Name: Palazzo Hotel
Address: Montecasino Blvd, Johannesburg, Gauteng, ZA
Price range: 238 $US–299 $US per night
Rating: 8.83

Ce qu'en disent des voyageurs

L'hôtel Palazzo reçoit de nombreux éloges pour son personnel accueillant, ses élégants jardins et sa piscine, ainsi que sa situation pratique à côté de Montecasino. Quelques commentaires font toutefois état de quelques touches vieillottes et de problèmes occasionnels d'entretien ou de propreté.

Les chambres sont globalement confortables, avec vue sur le jardin ou des agencements spacieux pour certaines, bien que quelques clients aient noté un éclairage sombre, du bruit provenant de l'extérieur ou des téléviseurs plus anciens. Les commentaires sur les repas varient entre des plats délicieux et des petits-déjeuners copieux, et des avis sur des options moyennes ou répétitives et un service parfois lent. Attendez-vous à un séjour raffiné avec un service remarquable dans un cadre semblable à celui d'un complexe hôtelier, avec une certaine variabilité selon la chambre et le restaurant.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients apprécient les jardins paysagers et l'espace piscine. Certains signalent des problèmes d'entretien, notamment des coussins de piscine usés, des problèmes occasionnels de pression ou de température de l'eau chaude, et des ascenseurs qui ne fonctionnent pas toujours.

Avis de voyageur à ce sujet

10

omar

25 mars 2023

·

A séjourné 6 nuits

The pool cushions were dirty and the pool deckchairs cushions were really old, same for years.

10

Carl

23 janv. 2026

·

A séjourné 5 nuits

Great room, great staff, fab pool - a real holiday in the city!

10

Sphamandla

16 mars 2025

·

A séjourné 1 nuit

I stayed for one night with my two daughters 8 and 4 year old. We totally love the hotel and look forward to an even longer stay with you. Amazing facilities and friendly staff

10

Victoria

4 janv. 2024

·

A séjourné 4 nuits

The Palazzo was such a lovely hotel, the staff continuously went above & beyond our expectations. Breakfast was good with a wide selection of options as was lunch & dinner in the main restaurant. The pool area was well maintained & the staff were very attentive. The rooms were big with good amenities & the location was fab for montecasino & the bird gardens.

6

NICK

7 janv. 2024

·

A séjourné 1 nuit

Staff wonderful Hotel dated and not everything is working 100% I.e lifts, shower had no pressure …

8

Christine

17 déc. 2024

·

A séjourné 5 nuits

Lovely hotel, beautiful grounds and pool. Food average taste and WiFi was poor

10

Vironica

22 mars 2025

·

A séjourné 2 nuits

Beautiful place, the best shower from all hotels I have stayed at.

2

Yashen Satyendra

29 déc. 2024

·

A séjourné 2 nuits

No hot water

8

Felicia

24 janv. 2024

·

A séjourné 1 nuit

It is a very beautiful property and an oasis in the city.

10

J Moore

15 janv. 2023

·

A séjourné 4 nuits

I had 8 people staying and they all loved it. Great pool, friendly staff and beautiful rooms. I have stayed several times and the best hotel by far in the area. Lucky, pool attendant is awesome

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

La propreté générale est louée, avec plusieurs mentions de chambres très propres ou impeccables. Cependant, des signalements de cafards, d'odeurs de fumée persistantes et d'un nettoyage extérieur négligé soulignent des incohérences.

Avis de voyageur à ce sujet

10

Susan

2 mai 2023

·

A séjourné 4 nuits

Excellent hotel set in beautifully kept gardens. Beds were really comfortable and rooms were immaculate.

10

omar

25 mars 2023

·

A séjourné 6 nuits

The pool cushions were dirty and the pool deckchairs cushions were really old, same for years.

6

Anné

10 déc. 2023

·

A séjourné 1 nuit

The only complaint is that the hallway smell of smoke all the way to our non smoking room

10

Sarah

4 juin 2025

·

A séjourné 2 nuits

Beautiful hotel, very clean, attentive staff and delicious food! Will 100% stay again next time I visit joburg

6

John

7 févr. 2025

·

A séjourné 7 nuits

We booked a deluxe room because it had an outside space. The room was dark with poor lighting making it virtually impossible for my wife to do her makeup or for me to shave. We had to continually ask for items that were complimentary to be put in the room ( tea, coffee etc). The front of house were bordering on rude and the guy Elliot in charge of customer services was a complete liar, which led to a stressful time. The place is in need of decoration and updating as it’s supposed to be a top quality establishment. The tv was dated and could not be tuned in properly with no menu or any way to find out what programs were playing. The outside seating area gave a lovely view of the gardens ( that are magnificent) but the table and chairs were never cleaned. The pool area and all the outside spaces are lovely and probably the best features of the hotel. Some positives but overall disappointing. Photos showing poor quality tv , the lines are all over the screen and broken light that was supposed to have been fixed .

