Name: Fredrick's Hotel & Spa
Address: Shoppenhangers Road, Maidenhead, Berkshire (condado), GB
Price range: 100 US$–148 US$ per night
Rating: 6.63

Opiniones de los huéspedes

En las reseñas de Fredrick's Hotel & Spa, los huéspedes elogian con frecuencia a un personal amable y servicial y su conveniente ubicación cerca de la estación de tren, al tiempo que señalan que las habitaciones y las instalaciones son anticuadas y que la limpieza es variable, lo que puede afectar la comodidad.

El spa y las piscinas generan opiniones divididas: algunos huéspedes disfrutan de la piscina exterior climatizada, pero otros informan de cierres, horarios gratuitos limitados, características rotas y agua muy caliente durante el clima cálido. El desayuno suele ser elogiado, pero la restauración en general varía, con un servicio ocasional lento, un horario restringido o comidas decepcionantes. Las habitaciones suelen ser espaciosas, pero la comodidad puede verse afectada por un aire acondicionado o una calefacción ineficaces y, a veces, una conexión Wi-Fi débil. Espere un servicio amable con un mantenimiento desigual.

Instalaciones

Limpieza

Habitaciones

Servicio

Ubicación

Comida

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Instalaciones

El spa y las piscinas reciben comentarios variados: algunos huéspedes disfrutan de la piscina exterior climatizada, mientras que otros informan de cierres, horarios gratuitos limitados, agua muy caliente en climas cálidos y características rotas o desgastadas que necesitan reparación. El servicio de bar puede ser irregular; no hay carga para vehículos eléctricos; el gimnasio abre tarde.

Reseñas de huéspedes relacionadas

10

Thomas

4 dic 2025

·

Se alojó 2 noches

Staff were fantastic especially Al in the spa and the waitress serving breakfast both mornings. Room was very clean. Loved the heated outdoor pool. Breakfast was delicious especially the cooked breakfast.

8

Stew

20 abr 2025

·

Se alojó 2 noches

Art decko style, great staff. No ev charging! Very annoying to have to go to Waitrose for 1.5 hours and stay in the car, instead of being at the hotel...

6

Dave

2 jul 2025

·

Se alojó 1 noche

Waited ages to check in and thats the main problem the lack of staff. 35 degrees and the pool is boiling hot, whats the point in that? Tired room with no AC. Breakfast was good

10

john

27 may 2024

·

Se alojó 2 noches

Booked for a visit to the Royal Windsor Horse Show 10 minute walk from the train station, excellent staff nice relaxed vibe . Unfortunately the swimming pool was closed for refurbishment but was advised of this before my arrival

6

David

12 jul 2024

·

Se alojó 4 noches

Reception staff very friendly especially the lady working the late shift. 4 night business stay, bed was massive and very comfy and room was passably clean. The whole place could do with modernization. Gym does not open till 9am which is daft as when staying on business you need to be at work by then. Sauna, steam room and pool was nice and a bonus to have the use of. Breakfast service was painfully slow, 3 of the 4 days it was a menu service which took ages to come out. Other day was a buffet style set up and the food was warm rather than hot. On balance I will stay again provided the price per night is not over £110 inc breakfast for a double room.

8

Heidi

31 dic 2025

·

Se alojó 4 noches

Overall stay was good, very polite service, we feel the hotel needs updating , certain areas also need more attention with cleaning , bar was not attended fully and the draft beer was off , considering the price for beverages, but overall very good .

4

Daniel

12 nov 2023

·

Se alojó 1 noche

Hotel Ok but booked for spa facilities and very disappointed to be told they are only complimentary 5pm-8pm and a significant extra charge to use in the morning of our stay. Never experienced this anywhere else.

