Movenpick Hotel & Convention Centre KLIA

ITS IN THE DETAILS ARRIVAL OK BUT SINCE I TOOK A TAXI INSTEAD OF WAITING FOR THE HOTEL SHUTTLE BECAUSE I WAS TIRED, I TOLD THEM TO CANCEL IT. DRIVER CALLED ME IT THE PICK UP TIME AND ASKED WHERE I WAS. RECEPTION FORGOT TO CANCEL WENT UP THE ROOM TO FIND OUT THE KEY CARD DID NOT WORK. ANNOYING TO HAVE TO GO BACK WITH THE LUGGAGE THE ROOM LIKE MOST OTHER PARTS OF THE HOTEL IS NEGLECTED TOWELS AND SHOWER MATS THAT CAN ONLY BE USED AS CLEANING MATERIAL. THEY LOOK TERRIBLY WORN OUT ALL WALLS ARE IN DESPERATE NEED OF RENOVATION FOR CRACKS AND FAINTING PAINT SHAMPOO AND SHOWER GEL DISPENSERS WERE COMPLETELY EMPTY. POOL. DECK TINY TOWELS AGAIN ON TOTALLY WORN OUT DECKCHAIRS. ALL IN ALL THE HOTEL HAS SEEN FAR BETTER DAYS. IN OLD MÖVENPICK TIMES WHEN I WAS WORKING FOR THEM, THIS WOULD NEVER HAVE HAPPENED BUT NOW WITH THEIR CURRENT MANAGEMENT COMPANY, I AM NOT SURPRISED

We had one night stay during our transition. journey. To be honest, it's a bit of a strange soulless hotel -it looks looks very futuristic but because the windows don't open it has a strange musty smell. Having spent a good couple of weeks in five star hotels this does not compare anything like them-so various things like swimming pool is beautiful and you pretty much have it to yourself (plus there is also a huge female only pool) but you can't get anything beyond the towel as there is not even water to drink available. None of the showers or the toilets work in the pool area, as ALL of them have signs say they`re under maintenance and can't be used. Even includes the shower to enter the pool. So you have to find a lift that actually works and go to your room to use a toilet!, which requires lots of walking around as it's a very long hotel.Nice gym - split into male amd female. Nice breakfast with fair amount of choice. The staff that serve you are really good but the ones that cook are somewhat surly The shuttle to and from the hotel only runs every 2 hours so a bit pointless.

The Movenpick is a hotel in an Islamic arch style. It is modern ,minimalistic but still comfortable. My room was more traditional with two (almost) double beds,light blocking curtains and had a nice carpet . The Movenpick has done away with plastic water bottles , uses refillable glass bottles instead. The pool on top of the car parking building is large, with a separate pool for women, and has real trees and plants. Some traffic noise be heard especially from motorbikes.

Eine Nacht vor einem frühen Morgenflug. Haben den Dachpool genutzt - waren ganz alleine. Glasscheiben hätten Reinigung nötig. Spinnweben in den Ecken. Diverse Restaurants vorhanden.

Dejligt hotel tæt på lufthavnen (4-5 km) Tilbyder shuttelservice hver anden time til lufthavn (også fra lufthavn, men ikke sikkert det lige passer med tiden). Fin aftenmadsbuffet, dog ikke vin og øl på menuen). God morgenmadsbuffet

Cool modern building, great for airport transfers. A bit far from any action, but that's ok - it doubles as a conference centre.

This airport hotel provides shuttle service from airport to hotel every two hours and we used them both ways. The room is beautifully decorated, modern and really clean. The staff is friendly from valet to receptionist and really helpful. We were given a free dink voucher at the cafe and a chocolate feast. We really enjoyed our last night in Kuala Lumpur before flying off to Sydney the next morning. Ket and James

Great locations close to airport, shuttle is included. Great pool

Hotel aux standards dans cette categorie d'établissement, convient très bien a un transit proche de l'aeroport. Dinner et petit dejeuner buffet, très convenable. Attention il faut reserver la navette bien en avance, qui fait des rotations tous les 2 heurs vers les 2 terminaux de l'aeroport.

