Home2 Suites by Hilton Charlottesville Downtown

We were knowingly given a room without TV connectivity and with an extremely loud AC unit. When we notified management, they said that they would call us to address our issues when they were finished checking in several other people. After thirty minutes, we gave up and went downstairs (management didn't answer the phone). Management told us that they knew that the room they assigned us didn't have TV connectivity and also knew about the extremely loud AC unit, but there was nothing they could do about it because they had already assigned all of the rooms that had TV connectivity. They assigned us this room because we booked it through Hotels.com instead of through Home2Suites/Hilton.

The breakfast is great!

Fabulous room and great property overall in a prime location close to Amtrak station and Downtown shopping mall. The hotel has a beautiful outside area for lounging, copleys with a firepit and plenty of tables and chairs.

Food was okay.

Would stay again especially if I had a multi night stay.