Moon Palace The Grand Cancun All Inclusive
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From
634 USD
/natt
Om denne eiendommen
Skjem bort deg selv på stedets massasjer, kroppsbehandlinger og ansiktsbehandlinger. Få deg litt mosjon på golfbanen eller nyt en lat dag på den private stranden. Dette resort-overnattingsstedet i art deco-stil tilbyr også wi-fi (inkludert)...
Fasiliteter
Skjem bort deg selv på stedets massasjer, kroppsbehandlinger og ansiktsbehandlinger. Få deg litt mosjon på golfbanen eller nyt en lat dag på den private stranden. Dette resort-overnattingsstedet i art deco-stil tilbyr også wi-fi (inkludert), concierge-tjenester og et spillrom.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet en PC-stasjon, renseri-/vaskeritjenester og en døgnåpen resepsjon. Planlegger du en event i Cancun? Som en av dette overnattingsstedet sine gjester tilbys du møte- og konferanserom på opp til 3031 kvadratmeter, blant annet konferanserom og 10 møterom. Gjestene tilbys flyplasstransport døgnet rundt, mot et tillegg, og betjent parkering inkludert er tilgjengelig i nærheten.
Servering
Ta deg noe å spise på JC Steakhouse, en av dette overnattingsstedets 12 restauranter, eller bli på rommet og benytt deg av romservice (døgnet rundt). Du kan også få noe lett å bite i på kafeen. Får du lyst på en forfriskende drink, kan du besøke en strandbar eller en av overnattingsstedets 9 barer/lounger eller 5 barer i basseng. Komplett frokost er inkludert og serveres daglig fra kl. 07.00 til kl. 11.00.
Rom
Skjem bort deg selv og bo på et av de 1304 gjesterommene med privat boblebad inne og smart-TV. Rommene har egen møblert balkong. Du kan holde deg oppdatert med wi-fi (inkludert) på rommet, og underholdningen er sikret med kabel-TV. Rommet har safe med plass til bærbar PC og skrivebord, samt telefon med internasjonale samtaler (inkludert).
Beliggenhet
Velger du Moon Palace The Grand Cancun - All-inclusive som overnattingssted i Cancun, er du mindre enn et kvarters gange unna både Moon Palace golfklubb og Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc nasjonalpark. Dette resort-overnattingsstedet med alt inkludert ligger 11,8 mi (19,1 km) unna Delfines-stranden og 15,5 mi (24,9 km) unna La Isla kjøpesenter.
Hva finnes i nærheten
Moon Palace golfklubb(0.6 miles)
Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc nasjonalpark(0.6 miles)
Puerto Morelos nasjonale maritime park(0.6 miles)
Grand Outlet Riviera Maya(2.2 miles)
Xoximilco(2.3 miles)
El Tinto golfbane(3.3 miles)
Korallstrand(7.8 miles)
Riviera Cancun golfhotell(8.7 miles)
Sognekirken for den oppstandne Kristus(9.1 miles)
Petempich-bukten(9.4 miles)
Delfines-stranden(11.8 miles)
Puerto Morelos-stranden(12 miles)
Pabellón Cumbres kjøpesenter(12.1 miles)
Jungelspa(12.2 miles)
Monumento Ruta de los Cenotes(12.3 miles)
Den foretrukne flyplassen for Moon Palace The Grand Cancun - All-inclusive er Cancun, Quintana Roo (CUN-Cancun internasjonale flyplass)(7.2 miles)
Parkering
Flyplasstransport
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Beliggenhet
Carretera Cancun-Chetumal Km. 36.5, Riviera Maya, Cancun, QROO, Cancún, Benito Juárez, Delstaten Quintana Roo, Mexico
Moon Palace golfklubb (0.6 miles)
Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc nasjonalpark (0.6 miles)
Puerto Morelos nasjonale maritime park (0.6 miles)
Grand Outlet Riviera Maya (2.2 miles)
Xoximilco (2.3 miles)
El Tinto golfbane (3.3 miles)
Romalternativer
12
Grand Villa Pool Four Bedroom
Romdetaljer
3× Ekstra Store Dobbeltsenger
og 2 Dobbeltsenger
BalkongKlimaanleggWi-Fi (gratis)KaffetrakterInnendørs privat boblebadEget boblebad
10
Grand Swim Up Suite Garden View
Romdetaljer
1 Ekstra Stor Dobbeltseng
2 Dobbeltsenger
Sover 4
850 ft²
BalkongKlimaanleggWi-Fi (gratis)Ekstrasenger eller sammenleggbare senger (gratis)Innendørs privat boblebadEget boblebad
9
Grand Family Suite Garden View
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 2 Dobbeltsenger
Sover 6
1658 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget badInnendørs privat boblebadEget boblebad
7
Rom – grand
Romdetaljer
2 Dobbeltsenger
1 Ekstra Stor Dobbeltseng
Sover 4
828 ft²
BalkongKlimaanleggWi-Fi (gratis)Ekstrasenger eller sammenleggbare senger (gratis)Innendørs privat boblebadEget boblebad
8
Grand Governor Suite - King Size Bed
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 4
1625 ft²
BalkongKlimaanleggWi-Fi (gratis)Barneseng(er) (gratis)Innendørs privat boblebadEget boblebad
8
Grand Presidential Suite
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 2 Dobbeltsenger
Sover 6
2497 ft²
BalkongKlimaanleggWi-Fi (gratis)Ekstrasenger eller sammenleggbare senger (gratis)Innendørs privat boblebadEget boblebad
6
Grand Deluxe Garden View - Book 4 nights, Get 2 Free nights at Punta Cana
Romdetaljer
1 Ekstra Stor Dobbeltseng
2 Dobbeltsenger
Sover 4
828 ft²
BalkongKlimaanleggWi-Fi (gratis)Ekstrasenger eller sammenleggbare senger (gratis)Innendørs privat boblebadEget boblebad
6
Grand Villa Sunset View Three Bedroom
Romdetaljer
2 Ekstra Store Dobbeltsenger
og 2 Dobbeltsenger
Sover 8
BalkongKlimaanleggWi-Fi (gratis)KaffetrakterInnendørs privat boblebadEget boblebad
5
Grand Villa Sunset View Four Bedroom
Romdetaljer
3× Ekstra Store Dobbeltsenger
og 2 Dobbeltsenger
BalkongKlimaanleggWi-Fi (gratis)KaffetrakterInnendørs privat boblebadEget boblebad
4
Grand Villa Four Bedroom
Romdetaljer
3× Ekstra Store Dobbeltsenger
og 2 Dobbeltsenger
BalkongKlimaanleggWi-Fi (gratis)KaffetrakterInnendørs privat boblebadEget boblebad
7
Grand Honeymoon Suite - King Size Bed
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
829 ft²
BalkongKlimaanleggWi-Fi (gratis)Eget badInnendørs privat boblebadEget boblebad
16
Grand Villa Pool Three Bedroom
Romdetaljer
2 Ekstra Store Dobbeltsenger
og 2 Dobbeltsenger
Sover 8
BalkongKlimaanleggWi-Fi (gratis)KaffetrakterInnendørs privat boblebadEget boblebad
5
Grand Villa Three Bedroom
Romdetaljer
2 Ekstra Store Dobbeltsenger
og 2 Dobbeltsenger
BalkongKlimaanleggWi-Fi (gratis)KaffetrakterInnendørs privat boblebadEget boblebad
Gjesteomtaler av Moon Palace The Grand Cancun All Inclusive
8
God
basert på 2 148 verifiserte omtaler
Hvem bor her?
