Parc Avenue Residences Mile End

Parking not really convenient. The rest is acceptable

My experience wasn’t that good when I arrived, there was a language barrier, and they needed you to scan your information into their computers, which was a laptop. Parking was a nightmare you had to constantly be switching between one side of the street or the other and in the morning I had a $351 parking ticket for parking on the wrong side of the street, when I asked the attendant to translate, she was helpful, but pointed to a very small placard, which talked about parking. They need to advertise this more in the description of this place. It says parking was included, which it was not looks nice in the pictures and it is very modern in the condos but overall it was still shabby.

No elevator

Street parking with three hour max

The property was ok, not enough places to hang clothing or towels. Fairly clean. Our problem was with parking. The desk assistant said we could park on street, or park in a $35 lot 10 minutes away. The posted parking hours on the meters do not reflect actual parking hours as we found out by getting a very expensive parking ticket. Phone apps for parking are unclear as well, but that is separate from this residence. Parking rules should have been clearly stated to us.

Check in Verification process took long. Parking is challenging due to puvlic Parking with timings.

It was ok, not very clean, the towels didnt look clean or new, the floor and carpet were gross. Theres no elevator to get up to the room.

No parking, no elevator and not enough linen for 5 people.

Dirty linen and towels. No elevator had to walk up dirty staircase with luggage, 3 flights.

This hotel is located in a very sketchy neighborhood. Very dirty ghetto type neighborhood with a bunch of homeless people lurking around. They had a passed out drunk or drug addict in the graffitied door right next to the hotel. They say that they have available parking and they do not have available parking. The parking is if you can find a public parking space. It took me 30 minutes to find a spot to park and when I asked about their parking they do not have any. The area is so unsafe that even the staff have to ring you in. Due to the fact I felt very uneasy I did not stay, Definitely not the area for a woman to travel alone. The border patrol had already alerted me that I was going to an unsafe area and not to leave my car in a non secured parking lot because they will steal it specially with foreign plates. The manager would not refund nor come to the phone for me nor for Hotels.com. To boot it was garbage day and the whole back block was lined with garbage bags from one end to the other. They do not use garbage cans. Just garbage bags all over the place. Overall a pretty disgusting place. I was suppose to stay for 3 days, two nights and I stayed for 3 hrs..

Property condition poor. Leaking sealing. Dirty stained couches and carpet. No parking. No elevator. Broken shower head. 3rd bedroom is actually a living area. Room has a bad smell

The property is in a very nice area where there are lots of dinning places and coffee shops. The area feel safe although was a little dirty. The property itself is very run down. The place was renovated but was not maintained well. I would say this is property management issues. They don't feel like they need to maintain or fix things. There was no shampoo/conditioner/shower gel in the bathroom. There is some conditioner but smelled really bad - prob way expired. The dish detergent is also moldy. The water pot with the filter and the coffee pot was never washed. Not sure if all the bedsheets or towels were washed properly but one of the bed sheet has a stain. It was very hot while we stayed so we didn't use the blanket. The sofa bed is very dirty. We ended up having a family of 3 sleeping in the "king" size bed - which was really put together with 2 full size beds. The door lock was falling apart. We screwed them back together. This made us very uncomfortable until we found that the neighborhood is probably safe and we put down our guard. But we still hesitate to leave anything in the room especially our laptops. The pictures in Expedia is pretty deceiving as the unit we picked was not the picture shown. Be careful and made sure you pick the correct room. We originally thought we picked 2 bedroom with 2 queens and 1 sofa bed. We had a room with bunk bed - that squeaks every single small movement and you don't have any space to put your luggage.

I stayed at this property for one night and had a disappointing experience. The staff were unprofessional, and the front desk staff were drinking alcohol in front of customers. The bedding was dirty and appeared not to have been changed, and some of the utensils were not cleaned properly. The surrounding area felt unsafe due to people using drugs on the street nearby. Lastly, there was no parking available at the property, and we had a difficult time finding parking at night.

DO NOT STAY HERE. Moldy mattress, stained towels, sheets, couches, chairs. Would not replace mattress and even the replacement towels were stained and raggedy. Unclean, unsafe, uninhabitable conditions. Would not give refund.

This property was the dirtiest apartment I have ever stayed in. There were disgusting stains on the pullout couch (which there was no linen provided for if we did want to use it to sleep on), mascara stains on the pillow cases, we found hairs in the beds, black mold in the shower, weird stains on the curtains. The list goes on. The primary bedroom is street facing so it is incredibly loud and you can hear every conversation of people passing on the street. The only redeeming quality of this place was the friendly concierge.

I recently stayed at a hotel and unfortunately, I encountered a problem with the bed. Specifically, there were flies in it. While I understand that these things can happen, I was disappointed with the cleanliness of the room. I hope that in the future, the hotel staff can take extra care to ensure that the rooms are thoroughly cleaned before guests arrive. Overall, I appreciate the efforts of the staff and enjoyed my stay, but this issue did detract from my experience.

Not nearly as nice as advertised. Linens and furniture had stains. Condition - shabby is the best word.