10

Melanie

8 févr. 2024

·

A séjourné 2 nuits

Beautiful property but could use a little upkeep in the rooms

8

farai

10 mars 2024

·

A séjourné 3 nuits

Enjoyed our stay, however it would nice if the windows were able to keep sound out better, I could hear far too much noice. Breakfast sadly is repetitive but should one be staying a night or 2 it should be fine. Staff is wonderful and it’s clean and beds are very comfortable.

4

Rohit

1 avr. 2025

·

A séjourné 3 nuits

Cockroaches in room. One below bed and 2 in the bathroom. I got a room change because of this. New room did not have bedside lamp in working condition and door not in working condition I also was not given a proper receipt for my stay and it’s been 2 days and I go to a hold for over 10 mins from an international call. I cannot imagine any other hotel of such stature not picking up a telephone line after more than a few seconds on an IVR. I am calling on their published numbers It’s pathetic service for such a nice property

10

Elizabeth

19 mars 2023

·

A séjourné 1 nuit

Absolutely over the top hotel that feels like a Roman villa in Joburg. Clean, great amenities, great food, and great customer service

4

Candice

6 avr. 2023

·

A séjourné 1 nuit

I have to say we were very disappointed with our stay. We are not people who like to complain but we were so excited to stay and were very underwhelmed. The pillows were terrible. Neither my husband or I slept. The coffee machine didn’t work. Not enough towels and no toilet brush in the bathroom. Not what we were expecting at all.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement confortables, avec des agencements spacieux, une vue sur le jardin et des lits très confortables. Quelques clients mentionnent un éclairage sombre, du bruit provenant de l'extérieur, des chambres plus petites et des téléviseurs vieillots.

Avis de voyageur à ce sujet

10

Susan

2 mai 2023

·

A séjourné 4 nuits

Excellent hotel set in beautifully kept gardens. Beds were really comfortable and rooms were immaculate.

10

Gus

13 oct. 2025

·

A séjourné 3 nuits

Great place to stay in Joburg. It might need some room refreshing in a few years but overall a really nice stay.

6

John

7 févr. 2025

·

A séjourné 7 nuits

We booked a deluxe room because it had an outside space. The room was dark with poor lighting making it virtually impossible for my wife to do her makeup or for me to shave. We had to continually ask for items that were complimentary to be put in the room ( tea, coffee etc). The front of house were bordering on rude and the guy Elliot in charge of customer services was a complete liar, which led to a stressful time. The place is in need of decoration and updating as it’s supposed to be a top quality establishment. The tv was dated and could not be tuned in properly with no menu or any way to find out what programs were playing. The outside seating area gave a lovely view of the gardens ( that are magnificent) but the table and chairs were never cleaned. The pool area and all the outside spaces are lovely and probably the best features of the hotel. Some positives but overall disappointing. Photos showing poor quality tv , the lines are all over the screen and broken light that was supposed to have been fixed .

8

Alexander Jon

23 nov. 2024

·

Comfortable rooms, friendly staff

10

Linda

9 déc. 2024

·

A séjourné 2 nuits

Rooms fabulous Hotel was beautiful Breakfast amazing and we felt very safe

6

Warren

12 mars 2023

·

A séjourné 2 nuits

Noisy. Hotel slightly over rated. Has the making of an excellent hotel but not quiet there

8

Christine

17 déc. 2024

·

A séjourné 5 nuits

Lovely hotel, beautiful grounds and pool. Food average taste and WiFi was poor

8

maria

4 mars 2024

·

A séjourné 3 nuits

The hotel is vey nice in a good area The rooms are big with a view over the garden The staff at concierge and service desk are great always helpful The only complaints we have is the service at the restaurant it was not good The staff in the restaurant was not service minded as the rest of the hotel staff

8

farai

10 mars 2024

·

A séjourné 3 nuits

Enjoyed our stay, however it would nice if the windows were able to keep sound out better, I could hear far too much noice. Breakfast sadly is repetitive but should one be staying a night or 2 it should be fine. Staff is wonderful and it’s clean and beds are very comfortable.

8

chipo

8 déc. 2023

·

A séjourné 5 nuits

Our stay at pallazzo hotel was absolutely wonderful. The location was great and very safe, plenty of restaurants around. But the service at the hotels restaurant and pool are was a bit slow.The only down side was the rooms are very small and crowded and no water was provided after the first day, had to call the reception to get more water. I liked the daily turn down service that came with many chocolates.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service se distingue par son personnel amical, accueillant et serviable, avec des gestes tels qu'un enregistrement anticipé apprécié. Certaines critiques font état de réponses lentes, d'un service de restaurant peu serviable ou d'un support médiocre à la réception et par téléphone.

