Hyatt Zilara Cancun - All Inclusive - Adults Only
US$ 205
/noite
Média para outubro
Preços para Hyatt Zilara Cancun - All Inclusive - Adults Only
Selecione datas para ver preços e disponibilidade
US$ 205
/noite
Média para outubro
Preços médios mensais
Em Hyatt Zilara Cancun - All Inclusive - Adults Only, o preço por noite é, em média, US$ 205 no mês mais barato (outubro) e US$ 744 no mês mais caro (janeiro), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 744 |
| fevereiro | US$ 669 |
| março | US$ 646 |
| abril | US$ 528 |
| maio | US$ 610 |
| junho | US$ 528 |
| julho | US$ 491 |
| agosto | US$ 436 |
| setembro | US$ 398 |
| outubro | US$ 205 |
| novembro | US$ 312 |
| dezembro | US$ 238 |
J
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M
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M
J
J
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out. · US$ 205
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Mais caro: janeiro (aprox. US$ 744)
Mais barato: outubro (aprox. US$ 205)
Sobre este alojamento
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Tire partido das outras opções de lazer e entretenimento ao seu dispor, incluindo um health club, uma piscina exterior e u...
Comodidades
Ceda à irresistível tentação de uma ida ao spa, e desfrute de massagens, tratamentos corporais e tratamentos faciais. Tire partido das outras opções de lazer e entretenimento ao seu dispor, incluindo um health club, uma piscina exterior e uma banheira de hidromassagem.
Comodidades para negócios
As principais comodidades incluem um business center aberto 24 horas, Check-in rápido e um serviço de limpeza a seco. Há estacionamento com motorista grátis no local.
Restaurante
Sacie o apetite no La Adelita Cantina, um restaurante especializado em cozinha mexicana que serve jantares. Se quiser antes uma refeição mais leve, tem também ao seu dispor uma cafetaria. Em alternativa, dê uma vista de olhos pela ementa do serviço de quarto 24 horas. Quando a sede apertar, dirija-se ao bar de praia, ao bar junto à piscina ou a um dos 5 bares/lounges.
Quartos
Sinta-se em casa num dos 307 quartos, com produtos grátis no minibar e um televisor LED. As camas têm colchões pillowtop e roupa de alta qualidade. As unidades contam com uma varanda ou pátio interior com mesa e cadeiras, para saborear uma bela refeição ao ar livre. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas com um polibã e uma banheira separados, estão equipadas com uma banheira de hidromassagem e um chuveiro fixo.
Localização
Com uma estadia Hyatt Zilara Cancun - Adults Only - All Inclusive em Cancún (Zona Hotelera), ficará a 5 minutos de carro de Forum By The Sea Mall e de Centro Comercial La Isla.
O que há nas proximidades
Lagoa Nichupté(0.1 milhas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc(0.1 milhas)
Centro Comercial La Isla(0.8 milhas)
El Sol de Cancún(0.8 milhas)
Museo Sensorial del Tequila(0.9 milhas)
Playa Chac Mool(0.9 milhas)
Isla Dorada(1 milhas)
Estação Arqueológica de Yamil Lu'um(1 milhas)
Forum By The Sea Mall(1.2 milhas)
Playa Fórum(1.3 milhas)
Kukulcan Plaza(1.3 milhas)
Playa Marlín(1.3 milhas)
Praias da Zona Hoteleira(1.3 milhas)
Centro de Congressos de Cancún(1.4 milhas)
Plaza Caracol(1.4 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(13.2 milhas)
Aeroporto Internacional de Tulum (TQO)(108.5 milhas)
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Serviço de quartos
Serviço de estacionamento
Localização
Blvd Kukulkan Km. 11.5 Zona Hotelera, Punta Cancún, Avenida Kukulkan, Cancún, Benito Juárez, Estado de Quintana Roo, México
Lagoa Nichupté (0.1 milhas)
Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc (0.1 milhas)
Centro Comercial La Isla (0.8 milhas)
El Sol de Cancún (0.8 milhas)
Museo Sensorial del Tequila (0.9 milhas)
Playa Chac Mool (0.9 milhas)
Opções de quartos
3
Ocean Front Junior Suite King
Detalhes do quarto
Dormidas 2
656 ft²
Varanda ou pátioAr condicionadoBanheira e duche separadosCasa de banho privada
3
Ocean Front Luxury Suite King
Detalhes do quarto
Dormidas 2
764 ft²
Varanda ou pátioAr condicionadoBanheira e duche separadosCasa de banho privada
2
Junior Suite King
Detalhes do quarto
Dormidas 2
656 ft²
Varanda ou pátioAr condicionadoBanheira e duche separadosCasa de banho privada
3
Ocean View Junior Suite King
Detalhes do quarto
Dormidas 2
656 ft²
Varanda ou pátioAr condicionadoBanheira e duche separadosCasa de banho privada
7
Suite Presidencial
Detalhes do quarto
Dormidas 2
1334 ft²
Varanda ou pátioÁrea de refeições separadaAr condicionadoSala de estar separadaBanheira e duche separados
2
Ocean View Swim Up Suite King
Detalhes do quarto
Dormidas 2
850 ft²
Varanda ou pátioAr condicionadoBanheira e duche separadosCasa de banho privada
2
Ocean View Junior Suite Double
Detalhes do quarto
Dormidas 4
656 ft²
Varanda ou pátioAr condicionadoBanheira e duche separadosCasa de banho privada
2
Junior Suite Double
Detalhes do quarto
Dormidas 4
656 ft²
VarandaVaranda ou pátioAr condicionadoBanheira e duche separadosCasa de banho privada
3
Ocean Front Junior Suite Double
Detalhes do quarto
Dormidas 4
656 ft²
Varanda ou pátioAr condicionadoBanheira e duche separadosCasa de banho privada
Avaliações dos hóspedes sobre Hyatt Zilara Cancun - All Inclusive - Adults Only
9.1
Soberbo
Com base em 1.525 avaliações verificadas
Quem se hospeda aqui?
Negócios
0%
Casal
76%
Família
10%
Grupos
10%
Individual
1%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No Hyatt Zilara Cancun - Tudo Incluído - Somente para Adultos, os viajantes elogiam consistentemente a equipe excepcionalmente simpática, a bela praia com cabanas e os quartos com vista para o mar, além de um spa popular, aulas grandes de ginástica e áreas comuns geralmente limpas e bem cuidadas.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No Hyatt Zilara Cancun - Tudo Incluído - Somente para Adultos, os viajantes elogiam consistentemente a equipe excepcionalmente simpática, a bela praia com cabanas e os quartos com vista para o mar, além de um spa popular, aulas grandes de ginástica e áreas comuns geralmente limpas e bem cuidadas.