Familie
100%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
På Moon Palace The Grand Cancun All Inclusive beskriver reisende et stort familiehotell med mange bassenger, en vannpark, aktiviteter for barn, vennlig service og varierte spisemuligheter, i tillegg til ulemper som pågående salg av medlemskap, logistiske utfordringer og en skuffende strand.
Les merVar dette til hjelp?
Hva gjestene synes
På Moon Palace The Grand Cancun All Inclusive beskriver reisende et stort familiehotell med mange bassenger, en vannpark, aktiviteter for barn, vennlig service og varierte spisemuligheter, i tillegg til ulemper som pågående salg av medlemskap, logistiske utfordringer og en skuffende strand.
Familier trekker frem vannparken, lekerommene, kveldsforestillingene og de mange bassengene som særlig gode fasiliteter, og flere roser spa-avdelingen. Matutvalget er stort, men kvaliteten er varierende, med noen utmerkede restauranter, men buffeter eller drikke som kan være middelmådig; bordbestilling og ventetider er vanlig. Rommene er generelt romslige, men det rapporteres om vedlikeholdsproblemer og av og til lukt eller skadedyr i noen av bygningene. Forvent et innholdsrikt opphold som passer godt for familier som prioriterer aktiviteter på hotellet fremfor strandtid.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Stort hotell med mange bassenger, en stor vannpark, barneklubber/lekerom, show og en godt vurdert spa-avdeling; intern golfbiltransport hjelper, men kan innebære ventetid. Appen gjør det enklere å bestille, selv om noen synes størrelsen er slitsom.
Relaterte gjesteomtaler
10
Roksana
13. aug. 2025
·
Overnattet 5 netter
Beautiful resort with top not amenities and a lot of kid friendly activities. Convenient transportation around the hotel and wonderful staff.
Beautiful resort with top not amenities and a lot of kid friendly activities. Convenient transportation around the hotel and wonderful staff.
10
John
10. okt. 2025
·
Overnattet 5 netter
The staff and facilities were great at the Moon palace the Grand. We had great events at dinners including a blue fin tuna carving at a sushi restaurant, a Mexican fiesta at the cantina and a circus performance at their kids restaurant.
The staff and facilities were great at the Moon palace the Grand. We had great events at dinners including a blue fin tuna carving at a sushi restaurant, a Mexican fiesta at the cantina and a circus performance at their kids restaurant.
10
Andrew
9. nov. 2025
·
Overnattet 8 netter
Amazing resort. Clean room, shuttles were always available. Room service was incredible. Staff went above and beyond. Pools were always accessible. Was hard to accommodate large groups, had to sit at different tables. A little pushy on selling the future stay at the beginning and end.
Amazing resort. Clean room, shuttles were always available. Room service was incredible. Staff went above and beyond. Pools were always accessible. Was hard to accommodate large groups, had to sit at different tables. A little pushy on selling the future stay at the beginning and end.
10
Maria
17. mai 2025
·
Overnattet 4 netter
Everything was great! Really good food and many options to choose from. No issues with reservations for dinner, plenty of options. App works great. Plenty of amenities for kids and adults. The Spa is the best one I have seen. The water park, playroom and shows were amazing. We had a blast and we can’t wait to be back!
Everything was great! Really good food and many options to choose from. No issues with reservations for dinner, plenty of options. App works great. Plenty of amenities for kids and adults. The Spa is the best one I have seen. The water park, playroom and shows were amazing. We had a blast and we can’t wait to be back!
10
Chen
24. feb. 2025
·
Overnattet 5 netter
great for families with kids. a lot to do on site. a lot of dining options but need to use their app to book reservations in advance or else you wont get a table for dinner. the grand buffet is always available as back up option if you didn't a spot in restaurant for dinner. all the staff are very nice and friendly. very close to airport too.
great for families with kids. a lot to do on site. a lot of dining options but need to use their app to book reservations in advance or else you wont get a table for dinner. the grand buffet is always available as back up option if you didn't a spot in restaurant for dinner. all the staff are very nice and friendly. very close to airport too.
8
Steven
28. mai 2025
·
Overnattet 5 netter
Water park was great especially families with kids where there was always something to do. Even later in the evening there was bowling and wired arcade lounge daily shows etc.
Water park was great especially families with kids where there was always something to do. Even later in the evening there was bowling and wired arcade lounge daily shows etc.
10
Jeremy
27. nov. 2025
·
Overnattet 7 netter
It was an amazing time for us and our 5 and 7 year old. The Activity Staff at both the Fun and Kids pool were nothing short of amazing. Shout to to Tony, Benji, Luigi, Job and the rest of the team.
It was an amazing time for us and our 5 and 7 year old. The Activity Staff at both the Fun and Kids pool were nothing short of amazing. Shout to to Tony, Benji, Luigi, Job and the rest of the team.
10
Jillian Leigh
22. nov. 2025
·
Overnattet 10 netter
Their app works great, staff were almost exclusively awesome, and the food was good. Our daughter loved the kids club (she is 4.5) which made going to dinner with my husband easy. Minor annoyances on occasion (yes the resort credits feel like a scam, but I did get a lovely spa experience with just $46 owing). Drinks are great, wine is actually good, loved it. Chairs by the pools were easy to come by. Yes, there is a lot of walking, but we’re mobile and could use the exercise from all the food! My only knock is the lobby area isn’t the prettiest place I’ve been. It’s not open air and feels like a Vegas hotel. The grounds make up for it though.
Their app works great, staff were almost exclusively awesome, and the food was good. Our daughter loved the kids club (she is 4.5) which made going to dinner with my husband easy. Minor annoyances on occasion (yes the resort credits feel like a scam, but I did get a lovely spa experience with just $46 owing). Drinks are great, wine is actually good, loved it. Chairs by the pools were easy to come by. Yes, there is a lot of walking, but we’re mobile and could use the exercise from all the food! My only knock is the lobby area isn’t the prettiest place I’ve been. It’s not open air and feels like a Vegas hotel. The grounds make up for it though.