Avis de voyageur à ce sujet

10

Edward

14 juin 2025

·

A séjourné 2 nuits

Always a great welcome from the staff who make me feel at home.

10

Carl

23 janv. 2026

·

A séjourné 5 nuits

Great room, great staff, fab pool - a real holiday in the city!

10

matthew

2 nov. 2024

·

A séjourné 1 nuit

A superb hotel with exceptional staff and service.

10

Joanna

31 août 2024

·

A séjourné 1 nuit

We enjoyed exceptional service at The Palazzo and had a very comfortable stay. Great team of people working at this hotel!

10

brett

4 août 2025

·

A séjourné 1 nuit

The extremely good service is what brought us back, a well trained team

6

John

7 févr. 2025

·

A séjourné 7 nuits

We booked a deluxe room because it had an outside space. The room was dark with poor lighting making it virtually impossible for my wife to do her makeup or for me to shave. We had to continually ask for items that were complimentary to be put in the room ( tea, coffee etc). The front of house were bordering on rude and the guy Elliot in charge of customer services was a complete liar, which led to a stressful time. The place is in need of decoration and updating as it’s supposed to be a top quality establishment. The tv was dated and could not be tuned in properly with no menu or any way to find out what programs were playing. The outside seating area gave a lovely view of the gardens ( that are magnificent) but the table and chairs were never cleaned. The pool area and all the outside spaces are lovely and probably the best features of the hotel. Some positives but overall disappointing. Photos showing poor quality tv , the lines are all over the screen and broken light that was supposed to have been fixed .

10

Timothy

15 sept. 2024

·

A séjourné 2 nuits

Very beautiful hotel with great restaurants. Very slow response on requests for ironing board and iron and blow dryer which should be available in all rooms.

4

Rohit

1 avr. 2025

·

A séjourné 3 nuits

Cockroaches in room. One below bed and 2 in the bathroom. I got a room change because of this. New room did not have bedside lamp in working condition and door not in working condition I also was not given a proper receipt for my stay and it’s been 2 days and I go to a hold for over 10 mins from an international call. I cannot imagine any other hotel of such stature not picking up a telephone line after more than a few seconds on an IVR. I am calling on their published numbers It’s pathetic service for such a nice property

10

Andy

27 juin 2024

·

A séjourné 1 nuit

After a long overnight flight, Hayley on reception organised for me to check in early so I could get some rest. This is a lovely hotel - stayed many times and will be back on the next trip.

8

chipo

8 déc. 2023

·

A séjourné 5 nuits

Our stay at pallazzo hotel was absolutely wonderful. The location was great and very safe, plenty of restaurants around. But the service at the hotels restaurant and pool are was a bit slow.The only down side was the rooms are very small and crowded and no water was provided after the first day, had to call the reception to get more water. I liked the daily turn down service that came with many chocolates.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

L'hôtel se trouve à côté de Montecasino, offrant un accès facile aux restaurants, aux divertissements et aux Bird Gardens, et de nombreux clients se sont sentis en sécurité. Une critique mentionne un trafic intense à l'approche de la zone et une autre estime que l'allée d'accès est dangereuse.

Avis de voyageur à ce sujet

10

E

17 févr. 2024

·

A séjourné 1 nuit

This is the 2nd time we have stayed in this hotel (we are from the UK). I absolutely adore the Palazzo, the hotel is first class. All staff, from reception, concierge, housekeeping are superb, professional and polite. The hotel feels like stepping into luxury, you are looked after from the minute you arrive until you leave. It is a short, safe walk to Montecasino, where we ate (we didn't eat in the hotel restaurant during this stay). Next time, we will be staying longer. Absolutely love, love, love this hotel.

10

Christopher

2 juin 2025

·

A séjourné 2 nuits

3rd time there, had 2 other couples with us. Vicinity to Montecasino makes it a no brainer

8

Werner

24 nov. 2024

·

A séjourné 1 nuit

The hotel is convenient close to the main casino and entertainment. The traffic getting to hotel is really bad, and the people that tried to guide the traffic for a fee make it even worse. But otherwise no complains. The breakfast is also good..for R395 person.

10

Julien

20 sept. 2025

·

A séjourné 1 nuit

Proximité de Montecasino, et joli cadre

10

Eddie

2 oct. 2023

·

Everything was top notch. Staff was very helpful and friendly. The location within the overall Montecasino property area provides pretty gardens, the Bird Gardens, Casino, restaurants and shops. The property was beautiful and felt safe. Perfect location for a short stay in Johannesburg area.

