Name: The Heights Hotel
Address: 263 Grand Ave, Falmouth, Comté de Barnstable, US
Rating: 7.6

Ce qu'en disent des voyageurs

À l'hôtel The Heights, les clients soulignent régulièrement l'emplacement idéal en bord de mer et le personnel généralement aimable, mais décrivent des expériences inégales, influencées par des particularités d'accès, une qualité variable des chambres, des problèmes d'entretien occasionnels et un stationnement qui peut être exigu ou déroutant.

Certains ont apprécié des chambres spacieuses et confortables avec vue sur l'eau, tandis que d'autres ont signalé des unités très petites, des douches peu éclairées, un mobilier limité ou des climatiseurs bruyants. Le restaurant adjacent est populaire, mais sa musique live et la foule qu'il attire ont parfois causé du bruit ou rendu l'accès aux étages supérieurs par les escaliers difficile. Attendez-vous à un séjour décontracté, axé sur la plage, avec une qualité de chambre et une expérience sur place variables.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

La plage est juste de l'autre côté de la rue et le restaurant et le bar sur place ou à proximité sont pratiques. Le stationnement peut être difficile ou déroutant, des travaux de construction ont occasionnellement perturbé l'accès, et l'accès à certaines chambres à l'étage par les escaliers à travers le restaurant était gênant.

Avis de voyageur à ce sujet

4

Travis

26 juin 2025

·

A séjourné 1 nuit

I recently stayed at the Heights Hotel in Falmouth. It was a less than stellar experience. To preface, no one was on the property that worked for the property. The restaurant staff next door gave us more information than actual hotel staff. The restaurant next door had construction on their exterior, so there were workers frequently blocking the entrance to the parking lot. We couldn’t find our spot for our unit (they are numbered by your unit number). After some investigation, we found our spot but the restaurant next door had placed a bag over our spot, marking it as theirs. We parked there anyway. The code for our unit was incorrect. Luckily it was one of two codes that they sent but that doesn’t seem very secure as I stayed on a Wednesday but received them on Monday. If I came back tomorrow, I’d know how to get in to someone’s room because they use two codes. To add to the insecurity of the unit, the door isn’t squared properly in the frame so the deadbolt doesn’t line up with the receiver. There’s no actual way to secure the door which is an exterior door. We placed our suitcases in front of the door in case (there is also no chairs or any other furniture other than the bed). The bathroom was… well. It was. The shower was extremely narrow and dark with no light. I had to shower with the curtain half open to be able to see. Additionally, it is so small there is no where to get out of the spray to be able to wash your hair, your face, anything. You’re just getting spra

6

Emily

2 août 2025

·

A séjourné 2 nuits

Parking spot was not available when we arrived an hour after checkin. Dirty tissue on the floor next to the bed. You have to walk through a crowd of people at the bar/restaurant to go up the stairs to you room. No one helps you - you just have to ask the customers to let you through. There is live music at the bar/restaurant and not just at night. No outdoor faucet or way to rinse off your feet when coming back from beach.

6

Lory

7 août 2025

·

A séjourné 2 nuits

Room was okay. Vicinity to the beach was great. Parking was too tight.

8

Danielle

2 juil. 2025

·

A séjourné 1 nuit

There was construction starting very early and lasting all day in the parking lot

10

Mark

16 sept. 2023

·

A séjourné 1 nuit

Great location! Great restaurant next door!

8

Mary

13 sept. 2025

·

A séjourné 2 nuits

So close to the beach!!

8

Amanda

18 oct. 2025

·

A séjourné 2 nuits

I was there for a marathon with my family. The staff was friendly the hotel offered a restaurant, beach across the street and a nice roomie suite. Only downfall was to get up to the second floor, you had to use the stairs that were through the restaurant which made it difficult when unloading the vehicle, as you had to squeeze through a crowd of people.

10

James

11 sept. 2025

·

A séjourné 3 nuits

Its a great spot- right across the street from the ocean. Rooms are comfortable. Staff is wonderful! Adjacent restaurant is also good. Easy, pleasant place! Thank you!