It was ok, not very clean, the towels didnt look clean or new, the floor and carpet were gross. Theres no elevator to get up to the room.

Dirty linen and towels. No elevator had to walk up dirty staircase with luggage, 3 flights.

Great area. Bathroom and bedrooms were clean, living spaces and carpets were extremely dirty. 3 bedroom wasn't a proper 3 bedroom as one of the bedrooms is in an open space.

The space was very good for 6 adults (although one bedroom was really a hallway). The terrace was great. However there were some issues. We requested beds being set up a certain way and that didn't happen nor was it corrected as promised. The landing and our door were full of toys and clothes and not cleaned for 24 hours. The door lock was not working and we had only 1 key for everyone. There were little issues with finishes and furniture throughout. Could be great, but not there yet.

Property condition poor. Leaking sealing. Dirty stained couches and carpet. No parking. No elevator. Broken shower head. 3rd bedroom is actually a living area. Room has a bad smell

Wirklich eine schöne Wohnung die Ihren Preis sicher einmal Wert war… allerdings sind doch einige Dinge zu erwähnen. Das gesamte Gebäude gleicht aktuell einer Baustelle, der Zustand der Wohnung ist teilweise stark renovierungsbedürftig und die Ausstattung dreckig und unvollständig! Zusätzlich wird man beim Check-In gezwungen einen Mietvertrag zu unterzeichnen in dem auf einen Lautstärkesensor hingewiesen wird mit der Drohung die Kaution nicht wiederzubekommen, sollten die Grenzwerte nicht eingehalten werden. Das hätten wir gerne beim Reservieren schon gewusst, bzw. Dann nicht gebucht, haben aber unsere Kaution zurück erhalten. Alles in allem Schade!

Toilet was broken, vanity & tub drains were broken, Kitchen draws were dirty inside, Fridge did not work, bedrooms don’t have AC, 1 bedroom does not even have a door, AC in living room did not work, building does not have an elevator and stairs are very hard to walk.

Spacious and well appointed

Nous avons été très déçue par le lit principale qui était deux lits simples collés. Pas très confortable pour un couple.

Sink faucet is broken. Bedding sheets are dirty King size bed was not a king size bed. 2 double beds joined together and separated every time you moved.

The place was almost as expected, we were 2 couples and a baby. Cleanness is fine, kitchen is well equipped to cook a meal. Beds are comfortable. We had planned to use the living room sofa bed but it was terrible to sleep on. We would have prefered a second room with a real double bed, but we had to use the 2 single bunk beds in the second room which is extremely small, it barely fits the bunkbeds and nothing else, feels more like a walking closet! This was a busness trip, we had to get up at 6;00 It was very noisy on the floor above us the first night. lots of walking with noisy shoes until 12:00. We were awakened at around 3;00 in the morning by people yelling and arguing. I guess that it is not necessarely always the case. The second night was very quiet.

Very spacious and comfortable for a large family

Great area. Bathroom and bedrooms were clean, living spaces and carpets were extremely dirty. 3 bedroom wasn't a proper 3 bedroom as one of the bedrooms is in an open space.

First this hotel is not worth it, their staff are terrible and unfriendly. You will climb the stairs with your luggage and the worst is that we had power outage and when I called after 2 hours, I was told that it was a city issue and that I should complain to the city. I then decided to check out (this was now like 4 hours of no power) and they still have the gut to say they will not refund. So they are a BIG FRAUD.

General Manager From Hell The General Manager there Brian is the absolute worst person I have ever had to deal with when dealing with hotels. We booked through Expedia and didn't purchase the refund protection. Our problem I know. Two days before our scheduled arrival date we tried to cancel (son got sick) and get a refund or voucher or change the dates but Brian refused. That's fair, we tried. On the day we were to arrive, I called the hotel to confirm our booking, since we couldn't cancel or reschedule we were going to go, just my partner and I. I asked about the conditions in Montreal because of all the power outages and the fallout of the ice storm there on Wednesday/Thursday and was told by Brian that there were no problems in Montreal, that it is all media hype. Well, turns out, I was told this by one of his staff, that the building we are staying in still has now power - at three in the afternoon(at 6pm they still had no hydro) of the day we are scheduled to check in. At this point the only fair thing to do is to offer a full refund, but no. We are expected to drive 6 hours from Toronto to arrive at a hotel that can not provide electricity to their paying guests, and hope that the power comes one at some point during our vacation. That's wrong! After much back and forth, having my phone blocked, file red flagged, whatever that means, told that I'm being verbally abusive and threatened with some sort of legal action for harassing him and his staff (the staff wer

Clean room, good area friendly staff

Amazing suite. Great location. Restaurants, boutiques and clubs all easy walking distance. Staff helpful and friendly. Would definitely return.

