The Shalimar Hotel, Kemps Corner

Room not in order- air conditioner non functional and dripping water. Bathroom Exhaust had very bad aroma - poopy smell. Towels very old with Stains! The General Manger was very understanding and made room Changes. However my Feedback: poor room quality inspection prior to allotment to the Customer.

Booked a room with a king bed was put in a room with / single beds

Terrible experience. The mattress provided by the hotel staff was infested with roaches, which was absolutely unacceptable. The elevator button for the 8th floor was not functioning, forcing us to go to the 9th floor and carry our heavy luggage down the staircase every single time. Despite our struggles, no staff member offered any assistance. Additionally, there were no bathmats in the washroom, and when we asked, the staff suggested using towels as a substitute, which was highly unprofessional. Overall, it was the worst experience I have ever had at a hotel, and I would never recommend this place to anyone.

Under remodeling. Our bathroom door did not open completely . Not elderly friendly

The hotel is old and wearing out. Poorly managed. It took the front desk 20 mins to check us in and There was a dead roach in the room.