nätter
Good location that was about it. I had booked 4 nights but was only able to stay one which I got 0 sleep. Place is dirty, no hot water in the shower, and felt very unsafe. Checked out early next morning and booked a better place.
Good location that was about it. I had booked 4 nights but was only able to stay one which I got 0 sleep. Place is dirty, no hot water in the shower, and felt very unsafe. Checked out early next morning and booked a better place.
6
Wieslaw
9 feb. 2025
·
Stannade 4 nätter
The seals around the shower tub are all but gone and in desperate need of upgrade/restoration
The seals around the shower tub are all but gone and in desperate need of upgrade/restoration
2
Bhranti
28 feb. 2025
·
Stannade 3 nätter
Property was not in good condition. Blankets and sheets had a strong unpleasant odor. Overall it was a terrible experience. This rundown property only deserves a one star.
Property was not in good condition. Blankets and sheets had a strong unpleasant odor. Overall it was a terrible experience. This rundown property only deserves a one star.
2
Shawn David
9 apr. 2025
·
Stannade 7 nätter
All the pictures on tthe website were about 40 years old. The entire hotel looked like a landlord special. Mold everywhere, the belchony railing is rusted and falling off. There are cracked loose tiles all over the stairwell. The pool was closed so they offered the pool across at the Riviera(which was filled with scum, hair, garbage) The only good thing was the cleaning staff. I bever complain about things but this i
All the pictures on tthe website were about 40 years old. The entire hotel looked like a landlord special. Mold everywhere, the belchony railing is rusted and falling off. There are cracked loose tiles all over the stairwell. The pool was closed so they offered the pool across at the Riviera(which was filled with scum, hair, garbage) The only good thing was the cleaning staff. I bever complain about things but this i
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Rum
Rummen är enkla och föråldrade, med havsutsikt i vissa; flera gäster rapporterade starkt gatuljud på natten och problem som inkonsekvent varmvatten eller felaktiga armaturer.
Relaterade gästrecensioner
8
CYNTHIA
19 feb. 2026
·
Stannade 4 nätter
You get what you pay for here: a bed, a fridge, and a decent shower. It’s definitely 'budget,' but you can’t beat the logistics. Being right off Quinta Avenida and so close to the Ferry/Parque Los Fundadores saved us a ton on transport. Plus, being walking distance to Walmart makes it easy to keep the mini-fridge stocked. A great crash pad for travelers who prioritize location over fancy amenities. You will also have access to the beach club close by (across the way).
You get what you pay for here: a bed, a fridge, and a decent shower. It’s definitely 'budget,' but you can’t beat the logistics. Being right off Quinta Avenida and so close to the Ferry/Parque Los Fundadores saved us a ton on transport. Plus, being walking distance to Walmart makes it easy to keep the mini-fridge stocked. A great crash pad for travelers who prioritize location over fancy amenities. You will also have access to the beach club close by (across the way).
6
Paola
26 maj 2025
·
Stannade 3 nätter
Es bueno para llegar y descansar . Le falta mucho Mantenimiento. Los señores de recepción muy amables . Por distancia es perfecto ya que está muy cerca del ADO. En época de sargaso se acumula mucho en la zona .
Es bueno para llegar y descansar . Le falta mucho Mantenimiento. Los señores de recepción muy amables . Por distancia es perfecto ya que está muy cerca del ADO. En época de sargaso se acumula mucho en la zona .