O feedback sobre a alimentação é misto: muitos apreciaram os restaurantes e o buffet, enquanto outros acharam a variedade limitada, os jantares medianos ou os coquetéis açucarados, e notaram cobranças extras ocasionais por itens premium. As instalações parecem desatualizadas, com reformas em andamento; os hóspedes mencionam problemas ocasionais de manutenção (ar condicionado, elevadores, vazamentos), um lobby quente, poucos espreguiçadeiras gratuitas na piscina, com cabanas pagas, e banheiros distantes da piscina. A localização à beira-mar é conveniente para se locomover, e as atividades diurnas e os shows noturnos recebem elogios e críticas. No geral, é adequado para viajantes que buscam um resort calmo, apenas para adultos, à beira-mar, aceitando alguns compromissos em termos de opções de refeições e instalações desatualizadas.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
A praia, as piscinas, o spa e uma academia espaçosa com aulas são os destaques, além de atividades diurnas e entretenimento noturno. Várias avaliações mencionam infraestrutura desatualizada, elevadores lentos ou quebrados, espreguiçadeiras limitadas na piscina com cabanas pagas e banheiros distantes da piscina.
Avaliações dos hóspedes relacionadas
10
Elizabeth
16 de dez. de 2024
·
A estadia foi de 6 noites
Loved the hotel, staff went above and beyond. Great room with an amazing view. Great pool, and amazing service. The spa was incredible, so good we went twice. The evening entertainment was great, and the food was excellent. We will be back, and we'd definitely recommend this hotel.
Loved the hotel, staff went above and beyond. Great room with an amazing view. Great pool, and amazing service. The spa was incredible, so good we went twice. The evening entertainment was great, and the food was excellent. We will be back, and we'd definitely recommend this hotel.
10
Nancy
1 de fev. de 2025
·
A estadia foi de 6 noites
Loved how friendly the employees were. The facilities were awesome and the gym was huge and had Pilates reformers! Nice that many cabanas were free. Food was very good. Great vibe at the hotel. Oh, and spa services were excellent!
Loved how friendly the employees were. The facilities were awesome and the gym was huge and had Pilates reformers! Nice that many cabanas were free. Food was very good. Great vibe at the hotel. Oh, and spa services were excellent!
8
Melissa
14 de mar. de 2025
·
A estadia foi de 4 noites
We loved the pool and the beach. The staff was excellent. It was hard to find a free Cabana and chairs and we felt like we had to rush out to reserve seats first thing in the morning which was not relaxing. The only other complaints are that the was NO pool bathroom and you had to walk inside the hotel. But we absolutely loved our vacation and the room was clean, comfortable bed and nice balcony.
We loved the pool and the beach. The staff was excellent. It was hard to find a free Cabana and chairs and we felt like we had to rush out to reserve seats first thing in the morning which was not relaxing. The only other complaints are that the was NO pool bathroom and you had to walk inside the hotel. But we absolutely loved our vacation and the room was clean, comfortable bed and nice balcony.
8
Pamela
7 de mar. de 2025
·
A estadia foi de 2 noites
Only one bathroom on the main floor, public area and one bathroom all the way down on the beach. No one was getting out of the pool to walk inside and all the way to the other side of the lobby to the one and only restriom...
Only one bathroom on the main floor, public area and one bathroom all the way down on the beach. No one was getting out of the pool to walk inside and all the way to the other side of the lobby to the one and only restriom...
10
Jeanette
17 de fev. de 2025
·
A estadia foi de 4 noites
Everything was clean, staff was so nice and accommodating, shows were wonderful, the food was amazing, the gym was big enough, all the public restrooms around the property were always clean and smelled good.
Everything was clean, staff was so nice and accommodating, shows were wonderful, the food was amazing, the gym was big enough, all the public restrooms around the property were always clean and smelled good.
8
DANIEL
20 de mar. de 2025
·
A estadia foi de 6 noites
The staff is excellent except for the restaurant waiters are overwhelmed. We went to 3 and it took 15-30 just to take our order and the same to receive it. Some restaurants are hot and need a/c. Food is good at the Mexican and Asian Restaurants and room service food is good. The poolside restaurant is horrible and the buffets restaurant not good. Place needs to be renovated, the floors are cracked and the furniture is dated. The elevators take forever and one is broken. Out Jr suit was very comfortable. The shower and jetted tub were great.
The staff is excellent except for the restaurant waiters are overwhelmed. We went to 3 and it took 15-30 just to take our order and the same to receive it. Some restaurants are hot and need a/c. Food is good at the Mexican and Asian Restaurants and room service food is good. The poolside restaurant is horrible and the buffets restaurant not good. Place needs to be renovated, the floors are cracked and the furniture is dated. The elevators take forever and one is broken. Out Jr suit was very comfortable. The shower and jetted tub were great.
10
Whitney
26 de mar. de 2025
·
A estadia foi de 4 noites
5 star luxury, incredibly clean, staff super attentive. Beds were super comfortable. Amazing views of incredibly clean beach and sand. Food was delicious and room service is included. Delicious coffee shop all included in the lobby. Went to some of the shows and they were all good. Gym has everything you would want or need. Lots of classes and things to do although I didn't do any of them- just enjoyed the room and view. Already planning my next trip back!! Spa is also definitely worth the visit.
5 star luxury, incredibly clean, staff super attentive. Beds were super comfortable. Amazing views of incredibly clean beach and sand. Food was delicious and room service is included. Delicious coffee shop all included in the lobby. Went to some of the shows and they were all good. Gym has everything you would want or need. Lots of classes and things to do although I didn't do any of them- just enjoyed the room and view. Already planning my next trip back!! Spa is also definitely worth the visit.
10
Jasmine
5 de mar. de 2025
·
A estadia foi de 3 noites
The rooms were amazing. Nice view to the ocean. Limited food options and elevator was out of service but overall had an amazing time!
The rooms were amazing. Nice view to the ocean. Limited food options and elevator was out of service but overall had an amazing time!
10
Christina
28 de mar. de 2025
·
A estadia foi de 9 noites
Beautiful beach, excellent food, wonderful service, and fabulous yoga and gym facilities.
Beautiful beach, excellent food, wonderful service, and fabulous yoga and gym facilities.
10
christa
4 de abr. de 2025
·
A estadia foi de 6 noites
The beach was amazing and the service was top notch. The spa was also incredible!
The beach was amazing and the service was top notch. The spa was also incredible!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
Os hóspedes descrevem frequentemente o resort e a praia como muito limpos, com quartos e áreas comuns arrumados. Alguns mencionam problemas como odores de esgoto, vazamentos ou falhas ocasionais na limpeza de hidromassagens/piscinas.
Avaliações dos hóspedes relacionadas
10
Jasamine
21 de fev. de 2025
·
A estadia foi de 3 noites
Clean rooms, great staff!
Clean rooms, great staff!
10
Atiqullah
1 de mar. de 2025
·
A estadia foi de 4 noites
Cleanliness and friendly polite staff
Cleanliness and friendly polite staff
10
Jeanette
17 de fev. de 2025
·
A estadia foi de 4 noites
Everything was clean, staff was so nice and accommodating, shows were wonderful, the food was amazing, the gym was big enough, all the public restrooms around the property were always clean and smelled good.
Everything was clean, staff was so nice and accommodating, shows were wonderful, the food was amazing, the gym was big enough, all the public restrooms around the property were always clean and smelled good.