2

Christopher

10 ago 2025

·

Se alojó 1 noche

Booked this as the spa with indoor/outdoor pool looked fantastic - it wasn’t. Very disappointing - the spa closed at 8pm. The pool has odd glass doors inside the pool you have to push a switch to open, then the pool outside was ridiculously hot, like swimming in bath tub! Shower in changing room full of timescale. Fixtures and furnishings straight out of the 80’s, all needs upgrading. Steam room was off. First room I was offered smelt musty, changed room - hairs in the bath, bath dirty, room was tired and needed refurb. Miss matched lampshades, tired furniture. When I checked in, I thought the hotel was closed with hardly anyone staying. Restaurant not open, nowhere within walking distance to eat. Breakfast was the only good point.

2

Amanda

8 jul 2025

·

Se alojó 2 noches

I would not recommend staying at this property unless you fancy staying in a real Fawlty Towers hotel. (That would have been better to be fair) Our room, President Suite, which advertises "seperate sitting area, seperate dining area" was actually a single chair and a coffee table. There was a cupboard "guest valet" nothing inside. The room was full of cobwebs. In the room was A/C however it did not work. In the bathroom there was a leaking tap we could hear dripping all night. Apparently there was no maintenance person because they didnt have one. Sticking out of the wall in the bath/shower were 2 metal rods which we believe were the bare workings of the dripping bath tap. Dangerous to say the least. The spa area some showers were not working. Some tiles fallen on the floor. Towels on the floor to stop slipping presumably where most places use mats. Steam room didnt smell the best. Sauna missing slats some rotten. The in pool glass doors seperating inside pool /outside pool didnt look like theyd been cleaned in a long time. The buttons for working the jacuzzi bubbles were not working. One was hanging off. Missing tiles leaving sharp edges. Outside the wooden pergola was in a state of disrepair. The patio area was a tripping hazard in places. Just near reception was a champagne bucket with towels around it in the middle of the floor catching water dripping from the ceiling. No warning sign. I could go on but ran out of space. One word to describe this hotel, Deplorable!

8

Angela

10 sept 2023

·

Se alojó 2 noches

The property was clean and the breakfast was good. On the Saturday they let you choose a breakfast option but on Sunday it is breakfast buffet and self service. The staff are very friendly. I was very disappointed that the pool was only complimentary for guests to use from 5pm to 8pm. Before 5pm, you have to pay to use the pool. The room AC didn't cool the room but they provide a fan to help on warm days. The property is a 10 min walk to the train station and a 15 min walk to the town center.

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Limpieza

La limpieza es inconsistente: varias reseñas mencionan habitaciones y baños polvorientos o sucios, telarañas, alfombras o ropa de cama manchadas, cal y falta de mantenimiento. Otros encontraron las habitaciones limpias, por lo que los estándares varían.

Reseñas de huéspedes relacionadas

2

Nichola

24 ago 2024

·

Se alojó 1 noche

We arrived at the hotel At 11.40 pm was given a room, we had just unpacked and they came and knocked on our door and moved us to another room as the water apparantly didn’t work in this room? We went up to room 8 our new room showered which was terrible and got straight into bed. When we woke up and got out of bed we found that the sheet and inside duvet cover was stained with old blood. We complained when we left and they refunded our money . I would like the rest of my money refunded by you please

2

gavin

6 oct 2025

·

Se alojó 2 noches

Dirty room, shower had more timescale than a council estates kettle, appalling customer support, fire alarm blaring continuously all night, I was told to go to my room or leave if I didn't like it after complaining and now been refused a refund after this unfortunate event and disgusting attitude towards myself. I do not recommend this hotel in any way, I'd rather have slept in a bush full of thorns than stay at this hotel again.

6

Justine

7 sept 2025

·

Se alojó 1 noche

My stay was fine, nothing stand out awful. I would say that the hotel room was tired and tatty. Wallpaper peeling, stained carpet, dusty and the taps hadn’t been polished in a long time. I gave them a quick buff with a towel and all the watermarks came off. Hotels please train your staff not to say your room number out loud when checking people in. This is a safe guarding issue and an easy fit.

