Scottish Inns & Suites Spring - Houston North

It was nice but the dryer didnt work 😢

The guy at the front desk was very helpful. There is not a free breakfast, the whole lobby are is closed down.

I do not ever leave reviews but felt that I needed to leave one for this place. First started with a call from the hotel to verify my stay about 2 1/2 hours after check in time. I have never had a hotel do this, even when I cheked in several hours after check in time. Upon arrival the lobby was closed. I had to check in through a small window at around 5:30 in the afternoon, guessing this is where after hour check in happens? There was a few people outside in the area of the parking lot with the bbq pits which seemed kind of sketchy. The room itself seemed clean but tv remote wasn't even the remote for a tv but what seemed to be a dvd remote with rusty batteries. Was awoken at 1AM by a random woman who knocked on the door not once but twice and when I looked out the door, she had left. I looked out the window and there was a man BBQing??? Who makes BBQ at 1 in the morning? I would not stay here again, too many questionable people hanging around. When checking out, the lobby was still closed-don't know if it is ever open. Seems odd that a hotel does not have a lobby that someone staying there can't enter. I was with my children and my daugther told me the next day that the hotel made her feel unsafe.

Noisy, all kinds of conversations going on outside rooms. Had to check in through an outside window. Its was cold and raining and it wasn't even 10:00pm. Not sure why the lobby was closed.

No pool available, no breakfast when both pool and breakfast were advertised. Bathtub was VERY SLIPPERY. Wife and I both nearly fell in tub. Roaches found in room as well. Only one cheap chair to sit on in room.

Not a Traveler Friendly Hotel. No access to the lobby, you must go to a small walk-up window. Since the hotel is right off of a busy freeway (I-45) you can barely hear what they are trying to say. Not sure what the purpose of making your guest stand outside in the cold instead of allowing access to the lobby. No heat in the room, had to get a space heater that required an additional $20 Cash Deposit. Room was not very clean especially the bathroom. Hair in shower and floors, hole in bathroom door. Faucet not attached properly. Property looked much better in the pictures than what it actually was.

I tried to check in ,they had the lobby locked up and Red sticker on the door saying something from the county that they were under the wrong name. Girl in the window and speaker was not very nice. Room was OK, except for the people yelling at each other about who knows what at 0300AM. Cable was almost all Spanish channels, coke machine and ice machine were out of order. Will know better than to stay here again. Hotels.com needs to check the places out before giving them a descent review. I was not happy at all not getting much sleep for 2 days. Only good thing was the bed seemed comfortable.

1. I called the hotel directly to book and was told I had to do it online thru something like Bookings.com 2. Hotel is next to a loud and busy Interstate Hwy - should have told me this up front before I booked. 3. When I tried to checkin it was not possible to go inside to do checking. Instead I had to stand outside and speak thru a slot in the window - while loud traffic in background made it very difficut to hear. This is not a temp thing there. 4. No breakfast was available though the website said so. 5. The next day I tried to book another night while I was at the hotel and was told it was cheaper to book online. So I did, and the booking .com charged me $15 more that the hotel did. 6. there was no Guide to the TV and it was mostly grainy analog pictures.

Secure location. Pool empty. Average for reasonable price. Ok for a quick stay.

A/C only worked on super cold or warm, keys stopped working on the weekends, only window access to talk to person on check in. Parking space small

Excellent service from the staff. Clean rooms.

The roaches were horrible in the both beds and bathroom!

I have stayed here on different occasions. The hotel is always clean, the staff is friendly and efficient. It’s been the reason that I keep returning for another stay. The showers are great and the ac and heat have been excellent in the rooms! They are accommodating and the price is amazing. I would highly recommend this hotel for your future stays.

Garbage piled up at stairs. Beat up furniture, no tv remote, hair on bathroom floor, roaches in the room. Looks good outside, but rooms are nasty. Do not recommend unless you can sanitize your room yourself.