8
James Quintyn
8 de dez. de 2024
·
A estadia foi de 3 noites
Property and room were a little outdated but nice. Apparently there will be renovations soon. There was unfortunately a sewage like smell coming from our bathroom, along with water/electricity issues but this might have been out of the resorts control. Staff were very accommodating and friendly. Food from the buffet called Spice acceptable/unremarkable. The other restaurants were much better.
Property and room were a little outdated but nice. Apparently there will be renovations soon. There was unfortunately a sewage like smell coming from our bathroom, along with water/electricity issues but this might have been out of the resorts control. Staff were very accommodating and friendly. Food from the buffet called Spice acceptable/unremarkable. The other restaurants were much better.
10
John
15 de ago. de 2024
·
A estadia foi de 7 noites
We stayed 7 nights at the Hyatt Zilara Cancun. The beaches were beautiful, well kept and maintained. I’ve stayed at other resorts and the pool area wasn’t quite as large, but neither was the resort, and the area was more than enough for the number of guests. The staff was always friendly. We were leery of the all-inclusive buffet restaurant at first, because it wasn’t as large as other resorts such as Riu or Sandals. We found the smaller area more personal and the quality of food much better. They had your typical custom made to order options such as omelets, stir fry, Italian pasta, BBQ, steaks, etc. There was hardly ever a wait for them to cook those items in front of you. The resort amenities were everything that you could ask for and more. This was our first time staying at a Hyatt that was all-inclusive, and we were very impressed. With the resort centrally located, taxis were easily accessible with only a 2-3 minute wait at any given time. The Welcome Ambassador / Concierge ladies were top notch. Ingrid, Ana and Jocelyn were always accessible and kept us in the loop with all the daily activities that were taking place at the resort. We booked our excursions through Cancun Adventures, which has an office inside the resort. The pricing was more than fair compared to searching elsewhere outside of the resort. The sunset on the Bay side was breath taking. I’d highly recommend the resort, and we will definitely be back to this location in Cancun and exploring other Hyatts.
We stayed 7 nights at the Hyatt Zilara Cancun. The beaches were beautiful, well kept and maintained. I’ve stayed at other resorts and the pool area wasn’t quite as large, but neither was the resort, and the area was more than enough for the number of guests. The staff was always friendly. We were leery of the all-inclusive buffet restaurant at first, because it wasn’t as large as other resorts such as Riu or Sandals. We found the smaller area more personal and the quality of food much better. They had your typical custom made to order options such as omelets, stir fry, Italian pasta, BBQ, steaks, etc. There was hardly ever a wait for them to cook those items in front of you. The resort amenities were everything that you could ask for and more. This was our first time staying at a Hyatt that was all-inclusive, and we were very impressed. With the resort centrally located, taxis were easily accessible with only a 2-3 minute wait at any given time. The Welcome Ambassador / Concierge ladies were top notch. Ingrid, Ana and Jocelyn were always accessible and kept us in the loop with all the daily activities that were taking place at the resort. We booked our excursions through Cancun Adventures, which has an office inside the resort. The pricing was more than fair compared to searching elsewhere outside of the resort. The sunset on the Bay side was breath taking. I’d highly recommend the resort, and we will definitely be back to this location in Cancun and exploring other Hyatts.
10
Yuet Hei
17 de out. de 2024
·
A estadia foi de 3 noites
The hotel facilities, fitness classes, food are great but the cleanliness in the room needs improvement.
The hotel facilities, fitness classes, food are great but the cleanliness in the room needs improvement.
10
Whitney
26 de mar. de 2025
·
A estadia foi de 4 noites
5 star luxury, incredibly clean, staff super attentive. Beds were super comfortable. Amazing views of incredibly clean beach and sand. Food was delicious and room service is included. Delicious coffee shop all included in the lobby. Went to some of the shows and they were all good. Gym has everything you would want or need. Lots of classes and things to do although I didn't do any of them- just enjoyed the room and view. Already planning my next trip back!! Spa is also definitely worth the visit.
5 star luxury, incredibly clean, staff super attentive. Beds were super comfortable. Amazing views of incredibly clean beach and sand. Food was delicious and room service is included. Delicious coffee shop all included in the lobby. Went to some of the shows and they were all good. Gym has everything you would want or need. Lots of classes and things to do although I didn't do any of them- just enjoyed the room and view. Already planning my next trip back!! Spa is also definitely worth the visit.
10
Jay
18 de mar. de 2025
·
A estadia foi de 7 noites
The service from all staff members was excellent. The hotel was very clean, both inside and outside. Our room had a beautiful view, and the bed was so comfortable! We will be returning here.
The service from all staff members was excellent. The hotel was very clean, both inside and outside. Our room had a beautiful view, and the bed was so comfortable! We will be returning here.
6
David
26 de ago. de 2024
·
A estadia foi de 5 noites
We have been coming to the Hyatt Zilara for years; this was our 12th stay. The staff and food were perfection! Everyone has a great attitude. We always book a swim-up suite room. We take these short vacations due to both of us overcoming health issues, which daily swimming helps. Vacations are expensive and push our budgets, but the health benefits are intense and needed. This was the first time we had a bad experience. Unlike all 11 previous visits, the bed was very hard; the pillows were extremely heavy, and the room temperature was hot. Staff tried to fix the AC to no avail. Staff tried to make the bed softer by adding a duvet to the mattress, but it didn't work well. I've never dealt with pillows that were so heavy they were hard to lift or flip. Our wrists hurt now after the vacation. It's such an odd hotel room issue - but awful. Our room temperature at night was never below 76 degrees F - very uncomfortable. Our pool access area was at the very end of the swim-up suites. Unlike all previous trips, the pool was filthy the first two days. The staff took note and started to clean it. It was so bad we'd have to step through piles of floating hair and debris to enter the pool. The slime attached to the lounge chairs in the pool floated 2-3 inches as it floated in the pool. After a few days, staff cleaned the pool to perfection. I hope the issues were isolated to Room 101. We will return; the staff tried to fix the issues - but we returned home unrested and hurting.
We have been coming to the Hyatt Zilara for years; this was our 12th stay. The staff and food were perfection! Everyone has a great attitude. We always book a swim-up suite room. We take these short vacations due to both of us overcoming health issues, which daily swimming helps. Vacations are expensive and push our budgets, but the health benefits are intense and needed. This was the first time we had a bad experience. Unlike all 11 previous visits, the bed was very hard; the pillows were extremely heavy, and the room temperature was hot. Staff tried to fix the AC to no avail. Staff tried to make the bed softer by adding a duvet to the mattress, but it didn't work well. I've never dealt with pillows that were so heavy they were hard to lift or flip. Our wrists hurt now after the vacation. It's such an odd hotel room issue - but awful. Our room temperature at night was never below 76 degrees F - very uncomfortable. Our pool access area was at the very end of the swim-up suites. Unlike all previous trips, the pool was filthy the first two days. The staff took note and started to clean it. It was so bad we'd have to step through piles of floating hair and debris to enter the pool. The slime attached to the lounge chairs in the pool floated 2-3 inches as it floated in the pool. After a few days, staff cleaned the pool to perfection. I hope the issues were isolated to Room 101. We will return; the staff tried to fix the issues - but we returned home unrested and hurting.
