Name: Best Western Empire Palace Hotel & Spa
Address: Hocapasa Mah. Hudavendigar Cad. No: 17/19 Sirkeci, Estambul, Estambul, TR
Price range: 74 US$–376 US$ per night
Rating: 8.53

Opiniones de los huéspedes

En el Best Western Empire Palace Hotel & Spa, los huéspedes elogian constantemente su ubicación céntrica y accesible a pie, así como el personal notablemente amable y servicial. Algunos mencionan que las habitaciones son compactas y, a veces, ruidosas debido al tranvía cercano y algunas carencias ocasionales en la habitación que pueden afectar la comodidad.

El restaurante del hotel recibe elogios repetidos, pero la calidad del desayuno es variada, oscilando entre buena y limitada. Las opiniones sobre la limpieza son diversas: muchos encontraron las habitaciones limpias, aunque algunos informaron de una limpieza deficiente. Un pequeño número de comentarios describen las comodidades como básicas. En general, es adecuado para viajeros que priorizan el servicio y la ubicación por encima del tamaño de la habitación y la tranquilidad.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

Varios huéspedes describieron las comodidades como básicas o limitadas. No hay suficientes detalles consistentes sobre las instalaciones específicas.

Reseñas de huéspedes relacionadas

10

AZZAM

2 jun 2024

·

Se alojó 2 noches

Nice location, of course difficult to reach the hotel in a car like most other hotels in Sultan Ahmet AC in room was great, breakfast was good

2

K

2 feb 2024

·

Se alojó 2 noches

Difficult to get to and terrible amenities

6

Marcos

11 nov 2024

·

Se alojó 2 noches

Hotel is ok, but not great. The rate was a good value. Small room. Main issue was that the A/C was not working, and although it was not necessary to have the A/C, the actual split a/c unit was making a loud noise all night long (even though it was off and not cooling). Really annoying. Staff could not help with this issue, although they tried. Kept me from having a good night of rest.

10

Achim

2 abr 2024

·

Se alojó 6 noches

Sehr freundliches und hilfsbereites Personal. Die wichtigsten Sehenswürdigkeiten sind zu Fuß erreichbar. Das Hamam hat uns sehr gut gefallen. Gute Auswahl beim Frühstück. Jederzeit wieder!

8

zareena

31 may 2024

·

Se alojó 6 noches

The stay with the hotel was pleasant, they changed my room upon my request. Salim and Irfan and the other staff were very friendly. Especially Salim , I had problem with the safety box, they came and fixed it immediately. Very centrally located and we could walk to water and many tourist areas.

6

JULIE

24 jul 2023

·

Se alojó 4 noches

Hotel convenient for Haggi Sofia and Blue Mosques. On tram route. Most things walkable. Plenty of restaurants in the area, hotel restaurant quite good. Wouldn't say this was a 4* hotel more a basic 3*

2

K

6 ene 2024

·

Se alojó 2 noches

Very bare minimum facilities and staff

2

K

2 feb 2024

·

Se alojó 1 noche

Difficult to get to and bare minimum amenities

8

Justin

9 nov 2024

·

Se alojó 2 noches

Clean room, great shower & bathroom, staff very friendly & attentive. Restaurant was excellent & seemed to be open near 24 hours. Highly recommend

2

Ruhaya

11 ene 2024

·

Se alojó 5 noches

They’re scammers their information is misleading they’re not handicap friendly no facilities for handicaps. They’re not part of the best western chain since 2020 and yet still put the brand to the hotel.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

Muchos huéspedes informaron de habitaciones limpias, aunque algunos citaron una limpieza deficiente. Las opiniones son variadas.

Reseñas de huéspedes relacionadas

10

Chondelle

18 jul 2025

·

Se alojó 1 noche

Stayed here for a second time and it was as good as previous stay. Location is spot on - walkable to all the sights. The staff are lovely and helpful. The restaurant is great we have eaten here three times now and have had great meals- the restaurant staff are good and a lot of fun! The hotel is clean, its easy to find - a good choice if wanting to stay in the old part of beautiful Istanbul.

10

Chondelle

14 jun 2025

·

Se alojó 2 noches

Great hotel! Clean and safe and good customer service. Free WiFi is decent.the restaurant down stairs is great too. The location is excellent Walking distance to all the big attractions, shops and restaurants. Could not of been happier with our choice of hotel

2

Viktoriia

9 may 2023

·

Se alojó 2 noches

Not to be confused with the Best Western hotel chain. It's just a name. Despite the friendliness of the staff, the Hotel does not meet the stated level and price. Noisy, everything is not fresh- furniture, rooms, not tasty in the restaurant.

