South Beach Kings Promenade Hotel

The room was nice and clean , not happy about having to try find a cash machine last minute to leave £60 deposit for room, wouldn't let me have the key to use the toilet in my room untl i got the money, no plug in bathroom sink and when i went down to tell woman behind counter i was told no rooms have a plug in the sink,how are you supposed to have a wash a

Cold room, £60 cash deposit required when you arrive, extortionate charges for soiling of sheets and towels (£20 per item) How do you use a towel and not soil it? During extended stays towels atlre changed every 3 days and beds every 5 days (surely after 5 days the sheets would be soiled in some way?) Was allocated a room on the 3rd floor and not informed that the lift was out of use. Charged £10 to park on the front of the property all in all I'd advise to avoid this hotel

Didnt stay. Hotel was advertised as having onsite parking but confirmation email states no parking on site. Tried to raise a complaint but as hotel was uncontactable i was ignored and fobbed off. Awful experience and will not use this site again

When he arrived property was closed due to boiler breakdown .didn't receive any email regarding the situation . he had special needs difficult to find another place to live

When we arrived there was a strong smell of gas in the entrance way once mentioned to the reception staff it was shrugged of and apparently wasn’t an issue, once entering our room it was tiny and the shower had a big crack in the tray so that was unusable it was painted very dark grey with a dark grey shower curtain so you wouldn’t of being able to see what you was doing in the shower anyway the floor we was on stunk the doors on the hallway were very loud when someone came through them, also it mentions a bar and pool table that also looked like it hasn’t being open in years and wasn’t open during our stay there’s more to list but you get the gist I would not be returning here and I don’t recommend anyone staying here.