8

FRANCES

15 juin 2023

·

A séjourné 1 nuit

It was difficult for seniors to get around.

10

Eddie

12 oct. 2023

·

A séjourné 3 nuits

The area it was located in was very nice. It was great that there was a restaurant right in front of the hotel but it did make it a little loud at night considering the room was bottom floor right in the back of the restaurant. Parking was a little confusing also because you received a pass with you room number corresponding to a parking spot but it didn't seem to matter. All in all it was an enjoyable stay.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires sur la propreté et l'entretien sont mitigés : certains ont trouvé les chambres très propres, tandis que d'autres ont noté une odeur de moisi, des lacunes mineures dans le service de ménage et des problèmes d'eau chaude ou d'entretien de la salle de bain.

Avis de voyageur à ce sujet

4

Travis

26 juin 2025

·

A séjourné 1 nuit

I recently stayed at the Heights Hotel in Falmouth. It was a less than stellar experience. To preface, no one was on the property that worked for the property. The restaurant staff next door gave us more information than actual hotel staff. The restaurant next door had construction on their exterior, so there were workers frequently blocking the entrance to the parking lot. We couldn’t find our spot for our unit (they are numbered by your unit number). After some investigation, we found our spot but the restaurant next door had placed a bag over our spot, marking it as theirs. We parked there anyway. The code for our unit was incorrect. Luckily it was one of two codes that they sent but that doesn’t seem very secure as I stayed on a Wednesday but received them on Monday. If I came back tomorrow, I’d know how to get in to someone’s room because they use two codes. To add to the insecurity of the unit, the door isn’t squared properly in the frame so the deadbolt doesn’t line up with the receiver. There’s no actual way to secure the door which is an exterior door. We placed our suitcases in front of the door in case (there is also no chairs or any other furniture other than the bed). The bathroom was… well. It was. The shower was extremely narrow and dark with no light. I had to shower with the curtain half open to be able to see. Additionally, it is so small there is no where to get out of the spray to be able to wash your hair, your face, anything. You’re just getting spra

6

Emily

2 août 2025

·

A séjourné 2 nuits

Parking spot was not available when we arrived an hour after checkin. Dirty tissue on the floor next to the bed. You have to walk through a crowd of people at the bar/restaurant to go up the stairs to you room. No one helps you - you just have to ask the customers to let you through. There is live music at the bar/restaurant and not just at night. No outdoor faucet or way to rinse off your feet when coming back from beach.

4

Cindy

6 mai 2025

·

A séjourné 1 nuit

The hotel reached out the day of saying there are hot water issues with the uni and they might need to rearrange our room. There ended up being with no follow up and we showered with ice cold water. They also did not respond when I reached out the next day notifying them that the hot water was still broken.

2

Patricia

9 oct. 2023

·

A séjourné 1 nuit

The room was not as described on Expedia. Very small room, TV didn’t work, shower had no light and barely big enough to shower. Room face a bar, no staff at check in or check out.

4

Ken

19 mai 2025

·

A séjourné 1 nuit

Clean and comfy in a good location but no hot water so no showers, not even a little warm.

10

Estella

14 août 2025

·

A séjourné 1 nuit

Very clean and the host was attentive.

2

imran

18 juin 2022

·

A séjourné 1 nuit

Room they gave us was in middle of the restaurant and bar we couldn’t go to sleep until 1045 pm there was people sitting and talking loud plus toilet is extremely small sink in side bathroom fills up with water wow what a bad experience for almost 450 dollars I paid lights was up all night

4

david

19 sept. 2023

·

A séjourné 1 nuit

Room was very small. Not even a chair to sit in . It was dank and musty. Windows could not be opened. And air conditioner was noisy.

6

Michael

18 juil. 2023

·

A séjourné 2 nuits

Great location. Needs a renovation.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

La qualité des chambres varie considérablement : certaines sont spacieuses, confortables et offrent une vue sur l'eau, tandis que d'autres sont très petites, avec des douches peu éclairées, un mobilier limité ou des climatiseurs bruyants. Le bruit provenant du bar/restaurant ou des voisins a affecté plusieurs chambres.