10
Zalika
1. juli 2025
·
Overnattet 7 netter
Love this property. Stayed with husband and 2 young kids. There is something for everyone. The facilities are top tier and well kept. We will be returning!! 5 stars!
Love this property. Stayed with husband and 2 young kids. There is something for everyone. The facilities are top tier and well kept. We will be returning!! 5 stars!
10
Vikram
22. feb. 2025
·
Overnattet 5 netter
Amazing Stay with Family! Every part of the hotel, its staff and all the facilities were what you’d expect from a luxurious resort like this one. Many restaurants choices at The Grand and nearby hotels to choose from. Kids had multiple swimming pools to choose. All in all a great family spot!
Amazing Stay with Family! Every part of the hotel, its staff and all the facilities were what you’d expect from a luxurious resort like this one. Many restaurants choices at The Grand and nearby hotels to choose from. Kids had multiple swimming pools to choose. All in all a great family spot!
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Mange gjester synes rommene og området er rene. Imidlertid nevnes det gjentatte ganger skadedyr (kakerlakker eller maur), fuktighet eller lukt, og av og til skitne bassenger eller ujevn etterfylling av varer.
Relaterte gjesteomtaler
10
Shilpi
2. nov. 2025
·
Overnattet 3 netter
Clean room , staff amenities everything is so good
Clean room , staff amenities everything is so good
4
Ning
19. nov. 2025
·
Overnattet 7 netter
We are a family of five who stayed at The Grand for seven nights. Unfortunately, our experience was disappointing. On the second night, we found a cockroach in our room. The hotel arranged fumigation but refused our request to switch rooms, and we could not access the room for part of the day. The property feels outdated. The elevator in Building 94 was broken for our entire stay and was never fixed. The shuttle layout is also inconvenient, with the main hub located at the back of the lobby while all external transfers depart from the front, requiring unnecessary walking. Dining was average at best. We tried Habibi, Casa Mia, Jade, The Grill, Cusco, Tavola, MOMO, Caribeno, Grand Buffet, and Circus. Circus is friendly to kids, but the food is poor. Alcoholic drinks are extremely weak. Service was inconsistent, and at Casa Mia a server broke a glass and did not apologize even though shards flew near our feet. The only standout was the dessert shop behind the lobby. The positive side: the waterpark, Bounce Zone, Playroom, and arcade areas kept the kids happy and busy throughout the trip. Overall, great for children but not a resort we would return to or recommend.
We are a family of five who stayed at The Grand for seven nights. Unfortunately, our experience was disappointing. On the second night, we found a cockroach in our room. The hotel arranged fumigation but refused our request to switch rooms, and we could not access the room for part of the day. The property feels outdated. The elevator in Building 94 was broken for our entire stay and was never fixed. The shuttle layout is also inconvenient, with the main hub located at the back of the lobby while all external transfers depart from the front, requiring unnecessary walking. Dining was average at best. We tried Habibi, Casa Mia, Jade, The Grill, Cusco, Tavola, MOMO, Caribeno, Grand Buffet, and Circus. Circus is friendly to kids, but the food is poor. Alcoholic drinks are extremely weak. Service was inconsistent, and at Casa Mia a server broke a glass and did not apologize even though shards flew near our feet. The only standout was the dessert shop behind the lobby. The positive side: the waterpark, Bounce Zone, Playroom, and arcade areas kept the kids happy and busy throughout the trip. Overall, great for children but not a resort we would return to or recommend.
2
Danhong
27. juni 2025
·
Overnattet 4 netter
Dirty and ants in the room anywhere
Dirty and ants in the room anywhere
10
OREN
5. sep. 2025
·
Overnattet 7 netter
An absolutely wonderful experience from start to finish. The resort is beautiful, very well-maintained, and offers everything you need for a relaxing stay. The rooms are comfortable and spotless, the food is excellent with plenty of variety, and the staff is attentive and professional. The atmosphere is calm and welcoming, making it easy to unwind and enjoy every moment. Highly recommend this resort for anyone looking for comfort, quality, and great service.
An absolutely wonderful experience from start to finish. The resort is beautiful, very well-maintained, and offers everything you need for a relaxing stay. The rooms are comfortable and spotless, the food is excellent with plenty of variety, and the staff is attentive and professional. The atmosphere is calm and welcoming, making it easy to unwind and enjoy every moment. Highly recommend this resort for anyone looking for comfort, quality, and great service.
10
thomas
6. sep. 2025
·
Overnattet 6 netter
Mis à part la propriété de certaines piscines, l'endroit est parfait
Mis à part la propriété de certaines piscines, l'endroit est parfait
2
Qingsong
27. des. 2025
·
Overnattet 5 netter
Room service is below average. Room not made up timely. Sometime fogot to put new towels. Found a cockroach. Food is also below average. Not that many protein options. Service is also bad. For buffet you still need to wait every time with wide empty space. Very often short of plates. Hotel layout is horrible. Spread out long building with a lot of walking. Golf cart transportation is great though. The place is so big and guests are scattered so you don’t feel the resort vibe. Some shows are good. Beach is not good either. Very narrow without any activities. After you check out, a lot of sales will try to sell membership to you. They should put those people to do real work and improve service quality. If you are the first time coming to Cancun, it might seem ok for you. We have been there for more than 10 times, and this is the worst.
Room service is below average. Room not made up timely. Sometime fogot to put new towels. Found a cockroach. Food is also below average. Not that many protein options. Service is also bad. For buffet you still need to wait every time with wide empty space. Very often short of plates. Hotel layout is horrible. Spread out long building with a lot of walking. Golf cart transportation is great though. The place is so big and guests are scattered so you don’t feel the resort vibe. Some shows are good. Beach is not good either. Very narrow without any activities. After you check out, a lot of sales will try to sell membership to you. They should put those people to do real work and improve service quality. If you are the first time coming to Cancun, it might seem ok for you. We have been there for more than 10 times, and this is the worst.
4
Whitney
31. mai 2025
·
Overnattet 5 netter
The food was decent, kid activities were nice. Poor customer service. Air conditioning was not working properly. Rooms are outdated. Very humid. Could not sleep because sheets were damp😩
The food was decent, kid activities were nice. Poor customer service. Air conditioning was not working properly. Rooms are outdated. Very humid. Could not sleep because sheets were damp😩
10
Jeffrey Clarence
31. okt. 2025
·
Overnattet 4 netter
Clean rooms! Staff was amazing. Food was excellent.
Clean rooms! Staff was amazing. Food was excellent.
6
SHAISHAV
26. aug. 2025
·
Overnattet 4 netter
The check-in was great, when in the room we noticed there was a cockroach in the bathroom and a live lizard crawling on the wall. When notified the front desk about it, they replied lizard is ok but the cockroach is gross. I was amazed by this response. They eventually sprayed my room since changing the room would have left us without a place for few hrs as per the front desk person. We asked for extra bed which arrived after 4-5 hrs and multiple phone calls.