We stayed at the hotel with young children. Hotel amenities were pretty good. Rooftop pool was great with impressive views. The hotel had a small kids club along with a convenient store and a very nice spa. Buffet breakfast was really good with a wide range of food and we loved it. The staff were very friendly which made our stay very pleasant. The hotel is conveniently located near the KL international airport which makes is perfect for overnight connecting flights. Despite the fact that rooms were a bit aged at the time of our visit, we enjoyed our stay and would definitely return for our next Malaysia trip. Thank you Movenpick team!

We had an amazing dinner. It was the end of day for fasting and there were 100s of food, desserts and snacks. Absolutely delicious! Shuttle to and from the airport was appreciated. Check in was quick. All the staff were great. Wifi was very poor. Had to tether my cell data to laptop to write and send emails. The fridge in the room badly needs a cleaning.

ITS IN THE DETAILS ARRIVAL OK BUT SINCE I TOOK A TAXI INSTEAD OF WAITING FOR THE HOTEL SHUTTLE BECAUSE I WAS TIRED, I TOLD THEM TO CANCEL IT. DRIVER CALLED ME IT THE PICK UP TIME AND ASKED WHERE I WAS. RECEPTION FORGOT TO CANCEL WENT UP THE ROOM TO FIND OUT THE KEY CARD DID NOT WORK. ANNOYING TO HAVE TO GO BACK WITH THE LUGGAGE THE ROOM LIKE MOST OTHER PARTS OF THE HOTEL IS NEGLECTED TOWELS AND SHOWER MATS THAT CAN ONLY BE USED AS CLEANING MATERIAL. THEY LOOK TERRIBLY WORN OUT ALL WALLS ARE IN DESPERATE NEED OF RENOVATION FOR CRACKS AND FAINTING PAINT SHAMPOO AND SHOWER GEL DISPENSERS WERE COMPLETELY EMPTY. POOL. DECK TINY TOWELS AGAIN ON TOTALLY WORN OUT DECKCHAIRS. ALL IN ALL THE HOTEL HAS SEEN FAR BETTER DAYS. IN OLD MÖVENPICK TIMES WHEN I WAS WORKING FOR THEM, THIS WOULD NEVER HAVE HAPPENED BUT NOW WITH THEIR CURRENT MANAGEMENT COMPANY, I AM NOT SURPRISED

The room was very spacious but it had a very foul smell. Breakfast was good but definitely not worth the price (around 70 ringgit per person). The hotel is in the middle of nowhere, a few minutes from the airport. It is reasonable to stay here only if you want to stay close to the airport for one night, otherwise better spend your money elsewhere. Friendly and professional staff.

Great for a one night stay near KL airport. Great staff who were very friendly. Lovely room which was spotlessly clean and very modern. Nothing around it which was walkable so we had to get a taxi to get anywhere. It was fine for what we wanted

The service is fine, but the place is absolutely in shambles. It is by far the dirtiest hotel we've stayed in in Malaysia yet, yet advertises itself as a 5 star hotel. The entire place seems to be falling apart, with every floor having leaking in the ceilings and mold growing. We are appalled that were were swindled into this hotel and would never stay here again.

침구가 깨끗합니다.

Excellent customer service. The buffet and food were great. Very clean and neat rooms.

Great location to the international airport, very clean and spacious room. Also provides a shuttle to the airport

Wow, modern hotel, spotless, spacious room with double vanity unit, robes, slippers, great breakfast with a massive range of all sorts of food, complimentary shuttle, friendly staff, all for £65 per room b&b. Even a complimentary chocolate hour in the afternoon! Beat that!

Stunning lobby, clean spacious room, great bed and pillows, fantastic breakfast - very impressive

Excellent hotel near the airport. super breakfast. My only complaint was slow WiFi.

Chambre vieillotte. Mobilier cassé. Pas de sèche cheveux... 5 etoiles? Ouais bof un bon 3 étoile. La douche fuit dans les WC. Tv à l'ancienne même pas YouTube dedans

We had one night stay during our transition. journey. To be honest, it's a bit of a strange soulless hotel -it looks looks very futuristic but because the windows don't open it has a strange musty smell. Having spent a good couple of weeks in five star hotels this does not compare anything like them-so various things like swimming pool is beautiful and you pretty much have it to yourself (plus there is also a huge female only pool) but you can't get anything beyond the towel as there is not even water to drink available. None of the showers or the toilets work in the pool area, as ALL of them have signs say they`re under maintenance and can't be used. Even includes the shower to enter the pool. So you have to find a lift that actually works and go to your room to use a toilet!, which requires lots of walking around as it's a very long hotel.Nice gym - split into male amd female. Nice breakfast with fair amount of choice. The staff that serve you are really good but the ones that cook are somewhat surly The shuttle to and from the hotel only runs every 2 hours so a bit pointless.