4

ANA ISABEL CARPINTERO

20 sept 2025

·

Se alojó 3 noches

La habitación estaba sucísima, parecía como si no la hubiesen limpiado a nuestra llegada: vaso de cepillo de dientes usado, pelos en la ducha, suelo sucio, sábanas manchadas. La cama no la hacían nunca, de hecho te quitaban la sábana y la bajera no la metían bien por dentro y acababas durmiendo en el colchón. Tuve que insistir en repetidas ocasiones para que la limpiaran

6

JULIE

24 jul 2023

·

Se alojó 4 noches

Hotel convenient for Haggi Sofia and Blue Mosques. On tram route. Most things walkable. Plenty of restaurants in the area, hotel restaurant quite good. Wouldn't say this was a 4* hotel more a basic 3*

6

Tammy

7 oct 2023

·

Se alojó 3 noches

Even though it was not cleanest place for me the staff made all the difference. I forgot my phone in the room and they were so trustworthy and caring with all the arrangements to send it back to my country. Forever grateful for that

8

Justin

9 nov 2024

·

Se alojó 2 noches

Clean room, great shower & bathroom, staff very friendly & attentive. Restaurant was excellent & seemed to be open near 24 hours. Highly recommend

10

Fabian

2 dic 2025

·

Se alojó 1 noche

Netjes

6

Ayesha Siddika

27 dic 2023

·

Se alojó 4 noches

We were a group of 19. The rooms were all ready for us when we checked in. There were no issues with the rooms. The staff were lovely. The main thing for us was cleanliness and the rooms were all nice and clean. The breakfast was very limited and wasn’t great. I would say it is is a basic breakfast. The location is great. Walkable everywhere

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones son generalmente pequeñas y pueden ser ruidosas debido al tranvía o a los pasillos; algunos huéspedes informaron de molestias que afectaron su sueño.

Reseñas de huéspedes relacionadas

10

AZZAM

2 jun 2024

·

Se alojó 2 noches

Nice location, of course difficult to reach the hotel in a car like most other hotels in Sultan Ahmet AC in room was great, breakfast was good

10

herbert

7 mar 2025

·

Se alojó 4 noches

Selim and his colleagues were very friendly, helpful and professional. The rooms were nice, although a bit noisy because of the trams in the street. The city of Istanbul is wonderful for a short stay.

6

Luis

29 jun 2025

·

Se alojó 4 noches

Small rooms ! Breakfast not good !

10

Chondelle

14 jun 2025

·

Se alojó 2 noches

Great hotel! Clean and safe and good customer service. Free WiFi is decent.the restaurant down stairs is great too. The location is excellent Walking distance to all the big attractions, shops and restaurants. Could not of been happier with our choice of hotel

6

Marcos

11 nov 2024

·

Se alojó 2 noches

Hotel is ok, but not great. The rate was a good value. Small room. Main issue was that the A/C was not working, and although it was not necessary to have the A/C, the actual split a/c unit was making a loud noise all night long (even though it was off and not cooling). Really annoying. Staff could not help with this issue, although they tried. Kept me from having a good night of rest.

2

Viktoriia

9 may 2023

·

Se alojó 2 noches

Not to be confused with the Best Western hotel chain. It's just a name. Despite the friendliness of the staff, the Hotel does not meet the stated level and price. Noisy, everything is not fresh- furniture, rooms, not tasty in the restaurant.

8

Justin

9 nov 2024

·

Se alojó 2 noches

Clean room, great shower & bathroom, staff very friendly & attentive. Restaurant was excellent & seemed to be open near 24 hours. Highly recommend

6

Taha

31 dic 2021

·

Se alojó 3 noches

To much noise came from outside specials the metro so you cannot sleep well We took room on 4th floor and the sound was so high

8

Elizabeth

4 oct 2024

·

Se alojó 2 noches

Staff very helpful. Tramline to n front of hotel is noisy and runs til mid nite and again at about 5 am. Close to s verbal sites

6

Ngoc Minh

30 jul 2024

·

Se alojó 3 noches

Room is small, very noisy at night when people slammed the door and talking in the hallway. Breakfast is so so.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es un punto fuerte, con numerosas menciones del personal amable y servicial y la asistencia rápida, como cambios de habitación, reparaciones de cajas fuertes y salidas tardías. En algunos casos, el personal no pudo resolver completamente los problemas.

Reseñas de huéspedes relacionadas

10

Joyce

5 dic 2023

·

Se alojó 2 noches

The location is great. and Staff are courtesy. Salim, the manager is very helpful to extend late check out and kindly to exchange local currency for us.

10

herbert

7 mar 2025

·

Se alojó 4 noches

Selim and his colleagues were very friendly, helpful and professional. The rooms were nice, although a bit noisy because of the trams in the street. The city of Istanbul is wonderful for a short stay.