The check-in was great, when in the room we noticed there was a cockroach in the bathroom and a live lizard crawling on the wall. When notified the front desk about it, they replied lizard is ok but the cockroach is gross. I was amazed by this response. They eventually sprayed my room since changing the room would have left us without a place for few hrs as per the front desk person. We asked for extra bed which arrived after 4-5 hrs and multiple phone calls.
6
Blanca
12. okt. 2025
·
Overnattet 3 netter
Amazing amenities lots to do food and drinks delicious. Pools dirty and dated need maintenance, room halls dirty unattended mattresses and towels on the floor. We upgraded to a ocean view and ended up on a room where pillows and mattresses smell bad. They offered pillow mist and humidifier that help with the smell but not enough. Beach full of sea weed but I don’t blame that on the hotel. Overall the hotel lobby, restaurants and activities are amazing it just needs some money on the room cleaning.
Amazing amenities lots to do food and drinks delicious. Pools dirty and dated need maintenance, room halls dirty unattended mattresses and towels on the floor. We upgraded to a ocean view and ended up on a room where pillows and mattresses smell bad. They offered pillow mist and humidifier that help with the smell but not enough. Beach full of sea weed but I don’t blame that on the hotel. Overall the hotel lobby, restaurants and activities are amazing it just needs some money on the room cleaning.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene er romslige og komfortable for mange, men noen synes de er utdaterte og rapporterer om problemer som støyende eller svak klimaanlegg, lukt fra vann eller balkong, boblebad og heiser som er ute av drift.
Relaterte gjesteomtaler
10
Mayka
10. mai 2025
·
Overnattet 1 natt
The space in the room, very comfortable.
The space in the room, very comfortable.
10
Mirian
6. nov. 2025
·
Overnattet 3 netter
Habitaciones amplias, limpias y cómodas. Comida deliciosa y de muy buena calidad. Muchas actividades para niños. Personal atento y amable. Me encantó el hotel.
Habitaciones amplias, limpias y cómodas. Comida deliciosa y de muy buena calidad. Muchas actividades para niños. Personal atento y amable. Me encantó el hotel.
6
Kentrell
25. nov. 2025
·
Overnattet 4 netter
The room was decent but the rugs were dirty in the room. Also, for some reason we had a hard time getting small towels. Even after the room was cleaned we were only given 2 small towels to bath with, there were 4 of us. One night it took 2 hours to get towels. We put in 3 request and still had to wave a staff member down to bring us towels. The waiter at the Jade restaurant ignored my sister after she complained about not receiving her food. We were intial told that only the credits given to us by expedia expired but were later told that all credits expire at the end of stay. We missed out on a lot of activities. The presentations that they offer take up majority of your trip.
The room was decent but the rugs were dirty in the room. Also, for some reason we had a hard time getting small towels. Even after the room was cleaned we were only given 2 small towels to bath with, there were 4 of us. One night it took 2 hours to get towels. We put in 3 request and still had to wave a staff member down to bring us towels. The waiter at the Jade restaurant ignored my sister after she complained about not receiving her food. We were intial told that only the credits given to us by expedia expired but were later told that all credits expire at the end of stay. We missed out on a lot of activities. The presentations that they offer take up majority of your trip.
10
Matthew
20. sep. 2025
·
Overnattet 5 netter
Very nice clean resort with wonderful staff that are polite and willing to help. Every restaurant was on point with knowing about our food allergies. Very very clean rooms.
Very nice clean resort with wonderful staff that are polite and willing to help. Every restaurant was on point with knowing about our food allergies. Very very clean rooms.
4
Ning
19. nov. 2025
·
Overnattet 7 netter
We are a family of five who stayed at The Grand for seven nights. Unfortunately, our experience was disappointing. On the second night, we found a cockroach in our room. The hotel arranged fumigation but refused our request to switch rooms, and we could not access the room for part of the day. The property feels outdated. The elevator in Building 94 was broken for our entire stay and was never fixed. The shuttle layout is also inconvenient, with the main hub located at the back of the lobby while all external transfers depart from the front, requiring unnecessary walking. Dining was average at best. We tried Habibi, Casa Mia, Jade, The Grill, Cusco, Tavola, MOMO, Caribeno, Grand Buffet, and Circus. Circus is friendly to kids, but the food is poor. Alcoholic drinks are extremely weak. Service was inconsistent, and at Casa Mia a server broke a glass and did not apologize even though shards flew near our feet. The only standout was the dessert shop behind the lobby. The positive side: the waterpark, Bounce Zone, Playroom, and arcade areas kept the kids happy and busy throughout the trip. Overall, great for children but not a resort we would return to or recommend.
We are a family of five who stayed at The Grand for seven nights. Unfortunately, our experience was disappointing. On the second night, we found a cockroach in our room. The hotel arranged fumigation but refused our request to switch rooms, and we could not access the room for part of the day. The property feels outdated. The elevator in Building 94 was broken for our entire stay and was never fixed. The shuttle layout is also inconvenient, with the main hub located at the back of the lobby while all external transfers depart from the front, requiring unnecessary walking. Dining was average at best. We tried Habibi, Casa Mia, Jade, The Grill, Cusco, Tavola, MOMO, Caribeno, Grand Buffet, and Circus. Circus is friendly to kids, but the food is poor. Alcoholic drinks are extremely weak. Service was inconsistent, and at Casa Mia a server broke a glass and did not apologize even though shards flew near our feet. The only standout was the dessert shop behind the lobby. The positive side: the waterpark, Bounce Zone, Playroom, and arcade areas kept the kids happy and busy throughout the trip. Overall, great for children but not a resort we would return to or recommend.
6
Connie
5. sep. 2025
·
Overnattet 4 netter
The rooms were a bit dated. When we checked in, the elevators didn’t work and none of the amenities we had requested in advance were in the room, so we had to switch buildings. They were able to upgrade us due to Expedia. The restaurants and food was good, but a few of us ended up catching the stomach bug afterwards. Don’t think we’ll be coming back here.
The rooms were a bit dated. When we checked in, the elevators didn’t work and none of the amenities we had requested in advance were in the room, so we had to switch buildings. They were able to upgrade us due to Expedia. The restaurants and food was good, but a few of us ended up catching the stomach bug afterwards. Don’t think we’ll be coming back here.