6
Jeffrey
18 mars 2025
·
Stannade 1 natt
The hotel is literally a 30 second walk to the beach, and if you have the "junior room" you can even see Cozumel from the bed. The hotel is severely "worn". Cracked tiles everywhere, plywood blocking roof access (no pool available), 4 flight walkup, no elevators. It's in the heart of Calle Norte, close to all the shops and restaurants, but the towels provided are a step above newspaper in terms of drying ability. The room had a malfunctioning TV, but good AC, fluctuating water pressure, but at least it did get hot on occasion. This is perfect for someone on a budget, but don't expect more than the absolute basics. Teens on spring break, or just wanting a cheap "on the beach" hotel, is what you're getting. At $60/night can't be much more picky. The downstairs tattoo salon does have a few hookers that will proposition you for "fiestas". The hammock in the room was a nice touch
The hotel is literally a 30 second walk to the beach, and if you have the "junior room" you can even see Cozumel from the bed. The hotel is severely "worn". Cracked tiles everywhere, plywood blocking roof access (no pool available), 4 flight walkup, no elevators. It's in the heart of Calle Norte, close to all the shops and restaurants, but the towels provided are a step above newspaper in terms of drying ability. The room had a malfunctioning TV, but good AC, fluctuating water pressure, but at least it did get hot on occasion. This is perfect for someone on a budget, but don't expect more than the absolute basics. Teens on spring break, or just wanting a cheap "on the beach" hotel, is what you're getting. At $60/night can't be much more picky. The downstairs tattoo salon does have a few hookers that will proposition you for "fiestas". The hammock in the room was a nice touch
8
Shea
31 juli 2025
·
Stannade 7 nätter
Affordable place. Not a whole lot of amenities but the view and location are excellent. I would stay again.
Affordable place. Not a whole lot of amenities but the view and location are excellent. I would stay again.
6
Todd
15 feb. 2024
·
Stannade 7 nätter
The hotel is old and neglected but the location and view are amazing, the rooftop is permanently closed and the street noise is all night long, but for the price, you get what you paid for.
The hotel is old and neglected but the location and view are amazing, the rooftop is permanently closed and the street noise is all night long, but for the price, you get what you paid for.
2
Jarmila
11 feb. 2026
·
Stannade 2 nätter
Extremely filthy. The towels had lipstick on them and some unidentifiable brown spots, the sink was stinking of cigaretes, the bed sheets had stains on them. The music from across the street blared laudly every day until midnight. On top of that, the reception wanted me to pay some environmental fee! Another couple who were checking in had also some discrepency, the hotel wanted them to pay for the second person in the room despite them booking a room for two. I dont know how this ended up. Never again Hotel Kay!
Extremely filthy. The towels had lipstick on them and some unidentifiable brown spots, the sink was stinking of cigaretes, the bed sheets had stains on them. The music from across the street blared laudly every day until midnight. On top of that, the reception wanted me to pay some environmental fee! Another couple who were checking in had also some discrepency, the hotel wanted them to pay for the second person in the room despite them booking a room for two. I dont know how this ended up. Never again Hotel Kay!
6
Jeffrey
30 apr. 2025
·
Stannade 3 nätter
Don’t plan on having a car here, you’re inside the Calle Norte walking zone. Beach is right outside
Don’t plan on having a car here, you’re inside the Calle Norte walking zone. Beach is right outside
6
Bruce
24 nov. 2024
·
Stannade 2 nätter
Very close to the beach.Quite noisy at night with 3 bars underneath and across the street.
Very close to the beach.Quite noisy at night with 3 bars underneath and across the street.
4
DONATO
17 juni 2025
·
Stannade 8 nätter
ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
8
Jodi-Anne
21 okt. 2024
·
Stannade 1 natt
Just stayed one night, arrived late and left early. View from room was gorgeous but weather was not good to enjoy it.
Just stayed one night, arrived late and left early. View from room was gorgeous but weather was not good to enjoy it.
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Service
Servicen är varierande: vissa gäster tyckte att personalen var vänlig, men andra rapporterade ingen täckning eller svar i receptionen, tvister om extra avgifter, säkerhetsbrister och till och med att de blev inlåsta på morgonen.
Relaterade gästrecensioner
6
Paola
26 maj 2025
·
Stannade 3 nätter
Es bueno para llegar y descansar . Le falta mucho Mantenimiento. Los señores de recepción muy amables . Por distancia es perfecto ya que está muy cerca del ADO. En época de sargaso se acumula mucho en la zona .
Es bueno para llegar y descansar . Le falta mucho Mantenimiento. Los señores de recepción muy amables . Por distancia es perfecto ya que está muy cerca del ADO. En época de sargaso se acumula mucho en la zona .
8
Shannon
5 juli 2024
·
Stannade 3 nätter
The staff is excellent..
The staff is excellent..