10
Katrina
28 de mar. de 2025
·
A estadia foi de 6 noites
great people and clean!
great people and clean!
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos são espaçosos, com vista para o mar e, muitas vezes, incluem varandas e hidromassagem no quarto; muitos acham as camas confortáveis e as vistas deslumbrantes. Alguns relatam decoração desatualizada, problemas ocasionais com o ar condicionado ou manutenção e ruído perto do lobby; reformas estão planejadas.
Avaliações dos hóspedes relacionadas
10
Jeong Seon
27 de mar. de 2025
·
A estadia foi de 3 noites
The amazing beach view from the balcony
The amazing beach view from the balcony
10
Cathrine
5 de jan. de 2025
·
A estadia foi de 8 noites
My husband and I came here for our honeymoon. It was perfect! Loved the in room jacuzzi and all staff were awesome.
My husband and I came here for our honeymoon. It was perfect! Loved the in room jacuzzi and all staff were awesome.
8
Melissa
14 de mar. de 2025
·
A estadia foi de 4 noites
We loved the pool and the beach. The staff was excellent. It was hard to find a free Cabana and chairs and we felt like we had to rush out to reserve seats first thing in the morning which was not relaxing. The only other complaints are that the was NO pool bathroom and you had to walk inside the hotel. But we absolutely loved our vacation and the room was clean, comfortable bed and nice balcony.
We loved the pool and the beach. The staff was excellent. It was hard to find a free Cabana and chairs and we felt like we had to rush out to reserve seats first thing in the morning which was not relaxing. The only other complaints are that the was NO pool bathroom and you had to walk inside the hotel. But we absolutely loved our vacation and the room was clean, comfortable bed and nice balcony.
8
Juan
26 de out. de 2024
·
A estadia foi de 3 noites
Rooms are out dated
Rooms are out dated
8
Jeffrey
18 de nov. de 2024
·
A estadia foi de 6 noites
Had a hard time moving from our assigned room. Lobby gets very loaf at night until 9pm due to events (fiestas, shows, etc) Recommend get floors #5 or higher. Property is getting a remodel April -Dec 2025 so not sure if they’ll keep the name. Staff very helpful, except the gut at the reception desk that couldn’t move our room
Had a hard time moving from our assigned room. Lobby gets very loaf at night until 9pm due to events (fiestas, shows, etc) Recommend get floors #5 or higher. Property is getting a remodel April -Dec 2025 so not sure if they’ll keep the name. Staff very helpful, except the gut at the reception desk that couldn’t move our room
8
DANIEL
20 de mar. de 2025
·
A estadia foi de 6 noites
The staff is excellent except for the restaurant waiters are overwhelmed. We went to 3 and it took 15-30 just to take our order and the same to receive it. Some restaurants are hot and need a/c. Food is good at the Mexican and Asian Restaurants and room service food is good. The poolside restaurant is horrible and the buffets restaurant not good. Place needs to be renovated, the floors are cracked and the furniture is dated. The elevators take forever and one is broken. Out Jr suit was very comfortable. The shower and jetted tub were great.
The staff is excellent except for the restaurant waiters are overwhelmed. We went to 3 and it took 15-30 just to take our order and the same to receive it. Some restaurants are hot and need a/c. Food is good at the Mexican and Asian Restaurants and room service food is good. The poolside restaurant is horrible and the buffets restaurant not good. Place needs to be renovated, the floors are cracked and the furniture is dated. The elevators take forever and one is broken. Out Jr suit was very comfortable. The shower and jetted tub were great.
10
Susan Marie
25 de mar. de 2025
·
A estadia foi de 4 noites
Our stay at the Hyatt was absolutely perfect! There are so many positive things to say about this place, but let me start by talking about the food. It was not only delicious but beautifully presented with a variety of options to satisfy any palate. The resort offers several fantastic restaurants, and we especially enjoyed dining at the outdoor restaurant, where we could take in stunning views of the water while enjoying our meal. Every room at the Hyatt faces the water, and we were treated to a spacious room with a large balcony. The linens were soft, and the shower amenities were of excellent quality, which added to the overall comfort of our stay. The staff truly made our experience stand out. They were incredibly friendly, helpful, and polite, always going above and beyond to ensure we had everything we needed. We also appreciated the fact that the resort is an adult-only retreat. While we both love children, having a peaceful, quieter atmosphere was exactly what we wanted. It was wonderfully relaxing. That said, if you're looking for more lively activities, there’s plenty to enjoy! The resort offers fun events like foam parties, trivia, and "name that tune" games for those who want a bit more excitement. In the evenings, there’s entertainment, but we personally loved just unwinding at the beach and savoring the delicious food at the restaurants. All in all, this resort exceeded our expectations, and we couldn’t have asked for a better getaway. We highly recommend it!
Our stay at the Hyatt was absolutely perfect! There are so many positive things to say about this place, but let me start by talking about the food. It was not only delicious but beautifully presented with a variety of options to satisfy any palate. The resort offers several fantastic restaurants, and we especially enjoyed dining at the outdoor restaurant, where we could take in stunning views of the water while enjoying our meal. Every room at the Hyatt faces the water, and we were treated to a spacious room with a large balcony. The linens were soft, and the shower amenities were of excellent quality, which added to the overall comfort of our stay. The staff truly made our experience stand out. They were incredibly friendly, helpful, and polite, always going above and beyond to ensure we had everything we needed. We also appreciated the fact that the resort is an adult-only retreat. While we both love children, having a peaceful, quieter atmosphere was exactly what we wanted. It was wonderfully relaxing. That said, if you're looking for more lively activities, there’s plenty to enjoy! The resort offers fun events like foam parties, trivia, and "name that tune" games for those who want a bit more excitement. In the evenings, there’s entertainment, but we personally loved just unwinding at the beach and savoring the delicious food at the restaurants. All in all, this resort exceeded our expectations, and we couldn’t have asked for a better getaway. We highly recommend it!
10
Jasmine
5 de mar. de 2025
·
A estadia foi de 3 noites
The rooms were amazing. Nice view to the ocean. Limited food options and elevator was out of service but overall had an amazing time!
The rooms were amazing. Nice view to the ocean. Limited food options and elevator was out of service but overall had an amazing time!
10
Anthony
18 de mar. de 2025
·
A estadia foi de 5 noites
Great service, great location, the bed and pillows are so comfortable. Beautiful grounds.
Great service, great location, the bed and pillows are so comfortable. Beautiful grounds.
10
Kacee
26 de jul. de 2024
·
A estadia foi de 5 noites
It was very clean and the location on the beach was nice perfect. We stayed in the swim up suite and will absolutely stay there again.
It was very clean and the location on the beach was nice perfect. We stayed in the swim up suite and will absolutely stay there again.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O atendimento é amplamente elogiado como caloroso, atencioso e voltado para a solução de problemas em todo o resort. Alguns citam o atendimento lento nos restaurantes ou a pressão para participar de apresentações de associação ou multipropriedade.
Avaliações dos hóspedes relacionadas
10
Leidy Laura
9 de abr. de 2025
·
A estadia foi de 2 noites
Beautiful hotel, delicious food, amazing staff.