Very nice and clean

Very clean and staff is very nice

There was blood on the window curtain, a smashed bug on the floor, fruit flies, mold in the fridge, it smelled like smoke, and the couch was ripped up. I was traveling from florida and i was unable to go somewhere else because they charged my card and didnt want to refund me. They told me to have Expedia call them. I wasnt charged through Expedia. So if i wouldve gotten a refund they would have held my money for 7 to 10 business days and i would of had to find a different place to stay but since they held my money i couldnt. Was the worst experience ever. Please dont go to this place!

The staff was amazing. Room was Clean. My one and Only this is.... I would of Chosen a non-smoking room if asked. But other then that Great stay.

Everything was fine. Had 2 roaches to kill. Other than that enjoyed sty

There was hairs in the towels.

Clean, nice rooms, only complain is that the water didn’t put out warm water, had a hard time with the nozzle.

Very clean nice hotel but it's right on the side of Highway 45 if you're a light sleeper like myself hard to sleep traffic all night but a very clean place for one night it's okay

Cold front and heater did not work!

Its a older motel rather then hotel vib.old beds but still great place for the money

First room heat didn’t work took 3 rooms to find one with heat then no power cord to tv host seemed annoyed riches in room and just overall not friendly

Front desk staff was welcoming and very responsive. The king rooms we got have mini fridges, microwaves, and in-wall hairdryers. However, most do not work. The room has a nice layout. I wasn't bothered by not having a remote for the TV since I used the desk area and my laptop anyway. This is not a Marriott, but if you want a well priced, convenient, and comfortable place to rest, with responsive management, then this is a very good choice.

Management needs to purchase new towels and washcloths. Very noisy due to the fact the hotel is located near the highway. Housekeeping needs to knock before entering the room. Please add do not disturb sign to each room.

Door does not close well can here everything going on outside

The ONLY not good part was dealing with noise because of how close it is to the highway and noisy other people staying there that night. You may want to buy earplugs to help you sleep better.

Place was good but was a bit noisy

The Scottish Inn is amazing! I have stayed at this location multiple times. The rooms are comfortable and clean. The service is wonderful and the price is very budget friendly. They have very reasonable weekly rates at well. If you are in the spring area and are looking for a place to stay…..give the Scottish Inn a try!

Terrible experience. Manager was visibly annoyed when I reported that my hot water wasn’t working, TV was frozen on one channel, toilet leaked water from underneath onto the floor and heater wasn’t working. I asked for a different room and was refused. Was told there was nothing that could be done. Hotel was maybe at half capacity. Reported to Travelocity and the manager denied she even talked to me. I had video of all the issues I am reporting them to the Board of Health. Absolutely disgusting place and terrible management. STAY AWAY FROM HERE!!!

Great staff, cleaning staff very quick and efficient. Young lady in the front office have a great smile and very professional, give motel a very beautiful look and personality

I had an issue with double booking my stay. On accident I booked the room I have been staying in on Expedia but not realizing it I booked 2 days that had already been paid for at the property. Expedia was very helpful and tried their hardest to fix the situation. The hotel on the other hand was not at all helpful. Rather rude. Even though my room had already been paid for for 4 nights and 2 of those nights paid for twice, the employee banged on my door and told me that I had 20 mins to fix the issue or get out. I called Expedia back again & they reached out to the hotel to find a solution. The only solution the hotel would allow was to cancel my paid reservation which was $260 & pay for a new one. Which I could not afford until the money went back on my card. So, the only option I had left was to pay for today the 1st again. Which by the way instead of the $53 a night I booked, now became $73. I will not be staying at this hotel again.

The front desk was extremely nice and accommodating. They had me booked for an upstairs room and I asked if they could put me in a downstairs; without hesitation she switched me downstairs.

Check in was so easy and the young mam was very nice

Very clean and staff is very nice

My service dog and my family and i were treated horribly. I was demanded to get my service dog back to my room right away and not to walk my sevice dog with me which i am to have my service dog with me to help me get around incase i loose my balance. I am going blind plus i have issues with balance and the lady in the office started yelling at me at the window and then when she came around to the side door outside to give me the cold drink that i bought started screaming at me to get my dog away and back in the room at once. I am a disabled woman and should have never been treated this way.