4
Carlos Iván Arriaga
2 jan. 2025
·
Stannade 3 nätter
Me gusto , la ubicacion cerca de la playa El personal amable No me gusto la limpieza del cuarto , toallas muy viejas, cortinas con hongos, las sabanas muy delgadas.
Me gusto , la ubicacion cerca de la playa El personal amable No me gusto la limpieza del cuarto , toallas muy viejas, cortinas con hongos, las sabanas muy delgadas.
10
Edin
2 nov. 2024
·
Stannade 2 nätter
the place was nice and clean and all staf was very frendly.
the place was nice and clean and all staf was very frendly.
2
Jarmila
11 feb. 2026
·
Stannade 2 nätter
Extremely filthy. The towels had lipstick on them and some unidentifiable brown spots, the sink was stinking of cigaretes, the bed sheets had stains on them. The music from across the street blared laudly every day until midnight. On top of that, the reception wanted me to pay some environmental fee! Another couple who were checking in had also some discrepency, the hotel wanted them to pay for the second person in the room despite them booking a room for two. I dont know how this ended up. Never again Hotel Kay!
Extremely filthy. The towels had lipstick on them and some unidentifiable brown spots, the sink was stinking of cigaretes, the bed sheets had stains on them. The music from across the street blared laudly every day until midnight. On top of that, the reception wanted me to pay some environmental fee! Another couple who were checking in had also some discrepency, the hotel wanted them to pay for the second person in the room despite them booking a room for two. I dont know how this ended up. Never again Hotel Kay!
4
DONATO
17 juni 2025
·
Stannade 8 nätter
ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
ZERO FRONT DESK, NO HOT WATER, NO CHAIRS OR TABLES, NO TOWELS OR PILLOWS... AND HARDLY ANY AC
6
Jeremy
17 jan. 2024
·
Stannade 1 natt
My experience here was OK. The staff was nice and friendly and the location was great. The building its is outdated. The top sheet on the bed had hair on it. Only 2 out of the 4 pillows had fresh lining. Whoever cleaned my room took my pesos off of the stand. It was only $7.00. The bathroom had footprints in the tub and small bugs everywhere. The AC worked great. And the view and balcony is amazing. The jacuzzi and upper terrace don’t look like it has been used in years. It was blocked off. My stay did come with free lounge chair access on the beach. It was an ok cheap place to stay for a couple days. I honestly would come back. That’s why I didn’t complain about any of the negative things. I got what I paid for. And I’m usually a luxury traveler so my opinion comes with a little bias. This was my first time in playa del Carmen. Like it better than Cancun Cozumel and Tulum. Follow my luxury travel on instagram @driptripjay
My experience here was OK. The staff was nice and friendly and the location was great. The building its is outdated. The top sheet on the bed had hair on it. Only 2 out of the 4 pillows had fresh lining. Whoever cleaned my room took my pesos off of the stand. It was only $7.00. The bathroom had footprints in the tub and small bugs everywhere. The AC worked great. And the view and balcony is amazing. The jacuzzi and upper terrace don’t look like it has been used in years. It was blocked off. My stay did come with free lounge chair access on the beach. It was an ok cheap place to stay for a couple days. I honestly would come back. That’s why I didn’t complain about any of the negative things. I got what I paid for. And I’m usually a luxury traveler so my opinion comes with a little bias. This was my first time in playa del Carmen. Like it better than Cancun Cozumel and Tulum. Follow my luxury travel on instagram @driptripjay
2
Justine
25 juni 2025
·
Stannade 3 nätter
Nous avons vécu une expérience très préoccupante dans votre hôtel, avec de graves manquements à la sécurité. Quelqu’un est entré dans notre chambre et à fouillé nos affaires malgré notre demande de ne pas accéder à la chambre. Le matin de notre départ, nous étions enfermés à clé dans l’hôtel sans personnel, sans moyen de sortir, (et personne ne nous en a informé) puis aucune assistance n’a été apportée même en appelant l’hotel personne ne répondait. La poignée de la fenêtre du balcon était cassée, aucune caméra de surveillance ne fonctionnait, et le personnel a refusé de confirmer et documenter notre départ anticipé. Nous avons quitté après deux nuits au lieu de trois face à ces conditions inacceptables.