Avis de voyageur à ce sujet

10

Kevin

21 mai 2023

·

A séjourné 1 nuit

We had a brief stay but enjoyed it. Very helpful, friendly staff. Nice view of the water. We would be glad to stay there again.

10

Diane

26 mai 2025

·

A séjourné 2 nuits

Girls weekend on the Cape. We stayed on second floor in building 1. Spacious room, 2 queen beds, directly across from Falmouth Town Beach. Lively restaurant on site, it was always hopping and we never heard a sound from our room. Staff was very friendly and accommodating. We will certainly stay here again!

2

Patricia

9 oct. 2023

·

A séjourné 1 nuit

The room was not as described on Expedia. Very small room, TV didn’t work, shower had no light and barely big enough to shower. Room face a bar, no staff at check in or check out.

2

JANIE

10 sept. 2023

·

A séjourné 1 nuit

Tooooo much notice from bar. Way tooo uncomfortable due to extreme notice from bar. Would not recommend.

8

Karen

10 sept. 2023

·

A séjourné 2 nuits

Nicely situated across from the beach. We appreciated the use of the beach chairs. Unfortunately we were in a ground floor room which we did not enjoy at all. There were crowds of people outside our windows and doors both days. We could never open the blinds or windows to enjoy the view. I would only recommend the Heights if you could ensure a room on the second floor.

8

Amanda

18 oct. 2025

·

A séjourné 2 nuits

I was there for a marathon with my family. The staff was friendly the hotel offered a restaurant, beach across the street and a nice roomie suite. Only downfall was to get up to the second floor, you had to use the stairs that were through the restaurant which made it difficult when unloading the vehicle, as you had to squeeze through a crowd of people.

10

James

11 sept. 2025

·

A séjourné 3 nuits

Its a great spot- right across the street from the ocean. Rooms are comfortable. Staff is wonderful! Adjacent restaurant is also good. Easy, pleasant place! Thank you!

10

Diane

22 mai 2023

·

A séjourné 1 nuit

I like area right in front of beach. Can hear other people next door

10

Eddie

12 oct. 2023

·

A séjourné 3 nuits

The area it was located in was very nice. It was great that there was a restaurant right in front of the hotel but it did make it a little loud at night considering the room was bottom floor right in the back of the restaurant. Parking was a little confusing also because you received a pass with you room number corresponding to a parking spot but it didn't seem to matter. All in all it was an enjoyable stay.

4

david

19 sept. 2023

·

A séjourné 1 nuit

Room was very small. Not even a chair to sit in . It was dank and musty. Windows could not be opened. And air conditioner was noisy.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le personnel est fréquemment salué pour son amabilité et son aide, certains aidant avec les bagages et le stationnement. Quelques clients ont signalé une direction absente ou qui ne répondait pas et des problèmes d'enregistrement/de code.

Avis de voyageur à ce sujet

4

Travis

26 juin 2025

·

A séjourné 1 nuit

I recently stayed at the Heights Hotel in Falmouth. It was a less than stellar experience. To preface, no one was on the property that worked for the property. The restaurant staff next door gave us more information than actual hotel staff. The restaurant next door had construction on their exterior, so there were workers frequently blocking the entrance to the parking lot. We couldn’t find our spot for our unit (they are numbered by your unit number). After some investigation, we found our spot but the restaurant next door had placed a bag over our spot, marking it as theirs. We parked there anyway. The code for our unit was incorrect. Luckily it was one of two codes that they sent but that doesn’t seem very secure as I stayed on a Wednesday but received them on Monday. If I came back tomorrow, I’d know how to get in to someone’s room because they use two codes. To add to the insecurity of the unit, the door isn’t squared properly in the frame so the deadbolt doesn’t line up with the receiver. There’s no actual way to secure the door which is an exterior door. We placed our suitcases in front of the door in case (there is also no chairs or any other furniture other than the bed). The bathroom was… well. It was. The shower was extremely narrow and dark with no light. I had to shower with the curtain half open to be able to see. Additionally, it is so small there is no where to get out of the spray to be able to wash your hair, your face, anything. You’re just getting spra

10

Kevin

21 mai 2023

·

A séjourné 1 nuit

We had a brief stay but enjoyed it. Very helpful, friendly staff. Nice view of the water. We would be glad to stay there again.