2

Richard

27 feb 2023

·

Se alojó 1 noche

Hotel in a poor state of repair - nothing like the photos presented in the profile. Areas of the room were chipped & broken and poorly cleaned. The spa areas as well were in dire need of restoration - form the photos implies it is a 4 star property but the bathrooms particularly bad state and the shower hardly working. Electric heaters everywhere. For the price paid was extorsion to only see the true state once we had arrived and had been for 'luxury' weekend away...... Very angry & disappointed

6

stuart

28 dic 2023

·

Se alojó 1 noche

well priced for the area, but unclean and run down.

2

Christopher

10 ago 2025

·

Se alojó 1 noche

Booked this as the spa with indoor/outdoor pool looked fantastic - it wasn’t. Very disappointing - the spa closed at 8pm. The pool has odd glass doors inside the pool you have to push a switch to open, then the pool outside was ridiculously hot, like swimming in bath tub! Shower in changing room full of timescale. Fixtures and furnishings straight out of the 80’s, all needs upgrading. Steam room was off. First room I was offered smelt musty, changed room - hairs in the bath, bath dirty, room was tired and needed refurb. Miss matched lampshades, tired furniture. When I checked in, I thought the hotel was closed with hardly anyone staying. Restaurant not open, nowhere within walking distance to eat. Breakfast was the only good point.

4

Ian

15 may 2025

·

Se alojó 1 noche

Room was dated especially bathroom. Cobwebs in bathroom and not clean. Waited ages to be served for evening meal and breakfast. Not surprised as only one member of staff on. Breakfast was cold. Poor selection. Brown bananas. Paid nearly £150 and would expect a lot better for that. On a positive the pool/spa was good but overall a really poor stay

4

Robert

5 ene 2023

·

Se alojó 5 noches

Faulty Towers II is what we now call Frederick\'s . No question this hotel once had a glorious past. We stayed there over the Christmas period for 5 days in the "Bridal Suite". The hotel is poorly managed with management lacking direction and purpose. Events : upon arrival we went to our bedroom . The bed was not made and had old blankets stuffed in a cupboard , the replacement duvet had urine stains on it , carpets had not been vacuumed. After 3 days after complaining we eventually had the hallway vacuumed, however the room was never vacuumed and the sheets replaced, although a load of towels was delivered, and new cups and glass ware, which had to be returned as not properly washed. on 2 day we had no hot water and no one came by to let us know, so went to thew front desk to see if they could give us a room to shower in that had hot water. We showered in a no show room which had a Christmas bottle and puddings in it . We were told all the guests got this for Christmas , except us. Clearly no clarity in management For breakfast for the first day we were told that the chef does not do scramble eggs and the breakfasts were a 1/5. The hotel badly needs some TLC as there is a major need to use touch up paint every where. It definitely is running at a loss and I am not sure why it is still open as it looks like it is being run by an non interested administrator. At night we had to use a head torch to ensure our safety in the unlit halls. Hotels. com should de-list this hotel.

2

Amanda

8 jul 2025

·

Se alojó 2 noches

I would not recommend staying at this property unless you fancy staying in a real Fawlty Towers hotel. (That would have been better to be fair) Our room, President Suite, which advertises "seperate sitting area, seperate dining area" was actually a single chair and a coffee table. There was a cupboard "guest valet" nothing inside. The room was full of cobwebs. In the room was A/C however it did not work. In the bathroom there was a leaking tap we could hear dripping all night. Apparently there was no maintenance person because they didnt have one. Sticking out of the wall in the bath/shower were 2 metal rods which we believe were the bare workings of the dripping bath tap. Dangerous to say the least. The spa area some showers were not working. Some tiles fallen on the floor. Towels on the floor to stop slipping presumably where most places use mats. Steam room didnt smell the best. Sauna missing slats some rotten. The in pool glass doors seperating inside pool /outside pool didnt look like theyd been cleaned in a long time. The buttons for working the jacuzzi bubbles were not working. One was hanging off. Missing tiles leaving sharp edges. Outside the wooden pergola was in a state of disrepair. The patio area was a tripping hazard in places. Just near reception was a champagne bucket with towels around it in the middle of the floor catching water dripping from the ceiling. No warning sign. I could go on but ran out of space. One word to describe this hotel, Deplorable!