Nous avons vécu une expérience très préoccupante dans votre hôtel, avec de graves manquements à la sécurité. Quelqu’un est entré dans notre chambre et à fouillé nos affaires malgré notre demande de ne pas accéder à la chambre. Le matin de notre départ, nous étions enfermés à clé dans l’hôtel sans personnel, sans moyen de sortir, (et personne ne nous en a informé) puis aucune assistance n’a été apportée même en appelant l’hotel personne ne répondait. La poignée de la fenêtre du balcon était cassée, aucune caméra de surveillance ne fonctionnait, et le personnel a refusé de confirmer et documenter notre départ anticipé. Nous avons quitté après deux nuits au lieu de trois face à ces conditions inacceptables.
2
Jose
5 juni 2025
·
Stannade 5 nätter
Had the mesquites welcome us when we got there no one was at the front desk ceiling was leaking old hotel
Had the mesquites welcome us when we got there no one was at the front desk ceiling was leaking old hotel
2
Shawn David
9 apr. 2025
·
Stannade 7 nätter
All the pictures on tthe website were about 40 years old. The entire hotel looked like a landlord special. Mold everywhere, the belchony railing is rusted and falling off. There are cracked loose tiles all over the stairwell. The pool was closed so they offered the pool across at the Riviera(which was filled with scum, hair, garbage) The only good thing was the cleaning staff. I bever complain about things but this i
All the pictures on tthe website were about 40 years old. The entire hotel looked like a landlord special. Mold everywhere, the belchony railing is rusted and falling off. There are cracked loose tiles all over the stairwell. The pool was closed so they offered the pool across at the Riviera(which was filled with scum, hair, garbage) The only good thing was the cleaning staff. I bever complain about things but this i
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AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Läge
Mycket centralt och bara ett stenkast från stranden, Quinta Avenida och ADO bussterminalen, vilket gör det enkelt att gå överallt. Flera recensioner nämner ett livligt nattliv i närheten och några tyckte att det omedelbara området var lite ruffigt.
Relaterade gästrecensioner
8
CYNTHIA
19 feb. 2026
·
Stannade 4 nätter
You get what you pay for here: a bed, a fridge, and a decent shower. It’s definitely 'budget,' but you can’t beat the logistics. Being right off Quinta Avenida and so close to the Ferry/Parque Los Fundadores saved us a ton on transport. Plus, being walking distance to Walmart makes it easy to keep the mini-fridge stocked. A great crash pad for travelers who prioritize location over fancy amenities. You will also have access to the beach club close by (across the way).
You get what you pay for here: a bed, a fridge, and a decent shower. It’s definitely 'budget,' but you can’t beat the logistics. Being right off Quinta Avenida and so close to the Ferry/Parque Los Fundadores saved us a ton on transport. Plus, being walking distance to Walmart makes it easy to keep the mini-fridge stocked. A great crash pad for travelers who prioritize location over fancy amenities. You will also have access to the beach club close by (across the way).
6
Paola
26 maj 2025
·
Stannade 3 nätter
Es bueno para llegar y descansar . Le falta mucho Mantenimiento. Los señores de recepción muy amables . Por distancia es perfecto ya que está muy cerca del ADO. En época de sargaso se acumula mucho en la zona .
Es bueno para llegar y descansar . Le falta mucho Mantenimiento. Los señores de recepción muy amables . Por distancia es perfecto ya que está muy cerca del ADO. En época de sargaso se acumula mucho en la zona .