8

victoria

23 janv. 2024

·

A séjourné 4 nuits

My time at the Palazzo was truly delightful. Safety was a priority, and the staff was exceptional. The well-kept grounds and the friendly atmosphere added to the experience. The casino provided abundant options for dinner and entertainment, making my stay even more enjoyable.

10

Sylvain

3 janv. 2025

·

A séjourné 3 nuits

Superbe, Montecasino à 5 pas. Service très bon. magie dans l'air, malgré le mauvais temps.

10

Werner

20 août 2023

·

A séjourné 1 nuit

The hotel was nice and staff friendly. The ride to the hotel feel very unsafe. But I think that is South Africa.

10

Dean

9 avr. 2025

·

A séjourné 2 nuits

Great trip and a only a small walk into montecasino for plenty of restaurant

8

MAGALI

23 juin 2024

·

A séjourné 2 nuits

Hôtel avec accès direct a Montécasino, chambre correct avec un enfant ,petit déjeuner exceptionnel

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Les commentaires sur la nourriture sont mitigés : beaucoup ont apprécié des plats savoureux et des petits-déjeuners copieux. D'autres ont trouvé le petit-déjeuner moyen ou répétitif, avec un service lent au petit-déjeuner ou au restaurant.

Avis de voyageur à ce sujet

8

Werner

24 nov. 2024

·

A séjourné 1 nuit

The hotel is convenient close to the main casino and entertainment. The traffic getting to hotel is really bad, and the people that tried to guide the traffic for a fee make it even worse. But otherwise no complains. The breakfast is also good..for R395 person.

10

Sarah

4 juin 2025

·

A séjourné 2 nuits

Beautiful hotel, very clean, attentive staff and delicious food! Will 100% stay again next time I visit joburg

8

Karl

17 oct. 2023

·

A séjourné 3 nuits

Good location next to the mall and bird park. Lots of entertainment and good food options in the mall. The pool is nice but always a bit cold. Breakfast was fairly average and the food quality was below the rest of the hotel. The service at breakfast wasn’t good.

10

Ranjeet Singh

5 mars 2023

·

A séjourné 3 nuits

Generally a great property but breakfast options are too monotonous and lack some of the typical South African dishes.

10

Daniel Angel

18 mai 2025

·

A séjourné 3 nuits

El hotel es muy bonito. Tiene una atmósfera relajada y excelente servicio. Comimos en su restaurante y la comida estuvo deliciosa.

10

Linda

9 déc. 2024

·

A séjourné 2 nuits

Rooms fabulous Hotel was beautiful Breakfast amazing and we felt very safe

8

Christine

17 déc. 2024

·

A séjourné 5 nuits

Lovely hotel, beautiful grounds and pool. Food average taste and WiFi was poor

8

maria

4 mars 2024

·

A séjourné 3 nuits

The hotel is vey nice in a good area The rooms are big with a view over the garden The staff at concierge and service desk are great always helpful The only complaints we have is the service at the restaurant it was not good The staff in the restaurant was not service minded as the rest of the hotel staff

8

farai

10 mars 2024

·

A séjourné 3 nuits

Enjoyed our stay, however it would nice if the windows were able to keep sound out better, I could hear far too much noice. Breakfast sadly is repetitive but should one be staying a night or 2 it should be fine. Staff is wonderful and it’s clean and beds are very comfortable.

8

Wendy

15 nov. 2024

·

A séjourné 1 nuit

Great place to visit right next the Monte Casino which offers a variety of restaurants and activities for both adults and kuds alike. Beds and service was great. I really liced the gardens and breakfast on the terrace was fantastic.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	261 $US
février	280 $US
mars	444 $US
avril	247 $US
mai	238 $US
juin	244 $US
juillet	237 $US
août	236 $US
septembre	241 $US
octobre	207 $US
novembre	239 $US
décembre	231 $US

di	lu	ma	me	je	ve	sa
1 $245	2 $259	3 $256	4 $258	5 $255	6 $282	7 $299
8 $261	9 $261	10 $275	11 $249	12 $262	13 $269	14 $269
15 $263	16 $264	17 $263	18 $263	19 $264	20 $269	21 $269
22 $263	23 $261	24 $265	25 $263	26 $262	27 $261	28 $242
29 $263	30 $262

Palazzo Hotel

Prix pour Palazzo Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Supérieure

Penthouse

Suite

Chambre Deluxe

Suite Présidentielle

Chambre Exécutive

Avis des voyageurs sur Palazzo Hotel

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $256	21 $248	22 $260	23 $288	24 $270
25 $239	26 $238	27 $244	28 $258	29 $259	30 $282	31 $282