10

Chondelle

18 jul 2025

·

Se alojó 1 noche

Stayed here for a second time and it was as good as previous stay. Location is spot on - walkable to all the sights. The staff are lovely and helpful. The restaurant is great we have eaten here three times now and have had great meals- the restaurant staff are good and a lot of fun! The hotel is clean, its easy to find - a good choice if wanting to stay in the old part of beautiful Istanbul.

10

Robert

23 may 2025

·

Se alojó 5 noches

Our stay was excellent. The staff were extremely helpful and friendly day and night. Nothing wax too much trouble for them. The hotel is perfectly located for visiting many of the wonderful locations that Istanbul has to offer. Highly recommended?

10

Chondelle

14 jun 2025

·

Se alojó 2 noches

Great hotel! Clean and safe and good customer service. Free WiFi is decent.the restaurant down stairs is great too. The location is excellent Walking distance to all the big attractions, shops and restaurants. Could not of been happier with our choice of hotel

10

Achim

2 abr 2024

·

Se alojó 6 noches

Sehr freundliches und hilfsbereites Personal. Die wichtigsten Sehenswürdigkeiten sind zu Fuß erreichbar. Das Hamam hat uns sehr gut gefallen. Gute Auswahl beim Frühstück. Jederzeit wieder!

8

zareena

31 may 2024

·

Se alojó 6 noches

The stay with the hotel was pleasant, they changed my room upon my request. Salim and Irfan and the other staff were very friendly. Especially Salim , I had problem with the safety box, they came and fixed it immediately. Very centrally located and we could walk to water and many tourist areas.

10

Lorraine

19 oct 2025

·

Se alojó 2 noches

The service is outstanding. Samir at the front desk is amazingly helpful and delightful. The bell staff is also helpful. The team at the restaurant- also amazing. We planned to eat at a different restaurant our last night, but at the last minute decided to stay at the restaurant attached to the hotel. It was not a mistake. The staff makes everything so wonderful, and the food was truly exceptional.

8

Justin

9 nov 2024

·

Se alojó 2 noches

Clean room, great shower & bathroom, staff very friendly & attentive. Restaurant was excellent & seemed to be open near 24 hours. Highly recommend

10

Norziha

11 feb 2024

·

Se alojó 3 noches

We had a very good experience staying at this hotel. The staff were very friendly especially Mr Irfan who had helped us to maka our visit to Istanbul a memorable one. The breakfast was good too. Thank you

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

Céntrico y accesible a pie a los principales lugares de interés, con una línea de tranvía frente al hotel. Algunos viajeros encontraron difícil llegar en coche.

Reseñas de huéspedes relacionadas

10

AZZAM

2 jun 2024

·

Se alojó 2 noches

Nice location, of course difficult to reach the hotel in a car like most other hotels in Sultan Ahmet AC in room was great, breakfast was good

10

Chondelle

18 jul 2025

·

Se alojó 1 noche

Stayed here for a second time and it was as good as previous stay. Location is spot on - walkable to all the sights. The staff are lovely and helpful. The restaurant is great we have eaten here three times now and have had great meals- the restaurant staff are good and a lot of fun! The hotel is clean, its easy to find - a good choice if wanting to stay in the old part of beautiful Istanbul.

10

Robert

23 may 2025

·

Se alojó 5 noches

Our stay was excellent. The staff were extremely helpful and friendly day and night. Nothing wax too much trouble for them. The hotel is perfectly located for visiting many of the wonderful locations that Istanbul has to offer. Highly recommended?

2

K

2 feb 2024

·

Se alojó 2 noches

Difficult to get to and terrible amenities

10

Chondelle

14 jun 2025

·

Se alojó 2 noches

Great hotel! Clean and safe and good customer service. Free WiFi is decent.the restaurant down stairs is great too. The location is excellent Walking distance to all the big attractions, shops and restaurants. Could not of been happier with our choice of hotel

10

Achim

2 abr 2024

·

Se alojó 6 noches

Sehr freundliches und hilfsbereites Personal. Die wichtigsten Sehenswürdigkeiten sind zu Fuß erreichbar. Das Hamam hat uns sehr gut gefallen. Gute Auswahl beim Frühstück. Jederzeit wieder!

8

zareena

31 may 2024

·

Se alojó 6 noches

The stay with the hotel was pleasant, they changed my room upon my request. Salim and Irfan and the other staff were very friendly. Especially Salim , I had problem with the safety box, they came and fixed it immediately. Very centrally located and we could walk to water and many tourist areas.

10

Sergio

3 may 2024

·

Se alojó 4 noches

Excelente ubicación y muy buena atención. Buen precio. Volveré con toda seguridad.

8

Guru Prasad

2 ene 2023

·

Se alojó 3 noches

Good location nearby to all attractions and tram access.

