TownePlace by Marriott Suites Elko

Only one elevator

Lovely suite, perfect for friends. Was able to eat indoors and watch TV together. Wonderful pool. I would definitely recommend and stay here next time I pass through Elko.

Moment you walk inside you are greeted with a squeaky loud door, filthy room, and damaged furniture. Lamp lights on both ends of the bed, paper towel holder, and cabinets were broken. Luggage cart didn’t work well and dirty. The room was falling apart the longer you look around. The toilet paper quality was bad. Stains throughout the room. Not to mention towel had a few stains, too. It was purely unacceptable. Thin walls — not to mention the customer service was not all there even with the lack of effort. Marriott expectations was not met.

This was a very nice hotel to stay in. Very quiet and perched up on a hill. Extremely comfortable beds. The room was a little tight but still worked out just fine. Breakfast was great and they always had hot coffee or tea available. The staff was friendly. This is a busy spot for lots of mine workers so parking was not exactly great but we did always have a spot available.

Our room had not been vacuumed from the previous guests. The hot jacuzzi was not working and it had not been cleaned in quite some time. Disappointed given the $$$ we paid.

The hot tub was broken and I’m sure this is not the first time I have stayed when they had this issue. Breakfast was good, the beds were really comfortable and room was spacious. I would say the price was pretty high though and my rate increased from Sunday to Monday night which seemed odd.

Nice property, easy to find, 24 hr pool and workout room

The service was great, and the breakfast was awesome - it was the best hotel breakfast I can recall. The facility is also very nice, with a nice indoor lounge area and an outdoor patio. My room was clean, cozy, quiet and very well equipped. I had a great stay.

Pool open 24/7 ☺️

The grandkids were very disappointed that the pool was out of order, and I wasn\'t advised of this when I checked in. The "suite" was smaller than expected, and looked nothing like the photo shown in the listing. Also, the room was uncomfortably hot, though it was quite cold outside and I never turned on the heat in the room.

Long black hair all over thr bathroom floor that wasn’t cleaned up. Obviously not swept. Left over old food stuck on the dining room table. Cleaning department need to take another look at their cleaning process.

Our room was great, loved having the room for each of us. The bed was comfortable, hotel was clean, had a great experience over all. Would definitely go back.

Friendly staff, clean room and good location for a stop off the highway. Gas and food easily accessible.

This property was amazing. The staff ladies were friendly and check in was a breeze. I love the apartment floor plan and it smelled new and fresh. The place was very clean. One thing I would suggest is that the smokers leave the door closed so that their smoke does not pour into the first floor hallway.

The building was new construction and fresh. I love the apartment floor plan. That is my favorite feature. Very clean and new.

Very clean and quiet.

Moment you walk inside you are greeted with a squeaky loud door, filthy room, and damaged furniture. Lamp lights on both ends of the bed, paper towel holder, and cabinets were broken. Luggage cart didn’t work well and dirty. The room was falling apart the longer you look around. The toilet paper quality was bad. Stains throughout the room. Not to mention towel had a few stains, too. It was purely unacceptable. Thin walls — not to mention the customer service was not all there even with the lack of effort. Marriott expectations was not met.

Clean and friendly staff

Very clean hotel and nice rooms. The lady at the front desk was very kind and took the time to solve a problem that was going on with the payment provided. Will definitely be returning!

It's a terrible experience my friends and I encountered at TownPalace Elko. While we got to the hotel lobby, we saw nobody behind the reception desk and there was no ring bell to call for service. We 6 people waited for more than 15 minutes and finally some one came over and asked us to wait for some more minutes for her to check if our rooms were ready for us to get into, then she disappeared again and kept us waiting for around 20 more minutes. While we got into the rooms, one of the two rooms was not well cleaned, we found food remnant on the chair. I won't blame the employees since they did their best trying to accommodate us. But the hotel management should take the blame because they didn't arrange or plan the manpower well for the guest arrived in Sunday afternoon. Avoid TownPalace Elko if you can, their management is terrible.