The apartment itself was a nice ñ, comfortable space, but the building common areas were dirty, the door to the street was often unlocked and there was rarely anyone at the check-in/security desk. Communication with the property manager and staff was also a problem. When I had technical issues with the self check-in process the day before I arrived I emailed the management company but never heard back. When I arrived there was no staff at the checkin desk so I called the 24 hour number for the management company but got a message saying they were only available 9-5. I had to wait 40 minutes in the lobby area until I could find a number to message someone at the management company who then somehow found the security guard who was supposed to be at the desk to come and let me in. Saw another group the next day who was having a similar experience.

Check in Verification process took long. Parking is challenging due to puvlic Parking with timings.

Warm, welcoming.

Receptionist and manager David are worst person I ever seen in my life. Not polite and professional.

Potential clients should know that even if they have paid they will have to check in through an unknown website that will require the to provide photos of front and back of photo ID, selfie, and photo of front and back of their credit card. If they dont comply they will not be able to access the room that they've already paid for. The person at front desk in my case was completely useless. This violation of privacy is in IMO unnecessary. Abusive approach from the hotel.

Nous avons fait la réservation à 5 heures et ensuite ils m'ont dit que je devais faire le check-in à 4 heures, nous sommes arrivés et il n'y avait personne à la réception, et ils disent que la réception est 24h ce qui est un mensonge car personne ne nous a reçus, le code de sécurité pour la porte était le mauvais et donc nous n'avons pas pu entrer dans la chambre, nous avons dû chercher un autre endroit, j'ai composé le téléphone plusieurs fois et personne n'a répondu, parce que je ne pouvais pas entrer je n'ai pas pu faire le check-out, ceci sans remboursement, une arnaque. Hicimos la reservación a las 5 y luego me decían que tenía que hacerla el check-in a las 4, llegamos y no había nadie en recepción, y dicen que la recepción es 24h lo cual es mentira porque nadie nos recibió, el código de seguridad para la puerta era la incorrecta y por ello no pudimos entrar a la habitación, tuvimos que buscar otro lugar, marqué al teléfono varias veces y nadie respondía, debido a que no pude entrar tampoco pude hacer el check-out, esto sin rembolso, una estafa.

Nous avons adoré le quartier. L'hébergement était propre, bien aménagé et sécuritaire avec une porte barrée en tout temps a l'avant de l'édifice. Il n'y a toutefois aucun stationnement gratuit dans les alentours, seulement des parcomètres. Nous avons utilisé l'app 'clic and park' pour stationner le véhicule pour quelques jours à moindre coût!

Really nice modern style apartments. Area is great as well many choices when it comes to food options. Public transportation is very accessible as well with a 1 bus trip to get to downtown Montreal. Definitely would return in the future!

L’endroit est exceptionnel au centre du Mile land, je pense qu’on peut pas trouver mieux. Le tout est spacieux propre et à proximité du centre-ville, il faudrait juste trouver quelque chose pour le stationnement des véhicules de ceux qui habitent pas la ville de Montréal. Bref j’adore.😘

This property was beautiful and had the most gorgeous rooftop terrace with amazing views especially at night. The management was lovely, efficient and kind. The neighbourhood seems to have been hard hit by the pandemic and had us a little worried about safety at first but we were assured it was safe and had no issues.

The photo's look nice on Hotels. I was expecting to be able to park at the units as it is advertised with Parking available. This parking is on the streets around the area. I didn't like being called prior to arrival to ask to use a link to pay deposit and do a security check. My wife looked at the outside of the building and did not like the vibe of the people hanging around the entrance. And was too frightened to think about leaving the car out on the streets or even going into the units. We booked another hotel in the area and got an Uber to the event we were going to. My rating is based on external experience as we did not see the room. Shame to waste the money for a room we did not stay in seeing as there was a fee to clean it. Hopefully this can help future bookers think about what they may be getting into.

I stayed at this property for one night and had a disappointing experience. The staff were unprofessional, and the front desk staff were drinking alcohol in front of customers. The bedding was dirty and appeared not to have been changed, and some of the utensils were not cleaned properly. The surrounding area felt unsafe due to people using drugs on the street nearby. Lastly, there was no parking available at the property, and we had a difficult time finding parking at night.

Good location

Amazing suite. Great location. Restaurants, boutiques and clubs all easy walking distance. Staff helpful and friendly. Would definitely return.

Great location.

This hotel is located in a very sketchy neighborhood. Very dirty ghetto type neighborhood with a bunch of homeless people lurking around. They had a passed out drunk or drug addict in the graffitied door right next to the hotel. They say that they have available parking and they do not have available parking. The parking is if you can find a public parking space. It took me 30 minutes to find a spot to park and when I asked about their parking they do not have any. The area is so unsafe that even the staff have to ring you in. Due to the fact I felt very uneasy I did not stay, Definitely not the area for a woman to travel alone. The border patrol had already alerted me that I was going to an unsafe area and not to leave my car in a non secured parking lot because they will steal it specially with foreign plates. The manager would not refund nor come to the phone for me nor for Hotels.com. To boot it was garbage day and the whole back block was lined with garbage bags from one end to the other. They do not use garbage cans. Just garbage bags all over the place. Overall a pretty disgusting place. I was suppose to stay for 3 days, two nights and I stayed for 3 hrs..