10
margaret
23. feb. 2026
·
Overnattet 2 netter
Beautiful rooms, awesome pools, actually delicious food, and good drinks. This place is fantastic. Just a couple things to keep in mind: - bring your own insulated drink cup and they’ll fill it for you! - BRING JET CLEANER for the tub in your room. Once you see what comes out you’ll be super glad you did - the Bugambilias buffet is actually phenomenal, and I say that as a crazy foodie
Beautiful rooms, awesome pools, actually delicious food, and good drinks. This place is fantastic. Just a couple things to keep in mind: - bring your own insulated drink cup and they’ll fill it for you! - BRING JET CLEANER for the tub in your room. Once you see what comes out you’ll be super glad you did - the Bugambilias buffet is actually phenomenal, and I say that as a crazy foodie
8
Christopher
12. aug. 2025
·
Overnattet 2 netter
Very Clean beautiful room but there was a terrible vomit inducing smell on the balcony of the room
Very Clean beautiful room but there was a terrible vomit inducing smell on the balcony of the room
4
suping
22. nov. 2025
·
Overnattet 5 netter
The hotel room is very old, the water smells bad, and the AC is extremely noisy. It’s also very inconvenient that we have to make reservations just to have dinner.
The hotel room is very old, the water smells bad, and the AC is extremely noisy. It’s also very inconvenient that we have to make reservations just to have dinner.
10
Quynh Thi Ngoc
15. nov. 2025
·
Overnattet 3 netter
Very nice room
Very nice room
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Service
Personalet roses bredt for å være vennlig og imøtekommende, med hjelpsom concierge-service. Gjentatte klager gjelder aggressive salgsforsøk på timeshare eller medlemskap, og av og til treg service i restauranten eller tungvinte innsjekk-/utsjekkingsprosedyrer.
Relaterte gjesteomtaler
10
Herlinda
30. nov. 2025
·
Overnattet 6 netter
Staff was the best customer service
Staff was the best customer service
10
Calvin
25. nov. 2025
·
Overnattet 6 netter
Staff was incredible. They went above and beyond to make our trip great.
Staff was incredible. They went above and beyond to make our trip great.
10
David
20. apr. 2025
·
Overnattet 4 netter
The staff were very friendly and accommodating. Cecilia, our VIP assistant was excellent. The hotel was nice, safe and clean. One thing I hated was the sales staff calling every morning at 8:00, waking up the whole family, trying to sign me up for a tour of the property.
The staff were very friendly and accommodating. Cecilia, our VIP assistant was excellent. The hotel was nice, safe and clean. One thing I hated was the sales staff calling every morning at 8:00, waking up the whole family, trying to sign me up for a tour of the property.
10
Matthew
20. sep. 2025
·
Overnattet 5 netter
Very nice clean resort with wonderful staff that are polite and willing to help. Every restaurant was on point with knowing about our food allergies. Very very clean rooms.
Very nice clean resort with wonderful staff that are polite and willing to help. Every restaurant was on point with knowing about our food allergies. Very very clean rooms.
2
Yong Fu
25. aug. 2025
·
Overnattet 7 netter
I was thrilled to stay at Moon Palace Cancun for a week, but my excitement was marred by a deceptive timeshare sales ordeal that wasted two vacation days. The resort is stunning, but aggressive sales tactics left me disappointed. Upon checking in, I was invited to a presentation about a new building, which piqued my interest as I planned to return. However, it quickly became a high-pressure timeshare pitch. Despite repeatedly saying “no” to the first representative, I was handed off to another, Chris, to “sign out.” Instead, he offered a free room upgrade for minor stay issues, enticing me to stay longer. The pitch dragged on, and after hours, Chris presented a membership deal slashed by 70%, claiming I could cancel within five business days. Pressured and exhausted, I signed, losing half a vacation day. When I tried to cancel, I was hit with a shocking $16,000 cancellation fee, and staff even threatened to call security. After tense hours of negotiations, a director offered to cancel for $700, citing the “free” upgrade. This consumed another vacation day, leaving me frustrated. Other guests later confirmed this was a common timeshare tactic, using manipulation to extract money. The lack of transparency was infuriating, tainting an otherwise enjoyable stay. I urge future guests to avoid any “presentations” offered at check-in—they’re timeshare traps.
I was thrilled to stay at Moon Palace Cancun for a week, but my excitement was marred by a deceptive timeshare sales ordeal that wasted two vacation days. The resort is stunning, but aggressive sales tactics left me disappointed. Upon checking in, I was invited to a presentation about a new building, which piqued my interest as I planned to return. However, it quickly became a high-pressure timeshare pitch. Despite repeatedly saying “no” to the first representative, I was handed off to another, Chris, to “sign out.” Instead, he offered a free room upgrade for minor stay issues, enticing me to stay longer. The pitch dragged on, and after hours, Chris presented a membership deal slashed by 70%, claiming I could cancel within five business days. Pressured and exhausted, I signed, losing half a vacation day. When I tried to cancel, I was hit with a shocking $16,000 cancellation fee, and staff even threatened to call security. After tense hours of negotiations, a director offered to cancel for $700, citing the “free” upgrade. This consumed another vacation day, leaving me frustrated. Other guests later confirmed this was a common timeshare tactic, using manipulation to extract money. The lack of transparency was infuriating, tainting an otherwise enjoyable stay. I urge future guests to avoid any “presentations” offered at check-in—they’re timeshare traps.
8
Hugo
8. sep. 2025
·
Overnattet 5 netter
Hotel, servicio e instalaciones de primer nivel. La mala experiencia es la insistencia de querer venderte sus planes vacacionales y peor aún es en el check out te siguen hasta la calle para venderte algo.
Hotel, servicio e instalaciones de primer nivel. La mala experiencia es la insistencia de querer venderte sus planes vacacionales y peor aún es en el check out te siguen hasta la calle para venderte algo.
8
Kristi
9. des. 2024
·
Overnattet 3 netter
Amazing service throughout the entire week's stay, memorable personnel were Cecilia and Monserrat at check in and all the service staff in all of the restaurants. Lots of dining options, standouts are the steak house and Habibi, the mediterranean restaurant. Plenty of coffee, dessert stands, bars, and entertainment. Rhe value here is extraordinary. The resort is very, very large. No real ocean view, as the property is bordered by foliage. The Moon Palace Grand clearly cares about making guests happy and it shows. Definitely worth checking out!
Amazing service throughout the entire week's stay, memorable personnel were Cecilia and Monserrat at check in and all the service staff in all of the restaurants. Lots of dining options, standouts are the steak house and Habibi, the mediterranean restaurant. Plenty of coffee, dessert stands, bars, and entertainment. Rhe value here is extraordinary. The resort is very, very large. No real ocean view, as the property is bordered by foliage. The Moon Palace Grand clearly cares about making guests happy and it shows. Definitely worth checking out!
10
Hira
21. apr. 2025
·
Overnattet 4 netter
Its a good very family friendly resort has lots of activities for kids. Only thing I don’t like it they push you to buy the membership from them. Needs to add some halal options.
Its a good very family friendly resort has lots of activities for kids. Only thing I don’t like it they push you to buy the membership from them. Needs to add some halal options.
