Ocean Bay Resort & Spa Phu Quoc

Muy limpio, habitaciones espaciosas (bungalow king). Desayuno con una buena variedad de opciones vietnamitas y occidentales. Localización muy tranquila a 15-20 mins en coche del núcleo de Phu Quoc y quizá un poco más alejado de las atracciones tanto al norte como al sur. Playa preciosa y piscina agradable.

Increíble, un auténtico paraíso.

Wonderful location on the beach and very helpful staff. Always aiming to please

Séjour exceptionnel. Le cadre est vraiment magnifique, entre la piscine entourée de palmiers et la vue mer, tout est pensé pour se détendre. L’ambiance est à la fois dépaysante et apaisante. Le personnel est attentif et agréable, le service fluide sans être envahissant. Mention spéciale pour le restaurant : cadre superbe en bord de mer et cuisine de qualité. Les chambres et les espaces communs sont propres et bien entretenus. Franchement, une vraie parenthèse hors du temps. Je recommande sans hésiter.

This resort is advertised as 5 star. It is 3 at best. It was clear that many of the facilities were poorly maintained and in need of upgrade. The pool in particular was had green algae on walls, steps and floor. Umbrellas were mouldy and disgusting. The signage messaging was aggressive in tone and staff confused about our booking. We definitely did not get a king bed as booked, instead two singles pushed together that was uncomfortable to sleep on. The furniture on our terrace was limited and very uncomfortable. Some cushioned lounger chairs would be better here. Avoid eating at the restaurant, it is totally overpriced and better food available outside resort. The cocktails were basic. We ordered Mai Tais which came without pineapple or passion fruit in. Rookie cocktail making. While the grounds and beach are a pleasant and peaceful environment to be within, I would not recommend currently staying here until some well overdue maintenance and customer service improvement occurs. Not a great experience for the price paid