All good!! Young lady is very fast and professional. Very pleasant to talk with

I don’t like when they walk in my room without knocking. Plus I had a no disturb sign on door.

Very clean nice hotel but it's right on the side of Highway 45 if you're a light sleeper like myself hard to sleep traffic all night but a very clean place for one night it's okay

Noisy, all kinds of conversations going on outside rooms. Had to check in through an outside window. Its was cold and raining and it wasn't even 10:00pm. Not sure why the lobby was closed.

Quiet

It was okay. Too.much from the freeway. Not walkable. We did not get our refund for one night even though we left a note and talked to the hotel receptionist We left one day early because the Hurricane Beryl cut off all the power. We slept there for 2 nights without AC. Extremely hot. I wish the hotel will give us refund. Thanks.

Is not good for someone who has had surgery asked the lady if they had a eoom with rails in the bathtub and she said no which is odd u would think they would..rooms are clean but the toilet was leaking water but good area for dinning and shopping

1. I called the hotel directly to book and was told I had to do it online thru something like Bookings.com 2. Hotel is next to a loud and busy Interstate Hwy - should have told me this up front before I booked. 3. When I tried to checkin it was not possible to go inside to do checking. Instead I had to stand outside and speak thru a slot in the window - while loud traffic in background made it very difficut to hear. This is not a temp thing there. 4. No breakfast was available though the website said so. 5. The next day I tried to book another night while I was at the hotel and was told it was cheaper to book online. So I did, and the booking .com charged me $15 more that the hotel did. 6. there was no Guide to the TV and it was mostly grainy analog pictures.

Overall decent. Noisy at night.

Secure location. Pool empty. Average for reasonable price. Ok for a quick stay.

Management needs to purchase new towels and washcloths. Very noisy due to the fact the hotel is located near the highway. Housekeeping needs to knock before entering the room. Please add do not disturb sign to each room.

Easy to access off freeway and very clean and quiet considering freeway is right there

Rather loud as i45 passes by. Breakfast is missing. Otherwise all good to excellent

Only issue is no continental breakfast that they have advertised. Aside from that the place is peaceful and staff are very accommodating

You need to update your information on Expedia. I clicked BREAKFAST INCLUDED on there website and your hotel comes up as 1 that included breakfast. I have to arrive there to find out that you haven't included breakfast in 2 years. It's time to update your information on Expedia

The guy at the front desk was very helpful. There is not a free breakfast, the whole lobby are is closed down.

The first room the hotel put us in reeked of marijuana. We asked to change rooms and they did accommodate, and It was better. There were kids running back and forth upstairs. It appeared as they "lived" there. Also, you could hear the sounds of the interstate through the door, even with TV and AC on. It was hard to sleep. They advertise on website to offer free breakfast, but the hotel has a sign and told me at check-in that they do not offer it due to Covid.

No pool available, no breakfast when both pool and breakfast were advertised. Bathtub was VERY SLIPPERY. Wife and I both nearly fell in tub. Roaches found in room as well. Only one cheap chair to sit on in room.

We paid for breakfast and they don’t even offer it. Waste of money. Price should reflect the true amenities(which is none).

Everything was over all good. It had all I needed. I was hoping for breakfast but it was not a deal breaker. The property and room were immaculate! I would definitely recommend my friends or colleagues to stay there.

The whole experience was ok I was just dissatisfied that they didn’t offer breakfast as advertised

The ad on Expedia stated they provide a continental breakfast. They did not. They lobby doors were never unlocked I had to use the outside window and had to wait an average of 5 minutes from someone to come to the window. Overall the rooms were clean and comfortable however the service provided by the staff was lacking. As for me I will choose a different property to stay at on my future stays in Spring TX. Bill Newhouse