8
Daniel
22. feb. 2025
·
Overnattet 4 netter
The concierge service from Cecilia at Moon Palace The Grand was the best! She made sure we were set up with restaurant reservations, answered any questions we had, and was able to provide us with a complementary late check out. She truly went above and beyond and provided a great overall experience.
The concierge service from Cecilia at Moon Palace The Grand was the best! She made sure we were set up with restaurant reservations, answered any questions we had, and was able to provide us with a complementary late check out. She truly went above and beyond and provided a great overall experience.
10
Alisha
10. mars 2025
·
Overnattet 4 netter
We stayed at the Grand and the facilities were so clean! You never saw room service trays or random drink cups sitting around. Staff were all beyond friendly and accommodating. Property is very big so they have golf cart service to give rides to wherever you want to go, and we never waited more than a few minutes, if that! Restaurants were easy to get into and make reservations, buffett was also good! Only negative to the trip was the salespeople trying to book you into the vacation club. We tried a dozen ways to say we would not be making a decision today and I get they have to keep trying but it got annoying at a certain point. If the club would let people think on it and come back you may get people to purchase more.
We stayed at the Grand and the facilities were so clean! You never saw room service trays or random drink cups sitting around. Staff were all beyond friendly and accommodating. Property is very big so they have golf cart service to give rides to wherever you want to go, and we never waited more than a few minutes, if that! Restaurants were easy to get into and make reservations, buffett was also good! Only negative to the trip was the salespeople trying to book you into the vacation club. We tried a dozen ways to say we would not be making a decision today and I get they have to keep trying but it got annoying at a certain point. If the club would let people think on it and come back you may get people to purchase more.
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Beliggenhet
Nær flyplassen, men relativt avsidesliggende fra Hotel Zone. Strandforholdene er ofte dårlige (tang og uklart vann), så noen gjester besøker søsterhoteller for bedre strender.
Relaterte gjesteomtaler
8
Amrita
4. mars 2025
·
Overnattet 2 netter
Too busy, staff seemed over-stretched, over-crowded lobby and common areas. The beach is ok, the sea is very murky.
Too busy, staff seemed over-stretched, over-crowded lobby and common areas. The beach is ok, the sea is very murky.
8
Thang
14. okt. 2025
·
Overnattet 4 netter
This is my first time in Cancun. I chose Moon Palace because there are many options to choose from in case I didn't like one. Although I stayed at The Grand, I thought Sunrise was much better and ended up going there more. Unfortunately, the beach water was so dirty that we didn't dare to step into the water. The beach itself was clean, but the water looked like there were sludge in it, not even seaweed. It was so gross I didn't see anyone in it. Nevertheless, the kids enjoyed the pool and entertainment options, and that's all that matters to us. The hair dryer and TV was broken, but maintenance quickly addressed that. I suggest downloading their app and reserving your restaurant in advance, but there are plenty of buffets around as well.
This is my first time in Cancun. I chose Moon Palace because there are many options to choose from in case I didn't like one. Although I stayed at The Grand, I thought Sunrise was much better and ended up going there more. Unfortunately, the beach water was so dirty that we didn't dare to step into the water. The beach itself was clean, but the water looked like there were sludge in it, not even seaweed. It was so gross I didn't see anyone in it. Nevertheless, the kids enjoyed the pool and entertainment options, and that's all that matters to us. The hair dryer and TV was broken, but maintenance quickly addressed that. I suggest downloading their app and reserving your restaurant in advance, but there are plenty of buffets around as well.
10
Alma
10. nov. 2025
·
Overnattet 5 netter
We always have a great time at the Moon Palace Grand. Food is wonderful, the staff is wonderful and we feel welcome and at home there. My only complaints are: 1. the location is a little bit far and while requesting transportation is fairly easy, it’s just a bit pricey and time consuming to explore other beaches. 2. This year the brown algae (sargassum) was horrific but it’s not the norm. and 3. the Grand has three big hot tubs for the entire resort and they’re always full and not the most clean. Even though it is warm in Cancun, the hot tubs are nice during the rain. These are not things that would make or break our stay-normally a bad beach would turn me off but the brown algae is not something that the property can control so it’s not their fault and since we have been coming here for three years it’s the first time I have seen it this bad and it’s abnormal for this time of year.
We always have a great time at the Moon Palace Grand. Food is wonderful, the staff is wonderful and we feel welcome and at home there. My only complaints are: 1. the location is a little bit far and while requesting transportation is fairly easy, it’s just a bit pricey and time consuming to explore other beaches. 2. This year the brown algae (sargassum) was horrific but it’s not the norm. and 3. the Grand has three big hot tubs for the entire resort and they’re always full and not the most clean. Even though it is warm in Cancun, the hot tubs are nice during the rain. These are not things that would make or break our stay-normally a bad beach would turn me off but the brown algae is not something that the property can control so it’s not their fault and since we have been coming here for three years it’s the first time I have seen it this bad and it’s abnormal for this time of year.
10
Elizabeth Margarita Lazo De
14. sep. 2025
·
Overnattet 7 netter
Excellent amenities. Great staff. Good location
Excellent amenities. Great staff. Good location
8
Iliana
17. sep. 2025
·
Overnattet 4 netter
The beach is not good
The beach is not good
10
Erick
20. juni 2025
·
Overnattet 9 netter
This is an awesome all inclusive resort, everyone is so welcoming, helpful and kind! We had a great 9 day vacation! Dining options at the 3 resorts are exceptional, installations are luxurious and comfortable at its best. Plenty of pools, bars, shows and activities all day long! The only downside is the beach but with your stay you get the opportunity to go to the other sister hotels at the hotel zone to enjoy a better beach at no cost.
This is an awesome all inclusive resort, everyone is so welcoming, helpful and kind! We had a great 9 day vacation! Dining options at the 3 resorts are exceptional, installations are luxurious and comfortable at its best. Plenty of pools, bars, shows and activities all day long! The only downside is the beach but with your stay you get the opportunity to go to the other sister hotels at the hotel zone to enjoy a better beach at no cost.
8
Melody
21. juni 2025
·
Overnattet 5 netter
We loved all of the amenities but the smell the day we arrived by the beach was awful! Loved all the other perks water park, kids club for our older kids was great! Excellent would give 5 of the beach wasn’t so bad. Got upgraded to a suite due to Expedia gold member. Book a trip to beach palace if you are a beach person as we enjoyed the day trip but have to get arranged early for availability. Overall great time for me my husband and two kids (8 and 12)
We loved all of the amenities but the smell the day we arrived by the beach was awful! Loved all the other perks water park, kids club for our older kids was great! Excellent would give 5 of the beach wasn’t so bad. Got upgraded to a suite due to Expedia gold member. Book a trip to beach palace if you are a beach person as we enjoyed the day trip but have to get arranged early for availability. Overall great time for me my husband and two kids (8 and 12)
10
Asim
20. okt. 2025
·
Overnattet 3 netter
The beach water was not clear
The beach water was not clear
8
Jayasimha
30. nov. 2025
·
Overnattet 5 netter
Rooms are clean, amenities are great, staff is very friendly. I am not fully satisfied with the food in the buffet. I tried some other all inclusive resorts which have double the size of food items than moon palace. Also the beach access from Grande is not good. You have to travel a bit to get to the beach and on top of that beach is very bad to get in.