Beautiful hotel, delicious food, amazing staff.
10
Mark
20 de dez. de 2024
·
A estadia foi de 9 noites
Love everything about this hotel. The service is always excellent, the food and drinks are mostly top notch. Rose, the concierge went above and beyond to make our stay memorable. Eduardo at the pool bar mixed up the best margaritas. Hilda did a great job with the hydro therapy and Laura with the message. All top notch employees.
Love everything about this hotel. The service is always excellent, the food and drinks are mostly top notch. Rose, the concierge went above and beyond to make our stay memorable. Eduardo at the pool bar mixed up the best margaritas. Hilda did a great job with the hydro therapy and Laura with the message. All top notch employees.
10
George
14 de out. de 2024
·
A estadia foi de 4 noites
Hotel was excellent and Adrianna in the front desk was very helpful and Amelia the manager is very nice
Hotel was excellent and Adrianna in the front desk was very helpful and Amelia the manager is very nice
10
Ellen Rebecca
30 de mar. de 2025
·
A estadia foi de 5 noites
We loved the Hyatt Zilara! The staff is what makes this place special! They go above and beyond to say yes! The food was great, the views are amazing, pool and cabanas were awesome! We can’t wait until next year!!
We loved the Hyatt Zilara! The staff is what makes this place special! They go above and beyond to say yes! The food was great, the views are amazing, pool and cabanas were awesome! We can’t wait until next year!!
10
Brian Keith
1 de nov. de 2024
·
The staff are the reason we have been to this resort 5 times. They are friendly, attentive and go out of their way to make your stay memorable! The resort is beautiful but in need of some updating. They are planning to be closed from April 1 to December 1 for renovations. I can’t wait to see it in 2026!!
The staff are the reason we have been to this resort 5 times. They are friendly, attentive and go out of their way to make your stay memorable! The resort is beautiful but in need of some updating. They are planning to be closed from April 1 to December 1 for renovations. I can’t wait to see it in 2026!!
10
Jeffrey Scott
15 de fev. de 2025
·
A estadia foi de 4 noites
What can I say… Hyatt Zilara has been our home away from home. It’s such an incredible place! The food, the rooms, the beach, the entertainment but most importantly it’s the staff that keeps us coming back. What a terrific group of individuals that meet you everyday with a smile and go above and beyond the take care of our every want or need. This years trip was no exception. The trip started off with a Paola who worked on getting us checked in. She was able to help us and made the process easy. The beach waiters and concierge not only served us but many have become our friends over the years. David, Javier, Sergio, Eduardo, Orlando and Luis. Amazing people who looked out for us wherever they were stationed that particular day. Ivan the bartender at Marie Marie is completely wonderful and we would stop by that bar even when eating at other restaurants he makes the best cocktails. Carlos did an amazing job at Asiana I know Zilara is getting a remodel and we are looking forward to the upgrades but I truly hope that all of these great employees will be able to be there when the resort opens back up in December. The amenities at Zilara is only half of why we come year after year. It is truly the wonderful staff.
What can I say… Hyatt Zilara has been our home away from home. It’s such an incredible place! The food, the rooms, the beach, the entertainment but most importantly it’s the staff that keeps us coming back. What a terrific group of individuals that meet you everyday with a smile and go above and beyond the take care of our every want or need. This years trip was no exception. The trip started off with a Paola who worked on getting us checked in. She was able to help us and made the process easy. The beach waiters and concierge not only served us but many have become our friends over the years. David, Javier, Sergio, Eduardo, Orlando and Luis. Amazing people who looked out for us wherever they were stationed that particular day. Ivan the bartender at Marie Marie is completely wonderful and we would stop by that bar even when eating at other restaurants he makes the best cocktails. Carlos did an amazing job at Asiana I know Zilara is getting a remodel and we are looking forward to the upgrades but I truly hope that all of these great employees will be able to be there when the resort opens back up in December. The amenities at Zilara is only half of why we come year after year. It is truly the wonderful staff.
10
David
27 de fev. de 2025
·
A estadia foi de 7 noites
Superb property, the staff just couldn't do enough for you.
Superb property, the staff just couldn't do enough for you.
10
Monica
10 de fev. de 2025
·
A estadia foi de 3 noites
Staff was amazing so was the food! close to the cancun airport a plus!
Staff was amazing so was the food! close to the cancun airport a plus!
10
Omar
13 de out. de 2024
·
A estadia foi de 3 noites
Staff was very attentive. Overall, best service we have received in Cancun by far. Highly recommend this hotel.
Staff was very attentive. Overall, best service we have received in Cancun by far. Highly recommend this hotel.
10
Heidi
7 de fev. de 2025
·
A estadia foi de 3 noites
The staff here was UNBELIEVABLY AMAZING!! I travel a lot and I’ve never had such genuine, attentive service in my life. Saul was especially kind at our check in and check out. The rooms were clean and all face the ocean! There was fun entertainment every night and the food was delicious! We will be back next year!
The staff here was UNBELIEVABLY AMAZING!! I travel a lot and I’ve never had such genuine, attentive service in my life. Saul was especially kind at our check in and check out. The rooms were clean and all face the ocean! There was fun entertainment every night and the food was delicious! We will be back next year!
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localizado à beira-mar, com acesso rápido a lojas e ao aeroporto, e os hóspedes geralmente se sentem seguros. Alguns acham a área um pouco isolada e observam que a estrada movimentada pode ser perigosa para atravessar.
Avaliações dos hóspedes relacionadas
10
james
12 de mar. de 2025
·
A estadia foi de 5 noites
Hyatt Zilara is okay but seems to be isolated. There are little shopping shops around the hotel. Cars are rushing on the front road and it is hard and dangerous to come across the road over the crosswalk.
Hyatt Zilara is okay but seems to be isolated. There are little shopping shops around the hotel. Cars are rushing on the front road and it is hard and dangerous to come across the road over the crosswalk.
10
sofija
21 de jul. de 2024
·
A estadia foi de 7 noites
The Hotel Zilara is a 10 of 10. The hotel is immaculate, beautiful, luxurious and located on the most stunning stretch of fine white sand beach you can imagine. It’s an easy walk to high end shopping, the clubs and all things Cancún. The hotel’s restaurants offered ample variety and the food was outstanding at each. My favorites include: the Thai soup, the curry chicken gyro and lobster pizza. The pools were gorgeous. The swim-up bar was very cool. The drinks were tasty, easy to get and made with top shelf liquors. The cabanas are worth every cent - especially for the foam party. Sophie, the activities lady, arranged a spectacular private yacht for a personalized snorkeling outing that was pure perfection. She, like the rest of the Zilara team, take service to the next level. The care and attention they pay to each detail is incredible and very much appreciated. Michelle, the entertainment lady (and her team), found a way to make everyone have a blast. I loved the volleyball in the pool and the other pool games. Last night’s white party - complete with acrobats and lobster tails - was really awesome. The massage I got from Yanira was the best message I’ve ever had - and I’ve had my fair share of spa days. In short, I stayed 7 days, swam, danced, ate, drank and made so many friends that I cannot wait to return. Thank you for making my friend’s birthday week an unforgettable celebration. These are memories we will carry with us always.
