Name: Heritage Hotel Cameron Highlands
Address: Jalan Gereja, Tanah Rata, Pahang, Malaysia, Tanah Rata, Pahang, Malaysia
Rating: 7.93

Guest reviews

7.9

Good

Based on 18,801 verified reviews

Who stays here?

Business

2%

Couple

34%

Family

49%

Group

10%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At Heritage Hotel Cameron Highlands, travelers describe a scenic hilltop stay with spacious rooms and views, but note widespread aging across the property, from dated decor and maintenance issues to inconsistent cleanliness that sometimes includes stained carpets, mold, or insects.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Lene

Feb 13, 2026

·

Stayed 2 nights

The room needs so much restauration!!!!

10

Wan Amril

Jan 1, 2026

·

Stayed 3 nights

The room was clean, spacious and consistently cool so I didn't need to use the fan at all. There was ample supply of hot water for bathing, and the meal promotion at the coffee house were very reasonable compared to other hotels of the same quality

6

Syed W.

Aug 22, 2025

·

Stayed 2 nights

It seemed that the cleaners did not clean the room and did not use the clean bedding. Upon our complain room was cleaned thoroughly next day

8

Kuen Hon

Aug 12, 2025

·

Stayed 2 nights

Location is not too bad, up in the hill with a short walk from the main street, shuttle bus is provided frequently. Breakfast is ok, I would say slightly above average. The room is a bit old and antique, well it is a Heritage hotel isn't it! I do find that the reception collect a deposit of RM$100 is meaningless, they will just return back to you anyway, and the refund process for my case took close to 10min, apparently the reception can't locate my deposit with my RM$100 bill. (Yes they found it somewhere)

10

Kumara

Aug 8, 2025

·

Stayed 1 night

Great location, Best service and comfortable room

Jalan Gereja, Tanah Rata, Pahang, Malaysia

Location

With a stay at Heritage Hotel Cameron Highlands in Tanah Rata, you'll be steps from Church of Our Lady of Mount Carmel and a 2-minute drive from Cameron Highlands Trail No. 9. This family-friendly hotel is 1.2 mi (1.9 km) from Agro Technology Park in MARD and 1.2 mi (1.9 km) from Spa Village.

Church of Our Lady of Mount Carmel(0.2 miles)

Cameron Highlands Trail No. 9(1.2 miles)

Agro Technology Park in MARD(1.2 miles)

Spa Village(1.2 miles)

Parit Falls(1.5 miles)

Cameron Bharat Tea Plantation(2.2 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site, but it is limited.

Cooked-to-order breakfasts are available daily from 7 AM to 10:30 AM for a fee of approximately MYR 35 for adults and MYR 28 for children.

No pets and no service animals are allowed at this property.

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas.

The hotel is located steps from the Church of Our Lady of Mount Carmel and a 2-minute drive from Cameron Highlands Trail No. 9. It is approximately 1.2 miles from Agro Technology Park in MARD and Spa Village.

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Heritage Hotel Cameron Highlands

Amenities

Property description

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Guest reviews