8

Elizabeth

4 oct 2024

·

Se alojó 2 noches

Staff very helpful. Tramline to n front of hotel is noisy and runs til mid nite and again at about 5 am. Close to s verbal sites

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El restaurante adjunto recibe elogios repetidos, mientras que la calidad del desayuno varía de buena a limitada. En general, la experiencia gastronómica es positiva pero inconsistente en el desayuno.

Reseñas de huéspedes relacionadas

10

AZZAM

2 jun 2024

·

Se alojó 2 noches

Nice location, of course difficult to reach the hotel in a car like most other hotels in Sultan Ahmet AC in room was great, breakfast was good

10

Chondelle

18 jul 2025

·

Se alojó 1 noche

Stayed here for a second time and it was as good as previous stay. Location is spot on - walkable to all the sights. The staff are lovely and helpful. The restaurant is great we have eaten here three times now and have had great meals- the restaurant staff are good and a lot of fun! The hotel is clean, its easy to find - a good choice if wanting to stay in the old part of beautiful Istanbul.

6

Luis

29 jun 2025

·

Se alojó 4 noches

Small rooms ! Breakfast not good !

10

Chondelle

14 jun 2025

·

Se alojó 2 noches

Great hotel! Clean and safe and good customer service. Free WiFi is decent.the restaurant down stairs is great too. The location is excellent Walking distance to all the big attractions, shops and restaurants. Could not of been happier with our choice of hotel

10

Achim

2 abr 2024

·

Se alojó 6 noches

Sehr freundliches und hilfsbereites Personal. Die wichtigsten Sehenswürdigkeiten sind zu Fuß erreichbar. Das Hamam hat uns sehr gut gefallen. Gute Auswahl beim Frühstück. Jederzeit wieder!

10

Lorraine

19 oct 2025

·

Se alojó 2 noches

The service is outstanding. Samir at the front desk is amazingly helpful and delightful. The bell staff is also helpful. The team at the restaurant- also amazing. We planned to eat at a different restaurant our last night, but at the last minute decided to stay at the restaurant attached to the hotel. It was not a mistake. The staff makes everything so wonderful, and the food was truly exceptional.

6

JULIE

24 jul 2023

·

Se alojó 4 noches

Hotel convenient for Haggi Sofia and Blue Mosques. On tram route. Most things walkable. Plenty of restaurants in the area, hotel restaurant quite good. Wouldn't say this was a 4* hotel more a basic 3*

8

Justin

9 nov 2024

·

Se alojó 2 noches

Clean room, great shower & bathroom, staff very friendly & attentive. Restaurant was excellent & seemed to be open near 24 hours. Highly recommend

10

Norziha

11 feb 2024

·

Se alojó 3 noches

We had a very good experience staying at this hotel. The staff were very friendly especially Mr Irfan who had helped us to maka our visit to Istanbul a memorable one. The breakfast was good too. Thank you

6

Ayesha Siddika

27 dic 2023

·

Se alojó 4 noches

We were a group of 19. The rooms were all ready for us when we checked in. There were no issues with the rooms. The staff were lovely. The main thing for us was cleanliness and the rooms were all nice and clean. The breakfast was very limited and wasn’t great. I would say it is is a basic breakfast. The location is great. Walkable everywhere

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	86 US$
febrero	83 US$
marzo	97 US$
abril	125 US$
mayo	128 US$
junio	96 US$
julio	90 US$
agosto	109 US$
septiembre	110 US$
octubre	158 US$
noviembre	102 US$
diciembre	105 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $376	17 $133
18 $107	19 $107	20 $107	21 $107	22 $318	23 $319	24 $319
25 $107	26 $213	27 $213	28 $110	29 $109	30 $109	31 $109

DO	LU	MA	MI	JU	VI	SA
1 $88	2 $87	3 $87	4 $87	5 $87	6 $88	7 $88
8 $85	9 $85	10 $85	11 $85	12 $85	13 $85	14 $85
15 $76	16 $76	17 $76	18 $76	19 $76	20 $76	21 $76
22 $74	23 $74	24 $75	25 $74	26 $74	27 $74	28 $74
29 $74	30 $74

Best Western Empire Palace Hotel & Spa

Precios para Best Western Empire Palace Hotel & Spa

Precios medios mensuales

Acerca de esta propiedad

Ubicación

Opciones de habitación

Habitación estándar, varias camas, no fumadores

Habitación estándar, 2 camas individuales, no fumadores

Habitación familiar, varias camas, no fumadores

Habitación estándar, 1 cama doble, no fumadores

Reseñas de los huéspedes sobre Best Western Empire Palace Hotel & Spa

¿Quién se queda aquí?

Opiniones de los huéspedes

Política del establecimiento

Instrucciones para la entrada

Interesante

Extras opcionales

Precios para las próximas fechas

Datos del negocio