The Hotel Zilara is a 10 of 10. The hotel is immaculate, beautiful, luxurious and located on the most stunning stretch of fine white sand beach you can imagine. It’s an easy walk to high end shopping, the clubs and all things Cancún. The hotel’s restaurants offered ample variety and the food was outstanding at each. My favorites include: the Thai soup, the curry chicken gyro and lobster pizza. The pools were gorgeous. The swim-up bar was very cool. The drinks were tasty, easy to get and made with top shelf liquors. The cabanas are worth every cent - especially for the foam party. Sophie, the activities lady, arranged a spectacular private yacht for a personalized snorkeling outing that was pure perfection. She, like the rest of the Zilara team, take service to the next level. The care and attention they pay to each detail is incredible and very much appreciated. Michelle, the entertainment lady (and her team), found a way to make everyone have a blast. I loved the volleyball in the pool and the other pool games. Last night’s white party - complete with acrobats and lobster tails - was really awesome. The massage I got from Yanira was the best message I’ve ever had - and I’ve had my fair share of spa days. In short, I stayed 7 days, swam, danced, ate, drank and made so many friends that I cannot wait to return. Thank you for making my friend’s birthday week an unforgettable celebration. These are memories we will carry with us always.
10
Stephen
16 de dez. de 2024
·
A estadia foi de 4 noites
That staff and the hotel were amazing.Lits of pools and sandy beach Close to shopping and restaurants. I would highly recommend the Hyatt Zalara
That staff and the hotel were amazing.Lits of pools and sandy beach Close to shopping and restaurants. I would highly recommend the Hyatt Zalara
10
KENTARO
15 de ago. de 2024
·
A estadia foi de 6 noites
5回目のカンクンですが、以前より従業員の方が気持ちよく働いているように感じました。最初の2日間は高温とお天気のためかプールの温度が温泉のように高かったですが、シャワーが何回かあってよくなりました。はっきりしませんでしたが、６日間のうち２日、誰かが嘔吐したとかかの理由でプールが半分途中から使用不能となり、職員が粉をまいていましたが、もう少しスマートで安全に感じる方法はないのかと思いました。ネットでタクシーに乗る際にペソが必要ということで空港でペソに両替しましたが、全く必要なく、チップもドルのほうが喜ばれているようでした。空港からのタクシーは呼び込みが激しく(みなofficialといっていて）、交渉で５０ドルにしましたが、ホテルのコンシェルジェに言わせると唯一の問題点で、５０ドルはいいほうということでした。帰りは５：３０にもかかわらず、３分できて値段も一律４５ドルということでした。ウォシュレットがあればよかったと思います。
5回目のカンクンですが、以前より従業員の方が気持ちよく働いているように感じました。最初の2日間は高温とお天気のためかプールの温度が温泉のように高かったですが、シャワーが何回かあってよくなりました。はっきりしませんでしたが、６日間のうち２日、誰かが嘔吐したとかかの理由でプールが半分途中から使用不能となり、職員が粉をまいていましたが、もう少しスマートで安全に感じる方法はないのかと思いました。ネットでタクシーに乗る際にペソが必要ということで空港でペソに両替しましたが、全く必要なく、チップもドルのほうが喜ばれているようでした。空港からのタクシーは呼び込みが激しく(みなofficialといっていて）、交渉で５０ドルにしましたが、ホテルのコンシェルジェに言わせると唯一の問題点で、５０ドルはいいほうということでした。帰りは５：３０にもかかわらず、３分できて値段も一律４５ドルということでした。ウォシュレットがあればよかったと思います。
10
John
15 de ago. de 2024
·
A estadia foi de 7 noites
We stayed 7 nights at the Hyatt Zilara Cancun. The beaches were beautiful, well kept and maintained. I’ve stayed at other resorts and the pool area wasn’t quite as large, but neither was the resort, and the area was more than enough for the number of guests. The staff was always friendly. We were leery of the all-inclusive buffet restaurant at first, because it wasn’t as large as other resorts such as Riu or Sandals. We found the smaller area more personal and the quality of food much better. They had your typical custom made to order options such as omelets, stir fry, Italian pasta, BBQ, steaks, etc. There was hardly ever a wait for them to cook those items in front of you. The resort amenities were everything that you could ask for and more. This was our first time staying at a Hyatt that was all-inclusive, and we were very impressed. With the resort centrally located, taxis were easily accessible with only a 2-3 minute wait at any given time. The Welcome Ambassador / Concierge ladies were top notch. Ingrid, Ana and Jocelyn were always accessible and kept us in the loop with all the daily activities that were taking place at the resort. We booked our excursions through Cancun Adventures, which has an office inside the resort. The pricing was more than fair compared to searching elsewhere outside of the resort. The sunset on the Bay side was breath taking. I’d highly recommend the resort, and we will definitely be back to this location in Cancun and exploring other Hyatts.
We stayed 7 nights at the Hyatt Zilara Cancun. The beaches were beautiful, well kept and maintained. I’ve stayed at other resorts and the pool area wasn’t quite as large, but neither was the resort, and the area was more than enough for the number of guests. The staff was always friendly. We were leery of the all-inclusive buffet restaurant at first, because it wasn’t as large as other resorts such as Riu or Sandals. We found the smaller area more personal and the quality of food much better. They had your typical custom made to order options such as omelets, stir fry, Italian pasta, BBQ, steaks, etc. There was hardly ever a wait for them to cook those items in front of you. The resort amenities were everything that you could ask for and more. This was our first time staying at a Hyatt that was all-inclusive, and we were very impressed. With the resort centrally located, taxis were easily accessible with only a 2-3 minute wait at any given time. The Welcome Ambassador / Concierge ladies were top notch. Ingrid, Ana and Jocelyn were always accessible and kept us in the loop with all the daily activities that were taking place at the resort. We booked our excursions through Cancun Adventures, which has an office inside the resort. The pricing was more than fair compared to searching elsewhere outside of the resort. The sunset on the Bay side was breath taking. I’d highly recommend the resort, and we will definitely be back to this location in Cancun and exploring other Hyatts.
10
Raiven
3 de ago. de 2024
·
A estadia foi de 4 noites
Friendly staff, amazing location, clean room, great food selection, and overall a wonderful vacation spot!
Friendly staff, amazing location, clean room, great food selection, and overall a wonderful vacation spot!
10
Monica
10 de fev. de 2025
·
A estadia foi de 3 noites
Staff was amazing so was the food! close to the cancun airport a plus!
Staff was amazing so was the food! close to the cancun airport a plus!
10
Larry
30 de jun. de 2024
·
A estadia foi de 8 noites
Loved the location of this hotel , right on the beach rooms oceanview. Great beach and pool, plenty of lounge chairs and towels. Awesome staff great associates everyone is so pleasant abd helpful. Great restaurants and room service..close to the mall and town short bus ride away
Loved the location of this hotel , right on the beach rooms oceanview. Great beach and pool, plenty of lounge chairs and towels. Awesome staff great associates everyone is so pleasant abd helpful. Great restaurants and room service..close to the mall and town short bus ride away
8
Jennifer
1 de abr. de 2025
·
A estadia foi de 3 noites
Staff is amazing and great location
Staff is amazing and great location
10
Anthony
18 de mar. de 2025
·
A estadia foi de 5 noites
Great service, great location, the bed and pillows are so comfortable. Beautiful grounds.