2

Martin

16 feb 2025

·

Se alojó 2 noches

this hotel is very rundown. The carpets are worn to a tread. The furniture is old and not just in the room hallway stairways walls ceilings all old and marked and stained major renovation required.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Habitaciones

Las habitaciones suelen ser espaciosas, pero la decoración y los accesorios parecen anticuados. Los problemas recurrentes incluyen aire acondicionado o calefacción ineficaces, accesorios ocasionales rotos y, a veces, una conexión Wi-Fi débil; la comodidad de la cama varía.

Reseñas de huéspedes relacionadas

6

Fiona

13 may 2024

·

Se alojó 1 noche

The room was large and comfortable but very warm as there was no air conditioning. Check-in was a bit chaotic as they didn't seem to know what had been paid in advance and what hadn't. I was only able to have breakfast one day of my stay as breakfast didn't start until 8am and i had to leave before that but the breakfast was good. The biggest disappointment was that they emailed the day before my stay to say the pool would be closed for refurbishment - they must have known about this at the time of booking and it was very bad practise to leave it so late before informing guests. When we checked in, there was no apology for the late communication. I probably wouldn't stay here again.

8

John

24 sept 2025

·

Se alojó 2 noches

Lovely hotel but a bit tired in need of updating

6

Jim

7 jun 2025

·

Se alojó 1 noche

We were recommended to use this hotel by a couple who have stayed there twice before. It is a clean , smart and has good Kerb appeal. The only disappointment was that it was a warm day and upon entering our room we noticed it was very warm in there and upon trying to use the air conditioning we found it was broken and not working. I contacted the reception asking if I could be moved to another room. I was told that there were no spare rooms available. I found this strange because it was a Saturday, and I noticed several keys hanging up behind the reception desk, suggesting that spare rooms were available. I noticed that there was an upright fan in the room, which suggested to me that they were aware of the air conditioning problems before I was allocated the room. Anyway I asked for another fan because the single fan was making no real difference. The man on the reception said he would try to get us another fan. Unfortunately, no fan arrived and we had to just ' Grin and Bear it ' The stay was spoiled by this small air con problem. I would stay there again if the management could guarantee that I had a fully functional bedroom. Overall, this is a good-looking hotel spoiled by poor maintenance.

6

Hai Yen

30 jun 2024

·

Se alojó 2 noches

The property felt like a time warp going back to the 1980s with the wear that would be expected. The room and hotel felt very tired. Our room had a shower head that was cracked which allowed for gushing water to come out when turned on, the air con did not work, the fridge was placed on top of the worktop leaving a gap in the cabinetry that once housed it. Overall it was disappointing.

4

Robert

29 jun 2025

·

Se alojó 1 noche

Poor quality room, 1980’s decor and in need of decoration, no air con.reception manned by someone who didn’t seem to know what they were doing.definitely not worth the money

8

Reece

14 oct 2024

·

Se alojó 3 noches

Room was lovely, clean and spacious. Staff friendly and helpful. Plenty of parking and a good location, close to town. Breakfast was really good, with good choices. Didn’t use spa facilities. To improve, some TLC in the room. There were a few lightbulbs that were out, and the shower head could do with replacing. The heating was via a single electric radiator by the front door which meant the bathroom was very cold in the morning. I could also only reduce the temperature for up to 2 hours before it would automatically go back to 24 degrees, which was too hot overnight. WiFi also poor, ended up using my 4G. Overall, would return as positives out-way negatives.

8

Edward

14 sept 2025

·

Se alojó 1 noche

Staff are very friendly, allowed us to check in early which was really helpful. Room was a good size and bed was comfy. The reason for the 4 stars is the place is definitely in need of a little renovation. The spa facilities are tired and in need of repair. Overall a pleasant stay and good value.