Nice room and good value especially the shuttle. But the AC was very noisy and could not be adjusted. The beds only have a quilt which is much too hot when you can’t lower the AC. It looks fabulous.

Conveniently located near the airport. A/C was barely functioning, floor architecture in rooms is not good - abrupt level changes between room and bathroom, prone to injury

Très mauvaise connexion internet qui m’a empêché de travailler.

Très grand complexe hôtelier à proximité de l'aéroport. Chambre calme et confortable, literie excellente. Restaurant buffet trés bon et varié, idem pour le petit déjeuner. Navette gratuite pour l'aéroport. Ideal entre 2 transferts.

The bathroom has a sliding door for both the toilet entrance and the shower stall. The aluminum metal track on the floor guiding the door is unsecured, leading to water leaking into the toilet room and the main bathroom whenever we showered. My wife and I are senior citizens, we had to be extra cautious when we stepped out.

I had 2 bookings for 2 consecutive days and I received room access card for 2 days at check-in. To my surprise, when I went to sleep at midday during second day reception started calling room with questions when I am leaving the room (I had 1 day more). They interrupted my sleep. Apart from the above, hotel rooms are extremely noisy. Hotel is next to the road and you can hear traffic all night long. Additionally, air conditioning is also very noisy.

Wow, modern hotel, spotless, spacious room with double vanity unit, robes, slippers, great breakfast with a massive range of all sorts of food, complimentary shuttle, friendly staff, all for £65 per room b&b. Even a complimentary chocolate hour in the afternoon! Beat that!

The best for a quick stop over before next day flight. The End. There is nothing else. Front desk and hotel staff have no idea how to accommodate customers beyond the norm. Any unusual circumstance the hotel will provide zero assistance. Their free shuttle service is inconsistent and the hotels communications in English both written (email) and verbal are awful.

Clean and spacious rooms. Overall the staff was friendly, but the bell man that took my luggages from my vehicle on the day that I checked in to Movenpick was rude.

Booked 2 superior rooms at RM600++ per room per nite. Arrived 1pm at hotel. Unfortunately no early check in was available. But saw them giving priority to group check in which hasn't arrive and their rooms were ready. Was informed rooms only available to check in after 3pm. Reception told us will call us once rooms are ready. So we went out for lunch. Unfortunately no one called us. The reception team could have more customer oriented training in handling customers! The Accor Hotels corporate video shows welcoming drinks for all hotel guest, but none was served. Entered the bedroom. Air-conditioning wasn't cold. Room air-con remained the same till check out - HOT! Air-con was noisy. Shower room water controller didn't have different blue or red color to differentiate the cold or hot water. Called reception to ask and was inform to wait 10 mins before hot water comes on. The bathtub shower feature malfunctioned too. Couldn't enjoy my bath! Requested for late check out when check in. They informed latest check out is 1pm. On actual day, they requested to check out at 12noon instead. When I told them what I was informed check out is at 1pm, they say you will have to pay charges. Only after raising my voice, they agreed on 1pm. Very poor on Customer orientation. I really had high expectation on their customer services and hotel condition with the price I was charged for the room. Unfortunately, I had high DISAPPOINTMENT! Couldn't believe this is the Accor Hotels standard!

On our second visit, we arrived at around 11am and were told it will be another 3 hours befor our room would be ready, however on second thoughts he discovered that another room was almost ready and asked to be seated for half an hour. I think that was very thoughtful and service oriented. the staff at the hotel are polite and professional. Shuttle service works well. Restaurants are good and quite reasonable priced, specially when there are no restaurants nearby. Great hotel and impressive building.

Our bathroom had urine smell. We arranged for the free shuttle to the airport but the desk clerk forgot to give our names to the driver. We were not aware at the time of booking that no alcohol was served at this hotel.