Great service, great location, the bed and pillows are so comfortable. Beautiful grounds.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Muitos apreciaram a comida em geral — especialmente certos restaurantes e o buffet —, mas outros acharam a variedade limitada ou a qualidade média e mencionaram coquetéis açucarados ou fracos ou cobranças extras por itens premium. As opções noturnas são limitadas.
Avaliações dos hóspedes relacionadas
8
James J
27 de jul. de 2024
·
A estadia foi de 6 noites
The Hyatt Zilara was overall a great experience. It was clean, the food was good, and the pool and entertainment/ activities were great. The cabanas were very overpriced for their size in my opinion but what can you do. The restaurant options are very limited. Asiana was my favorite. I wish they had an Italian option though. 8/10 would stay there again.
The Hyatt Zilara was overall a great experience. It was clean, the food was good, and the pool and entertainment/ activities were great. The cabanas were very overpriced for their size in my opinion but what can you do. The restaurant options are very limited. Asiana was my favorite. I wish they had an Italian option though. 8/10 would stay there again.
8
Yeku
31 de dez. de 2024
·
A estadia foi de 4 noites
I visited the resort twice and the quality of the food seemed to have changed. The buffet food was good, but the food at other restaurants was terrible. Especially the food at Asiana was not good. The hotel staff were still friendly, but the quality of the nightly shows was much lower than when I visited in 2018.
I visited the resort twice and the quality of the food seemed to have changed. The buffet food was good, but the food at other restaurants was terrible. Especially the food at Asiana was not good. The hotel staff were still friendly, but the quality of the nightly shows was much lower than when I visited in 2018.
10
Hae
19 de jan. de 2025
·
A estadia foi de 4 noites
Dining options and food are excellent and the staff are courteous and friendly!
Dining options and food are excellent and the staff are courteous and friendly!
4
Thomas
23 de mar. de 2025
·
A estadia foi de 5 noites
The staff was great, but the food and beverages were not good. It was a quantity-over-quality experience. The dinner options were poor. We left the resort three nights in a row to get a decent meal. The wine and cocktails were also poor for a five-star resort. The bartenders used syrupy mixes instead of making hand-crafted cocktails. I expected better for the price and ratings.
The staff was great, but the food and beverages were not good. It was a quantity-over-quality experience. The dinner options were poor. We left the resort three nights in a row to get a decent meal. The wine and cocktails were also poor for a five-star resort. The bartenders used syrupy mixes instead of making hand-crafted cocktails. I expected better for the price and ratings.
8
DANIEL
20 de mar. de 2025
·
A estadia foi de 6 noites
The staff is excellent except for the restaurant waiters are overwhelmed. We went to 3 and it took 15-30 just to take our order and the same to receive it. Some restaurants are hot and need a/c. Food is good at the Mexican and Asian Restaurants and room service food is good. The poolside restaurant is horrible and the buffets restaurant not good. Place needs to be renovated, the floors are cracked and the furniture is dated. The elevators take forever and one is broken. Out Jr suit was very comfortable. The shower and jetted tub were great.
The staff is excellent except for the restaurant waiters are overwhelmed. We went to 3 and it took 15-30 just to take our order and the same to receive it. Some restaurants are hot and need a/c. Food is good at the Mexican and Asian Restaurants and room service food is good. The poolside restaurant is horrible and the buffets restaurant not good. Place needs to be renovated, the floors are cracked and the furniture is dated. The elevators take forever and one is broken. Out Jr suit was very comfortable. The shower and jetted tub were great.
10
mahi
9 de jan. de 2025
·
A estadia foi de 5 noites
The views are incredible and the property, pools, and the beach are outstanding. The staff was extremely accommodating. Unfortunately, food and drinks are a different story. Don't come here for the food, come for the gorgeous property, the azure blue warm ocean, white sand beaches and friendly staff.
The views are incredible and the property, pools, and the beach are outstanding. The staff was extremely accommodating. Unfortunately, food and drinks are a different story. Don't come here for the food, come for the gorgeous property, the azure blue warm ocean, white sand beaches and friendly staff.
10
Scott William
5 de fev. de 2025
·
A estadia foi de 9 noites
Drinks could be better. Food was good. Staff was second to none.
Drinks could be better. Food was good. Staff was second to none.
10
Whitney
26 de mar. de 2025
·
A estadia foi de 4 noites
5 star luxury, incredibly clean, staff super attentive. Beds were super comfortable. Amazing views of incredibly clean beach and sand. Food was delicious and room service is included. Delicious coffee shop all included in the lobby. Went to some of the shows and they were all good. Gym has everything you would want or need. Lots of classes and things to do although I didn't do any of them- just enjoyed the room and view. Already planning my next trip back!! Spa is also definitely worth the visit.
5 star luxury, incredibly clean, staff super attentive. Beds were super comfortable. Amazing views of incredibly clean beach and sand. Food was delicious and room service is included. Delicious coffee shop all included in the lobby. Went to some of the shows and they were all good. Gym has everything you would want or need. Lots of classes and things to do although I didn't do any of them- just enjoyed the room and view. Already planning my next trip back!! Spa is also definitely worth the visit.
10
Jacques
30 de mar. de 2025
·
A estadia foi de 7 noites
Food excellent Staff extremely nice & helpful Great rooms My guess is that after the 8 month renovation, it will be stunning.
Food excellent Staff extremely nice & helpful Great rooms My guess is that after the 8 month renovation, it will be stunning.
10
Eric
1 de mar. de 2025
·
A estadia foi de 5 noites
We loved this resort and are looking forward to returning after their scheduled renovations. The staff was amazing and the food was one of best we’ve had at an all inclusive resort.
We loved this resort and are looking forward to returning after their scheduled renovations. The staff was amazing and the food was one of best we’ve had at an all inclusive resort.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Jessimara
há 2 semanas
·
A estadia foi de 3 noites
Hotel impecável. Desde acomodação, comidas, bebidas, funcionários super prestativos. Foi um sonho de hospedagem.
Hotel impecável. Desde acomodação, comidas, bebidas, funcionários super prestativos. Foi um sonho de hospedagem.
2
PAULO HENRIQUE
28 de mar. de 2025
·
A estadia foi de 3 noites
Quarto cheirava mofo, e só nos atendiam mediante gorjetas. Fui trocado de quarto e fiquei duas horas sem quarto tendo que deixar minhas coisas na recepção. Muito caro pelo serviço oferecido.
Quarto cheirava mofo, e só nos atendiam mediante gorjetas. Fui trocado de quarto e fiquei duas horas sem quarto tendo que deixar minhas coisas na recepção. Muito caro pelo serviço oferecido.