10

Diane

26 mai 2025

·

A séjourné 2 nuits

Girls weekend on the Cape. We stayed on second floor in building 1. Spacious room, 2 queen beds, directly across from Falmouth Town Beach. Lively restaurant on site, it was always hopping and we never heard a sound from our room. Staff was very friendly and accommodating. We will certainly stay here again!

10

Rebecca

26 oct. 2023

·

A séjourné 1 nuit

Great place! Loved John at the office - he was amazing!

4

Cindy

6 mai 2025

·

A séjourné 1 nuit

The hotel reached out the day of saying there are hot water issues with the uni and they might need to rearrange our room. There ended up being with no follow up and we showered with ice cold water. They also did not respond when I reached out the next day notifying them that the hot water was still broken.

10

Estella

14 août 2025

·

A séjourné 1 nuit

Very clean and the host was attentive.

10

Damien

13 juin 2025

·

A séjourné 4 nuits

Full of awesome folk who help into my room. Location was perfectly distances from the harbor for walking. While still being right there by the beach. Great food, great people.

8

Amanda

18 oct. 2025

·

A séjourné 2 nuits

I was there for a marathon with my family. The staff was friendly the hotel offered a restaurant, beach across the street and a nice roomie suite. Only downfall was to get up to the second floor, you had to use the stairs that were through the restaurant which made it difficult when unloading the vehicle, as you had to squeeze through a crowd of people.

10

James

11 sept. 2025

·

A séjourné 3 nuits

Its a great spot- right across the street from the ocean. Rooms are comfortable. Staff is wonderful! Adjacent restaurant is also good. Easy, pleasant place! Thank you!

10

Kristen

12 juil. 2023

·

A séjourné 5 nuits

Team from the moment we drove into the parking lot was awesome! Our car couldn't fit into the spot and they helped immediately to fit us and help with bags, check-in etc. Throughout our weeks stay, everyone was nice and cheerful. Noted names, Gavin, Paul and a woman who worked with Gavin to park our car! (sorry I forgot her name, but not her efforts on Monday, July 3rd) Thanks and can't wait to come back! Room 303, The Hessels

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Excellent emplacement en bord de mer avec un accès facile à pied au port et à la ville pour de nombreux clients. Certaines chambres du rez-de-chaussée donnent sur la foule à l'extérieur, et la mobilité peut être difficile pour les personnes âgées.

Avis de voyageur à ce sujet

10

Kevin

21 mai 2023

·

A séjourné 1 nuit

We had a brief stay but enjoyed it. Very helpful, friendly staff. Nice view of the water. We would be glad to stay there again.

10

Diane

26 mai 2025

·

A séjourné 2 nuits

Girls weekend on the Cape. We stayed on second floor in building 1. Spacious room, 2 queen beds, directly across from Falmouth Town Beach. Lively restaurant on site, it was always hopping and we never heard a sound from our room. Staff was very friendly and accommodating. We will certainly stay here again!

10

Jayne

29 juil. 2025

·

A séjourné 2 nuits

Love this place. So convenient and everything in walking distance. A little loud in the morning but other than that it was wonderful.

6

Alison

2 juin 2025

·

A séjourné 1 nuit

Location

8

Karen

10 sept. 2023

·

A séjourné 2 nuits

Nicely situated across from the beach. We appreciated the use of the beach chairs. Unfortunately we were in a ground floor room which we did not enjoy at all. There were crowds of people outside our windows and doors both days. We could never open the blinds or windows to enjoy the view. I would only recommend the Heights if you could ensure a room on the second floor.

6

Lory

7 août 2025

·

A séjourné 2 nuits

Room was okay. Vicinity to the beach was great. Parking was too tight.