Not worth the money. Check in took ages, two huge groups had just arrived and they only had two people on the reception and refused to put more on. No help was offered with my luggage or to find my room. The free airport transfer doesn’t exist - only at certain times that didn’t fit with my flight and it requires booking 48 hours in advance which wasn’t made clear.

Amazing service from multiple staff members had a few issues and they assistrd and made it all so simple nto all the reception and concierge team thank you for your hospitable attitude woll definitely come back 5 stars

Great service by great staff.

Great service, large clean room, convenient from airport.

Excellent service. Staff very knowledgeable and helpful

Close to the airport and shopping outlet. However the hotel shuttle was a bit lack of flexibility and ran at very limited interval to the outlet. We found some staff were extremely friendly and helpful while some were cold faces and didn't seem enjoying customer service. Overall a decent stay.

Stay was ok. 2 issues the shuttle only runs every 2 hours forces you to get a taxi. You can not walk to the Outlet Mall dual carriage way and swamp in your way! Please update your details

The room was very spacious but it had a very foul smell. Breakfast was good but definitely not worth the price (around 70 ringgit per person). The hotel is in the middle of nowhere, a few minutes from the airport. It is reasonable to stay here only if you want to stay close to the airport for one night, otherwise better spend your money elsewhere. Friendly and professional staff.

Convenient location to airport; good shuttle service; not a destination to stay

We had a short stay due to early flight the next day. Hotel room was clean and bed was very comfy. Staff was nice as well. The property itself was a bit quiet, lobby and hallways was a bit dark and stuffy. The only thing i had issue with was their free airport shuttle, they only has service to airport every 2 hours being the property so close to the airport. That was the main reason we stayed there. We eneded up getting grab from hotel to airport, very short distance and it cost us RM 30

Très grand complexe hôtelier à proximité de l'aéroport. Chambre calme et confortable, literie excellente. Restaurant buffet trés bon et varié, idem pour le petit déjeuner. Navette gratuite pour l'aéroport. Ideal entre 2 transferts.

Cool modern building, great for airport transfers. A bit far from any action, but that's ok - it doubles as a conference centre.

Good place to stay for late/early flight. But the shuttle bus schedule isn't good enough for early night flight. And it's not cheap for taking grab. (70-80 RM to Kuala Lumpur, 30 RM to hotel).

Good location near KLIA

I chose this hotel for the early morning flight. The hotel's facilities, including its design, are excellent and connected to the convention center. I imagine many guests come when fares occur. However, without it, its location is tranquil, with no public transportation connection.

Excellent hotel near the airport. super breakfast. My only complaint was slow WiFi.

This property is very old, the worst thing is their phone didn’t work, we waiting for their shuttle at the airport around 90 minutes, we have call so many time but nobody answered the call. So we have to call a taxi. Their buffet quality is very poor, look like they have fired their chief chef for long time, no supervisor to oversee their performance, overall I will never come back again!

Great breakfast

The Movenpick Hotel Kuala Lumpur Airport is a top-class hotel with large and well-appointed rooms. The staff and service are excellent, making for a comfortable and enjoyable stay. The hotel offers a free shuttle service, which is convenient for those traveling to and from the airport. The food is good value, although not particularly noteworthy. It's important to note that the hotel does not serve alcohol. Overall, the Movenpick Hotel Kuala Lumpur Airport is a great choice for travelers who value comfort and convenience.

Très grand complexe hôtelier à proximité de l'aéroport. Chambre calme et confortable, literie excellente. Restaurant buffet trés bon et varié, idem pour le petit déjeuner. Navette gratuite pour l'aéroport. Ideal entre 2 transferts.

The front desk staff was very helpful… Shah,booked a driver for us to tour the city. The buffet at the restaurant was great!

Dejligt hotel tæt på lufthavnen (4-5 km) Tilbyder shuttelservice hver anden time til lufthavn (også fra lufthavn, men ikke sikkert det lige passer med tiden). Fin aftenmadsbuffet, dog ikke vin og øl på menuen). God morgenmadsbuffet

Clean, modern, stylish hotel. Rooms are spacious and comfortable. Bathrooms are well-appointed. Good water pressure and plenty of hot water. Electrical outlets located conveniently for charging or work. No alcohol served or permitted on the premises.

There is no alcohol at this property and the restaurant options are very limited. Pools were amazing

Stunning lobby, clean spacious room, great bed and pillows, fantastic breakfast - very impressive