10
Luanne
18 de dez. de 2024
·
A estadia foi de 3 noites
O hotel é maravilhoso
O hotel é maravilhoso
10
braz
22 de jul. de 2024
·
A estadia foi de 3 noites
foi maravilhosa o acolhimento no hotel, parabéns a todos.
foi maravilhosa o acolhimento no hotel, parabéns a todos.
10
RAFAELLA
14 de jan. de 2024
·
A estadia foi de 5 noites
A estadia no Hyatt zilara foi incrível. Só temos boas lembranças. O hotel é bem localizado, muito limpo, com equipe incrível e muito bem planejada (ninguém aparenta trabalhar de forma sobrecarregada ou infeliz), extremamente confortável e com quartos grandes. Tivemos um pequeno problema com o funcionamento da hidromassagem no quarto e foi prontamente resolvido pela equipe de concierge. O atendimento em todas as áreas do hotel é simplesmente impecável. E o que falar das refeições? Todos restaurantes são incríveis, nota-se que tudo é feito com ingredientes de qualidade, frescos e com muito cuidado. Tem evento todas as noite, com meu destaque para as noites mexicana e branca. Também fomos no SPA, que experiência! Voltaremos com certeza!
A estadia no Hyatt zilara foi incrível. Só temos boas lembranças. O hotel é bem localizado, muito limpo, com equipe incrível e muito bem planejada (ninguém aparenta trabalhar de forma sobrecarregada ou infeliz), extremamente confortável e com quartos grandes. Tivemos um pequeno problema com o funcionamento da hidromassagem no quarto e foi prontamente resolvido pela equipe de concierge. O atendimento em todas as áreas do hotel é simplesmente impecável. E o que falar das refeições? Todos restaurantes são incríveis, nota-se que tudo é feito com ingredientes de qualidade, frescos e com muito cuidado. Tem evento todas as noite, com meu destaque para as noites mexicana e branca. Também fomos no SPA, que experiência! Voltaremos com certeza!
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Preços para as próximas datas
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
novembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-10-13: 430.9783050891113USD
- 2026-10-14: 423.94166257202147USD
- 2026-10-15: 455.9517715466309USD
- 2026-10-16: 477.63755180541995USD
- 2026-10-17: 470.9961371765137USD
- 2026-10-18: 589.2350786914062USD
- 2026-10-19: 583.7393532080079USD
- 2026-10-20: 664.9762886547852USD
- 2026-10-21: 739.8614108105469USD
- 2026-10-22: 609.0478164916992USD
- 2026-10-23: 499.04976271728515USD
- 2026-10-24: 472.8613516479492USD
- 2026-10-25: 461.6933094970703USD
- 2026-10-26: 450.9940578027344USD
- 2026-10-27: 424.6823132080078USD
- 2026-10-28: 430.3508697070313USD
- 2026-10-29: 424.6823132080078USD
- 2026-10-30: 452.1276460424805USD
- 2026-10-31: 536.4247433129883USD
- 2026-11-01: 487.95391580078126USD
- 2026-11-02: 490.82360800048826USD
- 2026-11-03: 504.81334892822264USD
- 2026-11-04: 547.2718379943848USD
- 2026-11-05: 536.670931796875USD
- 2026-11-06: 539.9371508520508USD
- 2026-11-07: 592.53910453125USD
- 2026-11-08: 509.8114332080078USD
- 2026-11-09: 565.8174332080079USD
- 2026-11-10: 542.2949132080079USD
- 2026-11-11: 516.052936829834USD
- 2026-11-12: 558.2107833361816USD
- 2026-11-13: 658.6555822119141USD
- 2026-11-14: 657.2506465429688USD
- 2026-11-15: 580.6807638183594USD
- 2026-11-16: 564.498297746582USD
- 2026-11-17: 580.6807638183594USD
- 2026-11-18: 579.2758281494141USD
- 2026-11-19: 594.9222309326171USD
- 2026-11-20: 578.1387532080079USD
- 2026-11-21: 544.854459876709USD
- 2026-11-22: 514.6480011608887USD
- 2026-11-23: 516.052936829834USD
- 2026-11-24: 550.4742709191895USD
- 2026-11-25: 716.258628305664USD
- 2026-11-26: NO DATA
- 2026-11-27: 747.4441665209961USD
- 2026-11-28: 743.6552156835937USD
- 2026-11-29: 525.4097742016602USD
- 2026-11-30: 524.0790847680664USD
- 2026-12-01: 621.424376784668USD
- 2026-12-02: 629.1515913305664USD
- 2026-12-03: 674.3637884912109USD
- 2026-12-04: 695.0017807177734USD
- 2026-12-05: NO DATA
- 2026-12-06: 629.1515913305664USD
- 2026-12-07: 563.7124909057617USD
- 2026-12-08: 601.6612732080079USD
- 2026-12-09: 551.8792407714844USD
- 2026-12-10: 600.3500682836914USD
- 2026-12-11: 592.4187107739258USD
- 2026-12-12: 554.6162332080078USD
- 2026-12-13: 545.2841445812988USD
O Hyatt tem uma política em vigor de aceder a qualquer quarto pelo menos uma vez num período de 24 horas, mesmo que o cliente tenha expressado o seu desejo de privacidade. Os funcionários do hotel farão os devidos esforços para informar os clientes com antecedência antes de entrarem nos respetivos quartos. Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- Este alojamento aceita cartões de crédito; não se aceita numerário
- É reutilizada água através de um sistema de reciclagem de águas residuais
- O alojamento dispõe dos seguintes elementos de segurança: detetor de monóxido de carbono, extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- É prática da Hyatt entrar em qualquer quarto ocupado, pelo menos, uma vez a cada 24 horas, mesmo que o cliente tenha solicitado privacidade. Antes de entrar em quartos ocupados, o estabelecimento procura avisar os clientes registados com antecedência.
- Não é permitida a estadia de pessoas com idade inferior a 18 anos neste alojamento só para adultos.
- Recomenda-se a utilização de automóvel para aceder ao alojamento.
Dados da empresa
Número de registo do alojamento 005-007-000915/2025
Cortesias mais populares
Estacionamento
Serviço de transporte ao aeroporto
Restaurante
Piscina
Serviço de quartos
Serviço de estacionamento
Serviços
Balcão de turismo
Limpeza a seco
Serviços de limpeza
Instalações para banquetes
Câmbio de moeda
Cofre
Caixa ATM/Multibanco
Depósito de bagagem
Área designada para fumadores
Check-in/check-out expresso
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Sauna
Banheira de hidromassagem/Jacúzi
Massagem
Spa/Health club
Cabeleireiro/Salão de beleza
Almoços embalados
Pequeno-almoço no quarto
Apenas para adultos
Snack Bar/Deli
Atividades
Piscina
Campos de ténis
Praia privada
Jardim
Campo de golfe (na proximidade)
Praia (na proximidade)
Bilhar
Piscina exterior
Música ao vivo
Evening Entertainment
Mobiliário de exterior
Pool (Seasonal Outdoor)
Ténis de mesa
Terraço
Fitness Center (nearby)
Estacionamento
Estacionamento
Serviço de transporte ao aeroporto
Serviço de estacionamento
Estacionamento gratuito
Parking (Limited)
Parking Onsite
Internet
Wi-fi gratuito