10

Damien

13 juin 2025

·

A séjourné 4 nuits

Full of awesome folk who help into my room. Location was perfectly distances from the harbor for walking. While still being right there by the beach. Great food, great people.

10

Mark

16 sept. 2023

·

A séjourné 1 nuit

Great location! Great restaurant next door!

8

Mary

13 sept. 2025

·

A séjourné 2 nuits

So close to the beach!!

10

James

11 sept. 2025

·

A séjourné 3 nuits

Its a great spot- right across the street from the ocean. Rooms are comfortable. Staff is wonderful! Adjacent restaurant is also good. Easy, pleasant place! Thank you!

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le restaurant adjacent est apprécié, plusieurs clients louant la nourriture. Cependant, la musique live et la foule ont parfois généré du bruit et rendu l'accès aux chambres ou aux escaliers moins pratique.

Avis de voyageur à ce sujet

6

Emily

2 août 2025

·

A séjourné 2 nuits

Parking spot was not available when we arrived an hour after checkin. Dirty tissue on the floor next to the bed. You have to walk through a crowd of people at the bar/restaurant to go up the stairs to you room. No one helps you - you just have to ask the customers to let you through. There is live music at the bar/restaurant and not just at night. No outdoor faucet or way to rinse off your feet when coming back from beach.

10

Diane

26 mai 2025

·

A séjourné 2 nuits

Girls weekend on the Cape. We stayed on second floor in building 1. Spacious room, 2 queen beds, directly across from Falmouth Town Beach. Lively restaurant on site, it was always hopping and we never heard a sound from our room. Staff was very friendly and accommodating. We will certainly stay here again!

2

JANIE

10 sept. 2023

·

A séjourné 1 nuit

Tooooo much notice from bar. Way tooo uncomfortable due to extreme notice from bar. Would not recommend.

10

Damien

13 juin 2025

·

A séjourné 4 nuits

Full of awesome folk who help into my room. Location was perfectly distances from the harbor for walking. While still being right there by the beach. Great food, great people.

10

Mark

16 sept. 2023

·

A séjourné 1 nuit

Great location! Great restaurant next door!

10

Mary

12 nov. 2023

·

A séjourné 1 nuit

My brother and I were visiting family in the area . We had a great time at the hotel and restaurant . . Our room was nicely furnished and the beds were so comfortable !! I’m planning a trip back and so is he . Thank you for a great stay !!

8

Amanda

18 oct. 2025

·

A séjourné 2 nuits

I was there for a marathon with my family. The staff was friendly the hotel offered a restaurant, beach across the street and a nice roomie suite. Only downfall was to get up to the second floor, you had to use the stairs that were through the restaurant which made it difficult when unloading the vehicle, as you had to squeeze through a crowd of people.

10

James

11 sept. 2025

·

A séjourné 3 nuits

Its a great spot- right across the street from the ocean. Rooms are comfortable. Staff is wonderful! Adjacent restaurant is also good. Easy, pleasant place! Thank you!

2

imran

18 juin 2022

·

A séjourné 1 nuit

Room they gave us was in middle of the restaurant and bar we couldn’t go to sleep until 1045 pm there was people sitting and talking loud plus toilet is extremely small sink in side bathroom fills up with water wow what a bad experience for almost 450 dollars I paid lights was up all night

10

Eddie

12 oct. 2023

·

A séjourné 3 nuits

The area it was located in was very nice. It was great that there was a restaurant right in front of the hotel but it did make it a little loud at night considering the room was bottom floor right in the back of the restaurant. Parking was a little confusing also because you received a pass with you room number corresponding to a parking spot but it didn't seem to matter. All in all it was an enjoyable stay.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

The Heights Hotel

À propos de cet établissement

Emplacement

Options de chambre

Chambre Confort

Chambre Classique

Chambre Simple

Chambre Double Deluxe

Chambre Simple Confort

Chambre Ville

Chambre Simple Classique

Avis des voyageurs sur The Heights Hotel

Ce qu'en disent des voyageurs

Aucun avis écrit

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir