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Hotel Plaza Palenque

From

US$ 65

/noite

Hotel Plaza Palenque - Image 1

Hotel Plaza Palenque - Quarto

Hotel Plaza Palenque - Quarto

Hotel Plaza Palenque - Piscina

Hotel Plaza Palenque - Restaurante

Selecione datas para ver preços e disponibilidade

From

US$ 65

/noite

Sobre este alojamento

Mime-se com o serviço de massagens no local, ou desfrute de uma piscina exterior. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e uma sala de jogos. Apanhe o autocarro do hotel para visitar os principais pontos de in...

Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Balcão de turismo

Localização

KM 27 Carretera Catazaja-Palenque, Palenque, Estado de Chiapas, México

El Panchán (0.8 milhas)

Museu do Têxtil (1.2 milhas)

Parque Nacional Palenque (4.2 milhas)

Cidade Pré-hispânica e Parque Nacional de Palenque (5.3 milhas)

Museo de Sitio Palenque (5.4 milhas)

Cascadas de Roberto Barrios (19.6 milhas)

Mais informações sobre a localização

Opções de quartos

4

Quarto Duplo Superior, 1 cama king-size

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 2

218 ft²

Varanda

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

1

Quarto Comfort, varanda

Detalhes do quarto

1 Cama De Casal Extragrande

Dormidas 3

Varanda

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

4

Quarto Duplo de Luxo, 2 camas de casal, varanda

Detalhes do quarto

2 Camas De Casal

Dormidas 2

218 ft²

Varanda

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

1

Quarto de Luxo, 1 cama de casal, varanda

Detalhes do quarto

1 Cama De Casal

Dormidas 2

Varanda

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

1

Quarto Duplo Comfort, varanda

Detalhes do quarto

2 Camas De Casal Grandes

Dormidas 4

Varanda

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

6

Quarto Duplo Standard, 2 camas de casal (2 double beds)

Detalhes do quarto

2 Camas De Casal

Dormidas 2

215 ft²

Varanda

Ar condicionado

Wi-Fi (gratuito)

Casa de banho privada

Avaliações dos hóspedes sobre Hotel Plaza Palenque

7.5

Bom

Com base em 267 avaliações verificadas

Quem se hospeda aqui?

Negócios

3%

Casal

34%

Família

39%

Grupos

17%

Individual

3%

O que pensam os hóspedes

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

No Hotel Plaza Palenque, muitos hóspedes destacam o atendimento simpático, espaços geralmente limpos e uma localização conveniente perto da avenida principal, do trem Maya e de lojas, enquanto alguns observam quartos desatualizados, camas firmes ou pequenas, ruído em algumas áreas e Wi-Fi instável.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

O que pensam os hóspedes

No Hotel Plaza Palenque, muitos hóspedes destacam o atendimento simpático, espaços geralmente limpos e uma localização conveniente perto da avenida principal, do trem Maya e de lojas, enquanto alguns observam quartos desatualizados, camas firmes ou pequenas, ruído em algumas áreas e Wi-Fi instável.

A piscina é frequentemente elogiada e há estacionamento no local e boa acessibilidade para cadeirantes, embora as comodidades pareçam básicas para alguns e uma avaliação relatou que a piscina era muito rasa. Várias avaliações mencionam problemas com água quente ou pressão do chuveiro e falhas ocasionais na manutenção. As opiniões sobre a alimentação são mistas: vários gostaram da comida do restaurante, enquanto outros não gostaram do serviço ou das refeições, e um hóspede relatou ter ficado doente. Ideal para estadias curtas e sem luxos, em vez de viagens com muitas comodidades.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Instalações

Os hóspedes costumam gostar da piscina; um observou que ela é muito rasa. Há estacionamento disponível e forte acessibilidade para usuários de cadeira de rodas, mas as comodidades parecem básicas para alguns.

Avaliações dos hóspedes relacionadas

10

Manuel

13 de ago. de 2023

·

A estadia foi de 2 noites

El hotel tiene buena ubicación (avenida principal), lo que le permite llegar al centro, comercios y lugares turísticos. La red wifi en muy buena, la habitación fue muy cómoda y amplia; la limpieza muy buena y todo en ella estaba en buenas condiciones. Sugeriría que el hotel contara con variedad de servicios de snacks y bebidas para el uso de la alberca. La comida del restaurante no me convenció mucho. Cuenta con estacionamiento privado, lo cual da seguridad si se viaja en carro particular.

El hotel tiene buena ubicación (avenida principal), lo que le permite llegar al centro, comercios y lugares turísticos. La red wifi en muy buena, la habitación fue muy cómoda y amplia; la limpieza muy buena y todo en ella estaba en buenas condiciones. Sugeriría que el hotel contara con variedad de servicios de snacks y bebidas para el uso de la alberca. La comida del restaurante no me convenció mucho. Cuenta con estacionamiento privado, lo cual da seguridad si se viaja en carro particular.

10

Emmanuel

9 de set. de 2025

·

A estadia foi de 2 noites

Las habitaciones muy frescas, limpias, la alberca muy buena

Las habitaciones muy frescas, limpias, la alberca muy buena

10

Christopher

28 de dez. de 2021

·

A estadia foi de 1 noite

Great wheelchair accessibility—ramp to the lobby rooms, restaurant, and swimming area. Roll in shower and roll-under sink. Friendly staff. Location is a little far from restaurants and the city center

Great wheelchair accessibility—ramp to the lobby rooms, restaurant, and swimming area. Roll in shower and roll-under sink. Friendly staff. Location is a little far from restaurants and the city center

10

Nadia

8 de jun. de 2024

·

A estadia foi de 3 noites

Fue muy agradable este hotel, nos trataron muy bien todos, siempre amables y con una gran sonrisa. Las instalaciones están bien y mi único pero es el olor del aire, aunque realmente no afectó en el viaje, sería deseable que tengan mantenimiento.

Fue muy agradable este hotel, nos trataron muy bien todos, siempre amables y con una gran sonrisa. Las instalaciones están bien y mi único pero es el olor del aire, aunque realmente no afectó en el viaje, sería deseable que tengan mantenimiento.

10

ANTONIO

29 de jul. de 2023

·

A estadia foi de 1 noite

Buena opción a un precio accesible, la piscina muy linda.

Buena opción a un precio accesible, la piscina muy linda.

8

OTNIEL

24 de jul. de 2024

·

A estadia foi de 4 noites

Es un buen hotel con buenas instalaciones

Es un buen hotel con buenas instalaciones

8

Victor

23 de dez. de 2024

·

A estadia foi de 2 noites

Muy bonito lugar, agradable con todos los servicios, personal muy amable, la alberca muy limpia, está cerca del centro, a pocos metros está el Chedraui, bancos. Lo único es que los colchones si están un poco duros.

Muy bonito lugar, agradable con todos los servicios, personal muy amable, la alberca muy limpia, está cerca del centro, a pocos metros está el Chedraui, bancos. Lo único es que los colchones si están un poco duros.

4

marc

28 de abr. de 2025

·

A estadia foi de 3 noites

I recently stayed at this property and unfortunately, it left a lot to be desired. The water system was incredibly frustrating — it would turn on for about 30 seconds, then shut off for 10 seconds, and kept repeating like that the entire time. It made even basic tasks like showering way more complicated than they should be. The Wi-Fi was basically nonexistent, so if you’re planning to get any work done or even just stream a show, you’ll be disappointed. As for the pool, it’s extremely shallow, ranging from about 2 feet to 4 feet deep. It’s fine if you have small kids, but definitely not great for adults looking to actually swim or relax. Overall, the property felt very bare bones, with a clear lack of amenities that would make a stay more comfortable. It could work for a very short stay if you have young children and don’t mind roughing it, but otherwise, I wouldn’t recommend it for adults or anyone expecting a basic level of convenience.

I recently stayed at this property and unfortunately, it left a lot to be desired. The water system was incredibly frustrating — it would turn on for about 30 seconds, then shut off for 10 seconds, and kept repeating like that the entire time. It made even basic tasks like showering way more complicated than they should be. The Wi-Fi was basically nonexistent, so if you’re planning to get any work done or even just stream a show, you’ll be disappointed. As for the pool, it’s extremely shallow, ranging from about 2 feet to 4 feet deep. It’s fine if you have small kids, but definitely not great for adults looking to actually swim or relax. Overall, the property felt very bare bones, with a clear lack of amenities that would make a stay more comfortable. It could work for a very short stay if you have young children and don’t mind roughing it, but otherwise, I wouldn’t recommend it for adults or anyone expecting a basic level of convenience.

6

Gisela Morales

11 de dez. de 2023

·

A estadia foi de 1 noite

El hotel es bonito pero las habitaciones no son muy comodas. Son pequeñas y las camas son muy chicas e incomodas. La tarifa muy alta para la comodidad que ofrecen. La alberca esta bonita.

El hotel es bonito pero las habitaciones no son muy comodas. Son pequeñas y las camas son muy chicas e incomodas. La tarifa muy alta para la comodidad que ofrecen. La alberca esta bonita.

6

Klaus

26 de fev. de 2024

·

A estadia foi de 3 noites

The hotel is located a bit of a walk to the tourist zone, where you can find restaurants and coffee shops. That said, Palenque itself has a lot of nice restaurants to choose from, and the downtown area felt safe to walk around. Personally I would stay closer to downtown next time. The hotel was nice enough, we arrived on a Thursday, and it looked like the pool was not looked after. By Friday this was resolved, it seems they clean the pool for the weekend crowd. We had to ask for hot water every morning, it took a few minutes to heat up. It seems they just arbitrarily shut down the hot water to suites. The bed was firm, but that seems to be the norm in Mexico, and over the years, it's what I have become to expect. WIFI, if important, is not great at this property. I would look elsewhere. It didn't really work in the rooms, and you have to log in with a new password every day. Also, one day we were working at the pool and had the computer plugged in to charge, the next day, the power to the outlets was no longer working. Draw your own conclusions, but I think management is incredibly cheap. Overall the staff was nice, but the owners really need to stop cutting corners to make this a go to place.

The hotel is located a bit of a walk to the tourist zone, where you can find restaurants and coffee shops. That said, Palenque itself has a lot of nice restaurants to choose from, and the downtown area felt safe to walk around. Personally I would stay closer to downtown next time. The hotel was nice enough, we arrived on a Thursday, and it looked like the pool was not looked after. By Friday this was resolved, it seems they clean the pool for the weekend crowd. We had to ask for hot water every morning, it took a few minutes to heat up. It seems they just arbitrarily shut down the hot water to suites. The bed was firm, but that seems to be the norm in Mexico, and over the years, it's what I have become to expect. WIFI, if important, is not great at this property. I would look elsewhere. It didn't really work in the rooms, and you have to log in with a new password every day. Also, one day we were working at the pool and had the computer plugged in to charge, the next day, the power to the outlets was no longer working. Draw your own conclusions, but I think management is incredibly cheap. Overall the staff was nice, but the owners really need to stop cutting corners to make this a go to place.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Limpeza

Muitas avaliações descrevem o hotel como limpo. No entanto, vários relatam problemas de manutenção ou higiene, como problemas com água quente/chuveiro, falhas ocasionais na manutenção da piscina e preocupações isoladas com roupa de cama ou mosquitos.

Avaliações dos hóspedes relacionadas

10

Adriana

7 de jul. de 2025

·

A estadia foi de 2 noites

UN LUGAR MUY LIMPIO, EL PERSONAL MUY ATENTO Y CORDIAL

UN LUGAR MUY LIMPIO, EL PERSONAL MUY ATENTO Y CORDIAL

10

Emmanuel

9 de set. de 2025

·

A estadia foi de 2 noites

Las habitaciones muy frescas, limpias, la alberca muy buena

Las habitaciones muy frescas, limpias, la alberca muy buena

4

ERK

19 de dez. de 2022

·

A estadia foi de 1 noite

Me Comentaron que no estaba pagada la habitación, en lo que aclararon te hacen esperar. El servicio del restaurante muy malo y con gente poco dispuesta a atenderte. Habitaciones con muchos moscos

Me Comentaron que no estaba pagada la habitación, en lo que aclararon te hacen esperar. El servicio del restaurante muy malo y con gente poco dispuesta a atenderte. Habitaciones con muchos moscos

4

CARLOS ENRIQUE FERRIÑO

21 de mar. de 2025

·

A estadia foi de 3 noites

Muy mala la funcion de regadera, la presion de agua terrible

Muy mala la funcion de regadera, la presion de agua terrible

8

Joan Manuel

20 de nov. de 2024

·

A estadia foi de 2 noites

Los puntos malos es que el wifi fallaba mucho; el agua caliente no se podía adecuar correctamente. Todo lo demás excelente.

Los puntos malos es que el wifi fallaba mucho; el agua caliente no se podía adecuar correctamente. Todo lo demás excelente.

8

Adan

20 de nov. de 2025

·

A estadia foi de 2 noites

Muy tranquilo y limpio.

Muy tranquilo y limpio.

8

Veronica

21 de mar. de 2023

·

A estadia foi de 1 noite

Tiene que mejorar la limpieza de las colchas y en la regadera no salía agua caliente.

Tiene que mejorar la limpieza de las colchas y en la regadera no salía agua caliente.

10

Roxana Elena

23 de nov. de 2025

·

A estadia foi de 2 noites

Clean room and staff

Clean room and staff

6

Klaus

26 de fev. de 2024

·

A estadia foi de 3 noites

The hotel is located a bit of a walk to the tourist zone, where you can find restaurants and coffee shops. That said, Palenque itself has a lot of nice restaurants to choose from, and the downtown area felt safe to walk around. Personally I would stay closer to downtown next time. The hotel was nice enough, we arrived on a Thursday, and it looked like the pool was not looked after. By Friday this was resolved, it seems they clean the pool for the weekend crowd. We had to ask for hot water every morning, it took a few minutes to heat up. It seems they just arbitrarily shut down the hot water to suites. The bed was firm, but that seems to be the norm in Mexico, and over the years, it's what I have become to expect. WIFI, if important, is not great at this property. I would look elsewhere. It didn't really work in the rooms, and you have to log in with a new password every day. Also, one day we were working at the pool and had the computer plugged in to charge, the next day, the power to the outlets was no longer working. Draw your own conclusions, but I think management is incredibly cheap. Overall the staff was nice, but the owners really need to stop cutting corners to make this a go to place.

The hotel is located a bit of a walk to the tourist zone, where you can find restaurants and coffee shops. That said, Palenque itself has a lot of nice restaurants to choose from, and the downtown area felt safe to walk around. Personally I would stay closer to downtown next time. The hotel was nice enough, we arrived on a Thursday, and it looked like the pool was not looked after. By Friday this was resolved, it seems they clean the pool for the weekend crowd. We had to ask for hot water every morning, it took a few minutes to heat up. It seems they just arbitrarily shut down the hot water to suites. The bed was firm, but that seems to be the norm in Mexico, and over the years, it's what I have become to expect. WIFI, if important, is not great at this property. I would look elsewhere. It didn't really work in the rooms, and you have to log in with a new password every day. Also, one day we were working at the pool and had the computer plugged in to charge, the next day, the power to the outlets was no longer working. Draw your own conclusions, but I think management is incredibly cheap. Overall the staff was nice, but the owners really need to stop cutting corners to make this a go to place.

10

Jesus

9 de mai. de 2025

·

A estadia foi de 1 noite

Clean and quiet

Clean and quiet

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Quartos

Os quartos tendem a parecer desatualizados, com camas firmes ou pequenas e algum ruído relatado; outros os acharam confortáveis ou espaçosos. A confiabilidade do Wi-Fi é frequentemente criticada.

Avaliações dos hóspedes relacionadas

10

Manuel

13 de ago. de 2023

·

A estadia foi de 2 noites

El hotel tiene buena ubicación (avenida principal), lo que le permite llegar al centro, comercios y lugares turísticos. La red wifi en muy buena, la habitación fue muy cómoda y amplia; la limpieza muy buena y todo en ella estaba en buenas condiciones. Sugeriría que el hotel contara con variedad de servicios de snacks y bebidas para el uso de la alberca. La comida del restaurante no me convenció mucho. Cuenta con estacionamiento privado, lo cual da seguridad si se viaja en carro particular.

El hotel tiene buena ubicación (avenida principal), lo que le permite llegar al centro, comercios y lugares turísticos. La red wifi en muy buena, la habitación fue muy cómoda y amplia; la limpieza muy buena y todo en ella estaba en buenas condiciones. Sugeriría que el hotel contara con variedad de servicios de snacks y bebidas para el uso de la alberca. La comida del restaurante no me convenció mucho. Cuenta con estacionamiento privado, lo cual da seguridad si se viaja en carro particular.

10

Emmanuel

9 de set. de 2025

·

A estadia foi de 2 noites

Las habitaciones muy frescas, limpias, la alberca muy buena

Las habitaciones muy frescas, limpias, la alberca muy buena

8

Felipe Alvaro

25 de fev. de 2024

·

A estadia foi de 3 noites

El personal es muy amable, si requiere ser renovado en su mobiliario pues ya esta maltratado

El personal es muy amable, si requiere ser renovado en su mobiliario pues ya esta maltratado

8

Francisco

3 de ago. de 2024

·

A estadia foi de 1 noite

Very old and need update . Bathroom and beds very old

Very old and need update . Bathroom and beds very old

4

Reinaldo

15 de set. de 2025

·

A estadia foi de 1 noite

Buena ubicación Mucho ruido.

Buena ubicación Mucho ruido.

4

marc

28 de abr. de 2025

·

A estadia foi de 3 noites

I recently stayed at this property and unfortunately, it left a lot to be desired. The water system was incredibly frustrating — it would turn on for about 30 seconds, then shut off for 10 seconds, and kept repeating like that the entire time. It made even basic tasks like showering way more complicated than they should be. The Wi-Fi was basically nonexistent, so if you’re planning to get any work done or even just stream a show, you’ll be disappointed. As for the pool, it’s extremely shallow, ranging from about 2 feet to 4 feet deep. It’s fine if you have small kids, but definitely not great for adults looking to actually swim or relax. Overall, the property felt very bare bones, with a clear lack of amenities that would make a stay more comfortable. It could work for a very short stay if you have young children and don’t mind roughing it, but otherwise, I wouldn’t recommend it for adults or anyone expecting a basic level of convenience.

I recently stayed at this property and unfortunately, it left a lot to be desired. The water system was incredibly frustrating — it would turn on for about 30 seconds, then shut off for 10 seconds, and kept repeating like that the entire time. It made even basic tasks like showering way more complicated than they should be. The Wi-Fi was basically nonexistent, so if you’re planning to get any work done or even just stream a show, you’ll be disappointed. As for the pool, it’s extremely shallow, ranging from about 2 feet to 4 feet deep. It’s fine if you have small kids, but definitely not great for adults looking to actually swim or relax. Overall, the property felt very bare bones, with a clear lack of amenities that would make a stay more comfortable. It could work for a very short stay if you have young children and don’t mind roughing it, but otherwise, I wouldn’t recommend it for adults or anyone expecting a basic level of convenience.

6

Alfredo

3 de jan. de 2024

·

A estadia foi de 1 noite

regular, cumple pero tod esta viejo, tiene poco personal... la tv fatal, pocas toayas...

regular, cumple pero tod esta viejo, tiene poco personal... la tv fatal, pocas toayas...

6

Gisela Morales

11 de dez. de 2023

·

A estadia foi de 1 noite

El hotel es bonito pero las habitaciones no son muy comodas. Son pequeñas y las camas son muy chicas e incomodas. La tarifa muy alta para la comodidad que ofrecen. La alberca esta bonita.

El hotel es bonito pero las habitaciones no son muy comodas. Son pequeñas y las camas son muy chicas e incomodas. La tarifa muy alta para la comodidad que ofrecen. La alberca esta bonita.

6

Klaus

26 de fev. de 2024

·

A estadia foi de 3 noites

The hotel is located a bit of a walk to the tourist zone, where you can find restaurants and coffee shops. That said, Palenque itself has a lot of nice restaurants to choose from, and the downtown area felt safe to walk around. Personally I would stay closer to downtown next time. The hotel was nice enough, we arrived on a Thursday, and it looked like the pool was not looked after. By Friday this was resolved, it seems they clean the pool for the weekend crowd. We had to ask for hot water every morning, it took a few minutes to heat up. It seems they just arbitrarily shut down the hot water to suites. The bed was firm, but that seems to be the norm in Mexico, and over the years, it's what I have become to expect. WIFI, if important, is not great at this property. I would look elsewhere. It didn't really work in the rooms, and you have to log in with a new password every day. Also, one day we were working at the pool and had the computer plugged in to charge, the next day, the power to the outlets was no longer working. Draw your own conclusions, but I think management is incredibly cheap. Overall the staff was nice, but the owners really need to stop cutting corners to make this a go to place.

The hotel is located a bit of a walk to the tourist zone, where you can find restaurants and coffee shops. That said, Palenque itself has a lot of nice restaurants to choose from, and the downtown area felt safe to walk around. Personally I would stay closer to downtown next time. The hotel was nice enough, we arrived on a Thursday, and it looked like the pool was not looked after. By Friday this was resolved, it seems they clean the pool for the weekend crowd. We had to ask for hot water every morning, it took a few minutes to heat up. It seems they just arbitrarily shut down the hot water to suites. The bed was firm, but that seems to be the norm in Mexico, and over the years, it's what I have become to expect. WIFI, if important, is not great at this property. I would look elsewhere. It didn't really work in the rooms, and you have to log in with a new password every day. Also, one day we were working at the pool and had the computer plugged in to charge, the next day, the power to the outlets was no longer working. Draw your own conclusions, but I think management is incredibly cheap. Overall the staff was nice, but the owners really need to stop cutting corners to make this a go to place.

8

Martha Alejandra

21 de mar. de 2023

·

A estadia foi de 2 noites

El hotel esta agradable; limpio; el cuarto con lo indispensable; las camas pequeñas pero comodas

El hotel esta agradable; limpio; el cuarto con lo indispensable; las camas pequeñas pero comodas

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Serviço

O atendimento é amplamente elogiado como atencioso e prestativo. Alguns problemas surgiram, incluindo uma confusão no check-in e falta de resposta ocasional.

Avaliações dos hóspedes relacionadas

10

Adriana

7 de jul. de 2025

·

A estadia foi de 2 noites

UN LUGAR MUY LIMPIO, EL PERSONAL MUY ATENTO Y CORDIAL

UN LUGAR MUY LIMPIO, EL PERSONAL MUY ATENTO Y CORDIAL

10

María José

15 de ago. de 2025

·

A estadia foi de 1 noite

Me encantó, dan muy buen servicio, son amables y la comida del restaurante está muy rica

Me encantó, dan muy buen servicio, son amables y la comida del restaurante está muy rica

10

Ricardo

17 de ago. de 2025

·

A estadia foi de 1 noite

Excelente servicio

Excelente servicio

10

Gilberto

16 de abr. de 2025

·

A estadia foi de 1 noite

Muy buena atencion

Muy buena atencion

10

Erika

19 de mai. de 2025

·

A estadia foi de 2 noites

Nos encantó ,muy buen servicio, bien ubicado, el personal super atento.

Nos encantó ,muy buen servicio, bien ubicado, el personal super atento.

8

Carmencita

21 de abr. de 2025

·

A estadia foi de 2 noites

Nice place staff very helpful.

Nice place staff very helpful.

8

SERGIO

21 de mar. de 2025

·

A estadia foi de 1 noite

Se reservaron 2 habitaciones, una de ellas el check in se realizó a las 22:00 hrs, esa habitación cuando se hizo el chech in, no había llave de la habitación, el resultado fué que se había entregada la habitación a otra reserva, hubo que esperar una hora para que habilitaran otra habitación, al cuestionar al recepcionista se mostró con cierta altanería.

Se reservaron 2 habitaciones, una de ellas el check in se realizó a las 22:00 hrs, esa habitación cuando se hizo el chech in, no había llave de la habitación, el resultado fué que se había entregada la habitación a otra reserva, hubo que esperar una hora para que habilitaran otra habitación, al cuestionar al recepcionista se mostró con cierta altanería.

10

Juan Antonio Vazquez

27 de ago. de 2025

·

A estadia foi de 1 noite

Buen servicio y atención

Buen servicio y atención

10

Julio César

12 de jul. de 2025

·

A estadia foi de 3 noites

Muy buen servicio del personal

Muy buen servicio del personal

6

Klaus

26 de fev. de 2024

·

A estadia foi de 3 noites

The hotel is located a bit of a walk to the tourist zone, where you can find restaurants and coffee shops. That said, Palenque itself has a lot of nice restaurants to choose from, and the downtown area felt safe to walk around. Personally I would stay closer to downtown next time. The hotel was nice enough, we arrived on a Thursday, and it looked like the pool was not looked after. By Friday this was resolved, it seems they clean the pool for the weekend crowd. We had to ask for hot water every morning, it took a few minutes to heat up. It seems they just arbitrarily shut down the hot water to suites. The bed was firm, but that seems to be the norm in Mexico, and over the years, it's what I have become to expect. WIFI, if important, is not great at this property. I would look elsewhere. It didn't really work in the rooms, and you have to log in with a new password every day. Also, one day we were working at the pool and had the computer plugged in to charge, the next day, the power to the outlets was no longer working. Draw your own conclusions, but I think management is incredibly cheap. Overall the staff was nice, but the owners really need to stop cutting corners to make this a go to place.

The hotel is located a bit of a walk to the tourist zone, where you can find restaurants and coffee shops. That said, Palenque itself has a lot of nice restaurants to choose from, and the downtown area felt safe to walk around. Personally I would stay closer to downtown next time. The hotel was nice enough, we arrived on a Thursday, and it looked like the pool was not looked after. By Friday this was resolved, it seems they clean the pool for the weekend crowd. We had to ask for hot water every morning, it took a few minutes to heat up. It seems they just arbitrarily shut down the hot water to suites. The bed was firm, but that seems to be the norm in Mexico, and over the years, it's what I have become to expect. WIFI, if important, is not great at this property. I would look elsewhere. It didn't really work in the rooms, and you have to log in with a new password every day. Also, one day we were working at the pool and had the computer plugged in to charge, the next day, the power to the outlets was no longer working. Draw your own conclusions, but I think management is incredibly cheap. Overall the staff was nice, but the owners really need to stop cutting corners to make this a go to place.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Localização

Geralmente conveniente, na ou perto da avenida principal, com acesso ao trem Maya, lojas e ao centro. Alguns hóspedes sentiram que era um pouco longe de restaurantes e da zona turística.

Avaliações dos hóspedes relacionadas

10

Manuel

13 de ago. de 2023

·

A estadia foi de 2 noites

El hotel tiene buena ubicación (avenida principal), lo que le permite llegar al centro, comercios y lugares turísticos. La red wifi en muy buena, la habitación fue muy cómoda y amplia; la limpieza muy buena y todo en ella estaba en buenas condiciones. Sugeriría que el hotel contara con variedad de servicios de snacks y bebidas para el uso de la alberca. La comida del restaurante no me convenció mucho. Cuenta con estacionamiento privado, lo cual da seguridad si se viaja en carro particular.

El hotel tiene buena ubicación (avenida principal), lo que le permite llegar al centro, comercios y lugares turísticos. La red wifi en muy buena, la habitación fue muy cómoda y amplia; la limpieza muy buena y todo en ella estaba en buenas condiciones. Sugeriría que el hotel contara con variedad de servicios de snacks y bebidas para el uso de la alberca. La comida del restaurante no me convenció mucho. Cuenta con estacionamiento privado, lo cual da seguridad si se viaja en carro particular.

10

Christopher

28 de dez. de 2021

·

A estadia foi de 1 noite

Great wheelchair accessibility—ramp to the lobby rooms, restaurant, and swimming area. Roll in shower and roll-under sink. Friendly staff. Location is a little far from restaurants and the city center

Great wheelchair accessibility—ramp to the lobby rooms, restaurant, and swimming area. Roll in shower and roll-under sink. Friendly staff. Location is a little far from restaurants and the city center

10

Erika

19 de mai. de 2025

·

A estadia foi de 2 noites

Nos encantó ,muy buen servicio, bien ubicado, el personal super atento.

Nos encantó ,muy buen servicio, bien ubicado, el personal super atento.

8

EVERARDO

14 de nov. de 2024

·

A estadia foi de 3 noites

Buen lugar cerca del TREN MAYA

Buen lugar cerca del TREN MAYA

4

Reinaldo

15 de set. de 2025

·

A estadia foi de 1 noite

Buena ubicación Mucho ruido.

Buena ubicación Mucho ruido.

8

Victor

23 de dez. de 2024

·

A estadia foi de 2 noites

Muy bonito lugar, agradable con todos los servicios, personal muy amable, la alberca muy limpia, está cerca del centro, a pocos metros está el Chedraui, bancos. Lo único es que los colchones si están un poco duros.

Muy bonito lugar, agradable con todos los servicios, personal muy amable, la alberca muy limpia, está cerca del centro, a pocos metros está el Chedraui, bancos. Lo único es que los colchones si están un poco duros.

10

Gilberto

15 de jun. de 2025

·

A estadia foi de 1 noite

Excelente hotel y cerca del tren maya

Excelente hotel y cerca del tren maya

8

Maria

1 de abr. de 2025

·

A estadia foi de 2 noites

Staff was nice Room was clean Easy walk to super market Maria 3-30-25

Staff was nice Room was clean Easy walk to super market Maria 3-30-25

10

Julio César

14 de jul. de 2025

·

A estadia foi de 1 noite

Muy segura y tranquila

Muy segura y tranquila

6

Klaus

26 de fev. de 2024

·

A estadia foi de 3 noites

The hotel is located a bit of a walk to the tourist zone, where you can find restaurants and coffee shops. That said, Palenque itself has a lot of nice restaurants to choose from, and the downtown area felt safe to walk around. Personally I would stay closer to downtown next time. The hotel was nice enough, we arrived on a Thursday, and it looked like the pool was not looked after. By Friday this was resolved, it seems they clean the pool for the weekend crowd. We had to ask for hot water every morning, it took a few minutes to heat up. It seems they just arbitrarily shut down the hot water to suites. The bed was firm, but that seems to be the norm in Mexico, and over the years, it's what I have become to expect. WIFI, if important, is not great at this property. I would look elsewhere. It didn't really work in the rooms, and you have to log in with a new password every day. Also, one day we were working at the pool and had the computer plugged in to charge, the next day, the power to the outlets was no longer working. Draw your own conclusions, but I think management is incredibly cheap. Overall the staff was nice, but the owners really need to stop cutting corners to make this a go to place.

The hotel is located a bit of a walk to the tourist zone, where you can find restaurants and coffee shops. That said, Palenque itself has a lot of nice restaurants to choose from, and the downtown area felt safe to walk around. Personally I would stay closer to downtown next time. The hotel was nice enough, we arrived on a Thursday, and it looked like the pool was not looked after. By Friday this was resolved, it seems they clean the pool for the weekend crowd. We had to ask for hot water every morning, it took a few minutes to heat up. It seems they just arbitrarily shut down the hot water to suites. The bed was firm, but that seems to be the norm in Mexico, and over the years, it's what I have become to expect. WIFI, if important, is not great at this property. I would look elsewhere. It didn't really work in the rooms, and you have to log in with a new password every day. Also, one day we were working at the pool and had the computer plugged in to charge, the next day, the power to the outlets was no longer working. Draw your own conclusions, but I think management is incredibly cheap. Overall the staff was nice, but the owners really need to stop cutting corners to make this a go to place.

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

Restaurante

As opiniões são mistas: vários apreciaram o restaurante no local, enquanto outros não gostaram da comida ou do serviço, e um hóspede relatou ter ficado doente. Alguns observaram opções limitadas ou restrições a alimentos e bebidas de fora.

Avaliações dos hóspedes relacionadas

10

Manuel

13 de ago. de 2023

·

A estadia foi de 2 noites

El hotel tiene buena ubicación (avenida principal), lo que le permite llegar al centro, comercios y lugares turísticos. La red wifi en muy buena, la habitación fue muy cómoda y amplia; la limpieza muy buena y todo en ella estaba en buenas condiciones. Sugeriría que el hotel contara con variedad de servicios de snacks y bebidas para el uso de la alberca. La comida del restaurante no me convenció mucho. Cuenta con estacionamiento privado, lo cual da seguridad si se viaja en carro particular.

El hotel tiene buena ubicación (avenida principal), lo que le permite llegar al centro, comercios y lugares turísticos. La red wifi en muy buena, la habitación fue muy cómoda y amplia; la limpieza muy buena y todo en ella estaba en buenas condiciones. Sugeriría que el hotel contara con variedad de servicios de snacks y bebidas para el uso de la alberca. La comida del restaurante no me convenció mucho. Cuenta con estacionamiento privado, lo cual da seguridad si se viaja en carro particular.

10

María José

15 de ago. de 2025

·

A estadia foi de 1 noite

Me encantó, dan muy buen servicio, son amables y la comida del restaurante está muy rica

Me encantó, dan muy buen servicio, son amables y la comida del restaurante está muy rica

2

PEDRO

30 de out. de 2023

·

A estadia foi de 5 noites

Beds and pillows are hard as rocks, the shower head as old as a dinosaur it shoots everywhere except down, made a mess in the shower room. They don’t allow outside food or drinks not even coffee. I reserved for several days but had to leave early they gave me hell and wanted to charge for the entire reservation. I could never turned TV on, I asked to send someone to fix it but never did. The property is nice though, but would never stay there again, ever.

Beds and pillows are hard as rocks, the shower head as old as a dinosaur it shoots everywhere except down, made a mess in the shower room. They don’t allow outside food or drinks not even coffee. I reserved for several days but had to leave early they gave me hell and wanted to charge for the entire reservation. I could never turned TV on, I asked to send someone to fix it but never did. The property is nice though, but would never stay there again, ever.

4

ERK

19 de dez. de 2022

·

A estadia foi de 1 noite

Me Comentaron que no estaba pagada la habitación, en lo que aclararon te hacen esperar. El servicio del restaurante muy malo y con gente poco dispuesta a atenderte. Habitaciones con muchos moscos

Me Comentaron que no estaba pagada la habitación, en lo que aclararon te hacen esperar. El servicio del restaurante muy malo y con gente poco dispuesta a atenderte. Habitaciones con muchos moscos

2

Mario

21 de ago. de 2025

·

A estadia foi de 1 noite

Closer to a cautionary tale than a hotel stay The pictures online must have been taken in an alternate universe, because what we walked into was more ‘roadside motel’ than the promised tropical escape. We booked it hoping for convenience near the new Tren Maya station—but there was nothing convenient about it, unless you count the quick access to a pharmacy the next morning after the food gave me 24 hours of Montezuma’s Revenge. The staff tried, and that’s the only star I can give. But if you’re picturing a charming Palenque stay to start your adventure—think again. Unless your adventure includes testing your digestive system’s resilience

Closer to a cautionary tale than a hotel stay The pictures online must have been taken in an alternate universe, because what we walked into was more ‘roadside motel’ than the promised tropical escape. We booked it hoping for convenience near the new Tren Maya station—but there was nothing convenient about it, unless you count the quick access to a pharmacy the next morning after the food gave me 24 hours of Montezuma’s Revenge. The staff tried, and that’s the only star I can give. But if you’re picturing a charming Palenque stay to start your adventure—think again. Unless your adventure includes testing your digestive system’s resilience

10

LUIS ELIEZER

3 de mai. de 2025

·

A estadia foi de 3 noites

La comida del restaurante en el hotel es bastante buena

La comida del restaurante en el hotel es bastante buena

Isto foi útil?

Resumo gerado por IA com base nos comentários mais recentes dos hóspedes

10

JAVIER

11 de jun. de 2026

·

A estadia foi de 4 noites

Limpieza

Limpieza

4

MADELEINE SASTRÉ

4 de mai. de 2026

·

A estadia foi de 1 noite

La noche nos costó 1,548 y la verdad no lo vale, según es un hotel de 4.5 y la verdad tampoco lo vale sino sería de 2, porq las condiciones del hotel son malas, requiere una remodelación y las camas están duras y viejas, condiciones pésimas del hotel, lo único bueno es el personal q son atentos y amables para ellos todo bien.

La noche nos costó 1,548 y la verdad no lo vale, según es un hotel de 4.5 y la verdad tampoco lo vale sino sería de 2, porq las condiciones del hotel son malas, requiere una remodelación y las camas están duras y viejas, condiciones pésimas del hotel, lo único bueno es el personal q son atentos y amables para ellos todo bien.

2

Daniel

15 de mar. de 2026

·

A estadia foi de 1 noite

Las habitaciones huelen mal y son muy viejas, los de la recepción tardaron más 20 minutos para asignar la habitación y para facturar me dicen que es con Expedia y no con ellos, todo muy mal con ese hotel

Las habitaciones huelen mal y son muy viejas, los de la recepción tardaron más 20 minutos para asignar la habitación y para facturar me dicen que es con Expedia y no con ellos, todo muy mal con ese hotel

10

Angie

30 de dez. de 2025

·

A estadia foi de 1 noite

Muy buen servicio, muchas gracias!

Muy buen servicio, muchas gracias!

10

Roxana Elena

23 de nov. de 2025

·

A estadia foi de 2 noites

Clean room and staff

Clean room and staff

Políticas da propriedade

Instruções de check-in

Tudo o que precisa de saber para um check-in tranquilo.

Check-in

Check-out

De 15:00 a 18:00

Antes das 12:00

É bom saber

Políticas adicionais e informações sobre esta propriedade.

Extras opcionais

Serviços adicionais pagos que pode solicitar.

Alguma questão?

As respostas instantâneas da IA são baseadas nas informações do hotel

Preços para as próximas datas

setembro 2026

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $54	19 $54
20 $54	21 $54	22 $54	23 $54	24 $54	25 $54	26 $54
27 $54	28 $54	29 $54	30 $54

outubro 2026

Mais barato

Mais caro

Preço médio por noite em todas as ofertas, impostos e taxas incluídos.

Preços em USD para 2 hóspedes atualizados diariamente.

Os funcionários da receção irão receber os clientes à chegada. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.

O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.

Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
No check-in, terá de apresentar identificação oficial com fotografia, bem como um cartão de crédito ou de débito ou depósito em numerário para cobrir eventuais despesas suplementares.
Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
Este alojamento aceita cartões de crédito, cartões de débito e numerário
Este alojamento reserva-se o direito de efetuar uma pré-autorização do cartão de crédito do cliente antes da chegada.
É possível efetuar transações sem numerário
O alojamento dispõe dos seguintes elementos de segurança: extintor e kit de primeiros socorros.
Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado

A piscina está aberta das 10:00 às 22:00.
Terá de efetuar uma reserva se quiser desfrutar de massagens ou aceder a tratamentos de spa. As reservas poderão ser efetuadas contactando Este hotel antes da chegada, utilizando as informações que constam na sua confirmação de reserva.
Disponibilização de opções de pagamento sem numerário em todas as transações.
O alojamento disponibiliza check-in sem contacto.

Tarifa de transporte (aeroporto): 150 MXN por quarto (só ida)
Tarifa de transporte (aeroporto) por criança: 150 MXN (só ida), (dos 3 aos 18 anos)

A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.