Rooms are clean, amenities are great, staff is very friendly. I am not fully satisfied with the food in the buffet. I tried some other all inclusive resorts which have double the size of food items than moon palace. Also the beach access from Grande is not good. You have to travel a bit to get to the beach and on top of that beach is very bad to get in.
8
Zaid
1. mars 2025
·
Overnattet 4 netter
Nice property but had to shuttle to other properties to get near beach
Nice property but had to shuttle to other properties to get near beach
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KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Mange spisemuligheter med flere høydepunkter; variasjon er en styrke. Kvaliteten er ujevn (lunkne buffeter og utvannet eller begrenset utvalg av drikke), og bordbestilling og ventetider kan være vanskelig.
Relaterte gjesteomtaler
6
Angel
3. nov. 2025
·
Overnattet 3 netter
The resort itself is beautiful and the staff is very friendly, but there are a few things future guests should know before booking. The rooms look amazing online, but in person they’re definitely more edited than accurate. Still nice, just not as luxurious as the photos suggest. The biggest issue for us happened right at check-in. Before you even get to relax, you’re pressured into attending a “breakfast presentation” the next morning. It’s basically a timeshare pitch disguised as a membership offer that costs thousands. After a long trip, the last thing you want is sales pressure when all you want is food and rest. Speaking of food, this was the biggest disappointment. Most of the food we tried was cold and bland. Maybe my expectations are high, but the quality just wasn’t there for a resort at this level. The one exception was their pizza spot, Pepe’s that was actually really good.
The resort itself is beautiful and the staff is very friendly, but there are a few things future guests should know before booking. The rooms look amazing online, but in person they’re definitely more edited than accurate. Still nice, just not as luxurious as the photos suggest. The biggest issue for us happened right at check-in. Before you even get to relax, you’re pressured into attending a “breakfast presentation” the next morning. It’s basically a timeshare pitch disguised as a membership offer that costs thousands. After a long trip, the last thing you want is sales pressure when all you want is food and rest. Speaking of food, this was the biggest disappointment. Most of the food we tried was cold and bland. Maybe my expectations are high, but the quality just wasn’t there for a resort at this level. The one exception was their pizza spot, Pepe’s that was actually really good.
8
Victor
18. juli 2025
·
Overnattet 3 netter
People was great! Great service. Food experience was not the best.
People was great! Great service. Food experience was not the best.
8
Ramin
3. apr. 2025
·
Overnattet 5 netter
Everything was great but it was impossible to book any restaurant before 9 pm which was super late with kids. Everything else perfect but food is a key item. They definitely need many more restaurant
Everything was great but it was impossible to book any restaurant before 9 pm which was super late with kids. Everything else perfect but food is a key item. They definitely need many more restaurant
8
PHUC
1. juni 2025
·
Overnattet 4 netter
The service and location is very nice only one thing I don’t like it about the buffet it just normal not much type of food and boring. The things i like it about the restaurant, it’s the best food when you compare with different resorts
The service and location is very nice only one thing I don’t like it about the buffet it just normal not much type of food and boring. The things i like it about the restaurant, it’s the best food when you compare with different resorts
10
margaret
23. feb. 2026
·
Overnattet 2 netter
Beautiful rooms, awesome pools, actually delicious food, and good drinks. This place is fantastic. Just a couple things to keep in mind: - bring your own insulated drink cup and they’ll fill it for you! - BRING JET CLEANER for the tub in your room. Once you see what comes out you’ll be super glad you did - the Bugambilias buffet is actually phenomenal, and I say that as a crazy foodie
Beautiful rooms, awesome pools, actually delicious food, and good drinks. This place is fantastic. Just a couple things to keep in mind: - bring your own insulated drink cup and they’ll fill it for you! - BRING JET CLEANER for the tub in your room. Once you see what comes out you’ll be super glad you did - the Bugambilias buffet is actually phenomenal, and I say that as a crazy foodie
8
ashley marie
30. mars 2025
·
Overnattet 7 netter
Food was 50/50
Food was 50/50
8
Siwei
26. juli 2025
·
Overnattet 4 netter
3 out of the 4 dinner nights turned out to be a disappointment meal . Our last night dinner at JC steakhouse was a long time waiting game .
3 out of the 4 dinner nights turned out to be a disappointment meal . Our last night dinner at JC steakhouse was a long time waiting game .
8
Alex Lombardo
17. aug. 2025
·
Overnattet 6 netter
We recently stayed at The Grand, and overall, it was an okay experience. What really made it better was the upgrade we received through Expedia (or possibly the hotel) — that definitely earned it an extra star, so I’m giving it four. To keep it short: the drink options were disappointing — they only had one beer (Dos Equis Light), and the cocktails were very watered down. The restaurants tried, but the food was pretty average at best. They really push the timeshare presentation hard, offering $1,200 in resort credits as an incentive. However, once you’re in, it’s tough to get out — they keep pressuring you even after the presentation ends. On top of that, you can’t use those credits on most excursions, and the ones you can use them on still come with a 16% tax. If you’ve never stayed at an all-inclusive before, this could be a decent intro. But for the price, there are probably better options — and I can only imagine how tough it is to book restaurant reservations through the app during peak season. We stayed in the Governor’s Presidential Suite. Even though half the suite had issues (a bad smell and a non-working Jacuzzi jet), I didn’t bother complaining since the upgrade gave us an extra room anyway. As for activities, we did the Extreme ATV excursion, the dolphin experience (which you can use resort credits for), and the boat trip to Isla Mujeres. The first two were just okay — the boat trip was the highlight. We spent six days there and found the pools at Sunrise bet
We recently stayed at The Grand, and overall, it was an okay experience. What really made it better was the upgrade we received through Expedia (or possibly the hotel) — that definitely earned it an extra star, so I’m giving it four. To keep it short: the drink options were disappointing — they only had one beer (Dos Equis Light), and the cocktails were very watered down. The restaurants tried, but the food was pretty average at best. They really push the timeshare presentation hard, offering $1,200 in resort credits as an incentive. However, once you’re in, it’s tough to get out — they keep pressuring you even after the presentation ends. On top of that, you can’t use those credits on most excursions, and the ones you can use them on still come with a 16% tax. If you’ve never stayed at an all-inclusive before, this could be a decent intro. But for the price, there are probably better options — and I can only imagine how tough it is to book restaurant reservations through the app during peak season. We stayed in the Governor’s Presidential Suite. Even though half the suite had issues (a bad smell and a non-working Jacuzzi jet), I didn’t bother complaining since the upgrade gave us an extra room anyway. As for activities, we did the Extreme ATV excursion, the dolphin experience (which you can use resort credits for), and the boat trip to Isla Mujeres. The first two were just okay — the boat trip was the highlight. We spent six days there and found the pools at Sunrise bet
8
Nam
18. okt. 2025
·
Overnattet 5 netter
The resort is very nice for it age, the staff was attentive...the only complaints we had was the food temperature. Food was good and presentation was on point but food at restaurant/buffet serving temperature was all off...cold food wasn't cold, hot food wasn't hot also a bit under seasoned but that could be to fit all visitors vs minority.