8

Andrew

25 may 2023

·

Se alojó 1 noche

The reception/check-in staff were very helpful and friendly. Nice, spacious room with balcony. The warm welcome upon check-in made me realise that a lot of hotels have lost this personal touch.

8

Angela

10 sept 2023

·

Se alojó 2 noches

The property was clean and the breakfast was good. On the Saturday they let you choose a breakfast option but on Sunday it is breakfast buffet and self service. The staff are very friendly. I was very disappointed that the pool was only complimentary for guests to use from 5pm to 8pm. Before 5pm, you have to pay to use the pool. The room AC didn't cool the room but they provide a fan to help on warm days. The property is a 10 min walk to the train station and a 15 min walk to the town center.

6

Clare

16 nov 2025

·

Se alojó 1 noche

The room was boiling and the heater was stuck on 26 degrees so we had to switch it off. I cut myself on a spring on one of the chairs. The lady on reception was very apologetic but no offer of any recompense. The hotel is dated but our room was spacious with plenty of storage space had we been staying for a longer period of time. Bathroom was very clean and again large. Beds weren’t super comfy but for one night they were sufficient.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Servicio

El servicio es ampliamente elogiado como amable, servicial y complaciente en recepción, spa y equipos de desayuno. Sin embargo, la contratación y la gestión pueden ser inconsistentes, lo que provoca un registro lento, retrasos en el servicio de comedor, respuestas ocasionales deficientes y errores de reserva o comunicación.

Reseñas de huéspedes relacionadas

10

Thomas

4 dic 2025

·

Se alojó 2 noches

Staff were fantastic especially Al in the spa and the waitress serving breakfast both mornings. Room was very clean. Loved the heated outdoor pool. Breakfast was delicious especially the cooked breakfast.

6

Fiona

13 may 2024

·

Se alojó 1 noche

The room was large and comfortable but very warm as there was no air conditioning. Check-in was a bit chaotic as they didn't seem to know what had been paid in advance and what hadn't. I was only able to have breakfast one day of my stay as breakfast didn't start until 8am and i had to leave before that but the breakfast was good. The biggest disappointment was that they emailed the day before my stay to say the pool would be closed for refurbishment - they must have known about this at the time of booking and it was very bad practise to leave it so late before informing guests. When we checked in, there was no apology for the late communication. I probably wouldn't stay here again.

4

Jamie

16 oct 2024

·

Se alojó 1 noche

Nice hotel , but when checking in on the evening I felt rather not wanted there , was looked up and down by the two lady’s on reception they didn’t tell me much other than here’s your key , I think it’s because I was in my workwear , but I still payed the same as everyone else there ? Won’t be staying again!… I’ve worked away for 20 years and stayed in a lot fancier hotels and been made to feel a lot more welcome. The lady on when checking out in the morning was lovely though

8

Donna

21 sept 2025

·

Se alojó 1 noche

Staff were very accommodating and friendly.

6

Dave

2 jul 2025

·

Se alojó 1 noche

Waited ages to check in and thats the main problem the lack of staff. 35 degrees and the pool is boiling hot, whats the point in that? Tired room with no AC. Breakfast was good

2

gavin

6 oct 2025

·

Se alojó 2 noches

Dirty room, shower had more timescale than a council estates kettle, appalling customer support, fire alarm blaring continuously all night, I was told to go to my room or leave if I didn't like it after complaining and now been refused a refund after this unfortunate event and disgusting attitude towards myself. I do not recommend this hotel in any way, I'd rather have slept in a bush full of thorns than stay at this hotel again.

6

David

12 jul 2024

·

Se alojó 4 noches

Reception staff very friendly especially the lady working the late shift. 4 night business stay, bed was massive and very comfy and room was passably clean. The whole place could do with modernization. Gym does not open till 9am which is daft as when staying on business you need to be at work by then. Sauna, steam room and pool was nice and a bonus to have the use of. Breakfast service was painfully slow, 3 of the 4 days it was a menu service which took ages to come out. Other day was a buffet style set up and the food was warm rather than hot. On balance I will stay again provided the price per night is not over £110 inc breakfast for a double room.