My husband and I stayed her for 1 night while passing through on vacation. We chose this property because we stayed at this chain last week in Downtown Fort Worth, TX. This is probably the best and nicest hotel we’ve stayed in. This location was very convenient getting to and from the freeway. It’s at the end of the street up a small hill that has 2 other nice hotels and a nice apartment complex next door. There is a Wingers restaurant/bar that is a 30 second? drive that had great food and drinks. Gas station right there as well. They have everything you need, either in the room, or at the front desk. The bed was very comfortable (we have bad backs) as well as the pillows. Towels were very nice as well. The shampoo/conditioner that were provided were good products as well. Nice floor length mirror behind the bathroom door. Good size closet that has plenty of shelves and hanging shelf baskets. Laundry basket too. There was another good size closet with a safe, several hooks for coats along with an iron/board. The breakfast options were plentiful. French toast, waffles, eggs, cereal and yogurts. They provided pumpkin pie, French vanilla, hazelnut creamer as well as almond milk for coffee. Water with sliced lemons too. Several flavors of oatmeal and many toppings. When we checked in, Tree greeted us and seemed actually happy to see us even though we’ve never met her. She provided great dining options. I forgot the morning receptionist name, but she was very friendly as well!

First time stay in TownePlace Suites. A very congested small hotel room and bathroom. It needed a little more square footage. The room had all the things we like, especially a comfy bed and easy chair or sofa, but just too cramped. A lot of noisy doors shutting. Breakfast was good but again that area was very cramped. No more TownePlace suites for us.

We stayed in the two bedroom suites while passing through town. We weren’t expecting much, but we were presently surprised with how big and roomy the suite was. The staff was also very friendly and helpful. We would definitely recommend this hotel, we would gladly stay here again.

Great place!! Comfy beds! Big rooms! Great staff!

I am a Titanium Elite member, and I asked for an upgrade, and they put me in a tiny box of a room. No internet service, and the front desk acted like it was no big deal. I won’t be staying at this hotel or any others owned by Marriott.

The staff were nice. Our kitchen was lacking dishes and especially glasses.

Lovely suite, perfect for friends. Was able to eat indoors and watch TV together. Wonderful pool. I would definitely recommend and stay here next time I pass through Elko.

This was a very nice hotel to stay in. Very quiet and perched up on a hill. Extremely comfortable beds. The room was a little tight but still worked out just fine. Breakfast was great and they always had hot coffee or tea available. The staff was friendly. This is a busy spot for lots of mine workers so parking was not exactly great but we did always have a spot available.

The hot tub was broken and I’m sure this is not the first time I have stayed when they had this issue. Breakfast was good, the beds were really comfortable and room was spacious. I would say the price was pretty high though and my rate increased from Sunday to Monday night which seemed odd.

The grandkids were very disappointed that the pool was out of order, and I wasn\'t advised of this when I checked in. The "suite" was smaller than expected, and looked nothing like the photo shown in the listing. Also, the room was uncomfortably hot, though it was quite cold outside and I never turned on the heat in the room.

I cancelled my reservation the day after I made it in December neither the hotel nor Orbitz would return my money. Don't do business with Orbitz or this hotel!!!

Great place. Unfortunately I was accused having a pet and changed without my knowledge.

Friendly staff, clean room and good location for a stop off the highway. Gas and food easily accessible.

Tree assisted me with check-in and she was wonderful. Very friendly.

Room was fine. Staff very helpful. Good place for families and dogs.

The staff was very friendly. The room was clean and had everything we needed for our stay.

I am a Titanium Elite member, and I asked for an upgrade, and they put me in a tiny box of a room. No internet service, and the front desk acted like it was no big deal. I won’t be staying at this hotel or any others owned by Marriott.

Very welcoming and quiet. Staff was wonderful and accommodating, breakfast was fantastic every day

Very clean hotel and nice rooms. The lady at the front desk was very kind and took the time to solve a problem that was going on with the payment provided. Will definitely be returning!

It's a terrible experience my friends and I encountered at TownPalace Elko. While we got to the hotel lobby, we saw nobody behind the reception desk and there was no ring bell to call for service. We 6 people waited for more than 15 minutes and finally some one came over and asked us to wait for some more minutes for her to check if our rooms were ready for us to get into, then she disappeared again and kept us waiting for around 20 more minutes. While we got into the rooms, one of the two rooms was not well cleaned, we found food remnant on the chair. I won't blame the employees since they did their best trying to accommodate us. But the hotel management should take the blame because they didn't arrange or plan the manpower well for the guest arrived in Sunday afternoon. Avoid TownPalace Elko if you can, their management is terrible.

My husband and I stayed her for 1 night while passing through on vacation. We chose this property because we stayed at this chain last week in Downtown Fort Worth, TX. This is probably the best and nicest hotel we’ve stayed in. This location was very convenient getting to and from the freeway. It’s at the end of the street up a small hill that has 2 other nice hotels and a nice apartment complex next door. There is a Wingers restaurant/bar that is a 30 second? drive that had great food and drinks. Gas station right there as well. They have everything you need, either in the room, or at the front desk. The bed was very comfortable (we have bad backs) as well as the pillows. Towels were very nice as well. The shampoo/conditioner that were provided were good products as well. Nice floor length mirror behind the bathroom door. Good size closet that has plenty of shelves and hanging shelf baskets. Laundry basket too. There was another good size closet with a safe, several hooks for coats along with an iron/board. The breakfast options were plentiful. French toast, waffles, eggs, cereal and yogurts. They provided pumpkin pie, French vanilla, hazelnut creamer as well as almond milk for coffee. Water with sliced lemons too. Several flavors of oatmeal and many toppings. When we checked in, Tree greeted us and seemed actually happy to see us even though we’ve never met her. She provided great dining options. I forgot the morning receptionist name, but she was very friendly as well!

Friendly staff, clean room and good location for a stop off the highway. Gas and food easily accessible.

No good place to walk dogs.

Suite was spacious. Good location, safe. Breakfast was okay, convenient. Our room had no view which was disappointing since price was high

This was a very nice hotel to stay in. Very quiet and perched up on a hill. Extremely comfortable beds. The room was a little tight but still worked out just fine. Breakfast was great and they always had hot coffee or tea available. The staff was friendly. This is a busy spot for lots of mine workers so parking was not exactly great but we did always have a spot available.

Nice property, easy to find, 24 hr pool and workout room

My husband and I stayed her for 1 night while passing through on vacation. We chose this property because we stayed at this chain last week in Downtown Fort Worth, TX. This is probably the best and nicest hotel we’ve stayed in. This location was very convenient getting to and from the freeway. It’s at the end of the street up a small hill that has 2 other nice hotels and a nice apartment complex next door. There is a Wingers restaurant/bar that is a 30 second? drive that had great food and drinks. Gas station right there as well. They have everything you need, either in the room, or at the front desk. The bed was very comfortable (we have bad backs) as well as the pillows. Towels were very nice as well. The shampoo/conditioner that were provided were good products as well. Nice floor length mirror behind the bathroom door. Good size closet that has plenty of shelves and hanging shelf baskets. Laundry basket too. There was another good size closet with a safe, several hooks for coats along with an iron/board. The breakfast options were plentiful. French toast, waffles, eggs, cereal and yogurts. They provided pumpkin pie, French vanilla, hazelnut creamer as well as almond milk for coffee. Water with sliced lemons too. Several flavors of oatmeal and many toppings. When we checked in, Tree greeted us and seemed actually happy to see us even though we’ve never met her. She provided great dining options. I forgot the morning receptionist name, but she was very friendly as well!

First time stay in TownePlace Suites. A very congested small hotel room and bathroom. It needed a little more square footage. The room had all the things we like, especially a comfy bed and easy chair or sofa, but just too cramped. A lot of noisy doors shutting. Breakfast was good but again that area was very cramped. No more TownePlace suites for us.

Convenience and amenities of in room full kitchen, breakfast bar is excellent, 24 hour coffee, quiet

Suite was spacious. Good location, safe. Breakfast was okay, convenient. Our room had no view which was disappointing since price was high

This was a very nice hotel to stay in. Very quiet and perched up on a hill. Extremely comfortable beds. The room was a little tight but still worked out just fine. Breakfast was great and they always had hot coffee or tea available. The staff was friendly. This is a busy spot for lots of mine workers so parking was not exactly great but we did always have a spot available.

Very welcoming and quiet. Staff was wonderful and accommodating, breakfast was fantastic every day

The hot tub was broken and I’m sure this is not the first time I have stayed when they had this issue. Breakfast was good, the beds were really comfortable and room was spacious. I would say the price was pretty high though and my rate increased from Sunday to Monday night which seemed odd.

The service was great, and the breakfast was awesome - it was the best hotel breakfast I can recall. The facility is also very nice, with a nice indoor lounge area and an outdoor patio. My room was clean, cozy, quiet and very well equipped. I had a great stay.