4
Francisco
8 juli 2024
·
Stannade 2 nätter
Not a very good location. The hotel is falling a part , old bathrooms and the hole building needs renovation
Not a very good location. The hotel is falling a part , old bathrooms and the hole building needs renovation
6
Jeffrey
18 mars 2025
·
Stannade 1 natt
The hotel is literally a 30 second walk to the beach, and if you have the "junior room" you can even see Cozumel from the bed. The hotel is severely "worn". Cracked tiles everywhere, plywood blocking roof access (no pool available), 4 flight walkup, no elevators. It's in the heart of Calle Norte, close to all the shops and restaurants, but the towels provided are a step above newspaper in terms of drying ability. The room had a malfunctioning TV, but good AC, fluctuating water pressure, but at least it did get hot on occasion. This is perfect for someone on a budget, but don't expect more than the absolute basics. Teens on spring break, or just wanting a cheap "on the beach" hotel, is what you're getting. At $60/night can't be much more picky. The downstairs tattoo salon does have a few hookers that will proposition you for "fiestas". The hammock in the room was a nice touch
The hotel is literally a 30 second walk to the beach, and if you have the "junior room" you can even see Cozumel from the bed. The hotel is severely "worn". Cracked tiles everywhere, plywood blocking roof access (no pool available), 4 flight walkup, no elevators. It's in the heart of Calle Norte, close to all the shops and restaurants, but the towels provided are a step above newspaper in terms of drying ability. The room had a malfunctioning TV, but good AC, fluctuating water pressure, but at least it did get hot on occasion. This is perfect for someone on a budget, but don't expect more than the absolute basics. Teens on spring break, or just wanting a cheap "on the beach" hotel, is what you're getting. At $60/night can't be much more picky. The downstairs tattoo salon does have a few hookers that will proposition you for "fiestas". The hammock in the room was a nice touch
8
Monica
5 mars 2025
·
Stannade 1 natt
Excellent location. Just know therenis no elevator nor help to carry your bags.
Excellent location. Just know therenis no elevator nor help to carry your bags.
8
Shea
31 juli 2025
·
Stannade 7 nätter
Affordable place. Not a whole lot of amenities but the view and location are excellent. I would stay again.
Affordable place. Not a whole lot of amenities but the view and location are excellent. I would stay again.
6
Jeffrey
30 apr. 2025
·
Stannade 3 nätter
Don’t plan on having a car here, you’re inside the Calle Norte walking zone. Beach is right outside
Don’t plan on having a car here, you’re inside the Calle Norte walking zone. Beach is right outside
6
Bruce
24 nov. 2024
·
Stannade 2 nätter
Very close to the beach.Quite noisy at night with 3 bars underneath and across the street.
Very close to the beach.Quite noisy at night with 3 bars underneath and across the street.
6
Ricardo
19 maj 2025
·
Stannade 5 nätter
Bad area, old property, front dirty ocean
Bad area, old property, front dirty ocean
8
Salvador
3 sep. 2024
·
Stannade 2 nätter
Excelente ubicación, a media cuadra de la playa y cerca de la terminal de ADO...le falta limpieza en baños y regaderas, los muebles requieren pintura...
Excelente ubicación, a media cuadra de la playa y cerca de la terminal de ADO...le falta limpieza en baños y regaderas, los muebles requieren pintura...
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
Måltider
Inte tillräckligt med information i recensionerna.
Relaterade gästrecensioner
Var detta till hjälp?
AI-genererad sammanfattning baserad på de senaste gästrecensionerna
10
Alfredo
28 aug. 2026
·
Stannade 2 nätter
Me gustó la frescura, la habitación limpia, cero humedad. La cercanía con la playa y la ubicación.
Me gustó la frescura, la habitación limpia, cero humedad. La cercanía con la playa y la ubicación.
10
Juan Carlos
29 juni 2026
·
Stannade 3 nätter
Exelente Servicio, precio, ubicacion y trato del personal.
Exelente Servicio, precio, ubicacion y trato del personal.
10
Douglas Charles
1 juni 2026
·
Stannade 5 nätter
I had a great stay! Thank you
I had a great stay! Thank you
10
Karl
3 maj 2026
·
Stannade 1 natt
Staff was excellent. Room awesome. Only drawback.. No elevator. But the view makes up for it. Book the Junior suite room top floor. View 10/10
Staff was excellent. Room awesome. Only drawback.. No elevator. But the view makes up for it. Book the Junior suite room top floor. View 10/10
8
sergio
27 apr. 2026
·
Stannade 4 nätter
Es un buen lugar para lo que pagas esta bastante bien
Es un buen lugar para lo que pagas esta bastante bien
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