6

Clive

5 abr 2025

·

Se alojó 3 noches

The staff were extremely friendly and accommodating, especially the manager, Brian. The suite we had had serious issues. The bathroom floor was supposed to be heated, but it wasn't. The towel warmer rack did not work. The sink did not drain. The show drain did not drain. The coffee machine and ice maker were both broken. The sofa was ancient and collapsed. The spa steam room was not operational. The food, other than breakfast, was simply dreadful and everything was so over-salted most dishes were inedible. (I can cook better with my eyes shut). They ran out of bananas, so a staff member went to the nearest Shell station to buy some, which was very nice of them. There were no roof safes or bathrobes. As I said the staff were great, but they knew the place was not really functioning properly and were most apologetic all the time. Of course, there were no EV Charging stations.

8

Reece

14 oct 2024

·

Se alojó 3 noches

Room was lovely, clean and spacious. Staff friendly and helpful. Plenty of parking and a good location, close to town. Breakfast was really good, with good choices. Didn’t use spa facilities. To improve, some TLC in the room. There were a few lightbulbs that were out, and the shower head could do with replacing. The heating was via a single electric radiator by the front door which meant the bathroom was very cold in the morning. I could also only reduce the temperature for up to 2 hours before it would automatically go back to 24 degrees, which was too hot overnight. WiFi also poor, ended up using my 4G. Overall, would return as positives out-way negatives.

8

Edward

14 sept 2025

·

Se alojó 1 noche

Staff are very friendly, allowed us to check in early which was really helpful. Room was a good size and bed was comfy. The reason for the 4 stars is the place is definitely in need of a little renovation. The spa facilities are tired and in need of repair. Overall a pleasant stay and good value.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Ubicación

La ubicación es conveniente para la estación de tren, el pueblo y el acceso a la M4 y es adecuada para eventos como Ascot. Varios huéspedes encontraron que estaba a poca distancia a pie del transporte y que era una base útil para planes cercanos.

Reseñas de huéspedes relacionadas

10

Louise

15 dic 2024

·

Se alojó 1 noche

A great hotel With friendly, helpful staff. Great location for wedding party!

10

john

27 may 2024

·

Se alojó 2 noches

Booked for a visit to the Royal Windsor Horse Show 10 minute walk from the train station, excellent staff nice relaxed vibe . Unfortunately the swimming pool was closed for refurbishment but was advised of this before my arrival

6

David

12 jul 2024

·

Se alojó 4 noches

Reception staff very friendly especially the lady working the late shift. 4 night business stay, bed was massive and very comfy and room was passably clean. The whole place could do with modernization. Gym does not open till 9am which is daft as when staying on business you need to be at work by then. Sauna, steam room and pool was nice and a bonus to have the use of. Breakfast service was painfully slow, 3 of the 4 days it was a menu service which took ages to come out. Other day was a buffet style set up and the food was warm rather than hot. On balance I will stay again provided the price per night is not over £110 inc breakfast for a double room.

6

Paul

17 ago 2024

·

Se alojó 3 noches

Generally it’s a nice hotel - some areas looked a bit tired though. When I arrived I had to ask for the carpet in my room to be vacuum cleaned. I had an executive double room that was quite smartly decorated, however the air conditioning wasn’t working and the kettle switch kept flicking off - which I found annoying. The shower curtain was stained at the bottom and wasn’t “executive room” standard. Unusually only one hand towel in a double room? The window in the room overlooked the garden but it wasn’t very clean. The area of flat roof immediately below the window had a mixture of gravel and moss and looked unsightly - it really ought to be tidied up. The buffet style cooked breakfast was okay but nothing exciting. I didn’t like the way the eggs were presented and I didn’t like the fact that the egg white was slightly runny on the egg I had - so I didn’t eat it. The staff all seemed very friendly. Lovely garden area. Convenient location close to the M4 and less than a mile into the town. I have stayed at this hotel before and would happily stay again.