The resort is very nice for it age, the staff was attentive...the only complaints we had was the food temperature. Food was good and presentation was on point but food at restaurant/buffet serving temperature was all off...cold food wasn't cold, hot food wasn't hot also a bit under seasoned but that could be to fit all visitors vs minority.
10
Jeffrey Clarence
31. okt. 2025
·
Overnattet 4 netter
Clean rooms! Staff was amazing. Food was excellent.
Clean rooms! Staff was amazing. Food was excellent.
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10
pedro
forrige uke
·
Overnattet 2 netter
Increible para niños, el water park y el restaorante circo
Increible para niños, el water park y el restaorante circo
10
guillermo
forrige uke
·
Overnattet 6 netter
Hotel muy bonito, excelente servicio y alimentos excelentes sin embargo es un hotel un poco viejo en cuanto a las habitaciones y zonas comunes
Hotel muy bonito, excelente servicio y alimentos excelentes sin embargo es un hotel un poco viejo en cuanto a las habitaciones y zonas comunes
10
Fabricio
forrige uke
·
Overnattet 4 netter
Excelente para ir en familia. Reservar con anticipación cenas. Buen servicio y comida en la mayoría de restaurantes.
Excelente para ir en familia. Reservar con anticipación cenas. Buen servicio y comida en la mayoría de restaurantes.
10
Ana Georgina
forrige uke
·
Overnattet 2 netter
Los cuartos y los toboganes un poco sucios. De resto la pasamos increible
Los cuartos y los toboganes un poco sucios. De resto la pasamos increible
10
Luis
for 2 uker siden
·
Overnattet 4 netter
Todo bien Solo que buffets muy llenos , agendar en restaurantes es complicado Por los precios debe haber más mesas
Todo bien Solo que buffets muy llenos , agendar en restaurantes es complicado Por los precios debe haber más mesas
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- 2026-10-28: 534.1049508636474USD
- 2026-10-29: 595.1465123840331USD
- 2026-10-30: 622.1881021728515USD
- 2026-10-31: 669.278050048828USD
- 2026-11-01: 470.27025479278564USD
- 2026-11-02: 610.0278502807616USD
- 2026-11-03: 640.222536868286USD
- 2026-11-04: 669.278050048828USD
- 2026-11-05: 683.3048325897216USD
- 2026-11-06: 653.2374142364501USD
- 2026-11-07: 653.2374142364501USD
- 2026-11-08: 543.6629705566406USD
- 2026-11-09: 683.3048325897216USD
- 2026-11-10: 653.2374142364501USD
- 2026-11-11: 669.278050048828USD
- 2026-11-12: 690.3181888000488USD
- 2026-11-13: 756.4544765441894USD
- 2026-11-14: 690.3181888000488USD
- 2026-11-15: 677.2933543579101USD
- 2026-11-16: 642.2263629455566USD
- 2026-11-17: 497.6059989852905USD
- 2026-11-18: 646.0443398529052USD
Dette overnattingsstedet tilbyr transport fra flyplassen (betaling kan kreves). Gjestene må kontakte overnattingsstedet før reisen ved hjelp av kontaktopplysningene i bestillingsbekreftelsen for å gi informasjon om ankomsten. En resepsjonist vil ta imot gjestene ved ankomst. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Navnet på kredittkortet som ble brukt ved innsjekking til å betale for tilfeldige utgifter, må være hovednavnet i reservasjonen av gjesterommet
- Dette overnattingsstedet godtar debetkort og kontanter
- Kontantløse transaksjoner er mulig
- Overnattingsstedet har følgende sikkerhetstiltak: karbonmonoksidalarm, røykvarsler, sikkerhetssystem og vindusgitter
- Dette overnattingsstedet har utendørsområder, som balkonger, verandaer og terrasser, som kanskje ikke passer for barn. Hvis du har bekymringer, anbefaler vi at du kontakter overnattingsstedet før ankomst for å bekrefte at de har et tilgjengelig rom som passer for deg
- Overnattingsstedet har rom som ligger vegg i vegg. Disse er imidlertid avhengige av tilgjengelighet. Du kan be om tilstøtende rom ved å kontakte overnattingsstedet på telefonnummeret som du finner i bestillingsbekreftelsen.
- Byggeaktiviteter foregår ved en nabobygning, og det kan forekomme støy fra byggearbeidet.
- Det er mulig å betale uten kontanter.
- Avgift for flyplasstransport per voksen: 26 USD (tur-retur)
- Avgift for flyplasstransport per barn: 26 USD (tur-retur), (opptil 17 år)
- Sen utsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
Populære fasiliteter
Parkering
Flyplasstransport
Restaurant
Svømmebasseng
Forretningssenter
Romservice
Generelt
Romservice
Restaurant
Rom for ikke-røykere
Badstue
Badestamp/Jacuzzi
Damprom
Massasje
Spa- og velværesenter
Barberer -og skjønnhetssalong
Kroppsbehandlinger
Ansiktsbehandlinger
Barneklubb
Bar ved bassenget
Frokost servert på rommet
Familierom
Beach Sun Loungers
Inngjerdet basseng
Snack Bar/Deli
Tjenester
Forretningssenter
Turistinformasjon
Renseri
Barnepass
Rengjøring
Bankettfasiliteter
Valutaveksling
Bankboks
Minibank
Sykkelutleie
Bagasjeoppbevaring
Separat røykeområde
Ekspress innsjekking/Utsjekking
Selvbetjent vaskeri
24-Hour Front Desk
Lockers Available
Aktiviteter
Svømmebasseng
Tennisbane
Privat strand
Hage
Golfbane (i nærheten)
Strand
Sykling
Biljard
Fiske
Minigolf
Ridning
Lekeplass
Utendørs svømmebasseng
Utendørs oppvarmet svømmebasseng
Levende musikk
Bicycle Tour Information
Evening Entertainment
Utemøbler
Pool (Rooftop)
Pool (Seasonal Outdoor)
Bordtennis
Terrasse
Fitness Center (nearby)
Water Park
Parkering
Parkering
Flyplasstransport
Betjent parkering
Gratis parkering
Parking (Limited)
Parking Onsite
Internett
Gratis wi-fi