10

Claire

21 sept 2024

·

Se alojó 1 noche

Excellent stay lovely hotel. Great breakfast and the pool was lovely and warm. Easy walk to train station. Great staff will be back 😀 Thank you

10

Claire

22 sept 2024

·

Se alojó 1 noche

Excellent hotel. Staff fridndy and polite Excelent breakfast. Lovely spa with a great indoor/ outdoors pool. Walk to the train station

8

Claire

6 jun 2025

·

Se alojó 2 noches

We love staying here, close to train station to access London. The rooms are nice and able to use the swimming pool in the spa. Really good breakfast. Could do with a little update with paint. Will be back

8

Reece

14 oct 2024

·

Se alojó 3 noches

Room was lovely, clean and spacious. Staff friendly and helpful. Plenty of parking and a good location, close to town. Breakfast was really good, with good choices. Didn’t use spa facilities. To improve, some TLC in the room. There were a few lightbulbs that were out, and the shower head could do with replacing. The heating was via a single electric radiator by the front door which meant the bathroom was very cold in the morning. I could also only reduce the temperature for up to 2 hours before it would automatically go back to 24 degrees, which was too hot overnight. WiFi also poor, ended up using my 4G. Overall, would return as positives out-way negatives.

10

M

18 jun 2025

·

Se alojó 2 noches

It was convenient for our trip to Ascot. Didnt use Spa or dining room. Garden tables and chairs need cleaningmore regularly.

8

Angela

10 sept 2023

·

Se alojó 2 noches

The property was clean and the breakfast was good. On the Saturday they let you choose a breakfast option but on Sunday it is breakfast buffet and self service. The staff are very friendly. I was very disappointed that the pool was only complimentary for guests to use from 5pm to 8pm. Before 5pm, you have to pay to use the pool. The room AC didn't cool the room but they provide a fan to help on warm days. The property is a 10 min walk to the train station and a 15 min walk to the town center.

¿Te ha sido útil?

Resumen generado por IA en función de reseñas recientes de los huéspedes.

Comida

El desayuno suele ser bueno o excelente, pero la restauración en general es inconsistente. Algunos huéspedes disfrutaron de comidas sabrosas, mientras que otros informaron de una mala calidad, horarios limitados o cierres, falta de servicio de almuerzo y un servicio lento.

Reseñas de huéspedes relacionadas

4

Cherie

15 oct 2023

·

Se alojó 1 noche

Beds were so uncomfortable it was like sleeping on a water bed. Rooms were tired and dated. In need of updating. Breakfast buffet was disappointing, eggs were like rubber. Coffee wasn't nice either.

6

susan anne

15 may 2024

·

Se alojó 2 noches

Restaurant very good for lunch and breakfast Overall hotel very tired and could do with some tlc

10

Thomas

4 dic 2025

·

Se alojó 2 noches

Staff were fantastic especially Al in the spa and the waitress serving breakfast both mornings. Room was very clean. Loved the heated outdoor pool. Breakfast was delicious especially the cooked breakfast.

8

Amanda

9 jun 2024

·

Se alojó 2 noches

The hotel is looking very tired with worn carpets and decor. It could be lovely with some TLC Food lovely, but bar service and prices is an issue Breakfast lovely and lovely waitress, Charley

10

Tami

5 jul 2025

·

Se alojó 1 noche

Very friendly and breakfast was wonderful!

6

Clive

5 abr 2025

·

Se alojó 3 noches

The staff were extremely friendly and accommodating, especially the manager, Brian. The suite we had had serious issues. The bathroom floor was supposed to be heated, but it wasn't. The towel warmer rack did not work. The sink did not drain. The show drain did not drain. The coffee machine and ice maker were both broken. The sofa was ancient and collapsed. The spa steam room was not operational. The food, other than breakfast, was simply dreadful and everything was so over-salted most dishes were inedible. (I can cook better with my eyes shut). They ran out of bananas, so a staff member went to the nearest Shell station to buy some, which was very nice of them. There were no roof safes or bathrobes. As I said the staff were great, but they knew the place was not really functioning properly and were most apologetic all the time. Of course, there were no EV Charging stations.

8

Heidi

31 dic 2025

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Se alojó 4 noches

Overall stay was good, very polite service, we feel the hotel needs updating , certain areas also need more attention with cleaning , bar was not attended fully and the draft beer was off , considering the price for beverages, but overall very good .

2

Christopher

10 ago 2025

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Se alojó 1 noche

Booked this as the spa with indoor/outdoor pool looked fantastic - it wasn’t. Very disappointing - the spa closed at 8pm. The pool has odd glass doors inside the pool you have to push a switch to open, then the pool outside was ridiculously hot, like swimming in bath tub! Shower in changing room full of timescale. Fixtures and furnishings straight out of the 80’s, all needs upgrading. Steam room was off. First room I was offered smelt musty, changed room - hairs in the bath, bath dirty, room was tired and needed refurb. Miss matched lampshades, tired furniture. When I checked in, I thought the hotel was closed with hardly anyone staying. Restaurant not open, nowhere within walking distance to eat. Breakfast was the only good point.

4

Ian

15 may 2025

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Se alojó 1 noche

Room was dated especially bathroom. Cobwebs in bathroom and not clean. Waited ages to be served for evening meal and breakfast. Not surprised as only one member of staff on. Breakfast was cold. Poor selection. Brown bananas. Paid nearly £150 and would expect a lot better for that. On a positive the pool/spa was good but overall a really poor stay

6

Nancy

30 jun 2025

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Se alojó 2 noches

Its hard to review this hotel. I largely received great service, the team serving me for dinner were so helpful as was the support from the Spa team. (Monday breakfast was not good),the room had mostly everything I needed and the hotel had an outdoor pool. The problem was the outdoor pool was like a hot bath. it was warmer than the indoor bit. the excuse was that the sun had heated it and there was nothing to be done to cool it down. I managed to cool down by standing under the cold sprinkler in the garden. not something you want in 30 degress sunshine. the hotel and rooms are simply outdated. added to this, no fridge, the kettle didn't work, the bath tap dripped and the bath had yellow marks, nobody came to make my bed during my stay and the bath soap was empty and I had to go asking for more coffee etc. The food was not good. I'd argue that it was largely frozen. probaby a cost cutting exercise rather than chef ability. They don't serve lunch even though on Saturday I was told the chef would make me something on Sunday, they changed their mind when they found themselves short of staff. Most of us ended up ordering delivery food for dinner I now know why it was reasonably priced. It could be really good even with the outdated decor

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Resumen generado por IA en función de reseñas recientes de los huéspedes.

Mes	Precio medio
enero	106 US$
febrero	113 US$
marzo	111 US$
abril	102 US$
mayo	115 US$
junio	134 US$
julio	127 US$
agosto	119 US$
septiembre	114 US$
octubre	117 US$
noviembre	117 US$
diciembre	112 US$

DO	LU	MA	MI	JU	VI	SA
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $116	21 $116	22 $116	23 $127	24 $148
25 $100	26 $116	27 $138	28 $120	29 $120	30 $131	31 $126

DO	LU	MA	MI	JU	VI	SA
1 $104	2 $120	3 $142	4 $129	5 $120	6 $118	7 $141
8 $109	9 $120	10 $140	11 $129	12 $118	13 $118	14 $131
15 $102	16 $122	17 $142	18 $126	19 $119	20 $117	21 $131
22 $107	23 $120	24 $128	25 $126	26 $120	27 $119	28 $130
29 $103	30 $122

Fredrick's Hotel & Spa

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